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Aim of this role
Assessor volunteers support the drop-in sessions in our offices and outreach. They discuss with clients the issues they have come to us for help with. After this (and with full support from the supervisor), assessors discuss next steps and actions with the client to help resolve their issues.
As an Assessor, you will be a part of the service delivery. You will:
complete an induction to Citizens Advice and training for your role
help with the drop-in sessions
complete full assessments with our clients, following CAML processes and procedures
record a summary of your interactions with clients in our Case Management System and consult with the Supervisor on the day regarding the relevant next steps
ensure that equality, diversity and inclusion are promoted in our work
adhere to Citizens Advice Merton and Lambeth’s aims and principles
maintain all relevant GDPR rules and regulations
Locations
Our main offices in Kennington, Morden and Mitcham and different outreach locations in Merton and Lambeth. All three offices are well-connected to public transport, and the office in Mitcham has a car park.
What’s in it for you?
make a real difference to people’s lives
build on valuable skills such as communication, listening and problem solving, and increase your employability
work with a range of different people, independently and in a team
have a positive impact in your community
be part of a friendly and supportive charity team
develop transferable skills for employment, training or other volunteering opportunities
have an opportunity to progress with your training and develop adviser knowledge of some of our key enquiry areas
What we are looking for
You don’t need specific qualifications or skills but you’ll need to:
excellent communication skills, both written and verbal, are essential
be friendly and approachable
respect views, values and cultures that are different to your own
have good IT skills
be able to understand information and explain it to others
be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection
be willing to undertake training in your role
Satisfactory references are required before joining the charity.
And we’ll reimburse expenses, too.
Commitment
This role requires you attend our offices or outreach locations in person.
Our offices are open to the public from 9.30am to 3pm, five days a week. During your training, you are required to contribute at least one day in one of our offices and Wednesdays each week for online training. After your training is completed, you required to attend one of our offices at least one full day per week in office. Ideally we ask for a commitment to volunteer with CAML for at least 12 months.
Valuing inclusion
Our volunteers come from a range of backgrounds and we particularly welcome applications from racially minoritised people/people of colour, disabled people, people with physical or mental health conditions, LGBTQ+ and non-binary people.
If you are interested in becoming an assessors and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you please contact us.
How to apply
Please visit our website to find out how to apply
We are registered with the Information Commissioner’s Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy on our website for more information on how your personal data will be processed and stored.
WE PROVIDE FREE, INDEPENDENT, CONFIDENTIAL AND IMPARTIAL ADVICE AND INFORMATION SUPPORT
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Client Services Helpline Volunteer, you will play an important role in supporting the delivery of our services. Working within a compassionate and inclusive environment, you’ll help provide high‑quality, person‑centred support to individuals seeking guidance, information, or reassurance.
This role involves:
We ideally ask for a commitment of one 4‑hour shift per week, although we do appreciate that this may not always fit around everyone’s circumstances. Our helpline operates 24/7 and shifts are prearranged to suit volunteers’ availability.
Training:
The training for Client Services Helpline role consists of initial e-learning. Volunteers are also required to attend a weeklong virtual training session so that we can provide guidance and support to them whilst they navigate our systems for the first time as well as for us to go through our processes and ensure that they have all the access needed to succeed in the role.
The training runs Monday – Friday from 9am to 4pm.
To ensure that our construction community can access the emotional, physical and financial wellbeing support they need and to develop healthy future.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you keen to make the workplace fun and engaging for our great people providing great care through the power of cycling?
At West London NHS Trust we are passionate about great people providing great care by offering a highly personalised working experience. We are also aspiring to become one of the greenest trusts in London if not the UK. As a volunteer you will promote the diversity and inclusion for all staff, create a Bicycle User Group which is welcoming and accessible to all and develop and champion fun and engaging cycling moments throughout the year.
This role involves:
We’re committed to promoting hope and wellbeing, working with patients, service users, carers, families and partners across the communities we serve.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What we do
Respair Therapy C.I.C. began in 2023 with a simple belief: dance belongs to everybody, and every body. Like many of the people we work with, Respair does not fit neatly into one box. Our work exists on a spectrum, from the gloriously frivolous to the deeply serious.
