Training volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education.
We need people who have a passion for helping others, care about their communities and want to make a difference. Through volunteering as an Emergency Responder, you’ll get a huge sense of satisfaction and pride delivering essential first aid and lifesaving clinical care at community and major events in your areas, including at sporting events, concerts, community festivals.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
Interviews and Welcome Events will occur at various times to suit the interviewees and interviewers at the Newcastle Westgate Road Hub or Newcastle University
Closing date for these opportunities is: 31/12/2026
To apply for this opportunity please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Art Explora is a non-profit arts organisation that aims to share arts and culture with everyone - locally, nationally and internationally - and inspire new encounters between arts and audiences.
Arts at Home supports older people to access arts and culture by encouraging conversation and connection through art. We are looking for volunteers to participate in our "Arts at Home" sessions in residential care homes. In these sessions, you will introduce works of art of your choice and facilitate conversations around the artworks with residents. No prior professional experience is needed; we will provide you with the necessary training.
You will need to be able to travel to Birmingham locations independently (pre agreed local travel expenses paid).
Why you'll love it:
- You will meet new people & alleviate feelings of loneliness through creativity and connection.
- You will be offered spaces on trips to galleries and theatres with our care setting residents as part of our ‘Art Explorers at...’ project.
- You will learn about art, heritage, and history, through your research and other volunteers.
- You will develop communication and public speaking skills
- You will gain experience working with vulnerable adults and build an understanding of how art can support a sense of community and wellbeing.
If you are a confident communicator and passionate about arts, we would love to hear from you!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be the Spark in Someone’s Month
Do you love a good chat, enjoy meeting new people, and want to make a real difference in someone’s life? Come and be part of something special!
We’re looking for friendly, outgoing volunteers to help at our monthly social group meetings. These gatherings are a lifeline for many of our members living with combined sight and hearing loss — offering connection, laughter, and a safe space to make new friends.
What You’ll Be Doing
As a Group Volunteer, you’ll be the welcoming face that makes our members feel at home. Your role might include:
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Greeting members with a warm smile
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Helping with lunch and refreshments
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Spending time chatting and socialising
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Supporting members with mobility or guiding, if needed
Our Wrexham group meets every second Thursday of the month from 10.30am to 12.30pm
Got a Talent? Share It!
Whether you’re a quiz master, a crafty creator, a musical marvel, or have a few magic tricks up your sleeve — we’d love to see what you can bring! Your unique skills could add that extra sparkle to our sessions.
What You’ll Get
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Full training and 1:1 support
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Opportunities to learn and grow in your role
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The joy of knowing you’ve made a real difference
All you need is a friendly, welcoming manner and a willingness to help. We’ll take care of the rest.
We support people who have combined sight and hearing loss which affects their access to information, mobility and communication.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Gift of Friendship Programme Volunteer Befriender
Background
Age UK Croydon has received a generous donation from The Julia Rausing Trust as part of its wider partnership with Age UK, the national charity, to help fund its crucial friendship services that support older people in the local area.
This ‘Gift of Friendship’ from the Trust aims to help older people experiencing loneliness and isolation. Loneliness often stems from factors like bereavement, living alone and declining health. Loss of mobility or senses can leave many older people feeling disconnected, while financial worries can increase existing feelings of isolation. This can have serious consequences, undermining resilience and increasing risk of physical and mental illness.
Volunteers Befrienders are offering support and company to people who may need that extra confidence to attend a local activity in Croydon. You could accompany someone to a local lunch group or activity or even just going with them to a park for a nice walk. They build relationships in the process, which enable meaningful conversations and help to identify support needs and other services and activities that will help maintain their clients’ mental health. A key aim of the role is to support people with achieving their goals to live a happier life, accompany them, and build their confidence back to get out into the community and feel more independent.
Commitment
Minimum of 6 months from start of the GoF Befriending match, includes:
· 30-minute informal interview.
· Willing to undertake an enhanced DBS check.
· 1-hour core induction.
· Mandatory training sessions.
· Up to 1-2 hours a week engagement with your befriendee
· Weekly accurate records of interactions with your befriendee
· Regular check-in calls with Befriending Coordinator
Purpose of Role
Staff will assess the client and you will be given their profile and a support plan. Core tasks will include:
· Weekly companionship contact in person.
