Volunteer roles for the Charity Support sector

We are looking for a volunteer youth worker who will work closely with the WFRC Youth coordinators in the planning and delivery of high-quality youth activities which are fun, safe, social and educational.

You will be helping to provide a safe and supportive environment where young people learn to;

→ treat themselves and others with kindness and respect

→ discover exciting new ideas and activities they are unlikely to experience anywhere else

→ laugh, learn, experiment, make mistakes and

thrive & grow into motivated, positive, resilient and caring citizens

Principal Responsibilities

→ Welcoming young people, ensuring everything is running smoothly and supporting young people in engaging with activities provided.

→ Delivering a drop-in / online session for example organising games, positive activities and conversations, taking accountability for security and safe working within the youth sessions

→ Supporting the delivery of creative and partnership projects

→ Having conversations with young people, identifying issues affecting them and how their needs can be met

→ Mentoring, coaching and supporting individuals, encouraging young people to develop their self-awareness, independence and individuality

→ Identifying where targeted youth support is needed and facilitate referrals and connections

→ Helping ensure that all evidence of projects are properly documented, and that work is evaluated and reported in accordance with contractual commitments

→ Keeping registers, writing evaluation reports and inputting data into our management information system

→ Taking part in outreach activities, both independently and in partnership with other services

→ Developing and building strong community relationships with external stakeholders i.e schools and colleges, and developing relationships with youth networks in Wolverhampton

→ Staying informed on legislation, local and national issues, and best practice in youth work

→ Ensuring child protection procedures are followed and that the safeguarding of young people is paramount

→ Carry out all duties in accordance with WFRC’s policies on Health and Safety, Child Protection and Data Protection, and with relevant legislation

→ Act as a role model for young people, inspiring them to engage in the services and understand and appreciate the role of youth work as a career opportunity

→ Any other duties appropriate to the post as directed by WFRC

You are

→ Friendly, cheerful, positive and self-driven, able to work independently and as part of a team

Education, qualifications or experience

→ Level 2 JNC or relevant youth work experience

→ Experience of working with children and/or young people in an online/ offline environment

→ Experience of organising small scale events or coordinating projects is desirable

Knowledge, skills and abilities

→ Excellent communication skills, with the ability to quickly establish positive relationships with young people and motivate them to participate in activities and events

→ Good organisational and administration skills with proficiency in Microsoft Office

→ Understanding and appreciation of the importance of monitoring and evaluation in a youth work setting

→ Politically and creatively aware and ‘plugged in’ to emerging youth subculture

→ Positive about embracing challenge and change, open to experimenting, new ideas, reflective practice and working with other organisations in a spirit of partnership

→ Ability to prioritise effectively and enjoy multitasking in a busy environment

→ A believer in strongly supportive environments, sharing and being open with colleagues

→ A working understanding of safeguarding children and young people and how to maintain appropriate professional boundaries

→ A working understanding of equality and diversity with the ability to challenge discriminatory behaviour

Job Description:

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton which supports, empowers and advocates for women and children. We aim to actively encourage women to be self-reliant, through empowering them to identify their own needs, make their own choices and create their own solutions.

We offer short term home visits, counselling sessions, baby bank, practical & emotional One to One support, Domestic violence groups, Awareness raising workshops and drop in or chat groups to help women facing crises or challenging situations.

Purpose
The effective provision of a welcoming client administration service for WFRC.

Main Duties & Responsibilities

1. Reception

To welcome clients and other visitors in person or on the telephone.

To answer the telephone and pass on messages to other WFRC staff and volunteers as well as signpost to other organisations where appropriate.

2. To assist the Office Manager to make reservations for and be the first point of contact for WFRC’s Chat group, events & other activities. To keep a record of all interested clients and send out relevant literature.

3. To assist with the purchasing and control of domestic matters, stationery, kitchen supplies and office equipment as requested by the Office Manager.

4. To assist in general recruitment activities such as writing, placing and updating adverts and undertake administrative duties to support WFRC Services.

5. To take the post to the central post office at the end of each day.

We welcome applicants on Placement, Work experience and Apprenticeships.

