Volunteer roles in Kentish town

BioBright

We deploy algae systems in ports to capture CO2, remove pollutants, and monitor environmental impact.

Strategic CFO

About BioBright

BioBright is developing the next generation of environmental intelligence for ports and critical infrastructure. Our autonomous monitoring platform combines advanced sensing, AI-powered analytics, and real-time decision support to help operators improve environmental compliance, reduce operational risk, and make faster, data-driven decisions.
As we transition from successful pilots to commercial scale, we are looking for a strategic CFO who can help build the financial foundations required for sustainable growth and successful fundraising.

The Opportunity

This is not a traditional finance role. We are looking for a strategic partner who can shape BioBright's growth trajectory by developing a capital strategy that enables rapid customer adoption, scalable operations, and long-term shareholder value.
The successful candidate will work closely with the CEO to ensure every financing decision accelerates commercial growth while maximising capital efficiency.

Key Deliverables

1. Build a Scalable Financial Strategy

Timeline: First 60 days

• Develop a robust three-year financial model.
• Define commercial KPIs and unit economics.
• Build customer acquisition and revenue forecasting models.
• Create scenario planning for conservative, expected, and high-growth outcomes.

Impact
Provide the financial framework required to scale confidently while maintaining financial discipline.

2. Develop the Capital Strategy

Timeline: First 90 days

• Determine the optimal size of the next funding round.
• Recommend the timing of future fundraising activities.
• Model expected cash runway under different growth scenarios.
• Produce dilution and ownership models across multiple investment rounds.
• Develop valuation assumptions linked to commercial milestones.

Impact
Enable BioBright to raise the right amount of capital at the right time while protecting shareholder value.

3. Improve Investor Readiness

Timeline: Months 2–6

• Build investor-grade financial models.
• Prepare fundraising metrics and Board reporting.
• Support due diligence and investor discussions.
• Develop financial narratives that clearly communicate scalability and commercial potential.

Impact
Increase investor confidence and improve fundraising outcomes.

4. Drive Capital Efficiency

Timeline: Ongoing

• Review spending priorities and capital allocation.
• Optimise cash utilisation across engineering, commercial, and operations.
• Ensure investment decisions maximise long-term company value.
• Support pricing and commercial strategy through financial analysis.

Impact
Increase growth while extending runway and reducing unnecessary dilution.

Time Commitment

• Approximately 1 day per week initially.
• Additional support during fundraising periods.
• Flexible engagement based on company milestones.

Success Measures

Within the first 12 months, the CFO will have helped BioBright to:

• Develop a scalable financial operating model.
• Establish clear financial metrics for customer adoption and growth.
• Build a capital strategy aligned with commercial milestones.
• Increase investor attractiveness through professional financial planning and reporting.
• Optimise runway and capital efficiency.
• Support a successful fundraising process with robust financial modelling and valuation analysis.

Who You Are

You have experience leading finance within high-growth technology or deep-tech businesses and understand the unique challenges of scaling venture-backed companies. You are comfortable advising founders, communicating with investors, and balancing ambitious growth with disciplined capital management.
Most importantly, you enjoy working alongside founders to transform innovative technology into commercially successful businesses.

Minimum Hours per Week:

7-9 hours per week

Duration:

3-5 months

SheRebuilds

We provide free psychological care, coaching, and career support enabling domestic violence survivors' independence.

Copywriter

About SheRebuilds
SheRebuilds is a volunteer-led nonprofit initiative supporting women rebuilding their professional lives after domestic violence.
We provide trauma-informed career support through:

• career coaching
• LinkedIn and CV guidance
• interview preparation
• confidence rebuilding
• professional identity support

Our international volunteer team is based across Argentina, Germany, Greece, and Romania.
We are currently looking for a Volunteer Copywriter to help shape the voice of SheRebuilds on Instagram.

