Youth engagement support volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a Child and Young Person Clinical Supervisor interested in supporting child and young person counsellors and therapists?
Burning Nights CRPS Support has a highly skilled counselling and therapy team who provide counselling and psychotherapy to adults and children who have been impacted by a debilitating pain condition, Complex Regional Pain Syndrome (CRPS). This team is expanding rapidly and we are now looking for 1 volunteer Child and Young Person (CYP) Clinical Supervisor to join this team ensuring we can continue the provision of our vital emotional support services to this community specifically for young people. We would ideally like to take on 1 CYP Clinical Supervisor supporting a small group of CYP therapists who specialise in a range of modalities.
All our Counselling and therapy team help to develop our growing mental health support service for patients, families and carers affected by Complex Regional Pain Syndrome (CRPS). As a volunteer with the CRPS Counselling & Therapy Service, your skills and experience as a CYP Clinical Supervisor will be providing support to therapists who offer therapy to vulnerable children and young people aged 5-18.
Depending on your qualifications, skills and experience, you will provide group and 1-2-1 Supervision support for CYP counsellors or psychotherapists who provide counselling support or specialist services for children and young people. The service currently offers specialist support to anyone over the age of 5 who is affected by CRPS.
Key Tasks and Objectives
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Facilitate Clinical Supervision group sessions on a monthly basis (online) and be able to offer at least 1 or 2 supervisees on 1-2-1 basis mainly trainees
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Administer this supervision from invitation through to record keeping
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Take part in complex case allocation meetings with the Clinical Lead
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Maintain appropriate clinical records of all work and to report, along with any concerns on individuals or their practice to the Clinical Lead
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Commitment to ongoing supervision of supervision practice at Burning Nights CRPS Support as well as engaging in separate own personal supervision
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Work flexibly as part of a small team as necessary to provide maximum coverage for supervision, such as in the event of emergencies
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Abide by all Burning Nights CRPS Support policies and procedures
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Adhere to BACP, BABCP (or other appropriate therapies governing body) Ethical Framework
Key Skills, Qualifications and Experience
Essential:
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Psychotherapy/Counselling qualification with a minimum of 2 years post qualification experience in a similar field
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Qualification in Clinical Supervision - ideally level 7 or above (could also suit experienced counsellors who require a placement during Clinical Supervision placement, or experienced counsellors wishing to gain experience in supervision)
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Had experience of supervising CYP therapists
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Accreditation/registration (or working at the level of or towards this qualification) as a Supervisor with BACP/HCPC/BABCP or equivalent
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Significant proven experience of supervising individual CYP counsellors/psychotherapists from a range of training backgrounds
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Appropriate and proven clinical experience of working with young people with a range of difficulties including complex medical health issues, loss and bereavement. Ideally experience of working with children and young people living with or affected by chronic pain or chronic conditions
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Willingness to engage in any Burning Nights CRPS Support training
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Understanding of issues regarding confidentiality and management of risk within a counselling service
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Good administrative skills
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Understanding of the voluntary sector
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Commitment to on-going engagement in personal supervision
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Knowledgeable of and committed to equalities’ provision
Desirable:
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Appropriate and proven clinical experience of working with children and young people living with or affected by chronic pain or chronic conditions
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Being able to supervise CYP therapists in small groups
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Experience of working within a low-cost / free voluntary sector counselling setting
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Experience of working within the voluntary charity sector
To drive change for Complex Regional Pain Syndrome (CRPS) & ensure people whose lives have been touched by this condition are not alone.



Play2Give is seeking a creative, organised, and mission‑driven Marketing and Communications Lead to shape how the charity tells its story, engages supporters, and amplifies its impact across the community. This role is perfect for someone who enjoys crafting compelling messages, building a recognisable brand, and driving awareness for a good cause.
You will report to the Business and Operations Manager and take a leading role in guiding and growing our volunteer Marketing and Communications Team. The team currently includes one Marketing and Communications Assistant, with plans to expand as the charity continues to grow.
Marketing and Communications
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Lead the volunteer Marketing and Communications Team, providing direction, support, and creative guidance.
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Develop and deliver impactful campaigns that promote our mission, events, and fundraising initiatives.
