Support work volunteer roles

Why we want you
As branch secretary you help coordinate a range of activities and a calendar of events to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

What you will be doing

• Communication with branch volunteers
• Providing timely reports and information to SSAFA’s central office
• Co-ordinating a programme of meetings including an AGM, branch meetings, committee meetings, training etc..

The skills you need

• Friendly and approachable
• Strong administration skills
• Great written and verbal communication skills
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Support in your role from the team at SSAFA
• Develop your experience and skills which you can highlight on your CV and in job interviews

Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Why we want you
As branch secretary you help coordinate a range of activities and a calendar of events to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

What you will be doing

• Communication with branch volunteers
• Providing timely reports and information to SSAFA’s central office
• Co-ordinating a programme of meetings including an AGM, branch meetings, committee meetings, training etc..

The skills you need

• Friendly and approachable
• Strong administration skills
• Great written and verbal communication skills
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Support in your role from the team at SSAFA
• Develop your experience and skills which you can highlight on your CV and in job interviews

Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Why we want you

As branch secretary you help coordinate a range of activities and a calendar of events to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

What you will be doing

• Communication with branch volunteers
• Providing timely reports and information to SSAFA’s central office
• Co-ordinating a programme of meetings including an AGM, branch meetings, committee meetings, training etc..

The skills you need

• Friendly and approachable
• Strong administration skills
• Great written and verbal communication skills
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Support in your role from the team at SSAFA
• Develop your experience and skills which you can highlight on your CV and in job interviews

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

This Role Builds Strategic Alliances That Multiply Impact

At Tell My Truth and Shame the Devil C.I.C., building sustainable partnerships with businesses and organisations is central to our mission. The Corporate Sponsorship and Partnerships Officer ensures that our vision connects with external supporters who share our values and want to contribute meaningfully to systemic change. You will identify, cultivate, and manage relationships that provide financial support, in-kind contributions, and strategic collaborations, helping the C.I.C thrive while maintaining ethical and values-aligned partnerships. This is not a transactional sales role. It is a strategic, high-impact, and relationship-focused role critical to the C.I.C’s sustainability.

Why This Role Matters

• Corporate partnerships and sponsorships:
• Provide vital funding to expand CIC programmes
• Enable community projects, events, and campaigns
• Strengthen credibility and visibility in the broader ecosystem

Without this role, potential opportunities for collaboration, funding, and influence could be lost. With it, the CIC can scale its impact ethically and strategically.

Purpose of the Role

This role exists to:

• Research, identify, and approach potential corporate partners and sponsors
• Develop partnership proposals and sponsorship packages aligned with CIC priorities
• Manage relationships with sponsors, ensuring transparency, alignment, and mutual benefit
• Support the Fundraising Director in building strategic alliances that amplify impact
• Ensure all corporate engagements uphold CIC values, trauma-informed practices, and anti-exploitative principles
• You are the connector that turns shared values into actionable support.

About the role:

To create, manage, and optimise content and communications that engage donors and the community, ensuring consistent messaging, ethical standards, and alignment with campaigns and organisational values.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience in copywriting, communications, journalism, or similar.
• Familiarity with email marketing platforms and newsletter creation (e.g., Mailchimp, CiviCRM, or equivalent).
• Experience developing content for fundraising or donor engagement.
• Social media content creation for organisational impact.
• Strong editing, proofreading, and content planning skills.
• Ability to write clearly, persuasively, and in a tone consistent with the C.I.C’s values.
• Understanding of audience segmentation and personalised communications.
• Awareness of data protection, confidentiality, GDPR, and safeguarding requirements.
• Experience tracking engagement metrics and refining communications based on results.
• Collaborative skills to work with multiple teams and volunteers.
• Ability to adapt content for different audiences, ensuring inclusivity and accessibility.

Desirable / Can Be Developed

• Experience producing multi-channel campaigns (email, social media, print).
• Knowledge of design and layout tools for content (e.g., Canva, InDesign).
• Volunteer coordination and mentoring experience.
• Analytical skills to interpret donor response data.

Qualifications

• Formal qualifications not required.
• Equivalent professional experience in communications, content creation, or donor engagement is highly valued.

