Volunteering management volunteer roles

DofE Program Leader

Challenge Adventure Group (“CAG” for short and the operating name of CAG Trust) is a voluntary youth organisation for Knowle, Dorridge and beyond aimed at boys aged 10 and above.

As our name suggests, we provide challenging, adventurous and fun activities and the D of E Award for young people in their leisure time. Taking part in fun experiential activities enables members to develop their physical and mental skills and capacities and reach their full potential of becoming positive, active and happy citizens.

Summary

CAG was formed in 2009 and became a charity, CAG Trust, in 2019. The Duke of Edinburgh’s Award (DofE) is a UK charity that makes a difference to young people’s lives and prepares them for life and work. Young people from every possible background take part in the DofE programme each year to broaden their horizons, develop their leadership skills, learn to work with others, volunteer in their local communities, increase their employability, and prove to themselves they can succeed at a serious challenge. 

The DofE Leaders perform a vital role on behalf of the DofE and CAG. They are the adult leaders responsible for the management and training of a DofE group which could be at Bronze, Silver or Gold level. They lead, guide, train and support young people, agree their program choices, sign off their completed sections and approve their eDofE evidence.

Description

We are looking for someone to lead and train our DofE groups to a successful conclusion and take home an award to be proud of.

To get the most out of this role, you’ll probably have worked with young people before and have a love of the great outdoors and maybe into paddling, cycling, mountain biking or walking. You’ll be comfortable with the skills needed to complete expeditions (e.g. navigation, route planning, map reading, using a compass, campcraft) and be able to cope with changing and challenging situations. 

Formal qualifications in outdoor leadership (e.g. BEL or ML awards) or other skills (e.g.canoeing) are welcomed but not essential. CAG can provide training opportunities to the right person.

Key Tasks

Young people

• Ensure the delivery of high quality programmes to young people in the DofE group.

• Manage the provision of a safe and enjoyable DofE programme for participants in the DofE group.

• Support participants to decide on their program choices and set their timescales and goals.

• Regularly encourage and review participation in chosen activities by participants.

• Train teams to undertake expeditions.

• Support expedition team(s) with their expedition planning.

• Coordinate with other CAG team members for the successful planning and completion of expeditions.

• Encourage the use of eDofE by participants, regularly approve uploaded evidence and agree the completion of sections.

• Celebrate achievements as often as possible.

CAG - the Licensed Organisation

• Keep in regular contact with the DofE Manager / Coordinator  and CAG Trips Coordinator.

• Respond to requests from CAG in a timely manner.

General

• Regularly communicate with parents about DofE group plans / meetings etc.

• Use eDofE to measure the performance of the DofE group and to keep abreast of participation.

In addition DofE Leaders must undertake the e-induction and Introduction to the DofE courses.

Further training may be undertaken by completing the DofE Leadership Programme.

Ideally you should have / be:

• An ability to communicate with adults and young people, both verbally and in writing.

• An ability to organise and plan effectively.

• Office software literate.

• Able to provide inspirational leadership and motivate young people.

• Experience of working with young people.

• Build, maintain and facilitate effective working relationships with a wide range of people.

• Plan, manage and monitor your own tasks and time.

In addition you will need:

• Integrity.

• Committed to ensuring high standards.

• Commitment to DofE’s guiding principles & CAG ethos.

• Flexible approach.

• Self-motivated.

• A car driver or have ability to travel to attend events and meetings

• The post holder must be able to provide a satisfactory Enhanced Disclosure and Barring Check, either a current or new application that can be made through CAG.

Making a difference - what impact will the opportunity have?

Your input is key to the running of CAG as well as securing its future.  This role puts you in a real position to support young people in developing their skills in expedition activities. You will play an invaluable part of the quality checking process of the expeditions. If you’re thinking of a career in teaching, youth work or outdoor education, or wish  to further your experience as an expedition expert, this role will give you invaluable experience.

What's in it for the volunteer? 

You would become part of our small, friendly team and you have the opportunity to use your time, skills and experience to make a real difference to CAG and the community in which we operate.   You will also have some fun, support a good  cause, gain skills and experience, and support the DofE. 

About the location

Where will the volunteer be working?

The volunteer can do some of the work remotely, for instance, access eDofE from home and contact participants via online messaging services.  However, most of your time will be spent working in close contact with the DofE participants at our unit in Bickenhill on Tuesday meeting nights or on some weekends away on training and practice expeditions.

Travel Limit

• Some remote work but mainly on Tuesday nights at our meeting place in Bickenhill, Solihull.