Work Location: In person

We are looking for a Volunteer Shop Assistants to assist in the running of WFRC’s retail shop to maximise sales of new and used goods that help us to generate vital funds to support the vital services that we provide for women and families. You will be providing invaluable help in the operation of our charity shop

Principal Responsibilities:
- To serve customers and record purchases on the cash register
- To work with staff and other volunteers to sort, steam, hang, ticket and size donated
clothing for sale in the shop
- To help keep the shop clean.
- To assist with shop displays.
- Provide information leaflets and signpost any enquiries for WFRC services
- Comply with WFRC relevant Policies and Procedures
- Wear personal identity badge whilst volunteering
- Represent the professional standards of the charity

Key Skills & Abilities
→ An interest in the shop, and an enthusiasm for raising money through its work.
→ The ability to work as part of a team.
→ A flexible approach
→ Able to provide a friendly, high-quality service to customers
→ Basic numeracy
→ A sense of humour
→ An understanding of the need for confidentiality
→ Good timekeeping
→ Reliability and trustworthiness
→ A willingness to undertake training required for role

Job Type -Traineeship
Job Time - Minimum 12 Hours Per Week (Flexible shifts between 9am-5pm)
Job Location - On-site

Volunteers are needed to assist in the sorting and pricing of goods donated to our charity shop. As well as keeping the shop tidy, rotating stock on a regular basis and serving our clients who use the shop.

There are a variety of activities available, and where we can, we will try to tailor the opportunity around you. We are open Monday to Saturday (9am - 5pm) with various times available to volunteer.

About the Role

Helping people in crisis begins at your local charity shop!

Here at the Women & Families Resource Centre, our team is bright and bubbly, and we love meeting people from all walks of life.

We want to make sure everyone that visits us has a great experience, and we never forget the contribution our little shop makes to helping those in crisis.

You will work closely with the Shop Manager, shop staff and volunteers, acting as the first point of contact for the shop in relation to matters of stock generation, stock transfer, collection and disposal.

OPERATIONAL TASKS

Typical tasks may include:

Receiving donations, registering and storing them safely.

Lifting, moving and sorting items according to guidelines.

Identifying items suitable for sale and recycling.

Checking item quality.

Active promotion of the charity and what we do.

Preparing items for distribution to our service users.

About Us

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton that supports, empowers, and advocates for women and children.

We aim to encourage women to become self-reliant by helping them identify their needs, make informed choices, and create their own solutions. Our services include a baby bank, a charity shop, and a range of community support initiatives for women facing crises or challenging circumstances.

Our Wolverhampton Baby Bank is a flagship project supporting families with children aged 0–3 by providing essential items and connecting them to vital community services.

About the Role

We are looking for a dedicated and organised Volunteer Office Manager (Onsite Volunteer) to oversee day-to-day administrative operations and act as the first point of contact for clients, visitors, and enquiries.

This is a key role within the organisation, ensuring smooth communication, efficient processes, and a high standard of compassionate service delivery to the community.

Key Responsibilities

• Serve as the first point of contact for all incoming phone inquiries and visitors.

• Respond to client inquiries professionally and compassionately.

• Conduct initial intake screening and gather essential client information.

• Schedule appointments and manage staff calendars.

• Maintain accurate records of calls, referrals, and appointments.

• Manage email correspondence and administrative communications.

• Prepare, organize, and securely maintain client documentation.

• Maintain digital and physical filing systems in compliance with data protection policies.

• Support day-to-day office operations and ensure smooth administrative workflow.

• Track action items from meetings and follow up with relevant staff.

• Assist in preparing reports, summaries, and operational documentation.

• Coordinate communication between staff, volunteers, and external partners.

• Monitor office supplies and maintain administrative resources.

• Ensure compliance with safeguarding, confidentiality, and organizational policies.

• Escalate urgent, complex, or sensitive cases to appropriate personnel.

What We’re Looking For

• Strong organisational and multitasking abilities
• Excellent written and verbal communication skills
• Confident handling phone and client-facing interactions
• Compassionate, professional, and client-focused approach
• Ability to work independently and take initiative
• Good knowledge of Microsoft Office (Word, Excel, Outlook)
• Understanding of confidentiality and data protection practices

Experience & Qualifications

• Previous experience in office administration, customer service, or similar roles preferred.
• Experience in nonprofit, community, or healthcare settings is an advantage
• Degree in Business Administration, Management, or related field (preferred but not essential).

Why Volunteer With Us?

• Gain hands-on experience in office management and operations
• Develop leadership, communication, and coordination skills
• Work in a supportive, purpose-driven environment
• Make a meaningful impact in the lives of women and families
• Build valuable experience for your CV

Apply Now

If you’re organised, compassionate, and looking to make a real difference while building your professional experience, we’d love to hear from you.

Purpose: To coordinate and deliver high-quality, person-centred clinical and care support for AuDHD UK beneficiaries, ensuring compliance with clinical guidelines, robust risk management, and effective navigation of care, funding, and safeguarding processes.

