Volunteer roles

About Us:

The Orpheus Centre is a specialist further education college and charity working to support young disabled adults, who are passionate about the arts, to achieve their potential and lead independent lives.

Set up by musician and songwriter Sir Richard Stilgoe, Orpheus offers learning, supported housing and personal care on the same site in Godstone, Surrey.

Volunteer Role:

As an Action Team Volunteer, you will play a vital role in assisting with our fundraising activities throughout the year, from fun runs, festivals and supermarket collections to special events. By sharing your skills and time, you’ll meet new people as part of a friendly team that makes a difference in the community and have a rewarding experience helping spread awareness of Orpheus and the importance of the funds our supporters raise.

Who are we looking for?

We are looking for volunteers who are friendly, have buckets of enthusiasm, have good communications skills and able to work as part of a team. If you are reliable and flexible, then we would love to hear from you. If you would like to get involved with the work we do at Orpheus but want to volunteer in a flexible way, then this is the role for you. 

What will you be doing?

· Cheering, marshalling, collecting money or providing practical support in other ways at our events, such as setting up stalls, selling merchandise and raffle tickets to car park attendants

· Other ad hoc activities that arise on the day

Why volunteer:

Through volunteering with us you will gain a greater sense of purpose and help our learners reach their potential.

If you are someone who is reliable, an excellent communicator, have a friendly and enthusiastic personality and committed to helping, as well as being kind and caring, then this could be the role for you.

You will have a mentor who will help and guide you when you first start volunteering at Orpheus.

Training:

Role relevant training, including Equality, Diversity and Inclusion and Safeguarding will be given prior to start date. There is also the opportunity to attend our Learning Support training.

On-going support will be available throughout your time at Orpheus.

Benefits/What you’ll get:

· Experience of volunteering in an education setting.

· Working within a team as well as independently.

· The opportunity to meet new people and having fun.

· Develop confidence, empathy, listening and communication skills through working with our students.

· Gain experience in the charity sector.

· Opportunities to volunteer at other fundraising or on-site events at Orpheus.

· Free on-site parking and expenses claimed back.

· Discounted lunches.

· Volunteer social events, like our Volunteer Tea Party.

Safeguarding:

Orpheus is committed to safeguarding and promotes the welfare of all service users. We are committed to the promotion of equal opportunities.

This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974.  It is therefore subject to an Enhanced disclosure through the Disclosure Barring Service (DBS).

Equality & Diversity:

· To enforce the zero tolerance policy of all forms of victimisation, discrimination and harassment in the workplace.

· To be tolerant of differences and use respectful language.

· Ensure professional standards and boundaries are clear.

· To treat everyone respectfully.

Application Process:

Once your application has been received it will be reviewed, you may then be invited in for an informal interview.

Your references will be checked and you will need to complete the online DBS application before bringing the relevant documents in to be checked.

You will then need to attend all of our training. This can all take 3-4 weeks to be completed before you start volunteering with us.

We look forward to hearing from you.

Can you commit to volunteering for a minimum of 2 years? 

Do you have 2 to 4 hours spare a month? 

Do you live in Reading?

Would you like to befriend a child or young person in care and make a long-term friendship with them? 

If yes, then volunteering for Reconstruct may suit you.

An Independent Visitor is an adult volunteer who befriends a young person in care and develops a long-term friendship with them. This often involves helping young people develop new interests, skills and hobbies or going on outings such as to the cinema, bowling or just a walk in the park.

You must be 21+, available for flexible working and able to commit to a minimum of 2 years. As a volunteer, you would spend about 2-4 hours every month with your allocated child.

Each volunteer is carefully matched with a child or young person in care in their local area who shares similar interests.

WHAT DO INDEPENDENT VISITORS DO?

• Visit a child monthly and becomes a trusted adult friend to them.
• Provide a consistent and reliable adult with a view to building a trusting and positive relationship with the child.
• Provide a child with the opportunity to try new activities and spend time with them away from their placement. This in turn can enhance progress and resilience of children, by building self-esteem, strengthening mental health, and opening new social relationships outside of the care system.

WHAT SKILLS AND EXPERIENCE DO YOU NEED?

