Supporter manager volunteer roles

White Lodge Centre provides services that enable those with a range of disabilities, their families and carers to lead fulfilling lives. Supporting over 2,500 people across Surrey, the charity delivers a range of specialist services that help people build independence, confidence and meaningful connections at every stage of life.

Following a significant period of modernisation, White Lodge is entering an exciting new chapter. With strong governance, modern infrastructure and a clear strategic direction, the charity is well positioned to build on its foundations. The Active Plan 2025–30 (linked in the Application Resources section at the bottom of this advert) sets out an ambitious vision to strengthen its community reach, champion the voices of people with disabilities and help create a more inclusive Surrey where everyone can thrive.

The charity is now seeking a Chair of the Board of Trustees to help bring that vision to life. This is an opportunity to join a well-established, values-led charity at a pivotal point in its journey to provide strategic leadership, bring fresh perspectives and work alongside the Board and Chief Executive to shape White Lodge’s next chapter.

Role Overview

Alongside your duties as a Trustee, you will provide strategic leadership to the Board, ensuring strong governance, accountability and oversight of White Lodge. 

Working closely with fellow Trustees and the Chief Executive, you will ensure the charity operates in line with its charitable purpose, legal obligations and strategic ambitions while responding to new opportunities and challenges.

You will champion ethical leadership, encourage robust debate, and ensure decisions are principled, well-governed and strategically sound. 

The Chair plays a key role in fostering an effective, collaborative Board and building strong relationships with Trustees, senior leaders and external stakeholders to support White Lodge’s long-term success and strategic ambitions. 

The initial term for this position is 3 years, with the possibility of extending for another 3 years.

Key Responsibilities

• Promote and uphold high standards of governance, ensuring compliance with Charity Commission, Companies House and relevant legislation. 

• Chair Trustee Board meetings, setting agendas that prioritise strategy, risk, performance and impact. 

• Model ethical, values-led leadership and act at all times in the best interests of White Lodge. 

• Work in close partnership with the Chief Executive to ensure governance aligns with delivery of the Strategic Plan, while maintaining clear boundaries between governance and operational management.

• Ensure effective oversight of financial stewardship, safeguarding, risk management and organisational performance. 

• Ensure risk and assurance processes are embedded across Board and committee work.

• Oversee Board effectiveness, including annual evaluations, Trustee development and succession planning. 

• Lead regular review of Board composition, skills and diversity. 

• Support Trustees to understand and discharge their duties as Charity Trustees and Company Directors. 

• Work closely with Committee Chairs to ensure effective reporting, escalation of risk and alignment with Board priorities. 

• Represent White Lodge externally where appropriate, acting as an ambassador for the charity and helping to strengthen its reputation, build strategic relationships and develop partnerships that support White Lodge’s long-term ambitions.

• Maintain up-to-date awareness of charity governance practice, regulatory developments and sector expectations. 

• Participate in Board committees if appropriate, recognising that committee responsibilities may evolve over time to reflect the needs of the organisation.

Time Commitment

This is a voluntary role. The typical time commitment includes:

• Quarterly Trustee Board meetings (evenings; in person)

• Annual Board Away Day / strategic planning session (full day; in person)

• Attendance at bi-annual committee meetings if appropriate, to be agreed with the Board

• Regular liaison with the Chief Executive and Committee Chairs (hybrid)

• Preparation time and occasional external representation (hybrid)

Experience & Person Specification

To be successful in this role you will bring:

• Significant senior leadership experience, with experience of governance, Board leadership or working alongside Boards. This experience may have been gained within the charity, public or private sectors.

• A strong understanding of strategic leadership, sound governance and organisational oversight, or the ability to develop knowledge of charity governance quickly.

• Experience contributing to organisational performance, strategic planning, risk management and effective decision-making.

• The ability to chair meetings, facilitate constructive discussion and build consensus across a diverse group of stakeholders.

• Excellent communication, influencing and relationship-building skills, with the confidence to represent White Lodge externally and develop strong partnerships. 

• Sound judgement, integrity and a collaborative, values-led leadership style. 

• A genuine commitment to White Lodge’s vision, mission and values, and a passion for creating inclusive opportunities for children, adults and families. 

