Volunteer roles in Swadlincote

Legal Assistant

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.

We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. 

Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.

We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace. 

To learn more about our impactful work at Quilombo UK, we encourage you to explore our website and YouTube channel. 

Join us in leading positive change!

About the position

Quilombo UK is looking for Legal Assistant, who would love to join a growing organization. Quilombo UK works with the objective to promote different arts, sports and cultures to encourage an intercultural understanding between different communities and societies; To promote cultural awareness in the community and educate, regardless of nationality or origin, about race diversity and mutual respect; To promote good health and wellbeing; and run a community organisation with a strong focus on individuals, the community and society as a whole.

Quilombo UK is looking to recruit a Legal Assistant who helps organization in various legal matters.

This role offers a great opportunity for the right person who is looking to; gain experience in the Third Sector; develop their skills and management experience; or just simply 'give something back to their community'. The role provides you flexibility and autonomy at work. Where necessary specific training will also be provided to help you develop and grow your skill set.

Main Responsibilities

• We are looking for an experienced lawyer to assist the organisation in overlooking projects, ensuring they are compliant with relevant and up to date legislation and regulations.

• The legal assistant will be responsible for making sure all contracts, legislations and documents are treated within correct legal standards. They are to make sure that all activities are being performed in line with contracts and the law. 

• The Legal Assistant will work closely with the HR department in overlooking the volunteer forms, legislations and documents. They should also assist the different departments within the organisation(Marketing, Funding, HR, Finance) in upholding the legal requirements needed to run the tasks that they do. 

• Provide written reports as and when required. To undertake additional duties as required for the role.

General tasks

• Contribute to staff meetings and other internal meetings with views and suggestions etc.

Essential

• Well-organized, proactive and able to deliver tasks efficiently.

• Excellent researching skills

• Reading and report writing skills

• You will need to be an experienced lawyer or have a good legal understanding. 

• You will be respectful of the confidentiality of the organisation.

• You will need to help deliver work that adheres to the key objectives of the organisation. 

• Able to speak confidently with a variety of stakeholders.

• Good time-management & communication skills.

• To show professionalism at all levels and in all environments

• Strong team player

• Ability to work independently and ask for clarification when needed.

Desirable

• Committed to working with the community with a passion for helping others less fortunate.

• Can work without much supervision

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

About Clean Something For Nothing ��

Clean Something For Nothing™ (CSFN) is a global citizen movement and app connecting people to clean nature, one bag of trash at a time.

Our mission is simple: Remove what nature doesn’t need (trash) �� Put back what nature does need (trees) With our new model: 1 kg of litter collected = 1 tree planted

Since launch, the CSFN community has mobilised thousands of volunteers across 84+ countries, combining cleanup actions, impact tracking, and storytelling to inspire real-world change.

Role Description

We are looking for a creative and proactive Social Media Manager to help us amplify our impact online and make our value proposition instantly understandable for citizens and companies. Our main channel is Instagram (8000+ organic followers, ~8% engagement), with content repurposed for TikTok, YouTube Shorts, Threads and Facebook.

Key Responsibilities

• �� Actively engage with Instagram trends related to #plogging, #cleanup, #environment
• �� Create 2 short-form videos per week (Reels / Shorts), repurposed across platforms
• �� Publish 2 weekly posts highlighting community cleanups, impact or partners
• ��️ Plan and schedule content consistently �� Support growth and engagement of CSFN social channels
• ✍️ Occasionally support blog / caption writing (SEO basics can be taught)

Required Skills & Profile

• ✅ Must know how to use CapCut (video editing for social media)
• ✅ Comfortable with Canva (Canva Pro access will be provided for free)
• ➕ Familiarity with scheduling tools like Metricool is a strong plus �� Creative, autonomous and aligned with CSFN values
• �� English required (other languages are a plus)
• ��‍�� Students and early-career profiles are very welcome ⏱️ Able to commit ~8h per week

