Volunteer volunteer volunteer roles
Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.
Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.
About the role:
As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring.
Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world.
We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.
No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops.
Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.
Key responsibilities: Shop volunteer
You’ll spend time doing a range of activities, including:
- Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
- Receiving donated items from the public, thanking them for their support.
- Sorting, steaming and preparing donations for sale.
- Helping to display stock in eye-catching and exciting ways.
- Keeping the shop floor clean, safe and tidy.
- Talking to customers about Sense and the work we do.
Key responsibilities: Till volunteer
Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:
- Serve customers on the till in a warm and friendly way.
- Put sales through the till, packing them and thanking the customer for shopping with us.
- Talk to customers about Gift Aid and other fundraising initiatives.
If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.
Key responsibilities: Key volunteer
Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:
- Helping supervise the shop and other volunteers.
- Supporting the shop manager to make sure customers have a great experience.
- Opening and closing the shop when needed.
- Cashing up at the end of the day.
If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.
Skills and qualities:
This role would suit you if you’re:
- Passionate about Sense’s work to support disabled people with complex needs.
- Calm, kind and have a friendly personality.
- A team player who enjoys working with others.
- Enthusiastic, motivated and someone with a positive attitude.
- Respectful of others.
What we offer you:
As one of our volunteers, you’ll get:
- Full training with ongoing support and guidance from your team.
- A chance to meet new people.
- A great way to develop new skills and share your existing skills.
- The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
- A reference to support future applications for paid or voluntary roles.
- Support from our Mental Health First Aiders, should you need it.
Our values:
Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:
- We include
- We collaborate
- We find a way
- We challenge
- We celebrate
We believe that every disabled person should have the opportunity to connect with others and be included in the world.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.
Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.
About the role:
As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring.
Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world.
We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.
No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops.
Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.
Key responsibilities: Shop volunteer
You’ll spend time doing a range of activities, including:
- Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
- Receiving donated items from the public, thanking them for their support.
- Sorting, steaming and preparing donations for sale.
- Helping to display stock in eye-catching and exciting ways.
- Keeping the shop floor clean, safe and tidy.
- Talking to customers about Sense and the work we do.
Key responsibilities: Till volunteer
Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:
- Serve customers on the till in a warm and friendly way.
- Put sales through the till, packing them and thanking the customer for shopping with us.
- Talk to customers about Gift Aid and other fundraising initiatives.
If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.
Key responsibilities: Key volunteer
Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:
- Helping supervise the shop and other volunteers.
- Supporting the shop manager to make sure customers have a great experience.
- Opening and closing the shop when needed.
- Cashing up at the end of the day.
If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.
Skills and qualities:
This role would suit you if you’re:
- Passionate about Sense’s work to support disabled people with complex needs.
- Calm, kind and have a friendly personality.
- A team player who enjoys working with others.
- Enthusiastic, motivated and someone with a positive attitude.
- Respectful of others.
What we offer you:
As one of our volunteers, you’ll get:
- Full training with ongoing support and guidance from your team.
- A chance to meet new people.
- A great way to develop new skills and share your existing skills.
- The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
- A reference to support future applications for paid or voluntary roles.
- Support from our Mental Health First Aiders, should you need it.
Our values:
Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:
- We include
- We collaborate
- We find a way
- We challenge
- We celebrate
We believe that every disabled person should have the opportunity to connect with others and be included in the world.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Engagement Volunteer
Why we want you
As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
· Organising and attending awareness and fundraising events within the community
· Identifying new fundraising and awareness opportunities
· Helping at events
· Delivering presentations to community groups, schools, etc through
· SSAFA’s speaker programme
· Event administration
· Social media marketing
The skills you need
· Friendly and approachable
· Happy to help
· Basic IT skills would be an advantage
What's in it for you
· Use your skills, knowledge, and life experience to benefit others
· Support in your role from the team at SSAFA
· Develop your experience and skills which you can highlight on your CV and in job interviews
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
Sooty, the nation’s much-loved bear and a true national treasure, has featured on RNIB’s collection boxes for over 50 years. Thanks to generous public support, these iconic boxes have raised more than £13 million in donations.