We welcome applications from individuals who bring diverse perspectives and lived experience relevant to White Lodge’s mission. We recognise that exceptional Chairs come from a wide range of backgrounds and experiences, and encourage applications from people who share White Lodge’s vision, values and commitment to creating an inclusive society. 

How to Apply

To express your interest in becoming the next Chair of Trustees at White Lodge, please complete the form linked within the “Redirect to recruiter” button.

As part of the form, you’ll be asked to provide:

• Your personal and contact details

• Information relating to your eligibility to act as a charity trustee, including any conflicts of interest

• Declarations relating to safeguarding, DBS checks and the accuracy of the information you provide

• Your CV

• A cover letter

Your cover letter should explain:

• Why you are interested in becoming Chair of Trustees at White Lodge

• How your skills, experience and leadership approach align with the role

• What you would bring to the organisation as Chair, with reference to the person specification where appropriate

We encourage you to keep your cover letter to no more than two pages of A4.

The deadline for applications is 9pm on Sunday 20th September 2026, although applications will be reviewed on a rolling basis and first stage conversations may take place before the deadline. We will not conduct final stage interviews until after the deadline has passed to ensure we consider all applications.

The recruitment for this position is being exclusively managed by Radiate Hiring. If you have any questions, need to request adjustments for the application process or would like to discuss the position further then you can do so via the "Redirect to recruiter" button.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.

About Children With Voices

Children With Voices is a grassroots children’s charity that provides alternative education, wellbeing programmes, and community food hubs to help children and families thrive.

Our mission is simple — to give every child the tools, confidence, and voice to build a brighter future.

We’re growing and reshaping our organisation to reach more young people, and we’re now looking for a detail-oriented and reliable Finance Assistant to support our financial operations.

About the Role

As our Finance Assistant, you’ll be a vital part of the team, helping ensure that CWV’s finances run smoothly and transparently. You’ll manage day-to-day bookkeeping, assist with budgeting and reporting, and support compliance with charity financial standards.

You’ll work closely with the CEO, Operations team, and external accountants to make sure every penny is accounted for — and that we can continue delivering essential programmes in our community.

Key Responsibilities

• Maintain accurate financial records and bookkeeping using QuickBooks 

• Record income, donations, and grant payments

• Create and process invoices, receipts, and staff expenses

• Reconcile bank accounts 

• Support preparation of management accounts and reports

• Assist with grant reporting and annual audit preparation

• Ensure compliance with charity finance policies and procedures

About You

We’re looking for someone who is:

• Experienced in bookkeeping or finance administration

• Comfortable using accounting software and Excel

• Highly organised with great attention to detail

• Able to work independently and handle confidential information responsibly

• Passionate about supporting a small charity with a big heart

Desirable:

• Experience in the charity or voluntary sector

• Knowledge of restricted/unrestricted funds or Gift Aid

• AAT qualification (or working towards)

What We Offer

• Flexible working hours (hybrid role)

• Supportive, purpose-driven environment

• Training and professional development opportunities

• A chance to make a genuine impact in the lives of children and families

Volunteer Branch Organiser

Across the UK, our local branches help disabled people live the lives they choose. Every year, our skilled volunteers respond to thousands of requests, designing and creating bespoke equipment free of charge.

As a Branch Organiser, you’ll play a key role in helping to make sure your local branch runs smoothly and effectively. You’ll recruit, welcome, and support volunteers, ensuring the team’s work meets the needs of disabled people in your area. You’ll bring motivation, leadership, and strong communication and organisational skills to the heart of your branch.

What the role involves

This is a varied role where local needs shape what you’ll be working on, but it often includes:

• Coordinating the activities of our local branch to undertake and meet the needs of referrals in your area
• Organising and chairing the branch meetings
• Leading the branch’s shared responsibility for planning and completing referrals
• Coordinating the recruitment, induction, and ongoing support of new local branch volunteers
• Approving income and expenditure with the other branch bank account signatories and ensuring, with the Treasurer that our financial requirements and policies relating to branches are followed
• Ensuring the branch’s activities comply with policies to keep people safe
• Acting as a key point of contact, maintaining regular communication between volunteers and staff.

