Volunteer roles

Job Description:
Youth Advantage UK is seeking a volunteer Head of Local Operations to lead the launch and on-going delivery of its commissioned research projects in England and Wales. The focus of these projects will be obtaining and analysing primary and secondary data in order to help smaller community organisations improve their ways of working and effectively report on their impact. The successful candidate will be responsible for ensuring their teams deliver these projects within the agreed time-scales and in line with the goals agreed with the commissioning organisations, growing Youth Advantage’s reputation and reach.

Working closely with the Departmental Director, the ideal candidate will use their prior experience to effectively contribute to the organisation’s ability to enable evidence-based, positive local change. They should have excellent leadership, writing and speaking skills, IT literacy, and the ability to work well independently and in a team.

This role reports directly to the Director of Local Operations.

Support our mission to bring light and joy to seriously ill children.

We are seeking a dedicated and detail-oriented Volunteer Researcher to support our Major Gifts team. Your role will be pivotal in identifying and researching prospective major donors and high-net-worth individuals (HNWIs) who align with our mission. You will help us grow our pipeline of supporters and inform personalised, strategic approaches that lead to meaningful engagement and transformational gifts.

About Us:

Rays of Sunshine is dedicated to brightening the lives of seriously ill young people and their families by granting wishes and providing ongoing support in hospital and within the community. We are seeking a motivated volunteer to support our major gifts team by conducting research and helping to build our partnerships pipeline.

Key Responsibilities:

• Conduct research on potential major donors and philanthropists using public sources

• Identify individuals, trusts, and networks with an interest in children’s health, wellbeing, or emotional support causes

• Produce concise and insightful research profiles and briefing notes

• Support the preparation of meeting briefs and donor cultivation plans

• Keep our CRM system up to date with relevant research findings

What We’re Looking For:

• Excellent research and analytical skills

• Strong written communication and attention to detail

• Discretion and professionalism when handling sensitive information

• A proactive and curious mindset

• Ideally some understanding or interest in philanthropy, fundraising, or the charity sector

• Previous research experience (academic or professional) is helpful but not essential

What You’ll Gain:

• Experience working in a high-impact fundraising team

• A behind-the-scenes look at major donor engagement and strategy

• Training and support from a passionate, collaborative team

• A chance to make a tangible difference in the lives of seriously ill children and their families

• A reference upon successful completion of your volunteering

Ideal Candidate :

• Strong research and analytical skills
   
• Excellent written and verbal communication
   
• Detail-oriented and organised
   
• Passionate about our mission and eager to learn If you’re ready to make a difference and gain valuable experience please do reach out

Headline: TikTok - Community and Content Officer

Join us at Ickle Pickles, where a small but mighty team makes a significant impact through social media. We run organic campaigns across platforms like Facebook, Instagram, LinkedIn, and X, leveraging CanvaPro to maximise our reach with minimal resources. Now, we're expanding our efforts to TikTok (and possibly BlueSky) to raise awareness about prematurity and connect with new audiences. We need your expertise in resizing, adapting, and manually reposting or scheduling our content on these platforms. To enhance community engagement, your role will also involve monitoring and responding to comments and organising collaborations with our supporters on TikTok.

Explore our TikTok business account (/@icklepicklescharity) to see our initiatives and envision how you can enhance our presence and impact.

Our long-term goal is to become a verified charity on TikTok. Achieving this milestone requires reaching 1,000 followers, allowing us to set up fundraising initiatives on the platform.

Skills Required:

• Proficiency in Canva (training available if needed)

• Experience with TikTok Creative Centre and/or video editing tools like CapCut or Canva

• Strong skills in writing and editing social media captions

• Eagerness to learn and embrace new challenges

What Success Looks Like:

Our TikTok journey begins with just 27 followers. Success means reaching a three-digit follower count, posting scheduled content weekly, and boosting engagement.

What we can offer:

• Remote and flexible working on your terms with a regular catch-up to stay connected

• Opportunity to be part of a small but ambitious charity, where you can use your creative skills to innovate and bring your ideas to life

• Help launch and grow a new social media channel for our charity, making a significant impact with just 4-5 hours per week.