Main Responsibilities/ Key Duties

• Develop compelling, clear, and accurate content for donor and community communications, including:
  • Emails and newsletters
  • Campaign materials and updates
  • Fundraising appeals and donor acknowledgements
• Maintain consistent organisational voice and messaging across all communications channels.
• Collaborate closely with the Fundraising Director to align content with fundraising campaigns and donor engagement strategies.
• Work with the Social Media Team to ensure content complements online campaigns and wider communications.
• Track donor engagement and responses to communications, using feedback to refine messaging, segmentation, and targeting.
• Support segmentation and personalisation of donor communications to maximise relevance and impact.
• Ensure all communications comply with data protection, confidentiality, and ethical standards (GDPR, safeguarding, and organisational policies).
• Adapt content for different community audiences, ensuring accessibility, clarity and inclusivity.
• Proofread, edit, and review communications for accuracy, tone, and impact before distribution.
• Contribute to content planning and calendars, coordinating timing and messaging with campaign schedules.
• Provide guidance and support to other volunteers involved in communications or content creation.
• Maintain documentation of communications templates, processes, and donor engagement metrics.
• Actively participate in team meetings to share insights, track performance, and improve communications strategy.

What You Gain

• Founding-level experience in corporate partnerships and sponsorship strategy
• Leadership exposure in high-stakes negotiation and collaboration
• Opportunity to shape sustainable funding models for a high-impact C.I.C
• Priority consideration for future paid roles
• Direct contribution to community empowerment and systemic change

This role builds strategic influence, partnership management, and ethical fundraising skills.

This role is not suitable if you:

• Prefer transactional sales over relationship building
• Avoid high-responsibility or strategic thinking roles
• Are seeking immediate paid employment
• Are uncomfortable negotiating or representing an ethical, trauma-informed organisation

Important to Be Clear

• This is a volunteer role during the C.I.C’s build phase
• It carries real responsibility for relationship-building and fundraising sustainability
• Paid roles will emerge as funding and sustainability allow

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about event planning, coordination, and execution

If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.

A Final Word
Partnerships are about values, not logos.

If you know that:

• Ethical funding protects the mission
• Who we align with reflects who we are
• Long-term impact beats short-term gain

Community Engagement Volunteer

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

What you will be doing

· Organising and attending awareness and fundraising events within the community

· Identifying new fundraising and awareness opportunities

· Helping at events

· Delivering presentations to community groups, schools, etc through

· SSAFA’s speaker programme

· Event administration

· Social media marketing

The skills you need

· Friendly and approachable

· Happy to help

· Basic IT skills would be an advantage

What's in it for you

· Use your skills, knowledge, and life experience to benefit others

· Support in your role from the team at SSAFA

· Develop your experience and skills which you can highlight on your CV and in job interviews

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

About Kith & Kids
We provide activities, opportunities, information, and support for people with a learning disability or autism, their parents and siblings.
For all our projects and activities we are dependent on volunteers.

Our Summer Project
Wed 22nd – Sun 26th July 9:30am – 5:30pm in North London.

We are currently looking for energetic and enthusiastic volunteers, to join us on our fantastic fun-filled Summer Social Development Project.

Volunteers and our members who have disabilities get to know each other as they take part in fun and challenging workshops including sports & games, arts & crafts, cooking and enjoying a day out in London.

What you'll do
On the project you and a fellow volunteer will be paired with one of our members with a learning disability or autism. You'll support and encourage them to take part in a wide range of activities led by professional therapists and workshop leaders.

Our core activities are sports & games, arts & crafts, drama and music. Previous additional workshops have also included photography, football and cooking and you’ll plan your own exciting outing around London with a fellow volunteer and the Kith & Kids member you're linked with.

Not only is it a time full of fun and games for you and our members, you are a vital part in supporting them to develop their social skills in a day-to-day environment.

Come along and get involved!

Male volunteers especially welcome (we need more)!!

Requirements

What you need
You do not need experience. Full disability awareness training will be provided before you begin volunteering with us.
The only requirements we ask of you are enthusiasm, energy and to be open-minded.
Minimum age for volunteers is 18.

How much time?
The project runs for 5 days, Wed 22nd – Sun 26th July, 9:30am – 5:30pm  in North London.

Everyone gets the most out of the project if you come for the full ten days as you'll build a close relationship with the member you'll have been supporting and will create the most impact.

What we can offer you
We can reimburse your travel expenses and provide a delicious lunch each day.
We'll also provide excellent training before the project, and lots of helpful support.

By volunteering on our project, you'll also:

• Use and develop your skills.
• Learn something new, get involved in fun activities with others.
• Increase your confidence.
• Meet new people and make friends.
• Gain experience for (other) work
• Give something back to the community.
• Do something fun and satisfying in your spare time.
• Challenge yourself.
   

What about training?
Volunteers must attend training and complete a free DBS check before you begin volunteering.

This is a great opportunity to get to know everyone at Kith & Kids: your fellow volunteers, some of our members you will be working with, and also gives the opportunity to develop some new skills and expand your knowledge in our workshops.

Topics we cover include:

• Communication
• Autism
• Supporting emotions
• Safeguarding
• Creativity & Participation
• Epilepsy
   

When do I need to come?