When will the volunteer be working?

Volunteer availability

• Mostly Tuesday evenings (CAG’s meeting night 7pm - 9pm during term time).

• Expeditions happen several times a year, in locations locally and further afield so you will need to be available for some weekends away for expedition training and practice - for instance in the Derbyshire Peak District, Shropshire etc.

Estimate of time commitment

• 0 - 4 hours / week and some weekends - the candidate will be able to offer further time as they wish.

Details

The volunteering could be long term. 

Application details

Successful applicants will require an enhanced DBS and two references.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising events organisers have the exciting and varied role of helping plan and deliver local fundraising events to raise the vital funds needed to help cats. Our fundraising events organisers use their passion for cats and people to plan cake sales, barn dances, quiz nights and everything in between.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You'll be:

• planning fundraising events and activities like cake sales, quiz nights and barn dances
• providing the treasurer with information on funds raised from fundraising events
• encouraging and promoting a professional image of Cats Protection 
• following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising events organisers usually spend two to three hours per week in this role, which is flexible and can be shared by more than one volunteer.

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

We would love for you to join our Information & Advice Service as a Community Outreach Volunteer.

This is a rewarding opportunity to meet new people, support your local community, and help individuals access the information and services they need. As part of our friendly team, you will attend local groups and community activities, offering information, guidance, and signposting to relevant services, support organisations, and community groups.

You may also help people complete a range of forms, including Attendance Allowance applications and other benefit-related paperwork, giving them the confidence and support they need to access available help.

In this role, you could be:

• Providing a warm, friendly, and welcoming experience for members of your local community.

• Signposting people to relevant local services, activities, and sources of support.

• Assisting individuals with completing forms, including Attendance Allowance and other benefit applications.

• Offering straightforward information and guidance where appropriate.

We're looking for people who enjoy working as part of a team, meeting new people, and making a positive difference in their community.

You'll be a good listener with strong communication skills, a caring and empathetic approach, and a willingness to help others. Basic IT skills and record-keeping experience are helpful, and experience using the internet and Microsoft 365 would be an advantage. Don't worry if you're still learning though, as training and support will be provided.

We reimburse all reasonable out-of-pocket expenses incurred while volunteering.

Getting started is easy. If you're aged 18 or over, simply click "Apply" and complete the application form. We'd love to hear from you and welcome you to our team.

Are you full of energy, like meeting new people, and want to make a real difference in your community? Join us as a Fundraising Event Support Volunteer and help bring our amazing fundraising events to life.

Whether you're cheering on runners from the side-lines, helping to run a tombola or collecting vital funds – there’s a role for everyone.

You'll be part of a passionate team, supporting our Fundraising and Events Team to create memorable experiences that raise vital funds for St Barnabas, Chestnut Tree House, and Martlets.

We are seeking dedicated and compassionate Volunteers to join our drop in group in Eastbourne that take place on the last Wednesday of the month 10.30-12.00 in Alice Court Care Home BN21 2BQ . This role is ideal for individuals looking to make a meaningful impact in the community while gaining valuable experience.

The Say Aphasia charity provides support groups across the UK for people with aphasia; a language and communication disability caused by a brain injury like a stroke. Aphasia affects over 350,000 people in the UK but is little understood or known about by the public. It is the only aphasia charity set up by people with aphasia for people with aphasia; helping them to adapt to their new way of life and regain their independence and confidence.

Aphasia occurs due to injury to the brain such as a stroke. It affects access to language, resulting in difficulties following conversations, speaking, reading and writing. People’s language can be affected to different degrees so not everyone’s aphasia looks the same. Imagine for a moment not being able to verbally order a coffee or ask for a bus ticket. This may be what life could look like for someone with aphasia. Aphasia is a lifelong condition and means that the person living with aphasia, their friends and family will need to adjust to a new way of communicating to overcome barriers. This may mean having to write or draw things instead of speaking. Due to the damage in the brain, people with aphasia may find it difficult to process conversions as quickly as before. Aphasia frequently results in loss of employment and a reduced social network, leading to isolation for the person living with aphasia.

Say Aphasia are looking to welcome new volunteers to help out at the group.

Volunteering for the charity is very rewarding. The training and support ensures that the volunteers learn and enjoy their time with the charity. By giving your time to people with aphasia, you will be improving their quality of life. Many of the members attending the groups live alone, or have minimal social interactions. Having a regular drop-in group to meet others with similar experiences of living with aphasia, vastly improves their mental health and well being. As a volunteer, you can help the members to communicate with each other, help to organise activities, or help out with teas and coffees. Say Aphasia offers a warm welcome to volunteers. To be part of the team, contact or fill in an application form.