We’re looking for friendly, reliable volunteers to join our network of Sooty Box collectors. In this flexible role, you’ll help place new boxes and collect and bank donations from Sooty Boxes in local shops, cafés and other businesses in your area. Whether you volunteer on your own, with a friend or as part of a group, you’ll be making a real difference in your community.
You can give as much or as little time as you like and fit the role around your other commitments.
Please note: Volunteers are expected to use their own transport and ideally should have access to a car. Mileage or public transport costs will be reimbursed.
How often will I be needed?
- 1 Hours per Week
Key requirements
- Requires 2 references
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overseas Support Volunteer
Hospices of Hope is the only UK charity dedicated to the development of hospice care services throughout South and East Europe. We are dedicated to improving the lives of terminally ill patients in Romania and surrounding countries by supporting local hospice partners. We believe that everyone deserves the best possible care at the end of their life. However, in developing countries like Romania, many patients still die in pain without being offered any physical, spiritual, or emotional comfort.
We are looking for some enthusiastic volunteers with a variety of skills and interests to join us on our Summer Trips to Romania in 2026, which provide a much-needed break for children. There are two different groups of children that enjoy the trips. Some are affected by rare or life-limiting illnesses, others have experienced trauma through the death of a close relative. The other group of children who attend are relatives of patients in our care.
The children who benefit from our trips are often completely neglected by health care and social service systems. Our Summer Trips are an opportunity for them to relax, have fun, share stories, and find comfort in each other.
The trip includes airfares from London, transfers to and from the airport in Romania, your disclosure and barring service check, training, and accommodation. If you opt for the first trip, only breakfast and lunch are provided on the days you are at the hospice. You will need to pay for evening and weekend meals. If you opt for the second trip, whilst at the camp, all meals are provided. Again, you will need to pay for weekend meals.
The hours you attend will differ depending on which trip you attend; however, your role as a volunteer will involve you engaging with the children doing enjoyable activities, crafts, games, and much more. It is a chance for them to enjoy being children and just have some fun.
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join us at Shaw Trust as a Volunteer Retail Assistant and help us raise vital funds to support communities across the UK. As a not-for-profit charity, all our proceeds go to helping people around the UK.
Whether you prefer to volunteer behind the scenes or to engage with customers, there’s plenty for you to get involved with.
We believe that everyone has something to offer, even if you have no retail experience. We’ll give you all the training and support you need to make you feel comfortable and confident here.
Key Tasks
Every day is different in our shop – that’s part of the fun!
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Sorting donations, including steaming and pricing them
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Serving customers at the till and helping donors/supporters
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Create stylish window displays
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Keeping the shop fully stocked and tidy
What’s in it for you
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Improve your skills and boost your CV
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Grow your confidence and meet new people
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Receive some lunch and travel expenses
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Flexibility around your health, education, family, work or other commitments
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You’ll be staying social and active
What we’re asking for
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We typically ask for around 4 hours a week but we can be flexible
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That you’re helpful and happy to be part of a team
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Volunteers in our shop must be aged 14 or older
Volunteering is a great way to make a real difference and build your skills. If you have any questions, just ask!
Tempted? Click Apply now and we'll get back to you soon!
Join Shaw Trust
Shaw Trust is a national charity which helps people to achieve their potential, find meaningful employment, and boost their wellbeing.
From Glasgow to Glastonbury, our 32 shops raise over £1,000,000 annually to help us support 300,000 people.
We know everyone has something to offer. With over 350 volunteers in our shops, you can be part of a committed and caring team, giving time to improve communities across the UK.
Shaw Trust Registered Charity No. England & Wales: 287785. Scotland: SC039856.
Shaw Trust is a leading employment charity. Each year we support hundreds of thousands of people to achieve their full potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Responsibilities:
Develop and manage crowdfunding campaigns for health-related initiatives.
Create clear and persuasive campaign narratives.
Assist in selecting appropriate crowdfunding platforms.
