Volunteer roles in Hertford

Position Overview:
The Service Sales Specialist plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.

Key Responsibilities:

1. Sales & Lead Generation:

   • Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.

   • Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.

2. Participant Onboarding:

   • Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.

   • Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.

3. Customer Relationship Management (CRM):

   • Maintain accurate records of leads, interactions, and conversions in the CRM system.

   • Follow up with prospects to address concerns, nurture interest, and close enrollments.

4. Reporting & Feedback:

   • Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.

   • Share participant feedback to improve programme positioning and outreach strategies.

5. Compliance & Ethics:

   • Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.

Required Qualifications:

• Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.

• Experience:

  • 2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.

  • Experience conducting cold calls, managing leads, and closing conversions.

• Skills:

  • Strong persuasive communication and active listening skills.

  • Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).

  • Ability to articulate complex programme details in a clear, motivating manner.

  • Resilience in handling objections and rejection.

The Institute of Conservation (Icon) is seeking an enterprising and passionate supporter of cultural heritage to chair our Board of Trustees through an ambitious period of growth and change.

This fulfilling role will appeal to a people focused individual, who will welcome the opportunity to actively engage with Icon's membership and the wider heritage sector. We are looking for the skills and ambition to support us as we establish a new strategy to champion conservation and deliver sustainable financial growth to support our charitable objectives.

About the Role 

The Chair’s responsibilities include those of all Icon Trustees, with the additional operational responsibilities:

• Providing leadership to the Board in its strategic and policy role
• Chairing the Board and other meetings to facilitate positive discussion and development
• Ensuring the Board fulfils its legal and charitable responsibilities for the governance of Icon
• Establishing a constructive working relationship with the Chief Executive
• Appraising the performance of the Chief Executive and the Trustees
• Advocating for Icon and conservation via public speaking appointments at Icon events and within the wider heritage sector
• Supporting Icon’s petition for Royal Charter through stakeholder engagement activity

For the full list of responsibilities and information on Icon including its mission and values, please refer to the Chair of the Board of Trustees Recruitment Pack

About You

You will be:

• Committed to Icon’s values and the conservation of cultural heritage
• Committed to the professional ethos that defines Icon and its members
• Able to direct the business of the Board efficiently and effectively
• Skilled in developing and nurturing productive working relationships
• Willing to challenge us and introduce new ways of thinking

You will have experience in:

• Charity or corporate governance
• High level advocacy across a range of media, including public speaking, interviewing and written commentary
•  Successful fundraising and/or entrepreneurial activities
• Delivering organisational growth and future resilience
• Problem solving, building understanding, and fostering collaboration

All trustees must agree to comply with the Trustees’ Code of Conduct. You can find more information about being a Trustee on Icon’s website.

How to Apply

If you would like to be considered for a position on our Board of Trustees, please submit a brief covering letter (no more than one side of A4) explaining why you are interested in the role and highlighting your relevant skills and experience. Please also provide your CV, covering no more than two sides of A4. 

Detailed application instructions can be found on Icon's website.

Applications close on Wednesday 11 February 2026 at 5PM.

Job Description:

Services Sales Specialist (Commission-Only)

Programme Association: Enhanced Professional Development Programme (ePDP) /

International Personal Development Programme (iPDP)

Role Type: Part-time | Self-Employed Contractor | Commission-Only (Uncapped) | Remote

Commitment: 12 hours/week (Structured as two 6-hour shifts) | 16-week programme duration

Role Summary

Quilombo UK is seeking a highly motivated and experienced Services Sales Specialist to join our team as a self-employed contractor. This is a crucial, target-driven, commission-only role focused on generating revenue by converting prospective service users into paying clients.The successful candidate will gain direct, high-impact sales experience that mirrors the standards and performance expectations of a paid sales position, with the added benefit of earning commission on all confirmed deals.

Compensation Structure

● Payment Basis: This is a commission-only, self-employed contractor position. There is no fixed salary or hourly wage. The specialist is responsible for invoicing Quilombo UK monthly for earned commission.

● Commission: Commission is earned per converted sale, payable only after the customer’s second monthly payment is successfully processed.

