Volunteer roles for the Social Welfare sector

Social Media Volunteer

Olive Branch Aid – Foodbank & Wellbeing Charity
Based in the London Borough of Lambeth

Role Purpose

We are seeking a creative and motivated Social Media Volunteer to support Olive Branch Aid in raising awareness of our foodbank and wellbeing services within the Lambeth community. This role is ideal for a student or early-career individual studying Digital Marketing, Communications, or a related field who would like to gain practical, real-world experience in the charity sector.

Key Responsibilities

• Plan, create, and schedule engaging social media content across platforms such as Instagram, Facebook, and X (Twitter).

• Promote foodbank sessions, wellbeing activities, community events, and fundraising campaigns.

• Design simple graphics using tools such as Canva or Adobe Express.

• Monitor engagement, respond to comments/messages appropriately, and help build an online community.

• Track basic performance metrics (reach, engagement, followers) and provide short monthly summaries.

• Work collaboratively with the charity team to ensure messaging reflects our values and services.

Skills & Experience (Desirable)

• Studying or recently studied Digital Marketing, Media, Communications, or similar.

• Familiarity with major social media platforms and current content trends.

• Basic graphic design and copywriting skills.

• Good organisation and ability to meet agreed posting schedules.

• Interest in community support, wellbeing, and the voluntary sector.

Time Commitment

• Approximately 2–4 hours per week, flexible and largely remote.

• Occasional attendance at local events in Lambeth may be welcomed but is not essential.

What You Will Gain

• Hands-on experience managing social media for a community charity.

• Opportunity to build a professional portfolio and develop digital marketing skills.

• Insight into the UK voluntary and community sector.

• A reference after successful completion of the volunteering period.

• The satisfaction of helping support local people facing food insecurity and wellbeing challenges.

Support & Supervision

You will receive guidance from the charity’s leadership team, a clear content brief, and regular informal check-ins to support your learning and development.

How to Apply

Please send a short expression of interest outlining:

• Why you would like to volunteer with Olive Branch Aid

• Any relevant experience or course of study

• Links to examples of social media or design work (if available)

Foodbank Volunteer

Organisation: Olive Branch Aid
Location: Community-based foodbank and wellbeing centre
Time Commitment: Monday and/or alternate Wednesday’s, 10am - 1pm 

About Olive Branch Aid

Olive Branch Aid is a foodbank and wellbeing charity committed to supporting individuals and families experiencing food insecurity and related challenges. We provide food, practical support, and a welcoming, compassionate environment where people are treated with dignity and respect.

Role Purpose

As a Foodbank Volunteer, you will play a vital role in helping Olive Branch Aid deliver essential food and wellbeing support to our community. You will be part of a friendly, supportive team ensuring that clients receive the help they need in a safe, respectful, and non‑judgemental way.

Key Responsibilities

Typical tasks may include:

• Welcoming clients and providing a friendly, respectful point of contact

• Preparing and packing food parcels according to dietary needs and household size

• Stock checking, sorting, weighing, and rotating donated food items

• Replenishing shelves and maintaining an organised food storage area

• Assisting with food deliveries and collections (where appropriate)

• Supporting signposting to other wellbeing or support services

• Keeping the foodbank area clean, tidy, and safe

• Following food hygiene, health & safety, and safeguarding procedures

• Working collaboratively with staff and fellow volunteers

Skills and Experience

No formal qualifications are required. We are looking for volunteers who:

• Are friendly, reliable, and compassionate

• Have good communication and listening skills

• Are able to treat all clients with dignity and confidentiality

• Can work independently as well as part of a team

• Are physically able to handle light lifting and standing tasks (reasonable adjustments welcomed)

Full training and ongoing support will be provided.

What We Offer

• A welcoming and inclusive volunteering environment

• Training, guidance, and ongoing support

• The opportunity to make a meaningful difference in your local community

• Experience working within a foodbank and wellbeing charity

Safeguarding & Equality

Olive Branch Aid is committed to safeguarding and promoting the welfare of all clients, volunteers, and staff. We welcome volunteers from all backgrounds and are committed to equality, diversity, and inclusion.

Thank you for your interest in volunteering with Olive Branch Aid. Together, we can make a positive impact in our community.

Would you like to help end food insecurity and tackle climate change in Greater Manchester, whilst gaining valuable experience and skills? Or perhaps you'd just like to keep busy and active and make new friends, whilst supporting a great cause.

WHAT WE OFFER YOU

Induction, training and support.
Practical experience and transferable skills in food redistribution and warehousing.
A reference (after 2 months with us).
An understanding of warehousing and logistics.
Expenses: Reimbursement of travel costs of up to £5 for public transport, and up to £6 for car drivers. Up to £3 towards lunch, if you have special dietary requirements. (We provide lunch, so will contribute towards the cost of a meal, should you bring your own, only if what we are offering isn't considered suitable; e.g. a diet that's restricted for health, ethics or religion).

ABOUT US

As a sustainability charity, we take donated surplus (over-stocked) food and redistribute it to people in need.
The initiatives we support include food banks, schools, community groups and charities.

Our vital work supports people experiencing extreme hardship and prevents good food going to landfill, where it would contribute to climate warming through greenhouse gas emissions. 

