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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bravecore Counselling CIC is a values-driven counselling service offering inclusive, trauma-informed support for individuals navigating life's challenges. We are a small, heart-centred organisation committed to promoting emotional wellbeing and mental health awareness.
We are currently seeking a passionate and proactive Volunteer Director of Fundraising to help secure essential funding through grant writing and creative fundraising strategies. This role is key to helping us sustain and expand our therapeutic services.
Responsibilities
Research and identify suitable grant opportunities, trust funds, and community funding streams.
Write compelling, values-aligned funding proposals and grant applications.
Develop and implement a fundraising strategy aligned with Brave Core’s mission and goals.
Build relationships with potential funders, sponsors, and supporters.
Explore and implement other fundraising avenues (e.g. crowdfunding campaigns, donor outreach).
Keep accurate records of applications submitted and track outcomes.
Stay informed about developments in the mental health charity funding landscape.
Requirements
Experience in fundraising, bid writing, or grant applications is highly desirable, but not essential—we welcome motivated learners.
Strong writing and research skills with attention to clarity, tone, and impact.
Organised, self-motivated, and able to manage deadlines effectively.
Ability to work independently and as part of a collaborative, mission-driven team.
Alignment with Brave Core’s values of compassion, inclusivity, and integrity.
A genuine interest in mental health, counselling, or community-based support work.
Benefits
Gain valuable experience in nonprofit fundraising and strategy.
Be part of a supportive and purpose-led organisation.
Contribute to making mental health support more accessible and sustainable.
Receive mentorship and a reference for your contribution.
Work remotely and flexibly.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Role: Graphic Designer (Branding & Creative Development)
Location: Remote
Commitment: Flexible
Help Us Build the Visual Identity of MINDSET Charity
Poor mental health can affect anyone — but men and boys are often less likely to talk about how they feel. MINDSET Charity is being built to change that. We’re creating a movement that empowers men and boys to develop stronger mindsets, healthier habits and positive futures through action‑based wellbeing.
We have a logo we love — but now we need you to help us bring the brand to life.
We’re in our concept and set‑up stage, building the foundations of a charity that will support men and boys across London and beyond. To get MINDSET ready for launch, we need talented, passionate graphic designers who can help us create a strong, bold, recognisable brand identity.
This is your chance to shape the visual voice of a charity from day one.
What You’ll Help Us Create
We’re looking for designers who can support us with:
Full brand identity development
Social media graphics & templates
Promotional materials
Banners & posters
Brochures & leaflets
Merchandise concepts
Digital assets for campaigns
Visual storytelling that inspires men & boys to grow
If you’re excited by the idea of building a brand from scratch — this is the perfect role for you.
Who We’re Looking For
People who:
Have graphic design skills (professional or self‑taught — both welcome)
Love creating bold, meaningful visuals
Want to help shape a charity’s identity from the ground up
Can work collaboratively with a small, passionate start‑up team
Believe in men’s mental health, resilience & positive futures
You don’t need charity experience — just creativity, passion and a willingness to help us build something powerful.
Why Join Us?
Apply now and help us design the future of MINDSET Charity.
MINDSET Charity
Men and Boys Mental Health and Wellbeing Charity
Empowering men & boys to build stronger minds, better habits & brighter futures. Action-based wellbeing. No therapy. Just growth.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Role: Operations Director (Senior Leadership Team)
Location: Remote (London connections highly beneficial)
Commitment: Minimum 4 hours per week
Help Build the Engine Behind MINDSET Charity
Poor mental health can affect anyone — but men and boys are often less likely to talk about how they feel. Many carry their struggles quietly, without the support, tools or safe spaces they need to grow.
MINDSET Charity is being built to change that.
We’re a London‑based start‑up charity in our concept and set‑up stage, creating a movement that empowers men and boys to develop stronger mindsets, healthier habits and positive futures through action‑based wellbeing. No therapy. Just growth, reflection and real‑world tools that help men become the best version of themselves.
To turn this vision into reality, we’re recruiting an Operations Director (Volunteer) to join our Senior Leadership Team — someone who can help us build the operational foundations, systems and processes that will make MINDSET Charity a success.
This is your chance to shape the operational heartbeat of a charity before it launches.
What You’ll Lead
As Operations Director, you’ll play a key role in:
Designing and developing our early operational systems
Creating structure, processes and workflows that support growth
Helping prepare MINDSET for Trustee recruitment and formal governance
Supporting programme development and operational delivery
Coordinating teams, volunteers and early-stage projects
Building partnerships, networks and community connections
Ensuring MINDSET is ready to launch with clarity, efficiency and impact
If you have connections in London, that’s a huge advantage — but passion, organisation and belief in our mission matter most.