○ Standard £200 ePDP Sale: £25 commission

○ Subsidized £100 Sale: £10 commission

○ 2-Month Rolling Sale: £65 commission

● Payment Schedule: Commission earned is paid monthly, 30 days after receipt of the monthly invoice from the specialist, following the trigger (receipt of the customer's second payment) being confirmed.

Main Responsibilities

This is a target-driven, client-facing role responsible for the full sales cycle:

● Lead Generation: Proactively research and identify prospective clients aligned with Quilombo UK’s mission and services.

● Outreach & Pitching: Initiate direct outreach (calls, emails, online meetings) with clients directly.

● Closing Deals: Deliver compelling sales pitches and presentations, handle end-to-end sales processes, and secure contracts for services.

● Pipeline Management: Develop and maintain a strong client pipeline, updating CRM or tracking systems regularly.

● Performance: Consistently meet or exceed weekly/monthly Key Performance Indicators (KPIs) related to outreach, meetings, and revenue conversions.

● Strategy: Collaborate with the Director to refine messaging and sales strategy for maximum impact. Services to be Sold

The successful candidate will primarily sell Quilombo UK’s core offerings:

● ePDP (Enhanced Professional Development Programme)

● iPDP (International Personal Development Programme)

● Quilombo UK Departments as a Service

● Workshops

● Essential: Demonstrated experience in a sales, business development, or account management role, with a proven track record of generating leads and closing deals.

● Skills: Excellent verbal and written communication, strong presentation and negotiation abilities, and confidence to work independently.

● Alignment: Passion for social justice, community engagement, and inclusion.

What We Offer

● Income Potential: Uncapped commission earning potential based entirely on performance.

● Experience: Real-world, results-driven sales experience with clear KPIs and performance feedback.

● Mentorship: Coaching and mentoring from experienced directors and leadership.

● Certification: Certificate of completion and reference upon successful 16-week programme completion.

Job Types: Part-time, Freelance

Work Location: Remote

About the role

We are a charity dedicated to providing loving, compassionate care to veterans and their partners living with disability or dementia. Alongside our care Homes, we also deliver services that support people to live well in their own homes and communities.

We are looking for kind, committed individuals to join us as Telephone Friends.

This free service offers regular, friendly telephone calls to veterans and their partners who may be feeling lonely or isolated. By giving a little of your time, you can make a meaningful difference. Offering companionship, a listening ear, and a reassuring voice.

Full training and ongoing support are provided, so you’ll feel confident and supported every step of the way.

What you'll do

• Make regular, friendly telephone calls to veterans and their partners

• Offer companionship, conversation, and emotional support

• Help reduce loneliness and promote wellbeing

• Build positive, respectful relationships over time

Who we're looking for: 

We’re looking for people who:

• Are caring, compassionate, and respectful

• Enjoy talking and listening to others

• Put people first and value meaningful connections

• Share our values and want to make a positive difference

• Have a passion for helping others live life to the fullest

You don’t need previous experience. 

Time commitment

Minimum of 1 hour per week. There is no time limit on the length of service, but Telephone Friends are asked to make a commitment for a minimum of 12 months.

Beacon for Rare Diseases hosts The Resources Hub, a 100% free and accessible e-learning platform created to support the rare disease community, including:

• Patient groups, patients and families
• Researchers and life science professionals
• Rare disease advocates

The Resources Hub brings together over 100 free resources, including written courses, video guides, webinars and recordings from events and conferences. These resources are designed to support people at every stage of their rare disease journey, whether they are just getting started or are part of a well-established organisation.

We are incredibly proud of the breadth and quality of what’s available on the Hub. However, much of our long-standing content is under-promoted, meaning that people don’t always find the right resource at the right time.

“The Resources Hub provides invaluable resources to help patient group leaders navigate challenges such as caring responsibilities, health issues, and employment.”

“It breaks down topics relevant to the rare community in a way that's easy to digest and empowering to take action!”

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About the role

We are looking for a social media volunteer to help us shine a light on the wealth of content already available within the Resources Hub.

In this role, you will:

• Spend time exploring our existing Resources Hub content
• Write 1–3 social media posts per resource, tailored for different platforms
• Help us build a reusable library of social media posts that we can draw on to promote resources when they are most relevant

This role is about helping people discover support that already exists, making it easier for patient groups and advocates to find information that could make a real difference to their work.