· Encouraging and accompanying to visits to other social events and activities in the local area e.g., a walk, GP, an IT class.
· Spotting additional needs and identifying services and activities to address these.
· Submitting a weekly report on the contact to include contact type, signposting and any concerns.
Support Provided
- Full remote training and induction provided.
- We will complete the Disclosure and Barring Service (DBS) application with you.
- Supervision and direct contact with the Befriending
Co-ordinator/Manager.
· Join and participate in peer support groups and meet other volunteers to share experiences and good practice.
Skills and attributes Required
· Good communication with a friendly approachable manner
· Solution focused.
· Comfortable working alone.
· Good record keeping.
· Good listening skills
· Reliable and committed to do at least 1 visit a week for the committed period.
· Applicants must be over the age of 18.
· Basic IT skills may be required depending on client’s needs.
Benefits
· Learn new skills.
· Enhance career prospects.
· Meet people.
· Make a difference.
· Gain confidence
· Travel expenses and hot drinks reimbursed
· Social and celebration events
· Exclusive invites to join and support community projects
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become a Fundraising Volunteer!
Cats Protection is the UK’s leading feline welfare charity, and our vision is a world where every cat is treated with kindness and an understanding of its needs.
Cats are at the centre of everything we do, and our objectives are homing, neutering and educating people about cats and their care.
We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, employees and supporters.
A bit about this role...
Please note - Due to the nature of fundraising roles, our volunteers must be over the age of 18.
As a charity we can help thousands of cats each year thanks to the generous donations from our supporters. Raising funds is a key role in our charity, helping to raise the vital funds needed to help more cats and kittens in need.
As a fundraising volunteer, we will support you every step of the way to ensure your time at Cats Protection is a positive and rewarding one. Whatever time you can give really does make a big difference We have lots of exciting activities to choose from for example attending a fundraising event, fundraising online, promoting fundraising activities on social media, handling administrative tasks, or contributing to the development of new fundraising ideas. Whatever your skill set, this role could be perfect for you!
What can I expect to be doing?
As a flexible role, you have the choice to be involved in the following:
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Face-to-face fundraising – organising or helping with our fundraising events, attending supermarket collections or local markets.
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Distributing collection tins – popping collection tins into local shops and pubs and collecting them when they’re full.
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Bringing new ideas! - We always love to come up with new ideas to raise funds for cats and we’d love to help bring yours to life.
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Engaging with your local branches and Fundraising Hub and feeling like an integral part of the team!
What are the benefits to you and the cats?
You will have the opportunity to develop your knowledge though Cats Protection’s learn online system, providing you with the skills to thrive as a fundraiser. You’ll also have the chance to meet new people and be part of a dedicated team of volunteers.
Money raised by our volunteers enables us to put cats first. Cats are at the centre of all we do. We care for them, ensure their welfare, and help others to understand and better support them.
We're looking for someone with:
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Sympathy to cats and our values
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Happy to be part of a team of dedicated volunteers and employees.
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Flexible and adaptable to different events/activities
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Open to new ideas and ways of fundraising
How much time is expected of me?
Our Fundraising Volunteer roles are very flexible, often certain times of the year are busier than others. You can choose your level of involvement to suit your schedule!
Support, guidance and keeping you safe
At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.
The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we encounter as part of our activities.
Thank you for your support and sharing in this commitment and for everything you will do during your time with Cats Protection!
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Role: Monitoring & Evaluation (M&E) Strategy Design
We are Bees Abroad, working to enable communities to empower themselves through sustainable beekeeping. Together with local beekeeper trainers and organisations we educate, guide, and mentor communities in local best practices in Beekeeping, business creation, and protecting the environment.
We are a majority volunteer organisation, with projects led entirely by volunteers working in partnership with our in-country training teams, while still in close collaboration with the core team and Board of Trustees. Whilst we are a small charity, we drive a lot of impact and have great ambition.
We are looking for a volunteer to help us strengthen how we measure and evaluate our impact so that we can drive better and wider impact still. This individual will be reporting to our CEO and a member of the Board of Trustees.