Location: Remote (UK-based preferred)

Reports to: Care Coordinator

Commitment: Flexible, part-time (details negotiable)

Role: Unpaid volunteer position

This role is subject to an Enhanced Adult DBS check - you must meet our eligibility requirements to be considered (must be a current UK resident and have been for the last 5 years). You must also have your own personal computer/laptop to work from.

Key Responsibilities

Clinical Guideline Compliance

• Support the Care Coordinator in implementing and maintaining up-to-date clinical guidelines, ensuring all activities align with best practice.

Beneficiary Safeguarding and Referral

• Conduct comprehensive risk assessments for beneficiaries, with particular focus on high-risk cases, and ensure all documentation is thorough.

• Risk assess and send initial referral for neurodiversity assessments

High-Risk Cases & Referrals

• Coordinate high-risk cases, working closely with the Care Coordinator to ensure robust safeguarding, timely referrals, and multi-agency collaboration.

Funding Eligibility

• Understand and advise on eligibility for funding and support, including eligibility and risk assessments, and accurate documentation for each applicant.

Care Complaints

• Manage and investigate care-related complaints, following formal procedures and ensuring detailed documentation.

Care Coordination

• Serve as a key point of contact for beneficiaries, families, and professionals, ensuring seamless communication and continuity of care.

• Develop and review personalised care and support plans, adapting to changing needs.

Essential Skills & Attributes

• Experience in safeguarding adults, care coordination, case management, or clinical support (NHS, social care, or charity sector preferred).

• Strong risk assessment, safeguarding, and documentation skills.

• Excellent communication, empathy, and interpersonal skills.

• Ability to manage sensitive situations and maintain confidentiality.

• Strong organisational skills and attention to detail.

• Commitment to AuDHD UK’s mission and values.

• Lived experience of AuDHD (desired).

Time Commitment Estimate

• Clinical Care Team Management and guideline compliance: 2-4 hrs/month (availability to join our Key Staff Meeting on Wednesdays at 12pm is desirable)

• Beneficiary risk assessments: 2-5 hrs/week at peak application times

• High-risk cases/referrals: 2–4 hrs/case

• Funding eligibility: approx. 1 hour per case ad hoc

• Care complaints: 2–4 hrs/case (plus 3–5 hrs/case for formal investigations)

The above times are estimates during peak application periods. General expectation approx. 3-5 hours a week

Mission Alignment Requirements

All applicants must demonstrate:

• Understanding of AuDHD UK’s core purpose.

• Commitment to volunteer-led service delivery.

• Adherence to safeguarding and ethical guidelines.

Are you looking for a rewarding volunteer opportunity where you use your financial skills to help improve the lives of vulnerable animals in your community?

The RSPCA Buckinghamshire South Branch is seeking a committed and enthusiastic volunteer to join our trustee team as Branch Treasurer.

About Us

The Buckinghamshire South Branch is an independently registered local charity operating within the wider RSPCA network. Our branch focuses primarily on rescuing, rehabilitating and rehoming cats, rabbits and guinea pigs across South Buckinghamshire.

Like many local RSPCA branches, we rely heavily on volunteers, donations and fundraising to continue supporting animals in need.

About the Role

As Branch Treasurer, you will provide strategic financial oversight and help ensure the Branch remains financially sustainable, well-governed and compliant with charity finance requirements.

Although many day-to-day financial activities are managed operationally by the Finance Manager, the Treasurer plays an essential oversight role in ensuring the charity’s finances are managed correctly, transparently and legally.

Working closely with fellow trustees, the Finance Manager and the Head of Branch, you will:

• Monitor budgets and financial performance
• Review financial controls, governance and compliance
• Provide financial insight and assurance to the trustee board
• Help oversee annual accounts, VAT returns and Gift Aid claims
• Support longer-term financial planning, reserves and risk management
• Contribute to strategic decision-making as part of the trustee board

What We’re Looking For

This role may particularly suit a qualified accountant, finance professional, finance manager or retired finance leader seeking a meaningful volunteer opportunity. 

We would particularly welcome applications from people with:

• Experience in finance, accounting, financial management or financial governance
• Strong analytical skills and attention to detail
• The confidence to review and challenge financial information appropriately
• The ability to communicate financial information clearly to non-financial colleagues
• A collaborative and positive approach
• A passion for animal welfare
• Previous charity finance experience would be beneficial but is not essential.
• A recognised financial qualification (such as ACA, ACCA or CIMA) would be advantageous, though not required.