At one end, we hire out silent disco equipment so that people can turn their living room, kitchen or garden into a dancefloor. We create joyful events where people can put on a pair of headphones, choose their music and dance together without worrying about what they look like. Income from silent disco hire goes back into Respair, so a party in someone’s garden can help another person access psychological support.
At the other end is Dance Movement Psychotherapy, or DMP. This is not a dance class or an informal wellbeing activity. It is a recognised form of psychotherapy in which movement, the body and the relationship between client and therapist are central to the clinical work.
In the UK, Dance Movement Psychotherapists complete postgraduate training at Master’s degree level, including clinical placements, personal therapy, supervised practice and academic research. Qualified practitioners register with the Association for Dance Movement Psychotherapy UK and work to professional and ethical standards. DMP is used within NHS services, as well as in schools, mental health services, social care, charities and private practice. It is serious clinical work that can support people experiencing trauma, abuse, anxiety, depression, loss, relationship difficulties and other forms of psychological distress.
Between these two ends are projects such as Babe Club, our silent disco for parents, carers and babies; therapeutic movement in schools; and work with neurodivergent people, adults with learning disabilities and people living with dementia.
Our work is inclusive, trauma informed and anti oppressive. Whether we are helping somebody throw a brilliant party or supporting a person through specialist psychotherapy, we are creating more opportunities for people of different ages, backgrounds and abilities to experience movement, connection and psychological support.
How do we what we do
Respair is run by a Founding Director and team of Supporting Directors who volunteer their time. The Founding Director is also the Lead Psychotherapist and Facilitator. We meet quarterly to discuss the finance, legal and compliance aspects of the work. We have an accountant and a book keeper and we use Quickbooks to keep everything in one place. We apply for funding from local and national funding bodies. We have been successful in securing over £24,000 in restricted funds, and we have plans to apply for more.
What we need
Respair is a creative and responsive organisation, so new ideas and opportunities can appear quickly. We need a Finance Director who can help us pause, understand the numbers and decide what is realistic.
The right person will be financially experienced, practical and approachable. They will look beyond whether the figures add up to help us understand what they mean, ask difficult questions and give clear advice.
Essential skills and qualities
The successful candidate will:
The Finance Director will work closely with Debbie, our Founding Director, so a warm, straightforward and respectful working relationship will be important.
Desirable skills and qualities
It would be helpful if the candidate also has:
We do not expect one person to know every answer. We do expect them to recognise the limits of their knowledge, ask questions and seek specialist advice when needed. A sense of humour and an understanding of the slightly unpredictable nature of a small, growing organisation would also be very welcome.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Café Volunteers
The Bridge Community Hut, N15 6SE
Love cooking? Enjoy meeting people?
Join our friendly community café team!
We are looking for enthusiastic and reliable volunteers to help create a welcoming space where local residents can enjoy good food and great company.
🕒 Open 3 days per week (including Saturdays), 10:00am – 4:00pm
What you’ll do
What we’re looking for
What you’ll gain
How to apply
To apply, please email or post your CV
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION
The National Institute for African Studies (NIAS) is a London-based think tank that provides objective information on African affairs, looking to appoint a Research & Publishing Intern within its office in South West, London. Our main publication, The Saharan is an interdisciplinary journal published by NIAS aimed at exploring the dynamic relationship between culture and development in Africa/UK.
JOB RESPONSIBILITIES INCLUDE:
- Support the editors in the sourcing & production of blog and journal publications
- Checking material for completeness, copy-edit and check appropriate non-technical material such as Facebook, LinkedIn and Twitter updates
- Generate, check and correct files with names, contact information, number of articles, review assessments, and consent forms.
- Serve as a custodian of approved originals of all documentation produced for The Saharan journal
- Use NIAS LinkedIn account to connect to academics and groups to promote the journal, acquire papers, and attract skilled scholars to become reviewers
- Coordinate the publication flow of the journal and all stages of the editorial processes upon the release of each issue
- Review and adjust publications according to the style of the journal, ensuring the correct usage of references and plagiarism checking
- Update wordpress website and a range of social media accounts with news, updates and promotions
THE SUCCESSFUL CANDIDATE MUST:
- Have a minimum of undergraduate degree
- Excellent knowledge of MS Office applications
- Good knowledge of wordpress, crm, social media tools
- Demonstrate excellent editorial and administrative skills together with high attention to detail
- Ability to work under pressure to tight schedules and deadlines
TO APPLY:
- CV
- Covering Letter
- Official transcript(s) of universities attended
- Contact information for two referees (email and telephone preferably from both universities and workplaces)
The position is based in London, UK. Only candidates who already possess the right to work in the UK should apply. The contract is for three months with a probation period of six weeks, extendable upon agreement and contingent on a continued volunteer/paid position.