The goal of the project is to deliver a revised Measurement and Evaluation Strategy and put in place the foundations for a more efficient and consistent MEL process. We expect a commitment of 4 hours per week, with room for more, should the individual wish to do so.
The role will involve:
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Gathering information from our project teams to understand current monitoring and data/information collection practices across the various countries and projects.
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Working with the CEO, a member of the Board of Trustees, and select country leads to design a monitoring and evaluation strategy that provides consistency across projects while allowing flexibility for context-specific approaches.
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This strategy document will also become publicly available to corporate and grant donors.
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Designing and piloting simple, effective monitoring and evaluation processes and tools that can be used both where technology is available and in low-tech settings.
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Supporting any trainings of local teams in the new tools and processes
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Exploring opportunities to use automation and digital tools, including AI, to streamline reporting where possible.
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Bi-weekly meetings with CEO and Trustee
You will ideally have...
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Experience in monitoring, evaluation, and learning (MEL) in community development or similar fields. This includes:
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Designing and implementing frameworks to measure project outcomes and impact.
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Collecting, analysing, and reporting data from community-based projects.
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Developing indicators and tools to track progress and learning.
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Facilitating feedback loops to inform decision-making and improve project delivery.
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Ability to design practical, user-friendly MEL processes and tools that can be adapted and implemented in a variety of settings
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Comfortable working with both digital and offline MEL methods.
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Strong communication skills to collaborate with our international project team, with an ability to adapt language and communication approaches to different personalities and local area contexts
This role offers the opportunity to shape how Bees Abroad demonstrates impact and supports communities through beekeeping, while helping our own teams learn and improve our project delivery.
Please only apply if you have previous experience.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Appropriate Adult's support children and vulnerable adults when they are detained in police custody. With the Southwark & Lambeth Appropriate Adult Service, you will be trained, supervised and supported to be an Appropriate Adult in Southwark & Lambeth police stations. We are there to ensure vulnerable detainees understand their rights, we safeguard their welfare and effective participation as well as ensuring they are treated fairly during this criminal justice process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bright Futures UK is looking for passionate and knowledgeable Key Stage 3 English tutors to provide educational support and a fun, safe learning environment for young people living with serious illnesses.
"The phrase "time flies when you are having fun" comes to mind. It's been a really joy teaching my student." - Volunteer Tutor
What will you be doing?
Run tutoring sessions online to support a young person for one hour per week
Offer subject area knowledge and expertise related to KS3 English
Help to combat social isolation through fun and engaging tutoring sessions.
Adhere to safeguarding policies and report concerns to the BFUK Team
What are we looking for?
- Subject Knowledge: Strong understanding of KS3 English concepts and specifications.
- Teaching Skills: Ability to explain complex ideas in a clear and engaging way.
- Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.
- Reliability: Consistent availability for the agreed-upon time commitment.
- Adherence to safeguarding policies and report concerns to the BFUK Team
What difference will you make?
- Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.
- Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.
- Future Opportunities: Equip students with the knowledge and skills they need to succeed.
What will you gain?
- Enhanced DBS will be provided
- Safeguarding Level One Training
- Skill Development opportunities
- Direct experience working with children and young people
You must be a UK resident and be at least 18 years old.
Location
Remote/Online
Time
1 Hour per Week
Duration: 14 Weeks minimum
As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.ed
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Grant Applications Volunteer
Sheffield General Cemetery Trust (SGCT) is looking for volunteers to join our Funding team. We are a registered charity and limited company run by a volunteer board of Trustees. We raise all our income through a mix of public events, funding from Grants and Trusts and donations. The work of the funding volunteers is vital to the Trust's continued success.
We are looking for volunteers who enjoy the challenge of raising funds from grants and trusts and are keen to be successful in this important area of work. We are looking for volunteers who have experience of making funding applications, perhaps in another field, or earlier in their career and who would welcome the opportunity to support our work.
From time to time we also have opportunities for those looking to develop these skills, perhaps to expand their CV or to support a career change. Please get in touch if you want to discuss possibilities.
