Admin Volunteer Roles in South East
Every community across the UK deserves equitable access to trees and the benefits they bring; from reducing air and noise pollution, alleviating stress and anxiety, making our neighbourhoods more attractive places to live and work, and boosting local ecosystems. However, while some urban areas enjoy abundant greenery and tree cover, others lack these essential natural assets. Our new Tree Equity Score tool, developed in partnership with American Forests, has been developed to help us understand where disparities in urban tree cover lie.
Now we need your help to collect data from remote urban areas across Wales, Scotland and Northern Ireland to complete our map of tree equity across the UK. Between February – May 2024, we need your help to complete over 500 tree canopy cover assessments. Do as many or as few as you like, pick any available location from our list, and complete the assessment at a time that suits you - they only take around 1.5 hours to complete. Send us your findings by the end of this project and we will add them to our database. No specialist technical knowledge is needed and guidance is provided.
This is a 'Drop-in-Days' volunteering opportunity for people that lead busy lives, or that just want to volunteer ad-hoc or for a one-off event or project. Registering to take part in this project will provide you with access to our volunteer news and we will let you know about other volunteering opportunities in your area for up to to 12 months after the initial event. You can opt out anytime.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
IMPORTANT: Please only express interest if you are able to offer up to 5 hrs of your time by mid-May 2024. You should also have an UK accounting qualification such as AAT, ACCA or ACA with adequate experience to be eligible for this role.
Join our team as a Volunteer Accountant! Help prepare annual accounts and submit to HMRC for our not-for-profit organization.
What will you be doing?
The need for a volunteer account has risen due to the unavailability of our volunteer whop had been kindly offering the service over the last few years.As a Volunteer Accountant, you'll collaborate with our leadership to prepare and submit annual accounts to HMRC within the next month. Your expertise will ensure accuracy and compliance, contributing to our mission's success.
What are we looking for?
You should be available in the first half of May 2024 to help with the task. We seek a qualified accountant with several years of experience. Attention to detail, integrity, and strong analytical skills are essential. Proficiency in financial software and knowledge of HMRC regulations are mandatory.
What difference will you make?
Over 85% of people in the UK, and even more globally, are unaware of the UN's Sustainable Development Goals (UN SDGs) and fail to take steps toward creating a more sustainable world. Initiatives are needed to educate and inspire societies about the UN SDGs. Your contributions can educate and inspire millions to act on the SDGs, fostering positive changes that impact us all in this interconnected world. Your efforts will unite individuals and organizations, amplifying their impact and benefiting more lives through collaborative action.
Applicant must be able to offer up to 5 hrs support by mid-May 2024.
The client requests no contact from agencies or media sales.
About the Role
Role type: Voluntary role, travel expenses reimbursed
Role level: Team Lead
Location: Remote, open to applicants resident in the United Kingdom, Channel Islands or the Isle of Man
Responsible for: Events team
Accountable to: Head of Fundraising, Events & Comms
The purpose of your role is to lead, coordinate and support the Events team, a small team of volunteers which sits within the Fundraising, Events & Comms department. In this role, you will be responsible for overseeing the planning, delivery and evaluation of a varied programme of events. Currently, this includes: regular, virtual training opportunities/discussion groups; regional conferences (November); a residential national conference (June/July); three away days per year for Nightline Association volunteers; and the annual Nightline Awards.
The Events Team Lead will work closely with the Operations Officer and CEO to project manage all Nightline Association events, ensuring that necessary tasks are delegated and completed. They will also provide support and guidance to individuals and teams across the organisation who are seeking to deliver their own events.
You will also work with the Research and Impact department to develop our approach to evaluation, and the Services department to ensure that event planning is informed by the needs of Nightlines.
As a Team Lead, you will be supported by the Head of Fundraising, Events & Comms, who will act as your main point of contact and line manager. You will also have access to the support of our staff team, Trustees and other Heads of Department.