Role Overview
We are looking for a thoughtful, emotionally intelligent copywriter who understands how to create meaningful content around women, identity, recovery, and career rebuilding.
This role is not about writing generic motivational captions or “girlboss” content.
We are looking for someone who can help us create:

• emotionally resonant storytelling
• socially aware commentary
• thoughtful educational content
• strong Instagram carousel copy
• content that feels human, modern, and impactful

You will work closely with our Content Creator and Founder to help shape the tone and messaging of the project.
Responsibilities

• Writing Instagram captions and carousel copy
• Helping develop content ideas and storytelling angles
• Supporting content around:
  • women and work
  • professional identity
  • confidence rebuilding
  • domestic violence awareness
  • career recovery
  • social issues affecting women
• Adapting tone for different types of posts
• Collaborating with the content team on monthly content planning

We Are Looking For Someone Who

• Has strong English writing skills
• Understands storytelling and emotional nuance
• Has experience with Instagram content writing, copywriting, journalism, or personal branding
• Can write content that feels modern, thoughtful, and emotionally grounded
• Understands sensitive topics and can communicate about them respectfully
• Is interested in women’s issues, social impact, nonprofit work, or community building

Bonus Points If You

• Have experience writing for mission-driven brands or nonprofits
• Understand LinkedIn/Instagram content strategy
• Enjoy writing thought-provoking or commentary-style content
• Have a background in communications, journalism, psychology, marketing, or social impact

What You’ll Gain

• Experience contributing to a meaningful international nonprofit initiative
• Portfolio work and real-world social impact experience
• Creative collaboration within an international volunteer team
• The opportunity to help shape the voice of an early-stage nonprofit project

Time Commitment
Flexible / volunteer basis.
We are looking for someone who can contribute consistently, even a few hours per week.
We would love to hear from people who genuinely connect with the mission of SheRebuilds.

Minimum Hours per Week:

4-6 hours per week

Duration:

6+ months

Peer Medical Foundation

We advance healthcare access, advocacy, and education for marginalized, racialized, and vulnerable communities worldwide.

General Volunteer

As a General Volunteer, you'll support our team across projects and help wherever the need is greatest; a great fit if you're excited about our mission and want to explore different areas before specializing. Responsibilities may include:

• Supporting campaigns, events, and initiatives across our teams
• Helping with research, writing, or content creation as projects come up
• Assisting with outreach to students, communities, and partner organizations
• Sharing ideas for new projects and ways to grow our impact
• Pitching in on day-to-day tasks that keep the organization running

What you'll gain

• Exposure to multiple areas of nonprofit work, advocacy, education, resarch, communications, and more
• The chance to discover where your strengths and interests fit best
• Mentorship and feedback from our leadership team
• Experience and connections valuable for college and job applications
• A supportive, mission-driven international community

Who we're looking for
Someone enthusiastic, flexible, and passionate about health equity. No formal experience required, just reliability and a willingness to jump in and learn

Minimum Hours per Week:

4-6 hours per week

Duration:

6+ months

We are looking for a creative and passionate Volunteer Marketing & PR Officer to help raise awareness of our work, strengthen our public profile, and engage supporters, partners, and donors.

Job Title: Marketing & PR Assistant
Organisation: Adanna Women’s Support Group
Location: Redbridge London
Salary: £voluntary 
Contract: 10 hrs
Reporting to: Operations Manager

About Us

Adanna Women’s Support Group is a small but impactful non-profit support group dedicated to supporting and empowering women in our community who have experienced some of life’s challenges and lost their confidence and have no local network. Through our programmes, advocacy, and partnerships, we aim to create opportunities, provide support, build confidence and amplify the voices of women facing social and economic challenges.

We are looking for a creative and passionate Marketing & PR Officer to help raise awareness of our work, strengthen our public profile, and engage supporters, partners, and donors.

About the Role

This is an exciting opportunity for someone who enjoys storytelling, digital marketing, and community engagement. As a key member of a small team, you will lead our marketing and PR activity, helping us share our impact, promote our programmes, and grow our supporter base.

You will create engaging content, manage social media platforms, coordinate media outreach, and support the promotion of events and campaigns.