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Manage and grow our digital presence across social media, website, newsletters, and press engagement.
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Create compelling written and visual content that raises awareness and inspires action.
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Maintain consistent branding across all platforms and materials.
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Produce templates, toolkits, and communication packs for use across the organisation.
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Support the design and rollout of fundraising campaigns, seasonal appeals, and community events.
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Monitor engagement and performance across channels, using insights to refine strategy.
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Build relationships with local media, community groups, and supporters to increase visibility.
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Ensure all communications reflect Play2Give’s values, tone, and commitment to community impact.
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Manage internal Marketing and Communications systems, such as SharePoint.
Team Leadership
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Provide day‑to‑day leadership for the volunteer Marketing and Communications Team.
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Support, mentor, and coordinate the current Marketing and Communications Assistant, with scope to onboard additional volunteers as the team grows.
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Assign tasks clearly and fairly, aligning volunteer strengths with organisational needs.
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Foster a positive, inclusive, and collaborative team culture.
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Celebrate team achievements and share progress with the Business and Operations Manager.
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Encourage creativity, new ideas, and continuous improvement.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hertfordshire’s Family Centre Service brings children’s centres, health visiting and school nursing together, to provide a more joined-up service for children, young people, and their families.
The centres deliver a range of support groups and activities for children and their families to help them be healthy, grow and develop. To make it easy for families to fit sessions and services around their busy lives, access is available from any Hertfordshire Family centre. We have locations across the entire county so please do enquire ensuring you have provided your postcode.
Main Tasks/ Responsibilities/ Activities
To support early years sessions for families with children aged 0–5, including those with SEND and emerging needs, by promoting engagement and child development through group activities.
Key Responsibilities:
· Welcome and engage families in a warm, friendly manner
· Support the delivery of structured and free-play indoor and outdoor activities
· Encourage participation and interaction between parents/carers and children
· Promote children’s development through praise and positive reinforcement
· Work collaboratively with staff to support inclusive practice
Skills / Abilities / Experience / Qualities
· Enjoy working with children and families.
· Interest in child development
· Warm, approachable, and good at communicating with people of all ages.
· Reliable, punctual, and able to work well in a team.
· Respectful, inclusive, and sensitive to the needs of diverse families.
· Able to follow guidance and instructions from session leads
Training / Support
· A full induction to the service and specific site will be provided.
· Requirement to undertake One YMCA online training courses
· To understand and implement One YMCA’s policies.
· Ongoing support and regular 1:1 meetings
· Access to organisational events throughout the year including Socials, Conferences and Training opportunities.
Additional Information
· Undergo enhanced DBS check
· X2 References required
· Undertake additional training as and when required
· We offer to pay volunteers’ “out of pocket” expenses within agreed guidelines
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bright Futures UK is looking for passionate and knowledgeable Key Stage 3 Maths tutors to provide educational support and a fun, safe learning environment for young people living with serious illnesses.
"Thanks to the tutoring and exam prep I was able to achieve over 85% on all my exams, which resulted in me getting distinction credits on my course." - A-Level maths student
What will you be doing?
Run tutoring sessions online to support a young person for one hour per week
Offer subject area knowledge and expertise related to
Help to combat social isolation through fun and engaging tutoring sessions.
Adhere to safeguarding policies and report concerns to the BFUK Team
What are we looking for?
- Subject Knowledge: Strong understanding of KS3 Maths concepts and specifications.
- Teaching Skills: Ability to explain complex ideas in a clear and engaging way.
- Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.
- Reliability: Consistent availability for the agreed-upon time commitment.
- Adherence to safeguarding policies and report concerns to the BFUK Team
What difference will you make?
- Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.
- Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.
- Future Opportunities: Equip students with the knowledge and skills they need to succeed.
What will you gain?
- Enhanced DBS will be provided
- Safeguarding Level One Training
- Skill Development opportunities
- Direct experience working with children and young people
You must be a UK resident and be at least 18 years old.
Location
Remote/Online
Time
1 Hour per Week
Duration: 14 Weeks minimum
As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.
