Advice, Information Volunteer Roles
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Minimum 6 months / Maximum 12 months
Ref PAV-241
Are you a proactive, efficient and compassionate individual who is looking to make a difference? If so, St Giles Trust is looking for a Support Volunteer to work at its Coventry Pantry, where you will play a key role in providing vital support to individuals and families on low incomes across the city through a membership scheme to purchase surplus food at heavily subsidised prices and, in turn, help tackle food poverty, poor diet, overcome health inequalities and linking in clients to other support services.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key volunteering role
As our Pantry Support Volunteer, you will help with specific Pantry needs such as stock rotation, making coffees, speaking to clients, and making them feel comfortable within The Pantry. You will carry out and comply with all health and safety procedures and policies, ensure all labelling of food items are correctly displayed and ensure any items are within the correct date for displaying.
We will also count on you to assist with the completion of application forms to become a member of the St Giles Trust Pantry Scheme, explain how the Pantry works and the rules of membership, and to collect and record membership fees. Positively supporting members and maintaining confidentiality at all times, and providing nutritional and meal planning support and, where needed, healthy eating plans are all also important duties.
What we are looking for
• To strive for the best that you can do and complete your volunteering activities with dedication.
• A positive, respectful and supportive attitude about the work of St Giles.
• The ability to follow and operate within the policies and procedures of the organisation, including Health and Safety and Equal Opportunities.
• The ability to maintain confidentiality of St Giles activity, our clients, our team and our procedures.
• Able to meet agreed time commitments and give reasonable notice when you’re not available.
• Excellent interpersonal, relationship-building and communication skills, both verbal and written.
• A flexible, collaborative and professional approach to your work.
Please note this role requires that successful candidates must undergo a Basic DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Role Description for the vacancy.
To apply please visit our website via the apply button.
Closing date: 25/04/2024, 11:00pm Interview date: 07/05/2024
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
QuilomboUK is looking for motivated and enthusiastic individuals for the role of Event Assistant.
Quilombo UK works with the objective to promote different arts, sports, and cultures to encourage an intercultural understanding between different communities and societies; To promote cultural awareness in the community and educate, regardless of nationality or origin, about race diversity and mutual respect; promote good health and wellbeing; and run a community organisation with a strong focus on individuals, the community and society.
As an Events Assistant, you will act as a liaison between Quilombo UK and attendees, and play a key role in ensuring the success of events by coordinating logistics and providing on-site support. This position also involves documentation of events and collaboration with various organisations.
If you have strong communication skills, a passion for cultural exchange, and a desire to contribute to the organisation’s mission, we invite you to be part of our team and actively shape the vibrant cultural initiatives of Quilombo UK. Embrace the chance to make a meaningful impact, develop valuable skills, and build connections within diverse communities.
Main Tasks:
- Assist in the planning and execution of events that align with Quilombo UK's mission and objectives.
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Collaborate with the Events Team to ensure smooth operations before, during, and after events.
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Act as a liaison between Quilombo UK and the community, ensuring effective communication and understanding.
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Engage with event attendees, addressing inquiries and providing information about Quilombo UK's initiatives.
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Contribute to promotional efforts to maximise event attendance and community participation.
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Assist in outreach activities to connect with diverse communities and encourage involvement.
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Provide on-site support during events, managing logistics, and assisting with set-up and breakdown activities.
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Collaborate with vendors, performers, and volunteers to ensure a seamless event experience.
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Assist in documenting events through photography, videography, or other mediums as required.
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Contribute to post-event reports and evaluations.
Required Skills:
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Enthusiastic about promoting arts, sports, and cultures for intercultural understanding.
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Passionate about fostering cultural awareness, race diversity education, and community well-being.
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Strong communication skills and ability to engage with diverse communities.
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Organized, detail-oriented, and capable of managing event logistics.
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Flexibility to work during weekends or evenings as needed.
Desirable skills:
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Previous experience in assisting with event planning and coordination.
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Customer service skills
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Basic skills in photography, videography, or other documentation methods
The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.
Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you love to support and empower people? We are looking for compassionate champions to join our volunteer mentoring programme. Help mentees build confidence, get established in community and develop independence. The Build mentoring programme supports survivors of modern slavery. A volunteer mentor is paired with a co mentor meeting fortnightly in the community with a mentee; being a friendly support, setting goals, exploring opportunities and life skills. All volunteer mentors are supported and accountable to the Build Coordinators. This role is voluntary and unpaid (costs incurred for refreshments related to the mentor role will be reimbursed).