• Receive references, CV-ready experience, and the opportunity to add creative assets to your portfolio.

Why does it matter?

Each year, over 90,000 babies in the UK are born sick or prematurely. Ickle Pickles is the only charity dedicated to helping hospitals raise funds for lifesaving equipment. We work with neonatal units and families affected by neonatal care across the country. By increasing our reach on TikTok, we can support more families, spread awareness of prematurity and ultimately, increase donations to fund life-saving equipment for premature and sick babies. 

We’re looking for a volunteer from August 2025.

Pro Bono Opportunity to create a World Prematurity Day Campaign

At Ickle Pickles, we’re a passionate team dedicated to creating impactful campaigns. We’re excited to raise awareness about prematurity and hope to engage wider audiences with our 2025 World Prematurity Day Campaign.

Our 2024 awareness video achieved 17.6k views across social media, and in 2025, we're aiming to engage an even bigger crowd! We offer remote, flexible work with regular check-ins, an opportunity to innovate and implement your ideas, and a chance to build your portfolio.

If you've successfully created creative assets for campaigns, such as a short video or infographics, you can help us raise awareness of prematurity and neonatal care.

Skills Needed:

• Planning and implementing a digital campaign across various channels

• Expertise in copywriting, creative graphic design and videography/ editing skills

Why Your Support Matters

Each year, over 90,000 babies in the UK are born sick or prematurely. Ickle Pickles helps hospitals raise funds for lifesaving equipment. By creating a new campaign, you can help us increase support, spread awareness, and boost donations.

Interested in making a difference?

Youth Leaders work directly with young people in St John Ambulance Badger Setts and Cadet Units. By organising a mixed weekly programme, this role will support the learning and development of young people into the next generation of health citizens. Youth Leaders also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.

You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

We are looking for a fantastic and engaged youth leader with a real commitment to developing the youth of Dover and a passion for sharing first aid knowledge in the community. You will be responsible for coaching the cadets through their teaching program, supporting fun activities and days out that are inclusive for all. You must be a patient and caring individual who is passionate about pastoral care as well as youth education. This is a great opportunity for someone who wants to develop their organisational, leadership and communication skills.

The training we will provide for you in your first six months is as follows: • Welcome programme introducing you to the charity. • Induction to youth unit, youth programmes, role, policy, and procedures with support from Unit Manager or Unit Youth Lead. • First Aid for Youth Leaders training. • Introduction to Safeguarding, Safeguarding Level 1 and Level 2 training. • Training on appropriate IT systems such as Office 365, CONNECT, MyData, DIPS • Youth Leadership training for role • Driver training (if applicable). • Demonstration Course

Pursuing the role

Closing date for these opportunities is: 31st July 2025

To apply for this opportunity please follow the link below:

Youth Helper work directly with young people in St John Ambulance Badger Setts and Cadet Units. By support our Youth Leaders to deliver a sessions across our range of programmes. In this role, you'll support the learning and development of young people into the next generation of health citizens. Youth Helpers also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.

You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

Pursuing the role

Closing date for these opportunities is: 30th August 2025

To apply for this opportunity please follow the link below:

Join Pioneer Educational Trust as a Trustee and apply your leadership experience to an organisation with clear values and exciting potential.

• Location: Slough , Windsor and Maidenhead (with hybrid facilitation)

Applications close at 9 a.m. Wednesday 27th August.

Who we are

Pioneer Educational Trust is a nationally recognised, forward-thinking multi-academy trust currently operating four schools across Berkshire: Desborough College, Foxborough Primary School, Trevelyan Middle School and Upton Court Grammar School.

Our mission is bold and clear: to pioneer, to inspire collaboration, to invest intelligently and to drive equality.

We believe in a liberating education that equips children and young people not only with academic excellence but with the skills and values they need to lead, contribute, and thrive in an interconnected world.

At the heart of our work is our commitment to the well-being and growth of both students and staff. We are proud of our culture, which is rooted in ethical, relational leadership, inclusion and high expectations. We strive to ensure everyone in our community feels seen, heard and empowered to succeed.

About the role

This is an opportunity to shape the future of a growing and ambitious multi-academy trust committed to inclusion, excellence and intelligent innovation.