We'll be running face-to-face training in north London starting on the 17th  May with lots of other dates to choose from.

In the meantime, we'll be meeting volunteers online from the end of April.  

Training will take place in North London – once we have met you online for a chat, we will send you confirmation of our training venue details.  

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Location: Remote / Hybrid (UK-based)
Type: Freelance / Contract – Flexible hours
Revenue Share: 70% to Solicitor / 30% to Guardian Light Enterprises LTD

About Guardian Light Enterprises LTD

At Guardian Light Enterprises LTD, we are more than a social enterprise — we are a beacon of hope for children, teenagers, and single-parent families facing homelessness, abuse, and hardship.

Our mission is to empower and protect the most vulnerable, giving them the tools, legal support, and guidance they need to build brighter futures. Every session you deliver as a solicitor doesn’t just provide legal advice — it gives someone dignity, hope, and a chance to reclaim their life.

Role Purpose

We are seeking compassionate and dedicated freelance solicitors to provide expert legal guidance to our beneficiaries. This role is flexible, allowing you to use your legal expertise to make a tangible difference in the lives of children, teenagers, and single-parent families who urgently need your support.

You will:

• Offer legal advice on family law, employment rights, housing, or other related areas

• Guide clients through complex legal processes with clarity and empathy

• Provide practical, actionable advice that empowers clients to take control of their lives

• Collaborate with GLF staff and volunteers to ensure clients are supported holistically

Hours & Commitment

• Recommended: 6–12 hours per month at the early stage

• Sessions can be scheduled flexibly to suit your availability and client needs

• Each session revenue split: 70% to you, 30% reinvested into GLF programs

Compensation & Payment

• Paid per session based on agreed client engagement

• Revenue sharing model ensures fair and transparent payment

• Payment schedule: monthly for simplicity, with detailed statements provided

• Additional incentives: high-performing solicitors may be offered Board Member or Advisory Board roles

Skills & Experience

• Qualified solicitor in the UK, practising in relevant areas (family law, housing, employment, or youth-focused law)

• Strong empathy, patience, and communication skills

• Comfortable working remotely and in collaboration with a mission-driven team

• Passion for social justice, children’s rights, and supporting vulnerable communities

Policies & Safeguarding

• DBS check required (Enhanced, £12.50 volunteer rate)

• Commitment to safeguarding children and vulnerable adults

• Adherence to GLF Confidentiality, Data Protection, and Equality policies

Benefits

• Directly impact the lives of vulnerable children, teens, and families

• Flexible working hours to suit your schedule

• Opportunities for professional growth, networking, and community recognition

• Invitation to join our Advisory Board or Board of Directors as the enterprise scales

• Being part of a mission that transforms lives — where every hour you give makes a tangible difference

• Public recognition on GLF communications, website, and reports

Ideal Candidate Profile

You are someone who:

• Believes that legal guidance is a lifeline for those who have nowhere else to turn

• Feels fulfilled by using your expertise to create social impact

• Is proactive, compassionate, and able to work independently

• Wants to be part of a groundbreaking social enterprise at the startup stage

• Values ethical work, transparency, and accountability

Al Naasih is a 1‑to‑1 mentoring programme established by Hidayah in March 2020. It seeks to support queer Muslims struggling to reconcile their faith and identity. Mentors are trained in relevant skills (emotional intelligence, active listening, managing relationships, etc.) and paired with mentees to help them achieve personal goals. Within this role you will:

· Provide empathetic, non-judgemental support for mentees working through challenges related to faith, identity and wellbeing

· Help mentees set and achieve personal goals

· Act as a positive role model and safe space

· Assist mentees in exploring reconciling their faith with their LGBTQ+ identity, supporting spiritual, emotional, and practical wellbeing

Please this role is UK based and online/virtual.

What are the key responsibilities of this role?

This role will have the following duties, but are not limited to:

· Build a trusting and respectful relationship with mentee

· Be in regular contact: at least once per month, according to what works best)

· Help mentees identify goals, hurdles, and strategies to work towards those goals

· Listen actively and empathetically; offer guidance rather than prescribing solutions

· Maintain confidentiality, boundaries, and ethical conduct

· Attend required training sessions (1‑on‑1) to develop mentoring skills (emotional intelligence, active listening, relationship management, etc.)

· Reflect on own practice; be open to feedback and possibly supervision / check‑ins

What do we expect from an Al Naasih Mentor?

Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:

Essential:

· Must be a queer Muslim

· Strong empathy, patience, and trustworthiness

· Comfortable discussing issues around faith and sexuality / identity

· Good communication skills; active listening; emotional intelligence

· Ability to set and maintain healthy boundaries

· Reliability and consistency (making time for regular sessions)

· Ability to maintain confidentiality regarding mentee’s personal information

·Ability to recognise limits of the mentoring role (e.g. not a therapist / counsellor) and refer on where needed

· Able to respect the mentee’s autonomy and pace

Desirable:

· Prior experience of mentoring, coaching, or peer‑support work

· Some understanding of LGBTQ+ issues within Muslim communities

This role will report to the Al Naasih Programme Coordinator or designated lead.

 

How much commitment is required?

This is a voluntary role with flexible hours subject to the agreement between you and your mentee. However, the following are vital to the success of this role:

· Minimum once per month meetings (virtual) with mentee

· Time needed to prepare, reflect, and possibly attend training or support / supervision meetings

· Duration per mentee: to be mutually agreed, depending on goals and needs

· Up to three mentees once comfortable with the role

Could you help your local SSAFA branch recruit volunteers in your area? You just some basic I.T and admin skills, patience, the ability to get on with a wide range of people and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Recruitment Coordinator?

Recruitment Coordinators help us find local people interested in supporting SSAFA and take them through our recruitment and selection process.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

To offer the best possible service to our clients we need to match the right volunteers to the right role. Could you spare a few hours a week to help recruit new volunteers and welcome them to SSAFA by supporting them through their induction phase? We’d love to hear from you if think you could help with this important role.

When would you be needed and where would you be based?

The role is about recruitment and so will involve attending local recruitment fairs a few times a year as well as meeting volunteers both face-to-face and virtually. As part of your local branch, you might have access to an office, but the administration part of the ole can be done form home.

What would you be doing?

• Be the first point of contact for all volunteering enquiries, ensuring that all potential volunteers receive a timely response.
• Supporting volunteers through the recruitment and induction process and ensuring volunteers are communicated with throughout.
• Arranging informal interviews for new volunteers conducted in-line with SSAFA policies.
• Conducting ID checks (where relevant) so the volunteer can begin the vetting process
• Supporting volunteers to book onto role specific training and ensuring they complete their mandatory training.
• Working with the VDM to ensure branch vacancies are advertised on the branch website and national websites and support any national recruitment campaigns
• Maintaining good relationships with local Volunteer Centres and other local sources of volunteer promotion and attend local recruitment fairs.
• Evaluating volunteer recruitment activity, experimenting with creative ways to recruit volunteers from a variety of sources to create a diverse network of volunteers.
• Treating all potential volunteers inclusively with respect and sensitivity, regardless of age or background
• Supporting any volunteers facing barriers to find a suitable role.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and experience to benefit others.
• Appreciate that your role has a positive impact on the quality of service we can provide to beneficiaries as well as providing volunteering opportunities.
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - volunteer management – attracting, recruiting, and inducting volunteers. This training would take approx. 3 hours.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.  
• Access to a range of e-learning courses.
• Support from the Volunteer Development Manager and Trainer (per region)
• Access to the Volunteer Experience Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people, with good listening skills, patience, and a positive attitude  
• Good communication skills, both written and verbal
• Good written and spoken English.
• Respectful and non-judgemental with potential volunteers, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and during the role, including accessing and responding to emails and using Microsoft offices software.
• Ability to encourage and motivate all volunteers to undertake training.
• Ability to maintain confidentiality and keep information safely., in line with SSAFA policies.
• Access to public transport or a car to travel to meetings and events and t meet volunteers.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Are you committed to delivering high-quality care? Do you have experience working as part of a multidisciplinary team?

As a County Lead of Hertfordshire, you will be part of the establishment of a County St John Council to oversee and guide volunteer Community Networks, aims to create a structured and supportive framework that empowers volunteers to operate more effectively and efficiently. By providing strategic leadership, coordination, and oversight, the council ensures that volunteer efforts align with community needs and priorities while avoiding duplication of services.

St John has embarked on a journey to achieve the goal of ensuring that every community and young person across the country is first aid confident.

We are looking for a leader with a passion for local volunteering and helping communities to inspire and support volunteers on this journey across your county

The post will also interact with relevant Communities of Practice to share learning, advice and best practice.

We are seeking individuals who are innovative in their approach, willing to explore new ideas, and able to adapt to a changing environment. You will be confident in driving technology-led solutions, while recognising the diverse needs and experiences of our volunteer community. We value those who can challenge existing ways of working respectfully and constructively, bringing forward creative approaches that enhance collaboration and impact, and minimise over-complication and disruptive processes. This is an opportunity to shape how we deliver outcomes across the county, ensuring our services remain relevant, inclusive, and effective for all the communities we serve.

The closing date for this vacancy is 18/05/2026