What We Offer

• �� Real, measurable environmental impact
• �� Hands-on experience in a global impact project
• �� Creative freedom & ownership of content ideas
• ��️ Free Canva Pro access
• �� A meaningful role in a values-driven community
• ❌ No salary (volunteer role)

CSFN Impact �� (and growing)

• ��️ 900000+ kg of litter collected
• �� 150000+ bags
• �� 6000000+ litres
• �� 80+ countries
• �� Thousands of volunteers worldwide

Join Us ��

If you love social media and using creativity to turn small actions into massive collective impact for good, we’d love to hear from you. At CSFN, you’re you’re helping people clean nature and reforest the planet.

Minimum Hours per Week:

7-9 hours per week

Duration:

6+ months

Job Title: Personal Assistant                                                                         

Reports To: Department Manager 

Location: Remote

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a Personal Assistant to support daily coordination, scheduling, and communication tasks across departments. This remote volunteer opportunity is ideal for someone who is detail-oriented, proactive, and looking to gain experience in nonprofit administration while contributing to a meaningful community-driven programme. 

Position Overview:
The Personal Assistant will be responsible for organising meetings, managing calendars, supporting internal communications, and assisting in day-to-day administrative operations. This role plays a vital part in ensuring smooth coordination between teams, and offers autonomy, flexibility, and mentorship opportunities for someone looking to develop or apply their administrative and organisational skills in the Third Sector.

Key Responsibilities:

Administrative Support & Coordination:

• Manage meeting schedules, appointments, and internal calendars.

• Organise virtual events, staff briefings, and team check-ins.

• Support in planning and executing internal conferences or training sessions.

Data & System Management:

• Maintain and update internal databases and contact lists.

• Implement and uphold procedures and administrative systems.

Staff Liaison & Communication:

• Act as a point of contact between managers and teams.

• Assist in internal communications and task follow-ups.

General Administrative Tasks:

• Contribute to internal meetings with updates and suggestions.

• Provide ad hoc administrative support to leadership and teams as needed.

Required Qualifications:

Education:

• No specific degree required, but relevant administrative or office support experience is preferred.

Experience:

• Prior experience as an administrative or personal assistant is an advantage.

• Familiarity with coordinating meetings, managing data, or supporting organisational logistics.

Skills:

• Strong written and verbal communication.

• Excellent organisational and time-management abilities.

• Proficiency in Microsoft Office, particularly Word and Excel.

• Proactive, professional, and able to work independently or collaboratively.

• Strong team player with attention to detail.

Benefits:

• Gain valuable administrative and coordination experience in the nonprofit sector.

• Receive support and mentorship to build confidence and skills.

• Work flexibly in a fully remote setup with a collaborative team.

• Build your network within a mission-driven cultural organisation.

• Reimbursement of local travel expenses (if in-person support is required for specific events).

Equality Statement

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.

Volunteer Placement Counsellor 

Location: Remote - online & telephone

Hours: 3 x clients per week - Mondays, Tuesdays or Thursdays

Supervision provided:3.30pm Tuesdays, fortnightly

Wimbledon Guild are recruiting up to three Volunteer Placement Counsellors to help deliver our online and telephone counselling service.  

We offer up to 16 sessions of individual online or telephone counselling to people who might find it hard to leave their homes, or their carers.

You will be on or have completed a Level 4 or above counselling course and have completed 50 hours of clinical experience or the equivalent.

You will be available to attend online supervision at 3.30pm Tuesday afternoons.  You will see a caseload of up to 3 clients online or over the telephone on either Mondays, Tuesdays or Thursdays. As this position is for online / telephone counselling, you will need access to a private and confidential working space, Wi-Fi, a private laptop and telephone. 

Wimbledon Guild Talking Therapies is accredited with BACP.

In return for your volunteering, you will receive free, online supervision, a full induction, and experience in a well-established counselling department in a London-based charity.

If you are interested, please read the Job Description/Person Specification attached.