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Who this role would suit

This is a specific, project-based placement and would suit someone who already has experience in communications, social media or content creation.

You’ll be someone who:

• Enjoys writing clear, engaging social media copy
• Understands how to adapt messaging across different platforms
• Is comfortable working independently and managing their own time
• Can take guidance on tone and branding and run with it

While we don’t have capacity to provide training, you won’t be left on your own. We will:

• Provide clear direction on priorities and approach
• Share brand guidance and examples
• Review initial work to make sure everything feels aligned
• Have routine check-ins, provide feedback, and an end-of-placement review

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Time commitment and flexibility

​This is a fully remote volunteering role, which we ideally hope can be completed within around three months. We anticipate a minimum commitment of approximately two hours per week, though a shorter, more intensive placement could also be arranged to suit the volunteer. We are open to having more than one volunteer on this project and do not expect a single person to work through the entire Hub.

Please note: we are looking for this placement to begin as soon as possible. 

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Why volunteer with Beacon?

By volunteering with Beacon, you will:

• Help improve access to free, high-quality resources for the rare disease community
• Support patient groups, patients and advocates to build confidence and capacity
• Gain experience working with a well-established national charity
• Take on a clearly defined project with flexible working

Settled is recruiting new trustees to join its Board and support EU citizens and Ukrainian refugees to access their rights in the UK. This is a voluntary role, open to first-time trustees and those with board experience. We are particularly interested in skills relating to finance, fundraising, governance, or equity, diversity and inclusion, as well as lived experience. Meetings are mainly online, with one in-person away day per year. Closing date: 5pm, Monday 2 February 2026.

Action Tutoring is a national education charity that offers free maths and English tutoring to pupils facing disadvantage. 

By volunteering as a tutor at a local school or online, you'll be supporting children to build their confidence and help ensure they leave school with the grades needed to build a bright future.

What will I be doing?

• Tutoring 1-3 pupils in Year 5 or 6, or Year 7, 10 or 11.

• Commit to one hour a week, for up to 20 weeks. You choose the day and time to sign up to.

• Use our tutor workbooks to guide your pupils through activities that will boost their confidence and grades.

What you'll gain:

• Receive induction training, tutor workbooks and ongoing support.

• Develop skills like communication, leadership, and problem-solving.

• Meet like-minded people in our volunteer community.

• Travel expense reimbursement (up to £5 per session).

• Free DBS check.

This volunteer role is perfect for you if you:

• Are passionate about making a difference and helping young people succeed, particularly those facing disadvantage.

• Seek valuable experience working with children and are eager to hone essential skills such as communication, mentorship, and leadership – all highly valued in any career path.

• Have a busy schedule but are keen to contribute to your community, as this flexible role requires just one hour a week, either in-person or conveniently online.

We look for volunteers with:

• Solid subject knowledge in the area they wish to tutor, which may be demonstrated by a degree or grade B at A-level qualification (or equivalent) or relevant experience.

• The ability to explain concepts clearly and patiently.

• A commitment to supporting pupils’ academic progress.

We recognise that valuable experience can be gained through diverse routes, so if your qualifications differ from those mentioned - we still encourage you to apply! Please highlight any relevant experience or skills in your application.

We welcome applications from volunteers across England, Wales, Scotland, and Northern Ireland. (Please note: this is a volunteer, unpaid position.)

Our volunteers say:

" The Action Tutoring team has been fabulous in their support: timely updates, always available, closely following progress, and ready to intervene where needed, very professional indeed!"

"Volunteering is very rewarding. I would say the skills that one develops from teaching the pupils are transferable to any walk of life and make you a better person. I would highly recommend it."

We are looking for someone who shares our vision of shaping a recognised, valued and inclusive sport and physical activity sector that everyone can be a part of, and who is committed to the highest levels of governance, risk management and assurance.

The Audit and Probity Committee reports directly to CIMSPA’s Board of Trustees and is a crucial part of our governance structure, overseeing our risk landscape.  By ensuring that risk is adequately managed and that the organisation is governed with integrity, the committee guides CIMSPA’s strategic decision-making processes.  Alongside this, the committee provides oversight, challenge and scrutiny across a range of areas, including our internal controls and our financial performance and management. 