Join us as a Volunteer Assistant and contribute your skills while gaining valuable experience in a supportive environment!

Volunteer role - Stock Specialist Volunteer

Volunteer manager - Shop Manager

Where you will be based - Batley hub

Why we want you

We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community.

You have a specialist knowledge and interest that means donations can be accurately valued, you can assess the condition of items accurately, ensuring only quality goods are put on sale.

No prior retail or online selling experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!

By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.

What you will be doing

• Undertaking shop related tasks agreed with the Manager, for example:
• Selecting, sorting, and pricing donated stock.
• Chatting to customers who drop off donations and other members of the team.
• Preparing stock to be put out on the shop floor, ready for sale.
• Researching valuable, rare, antiquated and vintage stock.
• Photographing and listing items for the online shop.
• This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.

The skills you need

• We ask that you are reliable and on time for your volunteering
• Full training and support is given for volunteering in the retail space
• A specialist knowledge and understanding in your area of interest
• Happy to be part of a team and collaborate effectively with others

What's in it for you

• Some lunch and travel costs paid (speak to the Manager first to understand what is covered)
• Access to training and development
• Grow your confidence and meet new people
• Flexible volunteering schedules that fit your lifestyle
• Free confidential support by the Retail Trust
• Possible references for future employers

Disclaimer

Additional information: - We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments. - We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.

VOLUNTEER COORDINATOR x2 — SUNSHINE Charity

Lead the heart. Build the culture. Grow the movement.

Help us build a volunteer family that lights up London

SUNSHINE Charity is a joyful, human‑driven, community‑powered start‑up tackling loneliness through connection, kindness and uplifting experiences. We’re growing fast — and now we need two Volunteer Coordinators who can help us build a volunteer programme that feels warm, welcoming, energising and full of team spirit.

If you love people, thrive in positive environments, and get excited about building something meaningful from the ground up, this is your moment.

Why this role matters

Volunteers are SUNSHINE. They’re the heartbeat of our mission, the faces of our community, and the reason we can bring joy to people who feel alone.

Your role is to create a volunteer experience that feels inspiring, supportive, organised and full of belonging. You’ll help shape a culture where volunteers feel valued, connected and proud to be part of the movement.

This is a chance to build a volunteer programme that follows UK good practice standards — clear expectations, flexible involvement, supportive onboarding, inclusive culture, and safe, positive volunteering.

Key tasks will include

• Lead the set‑up and development of our volunteer programme Build the structure, pathways, roles and systems that will support volunteers as we grow.

• Create a positive, team‑spirited culture Foster belonging, connection, appreciation and joy across the volunteer community.

• Recruit volunteers with warmth and energy Use creative, human‑centred approaches to attract people who share our passion.

• Onboard volunteers with care and clarity Make sure every volunteer feels welcomed, supported and confident from day one.

• Champion volunteer engagement Keep volunteers connected, motivated and informed through regular communication and appreciation.

• Promote good practice and safeguarding Ensure volunteers feel safe, respected and empowered in their roles.

This is a hybrid volunteer role with flexible hours and full support from our friendly, passionate Board.

Who you are

You'll need to bring:

• A love of people, community and connection

• A positive, uplifting, can‑do attitude

• Strong organisation and communication skills

• Creativity, warmth and human‑centred thinking

• Passion for building culture and supporting volunteers

• Experience in volunteer coordination, HR, community work or people management (helpful but not essential)

Most importantly, you care deeply about making London a kinder, more connected place.

What you’ll be part of

SUNSHINE is a charity built on joy, humanity and community spirit. You’ll join a team that is:

• Passionate

• Supportive

• Ambitious

• Heart‑led

• Dedicated to making a real difference

You’ll help shape a volunteer family that feels like a real community — full of energy, kindness, connection and purpose.

Ready to help us shine?

If you want to build a volunteer programme that changes lives, creates community and spreads joy across London, we’d love to welcome you into the SUNSHINE family.

• Step forward.
• Bring your spark.
• Help us build something beautiful.

Let’s make London brighter together.

Join us as a Volunteer Coordinator and help create a welcoming, supportive experience for volunteers across our community programmes.

About us

Cede Foundation is a community-led charity dedicated to reducing poverty by empowering individuals and fostering sustainable communities.