• Interpersonal Skills – Ability to easily build rapport an identify with children and young people.
• Communication – Excellent communication skills, good report writing skills.
• Committed – Willing to commit to a child for at least one year and preferably two years.
• Role Model – A good role model for a child or young person who may have experienced difficult times during their childhood.
• DBS Check – We will carry out safer recruitment checks and you will be required to have an Enhanced DBS check.

Examples of activities can include:

• Sports
• Play football 
• Cinema
• Bowling
• Go to the library

You will be allocated a budget for each visit for your activity, and payment of your expenses, are paid so you are not out of pocket. These include, travel costs, and parking.

As part of the recruitment process, candidates will be required to attend necessary training for the role. Interviews will be arranged in due course thereafter.

Would you like to use your skills and experience in organisational finance and strategy to help some of the most vulnerable children in the UK? And to help a small user-led charity that has become reputationally successful and punches way above its weight to grow sustainably, yet at speed, into its next iteration and be able to serve more families?

Founded in June 2020 , The Belay Foundation was created to fill an urgent need for practical ‘in-home’ support to families whose children have previously been in local authority care. We were awarded charity registration in December 2020 and were soon working with families and Local Authorities across the UK. Our main areas of focus are: finding, training and supporting people who can offer trauma-responsive childcare and respite; disability benefits advice to families and young people; training professionals and parents to understand and respond to the impact of early-life trauma. 

Currently, The Belay Foundation has an income of £120k and has supported over 400 families. Feedback from those families is very positive and reflects the change from crisis to coping. We are currently conducting a major review of our services and business model to enable us to relaunch services which can be scaled to the next level and respond to an ever-expanding need. This review is being led by our new CEO, Libby McVeigh, who looks forward to working with our new Treasurer to ensure that our financial systems and processes match our ambition.

Role Description

As a trustee you will:

• Meet regularly (mostly online and in the evening) with the other trustees to shape, drive and monitor the charity’s strategy
• Scrutinise the proper management and administration of the charity
• Champion the charity’s core values
• Help develop the financial sustainability of the charity
• Consider further service delivery in line with the charity’s aims
• Promote the work of the charity and develop contacts externally

As Treasurer you will:

• Support the development of operational financial processes, working creatively and supportively with the CEO and Chair to choose the right financial frameworks and tools for our needs
• Present financial reports to the board so all trustees understand the charity’s financial position
• Advise the board on how to carry out its financial responsibilities
• Oversee the preparation and scrutiny of annual accounts

Person specification

Essential:

• Qualified accountant (ICAEW, ACCA, CIMA, CIPFA) or experienced senior finance professional
• Some experience of charity finance and fundraising, with an understanding of core accounting principles and charity reporting requirements
• Excellent financial acumen, with the ability to present financial information clearly to non-finance trustees
• Ability to scrutinise financial processes and budgets, and a willingness and ability to support with operational financial tasks
• An interest in good governance and strategy
• Experience of providing oversight of operations in an organisation
• Excellent communication skills
• Collaborative, enthusiastic and empathetic
• Able to offer 6+ hours per month in Trustee and other meetings and in small group/1:1 support; and attend one in-person away day each year.

Preferable but not essential: 

• Experience of a trustee role
• Personal or professional interest in adoption, special guardianship and/or kinship care
• Experience in supporting the growth of a small organisation from its origins to its next stage 

In accordance with our commitment to equal opportunities and improving the diversity of our Board, we 
particularly welcome applications from people from Black, Asian, and other minority ethnic backgrounds, 
who are currently under-represented in our governance structure.

Click on the 'How to Apply' link for more information, including on how to apply by the deadline of midnight on Sunday 9th November. 

Number Champions supports London primary school children who struggle with numeracy. Independent evaluation shows our highly positive impact. We seek two capable and committed trustees to help drive our strategy and oversee delivery.One new trustee may become Vice Chair.

What will you be doing?

Numeracy, like literacy, is a core life skill. However, many children do not learn well in a classroom setting. Number Champions was the first and is still the only UK charity focused on supporting primary school children who struggle with numeracy. By helping children improve their confidence, enjoyment, and skills in maths, we support their wider development and help them achieve their potential.

Our trained volunteers run weekly one-to-one sessions with each child, during the school day but outside the classroom. They use games and other creative activities to engage the child and to enable them to build confidence and skills. Experienced teachers volunteering with us as “Mentors” provide support.