Activities and Responsibilities
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Oversee and monitor the delivery of all team projects and activities, ensuring these are meeting departmental and organisational strategy, aims and plans.
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Approve documentation and products produced by your department.
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Line manage volunteers in your team, including monthly one-to-one meetings.
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Support and supervise volunteers to ensure they carry out their duties effectively by providing clear communication, support, motivation, facilitation, supervision and leadership.
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Assist with the recruitment of new volunteers within your team.
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Appoint a temporary replacement for vacant volunteer roles in your team.
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Where necessary, apply the Association’s disciplinary procedures, seeking support if needed.
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Exhibit and promote effective team working.
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Directly contribute to projects as appropriate to support your team.
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Organise and run online team meetings on a regular basis to discuss operational activities, plans and ensure oversight of team activity.
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Attend a monthly one-to-one meeting with your Head of Department to update on progress, consider new projects, report risks, issues and budget requirements.
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Lead the planning, delivery and evaluation of the agreed programme of events, to allow us to support member Nightlines to share best practice and feel as though they belong to a community within the Association.
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Lead planning and project management for key projects including the regional and national conferences, delegating work across the Association as required.
Person Specification
Experience
Desirable
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Experience in events, project management or customer service
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Experience with Nightline or a similar organisation
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Experience of working with or leading a team
Competencies
Essential
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Highly developed organisational, planning, delegation and communication skills
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Lead, motivate, and work as part of a team
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Personable, supportive, and approachable
Desirable
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Prioritisation across workstreams or tasks
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Familiarity with Google Workspace
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Confident facilitating conversations and/or speaking to groups
Knowledge
Essential
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Understanding of and commitment to the Association’s values and to supporting and developing the Nightline community
Desirable
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Knowledge of inclusive event design
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
QMC School, partnered with Quilombo UK is looking for a volunteer personal assistant to join their national volunteering team working from home. This role offers a great opportunity for the right person looking to gain experience as a personal assistant, developing their office-based and management experience, or simply to ‘give back to their community’. The role provides you flexibility, with specific training provided where necessary to help you develop and grow your skill-set.
16 weeks contract.
What will I be doing?
- Managing organisation of meetings and appointment
- Organising events and conferences
- Implementing and maintaining procedures and administrative systems
- Managing databases, Liaising with staff
- Miscellaneous tasks to support the team
Practical Considerations
Essential:
- You will need to have good written skills
- Well organised, pro-active and able to deliver tasks efficiently
- Good time management
- To show professionalism at all levels and in all environments
- Strong team player
- Ability to work independently and ask for clarification when needed
- Able to volunteer at least 12 hours a week (2 days, 6 hours each day)
Desirable:
- Committed to working with the community with a passion for helping others less fortunate
- Proficiency in Microsoft and excel
Requirements
- Will require references
- Own computer or a secure access to one
- Must be UK based and hold UK right to work
The volunteering program with QMC requires a minimum of 21 weeks of commitment. We are looking for someone who can offer 12 hours a week, Monday - Friday.
Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are seeking a new Secretary to undertake administrative duties to support the board of trustees of the African Bird Club in fulfilling its responsibility for the good governance of the charity and in delivering its strategy. You will be one of five executive officers and as such, have a key role in helping to progress ABC’s status and mission.
The African Bird Club is dedicated to conserving birds and their habitats across the continent of Africa and related islands and furthering ornithology in this region. We raise funds to make grants to support local conservation projects, produce a peer-reviewed journal and are developing a free birding app. ABC currently has over 1100 members from 70 countries and is governed by a board of twelve trustees.
The Secretary is expected to attend three board meetings a year and the annual general meeting of members of the charity, as well as ad hoc meetings of the executive officers and provide administrative support for the running of the charity, as required, with other trustees and contractors.