Key Responsibilities

• Develop and deliver marketing campaigns to promote the charity’s services, events, and impact.
• Manage and grow the charity’s social media presence through engaging and regular content.
• Write press releases, stories, and communications that highlight the charity’s work.
• Build relationships with media outlets, partners, and community organisations.
• Support the promotion of fundraising campaigns and community events.
• Update website content and assist with digital marketing initiatives.
• Ensure consistent branding across all communications and materials.
• Create engaging flyers and publicity materials for our services and events that is consistent with our branding and ensuring our funders logos are prominently displayed

About You

We’re looking for someone who is creative, organised, and passionate about making a difference.

You will ideally have:

• Experience in marketing, communications, or PR.
• Strong writing and storytelling skills.
• Experience managing social media platforms and digital content.
• The ability to manage multiple tasks and work independently.
• A genuine interest in supporting women and promoting equality.
• willing to committ to at least 3 months volunteering

Experience in the non-profit/charity sector is helpful but not essential.

Why Join Us?

• Be part of a passionate and supportive small team.
• Help amplify the voices and experiences of women in our community.
• Opportunity to shape and grow the organisation’s communications and public profile.
• Flexible working arrangements.
• Potential to become a paid role

How to Apply

To apply, please submit your CV and a short cover letter explaining why you are interested in the role and how your experience fits the position.

Application Deadline: asap - applications will be processed on a rolling baiss and the post will close once a suitable candidate if found

Adanna Women’s Support group is committed to equality, diversity, and inclusion and welcomes applications from individuals of all backgrounds.

Note on Equality: Adanna Women’s Support group is an equal opportunities employer. Due to the nature of our work and the vulnerable women we support, this post may be subject to an Occupational Requirement under the Equality Act 2010.

About Roots Academy

Roots Academy's Vision.
A generation of young Muslims who embody and promote a God-centred way of life. At Roots Academy, we've built a learning experience that's changing the lives of the ummah's future leaders, change-makers, and visionaries. Our mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops deep certainty, and inspires action.

Why does Roots Academy exist?
 

Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and oine.

Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that provokes thought and action.

Role Summary

To bring our vision to life, you will play a key role in shaping how Roots Academy communicates its message online. As a Website Copywriter, you will be responsible for writing clear, compelling, and structured website content that reects our mission, engages visitors, and drives action

Key Tasks

• Write and optimise website copy for landing pages, program pages, and core site content.
• Ensure messaging is clear, engaging, and aligned with Roots Academy's voice and values.
• Collaborate with designers, marketers, and content leads to produce cohesive web experiences.
• Apply basic SEO principles to improve the visibility and accessibility of content.
• Continuously rene copy based on feedback and performance insights.
  

What we're looking for:

• Passion for Islamic education and contributing to the development of young Muslims.
• Strong writing and editing skills with a focus on clarity and structure.
• Ability to simplify complex ideas into accessible and engaging content.
• Understanding of website user experience and conversion-focused writing.
• Ability to meet deadlines and adapt based on feedback.

What we have to offer

• Be part of a team of 100+ dedicated volunteers across the UK, Ireland, Canada, US, UAE, and Australia.
• Receive continuous rewards for those who seek Islamic knowledge through the Roots platform.
• Be part of a growing organisation focused on grassroots revival and education.
• Access to in-house tarbiyah sessions to develop your deen.

Please note: This is an unpaid volunteer position. Volunteers are entitled to claim expenses incurred for food , travel, and equipment, in line with our Expenses Policy.

Role description for Safeguarding Champion (Voluntary role)
“It’s been a life-changing experience. Last week I read a book to my grandson. I never read to my children because I couldn’t.” Peter, from Read Easy Poole

Read Easy provides free, confidential, one to-one reading coaching for adults who struggle with reading, through a network of volunteer groups. Read Easy groups are changing the lives of individual adults across the country by providing them with the support they need to learn to read, and in turn opening doors for them to all sorts of new opportunities in life. You can read about the difference Read Easy makes here on our website.