Who We’re Looking For
Someone who:
Has experience in operations, project management or organisational development
Thrives in start‑up environments and enjoys building structure from scratch
Can think strategically while managing practical day‑to‑day needs
Communicates clearly, confidently and compassionately
Believes deeply in men’s mental health and positive male role models
Can give at least 4 hours per week (more if possible)
Wants to help create a charity that will genuinely change lives
You don’t need charity sector experience — just initiative, leadership and a desire to make a meaningful impact.
Why Join Us?
Apply now and help us build MINDSET Charity — one mindset, one action, one future at a time.
MINDSET Charity
Men and Boys Mental Health and Wellbeing Charity
Empowering men & boys to build stronger minds, better habits & brighter futures. Action-based wellbeing. No therapy. Just growth.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Role: Managing Director (Senior Leadership Team)
Location: Remote (London connections highly beneficial)
Commitment: Minimum 4 hours per week
Lead the Movement. Shape the Future. Build MINDSET Charity.
Poor mental health can affect anyone — but men and boys are often less likely to talk about how they feel. Many struggle alone, not because they want to, but because they’ve never had a space where opening up feels safe, comfortable or understood.
MINDSET Charity is being built to change that.
We’re a London‑based start‑up charity in our concept and set‑up stage, creating a movement that empowers men and boys to develop stronger mindsets, healthier habits and positive futures through action‑based wellbeing. No therapy. Just growth, reflection and real‑world tools that help men become the best version of themselves.
To turn this vision into reality, we’re recruiting a Managing Director (Volunteer) to join our Senior Leadership Team — someone who can help us build MINDSET Charity from the ground up and guide us towards a successful launch.
This is a rare opportunity to shape a charity before it even opens its doors.
What You’ll Lead
As Managing Director, you’ll play a central role in:
Developing our early strategy, structure and operational foundations
Guiding MINDSET through its concept and set‑up stages
Preparing us for Trustee recruitment and formal governance
Supporting programme development and wellbeing initiatives
Building partnerships, networks and community connections
Helping define our culture, values and long‑term direction
Ensuring MINDSET is ready to launch with clarity, strength and purpose
If you have connections in London, that’s a huge advantage — but passion, leadership and belief in our mission matter most.
Who We’re Looking For
Someone who:
Has leadership experience or natural leadership ability
Believes deeply in men’s mental health and positive male role models
Thrives in start‑up environments and enjoys building from scratch
Can think strategically and act practically
Communicates clearly, confidently and compassionately
Can give at least 4 hours per week (more if possible)
Wants to help create a charity that will genuinely change lives
You don’t need charity sector experience — just commitment, initiative and a desire to make a meaningful impact.
Why Join Us?
Apply now and help us build MINDSET Charity — one mindset, one action, one future at a time.
MINDSET Charity
Men and Boys Mental Health and Wellbeing Charity
Empowering men & boys to build stronger minds, better habits & brighter futures. Action-based wellbeing. No therapy. Just growth.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Obuyisi bw'Omu Initiative (OBI)
Obuyisi bw'Omu Initiative (OBI) is a youth-led nonprofit organization committed to creating lasting change in Uganda through mental health awareness, quality education, climate action, clean water and sanitation (WASH), and youth empowerment. We believe powerful stories inspire action, and we are looking for a creative volunteer to help amplify our impact through digital media.
Position Summary
We are seeking an experienced and passionate Digital Marketing & Video Content Volunteer to strengthen OBI's online presence by creating engaging digital campaigns and compelling video content. The ideal candidate is creative, self-motivated, and experienced in both digital marketing and video editing, with a passion for using storytelling to drive social impact.
This is a fully remote volunteer position offering the opportunity to contribute to meaningful community development while building an international nonprofit portfolio.
Key Responsibilities
Required Skills & Experience
Preferred Qualifications
What You'll Gain
Minimum Hours per Week:
10+ hours per week
Duration:
6+ months
We connect professionals with impact startups matching their causes, skills & schedule.
The client requests no contact from agencies or media sales.
The Brent Centre for Young People
Chair
The Brent Centre is a long‑established London charity providing specialist psychoanalytic understanding, treatment of and research into Adolescent Mental Health. With a strong clinical heritage and a deep commitment to addressing social and economic inequality, the Centre supports young people experiencing complex and enduring mental health challenges.