The trustee board meets about seven times a year. It sets strategic direction, reviews all aspects of the charity in rotation, and takes corrective action where it identifies that we are not achieving our planned objectives. All trustees are expected to study the papers for each meeting and to contribute to all discussions. We currently have eight trustees with two reaching the end of their terms, so we will be eight again after the recruitment process.

You would use your experience, skills, and current awareness to identify risks and opportunities to bring to the board’s attention, and you would influence the other trustees to follow your ideas through to implementation. 

Board meetings alternate between in-person in London and online.

We encourage trustees to meet our volunteers and staff, and to ensure that their experience and voice is taken into account in directing the charity.

What are we looking for?

You will:

• bring relevant senior experience from any sector, including education, business, professional, or charity.
• have skills which would enhance the capability of the board. The attached role descriptions list skills, but we are open to other skills you can offer which you can persuade us would be important to the charity.
• function effectively as part of a team, thinking creatively and strategically, listening, stating your position clearly and succinctly, and accepting group decisions.
• be open, deliver on commitments and show attention to detail without losing sight of the big picture, and understand your own strengths and weaknesses.
• be enthusiastic about our mission to help children achieve their potential.
• devote time to reading papers and attending board meetings and to progressing issues as needed between meetings – probably about ten to twelve hours a month.
• ideally have experience in fundraising or volunteer management, but this is certainly not a requirement for the roles.

We serve the diverse population of London children. This diversity is reflected in our volunteers but not in our current board. We welcome applicants from all ethnicities, orientations, and backgrounds, including those with disabilities.

You do not need experience as a trustee.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. Our Cat welfare team leaders have the important role of coordinating, encouraging and supporting teams of fosterer volunteers and cat care volunteers. They help make sure volunteers with direct cat care roles are happy and confident and provide advice and guidance when needed. This incredible teamwork means we are able to help more cats and kittens in need.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Volunteering alongside colleagues including the branch coordinator/team leader, Cat Welfare team, branch development manager and Vet team to ensure that cat care policies, procedures and standards are applied
• Support fosterers to follow cat welfare policies and procedures
• Acting as the main point of contact within the branch for cat welfare and ensuring that welfare updates are shared and implemented effectively
• Supporting the branch by ensuring that accurate and up to date records of all cats helped are maintained, using specified systems
• Attending relevant volunteer training sessions and encouraging other volunteers to do likewise
• With the other volunteers, recruit, induct and support all branch fosterers and cat care volunteers
• Represent the branch at relevant meetings
• Play an active part in the branch committee, being part of the branch team leading on cat adoption information and updates
• Collaborating with the cat adoption team leader to ensure the highest standards of cat care are applied in line with our policies and procedures

Time expectation

The time expectation for this role will vary depending on the number of volunteers and cats in care. Our cat welfare team leaders usually spend between 10 to 12 hours per week in this role which is flexible and can be shared by more than one volunteer if needed. 

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

At Cats Protection we help thousands of cats and kittens each year thanks to our dedicated and passionate volunteer groups. We have branches across the UK, all of which help our cats in different ways. Branches take in stray and abandoned cats and ensure they receive the veterinary care and attention they deserve; help raise funds, promote neutering and help spread cat welfare messages. Our branch team leader volunteers lead their local team by supporting and managing volunteers within their group, maintaining communications with both volunteers and employees, and helping promote a positive and professional image of Cats Protection.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Supporting your team of volunteers in all aspects of their roles, making sure volunteers are happy and confident
• Making sure the team observes charity best practice and compliance
• Collaborating with your Branch Development Manager (BDM) to plan volunteer activity
• Leading the team to follow Cats Protection policies, procedures and guidelines
• Monitoring expenditure and helping ensure long term financial stability of the volunteer group
• Organising and chairing team meetings
• Acting as an ambassador for Cats Protection

Time expectation

Our branch team leader volunteers usually spend 10 to 15 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed. There will be times of year when more hours are required, such as towards the end of the financial year, but support and guidance are available.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better  with cats.

