Training volunteer roles

At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education. 

We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient by sharing your first aid skills and knowledge. As a Community First Aider, you’ll deliver first aid to those in need through local events, as well as provide education to the public so that the ripple effect of First Aid grows.

Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives. 

Through volunteering as a Community First Aider, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

Closing date for these opportunities is: 31/10/2026

To apply for this opportunity please follow the link below:

At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education. 

We need people who have a passion for helping others, care about their communities and want to make a difference. Through volunteering as an Emergency Responder, you’ll get a huge sense of satisfaction and pride delivering essential first aid and lifesaving clinical care at community and major events in your areas, including at sporting events, concerts, community festivals.

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

Interviews & Welcome Events will occur at various times to suit the interviewees and interviewers at the Durham Meadowfield Hub or Durham University.

Closing date for these opportunities is: 31/12/2026

To apply for this opportunity please follow the link below:

Outreach Worker

Through your outreach, you’ll provide advice, advocacy and direct frontline support to individuals experiencing homelessness or hardship. You will connect them with survival essentials, safe accommodation and guide them toward vital services that improve wellbeing and independence.

What will you be doing?

You’ll carry out outreach across the community, building trust with people experiencing homelessness or crisis. The role includes distributing essential items, offering advice and signposting around housing, benefits, healthcare and employment, and supporting access to education and training. You’ll also assist with project coordination, fundraising activities and help promote our work and values through social media and community engagement.

What are we looking for?

We’re looking for compassionate, reliable people who are comfortable working hands-on in the community and are enthusiastic about supporting vulnerable individuals. You’ll be a good listener and communicator, able to build positive relationships and offer guidance with empathy and respect. A proactive, adaptable and solutions-focused mindset is important. Experience in outreach or working with vulnerable groups is not essential; the right attitude and caring nature matter the most.

What difference will you make?

Your input will have a direct impact on people’s lives and help reduce homelessness in Birmingham. You’ll support individuals to build confidence, resilience and self-worth, helping them regain control by removing barriers that can hold people back and supporting them towards a more secure and hopeful future.

Be the Spark in Someone’s Month

Do you love a good chat, enjoy meeting new people, and want to make a real difference in someone’s life? Come and be part of something special!

We’re looking for friendly, outgoing volunteers to help at our monthly social group meetings. These gatherings are a lifeline for many of our members living with combined sight and hearing loss — offering connection, laughter, and a safe space to make new friends.

What You’ll Be Doing

As a Group Volunteer, you’ll be the welcoming face that makes our members feel at home. Your role might include:

Greeting members with a warm smile

Helping with lunch and refreshments

Spending time chatting and socialising

Supporting members with mobility or guiding, if needed

Our Peterborough group meets every last Friday of the month from 1pm to 3pm — just two hours to brighten someone’s day!

Got a Talent? Share It!

Whether you’re a quiz master, a crafty creator, a musical marvel, or have a few magic tricks up your sleeve — we’d love to see what you can bring! Your unique skills could add that extra sparkle to our sessions.

What You’ll Get

Full training and 1:1 support

Opportunities to learn and grow in your role

The joy of knowing you’ve made a real difference

All you need is a friendly, welcoming manner and a willingness to help. We’ll take care of the rest.

Who are we?

We are Buttons & Bubbles CIC. We are dedicated to increasing inclusion and representation across society for disabled families.

What are we looking for?

We are looking for volunteers to help with our social media. We want to massively improve and increase our content from TikTok to You Tube. So much goes into social media from the physical filming and scripts to making the small everyday promotional posts to bigger videos, editing and posting them. We need people to help with every aspect of social media  But don’t panic we are not asking one person to do all of this! So keep reading....

Who are we looking for?

• Somebody who is fun loving
• Be creative. Content creation is all about being creative.
• Knowledge or willingness to research algorithms and social media trends.
• Willing to learn or has knowledge of editing and posting videos
• Enjoy building online community
• No previous experience is necessary but a willingness to learn is essential.

What do we expect?

• Must be willing to undertake our training programme which will be done virtually and at a time to suit you.
• Have a basic DBS check (preferably be on the update system)
• Sign our volunteer contract. (If you disagree with anything in it please do discuss it with us and we will be happy to have a conversation and make small changes if appropriate).
• A positive attitude to disability and illness. We are happy to answer questions on this.