We are now seeking a new Chair of the Board of Trustees to lead the organisation through its next phase of development, as the current Chair comes to the end of their term.
This role is unremunerated, with travel expenses paid
Time commitment: Up to 2 days per month remote/ hybrid (with quarterly Trustee meetings and ad hoc meetings in person)
Location: London (NW6)
About us
Founded in 1967 by a group of pioneering, internationally renowned psychoanalysts, the Brent Centre for Young People was established with a clear purpose: to transform mental health support for adolescents during the critical transition to adulthood, and to tackle the significant health inequalities that exclude many vulnerable young people from accessing the help they need.
We achieve this by providing age-specific, timely and effective psychoanalytic psychotherapies and practical support to at-risk young people struggling with serious mental health issues like anxiety, depression, self-harm, suicidal thoughts, and disordered eating.
We have developed a clinical model that puts adolescent needs and development at its core. Our unique approach maximises engagement and achieves deep-rooted and long-lasting change. With nearly six decades of experience, we have evidenced that this model works.
The role
The Chair will provide strategic leadership to the Board of Trustees, ensuring that the organisation is well governed, financially sustainable and delivering its mission with integrity and impact. Working closely with the Chief Executive, the Chair will help shape and steward the Centre’s long‑term vision, strengthen Board effectiveness, and support the organisation to respond confidently to a changing mental health landscape.
This is a governance leadership role that also carries an important external dimension. The Chair will act as an ambassador for the Brent Centre, helping to raise its profile, build relationships and champion the value of psychoanalytic approaches to improving young people’s mental health.
About you
We are seeking an inspiring and committed individual with the time and capacity to engage fully in this role. The successful candidate will bring:
Experience of the mental health sector, or familiarity with psychoanalytic approaches, would be welcome but is not essential. We value curiosity, sound judgement and strong alignment with the Centre’s mission and values.
How to Apply
To express your interest in the role, please contact Prospectus.
At Prospectus we believe passionately that a truly inclusive workplace leads to increased social impact. We are committed to supporting our clients to build more inclusive teams. To understand how we are performing, we ask that you kindly complete the brief equal opportunities questionnaire when you submit your application via our website. Please be assured that your responses are kept confidential, separate from your candidate record, are not part of any application you make, and that the consultants never see individual responses to the questionnaire.
Recruitment Timetable
Deadline for applications: 20th September (midnight)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
If you are passionate about the wellbeing of Anglican clergy and their families, are strategically minded and want to make a meaningful difference, we would love to hear from you.
St Luke's is a small charity that works collaboratively to support clergy wellbeing. Our trustees play a vital role in shaping our strategic direction. safeguarding our mission and ensuring we continue to respond effectively to the evolving wellbeing and mental health needs of those we serve.
As a trustee, you will contribute to governance, provide oversight and support the long-term sustainability of the charity. We usually have three scheduled online meetings, and one in-person meeting a year with other ad-hoc meetings as required.
All trustees are expected to engage in regular email communication and respond promptly to requests and decisions.
As a charity working within the Anglican Church, we ask that our trustees have a personal Christian faith, along with a good understanding of the Anglican church and the issues facing clergy today.
We believe that our board should reflect the communities we serve. We actively welcome applications from people of all ages, backgrounds, and identities, especially those currently underrepresented in charity leadership. We are particularly interested in hearing from individuals with professional financial expertise, medical experience, and relevant lived experience.
Applications are via CV and Covering Letter - please see recruitment pack for details. CV's without a covering letter will not be accepted and will not be considered for shortlisting.
A leading charity in clergy wellbeing and mental health
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thank you for your interest in volunteering with VoiceAbility,
About VoiceAbility
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
Why Volunteer with VoiceAbility
Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!
We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!
Unfortunately this role cannot be used for as a placement and our mentee cannot be used as case studies.
Peer Mentors provide one-to-one short term emotional and practical support to people with mental health challenges in Camden, to help them regain their confidence and independence. This opportunity is for people to use their lived experience of mental health problems to help create a short term, supportive and understanding relationship with someone who requires support in the community.
It’s about motivating and empowering the other person to identify their own issues and goals and helping them to find ways of resolving or reaching them – not by doing it for them, or expecting them to ‘do it the way I did it’, but by understanding and respecting different ways of working.
You will:
All volunteering will take place Monday to Friday between 09:00 and 17:00. You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening.
Safeguarding Commitment Statement
VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.