To Apply:  Please complete the Application Form, addressing the specific criteria in the Person Specification in your Supporting Statement and return the form to us.

Closing Date:  There is currently no closing date, although we reserve the right to close applications when placements are full. Applications will be reviewed upon receipt and applicants notified if they are invited to interview.

Grant Coordinator (Existing Grants & Processes) 

Volunteer, Remote 

We are Bees Abroad, working to enable communities to empower themselves, through sustainable beekeeping. Together with local beekeeper trainers and organisations we educate, guide, and mentor communities in local best practices in Beekeeping, business creation, and protecting the environment. 

Whilst we are a small charity, we drive a lot of impact and have great ambition, funded by long-term supporters who are aligned with our work. We are looking for a Volunteer Grant Coordinator to support our current grant application cycles. This role prioritises managing and improving existing grant workflows, with scope to grow our grant funder base over time. 

The role is well suited to someone who enjoys structured work, building systems, and working both solo and collaboratively with a small, impact-driven team. The individual will be working closely with our CEO and our Administrator. 

Responsibilities: 

• Manage the timeline and requirements for existing grant applications and renewals 

• Coordinate inputs from internal team members, such as project budgets, backgrounds and activities 

• Maintain a clear overview of deadlines, documentation, and submission status 

• Create and document standardised processes, templates, and checklists for grant applications so that the process is streamlined 

• Support post-award reporting requirements where relevant 

• Keep our CRM system up to date with relevant grant funder data 

Skills & Experience: 

• Strong organisational and project-management skills 

• Comfortable working with documents, spreadsheets, and shared online tools 

• Ability to work independently and follow through on deadlines 

• Experience using Microsoft Suite and Hubspot 

• Clear written communication 

• Experience with grants, fundraising, or administration is desirable 

Growth potential (optional, over time) 

• Identify efficiencies and gaps in the current grants pipeline 

• Support exploration of additional grant opportunities once core systems are in place 

• Potential for this to become a paid role if mutually agreed 

Time commitment 

• Approx. 2-4 hours per week on average 

• Flexible schedule, with busier periods around deadlines 

What we offer 

• Meaningful involvement in a growing international NGO working across seven countries in sub-Saharan Africa 

• Exposure to real grant cycles and funding structures 

• Opportunity to shape systems that will have long-term impact 

• A role that can evolve based on your interests and capacity 

Focus Group Volunteer - Neurodiversity 

EQOL is a new charity creating practical services to improve everyday quality of life for neurodivergent adults.

Before we launch, we want to listen.

We’re looking for neurodivergent adults aged 20–40 (diagnosed, self-identified, or questioning) to take part in small, online focus groups. These sessions will help shape services around work, life admin, energy, relationships, and navigating everyday systems.

What’s involved

• One online focus group (75–90 minutes)
• Small group (5–7 people)
• Camera optional, no pressure to speak
• This is not therapy or assessment

Who can take part

• Aged 20–40
• Neurodivergent (diagnosed or not)
• Based in the UK
• No preparation needed

What you’ll get

• Gift / voucher as a thank-you for your time
• A chance to directly influence what EQOL builds and what we don’t

Your voice will help shape services built for adult neurodivergent life.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Position: Treasurer / Trustee 

Term: 3 years 

Location: United Kingdom

Who we are:

iProbono is a global organisation with a mission to enable people to access their rights in pursuit of a just society. It is a UK-registered charity and a company limited by guarantee – with a strong presence across South Asia (Bangladesh, Sri Lanka, Nepal and Pakistan), an administrative hub in the UK and a cooperative relationship with iProbono (India) Legal Services which is registered in India.

We are driven by the belief that justice must be inclusive. We do this by representing people in need, strengthening the impact of civil society and advocating for policies that promote equality and end discrimination.