Lived Experienced Peer Volunteer
14 hours per week
West Midlands
 
Are you a proactive, collaborative and compassionate individual with proven experience of working positively with adults to engage successfully despite ‘challenging’ behaviour?  Do you have the ability to be a positive role model, demonstrating the virtues of engaging with treatment support services?

If so, St Giles is looking for a Lived Experienced Peer Volunteer to join our team and provide interventions and build meaningful, peer-led relationships with service users to encourage them to engage in drug and alcohol treatment following arrest.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role
As a Peer Volunteer, you will increase client engagement with drug and alcohol treatment services by providing vital peer-led support and building trust and motivation among a client group that has been historically disengaged/not offered support previously.  You will provide holistic, short-term intervention to bridge the gap between referral and full treatment engagement, capture client experiences and barriers to improve service design and accessibility and develop a strong service user voice to inform future service improvements.

Areas of support from Peer Volunteers may also include initial engagement and motivation such as welcome calls, check-ins, peer-led conversations and motivational chats over coffee.  You may also offer practical support such as appointment reminders, transport assistance and paperwork support, plus help to build positive routines such as activity-based engagement and supporting small lifestyle changes, including meal planning, budgeting, and time management.
 
What we are looking for

• Personal experience of the criminal justice system or lived experience of the issues facing this client group (i.e. experience of substance misuse and recovery)
• Proven experience of working in a high intensity environment, being self-motivating, with an ability to effectively manage your own wellbeing
• Knowledge of the issues facing those arrested for potential criminal offences
• Knowledge of, and commitment to, safeguarding practices and policies
• The ability to use monitoring systems to record all aspects of the work
• Excellent interpersonal, relationship-building and communication skills, verbal and written

 
Please note:  as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced Child Workforce with Child Barred list DBS.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment

Closing date: Monday, 1st December 2025 @ 9am

Parents Journey UK

After seeing a gap in support for parents of children of “all ages, all stages” of childhood, we are developing a group to become a Registered Charity, Parents Journey UK.

Parenting is rewarding but doesn’t get easier: the challenges just change.
So why should parental support from groups and charities stop once your child has entered school, or enters their teenage years?

While many organisations focus on the earliest stages of parenthood, Parents Journey UK aims to also support parents well beyond those toddler years, whether that be coffee mornings for new parents or social evenings for parents of teenagers. We aim to provide ongoing support through a variety of face-to-face meets and online, with the support of local professionals.

To develop our idea further and start the formal process of Registering a Charity, we are looking for volunteers to become our first trustees.

If you have interest, experience or skills in any of the following, we want to talk with you; and if you don’t have much experience but enthusiasm about this idea, we really want to talk with you:

• Leading our group’s meetings and ensuring they are effective; coordinating the trustees’ group – you could be the Chair of our new charity.
• Coordinating our group’s money, keeping records of finances; ensuring the group complies with our financial rules – you could be the Treasurer of our new charity.
• Keeping accurate administrative records; communicating with other trustees; acting as the backbone of our group – you could be the Secretary of our new charity.

You don’t necessarily need to have done any of these voluntary roles before, as the tasks are easy-enough to learn, and in the early days of forming our charity, will be focused on Registration (and we have assistance with that process). At the same time, as trustees you will be primary in deciding and forming what this new charity does and how it does that. Because of the legal type of charity we are forming, you will not be held liable for the charity’s finances, but expected to take good care of those and of the charity’s activities; training and explanations of trustees’ duties will be provided.

Your skills & abilities that will help us:

• A strong commitment to Parents Journey UK idea, mission and values
• Good communication and teamwork
• Contribution to our strategic thinking and decision-making
• Some knowledge and abilities in social media and marketing would be helpful
• Your background in Finance, Administration, Legal, Safeguarding, or Health and Social Care, would be very useful; of course, experience in other areas is just as valued
• Previous experience as a charity trustee would be highly-valued but isn’t required
• Your willingness to give time to the charity’s activities, probably about a flexible 10 hours per month

 

What’s in it for you?

• The chance to use your skills in a potentially-different context
• The opportunity to make a real and lasting difference in the lives of parents
• The ability to gain experience into the creation of a charity, and insight into its governance
• An opportunity to volunteer alongside other committed trustees
• A boost to your personal and professional development, including your career and CV, if appropriate

For an informal chat and to find out more about these opportunities and our idea, contact Hayleigh Woolven via Quick Apply below

To apply, we ask for your CV and a brief Cover Letter explaining WHY you’re interested and WHAT you can bring to our newly-developing group.