We offer:
- The opportunity to support our work and to contribute to the success of the Trust and to the City of Sheffield
- Opportunities to use your existing skills and knowledge and to develop new skills and knowledge
- The opportunity to meet and work with new people in a friendly, committed and supportive team
- Opportunities to lead on funding work and the satisfaction of seeing the work being delivered
- Opportunities to work on small and larger applications to a very wide range of funders. We seek to match volunteers to funding areas they are interested in.
- Regular monthly funding team meetings, usually online
- Being part of the wider volunteer team - e.g. regular newsletter, Christmas party
- Opportunities to learn more about the history of Sheffield General Cemetery
- Gain experience of being part of a local heritage and conservation charity
- The opportunity to take part in SGCT’s varied activities if you wish to do so
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Retail Distribution Centre (RDC) is where donations are stored, sorted, cleaned and distributed to the shops. Our volunteers help with household items ranging from crockery, toys, small electrical items, pictures, as well as clothes, shoes and bags. You will become part of the team that will sort, prepare, and recycle donations for resale.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Martlets, Chestnut Tree House and St Barnabas House have collection tins hosted by a wide variety of businesses across Worthing, Sussex, Brighton and Hove and surrounding areas. Our tins continue to play an important role in raising money and awareness for the hospices so that we can continue to provide specialist care.
These tins need to be collected, replaced, and returned to our fundraising offices or shops on a regular basis. With collections expected to be completed on a 6-8 week cycle.
We are looking for friendly, reliable people to help us with this important fundraising and community liaison role.
You will be the face of the Fundraising team in your locality, representing the hospices when collecting. This is a chance to involve yourself with the community by building a relationship with our collection tin hosts and keeping them up to date with any news from us.
This is the perfect opportunity for anyone looking for a flexible volunteering role to fit around other commitments. We can discuss potential rounds based on where you live and an appropriate distance to travel.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bright Futures UK is looking for passionate and knowledgeable Key Stage 3 Maths tutors to provide educational support and a fun, safe learning environment for young people living with serious illnesses.
"Thanks to the tutoring and exam prep I was able to achieve over 85% on all my exams, which resulted in me getting distinction credits on my course." - A-Level maths student
What will you be doing?
Run tutoring sessions online to support a young person for one hour per week
Offer subject area knowledge and expertise related to
Help to combat social isolation through fun and engaging tutoring sessions.
Adhere to safeguarding policies and report concerns to the BFUK Team
What are we looking for?
- Subject Knowledge: Strong understanding of KS3 Maths concepts and specifications.
- Teaching Skills: Ability to explain complex ideas in a clear and engaging way.
- Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.
- Reliability: Consistent availability for the agreed-upon time commitment.
- Adherence to safeguarding policies and report concerns to the BFUK Team
What difference will you make?
- Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.
- Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.
- Future Opportunities: Equip students with the knowledge and skills they need to succeed.
What will you gain?
- Enhanced DBS will be provided
- Safeguarding Level One Training
- Skill Development opportunities
- Direct experience working with children and young people
You must be a UK resident and be at least 18 years old.
Location
Remote/Online
Time
1 Hour per Week
Duration: 14 Weeks minimum
As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.
Leeds Mind promotes positive mental health and wellbeing, and provides help and support to anyone who needs it in and around Leeds. We offer many services, including: counselling, peer support, social prescribing, employment support, suicide bereavement support, creative wellbeing activities, mental health training and more. The aim of our work is to help people build on their strengths, overcome obstacles, and become more in control of their lives. We have faith and optimism in our clients and so the services we deliver are built around their needs. We support the people of Leeds to discover their own resources to ‘recover’ from periods of poor mental health, and to live life independently with their mental health condition.
Leeds Mind appoints external co-opted members to its relevant committees in order to strengthen the breadth of experience and skills available. It recognises the very valuable contribution that co-opted members make to the success of Leeds Mind and wants co-opted members to feel that the job they do is rewarding and satisfying.
Co-opted members are expected to contribute their professional, specialist, generalist and management skills to Leeds Mind’s committees in a non-executive role.
This role provides strategic insight, challenge, and support to the Quality and Performance Committee, with a specific focus on race equity and broader EDIB issues. The role will help ensure the charity’s services and internal practices are aligned with the NHS Patient and Carer Race Equality Framework (PCREF) and tailored to meet the unique needs of the communities we serve.