What you’ll need for this role

Essential
• A love of being organised.
• Confidence in leading meetings.
• Ability to use Microsoft Office, the internet, and email.
• The ability to understand and follow internal and external policies and procedures.
• A commitment to keeping personal information safe.
• Willingness to follow REMAP’s policies, procedures, and values.
• Occasional availability to attend local events to promote the charity’s work.

Desirable

• Confidence communicating with a wide range of people.
• Ability to delegate tasks and motivate others.
• Enthusiasm for raising awareness of the charity locally.
• A willingness to develop new skills and experience. You’ll also be asked to complete our induction checklist.

Why volunteer with us?

When you volunteer with us, you become part of a supportive community of people who are passionate about improving the lives of others. We are a volunteer-led organisation, and we couldn’t do what we do without your skills, commitment, and generosity of spirit.

Please note: We reimburse all reasonable out-of-pocket expenses.

About Us

Tell My Truth and Shame the Devil C.I.C. is a survivor-led community interest company dedicated to exposing the impact of childhood trauma, abuse, neglect, addiction, mental health struggles, and family dysfunction within Black communities and beyond.

Through podcasts, survivor stories, education, events, research, coaching, advocacy, and community support, we help individuals heal, break destructive cycles, and build stronger families and communities.

As we continue to grow nationally and internationally, we are seeking a Volunteer Central Operations Director to create structure, accountability, and operational excellence across all volunteer departments.

Job Purpose

The Volunteer Central Operations Director serves as the operational backbone of the organisation, ensuring departments, projects, and volunteer teams work efficiently, meet deadlines, and deliver measurable outcomes.

The role oversees project delivery, performance monitoring, reporting systems, KPI tracking, volunteer accountability, and cross-department coordination, helping turn organisational vision into effective execution.

Key Responsibilities

• Lead and coordinate organisational operations across all volunteer departments.
• Manage the Central Operations Team, including Analysts, Coordinators, and Assistants.
• Oversee project delivery, ensuring milestones, deadlines, and objectives are achieved.
• Monitor organisational performance, identify risks and bottlenecks, and implement solutions.
• Establish accountability systems, workflows, reporting processes, and operational procedures.
• Develop and maintain KPI dashboards, departmental scorecards, and performance reports.
• Track volunteer engagement, project progress, fundraising outcomes, and organisational impact.
• Facilitate communication and collaboration between departments.
• Lead operational meetings and support monthly performance reviews.
• Produce reports, risk assessments, and recommendations for senior leadership.
• Support implementation of organisational priorities and strategic initiatives.
• Mentor department leaders and promote volunteer engagement, wellbeing, and retention.
• Foster a culture of accountability, professionalism, collaboration, and continuous improvement.

Skills & Experience

• Experience leading teams, projects, programmes, or organisational operations.
• Strong project management, organisational, and planning skills.
• Ability to manage multiple priorities and coordinate cross-functional teams.
• Experience developing systems, processes, KPIs, dashboards, and reporting frameworks.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent written and verbal communication skills.
• Experience building stakeholder relationships and facilitating collaboration.
• Ability to motivate, support, and manage volunteers and team leaders.
• High levels of professionalism, integrity, accountability, and attention to detail.
• Comfortable working independently within a remote environment.
• Proficiency with tools such as Google Workspace, Microsoft Office, Trello, Asana, ClickUp, Airtable, Notion, Slack, and Teams.
• Experience in charities, CICs, volunteer-led organisations, operations management, programme management, or community development is desirable.
• Understanding of trauma-informed, survivor-led, or social impact organisations is beneficial.
• Passion for social impact and commitment to our mission.

Volunteer Benefits

• Opportunity to help build a national survivor-led movement.
• Executive leadership experience.
• Leadership training and mentoring.
• Professional references upon successful service.
• Opportunity to influence organisational strategy.
• Meaningful social impact and legacy-building work.
• Potential future paid leadership opportunities as the organisation grows.

Additional Notes

This role may not be suitable if you:

• Prefer low-responsibility volunteer work.
• Dislike reporting, accountability, or performance tracking.
• Are seeking immediate paid employment.
• Are uncomfortable using data and analysis to support decision-making.