We need help in our warehouse to receive and record supplies, load and unload vans, and prepare orders for delivery.
In return, we offer training and support to help you obtain skills and experience if you are seeking work.
If you're not looking for a job, volunteering with us is rewarding in many other ways; offering an opportunity to make friends, keep physically active and support your community.

This role is vital to FareShare's work, ensuring that the food in our warehouse is sorted, labelled and organised into orders.
It is perfect for someone who is:

a) Looking for a practical activity to keep busy and physically fit.
b) Looking for experience and skills to gain employment in the food industry and warehousing.
c) Wanting to help their community and help tackle global warming.
d) Wanting to make new friends.

Our volunteer roles are available Monday to Friday, for a whole or half day, with shifts between 8:30-am-12:30pm and 12:30-4:30pm. 

Volunteers are typically involved on one day a week.

WHAT WILL I BE DOING?
Receiving, sorting, cataloguing and storing chilled and ambient food and preparing orders for delivery. 
Ensuring food quality and safety by checking ‘use by’ and ‘best before’ dates.
Unpacking deliveries, recording and categorising food.
Assembling food orders.
Maintaining health and safety and hygiene standards. 
Helping with cleaning and other routine tasks.

PERSON SPECIFICATION: You must...
Be reasonably physically fit to carry out tasks, including lifting and loading.
Be reliable and able to commit to an agreed session/day.
Speak English well in order to understand and follow instructions and health and safety rules. 
Have basic literacy and numeracy skills to record details of donated food.
Be able to work to Health and Safety standards.
Be happy to complete tasks independently according to instruction.
Be positive, friendly and enthusiastic about tackling food waste and food insecurity.

LOCATION
We are located in Maynard House, New Smithfield Market, Openshaw, M11 2WJ, which is easily reachable on public transport. We have free-onsite parking and secure storage for bicycles.

​IMPORTANT NOTE:
You must be a UK resident and living within easy commuting distance of our base in order to volunteer with us. This is because our volunteers must be able to reliably commit to regular shifts for our roles.
We are unable to offer sponsorship for overseas applicants.

Know someone else who might be interested in volunteering with us?
Please pass our details on to them as we always welcome new people on our teams. :)

Would you like to help end food insecurity and tackle climate change in Greater Manchester, whilst gaining valuable experience and skills? Or perhaps you'd just like to keep busy and active and make new friends, whilst supporting a great cause.

WHAT WE OFFER YOU

Induction, training and support.
Practical experience and transferable skills in food redistribution and warehousing.
A reference (after 2 months with us).
An understanding of warehousing and logistics.
Expenses:
Reimbursement of travel costs of up to £5 for public transport, and up to £6 for car drivers.
Up to £3 towards lunch, if you have special dietary requirements. (We provide lunch, so will contribute towards the cost of a meal, should you bring your own, if what we are offering isn't considered suitable; e.g. a diet that's restricted for health, ethics or religion).

ABOUT US
As a sustainability charity, we take donated surplus (over-stocked) food and redistribute it to people in need.
The initiatives we support include food banks, schools, community groups and charities.
Our vital work supports people experiencing extreme hardship and prevents good food going to landfill, where it would contribute to climate warming through greenhouse gas emissions. 
We need help in our warehouse to receive and record supplies, load and unload vans, and prepare orders for delivery. In return, we offer training and support to help you obtain skills and experience if you are seeking work. If you're not looking for a job, volunteering with us is rewarding in many other ways; offering an opportunity to make friends, keep physically active and support your community.

This role is vital to FareShare's work, ensuring that the food in our warehouse is sorted, labelled and organised into orders.
It is perfect for someone who is:

a) Looking for a practical activity to keep busy and physically fit.
b) Looking for experience and skills to gain employment in the food industry, warehousing or customer service.
c) Wanting to help their community and help tackle global warming.
d) Wanting to make new friends.

Our volunteer roles are available Monday to Friday, for a whole or half day, with shifts between 8:30-am-12:30pm and 12:30-4:30pm. 
Volunteers are typically involved on one day a week.

WHAT WILL I BE DOING?
Receiving, sorting, cataloguing and storing chilled and ambient food and preparing orders for delivery. 
Ensuring food quality and safety by checking ‘use by’ and ‘best before’ dates.
Unpacking deliveries, recording and categorising food.
Assembling food orders.
Assisting our Community Food Members with their order collections.
Maintaining health and safety and hygiene standards. 
Helping with cleaning and other routine tasks.

PERSON SPECIFICATION: You must...
Be reasonably physically fit to carry out tasks, including lifting and loading.
Speak English well in order to communicate clearly with our Community Food Members, and to understand and follow instructions and health and safety rules. 
Have basic literacy and numeracy skills to record details of donated food.
Be able to work to Health and Safety standards.
Be happy to complete tasks independently according to instruction.
Be positive, friendly and enthusiastic about tackling food waste and food insecurity.
Be reliable and able to commit to an agreed session/day.

LOCATION
We are located in Maynard House, New Smithfield Market, Openshaw, M11 2WJ, which is easily reachable on public transport. We have free-onsite parking and secure storage for bicycles.

​IMPORTANT NOTE:
You must be a UK resident and living within easy commuting distance of our base in order to volunteer with us. This is because our volunteers must be able to reliably commit to regular shifts for our roles.
We are unable to offer sponsorship for overseas applicants.

Know someone else who might be interested in volunteering with us?
Please pass our details on to them as we always welcome new people on our teams. :)

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.