Candidates should send a covering letter explaining the skills they would offer to NIAS, attaching a CV and a list of referees. The deadline for this round of application is 30 April. Due to the high number of applicants, only those selected will be contacted.
Flexible Working Options Available:
Job Types: Volunteer, Internship
Benefits:
Education:
Experience:
Work authorisation:
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Love Music? Make a Difference.
Could your passion for music help someone find their voice?
Music has the power to lift moods, reduce stress, build confidence, and support mental wellbeing. As a volunteer, you'll help create a welcoming space where people can express their emotions, relax, and experience the joy of making music together.
If you'd like to inspire others through the power of music, we'd love to hear from you.
What you will be doing
The skills you need
What's in it for you
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As part of the Government led Communities for Afghans programme, we are looking to recruit individuals or groups (UK BASED ONLY) to make up a team of 6 volunteers to support an Afghan family - you could be friends, neighbours, colleagues, faith groups, veterans, or community organisations are welcome.
We are currently focused on supporting families across Wales, West Midlands and Scotland but be keen to support elsewhere geographically where possible. With this in mind, you may live in these areas, but we are also delighted to bring volunteers together remotely to support a family.
You will be at the heart of this programme. It is a rewarding opportunity to make a real difference!
The Communities for Afghans programme is a community-led Government initiative supporting families as they rebuild their lives in the UK. It is a Government-approved scheme that enables local people to welcome Afghan refugee families into their community. Volunteers will be supported by us to find housing for a family, provide practical and emotional support enabling them to settle into daily life and feel a genuine sense of belonging in the community.
How community sponsorship work
Why Your Support Matters
Volunteering through Community Sponsorship is a powerful act of solidarity. You are not only helping one family — you are strengthening your entire community.
Your support helps families:
And your community benefits:
Full training and expenses covered.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Opportunity: Change a Life with Just 30 Minutes a Week
Are you friendly, chatty, and committed to making a difference?
We’re looking for volunteers to give just 30 minutes a week from home to speak with older people (aged 75+) who are feeling isolated and lonely. These weekly phone calls have been proven to transform lives - not just for those receiving them, but for volunteers too.
You’ll receive full training and ongoing support from Re-engage, a charity dedicated to reducing loneliness among older people.
If you’re interested in becoming one of these special volunteers, please get in touch - I’d love to hear from you
Become a Call Companion
Our Call Companion service connects a volunteer with an older person, aged 75 or over, who is experiencing loneliness and isolation. As a Call Companion volunteer, you’ll make a regular phone call, typically once a week, to foster friendship, enjoyment and conversation.
This role description sets out the aims and expectations of the role, your responsibilities and Re-engage’s commitment to supporting you as a volunteer.
Your role:
To become a Call Companion you’ll need to:
Practical details:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Becky’s Child Foundation
Becky’s Child Foundation is a registered national NGO in Uganda (headquartered in Kamuli) dedicated to supporting orphaned and vulnerable children, the elderly, persons with disabilities, and women/girls. We work to restore dignity and create lasting change through education support, healthcare (including kidney medical camps), disability inclusion, food aid, and women/girl-child empowerment programmes. Our vision is a Uganda where every child and every vulnerable person can live with dignity, hope, and equal opportunities.We are looking for a passionate Digital Marketer to help amplify our impact, grow our online presence, and inspire more people to support our mission.The Role
As our Digital Marketer you will lead and develop the Foundation’s digital communications and fundraising efforts. You will create engaging content, manage our social media channels, grow our online community, and help convert awareness into donations and partnerships. This is an exciting opportunity to use your digital skills for real social impact in Uganda and beyond.Key Responsibilities
What We’re Looking For
Desirable
What We Offer
How to Apply
Please send your CV and a short cover letter (max 1 page) explaining why you are interested in this role and how your skills align with our mission. We are an equal opportunities organisation and welcome applications from all backgrounds.