Outline of the Safeguarding Champion role
As the Safeguarding Champion you will ensure that your group implements, understands and works within the Read Easy UK Safeguarding Policy and organising DBS checks when necessary.
How we will support you
You will be provided with the Management Team Handbook, training/induction, policies and guidance specifically needed for this role, including access to support from a Read Easy UK Regional Adviser, via your Team Leader. You will also be invited to Read Easy UK’s regional forums and annual conference which give volunteers an opportunity for networking with those from other groups.
What you will be doing
● Reporting and actioning any safeguarding issues raised within the Team.
● Becoming familiar with Read Easy Safeguarding and DBS policies and appendices.
● Liaising with the local Adult Safeguarding Helpdesk, to seek advice or refer a case to them for further action in accordance with the Safeguarding Policy.
● Providing an induction for new Management Team Members so they are aware of the safeguarding requirements of the group, using the resources provided.
● Providing a short Safeguarding Refresher Session at a coach meeting annually.
● Carrying out Enhanced DBS checks on behalf of the group when appropriate.
● Ensuring that the group is acting in a way that recognises its safeguarding responsibilities in all its activities.
● Being the single point of contact for anyone within the group who wants to report any form of abuse or suspected abuse, or who has concerns and needs advice.
● Attending management team meetings, typically every six to eight weeks.

The skills you will need
● Ideally experience and understanding of adult safeguarding.
● Ability to work with discretion and confidentiality when required.
● A strong commitment to improving the lives of the people Read Easy works with.
● Good communication and people skills, with a commitment to maintaining confidentiality.
● Reasonable confidence in using IT.
● The ability to use initiative and work independently.
● A willingness to abide by Read Easy policies and procedures.
● An open attitude that encourages two-way communication and willingness to ask for and offer support to the Team.
● A non-judgemental attitude and respect for others, with a commitment to equality and diversity, so that you can make everyone feel valued and included.
● Energy and enthusiasm with an average of two hours a week to commit to the role.
What is in it for you?
● Develop your knowledge and skills in relation to the safeguarding of adults
● Meet and work collaboratively with new people
● Be active and engaged, adding value to your local community
Interested
If you think you can offer the time, skills and experience that we are looking for and would be interested in taking up this role, please contact the person who sent you this role description.
Please note: All Read Easy volunteer roles are subject to Safer Recruitment procedures which include verification of identity and two references, and eligibility for Management Team roles in line with Charity Commission regulations for trustees.
Please see the ‘Introduction to Read Easy for potential Management Team volunteers’ to find out more about the structure and responsibilities of the Management Team.
 

Use your expertise and experience to help the Froebel Trust reach, inspire and engage those working with young children.

The Froebel Trust is looking for two volunteers with a background in digital communications to join its Communications and Public Engagement Committee and help shape its work.

No previous committee experience is needed. You'll be supported to learn from others and to access training that suits your needs. You will need to commit around ten hours per year of voluntary time per year.

The Trust’s Communications and Public Engagement Committee members provide expertise in education, PR, marketing and communications. The committee advises the Trust’s Executive team on strategy and policy for the Froebel Trust's communication and public engagement activities. The committee reports to the Council of Trustees via the Communications and Public Engagement Committee Chair. 

Who we're looking for:

• An experienced communicator who can bring knowledge of digital communications tools and tactics, such as experience of using social media (Instagram, Facebook and LinkedIn), websites, podcast and films to engage audiences.
• Ideally they will have a thoughtful approach to, and experience of AI tools
• Insight into the challenges and opportunities for communications in today’s rapidly changing digital world
• Interest in or experience of early childhood education
• Available to attend at least two 1.5 hour long meetings per year on Zoom, typically in March and October, with flexibility for an additional hour-long workshop style meeting. We also hold an annual training session for all Froebel Trust staff and volunteers, attendance is encouraged but optional.
• Experience of working in education and / or the charity sector, and knowledge of Froebelian principles is desirable but by no means essential.
• You will need to share our commitment to improving early years education.
• The Froebel Trust strives to be an inclusive organisation and therefore would particularly welcome applications from under-represented groups and people who can bring new perspectives and experiences to our team.

What you'll do

• Attend at least two meetings per year to help shape the strategic direction of the charity’s communications activities with particular emphasis on digital communications.
• Support and challenge the Executive Team to develop and deliver a new communications strategy in line with the Trust’s new strategy for 2027-2030.