Would you like to be involved in the founding of a new charity that supports young people through grief and loss? At Beyond Tomorrow, we support young people through grief and loss with compassion, guidance, and hope. Join us to help shape brighter futures for those finding their way beyond loss.

Volunteer Trustee (Secretary Role)

Location: Kent- however this role can be done virtually.
Time Commitment: Around 3–5 hours per month
Reporting to: The Board of Trustees

About the Role:

We’re a charity supporting young people and families through grief, loss, and emotional wellbeing. As our Secretary, you’ll be the organised heartbeat of the board, keeping everything running smoothly, making sure meetings are well-structured, and helping us stay on top of our legal and admin responsibilities.

You don’t need to have charity admin experience — just good organisational skills, a bit of tech confidence, and a passion for helping young people heal and thrive.

Key Responsibilities:

 Meetings & Records

• Arrange trustee meetings (usually every 1–2 months) and make sure everyone has the agenda and papers in advance.

• Take clear minutes and track action points so nothing slips through the cracks.

• Keep an organised record of all meetings, decisions, and official documents.

Governance & Compliance

• Help ensure the charity meets its legal requirements with the Charity Commission.

• Maintain up-to-date trustee contact details and declarations of interest.

• Support the Chair and Treasurer with key governance documents like policies, annual returns, and reports.

 Communication & Coordination

• Be the main point of contact for trustee communication — keeping everyone in the loop.

• Help coordinate between trustees, volunteers, and partners.

• Make sure important dates, tasks, and documents are shared in good time.

What We’re Looking For:

• Super organised and reliable — someone who loves keeping things in order.

• Good written communication skills and attention to detail.

• Comfortable using email, Google Drive, Word, or similar tools.

• Friendly and collaborative, with a genuine passion for supporting young people and families through loss.

Commitment & Expenses:

• This is a voluntary trustee role. Reasonable out-of-pocket expenses (like travel or supplies) can be reimbursed.

• Trustees usually meet once every 1–2 months, with a few extra hours between meetings for admin or follow-ups.

• You will have the opportunity to be involved with community work, however this is not an expectation.

What You’ll Get Out of It:

• A hands-on role helping a growing charity stay organised and effective.

• Experience in charity governance, leadership, and administration.

• A friendly, purpose-driven team who truly cares about what we do.

• A good opportunity to get hands-on experience in the world of admin.

• The satisfaction of helping young people and families find hope and healing after loss.

Would you like to be involved in the founding of a new charity that supports young people through grief and loss? At Beyond Tomorrow, we support young people through grief and loss with compassion, guidance, and hope. Join us to help shape brighter futures for those finding their way beyond loss.

Job Title: Trustee (Treasurer Role)

Location: Kent- but this role can be done virtually.
Time Commitment: Around 3–5 hours per month
Reporting to: The Board of Trustees

About the Role:

We’re a charity dedicated to helping young people and families navigate grief, loss, and emotional wellbeing. As our Treasurer, you’ll play a key part in keeping us financially accountable making sure we can keep supporting young people in the best way possible. You don’t have to be an accountant; we just need someone confident with numbers, organised, willing to learn and passionate about making a difference.

Key Responsibilities:

 Finance Management

• Keep track of the charity’s income and spending.

• Manage the charity’s bank account and ensure everything matches our records.

• Work with the other trustees to plan an annual budget and keep an eye on how we’re doing.

• Prepare simple finance reports for trustee meetings so everyone understands how funds are being used.

 Reporting & Compliance

• Help prepare our yearly accounts and returns for the Charity Commission.

• Make sure we’re following all the right financial policies and keeping our records clear and transparent.

Advising the Board

• Explain financial info in plain English so everyone feels confident making decisions.

• Support us in planning sustainable income streams (like grants, donations, and fundraising).

What We’re Looking For:

• Someone confident with money management, budgets, or spreadsheets (finance or bookkeeping experience is great but not essential!).

• Reliable, detail-oriented, and honest.

• Friendly communicator who can make numbers make sense.

• Passionate about supporting young people, families, and communities through loss and mental health challenges.