The Role
- To create a safe, compassionate, and healthy mentoring relationship
- Provide the mentee with tools and techniques to navigate a pathway to achieve things that are important to them
- Provide practical support to the mentee where appropriate (eg signposting)
- Support a mentee to identify and establish goals and life skills that are important to them
- Liaise with the mentee and fellow mentor to arrange safe and suitable meeting places including date and time
- Debrief with your co-mentor after each meeting and provide a brief written record of the discussion for the Mentoring Coordinator
- Work with your co-mentor to model ‘healthy community’
- Manage the trio’s refreshment expenses for reimbursement
Skills you need
- Compassion, empathy and active listening skills
- Ability to be able to help people feel at ease and build confidence
- To help people draw out personal goals and things that are important to them
- Have a passion and desire for wanting to transform and support the lives of people
- Be sensitive to someone who has experienced trauma
- Ability to keep confidence and professional boundaries
- Reliability and good time keeping
- Commitment to safeguarding and a willingness to raise concerns where necessary
- Experience of supporting others navigate and integrate into community
- Access to car/public transport and flexibility around location
What you will get from us
- Online or face to face training prior to working with mentees:
- Volunteer Induction and specialised programme training
- e-learning courses relating to Safeguarding, Data Protection and Equality & Diversity, IT and Data Induction
- Ongoing support sessions from the Build team
- Ongoing training with an emphasis on trauma informed practice Commitment
- 12-month commitment period
- Meet with mentee and co-mentor fortnightly for 1-2 hours
- Commitment to write up debriefs and any relevant actions between meetups
- To able to complete all required training
- To be able to attend a minimum of 4 training sessions per year
All roles within the mentoring programme need:
- Mandatory checks including DBS
- Two satisfactory references
- Completion of induction training
- An informal interview and introductory period
- Have a passion and desire for wanting to help and support people
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Why we want you
As branch chair you and your branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
- Overseeing an appropriate programme of awareness raising activities so that potential beneficiaries, volunteers and supporters are aware of SSAFA as first in mind for support.
- Building relationships with the regional and national SSAFA team, local voluntary organisations and, if applicable, SSAFA serving community teams, local military establishments, etc.
- Attending events as a key SSAFA representative.
- Providing timely reports and information to SSAFA’s central office
- Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
- Working with other volunteers, regional and national team members to attract and recruit new volunteers as required.
- Work closely with the community engagement co-ordinator to recruit, welcome, induct, support, and manage volunteers in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
The skills you need
- Motivating leadership with an ability lead a team of volunteers.
- Friendly and approachable
- Great written and verbal communication skills
- Basic IT skills
What's in it for you
- Gain experience of holding a key local role with oversight of all SSAFA activity in the local area.
- Support and friendship from your local SSAFA branch and the wider SSAFA community.
- Use your skills, knowledge, and life experience to benefit others.
- Support in your role from the team at SSAFA
- Develop your experience and skills which you can highlight on your CV and in job interviews.
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Why we want you
As branch chair you and your branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
- Overseeing an appropriate programme of awareness raising activities so that potential beneficiaries, volunteers and supporters are aware of SSAFA as first in mind for support.
- Building relationships with the regional and national SSAFA team, local voluntary organisations and, if applicable, SSAFA serving community teams, local military establishments, etc.
- Attending events as a key SSAFA representative.
- Providing timely reports and information to SSAFA’s central office
- Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
- Working with other volunteers, regional and national team members to attract and recruit new volunteers as required.
- Work closely with the community engagement co-ordinator to recruit, welcome, induct, support, and manage volunteers in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
The skills you need
- Motivating leadership with an ability lead a team of volunteers.
- Friendly and approachable
- Great written and verbal communication skills
- Basic IT skills
What's in it for you
- Gain experience of holding a key local role with oversight of all SSAFA activity in the local area.
- Support and friendship from your local SSAFA branch and the wider SSAFA community.
- Use your skills, knowledge, and life experience to benefit others.
- Support in your role from the team at SSAFA
- Develop your experience and skills which you can highlight on your CV and in job interviews.
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Why we want you
As branch chair you and your branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
- Overseeing an appropriate programme of awareness raising activities so that potential beneficiaries, volunteers and supporters are aware of SSAFA as first in mind for support.
- Building relationships with the regional and national SSAFA team, local voluntary organisations and, if applicable, SSAFA serving community teams, local military establishments, etc.
- Attending events as a key SSAFA representative.
- Providing timely reports and information to SSAFA’s central office
- Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
- Working with other volunteers, regional and national team members to attract and recruit new volunteers as required.
- Work closely with the community engagement co-ordinator to recruit, welcome, induct, support, and manage volunteers in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
The skills you need
- Motivating leadership with an ability lead a team of volunteers.
- Friendly and approachable
- Great written and verbal communication skills
- Basic IT skills
What's in it for you
- Gain experience of holding a key local role with oversight of all SSAFA activity in the local area.
- Support and friendship from your local SSAFA branch and the wider SSAFA community.
- Use your skills, knowledge, and life experience to benefit others.
- Support in your role from the team at SSAFA
- Develop your experience and skills which you can highlight on your CV and in job interviews.
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Why we want you
As branch chair you and your branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
- Overseeing an appropriate programme of awareness raising activities so that potential beneficiaries, volunteers and supporters are aware of SSAFA as first in mind for support.
- Building relationships with the regional and national SSAFA team, local voluntary organisations and, if applicable, SSAFA serving community teams, local military establishments, etc.
- Attending events as a key SSAFA representative.
- Providing timely reports and information to SSAFA’s central office
- Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
- Working with other volunteers, regional and national team members to attract and recruit new volunteers as required.