To Apply

Please send:

• Your CV, portfolio, or LinkedIn profile (if available).
• A short introduction about yourself.
• Why this mission resonates with you.
• Relevant experience, skills, ideas, or vision you would bring to the role.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

SSAFA, the Armed Forces charity, is seeking a Information Systems & Analytics Trustee to join our purpose-driven and passionate Council (Board of Trustees). Are you ready to play a leading role in shaping the strategic direction of the UK’s oldest national tri-service charity?

Founded in 1885, SSAFA, the Armed Forces charity, provides practical, financial and emotional support to serving personnel, veterans and their families. Today, we remain a trusted source of help for those who serve or have served, and for the families who stand beside them.

Our work is underpinned by our values of understanding, commitment, integrity and compassion, and delivered by a diverse network of volunteers and employees across the UK and worldwide.

Role Responsibilities

As a Trustee, you will:

• Provide strategic leadership, aligning with the Charity Governance Code principles of organisational purpose, leadership and integrity
• Ensure effective stewardship of the charity’s resources and long-term sustainability
• Safeguard SSAFA’s reputation, values and charitable purpose
• Promote a culture of integrity, accountability, and inclusive decision-making at Board level
• Ensure compliance with charity law, regulatory requirements and governing documents

We are seeking individuals who can contribute to high-quality governance in line with the Charity Governance Code, to:

• Provide advice on digital technology, transformation and innovation to improve service delivery
• Provide oversight and guidance on AI, data and digital risks
• Support compliance with legal and regulatory requirements in the digital environment
• Provide assurance on cyber security resilience
• Work alongside the Executive and IT function to strengthen SSAFA’s digital capability

Why Join Us

You will join a committed and purpose-driven Board, operating in accordance with recognised governance best practice. This is an opportunity to help shape the strategic future of SSAFA and ensure it continues to deliver impact for the Armed Forces community, now and in the future.

Closing date: Midnight on 1 September 2026

Interviews: Face to face interviews will be held in October 2026.

Job description

As Clinical Lead, you will provide professional oversight, guidance, and liaison for all cultural and emotional therapy initiatives within the organisation. You will work closely with membership, engagement, and programme teams. This role blends strategic leadership, operational management, and community-facing support to build safe, transformative, and accessible therapy systems.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Professional qualification and current registration in Clinical Psychology, Counselling Psychology, Psychotherapy, Counselling, or a closely related discipline (e.g. HCPC, BACP, UKCP, BABCP, or equivalent)
• Demonstrable experience providing trauma-informed therapeutic support, with strong understanding of how trauma, culture, identity, and systemic factors affect emotional wellbeing
• Sound knowledge of safeguarding frameworks, risk management, and ethical practice within clinical, voluntary, and community-based settings
• Working understanding of GDPR and data protection principles, particularly relating to confidential health and safeguarding information
• Experience supervising, mentoring, or providing reflective practice to clinical practitioners, facilitators, or volunteers (including non-clinical staff delivering emotional support)
• Ability to assess risk, respond calmly to complex or sensitive situations, and provide clear, proportionate clinical guidance
• Strong organisational skills, balancing strategic oversight with operational input in a volunteer or resource-limited environment
• Excellent communication skills, including the ability to explain clinical concepts to non-clinical audiences and work collaboratively across teams
• High levels of professional integrity, emotional intelligence, cultural humility, and commitment to inclusive, ethical care

Main Responsibilities/ Key Duties

• Provide strategic and hands-on clinical oversight to ensure the effective delivery of culturally informed emotional and therapeutic services. Ensure that programmes are safe, ethical, inclusive, and responsive to the diverse needs of members.
• Oversee the planning, delivery, and evaluation of emotional wellbeing and therapeutic services, ensuring that interventions are culturally appropriate, trauma-informed, and aligned with the organisation’s mission and values. This includes supporting programme design, session structures, referral pathways, and evaluation frameworks to promote positive member outcomes.
• Liaise closely with therapists, facilitators, programme leads, and safeguarding officers to ensure consistent alignment with clinical governance, ethical frameworks, safeguarding policies, and professional standards. Provide expert consultation on complex considerations.
• Support the recruitment, onboarding, training, and supervision of therapy facilitators and volunteers. Advising on role suitability, contributing to training content, offering reflective supervision, and promoting best practice in boundaries, self-care, and ethical decision-making.
• Review and approve therapy protocols, session guidelines, risk assessments, and safeguarding procedures, ensuring they are clinically sound, culturally sensitive, and proportionate to the needs and risks of the service users. Ensure that all therapeutic activity complies with relevant professional regulatory standards, safeguarding legislation, and data protection requirements, including GDPR.
• Monitor member wellbeing outcomes, qualitative feedback, and service impact data to inform continuous improvement, learning, and programme development. This includes identifying trends, risks, or unmet needs and advising on appropriate service adaptations.
• As the primary clinical point of contact, the role holder will provide professional oversight for complex cases, escalations, or member concerns that require clinical judgement, risk management, or safeguarding intervention, working collaboratively with internal teams and external professionals where required.