We are seeking experienced professionals with strategic acumen and ethical leadership skills to support our executive team and ensure outstanding outcomes for our learners. As a Trustee, you work collaboratively to implement strategies that enable Pioneer to grow sustainably and continue delivering excellence. Your commercial insight will help us refine how we manage and grow central services such as finance, estates and IT, as well as explore opportunities for strategic partnerships and expansion.

You will also play a critical role in safeguarding the financial health of the Trust, ensuring educational excellence, and championing equity and community engagement across all our schools.

Who we are looking for

We are looking for Trustees with strong general management and organisational leadership experience. People experienced in making tough commercial decisions, leading strategic change and turning vision into delivery.

Candidates will bring: 

• General management or executive leadership experience
• A track record of strategic execution
• Commercial acumen, 
• A collaborative but challenging mindset
• Effective stakeholder engagement skills

You do not need experience in education or with multi-academy trusts. What matters is your ability to contribute, collaborate and support us to drive our mission. This is a governance role with real influence. Joining Pioneer means becoming part of a forward-thinking trust that values collaboration, innovation and making a meaningful difference in children’s lives.

Peridot Partners and Pioneer Educational Trust are committed to safeguarding and promoting the welfare of children and young people, and our client expects all staff and volunteers to share this commitment. The successful candidate will be subject to an enhanced DBS check and satisfactory references before any final offer can be made.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close at 9 a.m. Wednesday 27th August.

Help transform access to classical education in state schools. Join Classics for All as a Trustee and support our mission to advance social mobility and educational equity across the UK.

Classics for All is a national charity working to ensure that every young person - regardless of background - has the opportunity to study Latin, Ancient Greek, ancient history and classical civilisation. Since 2010, we’ve supported over 1,300 state schools and reached more than 185,000 pupils, many in areas of high deprivation.

We are now seeking new Trustees to join our engaged and collaborative Board as we enter an exciting new phase of growth. Our focus is on expanding our reach, deepening our impact, and embedding social mobility and inclusion at the heart of everything we do.

We are particularly interested in individuals who bring:

• A strong commitment to educational equity and social justice
• Lived experience of the barriers we aim to address
• Skills in legal, digital transformation, or marketing and communications
• Strategic thinking and a collaborative mindset

We welcome applications from first-time trustees and are especially keen to hear from people based outside London and the South East, and from backgrounds currently underrepresented in the charity sector and Classics education.

This is a general trustee role. All Trustees contribute to strategic planning, support the executive team, and act as ambassadors for our mission. Board meetings are held quarterly (mostly online, with one in-person meeting per year), and we host an annual away day.

If you believe in the power of education to change lives - and want to help make classical subjects accessible to all - we’d love to hear from you.

Join the Board of MEAM as a Trustee and help drive systemic change for people facing multiple disadvantge.

Applications close: 9 a.m. Wednesday 6th August 2025.

Location: National/Virtual

Time commitment: c.6 days per year

About MEAM

Making Every Adult Matter (MEAM) is the national charity dedicated to transforming services and systems for people facing multiple disadvantage, including homelessness, mental ill health, substance use, and contact with the criminal justice system. We work with local areas, policymakers, and people with lived experience to drive meaningful, lasting change.

Established in 2009 as a coalition of Clinks, Collective Voice, Homeless Link, and Mind, MEAM collaborates with over 50 local areas across England to improve responses and change lives for people experiencing multiple disadvantage.

We offer hands-on support, consultancy, and training to local cross-sector partnerships, helping them design and deliver better-coordinated services. Central to MEAM’s work is the MEAM Approach, a framework that guides local areas in creating sustainable, systemic change through principles such as partnership, co-production, and flexible service responses. By working alongside practitioners, policymakers, and people with lived experience, MEAM strives to address the root causes of multiple disadvantage and promotes equitable access to support services.

In January 2025, MEAM transitioned from its coalition structure to operate as an independent charity, with our founding partners continuing to serve on the board, reinforcing our collective commitment to collaborative and intersectional approaches in tackling complex social challenges.

About the roles

As a Trustee on the board of MEAM, you will play a pivotal role in guiding the charity through the next phase of growth and development.