Interested? 

Get in touch and we can chat. Please note we are looking for volunteers who are based in the UK and ideally located around Berkshire, Outskirts of London, Surrey and Hampshire. 

The Fixing Factory is a community repair hub where we teach repair skills, repair and refurbish electrical waste, and help people keep their electrical items in use for longer.

Our work is made possible with the support of a team of volunteers who help people to get their electronic items fixed, learn repair skills and provide valuable support to environmental charities Possible (The 10:10 Foundation) and The Restart Project. 

We’re looking for a Volunteer Videographer to help film our events, workshops and behind-the-scenes moments at the Haringey Fixing Factory — and turn them into engaging video content that helps grow the Fixing Factory brand.
This is a great opportunity for someone who enjoys storytelling, wants to build their portfolio, and cares about sustainability, community and reducing waste.

What you’ll be doing:

• Filming events and activities
• Capturing short interviews and testimonials
• Editing footage for social media and promotional use
• Working with our team to showcase the impact of what we do

We’re looking for someone who:

• Has experience with videography (filming and basic editing)
• Is organised, reliable and comfortable working independently
• Enjoys working with people and putting them at ease on camera
• Wants to use their creative skills to make a positive difference

What you’ll gain:

• Real-world videography experience for a purpose-driven organisation
• Portfolio-building content and creative freedom
• Training, support and references (after 3+ months volunteering)
• A welcoming team of like-minded people working towards a more sustainable future

Teachers and educational facilitators wanted to help East London Waterworks Park deliver its environmental learning goals.

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are seeking experienced teachers and educational facilitators to lead workshops and deliver engaging environmental education sessions to children and young people. Sessions may take place at schools or around the perimeter of the site we want to transform into East London Waterworks Park.

This role would include:

• Leading hands-on outdoor learning workshops
• Delivering nature-based activities to school groups
• Supporting the creation of ELWP’s Under 18s volunteering policy
• Supporting outreach efforts to promote ELWP’s existing learning programmes

Schools, universities and youth groups we've collaborated with include:

• Waltham Forest College 
• Henry Maynard Primary School, Walthamstow
• Buxton School, Leytonstone
• Kingsmead Primary School, Hackney
• Daubeney Primary School, Hackney
• UCL 
• Royal College of Art
• University of Westminster 
• Project Zero
• Voyage Youth 
• Loyola University Chicago 
• Vanderbilt University Nashville

We're looking for people to lead on these projects and facilitate the direction of the learning working group.

The Learning Circle currently meets monthly on a Wednesday evening at 8pm for an hour on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely

You should be an experienced teacher, educational consultant, forest school leader, training and development specialist, learning designer, facilitator or any other kind of role creating learning projects, programmes and experiences. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role. 

Your support will help young people and learners improve their environmental knowledge of design and research as well as contributing to our community-owned park. This will in turn provide a sense of stewardship over the land once the park is created and student's ideas have been built into the park. Creating learning projects with educational institutions will also help our charity with the strategy to buy the land through showing the value of our environmental education programme before we create the park. 

You will have a significant impact on the creation of a new biodiverse community-owned park with free access natural swimming ponds. By volunteering in this role, you will help shape the future of East London Waterworks Park as a community-led environmental learning space. This will also help our charity with the strategy to buy the land through showing the value of our environmental education programme before we create the park. If you’re interested in joining us, we’d love to hear from you!

St Christopher’s Trading Company is looking for a new non-executive director (NED) to join its Board. Someone committed and enthusiastic, who will further strengthen our Trading Company and help us achieve the next phase of our planned development.

St Christopher’s Trading Company’s objective is to maximize profit from commercial activities, which is then used to fund charitable work carried out by St Christopher’s Hospice. The commercial activities include the operation of 23 St Christopher’s shops across South-East London, with ambitions to explore other non-charitable income generation opportunities.

Founded in 1967 by Dame Cicely Saunders, St Christopher’s Hospice is the driving force behind the modern hospice movement. It not only provides care and support for almost 7000 people a year across the London boroughs of Lewisham, Southwark, Lambeth, Croydon and Bromley, but also has a national and international reputation as a centre for learning and research in end-of-life care.