Monitor campaign performance and recommend improvements.
Requirements:
Experience or interest in crowdfunding, digital fundraising, or nonprofit marketing.
Strong storytelling and communication skills.
Familiarity with social media fundraising strategies is an advantage.
Commitment to ethical and transparent fundraising practices.
Benefits:
Recognized volunteer experience with an international nonprofit organization.
Opportunity to build a professional portfolio.
Letter of recommendation for committed volunteers.
Collaboration with a multidisciplinary global team.
Direct contribution to impactful healthcare initiatives.
Our mission is to deliver affordable, quality healthcare to underserved communities via telemedicine, hospital links & humanitarian aid.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking volunteer counsellors and therapists (Qualified) to provide one to one counselling / therapy to adults affected by cancer or a life-threatening condition as part of the We Hear You team.
You’ll offer a minimum of two weekly counselling sessions and one weekly telephone assessment.
The skills you will need:
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A diploma / degree in counselling or psychotherapy.
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Good understanding of issues arising for people affected by cancer and other life-threatening conditions.
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Ability to maintain confidentiality and to deal with situations which could be upsetting or challenging.
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Good understanding of humanistic and integrative approaches to counselling are preferable.
Our mission is to provide therapeutic support for children, families, and individuals affected by cancer and life-threatening conditions.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
WHO WE ARE
Westmill Sustainable Energy Trust (WeSET) is a registered charity established by members of the Westmill Wind Farm and Solar Co-operatives. WeSET promotes sustainable energy deployment and education, primarily within a 25-mile radius of the Westmill Wind Farm and Solar Park, near the village of Watchfield, between Swindon and Oxford.
The Wind Farm at Westmill has been operating for nearly twenty years now, with five turbines that produce enough electricity to power about 2,800 homes. The Solar Park sits beside the turbines and produces electricity for about 1,600 homes.
Both projects are community-owned. In fact, the solar park was the first community-owned of its kind in the UK, and at its inception it was thought to be the UK’s first and the world’s largest co-operatively run, community-owned solar installation. Country Living has called Westmill one of the "6 most impressive solar farms around the world" to visit.
Westmill is the only place in southern England where people can see wind and solar power in action on the same site.
WHAT WE DO
One of the main ways in which WeSET connects with others is by giving tours of Westmill, where we welcome groups - large and small - consisting of members of the public, plus community groups, primary school classes and university students. Additionally, on occasion, we also welcome planners, civil servants, councillors and others involved in making decisions about renewable energy.
THE OPPORTUNITY
We are looking for enthusiastic individuals to join our team of volunteers at WeSET to help guide people around the Westmill site. If you are passionate about sustainable energy and a low-carbon future, and are eager to share your interest with others, then we'd love to hear from you.
As a WeSET volunteer tour guide you will interact with our visitors, telling the story of how the Westmill Wind Farm & Solar Park was created, describing how our turbines were installed and how they operate, and detailing the installation and energy generation of over twenty-thousand solar panels. You would be trained and guided on the tour content and its delivery.
On some occasions, you will be working alone in welcoming and leading groups at Westmill, and on other occasions you may be working alongside other guides.
You may also prefer to work as 'guide support' which is another volunteering role available that provides practical help to our guides during the tours.
Our team of volunteers is a small but friendly group of individuals who enjoy an engaging experience, not only through tours, but also through some internal social events that WeSET arranges.
WHO WE ARE LOOKING FOR
If you already have knowledge of renewables then this would be useful. But it is by no means essential as we can introduce you! Either way, we would run you through some training and shadowing sessions to bring you up to speed.
Experience of work in a public-facing role would also be useful, but is not crucial as you will be guided on the rudiments by our existing guides, with continuing, ongoing support from WeSET's Visits Coordinator.
It's important to say that this opportunity may only suitable for people who live in north-east Wiltshire, south-east Gloucestershire, north-east Wiltshire and north-west Berkshire, as we are looking for people who can easily and quickly travel to the Westmill site. We can offer reimbursement for any travel expenses, usually within a 15-mile radius of Westmill, and this can be discussed in advance of any volunteering.