Ensuring Sufficient care and support is provided to vulnerable children and the elderly
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For more than a century, the RAF Benevolent Fund has stood beside the RAF Family; through
war and peace, hardship and change. From the first day in uniform to the final years of life,
we have been a constant source of emotional, practical and financial support. Today, our work
reaches serving personnel, veterans, families and the bereaved in more than 30 countries.
We are seeking an individual to join our Finance, Audit and Investments Committee which
provides advice, guidance and support to our Board who has Investment management / portfolio
experience.
The successful candidate will:
The full role description can be found on our website. These roles are voluntary, however
reasonable out-of-pocket expenses are paid. We will provide the successful candidate with a bespoke
induction programme and relevant training / development.
Interested?
If you have the experience we are seeking and are as passionate about the RAF Family as we are, we
would love to hear from you.
Please send an up-to-date CV and covering email / letter outlining your background, skills,
experience and interest in the role to the email address noted on our website.
We welcome applications from anyone who has the experience we are seeking, irrespective of
background, community, industry or protected characteristics. If you require any reasonable
adjustments as part of your application process, please let us know. We operate safer selection
practices; this will involve the successful candidate being required to have a Disclosure and Barring
Service check.
Applications will be considered on a rolling basis, and this position will remain open until we have
found our ideal candidate. No agencies please.
We are the longest-standing Royal Air Force charity, dedicated to supporting serving and former RAF personnel, and their families.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Gardening Volunteer
Location: Amadeus House, 18 Corfton Road, Ealing, London, W5 2HT
Timings: Flexible
About Waythrough
Waythrough provides specialist support across mental health, alcohol, drugs and related areas. We delivery high-quality, evidence-based services designed around the real needs of the people we serve.
Every year, we support around 125,000 people through over 250 services - and it's all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
The Crisis Recovery House supports people experiencing a mental health crisis, as an alternative to hospital admission, where appropriate. It also helps individuals discharged from hospital who need a brief period of intensive support.
As a Gardening Volunteer, you’ll work alongside staff and residents to care for the garden at Amadeus House and to co‑create engaging gardening sessions. Together, you’ll help maintain an inclusive, therapeutic outdoor space by sharing gardening skills, supporting hands‑on tasks, and contributing ideas for seasonal or themed activities. Your involvement will help make the garden a shared, welcoming environment that supports residents’ wellbeing and recovery.
Tasks may include:
Skills/qualities we would like you to bring to the role:
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy:
Discounts from various schemes
Training and personal development
A chance to make a real difference in people’s lives
Free induction and role-specific training
Support from experienced staff and regular supervision
Opportunities to meet new people and develop your confidence
Reimbursement for travel and agreed expenses
Valuable experience that can support your personal or career development
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Friends of Refugees London offers befriending and advocacy services to refugees and migrants - we are looking for an organised, friendly Volunteer Coordinator to help manage our volunteer programme, ensuring volunteers and clients have a positive experience from their first enquiry through to being matched and beyond.
About the role
This is a varied and rewarding coordination role that is pivotal to the charity’s work. You'll help guide volunteers through every stage of their journey with us, from initial enquiry through to them being matched with a client and throughout the befriending relationship.
Working closely with our small, friendly group of trustees, you will be the main point of contact to keep our volunteer programme running smoothly through a mixture of administration, communication, and coordination. As a small charity, we're flexible and collaborative, and you'll have the opportunity to help shape how we grow.
Key responsibilities
PERSON SPECIFICATION
EXPERIENCE AND SKILLS
If you meet most, but not all, of the requirements outlined above, please feel free to apply! You may have other skills and experiences which can make a positive contribution to our work and we are happy to consider your application.
What you'll gain
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here’s 5 reasons you’ll love to volunteer in our shops:
1. It's fun
2. It's flexible
3. You'll learn and share skills
4. You'll be making a difference
5. You'll work with a great team
We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
Volunteering in the shop
Mary’s Living & Giving Kew has become a much loved destination for followers of pre-loved fashion and a community hub for the wonderful residents of Kew. Located minutes from world famous Kew Gardens we welcome lots of UK and international visitors too.
Our Kew Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.
It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.
Why volunteer with Save the Children?
In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.
Skills and experiences we seek
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.
We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.
What happens next?
After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).
How to apply
Express your interest on email via the apply button.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
We believe in a world where every child survives, learns, and is protected from harm.