As a minimum, co-opted members are expected to prepare for and attend all meetings of the relevant committee. Committee meetings are held quarterly and are up to two hours in duration.
Additionally, it would be beneficial, for the co-opted member to attend Leeds Mind’s Race Equity Steering Group on a bi-monthly basis where possible to enhance understanding of developing strategic and operational work.
Key tasks & responsibilities
• Strategic Oversight & Advice
- Advise on the integration of race equity and EDI principles into the charity’s quality assurance and performance frameworks.
- Support alignment with the PCREF while adapting approaches to reflect the charity’s values, mission, and community needs.
• Service Equity
- Provide scrutiny and guidance on how services are designed, delivered, and evaluated to ensure equitable access, experience, and outcomes for racialised and marginalised communities.
- Champion culturally responsive and trauma-informed care models.
• Workforce Equity
- Advise on HR practices, workforce development, and organisational culture to promote race equity and inclusion.
- Support the charity in developing inclusive recruitment, retention, and progression strategies.
• Data & Impact
- Support the committee in interpreting and using data to monitor disparities, drive improvement, and measure impact.
- Promote the use of lived experience and qualitative insights alongside quantitative metrics.
• Governance & Accountability
- Contribute to the committee’s assurance role by challenging assumptions, identifying risks, and promoting transparency in equity-related performance.
- Ensure the charity remains accountable to the communities it serves, particularly those most affected by mental health inequalities.
- Attend committee meetings, induction, training and other events, as required
- Get to know Leeds Mind through discussion with the Chair, CEO, Trustees, staff, volunteers and service users, reading relevant papers and participating in events
- Comply with all governance policies and procedures
- Represent and act in the best interests of Leeds Mind at all times
The client requests no contact from agencies or media sales.
Spare Tyre Theatre Company are recruiting voluntary non-executive board members with a passion for participatory theatre arts. New trustees will be joining us at an exciting time for the company, as we implement our next 3-5 year strategy; prepare for our 50th anniversary year in 2027; continue our year-round programme of creative participatory workshops; and develop two new touring productions: What Will Happen to the Cat? and Vanishing Point.
Spare Tyre is one of the UK’s leading participatory theatre companies. We are an Arts Council England (ACE) National Portfolio Organisation and are an artist, disability and female led charity. We make inclusive arts and theatre productions, experiences and projects in arts venues and non-traditional arts spaces with people that are under-represented in arts, culture and society’s wider decision making. Built on nearly 50 years’ experience, our work is participatory, collaborative, immersive, taboo-busting and above all responsive to the passions and talents of the people who make it.
We are recruiting 2 – 3 voluntary non-executive board members. We do not require trustees to have specific experience in the arts, and are seeking to increase the experience and diversity of our board, particularly in the areas of:
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Lived experience and/or a professional background working with people in the Care sector and/or people living with dementia and/or long-term health conditions
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Experience of, or a desire to, engage with inclusive working practices
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Participatory arts practitioners
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Environmental responsibility
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Digital and social media
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Marketing and PR
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Understanding of publicly funded arts at a strategic level
Key Accountabilities of a Trustee are to:
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Act as ambassadors, champions and advocates for the organisation
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Approve strategic plans, budgets, annual accounts and policies
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Be willing to contribute your time and share your knowledge
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Provide advice and support for the Executive team
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Sit on committees and panels as required
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Engage in the fundraising strategy and development activities wherever possible
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Attend performances and other events by Spare Tyre and peer companies
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Understand the commitment required to join the Board
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Understand the legal requirements of being a charity Trustee: Gov UK have prepared some 5-minute guides for charity trustees that can be accessed here
Key Characteristics of a Spare Tyre Trustee are to:
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Promote and model Spare Tyre’s culture of inclusion, openness and collaboration
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Monitor and evaluate progress against targets and ACE Investment Principles
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Be passionate about the company’s work
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Be ready to challenge and provoke
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Be excited to promote an inclusive culture
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the role:
Are you passionate about using technology to empower communities and drive social change?
Tell My Truth and Shame the Devil C.I.C. is seeking a dedicated Technical Systems & Platform Liaison to join our founding volunteer team. This role is pivotal in connecting our technical infrastructure with the operational and community-facing needs of the organisation, ensuring our open-source membership platform and systems function seamlessly to support survivors, marginalised communities and emerging leaders.