About you:

We are specifically seeking someone with professional knowledge, experience and skills in one or more of the following areas:

· Senior commercial or charity retail

· Innovation and entrepreneurship

· Relevant experience in retail or commercial environments at a strategic level.

About the role:

The non-executive director will be a company director of St Christopher’s (Trading) Ltd, and along with other members of the Trading Board, will be responsible for the good governance, strategic direction and financial oversight of the Trading Company as well as being legally responsible for the running of the company and making sure information is sent to Companies House on time.

Responsibilities

As a non-executive director, you will be expected to:

● Bring an independent perspective to the Trading Board

● Review papers, attend meetings, contribute to debates providing constructive challenge when appropriate, complete actions and offer support to develop proposals on strategy

● Scrutinise the performance and progress of agreed goals and objectives and monitor the reporting of performance

● Ensure the integrity of financial information and that financial controls and systems of risk management are robust and defensible;

● Devote time to developing and refreshing your knowledge and skills and be aware of the work of St Christopher’s Hospice

● Uphold the highest standards of integrity, openness, diplomacy, tact and inclusiveness.

● Maintain strict confidentiality regarding sensitive information and the business of the Committee 

● Exercise independent judgment, particularly avoiding any personal conflict of interest and ensuring that all relevant business, professional, and other interests are declared

● Understand and respect the relative roles and views of other St Christopher’s Trading Directors, Non-Executive Directors, the Trading Senior Leadership Team and the Executive

● Comply with the Trustee, Co-Opted Sub Committee member & Non Executive Director Code of Conduct expectations

Time commitment

· Attend a minimum of four meetings per year and meeting preparation time. Meetings are usually held in person at our Sydenham site during office hours.

· An annual Trading Board Awayday

· Undertake St Christopher’s induction and mandatory training requirements

· There is an expectation that Non-Executive Director’s will visit some of our shops each year

· Non-Executive Directors have an annual review meeting with the Chair of St Christopher’s Trading

Social Media Volunteer (South London)

This is an excellent volunteering opportunity for somebody who wants to enhance and develop their digital and social media skills whilst helping animals in need.

Overview of opportunity

As a volunteer Social Media Volunteer, you would play a massive part in ensuring that our branches activities are promoted online whilst creating a positive public profile on social media. You would play a significant role in gaining more awareness and support for animal welfare and helping us come to the aid of more animals in need.

About the RSPCA

Founded in 1824 we have been saving animals for almost 200 years and are proud to be the oldest welfare charity around. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.

Through our numerous campaigns, we seek to raise standards of care, and awareness of issues, affecting animals today. We rely heavily on our volunteers who play a significant role in enabling us to carry out this important animal welfare work every day!

The RSPCA South London Branch

The South London Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by volunteers who have the support of the National Society of RSPCA.

Volunteer Social Media Coordinator responsibilities

• Researching potential influencers, community groups, and online accounts that align with the branch’s mission and values.
• Identifying opportunities for collaboration or content sharing to strengthen the branch’s online presence and support base.
• Monitoring social media trends and gathering examples of engaging content that could highlight the branch in a positive light.
• Tracking audience feedback and online conversations to provide insights that help shape the branch’s outreach strategy.
• Potential to maintain the branch’s Instagram / other social media platforms and respond appropriately to online comments and feedback

What we are looking for in a volunteer Social Media Coordinator

• Experience of using social media and awareness of its potential as well as its dangers.
• Excellent written communication skills.
• An interest in animal welfare.
• Reliability and can offer an ongoing commitment

What we can offer you as a volunteer Social Media Coordinator

• You will be making a massive difference to the welfare of the animals in your local area and attracting more support.
• Join a community which will enable you to meet new people and make new friends.
• Learning new skills through our comprehensive induction and training programme.
• Enhance your CV by adding your volunteering experience and newly acquired skills.

How to Apply:

If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!

We hope you are interested in volunteering for the South London Branch.

Join us in making a real difference to the lives of animals in need.

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.

Become a Fundraising Volunteer!

Cats Protection is the UK’s leading feline welfare charity, and our vision is a world where every cat is treated with kindness and an understanding of its needs. 