- Work closely with the community engagement co-ordinator to recruit, welcome, induct, support, and manage volunteers in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
The skills you need
- Motivating leadership with an ability lead a team of volunteers.
- Friendly and approachable
- Great written and verbal communication skills
- Basic IT skills
What's in it for you
- Gain experience of holding a key local role with oversight of all SSAFA activity in the local area.
- Support and friendship from your local SSAFA branch and the wider SSAFA community.
- Use your skills, knowledge, and life experience to benefit others.
- Support in your role from the team at SSAFA
- Develop your experience and skills which you can highlight on your CV and in job interviews.
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Why we want you
As branch chair you and your branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
- Overseeing an appropriate programme of awareness raising activities so that potential beneficiaries, volunteers and supporters are aware of SSAFA as first in mind for support.
- Building relationships with the regional and national SSAFA team, local voluntary organisations and, if applicable, SSAFA serving community teams, local military establishments, etc.
- Attending events as a key SSAFA representative.
- Providing timely reports and information to SSAFA’s central office
- Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
- Working with other volunteers, regional and national team members to attract and recruit new volunteers as required.
- Work closely with the community engagement co-ordinator to recruit, welcome, induct, support, and manage volunteers in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
The skills you need
- Motivating leadership with an ability lead a team of volunteers.
- Friendly and approachable
- Great written and verbal communication skills
- Basic IT skills
What's in it for you
- Gain experience of holding a key local role with oversight of all SSAFA activity in the local area.
- Support and friendship from your local SSAFA branch and the wider SSAFA community.
- Use your skills, knowledge, and life experience to benefit others.
- Support in your role from the team at SSAFA
- Develop your experience and skills which you can highlight on your CV and in job interviews.
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Why we want you
Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.
Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.
What you will be doing
- Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
- Understanding peoples’ support needs and gathering information to assess their circumstances
- Typing written case reports to apply for financial assistance
- Sign-posting to services providing specialist support, such as mental health or housing support
- Keeping beneficiaries and the SSAFA regional office up to date with progress
The skills you need
- Friendly and approachable
- Great written and verbal communication skills
- Non-judgemental
- Reliable
- Basic IT skills
What's in it for you
- Use your skills, knowledge, and life experience to benefit others
- Be part of a friendly and supportive SSAFA team
- Develop your experience and skills which you can highlight on your CV and in job interviews
- Access a range of training and learning opportunities
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Why we want you
Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.
Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.
What you will be doing
- Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
- Understanding peoples’ support needs and gathering information to assess their circumstances
- Typing written case reports to apply for financial assistance
- Sign-posting to services providing specialist support, such as mental health or housing support
- Keeping beneficiaries and the SSAFA regional office up to date with progress
The skills you need
- Friendly and approachable
- Great written and verbal communication skills
- Non-judgemental
- Reliable
- Basic IT skills
What's in it for you
- Use your skills, knowledge, and life experience to benefit others
- Be part of a friendly and supportive SSAFA team
- Develop your experience and skills which you can highlight on your CV and in job interviews
- Access a range of training and learning opportunities
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Why we want you
Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.
Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.
What you will be doing
- Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
- Understanding peoples’ support needs and gathering information to assess their circumstances
- Typing written case reports to apply for financial assistance
- Sign-posting to services providing specialist support, such as mental health or housing support
- Keeping beneficiaries and the SSAFA regional office up to date with progress
The skills you need
- Friendly and approachable
- Great written and verbal communication skills
- Non-judgemental
- Reliable
- Basic IT skills
What's in it for you
- Use your skills, knowledge, and life experience to benefit others
- Be part of a friendly and supportive SSAFA team
- Develop your experience and skills which you can highlight on your CV and in job interviews
- Access a range of training and learning opportunities
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Why we want you
Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.
Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.
What you will be doing
- Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
- Understanding peoples’ support needs and gathering information to assess their circumstances
- Typing written case reports to apply for financial assistance
- Sign-posting to services providing specialist support, such as mental health or housing support
- Keeping beneficiaries and the SSAFA regional office up to date with progress
The skills you need
- Friendly and approachable
- Great written and verbal communication skills
- Non-judgemental
- Reliable
- Basic IT skills
What's in it for you
- Use your skills, knowledge, and life experience to benefit others
- Be part of a friendly and supportive SSAFA team
- Develop your experience and skills which you can highlight on your CV and in job interviews
- Access a range of training and learning opportunities
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Why we want you
Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.
Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.
What you will be doing
- Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
- Understanding peoples’ support needs and gathering information to assess their circumstances
- Typing written case reports to apply for financial assistance
- Sign-posting to services providing specialist support, such as mental health or housing support
- Keeping beneficiaries and the SSAFA regional office up to date with progress
The skills you need
- Friendly and approachable
- Great written and verbal communication skills
- Non-judgemental
- Reliable
- Basic IT skills
What's in it for you
- Use your skills, knowledge, and life experience to benefit others
- Be part of a friendly and supportive SSAFA team
- Develop your experience and skills which you can highlight on your CV and in job interviews
- Access a range of training and learning opportunities
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.
The client requests no contact from agencies or media sales.