We provide practical, personalised support to people who may be facing barriers to inclusion, independence and participation. Our work includes programmes and activities across employability and skills, health and wellbeing, social inclusion, active citizenship, environmental sustainability, youth engagement, and arts and culture.

Volunteers play a vital role in extending our reach and delivering meaningful support to the communities we serve.

We are seeking a friendly, organised, and reliable volunteer coordinator to recruit, support, and retain volunteers across our programmes.

About the role

As Volunteer Coordinator, you will help ensure volunteers feel informed, valued and supported in their roles.

You will be the main point of contact for volunteers, matching them with suitable opportunities and ensuring a positive, inclusive experience.

This role is ideal for someone who enjoys working with people, is well organised, and is committed to creating a positive volunteering experience.

What you will be doing

You will coordinate daily volunteer activities, including:

• Promoting volunteer opportunities.
• Responding to volunteer enquiries.
• Supporting recruitment, onboarding and induction.
• Matching volunteers to suitable roles.
• Coordinating rotas, schedules, and activities.
• Maintaining up-to-date volunteer records.
• Promoting inclusive volunteering practices.
• Recognising and celebrating volunteers’ contributions.
• Supporting monitoring and feedback processes for volunteers.

What we are looking for

This role is suitable for someone who is:

• Friendly, approachable and reliable.
• Organised and able to follow through on tasks.
• A good listener and confident communicator.
• Comfortable using basic digital tools and systems.
• Able to work as part of a team.
• Committed to equality, inclusion, and treating everyone with dignity.
• Interested in community work, volunteering or the charity sector.

Experience in administration, volunteering, recruitment, HR, community work, or events is helpful but not required. Full guidance and support will be provided.

Time commitment

We are looking for someone who can commit to 4–6 hours per week.

Volunteering times will be agreed based on your availability and organisational needs.

Location

This role is primarily in-person in Manchester, with some agreed tasks completed remotely where appropriate.

What you will gain

This is an opportunity to contribute to community-focused work while developing your skills and experience.

You will:

• Gain experience in volunteer coordination and charity operations.
• Build skills in communication, organisation, recruitment and people engagement. 
• Meet new people and be part of a friendly team.

Support and expenses

You’ll receive an induction and ongoing support so you feel confident in the role.

Reasonable out-of-pocket expenses, such as travel costs, will be reimbursed in line with our volunteer expenses policy.

Safeguarding and checks

We are committed to safeguarding and promoting the welfare of the people we work with. Depending on the nature of the role, references and a DBS check may be required. We will discuss this with you during the application process.

Equality and inclusion

We welcome applications from people of all backgrounds and experiences. We are committed to creating an inclusive, supportive and accessible environment, and we will make reasonable adjustments where possible.

How to apply

To apply, please click 'Apply' below and submit a brief expression of interest.

Please tell us why you are interested in the role, any relevant skills or experience you would like to share, and your general availability.

If you feel this role is a good fit, we would love to hear from you.

Are you interested in fashion, weddings or proms? Then this could be a fantastic volunteer role for you. The role includes helping brides pick out a dress for their big special day, chatting to the relatives and making the experience one to remember! The Chestnut Tree House Shop in Bognor town Centre offer a wide range of beautiful affordable outfits, including wedding dresses, suits and prom dresses.

Available Shifts: Monday-Sunday am & pm

Please note you must be over 18 to apply for this role.

Our shops rely on a steady flow of stock to help raise vital funds for hospice care, and we're looking for friendly, reliable volunteers to help keep things moving.

As a Volunteer Van Mate, you'll travel with our drivers, delivering and collecting boxes, bags and other stock between our Distribution Centre and shops across Brighton, Hove and the surrounding area. It's a great opportunity to get out and about, be part of a supportive team, and make a real difference to the success of our charity shops.

When:

Wednesday: Full-day availability required, as vans will be visiting our shops further afield

Friday: Morning shifts available

Monday-Friday: Morning shifts available to help load and unload vans

Please note: Collection and delivery schedules can vary, and vans may not always return at the expected time. We therefore ask volunteers to be flexible, particularly at the end of their shift.

Please note you must be over 18 to apply for this role.

At Rethink Mental Illness, we believe everyone deserves understanding, connection, and the chance to live a fulfilling life. Our volunteers play a vital role in supporting people affected by mental illness and helping create communities where no one feels alone. 

About the role

As a Volunteer Befriender, you will provide friendly, face-to-face support to people in East Hertfordshire who are experiencing mental health challenges. Your role will involve building positive, supportive relationships, encouraging confidence, and helping people feel more connected to their community. 