Role description
The Board of Trustees (“the Board”) is the ultimate governing body of the charity. Working together as members of the Board, Trustees have control of NYO’s property and funds and are responsible for the determination of major strategic, financial and artistic policies; approval of the annual business plan and budget; appointment of the Chief Executive; approval of trustee appointments; and the framework of risk and internal control.
Key responsibilities
Governance & compliance
- Ensure NYO pursues its charitable purposes for public benefit and complies with its governing documents, charity law, company law, and relevant regulations.
- Manage resources responsibly: protect assets, approve budgets and annual accounts, and oversee financial controls and reserves.
- Ensure accountability and transparency, including fair, clear reporting in the Trustees’ Annual Report and financial statements.
- Uphold the Charity Governance Code’s recommended practices for an effective board team and culture.
Strategy, performance & risk
- Contribute to NYO’s strategy and monitor delivery against objectives; scrutinise performance information and challenge constructively.
- Identify and manage principal risks; satisfy yourself that systems exist to mitigate them.
Conduct & conflicts
- Adhere to board ways of working and the Trustee Code of Conduct. Participate in annual board evaluations and training.
- Handle information in accordance with NYO’s data protection and confidentiality policies.
- Declare and manage conflicts of interest and related‑party matters, completing annual declarations and updating the register as needed.
Safeguarding, EDI and culture
- Promote a safeguarding culture; complete annual training; and monitor safeguarding information at board level.
- Champion equality, diversity and inclusion, including accessible meetings and recruitment practices consistent with the Charity Governance Code.
Engagement & fundraising
- Play an active role in developing NYO’s networks. Build and maintain relationships with key stakeholders, including donors, sponsors, and partners.
- Support fundraising initiatives and help open doors through your networks.
Additional specialist responsibilities
In addition to the responsibilities that apply to all trustees, this specialist trustee will be expected to:
- Provide insight on the realities young people face today, including barriers to participation and progression, and what helps teenagers thrive in arts and education settings.
- Engage with and help NYO develop its approach to youth voice, across a portfolio including opportunities for agency, ambassadorship, meaningful input into decisions, and building confidence through leadership opportunities.
- Support board-level safeguarding oversight, with particular awareness of safeguarding responsibilities within large-scale youth projects and residential environments.
- Contribute to strategic thinking about inclusion, participation and progression, recognising that when a teenager finds something they love they need opportunities to progress and to explore whether it could be part of their future.
Person Specification
All trustees are expected to demonstrate the following:
- Commitment to NYO’s mission and values, including youth voice.
- Strategic vision and the ability to scrutinise performance information and financial reports.
- Willingness to constructively challenge and devote the necessary time and effort.
- Understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship.
- Readiness to maintain confidentiality and manage conflicts.
- Good, independent judgement and a willingness to speak your mind.
- Inclusive behaviours and a commitment to Equity, Diversity and Inclusion.
- Ability to work effectively as a member of a team.
- Commitment to the Nolan principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.
Time commitment
- Attend quarterly Board meetings and ad hoc/standing committee meetings as required
- Attend a board away day every 1-2 years
- Visit at least one NYO residency or project a year and attend key donor events (3-4 evenings per year)
- Participate in induction sessions and attend annual safeguarding training.
Quarterly board meetings usually take place on weekday afternoons (forthcoming: 14 May, 8 July, 22 October 2026 at 3.00 – 5.30pm)
Term of office
- Four‑year term, renewable once on invitation from the Chair.
Remuneration & expenses
- The role is unpaid; reasonable expenses (e.g., travel) are reimbursed.
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hertfordshire’s Family Centre Service brings children’s centres, health visiting and school nursing together, to provide a more joined-up service for children, young people, and their families.
The centres deliver a range of support groups and activities for children and their families to help them be healthy, grow and develop. To make it easy for families to fit sessions and services around their busy lives, access is available from any Hertfordshire Family centre. We have locations across the entire county so please do enquire ensuring you have provided your postcode.
Main Tasks/ Responsibilities/ Activities
To represent Family Centre Services within local communities and help strengthen the link between families and the centre by promoting services and support available.
Key Responsibilities:
· Promote Hertfordshire Family Centres by attending toddler and parent groups and local activities.