Commitment & Expenses:

• This is a voluntary role — trustees are not paid, but reasonable expenses (like travel or supplies) will be reimbursed.

• We usually meet once every 1–2 months, and you’ll also help out a little between meetings when needed.

• You also have the opportunity to be involved in the charity's community work, however there is no expectation of this.

What You’ll Get Out of It:

• A meaningful role where your skills make a real difference.

• The chance to help shape a starting charity and see the impact firsthand.

• Experience in the charity sector, finance, strategy, and leadership.

• A warm, supportive team that actually cares about the cause 

• A great addition to your CV for employers.

*PLEASE NOTE* We are unable to sponsor work applications and so you must already be based in the UK to apply to this role.

Join the dedicated team at Historic Croydon Airport and contribute to preserving and sharing the rich history of one of the world’s oldest airports. As a volunteer, you will play a crucial role in ensuring that visitors have a memorable and safe experience while exploring this historic site.

With a choice of either the morning (9am-1pm) or afternoon shift (1-5pm), we ask that volunteers work at least 10 hours per month - on the first Sunday of each month and an additional weekend.

Responsibilities:

1. Visitor Engagement:

   • Greet and treat all visitors equally, with respect, and without discrimination.
   • Provide knowledgeable and engaging information about the history of Croydon Airport.
   • Assist with visitor inquiries and enhance their overall experience.

2. Safety and Security:

   • Be vigilant about the safety of visitors both inside and outside Airport House.
   • Inform visitors of potential hazards, such as crossing kerbs or the road outside Airport House and using stairs within the building.
   • Ensure visitors are aware of emergency exits and the evacuation procedure. Tour Guides should mention this at the start of each tour, and other volunteers should do so when appropriate.

3. Operational Support:

   • Arrive on time for Open Days to assist with setting up and closing down activities.
   • Help maintain the cleanliness and orderliness of the site throughout the day.
   • Participate in team meetings and training sessions as required.

Qualifications:

• A keen interest in history and heritage, particularly in aviation and the history of Croydon Airport.
• Excellent communication and interpersonal skills.
• Ability to work as part of a team and independently.
• Commitment to treating all visitors with respect and without discrimination.
• Punctuality and reliability.

Training: All volunteers will undergo an induction process, including a review of the HCAT Induction document covering emergency exits and evacuation procedures.

Benefits:

• Be part of a passionate community dedicated to preserving an important historical site.
• Gain experience in heritage and museum operations.
• Meet and engage with people from diverse backgrounds.
• Contribute to the educational and cultural enrichment of visitors.

Application Process: If you are enthusiastic about history and enjoy engaging with the public, we would love to hear from you.

As a Front Desk Volunteer, you will be the welcoming face of Historic Croydon Airport, responsible for ensuring visitors have a smooth and enjoyable experience. You will manage visitor check-ins, handle donations, and support merchandising activities. 

Responsibilities: 

Reception Duties: 

1. Visitor Reception: 

• Greet visitors warmly at the front door or Reception desk. 

• Check if visitors have pre-booked and verify booking details. 

• Keep the Reception Desk attended at all times. 

1. Booking Management: 

• Obtain booking sheets from Graeme and update them throughout the day. 

• Set out and supervise the donation box. 

• Maintain a supply of hand sanitisers, leaflets, and other materials. 

• Re-stock leaflet holders in the Main Entrance lobby. 

1. Visitor Handling Procedures: People with a Booking: 

• Check the Lead Name off the booking list and confirm the number of visitors in the group. 

• Request a donation of £8 per adult on entry, payable by cash, credit card, cheque (to Historic Croydon Airport Trust), or QR code. 

• Ensure the donation process is completed. 

• Inform visitors of the location of toilets and answer any questions. 

• Ask visitors to wait in the Waiting Area until their Guide collects them. 

• Manage additional visitors, ensuring tour groups do not exceed 12 people, including the Tour Guide. 

People without a Booking: 

• Politely inform visitors that entry is by pre-booking online. 

• Check the booking list for vacant slots and inform visitors of available times and spaces. 

• Advise visitors to book and return at the specified time, noting they cannot wait inside AH. 

• Allow visitors to wait outside for potential "no-shows" if they wish. 