Cats are at the centre of everything we do, and our objectives are homing, neutering and educating people about cats and their care.

We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, employees and supporters.

A bit about this role... 

Please note - Due to the nature of fundraising roles, our volunteers must be over the age of 18. 

As a charity we can help thousands of cats each year thanks to the generous donations from our supporters. Raising funds is a key role in our charity, helping to raise the vital funds needed to help more cats and kittens in need.

As a fundraising volunteer, we will support you every step of the way to ensure your time at Cats Protection is a positive and rewarding one. Whatever time you can give really does make a big difference We have lots of exciting activities to choose from for example attending a fundraising event, fundraising online, promoting fundraising activities on social media, handling administrative tasks, or contributing to the development of new fundraising ideas. Whatever your skill set, this role could be perfect for you! 

What can I expect to be doing? 

As a flexible role, you have the choice to be involved in the following: 

• Face-to-face fundraising – organising or helping with our fundraising events, attending supermarket collections or local markets. 

• Distributing collection tins – popping collection tins into local shops and pubs and collecting them when they’re full. 

• Bringing new ideas! - We always love to come up with new ideas to raise funds for cats and we’d love to help bring yours to life. 

• Engaging with your local branches and Fundraising Hub and feeling like an integral part of the team! 

What are the benefits to you and the cats? 

You will have the opportunity to develop your knowledge though Cats Protection’s learn online system, providing you with the skills to thrive as a fundraiser.  You’ll also have the chance to meet new people and be part of a dedicated team of volunteers.
Money raised by our volunteers enables us to put cats first. Cats are at the centre of all we do. We care for them, ensure their welfare, and help others to understand and better support them. 

We're looking for someone with: 

• Sympathy to cats and our values 

• Happy to be part of a team of dedicated volunteers and employees. 

• Flexible and adaptable to different events/activities 

• Open to new ideas and ways of fundraising 

How much time is expected of me? 

Our Fundraising Volunteer roles are very flexible, often certain times of the year are busier than others. You can choose your level of involvement to suit your schedule!

Support, guidance and keeping you safe 

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us. 

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we encounter as part of our activities.

Thank you for your support and sharing in this commitment and for everything you will do during your time with Cats Protection! 

Shop Volunteering Opportunities

Faversham

Our shops are at the heart of local communities raising vital funds for our fight against homelessness and bad housing - and they’re powered by our volunteers!

Suggested Involvement: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied.

Availability: The shop is open Monday - Saturday 09:00-17:00 and Sunday 10:00-17:00. 

Location: Shop in Faversham, ME13 7AL

Supervised by: Community Shop Manager/Assistant Manager

Why volunteer with Shelter? 

Home is a human right. It's our foundation and it's where we thrive. Yet, every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams ensure fighting the housing emergency never felt so fun. 

What can I do?

After you’ve filled in an application, we will invite you for an informal chat to find the right role for you. Some roles involve a basic criminal record check being completed during recruitment. Having a criminal record does not mean that you cannot volunteer with us, but it may impact the ways you can get involved.

• Volunteering in the shop

Our retail volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

- You will not undergo a criminal record check for this role  

• Volunteering in a leadership role

Our volunteer supervisors help with overseeing the running of our shop and creating a fantastic environment for our customers. You may be involved with coordinating and supporting other volunteers, operating computer systems, and being a key point of contact for the shop.

Skills and Experiences Required:

We welcome applications from people with a wide range of skills and experiences. You don’t need to have volunteered or worked in a shop before as full training will be provided. What’s important to us is that you are a team player, open to learning and willing to follow Shelter’s policies and can be an excellent ambassador for Shelter. We particularly welcome applications from people with lived experience of bad housing or homelessness.

Induction, Learning and Development:

To enable you to take part in this opportunity Shelter will:

• Welcome you with a Volunteer Handbook
• Provide training, induction, and ongoing support from your Shop Manager to help you feel confident in your role
• Refund any out-of-pocket expenses in line with Shelter’s volunteer expenses policy

Benefits of volunteering with Shelter…

• Supporting Shelter in our fight against bad housing and homelessness
• Gain valuable experience in a retail environment
• Getting involved in your local community and being part of a great team
• Build your confidence and develop transferable skills

We aim to respond to all applications within 14 days

If you would like to find out more about the volunteering opportunity before applying, why not pop into the shop, or contact the shop manager.