If you have a happy, friendly demeanour, with a genuine passion for sustainability, then this could be a great opportunity to share that passion and meet other like-minded people at the same time!
If you would like to help lead visitors around Westmill, while helping to promote clean green energy, then please contact us, detailing a little about you, where you are based, your background and any relevant experience.
The client requests no contact from agencies or media sales.
Support the work of St John Ambulance in your community by volunteering as a Community Volunteer, an exciting new role which is designed to revamp how volunteering looks in the modern world; flexible, innovative and is open for all.
We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient. Community Volunteers can choose from a wide selection of activities – including fundraising, talks and demonstrations, supporting at events, volunteer welfare, social media and administration support.
Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.
Give as much (or little) time as you can afford. With this new role, you simply volunteer when it works for you. That means you can give as much time as you like or as little as 24 hours across a whole year, whenever it suits you. It’s perfect for busy lives, changing schedules, or for anyone seeking a low-commitment involvement.
The Community Volunteer provides an easy way to stay connected and contribute meaningfully to your local community. Here are some examples of what you could do:
- Community fundraising
- Talks and demonstrations
- Support at events
- Volunteer welfare
- Community Roadshows
- Supporting national campaigns
- Counting and banking money
- Booking events
- Supporting Networks
- Administration support
- Writing thank you and community letters
- Media and social media
- Community news and Network newsletters
Through volunteering as a Community Volunteer, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
Once we have completed your selection and screening for this role, we will provide you with an induction, as well as invite you to any necessary training sessions. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
We’re looking for Community Volunteers to help strengthen our local Network through fundraising and community engagement. This role is all about connection—supporting local events, building relationships, and helping raise vital funds that enable our volunteers and young people to thrive. By giving a little time, you’ll make a big difference: boosting visibility, supporting lifesaving work, and helping our Network grow stronger in the heart of the community. It’s flexible, rewarding, and a brilliant way to support a cause that truly matters. Get involved. Support locally. Make an impact.
Interviews & Inductions to be arranged based on candidates availability and intake.
All training provided by SJA.
Closing date for these opportunities is: 31/12/2026
To apply for this opportunity please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you fluent in French and would like to teach others? We are looking for an enthusiastic volunteer to facilitate a group and support others to improve their conversational and written French. You will be making a difference to those who would like to learn!
What you will be doing
- To facilitate an group help people to learn French
- Engage in conversation, allowing individuals to feel supported and comfortable to practice their French
- Prepare session plans for beginners
- Encourage those attending to get involved in discussions
The skills you need
- Fluent in French . Desirable to hold a qualification
- Good communication skills
- Ability to provide a supportive and inclusive atmosphere
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Gatwick Aviation Museum is seeking enthusiastic and flexible Volunteers to join their coffee shop team on a regular basis, either Friday, Saturday or Sunday each week. Job share would be considered.
Location: Gatwick Aviation Museum, Charlwood, Surrey, RH6 0BT
Salary: Unremunerated.
Minimum age is 16.
Gatwick Aviation Museum is a registered Charity and welcomes a wide variety of visitors each year, who are able to enjoy the varied collection of incredible aircraft and exhibits on display.
The Museum is currently open to the public on Fridays, Saturdays and Sundays 10am to 5pm, although we regularly welcome groups of all ages for tours and events during the week or in the evenings. We also host a number of different events throughout the year from car shows to cinema nights and open for extended periods during the School holidays. So additional cover in the coffee shop would be required to help out during those busy times.
We want every visit to our museum to be a very special one. As our visitor numbers increase, we need the support of additional volunteers to join our friendly team who go out of their way to ensure our customers have a memorable experience. Duties will include:-
- Welcoming customers with a friendly attitude;
- Serving hot and cold food and drinks to customers;
- Maintaining cleanliness and hygiene standards in all areas, including equipment;
- Using till and processing payments, handling card and cash transactions;
- Ensuring stock on display is replenished, maintaining inventory levels reporting any shortages to the Manager;
You don't need prior experience as training will be provided (including Level 2 Food Hygiene and Safety, First Aid, Fire Safety). Just bring your enthusiasm, be keen to learn and feel confident in a customer facing role. An enhanced DBS check will also be carried out.