· Distribute leaflets, posters, and other promotional materials in community venues (e.g. libraries, health centres, nurseries, shops).
· Talk to parents, carers, and professionals about the Family Centre offer, signposting them to services and activities.
· Share updates on Family Centre activities through word of mouth, local networks, and community noticeboards.
· Provide feedback to Family Centre staff about local needs, events, and opportunities for engagement.
· Represent the Family Centre in a positive and professional way at all times.
Skills / Abilities / Experience / Qualities
· Friendly, approachable, and confident in talking to new people.
· Good communication skills.
· Reliable and able to work independently as well as part of a team.
· Enthusiasm for supporting children, families, and the local community.
· Respectful of diversity and inclusive of all families.
· Knowledge of the local area and networks
Training / Support
· A full induction to the service and specific site will be provided.
· Requirement to undertake One YMCA online training courses
· To understand and implement One YMCA’s policies.
· Ongoing support and regular 1:1 meetings
· Access to organisational events throughout the year including Socials, Conferences and Training opportunities.
Additional Information
· Undergo enhanced DBS check
· X2 References required
· Undertake additional training as and when required
· We offer to pay volunteers’ “out of pocket” expenses within agreed guidelines
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thank you for your interest in volunteering with VoiceAbility,
About VoiceAbility
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
Why Volunteer with VoiceAbility
Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!
Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!
Independent Visitor Volunteer
Our Independent Visitor Volunteers provide consistent and supportive relationships to children ad young people in care, offering emotional support, companionship, and guidance through shared activities and time together.The Independent Visitor plays a vital role in helping the young people build confidence and feel secure while enhancing their personal, social, and cultural development.
As an Independent Visitor Volunteer in England, you might:
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support the child/young person to experience enriching activities that contribute to their personal and cultural development
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engage in activities such as pursuing hobbies, meeting for meals, or socialising in a community setting
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listen to and support the young person, fostering a sense of safety and trust
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help the young person develop social skills and increase their involvement in their community
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develop a positive and lasting relationship, ensuring the young person feels valued and supported
You will need to be over 18 years old and be living in the UK. Please note that the Independent Visitor Volunteers generally volunteer at evening and weekends due to the children’s and young person’s availability.
Safeguarding Commitment Statement
VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.
ED&I Statement
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.
To find out more click “Apply Now”.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become a Cadet Unit Leader – Inspire. Support. Lead.
Opportunity in Basingstoke: Volunteer Police Cadet Unit Leader
Are you looking for a role where you can make a real and lasting difference to young people in your community? We are currently recruiting Volunteer Police Cadet Unit Leaders for our Basingstoke unit.
This is a unique opportunity to guide and inspire young people while developing your own leadership, communication and organisational skills.
Why Become a Unit Leader?
As a Unit Leader, you will play a vital part in supporting young people during some of the most important years of their development.
You will help cadets to:
• Build confidence and resilience
• Develop transferable life skills
• Feel supported by consistent, positive adult role models
• Understand and contribute to their community
• Explore future opportunities, including potential careers in policing
The role also makes a meaningful contribution to community safety by supporting engagement events, crime‑prevention activities and early‑intervention opportunities.
What the Role Involves
You will be responsible for:
• Planning and coordinating weekly cadet sessions
• Delivering an engaging, inclusive curriculum
• Organising and supporting community safety and engagement events
• Acting as the main point of contact for parents and guardians
• Promoting the cadet unit within the local area
• Managing records, budgets, and risk assessments
• Ensuring the welfare, safety, and development of all cadets and volunteers
This is a varied and rewarding role where you can genuinely shape the experiences of young people and fellow volunteers.
Who We Are Looking For
We welcome volunteers from all backgrounds, prior cadet or youth‑work experience is not required. What matters most is your ability to:
• Communicate effectively
• Motivate and support young people
• Demonstrate patience, empathy, and commitment
• Uphold the constabulary’s values of respect, empathy, courage, and public service
Training and Support
All volunteers receive:
• Safeguarding training
• A full induction
• Ongoing CPD and skills development (e.g., first aid, conflict management)
• Support from the wider Cadet Team and fellow leaders
Help us support young people as they grow, learn, and contribute to their communities.