Working closely with the Chair and the rest of the board, you will provide strategic leadership, ensuring MEAM continues to drive systemic change for people facing multiple disadvantage.

This is an exciting opportunity to shape the direction of a national organisation dedicated to improving services, systems and policies at both local and national levels.

As a Trustee, you will be instrumental in strengthening MEAM’s long-term sustainability and expanding our reach. Your leadership will help our team drive systemic change, influence national policy, and create more equitable, trauma-informed systems.

Who we are looking for

We are seeking individuals who can complement the current board by bringing a range of skills and experience. In particular, we are keen to hear from individuals whose skills and experience relate to one or more of the following areas:

• Lived experience of multiple disadvantage (with an interest in using this expertise alongside other skills to support and inform change)
• Public sector and commissioning expertise (for example, experience in local or national government, housing, homelessness, health, public health, mental health, substance misuse, domestic violence or criminal justice)
• Commercial expertise in a social context (for example, experience in social or public sector consultancy and training, social enterprise or mission-driven business)

All candidates should have a knowledge of one or more sectors related to our work, share our passion of working for, and with, people experiencing multiple disadvantage, and have knowledge of our systemic and intersectional approach.

MEAM values and prioritises different perspectives and all lived experiences, and as such we welcome applications from all under-represented groups, people with experience of multiple disadvantage and people with convictions.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close at 9 a.m. Wednesday 6th August 2025.

Why we want you

Are you a great communicator who enjoys bringing people together? Local groups across the UK are run by volunteers and offer friendship and support to people living with Parkinson's and their families and friends. We need great organisers who can keep our members and volunteers connected to our local group’s range of activities.

What you will be doing

• Help organise and promote the groups range of activities
• Keep up to date about the news and developments of Parkinson's UK more widely, sharing these with the group
• Encourage and inspire others to engage with activities
• Attend regular committee meetings and take and circulate notes
• Work with local Parkinson's UK staff to ensure the group runs within Parkinson's UK governance procedures

The skills you need

• Strong administrative, organisational, communication and IT skills to help keep the group running smoothly
• Good collaboration skills - support the team to be inclusive, open to a diversity of views
• Positive attitude; making things happen in your local community and bringing people together to work as a team
• Supportive; able to listen to the needs of people with Parkinson's, and reflect these to the group to shape the support provided
• Honest; you'll know when to ask for help, or when tasks might be seen as less important, and able to share that with Parkinson's UK and your group

Why we want you

Local groups across the UK are run by volunteers and offer friendship and support to people living with Parkinson's and their families and friends. Each group has a committee, who work together to plan the groups activities or fundraising - all in line with Parkinson's UK guidelines.

What you will be doing

• Keep up to date about the news and developments of Parkinson's UK more widely, sharing these with the group
• contributing ideas for fundraising, activities and speakers
• sharing experiences with the committee and connecting with the local community
• helping to prepare for and clear up after group meetings
• assisting at fundraising events and any activities arranged by the branch
• taking notes / minutes at meetings and events

The skills you need

• be a good communicator, as you will be working with a wide range of different people
• Honest; you'll know when to ask for help, or when tasks might be seen as less important, and able to share that with Parkinson's UK and your group
• be collaborative and team focused, as you will take part in regular meetings and discussions
• be motivated and reliable, and able to show patience and empathy when dealing with sensitive situations

What's in it for you

• Play a crucial role in the local Parkinson's community, making new friends and building connections
• You'll be part of a pioneering organisation, committed to finding a cure and improving life for everyone affected by Parkinson's - in your local area and beyond
• Gain valuable organisational, administrative and people skills

Disclaimer

It's important that people affected by Parkinson’s can trust us with their personal information. In this role you could be handling personal or sensitive data, so by undertaking this role you'll need to complete our Advanced Data Protection training. Your Parkinson’s UK staff contact can help you do this.

Why we want you

Local groups across the UK are run by volunteers and offer friendship and support to people living with Parkinson's and their families and friends. The friendly faces and warm welcome provided by branch volunteers means attendees get the most from the group, with the activities on offer running smoothly.