You may be asked to travel within the local area to meet with service users. Ideally, you will be able to offer at least 1 hour per week. 

Full training and regular supervision will be provided, so you’ll feel confident and supported in your role. 

This role requires an enhanced DBS check, which will be arranged and paid for by Rethink Mental Illness. 

As a Volunteer Befriender, you will: 

Meet with service users at times and places that suit their needs.
Offer emotional support by drawing on your own lived experience.
Encourage and support people to build social connections and take part in community activities.
Act as a “community connector” by signposting people to local services and opportunities. 

About the service

Our service works with adults (18+) who are known to mental health services and living with a mental health condition. We provide befriending support to people in the Hertfordshire towns of: Ware, Hertford, Hoddesdon, Broxbourne, Cheshunt, Cuffley, and Waltham Cross. 

What will make you a great fit for this role?

Good communication and listening skills.
A flexible, empathetic, and non-judgemental approach. 

It's not essential, but you may also bring: 

Knowledge of local services and community resources, including voluntary organisations.
Familiarity with the local area.
A commitment to supporting people in their recovery journey. 

How to apply 

To apply, please click the “apply now” button and complete a short interest form. You will have the opportunity to upload a CV and/or cover letter however, this is not mandatory. 

A member of the team will review your application and be in touch to update you on the next steps. If your application is successful, you will be invited to take part in an informal volunteer discussion. 

If you have any questions about the role or would like to find out more before applying, please contact the volunteer manager: 

We are seeking a dedicated and friendly person with a passion for cooking to cook a healthy community meal for our lunch service on Tuesdays and/or Fridays.

The community kitchen chef volunteers will play a vital role in supporting Mind in Camden’s wider group services, including the Healthy Minds Community Programme and Phoenix Recovery Service. We support adults (18+) living in Camden who may be experiencing mental health challenges, isolation, or social exclusion.

A key part of our services is providing healthy home cooked meals for our community members twice a week (Tuesdays and Fridays). As a Community Kitchen Chef volunteer, you will gain valuable frontline experience cooking a community meal for adults with a range of mental health needs. You will work collaboratively with other volunteer chefs to design healthy menus that are guided by suggestions and requests from our community members.  You will be challenged to create delicious meals using a limited budget and minimising food waste.

*Please note we require a minimum of 6 months commitment to your volunteering role.

The Dementia Services supports people to live independently and safely at home for as long as possible, stay socially engaged and carry on doing what they love. The service supports Camden residents over the age of 55 in the early or moderate stages of dementia.

We offer clients from the Dementia Services (befriending and wellbeing) a short performance or creative activity delivered by a volunteer visual artist, musician, dancer, actor, performer, and other creative artforms. You may choose to share a creative hobby or an art form you practice professionally.

What does the role involve? 

·Share your creative talent or hobby with older people living with dementia by delivering a short performance to an older person at home or providing an opportunity for them to participate in a creative activity.

·Visit a minimum of 4 times per year for up to 1.5 hours each time, including 20/30 minutes for the performance/activity.

·Provide opportunities for connection with older people during your visit through conversation and engagement.

• Liaise with service coordinators to link with clients who have asked to receive these visits/calls.
• Provide feedback after every performance, including positive impact, improvements to the delivery of visits or concerns regarding the client. 

What will you get out of it?

·An opportunity to create meaningful experiences for all

·Be part of something rewarding and fulfilling

·Training in dementia awareness, safeguarding and more

·Supervision and support

·Reimbursement of expenses

·Opportunities to meet other volunteers

What are the benefits for people living with dementia?

 Many of the clients we support in this service are housebound or do not have the confidence or opportunity to attend events. Some clients may be artists, performers and creatives in their own right who do not get an opportunity to engage with or experience this aspect of their lives anymore.

Giving people who are living with memory loss an opportunity to be part of creative activities is a stimulating, fun way of putting them in touch with memories, other people and the wider community.

Bringing your artform into peoples’ homes can have a huge impact on reducing isolation, encouraging connection and bring a sprinkle of joy to those living with dementia.

We are looking for people who have:

• An interest in sharing or performing their creative, artistic skill whether you are a hobbyist or a professional: 
• Singing

·Playing a musical instrument

·Visual art activity

·Poetry/acting

·Dancing

·Culture-specific art/music/dance/poetry

These are just a handful of examples, but we will consider applications from a variety of artists/musicians/ performers and are open to suggestions.

What other attributes do you need?