About the role:
As the Technical Systems & Platform Liaison, you will act as the bridge between the CIC’s technical teams, leadership, and community members. You will ensure that digital systems are effectively implemented, maintained, and optimised to serve our mission. This is a hands-on, multi-faceted role combining strategic coordination, operational oversight, and community engagement, providing you with unique experience in systems management and collaborative leadership.
Experience Qualification and Requirements
Essential Technical Competencies:
- Experience in digital platform management, IT operations, systems administration or similar roles where platform functionality and user support were key responsibilities.
- Ability to monitor system performance, identify issues and implement improvements to ensure reliability, scalability and security.
- Act as a liaison between technical teams and end-users to communicate requirements, issues and solutions effectively.
- Ensure that technical systems and platforms operate efficiently, securely and meet organisational needs.
- Maintain the integrity, reliability and performance of organisational platforms and systems.
- Provide guidance, training and documentation to staff, volunteers and community members to improve platform adoption and utilisation.
- Strong problem-solving and troubleshooting skills, with the ability to diagnose technical issues and propose practical solutions.
- Ability to plan, prioritise and manage multiple tasks, projects and deadlines simultaneously.
- Work closely with developers, IT staff and platform users to ensure system requirements and issues are clearly communicated.
- Degrees, diplomas, or certifications in IT, systems management, computer science or related fields are desirable but not essential.
Desirable / Can Be Developed:
- Experience or interest in working with technical systems, digital platforms or IT support environments.
- Ability to act as a bridge between technical teams and non-technical stakeholders.
- Awareness of system integration, data flow or platform coordination concepts, with willingness to learn.
Qualifications:
- Formal qualifications are not required but desirable.
- Relevant study, training or experience in IT, digital systems, computer science or a related field is valued.
- Willingness to complete required induction, safeguarding or data protection training.
Main Responsibilities/ Key Duties
- Coordinate communication and workflow between technical teams (e.g., platform engineers, digital design specialists) and leadership or membership teams.
- Act as a liaison to ensure both technical and non-technical teams understand project goals, priorities and deliverables.
- Work with leadership, staff and membership teams to identify platform needs or improvements.
- Ensure implementation aligns with CIC’s objectives, standards and strategic priorities.
- Monitor system performance, user experience and platform functionality.
- Track platform usage, functionality and user feedback to identify potential issues or areas for improvement.
- Ensure system operations comply with data protection, safeguarding and security policies.
- Provide hands-on guidance on using digital platforms, tools and systems effectively.
- Maintain clear and up-to-date records of technical processes, configuration settings, workflows and platform updates.
- Implement safeguards to protect vulnerable users and sensitive organisational information.
- Provide guidance to staff and volunteers on safe data handling, secure system use and adherence to organisational policies.
- Collaborate with leadership, technical teams and stakeholders to define long-term goals and priorities for digital platforms and systems.
- Ensure that proposed developments align with organisational strategy, community needs and compliance requirements.
- Provide advice and practical support to users to minimise downtime and optimise platform use.
What This Role Offers You:
- Leadership experience in managing and coordinating complex digital systems within a mission-driven organisation.
- Personal growth through hands-on problem-solving, strategic thinking and collaborative team leadership.
- The opportunity to contribute directly to building systems that empower survivors and marginalised communities.
- The satisfaction of shaping the infrastructure and processes of a pioneering, values-led CIC.
What This Role Is Not For:
- Individuals seeking traditional corporate hierarchy, purely financial reward or rigid structures.
- Those unwilling to work within a collaborative, anti-capitalist and community-driven environment.
- People expecting pre-built systems or hands-off technical roles—this position requires active.
Next Steps
Shortlisted applicants will be invited to
- A values-led conversation.
- If you are ready to use your technical coordination skills to make a real-world impact and support the creation of innovative community systems, we want to hear from you.
- Apply now and be part of building a platform that transforms truth into action.
A Final Word
Technology is a tool to empower people. Bridge the gap between technology and people
If you know that: Keeps people connected.
The client requests no contact from agencies or media sales.