What you will be doing

• Core to group meetings, you'll help set up the venue, offering a warm welcome to all attendees
• Assist with fundraising events
• Getting involved in the activities the group offers - joining in to get the most out of these for you too

The skills you need

• Good communication skills
• Supportive; able to listen to the needs of people with Parkinson's, and reflect these to the group to shape the support provided
• Honest; you'll know when to ask for help, or when tasks might be seen as less important, and able to share that with Parkinson's UK and your group

What's in it for you

• You'll make new friends and meet new people, both in the branch and in the local community
• You'll be making a real difference for people affected by Parkinson's in your community
• Developing valuable organisational and people skills
• You'll be part of a movement of people improving the lives of people affected by Parkinson's
• You'll be able to take part in the activities of the group

Citrus Arts, a circus and outdoor arts organisation in Pontypridd in the South Wales valleys, is looking for new trustees to join our small yet mighty board.

Who are Citrus?

We’re an arts charity with a vision of a flourishing creative community rooted in the ethos of the travelling circus 

Citrus’ mission is to use the hands-on skills of circus and outdoor arts life to nurture citizenship and kindness in our neighbourhood, and to ignite creativity, connecting our community to self, to each other and to the land through hosting spectacular shared experiences.

What do we do?

Paid training in outdoor arts technical skills for young people not in education, employment or training (ArtWorkers scheme) see short film

Outdoor arts and circus installations with and in our community see Ty Unnos film

Circus classes for children and adults at our base at Hopkinstown Hall

Rage Rage | Oes Oes a rebellious cultural programme for people who left school before 1990

Creative community events eg NT Live screenings, gigs, performances and community days

Who are we looking for?

We are seeking new members to join our board and help us drive the company, ensuring that we work with determination and flair in everything we do.

We’re particularly interested in hearing from people who live in Hopkinstown or the local area, who are Welsh speakers and/ or who feel their lived experience is underrepresented in the arts or on charity boards.We are also interested in hearing from folks with experience in environmental sustainability, safeguarding, marketingor relationship building, staff management, data protection and/ or venue management. The most important thing, however, is that you are interested in the arts and have a desire and enthusiasm for helping our community and our young people to embrace creativity, citizenship and kindness.

A trustee is a person who takes care of the work of a charity, making sure it meets its charitable aims and carries out everything it does in a legal and professional way. Trustees have meetings every few months to check on, plan and discuss the work of the charity. Trustees do not get paid for being trustees, but they do get expenses for any travel etc.

Citrus’ board meetings are held around 4 times a year, usually on Zoom, and there are other Citrus creative events we love our board members to attend where possible. These can include screenings, gigs, performances, festival, workshops and much more. We aim to support our board with training and development needs as well as social opportunities. 

Currently, Citrus Arts has 4 trustees and we’re looking for 3 or 4 more. 

To apply, send us an application in any format you would like. You can send a CV if you have one with a covering letter, and audio file or a video. You can apply in English or Welsh. Currently, our board meetings happen in English with some Welsh, and we’re really keen to increase the amount of Welsh spoken. We’d also be happy to support BSL interpretation of meetings if required. 

If you would like to have an informal chat with one of our current board, or if you have any questions get in touch with our Executive Director Beth.

Deadline for applications: 31st July 2025 5pm

—-----

Mae Citrus Arts, corff syrcas a’r celfyddydau awyr agored ym Mhontypridd yng nghymoedd De Cymru, yn chwilio am ymddiredolwyr newydd i ymuno â’n bwrdd bychan ond grymus.

Pwy yw Citrus?

Elusen yn y celfyddydau ydym, a chennym weledigaeth o gymuned greadigol â’i gwreiddiau yn ethos y syrcas deithiol

Cenhadaeth Citrus yw defnyddio medrau ymarferol bywyd y syrcas a’r celfyddydau awyr agored i feithrin dinasyddiaeth dda a charedigrwydd yn ein cymdogaeth, ac i danio creadigedd, gyda chysylltu ein cymuned â ni’n hunain, â’n gilydd ac â’r tir drwy lywyddu profiadau trawiadol ar y cyd.

Beth wnawn ni?