Time Commitment

• Monthly trustee meetings (typically 2–3 hours)
• Some additional flexible volunteer time between meetings

What You’ll Gain

• The opportunity to make a direct impact on local animal welfare
• Valuable charity governance and leadership experience
• Trustee training and ongoing support from the RSPCA
• The chance to develop new skills and expand your professional network
• A rewarding role working alongside passionate and like-minded volunteers

Practical Information

• Trustees must be aged 18 or over
• You will need to become a Branch member before election as a trustee
• Reasonable expenses are reimbursed
• References and trustee eligibility checks are required

Interested?

This is an opportunity to play a vital role in supporting local animal welfare while helping guide the financial sustainability and governance of a respected and much-loved local charity.

We are also keen to hear from individuals with fundraising, marketing or communications experience who may be interested in joining our trustee team and supporting the future growth and visibility of the Branch.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

Youth Helper work directly with young people in St John Ambulance Badger Setts and Cadet Units. By supporting our Youth Leaders to deliver a sessions across our range of programmes. In this role, you'll support the learning and development of young people into the next generation of health citizens. Youth Helpers also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.

This role requires two hours delivery time weekly and approximately 5.5 admin hours monthly

You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

Pursuing the role

We will be running a number of information events locally and these are:

• Date, Times and Location to be advised

We are looking to run a volunteering selection session on:

• Date, Times and Location to be advised

If you are successful you will need to undertake induction & training for role at these dates:

• Welcome Event (Induction) - Date, Times and Location to be advised
• Training for role - Date, Times and Location to be advised

Closing date for these opportunities is: 13/09/2026

To apply for this opportunity please follow the link below:

Youth Leaders work directly with young people in St John Ambulance Badger Setts and Cadet Units. By organising a mixed weekly programme, this role will support the learning and development of young people into the next generation of health citizens. Youth Leaders also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.

You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

Pursuing the role

We will be running a number of information events locally and these are:

• Date, Time and Location to be advised

We are looking to run a volunteering selection session on:

• Date, Time and Location to be advised

If you are successful you will need to undertake induction & training for role at these dates:

• Welcome Event (Induction) - Date, Time and Location to be advised
• Training for role - Date, Time and Location to be advised

Closing date for these opportunities is: 13/09/2026

To apply for this opportunity please follow the link below:

Stepping Stones Learning and Leisure is a small, friendly charity based in Southwark, providing inclusive activities for adults with learning disabilities. We believe everyone should have the chance to express themselves, connect with others, and take part in activities that bring joy, confidence, and new skills.

We’re currently looking for an enthusiastic and proactive Art Classes Volunteer to support our weekly Tuesday afternoon art sessions (1pm-3pm), held at St Faith’s Community Centre, Red Post Hill, SE24 9JQ (close to North Dulwich and Herne Hill stations).

About The Role

You’ll help our tutor support a group of adults with learning disabilities to explore a range of artistic practices from painting to clay making. You will play an important part in fostering a creative and relaxed environment so our learners can express themselves and discover new art techniques

As an Art Class Volunteer at Stepping Stones, you will:

• Encourage and support learners to express themselves
• Help with setting up and packing down art supplies and materials
• Offer 1:1 or group support where needed to help participants engage
• Help build a warm, inclusive atmosphere where everyone feels safe to express themselves

What You’ll Gain

Volunteering with us is a chance to:

• Contribute to a creative and meaningful community project
• Build relationships with and support learners to learn new skills and grow in confidence
• Experience working with adults with learning disabilities in a supportive setting
• Develop skills in teamwork, adaptability, communication, and creative problem-solving
• Have a place in a welcoming and friendly team of tutors, staff and volunteers
• Receive appropriate training and guidance from an experienced team

What We’re Looking For

You don’t need to be able to draw to do this role! At Stepping Stones we value:

• Good communication and a warm, encouraging approach
• Enthusiasm, patience, and a willingness to get involved
• A non-judgemental and inclusive mindset
• Reliability and commitment
• Flexibility and adaptability

Prior to volunteering, we ask all volunteers to:

• Attend an in-person session with the Stepping Stones team and learners
• Provide two references
• Complete a DBS check (we will arrange this)
• Commit to volunteering one session per week for 3 x 10 week terms throughout the year. For continuity for our service users, we would like you to commit to volunteering with us for one year.

How to Apply

Please submit your CV and respond to the following questions (these will come up when you click 'Apply Now')

• Why would you like to volunteer with Stepping Stones?
• What are the strongest attributes and values you feel you'll bring to this role? 

Volunteer ESOL Teacher Needed – Women’s English Classes

Her Centre supports women affected by domestic and sexual abuse. We’re looking for a Volunteer ESOL Teacher for our women-only classes in Woolwich Dockyard, every Tuesday, 10am–12pm. Help women build confidence, independence, and opportunities.