How it works

• The Trust’s Communications and Public Engagement Committee has at least three members at any one time. We are seeking to replace two members whose terms of office expire this year. The committee is chaired by a trustee.
• The Communications and Public Engagement Committee meets at least twice per year on Zoom.
• Most meetings are on Tuesdays or Wednesdays 12pm-1.30pm, typically in March and October, with flexibility for an additional session.
• Committee members are also invited to attend annual Froebel Trust whole team training for around two hours on Zoom. This is optional but attendance is encouraged.

Terms

• The role is voluntary and unpaid but out-of-pocket expenses are covered, if applicable.
• Members of the Committee are generally appointed for a three-year term, with renewal subject to Council agreement up to a maximum of six years. In exceptional circumstances and where there is a clear benefit to the Trust, a member’s term of office may be extended beyond the maximum of six years, subject to Council approval.

Questions

We’re always happy to answer questions - please email us.

For more information about the Froebel Trust and to find out more about the role, visit our website.

At One Degree, our mentors, ambassadors, and teachers are more than just volunteers—they’re lifelines for students often overlooked in their schools and communities. By offering direction, encouragement, and a sense of possibility, our volunteers transform lives while experiencing the profound reward of making a real, tangible impact.

Most of our mentors are young professionals, bringing passion, patience, and empathy to help GCSE/Year 11 students (ages 15–16) navigate their challenges. These volunteers serve as role models, guiding students who might otherwise feel left behind toward brighter futures.

To foster meaningful connections and provide continuity, we ask volunteers to commit to at least three in-person or online sessions per year. This ensures students build trust and form bonds with the people dedicated to helping them succeed.

Join us and be the difference that changes a life.

What time commitments are required?

Preparation

1. Mentor registration (2 minutes)
2. Online mentor training course (30 minutes)
3. Online safeguarding course (30 minutes)
4. Online DBS/CRB (Criminal Records Bureau) check (15 minutes)
5. Online personalised 1-on-1 mentor training (2 x 30 minutes)

Total time needed to become a mentor – approximately 2.5 hours

Mentoring

1. Choose availability that fits your schedule – whether it’s 5 hours a week or just 30 minutes a month.
2. Mentor online from anywhere in the world.
3. Adjust your availability as your circumstances change.
4. Focus on mentoring subjects you’re confident in.
5. Access support from our experienced teachers and tutors.

Total time needed to be a mentor – flexible

What it takes

Anyone who meets the following criteria is welcome to apply:

• Able to volunteer a minimum of three sessions per programme
• Patient, empathetic and considerate
• Willing to participate in group activities and sports

Important Note! You do NOT need exceptional skills in Maths or English, or previous mentoring or teaching experience to be a One Degree mentor.

What’s in it for you

Our innovative online version of our in-person programme combines group and 1-on-1 support via our custom-built online network.

We now offer 7-day-a-week mentoring for our GCSE students and programme alumni:

1. This is flexible – with no set days and times, you can make yourself available based on YOUR schedule and you can update availability with our new integrated calendar system (training required here)
2. This is innovative – during our 1-on-1 training we will run through this new addition to our custom-built online mentoring platform where you can a) connect your personal and work calendars b) select provisional availability and c) be booked by One Degree students based on their availability, your availability or by mentor speciality. This also now extends to supporting One Degree alumni.

We are looking for a film maker who will be able to join us at our food and music events, film and create short highlight clips to share on social media (see our instagram page for ideas).

What will you be doing?

• Filming videos on-site with your equipment.
• Conducting short interviews with guests and the team to create content.
• Contribute new ideas and creativity welcome to showcase and promote Plateful Cafe.

Requirements:

• Basic video editing ability
• A decent camera/phone

We are looking for someone to assist us to share information and updates through our communications and social media content, to help us fundraise and grow.

What will you be doing?