Specialisms

Based on the committee’ annual skills review, we have identified the following specialisms as a priority for recruitment:

• Government and policy-making

• Legal and regulatory

Therefore we are seeking to appoint a committee member with significant experience in at least one of these areas.

Core Skills

We also expect all committee members to have significant experience in one or more of the following:

• Finance

• Audit and risk

• Governance and compliance

• Our system interventions (as detailed in our strategy)

• Business and commercial

• Digital

Please note - an in-depth knowledge of the sport and physical activity sector is not essential.

Key responsibilities include but are not limited to:

• Ensuring that the committee fulfils its purpose as stated in its Terms of Reference.
• Ensuring that the committee complies with CIMSPA’s Charter and Statutes, charity law, company law and all other relevant legislation/regulations as they relate to the committee.
• Managing CIMSPA’s resources responsibly and honestly, with a duty of prudence.
• Working in partnership with CIMSPA’s CEO or senior leadership team to ensure the strategic aims of the organisation are achieved as they relate to the committee, maintaining a management and oversight role.
• Ensuring that the committee is accountable.

Closing date for applications: Monday 2nd March 2026 at 9am

Provisional date for virtual interviews: Monday 16th March 2026

Do you have experience in the legal sector and a passion for making a difference? We are seeking a new Trustee with legal expertise to help guide our strategy.

Key responsibilities

Governance and strategic leadership

• Actively participate in Board meetings and relevant Board committee meetings (e.g. Governance), providing objective advice on strategic direction, performance and resources.
• Work with the Chair, Chief Executive and other trustees to ensure the charity maintains the highest standards of governance, complies with all relevant laws and regulations and delivers on its mission.
• Contribute to the development, scrutiny and approval of organisational strategies, major projects and investment decisions, ensuring alignment with long-term goals.
• Champion the charity’s values, diversity and inclusion and ethical standards at all times.

Legal oversight and stewardship

• Support the organisation in complying with its governing documents, charity law, and other relevant legislation.
• Safeguard the organisation’s assets and ensure they are applied exclusively for charitable purposes.
• Support the Board in understanding legal duties, responsibilities, and liabilities.
• Contribute to setting and reviewing the organisation’s strategic direction.
• Monitor performance and ensure accountability across all areas of operation.
• Ensure financial stability and integrity, approving budgets and monitoring expenditure.
• Act as an ambassador for the organisation, promoting its mission and values.

Person specification

• Qualified solicitor or barrister or significant experience in legal practice
• Strong understanding of charity law, company law, compliance and governance frameworks
• Commitment to the organisation’s values and objectives
• Experience and understanding of the role of Company Secretary
• Experience at senior leadership level
• Exceptional communication, influencing and stakeholder management skills.
• Strategic thinker, capable of balancing detail with the bigger picture, and exercising sound independent judgement
• Deep commitment to the mission, vision and values of the charity, including principles of equality, diversity and inclusion.

Time commitment

This appointment requires a commitment to Rennie Grove Peace Hospice Care to attend quarterly early evening meetings of the Board of Trustees and serve on at least one Board committee (Governance Committee), with additional meetings as required.

In addition to attending meetings, trustees will need to make time to read and evaluate papers. All our trustees are encouraged to actively participate and engage in external events and networking to represent and promote the charity, where requested.

Appointments are usually for a term of three years with the possibility of two further three-year extensions by mutual agreement up to a maximum term of nine years.

Remuneration

This is a voluntary, unpaid trustee role. Reasonable expenses incurred in the course of duties will be reimbursed in line with the charity’s policy.

The benefits of joining our Board of Trustees include:

• Professional recognition
• Networking opportunities with fellow trustees as well as access to forums and communities of likeminded trustees at other organisations.
• Training and support to get the best out of the role.
• Career development: Diversify your experience and demonstrate leadership, governance expertise and commitment to public service.

Application process

Please submit a covering letter outlining how your skills and experience would contribute to Rennie Grove Peace Hospice Care in your role as Trustee, together with a recent CV.