We are looking for team members who can commit for a minimum of 10 weeks, with adaptable profiles and who have the enthusiasm and energy we need to provide support in various areas across the organisation.

In this generalist role, you will find yourself responsible for a variety of tasks, helping to ensure that both our programme activities and day-to-day operations run smoothly. Second Tree works in a transparent way, in a challenging and changeable situation in the field; therefore, an ability to learn quickly and be open to feedback is vital. 

Your role would include:

The possible tasks included below are not exhaustive or rigidly defined; an exact role profile is dependent on the skill set of individual applicants. An average day might see you talking to students in a camp to tell them about a new class, or supporting the writing of a grant proposal. Tasks could loosely fall within 4 key areas:

Programmes

• Supporting programme coordinators in maintaining the day to day running of their activities with the Youth or Adult Education Programmes

• Supporting our children’s teachers or workshop facilitators in the planning or delivery of classes or excursions outside of camps

• Communicating key messages about our programmes to our students in camps

Admin, Finance & Logistics

• Supporting our management team in liaising with external partners

• Maintaining organisation-wide financial processes

• Coordinating the arrival and housing of incoming team members

Grants & Partnerships

• Supporting in the identification of relevant grants

• Supporting in grant writing activities

 Communications & Fundraising

• Contributing to the written/visual content of Second Tree’s social media output

• Developing social media strategies to expand our reach and impact

• Producing regular reports on performance

• Maintaining our website

• Supporting the planning and implementation of Second Tree’s fundraising initiatives, such as campaigns

• Organising and maintaining regular communications with Second Tree’s donors (newsletters, thank you letters)

You should be able to:

• Be accountable and efficient, making sure that tasks that you take up are completed on the agreed timeframe

• Be honest and transparent, being able to give and receive feedback in the most straightforward way possible

• Care for people; the interests of the people we work with should always be your first concern

• Instil the values above in the people that work with you

• Have keen problem-solving abilities, and a good understanding of what questions to ask, and when

• Communicate in English, both written and orally

• Learn quickly, managing a wide-ranging and intense workload

What do we offer?

• A nurturing and collaborative working environment. We work hard to help our team members grow; investing in personal and professional development.

• Accommodation in a shared house

• Transportation to/from work

• After completion of a three-month trial, if you commit long-term, a small monthly expenses refund

In certain periods of the year, demand is extremely high, and the shared houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the shared houses are full, this would allow us to offer an opportunity to someone that cannot afford to pay rent.

Looking for an internship?

If, because of your degree or for any other reason, you would like to have your period at Second Tree credited as an internship, just apply to the vacancy that you’re interested in and mention this. We have agreements with several universities across Europe, and in many other cases, these agreements can be developed on an ad hoc basis.

NOTE: If you require a visa to stay in Greece for the minimum ten-week commitment, please know that as a Greek NGO, we are unable to sponsor your visa.

Join The Baked Bean Charity Board of Trustees!

Are you passionate about inclusion, equality, and creating lasting social impact?

The Baked Bean Charity is looking for dedicated and experienced individuals to join our Board of Trustees as we embark on a period of strategy development.

This is a unique opportunity to use your skills and expertise to help shape the future of a vibrant charity that supports more than 170 people with learning disabilities every week.

Why Join Us?