The client requests no contact from agencies or media sales.
We’re seeking committed new trustees to help guide a small but ambitious charity supporting children and young people with cerebral palsy, ensuring our funds deliver meaningful, life-changing impact.
Our Board is made up of a small, committed group of trustees who bring a mix of professional expertise and personal connection to our cause. Together, we oversee a grant-making charity that has a long heritage and a clear ambition: to increase our income and ensure we can support more children and young people with cerebral palsy in meaningful, practical ways.
Like many small charities, our challenge is balancing strong governance with growth. We are financially stable and well run, but we want to think more strategically about our future: how we prioritise funding, how we grow awareness and income, and how we ensure every grant we make delivers real, lasting benefit for families. The new trustee will play an active role in shaping these conversations and helping the Board move confidently from steady state to sustainable growth.
The role is hands-on and collaborative. Trustees are expected to attend four board meetings a year, contribute thoughtfully to discussion and decision-making, and engage between meetings when specific issues arise. Depending on interest and experience, the new trustee may also be invited to take a lead role in an area of work or join a small working group, for example around fundraising development, investment oversight, or grant assessment.
This is an opportunity to influence how limited charitable funds are used where they matter most. Trustees are directly involved in decisions that enable children to access therapy, specialist equipment, and support that may not otherwise be available. For someone who wants to make a tangible difference, this is a role where your contribution can be clearly seen in the lives of the children and families we support.
The Board values open discussion, shared responsibility, and a supportive culture, making this an especially rewarding role for someone who wants their time and judgement to have genuine impact.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Side by Side care leavers programme aims to reduce feelings of isolation and loneliness for care leavers and to bridge the gap between leaving care and finding their own way in the world by embarking on their journey ‘side by side’ with them when they need it.
Every child taken into care and every young person who leaves it should expect the very best care alongside the support and love they need to thrive.
Sadly, far too many young care leavers are thrust into the adult world before they are ready, facing a life without the support of family and friends that so many of us take for granted.
Young people tell us they are missing the skills and trusted people they need to help them navigate this new chapter in their lives. While some lack a positive adult role model, others are struggling to access education, employment, health services and maintain financial security.
Most just need someone to talk to; someone they can trust.
The impact of care experience does not end at 18, 21 or even 25. It is a continuous lifetime experience that can have lasting effects. Young people are at risk of falling into debt, becoming mentally or physically ill, vulnerable to exploitation and discriminated against as they leave care.
What they need is a bit of extra support to help.
How can you help?
Come and join us in volunteering to support a care leaver.
You do not need any specific skills or experience, just enthusiasm and a willingness to support a care leaver with their practical and emotional needs.
We just ask that you commit to the programme for a minimum of 12 months.
You will receive all the support and training you need to make the most of your role, including:
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Support from your line manager
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Access to a range of training opportunities
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Reimbursement of all reasonable expenses
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An interview and selection process including an enhanced DBS check, references and a digital risk assessment are required for this role.
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you enjoy being outdoors and working with children? We’re looking for friendly, reliable volunteers to support weekly allotment sessions with primary school children. No gardening experience is required — just a positive attitude, a willingness to help, and an interest in nature and supporting young people.
Job Description
You will assist lead gardeners during 1-hour weekly sessions with children, helping them take part in planting and other simple gardening activities. The role also includes 30 minutes before the session to help set up and 30 minutes after to help tidy and pack away.
A DBS check and safeguarding training are required, and we will cover the full cost. We value consistency so children can build trusted, positive relationships with volunteers. You are welcome to volunteer for more than 2 hours per week if you wish.