• Good verbal and written skills in English 

• Enjoy conversation.
• A desire to learn more about an individual and their interests and their past, and life history
• Consistency and reliability 
• An ability to empathise and understand the needs and experiences of an individual with dementia and memory loss.
• Understanding of confidentiality
• Patience and sensitivity
• Confidence to deal with emergencies
• Requirement to undertake induction training and follow guidelines and policies of Age UK Camden

Volunteering Hours 

Performances/activities:Usually approx. 20 -30 minutes but 1-1.5hrs are assigned to the visit

 Minimum of 4 - 6 visits a year (you can opt to do more). 

Visits will be a time agreed between you and the older person you are matched with.

Please note, early morning and late evenings are generally not suitable times for visits. 

Training and induction are provided for the role and includes: 

• Online Dementia Awareness course 
• Age UK Camden organisational induction 
• Induction to Dementia Befriending and Dementia Wellbeing Services and relationships, how to deliver a performer visit
• Safeguarding Adults online course
• Data Awareness online course

We will give you:

• Ongoing support including regular supervision by the coordinator of the service.
• Reimbursement of agreed expenses 
• Access to Volunteer Forum events

 If you are interested, we will ask you to: 

• Complete an application form

• Meet with Dementia Services staff member
• Provide details of two Referees
• Complete an Enhanced DBS check (we arrange this with you)
• Induction and training (as laid out above)

We understand that completing the various steps takes time, and we support and keep in touch with you through the process. 

As this role brings our volunteers into regular contact with vulnerable older people, we make sure that all volunteers understand their role and have completed our recruitment procedures to both our and their satisfaction. 

Romanian-Speaking Community Support Volunteer

Role Overview

Europia is looking for a Romanian-speaking volunteer to support community sessions for the Salford Central and Eastern European Health Navigators Project.

The project supports Central and Eastern European residents in Salford who may face language, digital or other barriers when accessing health and community services.

The volunteer will help welcome people, provide Romanian language support and help residents use digital services. They will work alongside Europia staff to make sessions welcoming and accessible.

What the Role Will Involve

• Interpret between Romanian-speaking residents and Europia staff during community sessions.

• Help Romanian-speaking residents communicate with Europia staff. 

• Clearly interpret information provided by Europia staff.

• Translate short written information, messages and instructions between Romanian and English.

• Help check that translated information is clear and easy to understand.

• Welcome residents when they arrive at community sessions.

• Explain how the session works and who service users need to speak to.

• Help service users use mobile phones, websites, online forms and digital services.

• Help prepare the room before sessions and tidy the space afterwards.

• Support the general running of community sessions.

• Communicate information clearly, accurately and sensitively.

• Comply with Europia’s Data Protection Policy and keep personal and sensitive information private.

• Follow Europia’s safeguarding, data protection and professional boundaries procedures.

When

• Community sessions will run until March 2027.

• The project will normally hold one community session each week.

• Each session will last around three hours.

• Volunteers will support agreed sessions as part of a rota.

• The exact days, times and number of sessions will be agreed with each volunteer.

Where

The project will be delivered across Salford. Sessions will take place at community venues, including:

• Eccles Gateway, M30 0TU

• Broughton Hub, M7 4BQ

• Together Family Centre, M44 6GX

• St Aidan’s Church, M7 3SE

• Selected Salford libraries

Volunteers may support sessions at one or more venues, depending on their availability and the needs of the project.

Skills and Experience

We are looking for someone who:

• Speaks Romanian and English.

• Is friendly, patient and respectful.

• Has good communication and listening skills.

• Is comfortable speaking with people from different backgrounds.

• Can use basic websites, online forms and mobile phones.

• Is willing to help people with simple digital tasks.

• Can keep personal information private.

• Is reliable and able to attend agreed sessions.

• Is willing to learn and work as part of a team.

Previous volunteering, community work, language support or digital support experience would be helpful, but it is not essential.

Training and Support

Volunteers will receive:

• An induction before starting.

• Safeguarding training.

• Training on professional boundaries.

• Clear guidance about their role and responsibilities.

• Structured supervision and support from Europia staff.

• A Disclosure and Barring Service check.

• Information about possible pathways towards Immigration Advice Authority Level 1 qualifications, where appropriate.

Benefits

• Use your Romanian language skills to support local residents.

• Gain experience in community support.

• Develop your communication and digital support skills.

• Build confidence and meet new people.

• Learn more about local health and community services.

• Receive regular support and supervision.

• Support Central and Eastern European communities in Salford.

• Receive agreed volunteer expenses.

• Gain experience that may support future employment, training or volunteering opportunities.