What are we looking for?

iProbono seeking a Treasurer, a new Trustee who will strengthen our dynamic governance board and help shape the next chapter of our growth. Our Trustees work with a leadership team that values creativity, empathy, and pragmatism in delivering justice solutions to the most vulnerable people in our communities. As Treasurer, you will provide strategic financial oversight, ensure sound governance, and support the organisation’s long-term sustainability. Trustees are directors of the company.

Key Responsibilities

• Provide strategic oversight of financial management and sustainability.
• Serve as Chair of the Finance Committee, working closely with the CEO, senior management and external auditors.
• Ensure compliance with financial, legal, and governance responsibilities in line with charity and company law.
• Support the leadership team in setting and monitoring budgets and managing financial risks.
• Contribute to the overall strategic direction of iProbono as an active Board member.

Person Specification

Essential

• Accounting qualification from a recognised UK body (e.g. ICAEW, ICAS, ACCA, or CIMA).
• Experience in financial management, auditing, or charity finance, ideally within an international or non-profit context.
• Experience serving on the Board of a civil society organisation, with close involvement in governance, finance, or legal oversight.
• Understanding of or experience working in the Global South, particularly South Asia.

Desirable

• Experience working with fundraising professionals, knowledge of donor landscapes, or the ability to open doors to new funding opportunities.
• Interest or experience in the fields of justice, legal empowerment, and capacity-building.

Commitment:

Our Treasurer should be based in the United Kingdom is expected to attend:

• Four quarterly Board meetings in London;
• Four Finance Committee meetings in London; and
• One annual strategy day.

Some Board meetings may be attended virtually. This is a voluntary position and reasonable travel expenses are covered for those travelling from outside London to attend meetings.

About Bank.Green Since the Paris Agreement, global banks have poured a staggering $7.9 trillion into the fossil fuel industry. At Bank.Green, our mission is to lower this vast carbon footprint via technology and consumer action. We empower bank customers with the tools and insights they need to influence their banks towards sustainable lending, or switch to greener alternatives. To date, our bank-checking tool has been used over 500,000 times by bank customers worldwide, while we have shifted over $50m towards bank who are financing a greener future.

Through transparency, engagement, and innovation, we aim to redefine the role of banks in the fight against climate change

Role Overview.

As our Director of Content, you will play a vital leadership role in shaping and overseeing our content strategy, ensuring that Bank.Green's messaging is impactful, cohesive, and aligned with our mission. Success in this role means managing a team of social media contributors, ensuring content quotas are met, and maintaining the quality and consistency of our published materials. You’ll oversee various content initiatives, from social media to newsletters and blogs, and provide guidance on ad hoc website content updates. Your work will help amplify our impact, inspire meaningful action from our community, and drive the movement for sustainable banking.

Commitment

This role is currently volunteer-based, and we are seeking a commitment of 5-10 hours per week. We are looking for somebody to join us long-term but are open to shorter-term applicants

Key Responsibilities

• Lead and manage the social media team, ensuring monthly posting quotas are met and content aligns with our overarching strategy.
• Generate and refine content ideas in collaboration with the team to maintain engaging, impactful, and relevant messaging across platforms.
• Copyedit and approve the short monthly newsletter and occasional blog posts produced by the research team.
• Oversee and assist with miscellaneous content-related projects, including updates and improvements to website content.
• Monitor performance metrics across platforms to identify areas for improvement and inform future content strategies.

Desired Skills

• Proven experience in content strategy, editorial leadership, or a similar role.
• Strong writing, editing, and proofreading skills with a keen eye for detail.
• Experience managing teams or working collaboratively across multiple contributors.
• Familiarity with social media platforms, trends, and best practices.
• Ability to juggle multiple priorities, meet deadlines, and adapt to changing needs.
• Basic understanding of climate advocacy or finance (optional but beneficial).

