Visitor operations manager volunteer roles

We keep local history alive by managing a community centre that houses an internationally important quilt collection. Through exhibitions, workshops, talks and outreach, we promote patchwork, quilting and care for our collection of antique and heritage quilts.

Each year we welcome thousands of visitors through our doors, to explore and learn about our collection and be inspired! Our Trustees steer and guide The Quilt Asssociation, keeping us growing and sustainable. Working collectively as a Board, Trustees ensure the organisation fulfils its charitable aims, complies with legal and regulatory requirements, and continues to develop as a nationally significant centre for quilting and textile heritage and arts.

Position: Trustee

Responsible to: Chair of Trustees

Location: We are based in Llanidloes, Mid Wales, but you don't have to be. We are open to remote and hybrid volunteering, however we do ask that you be within a reasonable distance to attend our key dates and exhibitions.

Hours: Approx 6 hours per month to include the Trustee Board meeting, any preparation work and subgroups.

Expenses: This role is voluntary, reasonable expenses will be reimbursed in accordance with our Expenses policy.

Key responsibilities

As a trustee, you will contribute to the overall development and oversight of organisational strategy. You will be responsible for ensuring the organisation operates in line with its charitable objectives and governing documents, including risk management and compliance with relevant regulations. You'll safeguard the long-term sustainability of the organisation, including financial stability and act as an ambassador for the organisation. As a trustee, you'll also have the opportunity to be involved in the care, conservation, and accessibility of the quilt collection.

We are looking to build on the skills of our current board and are seeking trustees who can take a lead role in one of the following areas:

• Human Resources - Advising on people management, policies, volunteer engagement, and organisational culture

• IT / Digital - Supporting digital infrastructure, data management, systems, and opportunities for digital engagement

• Textile Conservation - Providing expertise in the care, preservation, and documentation of heritage textiles

• Marketing and Communications - Supporting audience development, promotion of exhibitions and events, and strengthening the organisation’s profile

• Property / Facilities Management - Advising on the maintenance, development, and effective use of Minerva Arts Centre

• Arts, Culture and Heritage Sector Experience - Bringing insight, networks and strategic understanding of the wider cultural landscape

We are looking for people with a willingness to devote the necessary time and effort. 

• Ability to think strategically and make sound judgements

• Have good communication and interpersonal skills

• Ability to work collaboratively as part of a board

• IHave integrity and a clear understanding of (or willingness to learn) trustee responsibilities

We keep local history alive by managing a community centre that houses an internationally important quilt collection. Through exhibitions, workshops, talks and outreach, we promote patchwork, quilting and care for our collection of antique and heritage quilts.

Each year we welcome thousands of visitors through our doors, to explore and learn about our collection and be inspired! The Trustee Treasurer plays a key role in supporting the effective financial governance and sustainability of The Quilt Association. Working closely with the Chair, Secretary, fellow trustees, and any staff responsible for day-to-day finance administration, the Treasurer helps ensure that the organisation manages its finances responsibly, complies with legal and regulatory requirements, and maintains sound financial oversight.

This role is central to helping the Board make informed decisions, safeguard the charity’s resources, and ensure the long-term financial health of the organisation.

Position: Trustee Treasurer

Responsible to: Chair of Trustees

Location: We are based in Llanidloes, Mid Wales, but you don't have to be. We are open to remote and hybrid volunteering, however we do ask that you be within a reasonable distance to attend our key dates and exhibitions.

Hours: Approx 6 hours per month to include the Trustee Board meeting, any preparation work and subgroups.

Expenses: This role is voluntary, reasonable expenses will be reimbursed in accordance with our Expenses policy.

Key responsibilities

As a trustee, you will contribute to the overall development and oversight of organisational strategy. You will be responsible for ensuring the organisation operates in line with its charitable objectives and governing documents, including risk management and compliance with relevant regulations. You'll safeguard the long-term sustainability of the organisation, including financial stability and act as an ambassador for the organisation. As a trustee, you'll also have the opportunity to be involved in the care, conservation, and accessibility of the quilt collection. 

As Treasurer, you will:

• Support the Board in overseeing the financial affairs of the organisation and ensuring that effective financial controls and procedures are in place

• Help ensure that QA operates in line with its governing documents, charity law, company law, and financial regulations

• Work with the Chair, Secretary, and any relevant staff to prepare and present clear financial information to the Board

• Monitor income, expenditure, cash flow, and reserves, helping trustees understand the organisation’s financial position

• Support the preparation and approval of annual budgets and financial forecasts

• Ensure that appropriate accounting records are maintained and that financial reporting is accurate and timely

• Support the preparation and submission of annual accounts, returns, and reports to Companies House and the Charity Commission

• Liaise with independent examiners or auditors where required

• Ensure that appropriate financial policies, controls, and risk management processes are in place

• Contribute to strategic planning and decision-making, particularly in relation to financial sustainability and fundraising opportunities

• Act as a point of contact for trustees regarding financial governance and procedures

• Support trustee induction by ensuring new trustees understand the organisation’s financial responsibilities and position

Person Specification

We are looking for individuals who are committed to the aims of The Quilt Association and who can contribute to the effective governance and financial sustainability of the organisation.

Essential Qualities and Experience

We are looking for people with a willingness to devote the necessary time and effort. 

• Confidence working with financial information and budgets

• Ability to think strategically and make sound judgements

• Good communication and interpersonal skills

• Ability to work collaboratively as part of a board

• A clear understanding of, or willingness to learn about, trustee responsibilities

• An organised and methodical approach to financial oversight and record keeping

• Integrity, accountability, and attention to detail

Desirable Experience

• Experience in finance, bookkeeping, accounting, budgeting, or financial management

• Experience of charity finance, governance, or compliance requirements

• Understanding of financial reporting requirements for charities and companies limited by guarantee

Previous trustee experience is not essential—we will provide induction and support.

Due to the nature of this role, appointment will be subject to a Standard DBS