Job Requirements
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DBS check and safeguarding training (cost covered by the organisation)
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Friendly, enthusiastic, and comfortable working with children outdoors
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Able to work as part of a team, supporting both gardeners and children
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Commitment to a minimum of 2 hours per week (including set-up and pack-down time)
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Reliable and consistent, helping children build trust over time
Job Responsibilities
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Support lead gardeners during 1-hour allotment sessions with primary school children, working collaboratively with staff and other volunteers
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Help children with planting, watering, weeding, and other simple gardening tasks
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Assist with 30 minutes of set-up before and 30 minutes of tidy-up after each session
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Encourage children to take part and keep sessions fun, safe, and engaging
Be a positive, consistent presence and follow safeguarding guidelines
We aim to build confidence in children aged 5-11 through educational activities that can be taken with them into adulthood.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This Role Is Where Trust Is Built—or Lost
At Tell My Truth and Shame the Devil C.I.C., social media is not a marketing channel. It is often the first place someone tells the truth. The first place a survivor speaks. The first place a young person asks for help, direction, or hope. The Social Media Engagement Officer is the human presence behind our platforms — responding, guiding, holding boundaries, and directing people safely into the right parts of our ecosystem. This is not a growth-hacking role. This is a trust, discernment, and care role.
Purpose of the Role
The Social Media Engagement Officer ensures that every interaction on our digital platforms is:
- Human, not automated
- Trauma-aware, not reactive
- Boundaried, not extractive
- Purpose-led, not performative
You are the bridge between content and community — between attention and action.
Experience Qualification and Requirements
Essential experience
- Experience in community engagement, online community management, moderation, or customer support where tone, safety, and trust matter.
- Experience communicating in sensitive contexts (e.g., advocacy, youth work, frontline/community roles, safeguarding-adjacent environments).
- Experience handling challenging messages, conflict, harassment, or emotionally charged content with professionalism and calm judgement.
Essential skills & qualities
- Strong written communication skills, including the ability to respond clearly, respectfully, and consistently in public and private channels.
- Emotional regulation and resilience when exposed to distressing content, survivor stories, or hostile interactions.
- Reliability, discretion, and strong boundaries, including comfort following protocols and escalating without delay.
- Ability to apply trauma-informed language and maintain C.I.C tone-of-voice without offering counselling or personal advice.
- Ability to triage and route people appropriately (donations, volunteering, VFAP, podcast submissions, resources) using approved pathways.
- Attention to detail for logging patterns, risks, and recurring needs, and sharing structured feedback with the team.
Desirable
- Experience engaging across multiple platforms (TikTok, Instagram, X, YouTube, LinkedIn) and adapting tone to platform norms.
- Familiarity with safeguarding principles, escalation workflows, and online safety practices.
Training & support provided
- Safeguarding protocols and escalation pathways.
- Platform-specific engagement standards and tone-of-voice guidance.
- Escalation and reporting systems, including how to log risks and recurring themes.
Main Responsibilities/ Key Duties
- Monitor comments, replies, and DMs across C.I.C platforms to maintain a safe, respectful, and survivor-centred community environment.
- Respond consistently in alignment with C.I.C values and tone, using trauma-informed language and maintaining clear safeguarding boundaries at all times.
- Direct individuals to the correct pathways and resources, including donation routes, volunteer onboarding, VFAP (Violence-Free Action Pathway), podcast submissions, and approved support information.
- Identify and flag safeguarding concerns immediately to the appropriate role, ensuring that potential risk is not held in engagement channels.
- Escalate high-risk messages using agreed protocols, prioritising urgent or concerning disclosures, threats, harassment, or boundary breaches.
- Help maintain comment spaces that are respectful and free from harassment, minimisation, victim-blaming, grooming behaviour, or abusive language, taking action in line with moderation guidance.
- Support healthy engagement by encouraging constructive dialogue, de-escalating where appropriate, and reinforcing community standards without argument or defensiveness.
- Log patterns, risks, and recurring community needs (e.g., common questions, frequent triggers, misinformation themes, safeguarding hotspots) and feed insights back to the team.
- Work closely with Community Moderation & Safety, Safeguarding, and Campaign/Content teams to ensure joined-up responses and consistent public-facing messaging.
- Maintain confidentiality, discretion, and professional boundaries; you do not counsel, diagnose, or provide emotional support — you route safely and responsibly.
This role is not suitable if you:
- Want to debate or argue online
- Struggle with emotional boundaries
- Seek influencer-style engagement
- Want creative control over content
- Are unable to follow safeguarding procedures strictly
This is not about visibility — it is about responsibility.