As a Trustee, you'll have the opportunity to:

• Make a real and visible difference to people's lives
• Champion the voices of people with learning disabilities
• Help guide the strategic direction of a growing charity
• Use your professional expertise to strengthen and develop our organisation
• Work alongside a passionate and committed Board and leadership team.

We're Looking For People Who:

• Believe strongly in inclusion, equality, and social justice
• Are committed to improving opportunities for people with learning disabilities
• Have strong relationship-building and networking skills
• Bring a proactive approach and a willingness to contribute
• Can dedicate approximately 2–3 hours per month to trustee responsibilities.

Skills and Experience We Need

We are particularly interested in hearing from people with expertise in one or more of the following areas:

• Fundraising
• Charity or business development
• Marketing and communications
• Legal services
• Human Resources

Previous experience as a charity trustee is welcomed but not essential.

Available Trustee Roles

We have two Trustee posts available

What We're Looking For

Successful candidates will:

• Understand the responsibilities and legal duties of charity trustees
• Be passionate about equality, inclusion, and empowering people with learning disabilities
• Be committed to making decisions that put the needs of our service users first
• Support our mission of delivering outstanding, person-centred services

Time Commitment

• Board meetings take place approximately every 6 weeks
• Meetings last approximately 2 hours
• Most meetings alternate between online and in person in Wimbledon
• The role is voluntary and unpaid, although reasonable expenses can be reimbursed

About The Baked Bean Charity

The Baked Bean Charity is a vibrant and innovative organisation dedicated to promoting social inclusion for people with learning disabilities.

Our wide-ranging activities include:

• Dance, Drama, Choir and DJing
• Zumba, Boxing and other sports activities
• Social clubs, holidays and community events
• Theatre in Education programmes that help businesses, schools and community organisations improve understanding, accessibility and inclusion
• Fledgling Film and TV agency

Everything we do is centred around helping people achieve their goals, build confidence, develop friendships and live happy, fulfilled lives.

Based in Wandsworth, we support people from across South London and surrounding boroughs, creating opportunities, breaking down barriers and challenging preconceptions every day.

We Welcome Diverse Voices

The Baked Bean Charity is committed to equality, diversity and inclusion. We actively encourage applications from people of all backgrounds and experiences, especially those whose perspectives are currently underrepresented in charity governance.

Join us and help create a more inclusive future for people with learning disabilities!

We’ve got an exciting opportunity for a volunteer to support our Fundraising Team!
 

Role Description

We are looking for one or two Christmas fair coordinators. Our Christmas Fair is a large festive community fundraising event held at Warmley Community Centre, running across a single Sunday in late November from 10.30am to 4pm. It brings together our own Bristol A.R.C. stalls alongside third party stallholders, and includes a festive pet photoshoot, a dog show, live music, a bake sale, raffle and tombolas, refreshments and children’s activities. It is one of our key community events of the year and a really lovely day out for local people and their pets.

This is an event coordination volunteer role leading on the organising of the fair, with the help and support of the Philanthropy and Partnerships Manager and the Fundraising Partnerships Officer in the office, as well as some other volunteers supporting the event.

This will be the fair’s second year, so a full and detailed handover is already in place, along with ongoing support from the two staff members named above and a group of volunteers who have helped to organise it before.
 

What would I be doing as a Volunteer Christmas Fair Coordinator?

As part of this role, you will be:

• Helping with the overall planning and coordination of the Christmas Fair, keeping everything on track in the months leading up to the event.
• Being the main point of contact for the venue, Warmley Community Centre, including agreeing the room layout and putting together a floor plan for the day.
• Assisting in recruiting, supporting and coordinating the team of event volunteers, including helping to run volunteer information sessions, allocating roles, creating the volunteer timetable, and keeping everyone informed and confident in the lead up to the day. 
• Recruiting and liaising with third party stallholders, including managing their bookings, stall fees, agreements and raffle prize donations. 
• Coordinating our own Bristol A.R.C. stalls and attractions, such as the children’s activities, the pet items shop, the bake sale, teddy adoption, the raffle and tombolas, and refreshments.
• Organising the key attractions that make the day special, including the festive pet photo shoot, the dog show and the live music, working with the volunteers and contacts who help to run them.
• Securing donations of prizes and items from local businesses and community groups for the raffle, tombolas and other stalls.
• Facilitating promotion of the event alongside the staff team, including posters, banners, local press and social media, and keeping track of where everything has been shared.
• Organising the preparation in the run up to the fair, such as the volunteer craft and prep evenings, sorting the floats and card payment setup, and getting the signage, floor plan and logistics ready.
• Overseeing the smooth set up and running of the event on the day, coordinating the volunteer team so that everything runs well from start to finish.
• Helping to make sure the event is safe and well run, including the risk assessment, first aid cover and allergen requirements, again with the support of the staff team.