We are looking for someone who:

• Can commit to Tuesday mornings
• Has experience or knowledge of teaching English
• Enjoys working with a diverse group of learners
• Is passionate about empowering women through education

We offer:

• A friendly and supportive environment
• The chance to make a real difference
• Travel expenses reimbursed

Help women find their voice, build confidence and thrive in their communities.

Tech Volunteer – Help People Build Digital Confidence

Do you have an interest in technology and enjoy helping others? Vision Northumberland is looking for friendly, patient and enthusiastic Tech Volunteers to help people living with sensory impairment get the most from digital technology.

As a Tech Volunteer, you’ll provide friendly, one-to-one or small-group support, helping people develop their confidence, skills and independence when using digital devices and accessible technology.

What will you be helping with?

Depending on each person’s needs and interests, you could support them to:

• Get started with smartphones, tablets, computers and smart glasses.
• Make phone calls and send text messages.
• Use email safely and confidently.
• Browse the internet and access online services.
• Shop online and manage everyday tasks digitally.
• Use video calls to stay connected with family and friends.
• Download and use useful apps.
• Discover accessibility features on Apple and Android devices.
• Use magnification, speech and voice-assistant features.
• Connect hearing aids to digital devices.

You don’t need to be an expert. What matters most is your willingness to learn, your interest in technology and your enthusiasm for helping someone overcome barriers and become more independent.

Who are we looking for? We’re looking for people who are:

• Patient, empathetic, warm and friendly.
• Interested in technology and willing to learn about assistive technology.
• Motivated to support people within the sensory impaired community.
• Confident communicators who enjoy meeting new people.
• Reliable and willing to work within Vision Northumberland’s policies and procedures.
• Willing to undertake training as reasonably requested.

The minimum age for this role is 18, and an enhanced DBS check will be required.

The time commitment is flexible, making this an opportunity that can fit around your existing commitments.

Vision Northumberland will cover reasonable out-of-pocket expenses directly related to your volunteering. If you drive your own vehicle on behalf of Vision Northumberland, you will also be reimbursed at 50p per mile.

Ready to make a difference?
If you’d like to use your interest in technology to help someone gain confidence, stay connected and live more independently, we’d love to hear from you.

Could you be the person who helps someone discover what technology can make possible? Join Vision Northumberland as a Tech Volunteer and help make a real difference.

Length of Placement: 2 months minimum, with opportunity to extend

Help Us Reach More People

Volunteer SEO Expert needed to launch Long Covid Support's new digital home

What will you be doing (role overview)?:

Long Covid Support is moving to a new website and stepping forward with a fresh brand identity. We need an SEO expert to help us get it right from day one. This is a chance to make a real impact. You'll be at the heart of our digital launch, collaborating closely with our volunteer team, brand advisors, and IT support to ensure our new website reaches the people who need it most.

What are we looking for (about you)?

Essential skills and experience:

· Solid knowledge of SEO principles and practices (on-page optimisation, technical SEO, keyword research, etc.)

· Experience with Google Analytics and ability to set up meaningful tracking

· Able to use Squarespace

· Ability to explain technical concepts clearly to non-technical people

· Enthusiasm for working with a charity and making a difference

· Good communication skills and ability to collaborate across teams

Nice to have:

· Experience with Google Ad Grants

· Understanding of website transitions and migration SEO

What difference will you make:

When people search for help, we want them to find us. Better SEO means our new website reaches more people with Long Covid at the moment they're looking for support. Your work will directly help us expand our reach and impact.

Key Responsibilities:

· Meet with our project lead to establish our needs, set realistic timeframes, and design an effective SEO approach for us

· Ensure effective traffic is directed to our new site, including managing connections to our old site where advisable

· Lead keyword optimisation as a result of our name and brand change

· Set up Google Analytics to help us gather robust, high-quality data from our new website

· Collaborate with our team, brand advisors, and existing IT support to ensure you have all the information and access you need

· Advise on Google Ad Grants services once SEO work has concluded - the role could extend if you're interested in developing this workstream

· Technical requirement: You'll need to be comfortable using Squarespace, as this is where our new website is hosted. We'll provide access and support.

Application Process:

To apply please upload your CV.

Equal ops statement:

We are committed to fostering an inclusive and diverse environment where everyone is treated with dignity and respect. We provide equal opportunities for all, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We actively encourage applications from all individuals of all backgrounds, particularly those with lived experience of Long Covid.

Ready to make a difference? We'd love to hear from you.