• Be polite, sympathetic, but firm if turning people away, and provide the date of the next Open Day and booking details. 

• Seek assistance from Graeme or Mike if needed. 

1. Visitor Departure: 

• Thank visitors for coming and say goodbye. 

• Encourage visitors to review their experience on Tripadvisor (Croydon Airport Visitor Centre). 

Merchandising Duties: 

1. Merchandise Stall Management: 

• Set up and take down the HCAT Merchandise stall. 

• Retrieve and replace sale items from/to the cupboards under the model in Reception. 

• Run the merchandise stall, selling items to visitors. 

1. Cash Handling: 

• Manage the float, monetary takings, cashing up, and recording total takings at the end of the day. 

• Ensure cash takings are not left unattended and hand them over to a Trustee at the end of the day. 

1. Stock Monitoring: 

• Monitor stock levels and advise Jeff if stocks are running low. 

Qualifications: 

• Friendly and welcoming demeanor. 

• Strong communication and interpersonal skills. 

• Ability to manage bookings and handle donations accurately. 

• Experience in handling cash and managing merchandise sales. 

• Punctual, reliable, and able to adhere to procedures. 

• Commitment to providing a respectful and inclusive experience for all visitors. 

Training: Volunteers will receive an induction, including a review of booking procedures, handling donations, and merchandise management. Ongoing training sessions and resources will be provided to support the role. 

Benefits: 

• Be the welcoming face of Historic Croydon Airport. 

• Gain experience in visitor management and merchandising. 

• Contribute to the educational and cultural enrichment of the community. 

• Be part of a supportive and passionate team. 

Application Process: If you enjoy engaging with the public and are enthusiastic about history, we would love to hear from you. 

Board Trustee and Chair of the People and Remuneration Committee

Responsible to:

The Board of Trustees – As a Trustee your lead responsibility will be acting on behalf of the Board in chairing the People and Remuneration Committee. You are accountable to the Board of Trustees and act on its behalf to ensure that the best interests of the charity and its stakeholders are served within relevant regulatory frameworks and standards of probity in the areas of delegated responsibility

Role Profile:

As Board Trustee and Chair of the People and Remuneration Committee, you are responsible for ensuring the delivery of our charitable objects. The Board sets out our strategic direction, upholds our beliefs and values and provides governance to the organisation by prescribing and monitoring management performance. Your lead responsibility will be in ensuring that our people strategy aligns with our mission, values, and long-term sustainability. This includes chairing the People and Remuneration Committee overseeing key areas such as executive remuneration, workforce planning, performance management, succession planning, and organisational culture.

Your leadership will guide the Board and Committee in maintaining transparency, fairness, and accountability in all people-related decisions and you will work closely with the Director of People and Programmes. In addition, you will facilitate constructive dialogue among committee members, foster a culture of informed decision-making, and ensure that governance standards are upheld. This is a unique opportunity to make a lasting impact on the lives of children and young people through a dynamic and highly respected organisation.

Specific Duties:

• To respect and promote the founding Christian principles in line with our charity’s objects.
• To be responsible for the effective and efficient conduct of committee meetings ensuring resolutions are properly put and necessary decisions made.
• To ensure the committee’s decisions are acted upon.
• To ensure that committee meetings take place at appropriate intervals as part of our annual calendar of meetings and start and finish times are agreed with other members.
• To ensure all committee members can play a full part in meetings, their contributions are timely and relevant, and appropriate standards of conduct and behaviour are maintained in accordance with the code of conduct approved by the Board.
• To work proactively with the Executive Team lead on the arrangements for meetings, including agreeing the agenda and checking minutes.
• To ensure that any decisions taken by the Committee that need Board approval are reported to the next Board meeting and lead the discussion at the Board meetings summarising the deliberations of the committee, including making clear recommendations.
• To proactively establish a constructive working relationship with and provide support to the Chair of the Board, the CEO and the Executive Team.
• To have a general understanding of legislative changes and policy developments in people-related matters.
• To ensure that the committee receives professional advice when needed, either from the Executive Team or external sources.
• To induct, support and contribute to the annual appraisal of those Board members who are members of the committee.