Volunteer Benefits

As a volunteer-driven organization, we are very focused on making all of our opportunities as valuable as possible for our volunteers. In this spirit, we will offer you:

• Opportunities to gain insights into sustainable banking practices and advancements in environmental advocacy through continuous learning.
• The chance to network with other sustainability professionals and advocates, enhancing your professional connections.
• Valuable experience in a critical climate-focused role, which will enhance your resume and skill set.
• Recognition for positive performance with supportive references and recommendations for your future career growth.
• A significant role in driving impactful changes in the banking sector to accelerate a sustainable futu

The International Youth Federation is an international non-profit youth organizations network governed by the present Statutes and the Swiss Civil Code. It is neutral politically and non-denominational, aiming to empower youth worldwide.

The core function of the IYF Executive Office (ExO) is to provide the support services needed to enable the IYF Senior Management Team (SMT) to perform their leadership roles effectively. The IYFEO tasked with the responsibility to provide policy and programmatic support to IYF's activities across HQ Bureaux and Regional Administrations.

The Office of the IYF Secretary-General (OSG) is an integral part of the Executive Office established to inspire and cultivate the next generation of innovative leaders. The OSG serves as an instrumental unit, where the strategic decisions and operational oversight of the IYF are made, including its various operational and programme oversight.

Under the guidance of the OSG Deputy Director, the Senior Communications Manager will be required to interpret programmatic priorities and complex material into clear, contextually relevant language that is accessible to targeted audiences and accurately reflects the position of the IYF. He/she will research, write and edit speeches, video messages, talking points, forewords, editorials and other materials to position the Secretary-General and the IYF as a global and trusted voice on youth development.

Mission Statement
To voluntarily represent, positively promote, and uphold the mission of “Empowering youth for a better world” in various programs and opportunities throughout the IYF interventions across member countries.

Responsibilities
• Take the lead in strategy, planning, research and production of a wide range of communications materials, including speeches, lectures, statements, articles, op-eds, and other major written contributions.
• Develop and implement a communication work plan for the President/SG, aligned with the IYF Global Strategy and related communications plans, in order to maximize media coverage of the activities of IYF.
• Research and analyze information gathered from diverse sources, including in close coordination with the Department of Public Information, for use in written materials and communications products.
• Seek input and information from senior staff, review relevant material, project documents and reports with a view to drafting and editing speeches, statements and talking points while ensuring policy coherence and accuracy.
• Write opinion pieces and articles on behalf of the President/SG for high-profile media in order to maximize the impact of IYF activities by identifying and developing newsworthy ideas/topics and identifying possible high-profile media for placement.
• Perform other media work-related duties as assigned.

Skills Required:

Executive Speechwriting & Messaging

• Draft speeches, talking points, video messages, forewords, and statements for Senior Management
• Translate complex policy and programmatic priorities into clear, compelling narratives
• Ensure alignment with organizational strategy and policy coherence

Speaking Engagements & Global Event Sourcing

• Identify and secure high-level speaking opportunities at international conferences and forums
• Proactively research global events aligned with organizational priorities
• Position senior leaders as keynote speakers, panelists, or thought leaders

Media Relations & Press Engagement

• Build and maintain relationships with journalists and media outlets
• Pitch op-eds, articles, and interviews to high-profile media platforms
• Maximize media coverage and visibility of senior leadership activities

Strategic Executive Communications Planning

• Develop and implement communications work plans for Senior Management
• Align executive visibility efforts with the Global Strategy and communications objectives
• Monitor opportunities to enhance public positioning and influence

Stakeholder Coordination & Advisory Support

Liaise with internal departments to gather accurate, up-to-date information

• Advise senior leaders on messaging approach and audience positioning
• Ensure consistency across speeches, media engagements, and public appearances

Experience 
Experience within an NGO, INGO (such as the United Nations), charity, government, non-profit, not-for-profit, international relations, international development (such as USAID) or youth empowerment or similar organization is advantageous but not essential. 

Minimum Hours per Week:

4-6 hours per week

Duration:

6+ months

About Revive Battery B.V.

Revive Battery is a sustainability-driven startup transforming the energy sector through battery regeneration and circular economy innovation. Based in the Netherlands, we extend battery life, reduce waste, and minimize environmental impact using our advanced regeneration technology.