Hyfforddiant tâl mewn medrau technegol yn y celfyddydau awyr agored i bobl ifanc sydd heb fod mewn addysg, gwaith na hyfforddiant (y cyllun Cywion Celf)

Mewnosodion celfyddydau awyr agored a syrcas gyda’n cymuned ac ynddi DOLEN Â TY UNNOS

Dosbarthiadau syrcas i blant ac oedolion yn ein canolfan yn Neuadd Trehopcyn

Rage Rage | Oes Oes sef rhaglen ddiwylliannol wrthryfelgar i bobl adawodd yr ysgol cyn 1990

Digwyddiadau cymunedol creadigol e.e. sgriniadau NT Live, gigs, perfformiadau a diwrnodiau cymuned

Am bwy rydym yn chwilio?

Rydym yn chwilio am aelodau newydd i ymuno â’n bwrdd a rhoi help llaw i ni yrru’r cwmni, gydag ymorol ein bod yn dal i fod yn gyfrifol ac yn gweithio’n benderfynol ac yn ddawnus ym mhopeth wnawn ni.

Mae gennym ddiddordeb yn arbennig mewn clywed gan bobl sy’n byw yn Nhrehopcyn neu’r cyffiniau, sy’n medru’r Gymraeg a/ neu sy’n teimlo bod profiad eu bywyd heb ei gynrychioli ddigon yn y celfyddydau neu ar fyrddau elusennau.Mae gennym ddiddordeb hefyd mewn clywed gan bobl a chanddyn nhw brofiad ym meysydd cynaliadwyedd yr amgylchedd, diogelu, marchnata neu feithrin perthynas, rheoli staff, diogelu data a/ neu reoli oedfannau. Fodd bynnag, y peth pwysicaf yw bod gennych ddiddordeb yn y celfyddydau ac awch a brwdfrydedd dros helpu ein cymuned a’n pobl ifanc i goleddu creadigedd, dinasyddiaeth a charedigrwydd.

Rhywun sy’n gofalu am waith elusen yw ymddiredolwr, yn ymorol ei bod yn cwrdd â’i hamcanionelusennol ac yn gwneud popeth a wna mewn modd cyfreithlon a phroffesiynol. Maeymddiredolwyr yn cwrdd bob ychydig fisoedd i fwrw golwg ar waith yr elusen, ei gynllunio a’i drafod. Chaiffymddiredolwyr mo’u talu am fod yn ymddiredolwyr, ond maent yn cael treuliau i ymorol am deithio etc.

Cynhelir cyfarfodydd o fwrdd Citrus tua phedair gwaith y flwyddyn, fel arfer ar Zoom, ac mae yna ddigwyddiadau creadigol eraill gan Citrus rydym wrth ein boddau o weld ein hymddiredolwyr yn mynd iddynt lle bo modd. Gallai’r rhain gynnwys gigs, perfformiadau, gŵyl, gweithdai a llawer at hynny. Mae’n amcan gennym gefnogi ein bwrdd o ran anghenion hyfforddiant a datblygu yn ogystal â chyfleoedd cymdeithasol.

Ar hyn o bryd mae gan Citrus Arts bedwar ymddiredolwr ac rydym yn chwilio am dri neu bedwar eto.

I wneud cais, anfonwch gais atom ym mha fformat bynnag y mynnwch chi. Gewch chi anfon CV, os oes gennych un, gyda llythyr eglurhaol, a ffeil sain neu fideo. Gewch chi wneud cais yn Gymraeg neu yn Saesneg.Ar hyn o bryd mae’r cyfarfodydd o’n bwrdd ar fynd yn Saesneg gyda pheth Cymraeg ac rydym yn awyddus iawn i glywed siarad mwy o Gymraeg. Byddem hefyd yn falch o gefnogi dehongli cyfarfodydd yn Iaith Arwyddion Prydain os oes gofyn.

Os carech gael sgwrs anffurfiol â rhywun sydd ar ein bwrdd ar hyn o bryd, neu os oes gennych unrhyw gwestiynau, cysylltwch â’n Cyfarwyddwr Gweithredol, Beth.

Dyddiad cau ceisiadau: 31 Gorffennaf 2025 5pm

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.