ED&I Statement
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.
To find out more click “Apply Now”.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Listening Place is a volunteer-led charity aiming to transform how we support people who feel suicidal. Our trained volunteers are part of a team delivering face-to-face, confidential, ongoing support to thousands of people each year. They help create the warm and welcoming environment that encourages people struggling with suicidal thoughts and feelings to talk openly without being judged or given advice.
Helping Volunteers are responsible for welcoming visitors onto our premises, providing a warm and welcoming atmosphere (along with a cup of tea), and supporting our Listening Volunteers to help everything run smoothly.
We are looking for volunteers who have the empathy to greet distressed visitors, the willingness to undertake a variety of admin and other tasks and the resilience to support their team. Our HVs need to be proactive, self-starters and team players with a basic understanding of IT. We ask for a weekly commitment of four hours for a period of at least six months.
We are primarily recruiting Helping Volunteers for our Hammersmith and Liverpool Street sites.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Listening Place is a volunteer-led charity aiming to transform how we support people who feel suicidal. Our trained volunteers are part of a team delivering face-to-face, confidential, ongoing support to thousands of people each year. They help create the warm and welcoming environment that encourages people struggling with suicidal thoughts and feelings to talk openly without being judged or given advice.
Listening volunteers provide ongoing face-to-face support to visitors on regular, fortnightly 4-hour shifts during which they meet with up to 3 visitors (for up to 50 minutes each). In order to ensure continuity for our visitors we require a one-year minimum commitment from our LVs, as well as three months’ notice of intention to leave.
No experience or qualifications are necessary – we provide full training in active listening. We look for warmth, empathy and resilience in our volunteers and the ability to be non-judgemental and avoid giving advice.
We are primarily recruiting Listening Volunteers for our Hammersmith and Liverpool Street sites.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description:
The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton which supports, empowers and advocates for women and children. We aim to actively encourage women to be self-reliant, through empowering them to identify their own needs, make their own choices and create their own solutions.
We offer short term home visits, counselling sessions, baby bank, practical & emotional One to One support, Domestic violence groups, Awareness raising workshops and drop in or chat groups to help women facing crises or challenging situations.
Purpose
The effective provision of a welcoming client administration service for WFRC.
Main Duties & Responsibilities
1. Reception
To welcome clients and other visitors in person or on the telephone.
To answer the telephone and pass on messages to other WFRC staff and volunteers as well as signpost to other organisations where appropriate.
2. To assist the Office Manager to make reservations for and be the first point of contact for WFRC’s Chat group, events & other activities. To keep a record of all interested clients and send out relevant literature.
3. To assist with the purchasing and control of domestic matters, stationery, kitchen supplies and office equipment as requested by the Office Manager.
4. To assist in general recruitment activities such as writing, placing and updating adverts and undertake administrative duties to support WFRC Services.
5. To take the post to the central post office at the end of each day.
We welcome applicants on Placement, Work experience and Apprenticeships.
Work Location: In person
To be a lifeline for disadvantaged women, children & families, supporting & empowering them to overcome barriers & increase the quality of their life



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton that supports, empowers, and advocates for women and children.
We aim to encourage women to become self-reliant by helping them identify their needs, make informed choices, and create their own solutions. Our services include a baby bank, a charity shop, and a range of community support initiatives for women facing crises or challenging circumstances.
Our Wolverhampton Baby Bank is a flagship project supporting families with children aged 0–3 by providing essential items and connecting them to vital community services.
About the Role
We are looking for a dedicated and organised Volunteer Office Manager (Onsite Volunteer) to oversee day-to-day administrative operations and act as the first point of contact for clients, visitors, and enquiries.
This is a key role within the organisation, ensuring smooth communication, efficient processes, and a high standard of compassionate service delivery to the community.
Key Responsibilities
Serve as the first point of contact for all incoming phone inquiries and visitors.
Respond to client inquiries professionally and compassionately.
Conduct initial intake screening and gather essential client information.
Schedule appointments and manage staff calendars.
Maintain accurate records of calls, referrals, and appointments.
Manage email correspondence and administrative communications.
Prepare, organize, and securely maintain client documentation.
Maintain digital and physical filing systems in compliance with data protection policies.
Support day-to-day office operations and ensure smooth administrative workflow.
Track action items from meetings and follow up with relevant staff.
Assist in preparing reports, summaries, and operational documentation.
Coordinate communication between staff, volunteers, and external partners.
Monitor office supplies and maintain administrative resources.