Role Overview

Organisation: EmbraceAbility

Role Title: Chair of Trustees

Location: Remote with occasional meetings (UK-based preferred)

Hours: Approximately 4–6 hours per month

Expiry Date: 31 March

About EmbraceAbility

EmbraceAbility supports disabled children and their families through inclusive programmes, safeguarding guidance and community-led care. We work to strengthen wellbeing, promote dignity and ensure that every child has access to safe, nurturing and empowering support. Our approach centres the voices of families, builds long-term resilience and encourages inclusive, sustainable change.

We are a disability-led, community-rooted organisation working in Cambodia and Malawi. Our mission is to empower people with disabilities to build a world where they are included, resourced, and recognised with dignity, agency and justice.

Role Purpose

The Chair of Trustees provides leadership and direction to the Board of Trustees, ensuring that the Board fulfils its responsibilities for the governance and strategic oversight of the organisation. The Chair works closely with the Director to support strong decision-making, accountability and long-term sustainability.

Key Responsibilities

• Lead the Board of Trustees to ensure effective governance and alignment with EmbraceAbility's mission.
• Support the Director by providing guidance, oversight and strategic leadership.
• Ensure the Board fulfils its legal, financial and safeguarding responsibilities.
• Facilitate productive Board meetings, including agenda-setting and follow-up actions.
• Champion inclusive, disability-led approaches and ensure lived experience informs governance decisions.
• Represent EmbraceAbility externally where appropriate.

What You Will Help Us Achieve

• Stronger governance structures rooted in justice and inclusion
• Improved strategic decision-making and long-term sustainability.
• Greater visibility and advocacy for disability rights within our programmes.
• Support for our work in Cambodia and Malawi to grow responsibly and ethically.

Benefits to the Volunteer

• Opportunity to drive meaningful, rights-based change in disability inclusion.
• Experience in governance, leadership and international development.
• Working alongside a passionate, disability-led team.
• Flexible, remote role that fits around other commitments.

Support and Training

You will receive support from the Director and the Board, including safeguarding training, organisational induction, and ongoing guidance relevant to governance and disability-inclusive practice.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

This Role Holds the Line Where Community Meets Trauma

Tell My Truth and Shame the Devil C.I.C. is building survivor-centred, community-owned digital spaces where truth-telling, learning, and healing take place. These spaces are powerful — and without strong moderation, they can also become unsafe. The Community Moderation & Safety Lead exists to ensure that our online and digital communities remain safe, boundaried, respectful, and trauma-informed, without becoming policed, silencing, or extractive.

This is not a passive moderation role. It is a systems and safety leadership role.

Purpose of the Role

This role is responsible for:

• Protecting members from harm.
• Preventing retraumatisation.
• Upholding community standards.
• Supporting moderators and volunteers.
• Ensuring safeguarding procedures are followed in real time

The role-holder ensures that the community does not drift into chaos, harm, or uncontained disclosure.

About the role:

To protect members from harm, prevent retraumatisation, and ensure safeguarding procedures are followed in real time.To uphold community standards and support moderators and volunteers to prevent harm, chaos, or uncontained disclosure.

Experience Qualification and Requirements

Essential experience

• Experience in community moderation or community management, online or offline, with responsibility for maintaining healthy and safe spaces.
• Experience working in safeguarding, pastoral care, support, or risk-aware roles, where sensitive conversations and boundaries matter.
• Experience in trauma-informed or survivor-led contexts, or demonstrated ability to communicate safely and respectfully around sensitive topics.
• Experience responding to harmful behaviour, conflict, harassment, or boundary violations, including knowing when to escalate.
• Experience maintaining clear records/logs (incident notes, actions taken, outcomes) with professionalism and attention to confidentiality.