We aim to inspire passion, learning and development in an enjoyable environment.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for volunteers (21yrs+) to befriend a child or young person in care or leaving care. To provide opportunities for them to develop a meaningful. long-term relationship.
·W H O A R E B L G C ?
At BLGC we welcome over 4,000 young people through our doors every year. Now one of the largest youth clubs in the UK with a state-of-art base, Infinity, we have something for everyone including sports, arts, mentoring and community outreach work as well as some extras for those who need it most.
W E A R E L O O K I N G F O R S O M E O N E W H O
Can establish a positive, stable and long-term relationship with a young person.
Is reliable, non-judgemental, a good listener and able to engage with a child/young person.
Can promote the young persons developmental, social, emotional, cultural and religious needs.
Can value and respect the wishes and feelings of the child or young person and where necessary can advocate on their behalf.
Can adhere to policies and procedures at all times with emphasis on confidentiality, safeguarding, health & safety and relevant local authority procedures.
Is 21+ years old Has a full UK driving licence and access to a vehicle.
W H A T C A N I E X P E C T TOB E D O I N G ?
Meeting with the young person on a regular basis in the community for a couple of hours.
Engage with the young person in recreational/educational and fun activities. Help them to explore new experiences to build their self-confidence and self-esteem.
Act as a positive role model for the young person.
W H A T A R E T H E B E N E F I T S
You will receive a thorough induction programme and training for the role.
You will receive quarterly supervisions and ongoing support from a member of the team.
You will make a real difference to a young persons life.
You will have opportunities to meet with other volunteers and young people.
Out of pocket expenses will be reimbursed.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re excited to be opening a new café at our Spring Garden Lane site this April and are looking for warm, friendly volunteers to help create a welcoming space for our visitors, patients, and staff.
In this role, you’ll support the day-to-day running of the Hospice café. Tasks may include serving customers, preparing light snacks and drinks, operating the till, and helping to keep the café clean, organised, and inviting.
No previous experience is necessary—just a positive attitude, reliability, and a willingness to learn and support others.
Full training will be provided, including an online food safety course to help you feel confident in the role.
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.



Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.
Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.
About the role:
As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring.
Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world.
We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.
No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops.
Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.
Key responsibilities: Shop volunteer
You’ll spend time doing a range of activities, including:
- Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
- Receiving donated items from the public, thanking them for their support.
- Sorting, steaming and preparing donations for sale.
- Helping to display stock in eye-catching and exciting ways.
- Keeping the shop floor clean, safe and tidy.
- Talking to customers about Sense and the work we do.
Key responsibilities: Till volunteer
Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:
- Serve customers on the till in a warm and friendly way.
- Put sales through the till, packing them and thanking the customer for shopping with us.
- Talk to customers about Gift Aid and other fundraising initiatives.
If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.
Key responsibilities: Key volunteer
Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:
- Helping supervise the shop and other volunteers.
- Supporting the shop manager to make sure customers have a great experience.
- Opening and closing the shop when needed.
- Cashing up at the end of the day.
If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.
Skills and qualities:
This role would suit you if you’re:
- Passionate about Sense’s work to support disabled people with complex needs.
- Calm, kind and have a friendly personality.
- A team player who enjoys working with others.
- Enthusiastic, motivated and someone with a positive attitude.
- Respectful of others.
What we offer you:
As one of our volunteers, you’ll get:
- Full training with ongoing support and guidance from your team.
- A chance to meet new people.
- A great way to develop new skills and share your existing skills.
- The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
- A reference to support future applications for paid or voluntary roles.
- Support from our Mental Health First Aiders, should you need it.
Our values:
Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:
- We include
- We collaborate
- We find a way
- We challenge
- We celebrate
We believe that every disabled person should have the opportunity to connect with others and be included in the world.