What’s important for me to know?

here will be ongoing support from the Philanthropy and Partnerships Manager and the Fundraising Partnerships Officer, a detailed handover from last year’s fair, and an existing group of experienced volunteers who have helped to run the event before.

A lot of the groundwork is already in place from the first year, including templates, supplier and stallholder contacts, venue arrangements and tried and tested ways of doing things, so the volunteer would be building on solid foundations rather than starting from scratch. 

This would be a brilliant opportunity for someone looking to gain hands-on experience in event coordination and community fundraising, or for anyone who simply loves the idea of leading a joyful, festive event that raises vital funds for the animals in our care.

How are the shifts arranged, and how often would I volunteer?

This is a short term role running from September to late November, Initially your shift would be typically once a week, on the same day at the same time. We’re looking for someone who is available on a Thursday, preferably.  Occasionally during this time this role will involve some evening availability, mainly for speaking with the wider volunteer team and for the craft and preparation evenings in the lead up to the event. You would ideally be available for the full day of the fair itself, which runs on a Sunday in late November, with an early start for set up. 

What other dates do I need to be available for?

Subject to shortlisting, we shall be holding informal volunteer interviews for this role during September. If you are offered the role, initial on-site training for the role will begin in September.

Who will I be volunteering with?

• Our Philanthropy and Partnerships Manager and the Fundraising Partnerships Officer, will be the people you will volunteer alongside directly
• The office is also where the marketing and communications team work.
• You will be volunteering alongside a team of events volunteers and staff at the fair.

What skills and attributes might I need for this role, ideally?

Experience, enthusiasm and a willingness to get involved is always useful, and we would welcome hearing in particular about how you are:

• Organised, with the ability to keep track of lots of different moving parts and plan ahead over a number of months.
• Confident and friendly when working with people, as the role involves speaking with staff, volunteers, stallholders and the venue, and being a welcoming point of contact throughout.
• A natural coordinator who is happy leading a team of volunteers, allocating roles and keeping everyone informed and motivated in the lead up to the day.
• Good communication skills, both written and in person, for things like stallholder bookings, volunteer emails and promoting the event.
• Calm and adaptable, especially on the day itself, when things can be busy and the occasional last minute change is all part of it.
• Reliable and proactive, able to take the lead and keep things moving with the support of the staff team.
• A genuine enthusiasm for the work of Bristol A.R.C. and for creating a welcoming community event for local people and their pets.
• An interest in event organising or fundraising.

What can I hope to get out of the experience?

• We will offer you the training and guidance you need in your role. This will include general information, as well as specifics about volunteering as an event coordinator.
• The chance to experience coordination an event
• Ongoing support from the Fundraising team and a designated Volunteer Supervisor, as well as the Volunteer Coordinators
• We hope you will enjoy using your existing skills or gaining new ones, and getting to know the members of our team
• The chance to learn about animal rescue and the ‘behind the scenes’ aspects of an animal welfare organisation
• Occasions to make new friends or connections through your volunteering

When do I need to apply by?

We close for applications at 5pm on Monday 7th September.

Thank you very much for considering a role with us.

VOLUNTEER: Chair of the Board of Trustees

SUNSHINE Charity — Bringing positivity, human connection, community and belonging across London

SUNSHINE Charity is a vibrant, 100% volunteer‑powered start-up movement dedicated to bringing SUNSHINE into people’s lives . We aim to help smash loneliness and social isolation by creating welcoming opportunities to connect, participate, learn, volunteer, make friends and feel like that people belong.

• We are joyful.
• We are human.
• We are community-powered.
• And now, we are ready for a seasoned, confident, inspiring Chair to help guide our next chapter.