You must be eligible to be a trustee of a charity, have sufficient time to devote to the role and be committed to achieving ABC's objectives. You must also have strong communication and interpersonal skills, maintain constructive relationships (with other executive officers, trustees and the charity’s contractors) and deal with routine correspondence. Previous experience as a secretary or trustee of a charity would be advantageous but is not necessary.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Volunteer Supporter Care Admin Assistants are required to help with telephone calls to say thank you to donators, sending letters, scanning and uploading files so knowledge of IT would be helpful.
Skills:
- Positive attitude and great people skills.
- Good communication skills both orally and written
- Organisation
- Good listening skills
- Basic IT Knowledge
- Have a calm and approachable manner
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
MHA’s mission is to inspire the best care and wellbeing at every stage of later life. At MHA Lauriston, we provide residential, nursing, and residential dementia care for 60 residents.
Our care home is a busy environment with a variety of activity happening every day. As a General Care Home Assistant, you’ll support the team with a variety of tasks that vary each week.
Main tasks and responsibilities:
- Support residents with activities
- Support residents to access gardens
- Spend time with residents – playing games or chatting
- Delivering laundry to residents’ rooms
- Serve meals
- Set up activity sessions and general tidy after
- Basic admin– filing, photocopying, and updating noticeboards etc.
- Joining in with events or fundraising
- You must ensure that residents needs are put first, whilst respecting their privacy and independence
- You’ll maintain confidentiality
- You will be familiar with and adhere to MHA’s Health and Safety Policies and policies relating to your volunteering role.
Benefits for you:
- Help improve the quality of life for older people
- Support your community
- Keep socially active
- Be part of a friendly team
- Gain experience
- Learn new skills
Skills and qualities desired:
- Friendly
- Trustworthy
- Good communication and people skills
- Able to use your own initiative, but also able to ask for help when you need.
- You’ll be reliable and punctual
- You’ll be able to maintain confidentiality
Training, support, and requirements:
- You must be at least 16 years old
- A Disclosure and Barring Service (DBS) check and two character references are required
- Induction and training on safeguarding, health and safety and other training relevant to the role
- Ongoing support from a named contact
Times and Commitment:
- Monday-Sunday-11am-1pm. At least two hours a week.
- We ask you to be able to commit on a regular basis for a minimum of six months
*Please note- we can only accept applications from UK residents*
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As an Administration Volunteer, you will support the Fundraising Team with vital administration tasks.
Key tasks will include:
- Researching and making contact with potential supporters in the community.
- Data Entry
- Filing
Some key traits you will need as an Administration Volunteer:
- Good communicator
- Vibrant and cheery character
- Understanding of confidentially
- Good understanding of Microsoft excel
- Passion for ellenor
What you will receive in return:
- Full training will be provided, including health and safety
- Regular updates to ensure that volunteers are informed of ellenor services and initiatives
- Opportunity to meet new people and build friendships
- Being part of a fantastic volunteer group
- Raising money and the profile for an important local cause
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We’re a charity awarding £1,000 grants to people of colour based in the UK who want to bring a new creative project to life. We support creativity in all its forms including: poetry, paintings, fashion, zines, music, food, flowers, photographs, workshops, events or something else completely.
Brief:
We need a volunteer to help neurodivergent applicants or applicants with long term illness write their applications.
An important distinction is to be made here - your role is to help someone write a clear application. You are not here to help them develop their idea or to turn it into something it’s not.
Applicants answer these questions:
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What is their Grand Plan? (300 words)
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Why is now the right time to do it? (100 words)
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What is your budget?
These answers are then marked against a criteria which can be found on our website (which we can share with you).
Process:
We will ask applicants to come to you with bullet points for ideas of what their project is. This is the minimum; some may come with a written application that needs tweaking.
You will then read through what they have and help write clearer sentence structures. While we try not to judge on things like grammar and spelling, this does often help clarify the project’s ambitions.
The aim is to work in a collaborative Google Doc, but if that is not possible, we will explore other options.
Keep sentences simple and to the point. We need to be sold on your vision, but it doesn’t need to be overwritten. Using simple and straightforward language helps give us clarity on your project.