• Leading on one of our social media channels (currently Facebook, Instagram, Twitter or LinkedIn)
• Producing occasional blog posts (minimum one per quarter except LinkedIn lead who will do one per month) on topics related to Plateful Café including research and interviews.
• Recording social media analytics on a weekly basis
• Identifying potential content and opportunities
• Adding ideas to the content planner
• Postings and scheduling content
• Attendance at team catch-ups virtually/phone
• Ad-hoc attendance at events and markets
• Other duties in line with the role description

Requirements:

• Excellent communication skills in fluent English
• Has 3+ years experience of social media, copywriting, journalism, blog content creation, interviewing or similar skills (this does not have to include published work)lls and experience as a Social Media Officer and Blogger? We are looking for a new volunteer to help us at Plateful Cafe.
• Able to create interesting and engaging content
• Good computer skills
• Good time management skills
• Engaging and friendly
• Good team player

Desirable:

• Basic digital photography and editing skills
• An interest in supporting refugees and contributing to the work of Plateful Cafe
• Experience of working with refugees, people seeking asylum, vulnerable groups or lived experience
• Lives in London with ability to attend events and markets

We are looking for a dedicated and well-organised press volunteer who can assist our team with various communication tasks!

Main duties will include:

• Publishing news and reports about developments at Plateful Cafe, which is due to open in May
• Announcing and promoting events organised by our team through local press, radio, Lewisham Council and other organisations
• Writing stories for the website, funding applications and reports
• Creating content for our social media accounts

Requirements:

• A good writer and storyteller
• Contacts with the press
• Prior experience in communication

We are currently recruiting for a Social Media Volunteer. The Plateful Café works to relieve poverty and isolation amongst refugees, asylum seekers and other ethnic minorities in south-east London. Our commitment is to ensure we reach the most vulnerable people in our community and help them access the support they are entitled to. 

Videos are a powerful medium to engage with our supporters and also the wider public. You will play a great role to promote our brand and build our presence online.

About Roots Academy. 

Roots Academy’s Vision.

A generation of young Muslims who embody and promote a God-centred way of life.

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.

Why Does Roots Academy Exist?

Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline. 

Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.

Role Summary.

To bring our vision to life, we are looking for a dedicated person to play a vital role in managing and strengthening our relationships with partner organisations (such as university Islamic Societies), with a focus on marketing and growth. You will work closely with external partners to increase the number of students attending Roots workshops through creative and innovative methods.

Key tasks

• Marketing Support - Provide guidance and resources to partners for marketing Roots workshops effectively, including sharing marketing collateral and leading growth initiatives.

• Performance Monitoring - Monitor the marketing efforts of partner organisations, track key performance metrics, and provide feedback and recommendations for improvement.

• Communication Liaison - Serve as the primary point of contact through social media between our organisation and partner organisations, facilitating clear and consistent communication channels.

• Training and Onboarding - Conduct training sessions and onboarding for new partner organisations to familiarise them with our brand guidelines, marketing strategies, and communication protocols.

• Collaboration - Coordinate cross-functional efforts with internal teams, such as marketing, design, and external partnerships, to ensure alignment with partnership goals.

What we’re looking for

• Passion for Islamic education and the development of young Muslims. 

• Creative ideas and ability to think outside the box.

• Excellent interpersonal and communication skills.

• Ability to multitask successfully.

• Proficiency in project management and organisational skills.

• Analytical mindset for assessing results and suggesting recommendations.

What we have to offer

• Be part of a team of 100+ dedicated volunteers across the UK, Ireland, Canada, US, UAE and Australia.

• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform. 

• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.

• Receive in-house tarbiyah sessions to develop your deen. 

Please note this is an unpaid volunteer position. 

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.

Being a trustee at IVAR is about more than governance oversight. We want a board of different voices and perspectives that will challenge our thinking and push us to be bolder

With the support of the staff team and professional associates, trustees at IVAR are expected to:

- Set and maintain the strategy and values.
- Ensure IVAR complies at all times with its governing document, charity law, company law and any other relevant legislation or regulations.
- Maintain proper financial control and ensure IVAR applies its resources exclusively in pursuit of its charitable objects, as defined in the governing documents.
- Support the operational management of the charity.

In addition to these, each trustee should use any specific skills, knowledge or experience they have to help the Board reach sound decisions. Trustees are also actively encouraged to become involved in specific projects outside of board meetings, drawing on their own networks and experience to help support staff in their work.