Ensure compliance with safeguarding, confidentiality, and organizational policies.
Escalate urgent, complex, or sensitive cases to appropriate personnel.
What We’re Looking For
Experience & Qualifications
Why Volunteer With Us?
Apply Now
If you’re organised, compassionate, and looking to make a real difference while building your professional experience, we’d love to hear from you.
To be a lifeline for disadvantaged women, children & families, supporting & empowering them to overcome barriers & increase the quality of their life



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a volunteer youth worker who will work closely with the WFRC Youth coordinators in the planning and delivery of high-quality youth activities which are fun, safe, social and educational.
You will be helping to provide a safe and supportive environment where young people learn to;
→ treat themselves and others with kindness and respect
→ discover exciting new ideas and activities they are unlikely to experience anywhere else
→ laugh, learn, experiment, make mistakes and
thrive & grow into motivated, positive, resilient and caring citizens
Principal Responsibilities
→ Welcoming young people, ensuring everything is running smoothly and supporting young people in engaging with activities provided.
→ Delivering a drop-in / online session for example organising games, positive activities and conversations, taking accountability for security and safe working within the youth sessions
→ Supporting the delivery of creative and partnership projects
→ Having conversations with young people, identifying issues affecting them and how their needs can be met
→ Mentoring, coaching and supporting individuals, encouraging young people to develop their self-awareness, independence and individuality
→ Identifying where targeted youth support is needed and facilitate referrals and connections
→ Helping ensure that all evidence of projects are properly documented, and that work is evaluated and reported in accordance with contractual commitments
→ Keeping registers, writing evaluation reports and inputting data into our management information system
→ Taking part in outreach activities, both independently and in partnership with other services
→ Developing and building strong community relationships with external stakeholders i.e schools and colleges, and developing relationships with youth networks in Wolverhampton
→ Staying informed on legislation, local and national issues, and best practice in youth work
→ Ensuring child protection procedures are followed and that the safeguarding of young people is paramount
→ Carry out all duties in accordance with WFRC’s policies on Health and Safety, Child Protection and Data Protection, and with relevant legislation
→ Act as a role model for young people, inspiring them to engage in the services and understand and appreciate the role of youth work as a career opportunity
→ Any other duties appropriate to the post as directed by WFRC
You are
→ Friendly, cheerful, positive and self-driven, able to work independently and as part of a team
Education, qualifications or experience
→ Level 2 JNC or relevant youth work experience
→ Experience of working with children and/or young people in an online/ offline environment
→ Experience of organising small scale events or coordinating projects is desirable
Knowledge, skills and abilities
→ Excellent communication skills, with the ability to quickly establish positive relationships with young people and motivate them to participate in activities and events
→ Good organisational and administration skills with proficiency in Microsoft Office
→ Understanding and appreciation of the importance of monitoring and evaluation in a youth work setting
→ Politically and creatively aware and ‘plugged in’ to emerging youth subculture
→ Positive about embracing challenge and change, open to experimenting, new ideas, reflective practice and working with other organisations in a spirit of partnership
→ Ability to prioritise effectively and enjoy multitasking in a busy environment
→ A believer in strongly supportive environments, sharing and being open with colleagues
→ A working understanding of safeguarding children and young people and how to maintain appropriate professional boundaries
→ A working understanding of equality and diversity with the ability to challenge discriminatory behaviour
To be a lifeline for disadvantaged women, children & families, supporting & empowering them to overcome barriers & increase the quality of their life



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
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Purpose of the Role
This volunteer role supports the delivery of a wellbeing project for male asylum seekers accommodated in hotels in Ealing. The service aims to improve wellbeing, reduce isolation, and provide culturally sensitive mental health support for individuals who may be experiencing stress, trauma, and uncertainty due to displacement.
Volunteers will support the delivery of group activities and informal support sessions that promote social connection, emotional wellbeing, and engagement with services. The role involves building rapport with residents, supporting activities, and helping individuals access support where needed.
Volunteers will work alongside the Mental Health (Asylum Seekers) Coordinator to create a welcoming, safe, and inclusive environment where residents feel comfortable participating in activities and seeking support.
Main Responsibilities
To support the Mental Health (Asylum Seekers) Coordinator in engaging residents and facilitating group activities that promote wellbeing, social connection, and access to support services.
Responsibilities include:
The type of person we are looking for:
HFEH Mind value equal opportunities; and are proud to foster a workforce of volunteers and employees that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
WL Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.