We will allow applicants up to two rounds of feedback - meaning you can work on the application a maximum of three times. We ask applicants to group their feedback.
Applicants
This will be open to applicants who are disabled, including those with dyslexia or dyspraxia. So it’s important to be patient and anticipate that they may not have the clearest written communication.
Skills
- Copywriting/Proofreading
- Desireable: Experiance of working with people who have long term illnesses or are neurodivergent
Please send us a short paragraph about why you're interested in this role.
Grand Plan is a fund run by creatives, for creatives. We award £1,000 grants to artists and creative people of colour.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to coordinate the local SSAFA service in your area? Do you enjoy working as part of a team? You don’t need a military background, just good communication and I.T. skills. If so, this could be the role for you!
What is a Divisional Secretary?
The is a key role involving administration and coordinating people. As the first point of contact for the division you will play a key part in promoting SSAFA locally, matching clients to volunteer caseworkers and supporting volunteers to get the best outcomes for their clients.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
We aim to provide financial, practical, and emotional support when it’s needed most. More people than ever before are coming to us for help, and you will be one of the people contacting new clients and getting them the support, they need.
When would you be needed and where would you be based?
This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week.
What would you be doing?
- Acting as the first point of contact for SSAFA in the local area
- Taking enquiries from potential clients and potential volunteers
- Matching new clients to available caseworkers
- Supporting caseworkers, particularly new volunteers
- Working with the local publicity officer to promote SSAFA locally.
- Providing reports to the local SSAFA branch and to SSAFA’s Central Office
- Maintaining accurate records on our on-line case management system
- Coordinating SSAFA Visitors and Helpers (if applicable)
- Organising local meetings to keep all volunteers up to date with the latest training and information.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
- Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What can you gain from this volunteering role?
- Experience of holding a key local role with oversight of all SSAFA activity in the local area
- Use your skills, knowledge, and life experience to benefit others.
- Support and friendship from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker course, caseworker IT system training, volunteer management – case management and quality. The caseworker course takes 3 days and please allow a further day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range of e-learning courses
- Local induction
- Support from the branch secretary.
- Access to the Welfare Team and Volunteer Support Team based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people with some experience of coordinating people and admin
- Good written and spoken English.
- Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
- Ability to send and receive emails – you will receive your own SSAFA email address.
- Ability to coordinate a team of people volunteering.
- Willingness to use our on-line case management system (this is covered in the training course)
- Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
- Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
- Ability to maintain confidentiality and keep information safely.
- Access to public transport or a car to travel to meetings, events etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No*
*Where volunteers are both divisional secretaries and caseworkers a disclosure check will be required.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you enjoy multi-tasking and coordinating events? Is attention to detail one of your strengths? If so, we’d love to hear from you. You don’t need an Armed Forces background, just good organisation, and IT skills.
What is an Administration Coordinator?
There are SSAFA branches throughout the UK and overseas, each delivering support to serving personnel, veterans, and their families. Every branch has a team of volunteers who make this possible.
The Administrator Coordinator is a key member of the team, ensuring the smooth running of the branch and supporting day to day operations. This role is at the heart of the branch, overseeing the group inbox, organising meetings, and liaising with volunteers and external stakeholders.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
We aim to provide financial, practical, and emotional support when it’s needed most. To do this we need excellent administrators to keep things running efficiently behind the scenes.
What would you be doing?
- Every SSAFA Branch has different needs, however, below are the main activities of a Branch Administration Coordinator.
- Overseeing enquiries: Overseeing the administration of the branch shared inbox and post, ensuring queries are answered.
- Getting people together: Organising internal meetings, both virtually and face to face
- Planning and organising: Liaising with internal and external stakeholders to arrange events such as the Branch Annual General Meeting
- Note taking and recording: Maintaining accurate records of meetings and decisions.