Role Summary

As a Fundraising Volunteer, you will play a key role in identifying, researching, and supporting the development of funding opportunities, including grants, donor partnerships, and investment outreach. This position offers hands-on experience in social impact fundraising, proposal development, and strategic collaboration within a fast-paced cleantech startup environment.

Key Responsibilities

• Research and track potential funding opportunities, including grants, accelerators, and impact investors.
• Assist in drafting proposals, pitch decks, Letters of Intent (LOIs), and grant applications.
• Maintain a database of funders, deadlines, and application progress.
• Support internal reporting and documentation for ongoing grants and partnerships.
• Attend and take notes on donor meetings, partnership calls, or webinars related to fundraising.
• Collaborate with the communications and marketing teams to align messaging for funders and impact storytelling.
• Provide administrative and coordination support for fundraising campaigns and donor relations.

Requirements

• Currently pursuing or recently completed a degree in International Development, Business, Communications, Environmental Studies, or a related field.
• Strong research, writing, and analytical skills.
• Familiarity with fundraising, grant writing, or startup funding is a plus.
• Organized, detail-oriented, and able to manage multiple tasks and deadlines.
• Proficient in Google Workspace; experience with CRM tools (e.g., HubSpot, Airtable) is an advantage.
• Passionate about sustainability, climate action, or the circular economy.

Learning Opportunities

• Gain hands-on experience in fundraising and partnership development for impact-driven initiatives.
• Learn to craft grant proposals and investor materials aligned with sustainability goals.
• Work closely with startup leadership on funding strategy and donor engagement.
• Develop practical skills in relationship management, impact reporting, and proposal writing.
• Receive mentorship and professional growth guidance from experienced professionals.

What We Offer

• Real-world exposure to fundraising and resource mobilization in a sustainability startup.
• Flexible remote schedule and a collaborative international team environment.
• Mentorship and access to learning materials and resources.
• Volunteer Agreement, certificate of completion, and reference letter upon successful completion.
• An opportunity to contribute to meaningful sustainability and impact-driven projects.

Minimum Hours per Week:

10+ hours per week

Duration:

3-5 months

We are looking for a dedicated Grant Writer to help us secure the resources that keep children in school, nourished, healthy, and prepared for the future.

In this role, you will support the development of grant proposals, funding applications, and concept notes that communicate the real challenges children face and the impact of our work across education, nutrition, health, and climate literacy. Your writing will directly influence our ability to reach more children and sustain life changing programs.

This role is ideal for someone who believes strong storytelling and clear data can open doors. You will work closely with our leadership team to translate community realities into compelling proposals that funders can understand and support.

By volunteering as a Grant Writer with Lead Me Back Foundation, you are not just writing applications. You are helping unlock opportunities for children who depend on consistent support to learn, grow, and thrive.

Minimum Hours per Week:

2-3 hours per week

Duration:

1-2 months

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:

• We include
• We collaborate
• We find a way
• We challenge
• We celebrate

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:

• We include
• We collaborate
• We find a way
• We challenge
• We celebrate

Are you passionate about building safe, inclusive, and transformative communities? Tell My Truth and Shame the Devil C.I.C. is seeking a committed Community Engagement & Moderation Manager to join our founding volunteer team. This pivotal role ensures that our membership ecosystem and community spaces are welcoming, safe, and structured to empower survivors, young people, and marginalised communities while fostering accountability and collective growth.