Additional Trustee Duties:

• Familiarising themselves with all Board papers prior to each meeting.
• Attending Board meetings (and committee meetings, as appropriate) and actively participating in the work of the Board.
• Defining and ensuring compliance with the vision, values and objectives of the charity.
• Ensuring compliance with the National Housing Federation’s Code of Governance, Regulatory Standards, Ofsted and other areas of regulation within our operating environment.
• Establishing strategy, policies and plans to achieve those objectives across the range of functions undertaken by the charity.
• Approving each year’s Budget and final accounts prior to publication.
• Establishing and overseeing a framework of delegation and systems of control.
• Monitoring the charity’s performance

Person Specification:

• A willingness to respect and promote our founding Christian principles and uphold our organisational values.
• Proven leadership experience at board or senior executive level, ideally within the not-for-profit or public sector.
• Strong understanding of governance principles, particularly in relation to people, culture, and remuneration.
• Experience in overseeing or advising on executive pay, performance management, and workforce strategy.
• Familiarity with employment law, equality, diversity, and inclusion best practices.
• An understanding of the unique challenges faced by a highly regulated not-for-profits organisation.
• Strong chairing and facilitation skills, with the ability to foster inclusive, balanced, and productive discussions.
• Strategic thinker with the ability to align people-related decisions with organisational goals and values.
• High level of integrity, discretion, and sound judgement in handling sensitive and confidential matters.
• Strong interpersonal and communication skills, able to engage effectively with diverse stakeholders. Role profile Time commitment:
• The role is unpaid although reasonable expenses are reimbursed.
• The initial term for the position is three years.
• The Board rhythm is typically:
• Approximately four three-hour Board meetings mid-to-late afternoon over the course of the year.
• Two full day ‘away-days.’
• Travel time for meetings, as Board meetings and Board Away Days are in person at various locations across Sussex.
• Three two-hour, virtual People and Remuneration Committee meetings a year.
• Time spent to read papers and prepare for the meeting; papers are circulated one week ahead of Board and committee meetings.
• Trustees are invited and encouraged to make at least one visit to services, and attend a staff or manager forum. There are also opportunities to attend national events such as the YMCA England & Wales Youth Matters awards.
• Analytical mindset with the ability to interpret data and trends to inform decision-making. Commitment to our mission, values, and social impact.
• Collaborative and respectful leadership style, promoting transparency and accountability.
• Independent and objective, with the ability to challenge constructively and support executive leadership.
• Champion of equity, diversity, and inclusion in all aspects of people and remuneration governance.
• A professional background in HR, organisational development, or remuneration advisory is desirable.
• Previous experience chairing a committee or board in a similar context is desirable

Time Commitment:

• The role is unpaid although reasonable expenses are reimbursed.
• The initial term for the position is three years.
• The Board rhythm is typically:
  • Approximately four three-hour Board meetings mid-to-late afternoon over the course of the year.
  • Two full day ‘away-days.’
  • Travel time for meetings, as Board meetings and Board Away Days are in person at various locations across Sussex.
  • Three two-hour, virtual People and Remuneration Committee meetings a year.
  • Time spent to read papers and prepare for the meeting; papers are circulated one week ahead of Board and committee meetings.
• Trustees are invited and encouraged to make at least one visit to services, and attend a staff or manager forum. There are also opportunities to attend national events such as the YMCA England & Wales Youth Matters awards

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

South Cumbria MAT are seeking committed volunteers from a range of backgrounds to join as Trustees on their Board of Trustees.  Trustees are critical to the success of the Trust. Although they are volunteers, they provide challenge and monitoring. They ask questions and probe the information and data they have been provided with. Trustees are often seen as the ‘critical friend’ to ensure leaders are responding to the challenges and key priorities. Being a Trustee is supportive within a group of other volunteers who work together as a collective voice.  You do not need experience of being a trustee. South Cumbria MAT will support all new Trustees to develop in their role as well as additional training where needed.

Trustees come from many backgrounds. We are seeking individuals who may be able to offer expertise in the following areas:

• Education outcomes

• Special education needs

• Governance and compliance including experience of chairing boards

• School improvement

• Health and safety and facilities

• Finance, estates, and/or resources

South Cumbria MAT is a multi-academy trust and therefore registered as a Company Limited by Guarantee with charitable status. Due to this company status Trustees are registered with Companies House.