- Communicating: Supporting the Branch Chair with internal communications, keeping other volunteers up to date and informed
- Tracking and ordering: Keeping a record of branch assets, ordering stationery, and ensuring maintenance of equipment
- Supporting health and safety: Supporting the Branch Chair with administration of personal, office and event risk assessments where required
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Give back to the Armed Forces community.
- Become part of the SSAFA community and build networks across your local area.
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would I receive?
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Local induction and support, from other branch volunteers
- Access to a range of e-learning courses as well as local opportunities to keep your knowledge and skills up to date.
- Support from regional volunteering and operations employees
- Regular meetings and events to learn and share information.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people with good written and verbal communication skills.
- Some experience of coordinating people or events is beneficial.
- Good IT skills e.g., confident using email and online diaries– you will receive your own SSAFA email address.
- Respectful and non-judgemental approach.
- Understanding of the importance of confidentiality and boundaries.
- This role would suit someone who would like to volunteer regularly, each week.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA takes the utmost care at every step of volunteer recruitment to ensure that the people we involve are suitable and appropriate. All measures taken are to help make volunteering at SSAFA a positive and safe experience.
Are references required? Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you enjoy multi-tasking and coordinating events? Is attention to detail one of your strengths? If so, we’d love to hear from you. You don’t need an Armed Forces background, just good organisation, and IT skills.
What is an Administration Coordinator?
There are SSAFA branches throughout the UK and overseas, each delivering support to serving personnel, veterans, and their families. Every branch has a team of volunteers who make this possible.
The Administrator Coordinator is a key member of the team, ensuring the smooth running of the branch and supporting day to day operations. This role is at the heart of the branch, overseeing the group inbox, organising meetings, and liaising with volunteers and external stakeholders.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
We aim to provide financial, practical, and emotional support when it’s needed most. To do this we need excellent administrators to keep things running efficiently behind the scenes.
What would you be doing?
- Every SSAFA Branch has different needs, however, below are the main activities of a Branch Administration Coordinator.
- Overseeing enquiries: Overseeing the administration of the branch shared inbox and post, ensuring queries are answered.
- Getting people together: Organising internal meetings, both virtually and face to face
- Planning and organising: Liaising with internal and external stakeholders to arrange events such as the Branch Annual General Meeting
- Note taking and recording: Maintaining accurate records of meetings and decisions.
- Communicating: Supporting the Branch Chair with internal communications, keeping other volunteers up to date and informed
- Tracking and ordering: Keeping a record of branch assets, ordering stationery, and ensuring maintenance of equipment
- Supporting health and safety: Supporting the Branch Chair with administration of personal, office and event risk assessments where required
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Give back to the Armed Forces community.
- Become part of the SSAFA community and build networks across your local area.
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would I receive?
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Local induction and support, from other branch volunteers
- Access to a range of e-learning courses as well as local opportunities to keep your knowledge and skills up to date.
- Support from regional volunteering and operations employees
- Regular meetings and events to learn and share information.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people with good written and verbal communication skills.
- Some experience of coordinating people or events is beneficial.
- Good IT skills e.g., confident using email and online diaries– you will receive your own SSAFA email address.
- Respectful and non-judgemental approach.
- Understanding of the importance of confidentiality and boundaries.
- This role would suit someone who would like to volunteer regularly, each week.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA takes the utmost care at every step of volunteer recruitment to ensure that the people we involve are suitable and appropriate. All measures taken are to help make volunteering at SSAFA a positive and safe experience.
Are references required? Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for self-motivated and compassionate individuals to help deliver our Helpline service and make a difference to the lives of anyone affected by cancer.
The Helpline offers those with cancer a chance to share their feelings and experiences with someone who has empathy for what they are going through. Helpline Volunteers create a safe and welcoming environment, listen, and provide emotional support and signposting individuals onto further information.
No special qualifications are needed for this role, but access to a telephone in a comfortable quiet setting is essential.
The client requests no contact from agencies or media sales.