The supporting statement should demonstrate why you want to join our charity, your suitability for this role and specifically address the key elements of this role specification.

If your skills and experience fit, you will be shortlisted and final selection will be via a two-stage formal interview process with the Chair of Trustees, Chief Executive and one or two other Trustees.

Deadline for applications: 5pm on Friday 13 February

Interview dates: 26 February and 11 March

St John has embarked on a journey to achieve the goal of ensuring that every community and young person across the country is first aid confident. We are looking for a leader with a passion for sharing best practices and expertise and helping communities to inspire and support volunteers on this journey across our Community of Practice – Property.

As a Community of Practice Lead, you will play a vital role in shaping how specialist volunteers contribute to St John Ambulance's mission, helping to establish and maintain standards of excellence. If you enjoy empowering others and driving positive change, this could be the perfect role for you. We need someone who is committed to equity, diversity, inclusion, and the fostering of a value-based leadership culture. If this sounds like you, perhaps the role of Community of Practice Lead role, at St John Ambulance, could be perfect for you.

As a volunteer senior leader, attendance at various meetings is expected. Most of these will occur in the evening, some at weekends but there is potential for some day time meetings that your attendance may be required at which involves working with our salaried colleagues.

The closing date for this vacancy is 4th April 2026.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

From elderly moggies to energic kittens, every day across the UK cats and kittens are in need of a temporary place to stay, and lots of love and TLC! We need more fosterers like you to provide a safe, temporary haven for cats and kittens and provide them with everything they need before they get their chance to land on their four paws and make a house a home.

You can expect us to 

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Ensure you have all you need in place to foster the cat(s) in your care, for example equipment and food
• Cover all your foster cats’ expenses and agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you 

• A stable, safe and compassionate environment in your home or in a purpose-built pen in your garden provided by us
• Enrich the cats’ experience in care including play, exercise and appropriate handling/interaction
• A willingness to complete some training in order to provide high standards of cat welfare
• Introduce cats to prospective adopters so they can find their forever home
• You can find out more about being a Fosterer on our website

Time expectation

Our volunteer fosterers usually spend around one and a half hours per day (around 10 to 13 hours per week) in this role, but this might vary depending on the number of cats or kittens in care.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Join us as a Cat Welfare Support volunteer and make a real difference to the lives of cats and their owners. Whether it’s taking cats to the vet, helping to maintain cat welfare standards, or supporting other volunteers to keep everything organised, your support will help us take care of more cats. Help us create a better life for cats and their families with your compassion and dedication.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role. We’ll help you choose what you’d like to get involved with, making sure it benefits both you and the team, for example: 

• supporting the team to maintain high standards of cat welfare
• transporting cats to vet appointments or to new homes
• entering records for cats and cat-related activity to track the impact of the team
• supporting with cat admissions and matching cats with prospective owners
• ordering, collecting and delivering cat-related supplies, for example, food, litter, medical supplies
• communicating with the public, offering support with cat ownership or lost and found cats
• supporting the volunteer neutering team

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

From elderly moggies to energic kittens, every day across the UK cats and kittens are in need of a temporary place to stay, and lots of love and TLC! We need more fosterers like you to provide a safe, temporary haven for cats and kittens and provide them with everything they need before they get their chance to land on their four paws and make a house a home.

You can expect us to 

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Ensure you have all you need in place to foster the cat(s) in your care, for example equipment and food
• Cover all your foster cats’ expenses and agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Join us as a Cat Welfare Support volunteer and make a real difference to the lives of cats and their owners. Whether it’s taking cats to the vet, helping to maintain cat welfare standards, or supporting other volunteers to keep everything organised, your support will help us take care of more cats. Help us create a better life for cats and their families with your compassion and dedication.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role. We’ll help you choose what you’d like to get involved with, making sure it benefits both you and the team, for example: 

• supporting the team to maintain high standards of cat welfare
• transporting cats to vet appointments or to new homes
• entering records for cats and cat-related activity to track the impact of the team
• supporting with cat admissions and matching cats with prospective owners
• ordering, collecting and delivering cat-related supplies, for example, food, litter, medical supplies
• communicating with the public, offering support with cat ownership or lost and found cats
• supporting the volunteer neutering team