As Community Engagement & Moderation Manager, you will lead the strategy and day-to-day management of all member-facing spaces, ensuring they operate smoothly, safely, and in alignment with our values-led, anti-capitalist mission. You will work closely with the Technical Systems Liaison, Platform Engineers, and Membership Director to implement moderation systems, engagement strategies, and support processes that strengthen participation, collaboration, and trust across our community.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience in community management, engagement, or moderation across online, in-person, or hybrid environments
• Practical understanding of safeguarding principles, boundary setting, and appropriate responses to risk, harm, or vulnerability
• Knowledge of conflict resolution, ethical moderation practices, and proportionate responses to challenging behaviour
• Strong communication skills, with the ability to engage clearly, empathetically, and assertively with diverse audiences
• Demonstrated ability to handle sensitive issues with professionalism, discretion, and emotional intelligence
• Strong organisational skills, including accurate record-keeping, documentation of interventions, and tracking outcomes or trends
• Ability to balance approachability with authority, maintaining trust while enforcing community standards
• Confidence working collaboratively with leadership, technical teams, and safeguarding leads
• Commitment to inclusion, fairness, transparency, and community wellbeing

Desirable / Can Be Developed

• Competence in using digital tools, social platforms, or community management software (e.g. forums, moderation dashboards, reporting systems)
• Ability to work with engagement metrics, reports, and qualitative feedback to inform decision-making
• Experience supporting onboarding or training of members, volunteers, or staff in community guidelines and processes

Qualifications

• Formal qualifications in community development, social work, youth work, or related fields are welcome but not required; equivalent professional or lived experience is valued

Main Responsibilities/ Key Duties

• Responsible for nurturing a positive, inclusive, and well-governed community environment across online and offline spaces. Ensuring members feel welcomed, heard, and protected, while upholding organisational values, safeguarding standards, and community guidelines.
• Develop and implement engagement strategies that encourage active participation, collaboration, and a sense of belonging among members. Supporting discussion spaces, events, campaigns, and feedback mechanisms that reflect the diversity of the community and promote respectful dialogue.
• Monitoring and moderation of community interactions. Oversee online platforms and relevant offline spaces to ensure behaviour aligns with safeguarding policies, codes of conduct, and organisational values. Identifying harmful behaviour, addressing breaches proportionately, and escalating concerns in line with safeguarding and risk management procedures.
• Respond to member queries, concerns, or conflicts in a timely, professional, and sensitive manner. This involves active listening, de-escalation, clear communication of boundaries, and fair resolution of disputes, ensuring members feel supported while maintaining community standards.
• Work closely with technical and operational teams to support the implementation and effective use of moderation tools, reporting systems, and engagement metrics. Contributing to the refinement of workflows for reporting concerns, tracking incidents, and measuring participation and sentiment.
• Support the onboarding and orientation of new members, volunteers, and staff into community platforms, systems, and protocols. This includes communicating expectations, safeguarding responsibilities, and available support resources to promote confident and informed participation.
• Accurate documentation is key. Record engagement activities, moderation actions, member feedback, and emerging issues to inform transparency, accountability, and continuous improvement.
• Working collaboratively with leadership, contribute to the development and review of community policies, moderation processes, and training materials that strengthen safety, wellbeing, inclusion, and shared culture. Analyse engagement trends and feedback to recommend improvements, innovations, and preventative strategies that enhance the overall health of the community. 

What This Role Offers You:

• Leadership experience in building and sustaining safe, inclusive, and impactful communities.
• Personal growth through hands-on engagement with vulnerable and marginalised populations.
• Opportunity to directly shape the culture and systems of a pioneering, values-led CIC.
• The satisfaction of enabling community voices, supporting survivors, and fostering meaningful social impact.

What This Role Is Not For:

• Individuals seeking purely administrative work, financial reward, or traditional corporate structures.
• Those unwilling to enforce and uphold safeguarding policies and community guidelines.
• People expecting pre-defined, hands-off responsibilities—this role requires active engagement, problem-solving, and responsive decision-making.

If you are ready to lead, shape, and safeguard a transformative community that empowers survivors and marginalised voices, we want to hear from you. Apply now and become a key architect of meaningful social change.

A Final Word

Community is built on people, not platforms.
Trust grows through fairness, consistency, and care.
Privacy protects wellbeing and dignity.
Respect, empathy, and clear boundaries are what keep communities safe and connected.