Essential skills

• Strong ability to set and uphold boundaries and community standards consistently, without escalating conflict or causing harm.
• Excellent judgement in identifying risk indicators, prioritising urgent concerns, and following escalation pathways precisely.
• Calm, respectful communication style with the ability to handle challenging conversations and emotionally difficult content.
• Strong written skills for incident documentation, summaries for escalation, and clear guidance to moderators and volunteers.
• Ability to lead and support volunteers: coaching, clarifying decisions, improving consistency, and encouraging good practice.
• High attention to detail and commitment to privacy, safeguarding, and data integrity in all moderation activity.
• Confidence working with systems, checklists, and protocols, and improving them based on what is happening in practice.

Desirable (not essential)

• Experience with youth work, social care, mental health services, or safeguarding-led community organisations.
• Experience moderating forums or social platforms, including handling DMs, comment moderation, and reporting/flagging systems.
• Experience collaborating with safeguarding and content approval teams, or contributing to guidelines and policy development.

Training / qualifications

• Formal safeguarding training is desirable but not essential.
• Training and clear CIC-specific protocols will be provided.

Main Responsibilities/ Key Duties

• Design and oversee community moderation systems across platforms, ensuring consistent standards, clear workflows, and survivor-centred safety practices.
• Develop and maintain community guidelines covering acceptable conduct, boundaries, tone-of-voice, confidentiality expectations, and consequences for breaches.
• Create and manage escalation pathways so volunteers can respond quickly to risk, route concerns correctly, and avoid delays or unsafe handling of disclosures.
• Lead and support volunteer moderators and facilitators through onboarding, coaching, decision support, and ensuring consistent moderation decisions across spaces.
• Monitor community spaces for safeguarding concerns, harmful or abusive language/behaviour, boundary violations, and patterns of escalating risk.
• Act as the first escalation point for high-risk conversations and disclosures that may require safeguarding action, ensuring urgent concerns are prioritised.
• Coordinate closely with key safeguarding stakeholders including the Safeguarding Officer, Content Approval & Safeguarding Coordinator, and Membership Director to align decisions and prevent gaps.
• Take appropriate moderation action in line with protocols (e.g., warnings, content removal, access restrictions, referral/escalation), while maintaining a calm and consistent approach.
• Maintain incident logs and moderation records that are accurate, timely, confidential, and suitable for internal review and accountability.
• Review patterns of harm or risk (themes, repeat users, platform weaknesses, vulnerable moments) and recommend improvements to guidelines, systems, volunteer training, and prevention controls.

This role is not suitable if you:

• Avoid conflict or boundary-setting.
• Want purely creative or social engagement.
• Are seeking unstructured peer support roles.
• Are unable to step back emotionally when required.
• Expect immediate paid employment

Important to Be Clear

This is:

• A volunteer role during the build phase.
• A role with real authority and responsibility.
• Not symbolic — decisions made here directly affect safety

Paid roles will be introduced as funding and sustainability allow.

Next Steps

Shortlisted applicants will be invited to:

• A safeguarding and scenario-based discussion.
• A boundaries and escalation conversation.
• If you believe that community without safety becomes harm, and that moderation is an act of care, not control, this role is for you.

A Final Word

Community safety is about people, not control.

If you know that:  Boundaries are a form of care. Consistency prevents harm. Safeguarding is an active responsibility.

Are you passionate about empowering communities with life-saving first aid skills? Join St John Ambulance in our mission to ensure every community and young person is first aid confident. 

Through your enthusiasm and experience working with young people, help us provide a positive experience for our youth in St John Ambulance across Cumbria & Lancashire. 

About the Role Are you passionate about working with children and young people, helping them make a positive impact on themselves and their community? 

Are you committed to supporting student volunteers to deliver meaningful community outcomes? Do you enjoy working as part of a team, helping others grow and develop? 

Would you like to be part of a dynamic and growing team dedicated to empowering young people and volunteers? If so, the County Youth Lead role could be the perfect opportunity for you to make a difference! 

Key Impact and Responsibilities The County Youth Lead is responsible for supporting our youth programme delivery, expanding our youth and student volunteering provision, and delivering opportunities and training for our young people. 

More details are available in the role description attached to this advert. 

Development and support available We are committed to providing ongoing support and development for the right candidate in this volunteer role, offering opportunities to grow and succeed as a leader. 

This role is open to role-sharing. You will be part of a county team, likely also including officer roles to support you, such as for Student Volunteering, Badgers, and Cadets. 

The closing date for this vacancy is the 9th February 2026