Why We Need You

SUNSHINE is growing into our next chapter — fast. Our programmes, events and volunteer opportunities are about to get starting up across London.

But our Founder, who has been carrying the charity forward with enormous heart and energy, now needs to step back from leading the board, to focus on the operational aspects of the charity. He will remain as Vice Chair, offering support, continuity and passion — but we need a new Chair who can confidently take the reins.

Our current trustees are passionate, committed and enthusiastic, but apart from the Founder, they are new to trusteeship. We need someone who can:

• Lead with clarity

• Mentor with patience

• Govern with confidence

• Inspire with warmth

• And help shape a board that reflects SUNSHINE’s culture of positivity, connection, community and belonging

If you’re an experienced trustee or former Chair who loves developing people, strengthening governance and building a thriving board culture — this role is made for you.

What You’ll Do

As Chair of SUNSHINE Charity, you will:

• Provide strong, steady leadership to a developing board.

• Support the Founder (now Vice Chair).

• Ensure excellent governance and strategic oversight.

• Drive momentum, accountability and positive culture.

• Champion SUNSHINE’s mission and values internally and externally.

• Help shape a charity that is 100% volunteer-powered and community-focused.

You’ll be joining a charity where kindness is a superpower, community is everything, and every volunteer helps bring SUNSHINE into people’s lives.

Time Commitment

We keep things simple, structured and manageable.

• Board meetings: Every 3rd Monday, 7–9pm

• Working groups: Light involvement between meetings

• Total commitment: Around 4 hours per month

This is a role designed for someone who wants to make a meaningful difference without an overwhelming time burden.

Who We’re Looking For

You’ll thrive in this role if you are:

• An experienced trustee or Chair.

• Confident in governance, leadership and board development.

• Warm, encouraging and people-focused.

• Skilled at mentoring newer trustees.

• Passionate about tackling loneliness and building community.

• Energised by SUNSHINE’s culture of positivity, human connection, community and belonging.

What You’ll Gain

• The chance to lead a charity with huge heart and huge potential.

• A close, collaborative relationship with the Founder/Vice Chair.

• The opportunity to shape a board, culture and movement.

• The joy of helping people feel connected, valued and part of a community.

• A role where your experience will genuinely change lives.

Ready to Bring Your Light to SUNSHINE?

If you’re a seasoned trustee who wants to help build a joyful, human, community-powered charity — we’d love to hear from you.

Join the SUNSHINE movement.

Help us bring connection, community and belonging to London.

COME SHINE WITH US.

SUNSHINE Charity
Positivity • Human Connection • Community • Belonging

Finance Committee Member (Volunteer)

British Horseback Archery Association (BHAA)

Are you looking to use your financial skills to support the growth of an exciting and emerging sport?

The British Horseback Archery Association (BHAA) is seeking a volunteer Finance Committee Member to help strengthen our financial governance as we continue to grow participation, develop our national programmes and represent Great Britain on the international stage.

This is an opportunity to make a genuine difference to a small but ambitious National Governing Body. Your expertise will help ensure we remain financially sustainable while investing in the future of horseback archery across the UK.

About the role

Working alongside the Chair and Board of Directors, you'll provide independent financial oversight and support by:

• Reviewing budgets, financial reports and expenditure

• Providing financial guidance on strategic decisions

• Supporting good financial governance and accountability

• Helping monitor organisational reserves and financial sustainability

• Advising on financial policies and processes

• Bringing an objective financial perspective to Board discussions when required

Who we're looking for

We're interested in hearing from people who have experience in areas such as:

• Finance

• Accounting

• Financial planning

• Audit

• Charity finance

• Commercial finance

Professional qualifications are welcomed but not essential. More important is a sound understanding of financial management and a desire to help a volunteer-led organisation succeed.

Time commitment

Approximately 2–4 hours per month, with occasional attendance at online Board meetings if required.

Why join us?

You'll have the opportunity to:

• Help shape the future of a growing National Governing Body

• Apply your professional expertise to a meaningful cause

• Support the development of grassroots and international horseback archery

• Work alongside a passionate and collaborative Board

• Gain valuable experience in sports governance

If you're passionate about good governance and want to use your financial expertise to help a unique sport thrive, we'd love to hear from you.