Important to Be Clear
- This is a volunteer role during the build phase
- It carries real responsibility and trust
- Emotional maturity is essential
- Paid roles will emerge as the organisation becomes financially sustainable
Next Steps
Shortlisted applicants will be invited to:
- A values-led conversation
- A short scenario-based engagement discussion
If you believe that how we respond matters as much as what we post, and that care is an operational function, not a feeling, this role is for you.
A Final Word
Social media is about people, not platforms.
If you know that:
- Trust is built through presence, care, and consistency
- Boundaries are a form of protection, not distance
- Privacy and consent are safeguarding responsibilities
- How we respond matters as much as what we post
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thank you for your interest in volunteering with VoiceAbility,
About VoiceAbility
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
Why Volunteer with VoiceAbility
Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!
Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!
Independent Visitor Volunteer
Our Independent Visitor Volunteers provide consistent and supportive relationships to children ad young people in care, offering emotional support, companionship, and guidance through shared activities and time together.The Independent Visitor plays a vital role in helping the young people build confidence and feel secure while enhancing their personal, social, and cultural development.
As an Independent Visitor Volunteer in England, you might:
-
support the child/young person to experience enriching activities that contribute to their personal and cultural development
-
engage in activities such as pursuing hobbies, meeting for meals, or socialising in a community setting
-
listen to and support the young person, fostering a sense of safety and trust
-
help the young person develop social skills and increase their involvement in their community
-
develop a positive and lasting relationship, ensuring the young person feels valued and supported
You will need to be over 18 years old and be living in the UK. Please note that the Independent Visitor Volunteers generally volunteer at evening and weekends due to the children’s and young person’s availability.
Safeguarding Commitment Statement
VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.
ED&I Statement
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.
To find out more click “Apply Now”.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thank you for your interest in volunteering with VoiceAbility,
About VoiceAbility
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
Why Volunteer with VoiceAbility
Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!
Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!
Independent Visitor Volunteer
Our Independent Visitor Volunteers provide consistent and supportive relationships to children and young people in care, offering emotional support, companionship, and guidance through shared activities and time together. The Independent Visitor plays a vital role in helping the young people build confidence and feel secure while enhancing their personal, social, and cultural development.
As an Independent Visitor Volunteer in England, you might:
- support the child/young person to experience enriching activities that contribute to their personal and cultural development
- engage in activities such as pursuing hobbies, meeting for meals, or socialising in a community setting
- listen to and support the young person, fostering a sense of safety and trust
- help the young person develop social skills and increase their involvement in their community
- develop a positive and lasting relationship, ensuring the young person feels valued and supported
You will need to be over 18 years old and be living in the UK. Please note that the Independent Visitor Volunteers generally volunteer at evening and weekends due to the children’s and young person’s availability.
Safeguarding Commitment Statement
VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.
ED&I Statement
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.
To find out more click “Apply Now”.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a dedicated and detail-oriented Volunteer Researcher to support our Corporate Fundaising team. Your role will be pivotal in identifying and researching prospects and Charity of The Year Partnerships who align with our mission. You will help us grow our pipeline of supporters and inform personalised, strategic approaches that lead to meaningful engagement and transformational support.
About Us:
Rays of Sunshine is dedicated to brightening the lives of seriously ill young people and their families by granting wishes and providing ongoing support in hospital and within the community. We are seeking a motivated volunteer to support our major gifts team by conducting research and helping to build our partnerships pipeline.
Key Responsibilities:
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Identify and research prospective corporate partners, with a focus on Charity of the Year opportunities
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Build and maintain a structured prospect pipeline to support new business development
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Research CSR strategies, ESG priorities, funding history, key decision-makers and employee engagement programmes
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Strong research and analytical skills
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Commercial awareness and understanding of corporate partnerships
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Excellent attention to detail
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Confident using LinkedIn, Companies House, Charity Commission and online research tools
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Self-motivated and comfortable working independently
What You’ll Gain:
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The opportunity to directly contribute to securing high-value corporate partnerships
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Insight into charity new business and pipeline strategy
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Experience working with a dynamic, ambitious team
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A chance to make a tangible difference in the lives of seriously ill children and their families
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A reference upon successful completion of your volunteering
We brighten the lives of seriously ill children across the UK by granting wishes and providing ongoing support in hospitals and within the community