Health, Medical Volunteer Roles in Asia And Middle East
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As a trustee, you will play a crucial role in shaping the future of Talk Lipoedema. Your expertise, passion, and commitment will contribute to our vision: ensuring that everyone with lipoedema receives an accurate diagnosis and access to comprehensive services and support. By joining our team, you’ll make a meaningful impact on the lives of those affected by this condition.
Consideration will be given to candidates who have experience within the following skill areas:
· A Medical or Allied Professions background
· Campaigning on health issues
· Grant and Funding sourcing
· Marketing, PR
· Social Media Management
Why We Need You: As a trustee, you will play a crucial role in shaping the future of Talk Lipoedema. Your expertise, passion, and commitment will contribute to our vision: ensuring that everyone with lipoedema receives an accurate diagnosis and access to comprehensive services and support. By joining our team, you’ll make a meaningful impact on the lives of those affected by this condition.
We would particularly welcome candidates from under-represented groups including women, people from ethnic minority backgrounds, disabled people and young people. Strong empathy with the experiences of people affected by challenging health conditions is an essential requirement. Previous trustee experience is desirable but not essential.
Opportunities for training and development and to work in an organisation which is made up of extraordinary people who are passionate, innovative, flexible, dedicated, professional and fun.
Join us in our mission to transform lives and raise awareness about lipoedema. Together, we can make a lasting impact!
Learn more about Talk Lipoedema and our initiatives on our website: Talk Lipoedema.
We aim to support and empower you by providing trusted information for you, your family, and professionals on how you can live well with lipoedema
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to make a real difference to the lives of individuals living with devastating and incurable conditions?
Alex TLC is a trusted and experienced organisation offering support and information for all those affected by a genetic leukodystrophy. These are a group of often terminal, rare neurodegenerative conditions, affecting people of all ages and backgrounds, most notably children. Established in 2004, we are recognised by the NHS and global stakeholders as the "go to" organisation for those affected by these devastating conditions in the UK.
Like many other small charities, we have grown organically from an informal support group to a thriving organisation supporting over a thousand individuals affected by leukodystrophy worldwide.
We are looking for experienced candidates to help develop and improve our existing beneficiary services as well as create and optimise future opportunities for growth.
It is an exciting time to join Alex TLC and we are delighted to be able to offer this opening to join our Board and complement current trustees.
Alex TLC currently employs 23 staff (three of whom are directly affected by leukodystrophy) and runs a charity shop business comprising five shops to support core costs.
We are looking for new trustees with experience in one or more of these areas: legal, PR, marketing, communications, fundraising, campaigning, political activity, IT, public health/care services, management, partnership, not for profit
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As a collection tin volunteer, you will play a vital role in supporting us to raise our profile and fundraise within your community.
You will look after the Magpas Air Ambulance collection tins within a designated area, replacing full tins and returning them to an agreed location. You can also help us by finding new locations in which to place tins. These collection tins are an important part of how we raise money, raising approximately £20,000 per year.
As a collection tin volunteer, you will be expected to:
- Represent Magpas Air Ambulance in a respectful and friendly manner
- Understand the work of Magpas Air Ambulance, having basic knowledge and enthusiasm for our service
- Wear your Magpas Air Ambulance ID badge, ensuring it's visible at all times
- Travel to your collection tins (on two or four wheels). Where motorised vehicles are used, you must hold a full UK driving license, have a road-worthy vehicle with up-to-date road tax, MOT certificate (where applicable) and fully comprehensive insurance.
- Establish the regularity of required tin collections in your area, keep a log of your activities and feedback to the Supporter Care Officer
- Proactively replace full collection tins as needed and deliver them to an agreed location within one working day of collection
- Place new tins in locations within your area, ensuring they are accurately labelled with the location and organisation's name
- Inform the Supporter Care Officer of any new tins placed or any changes, helping us to ensure records are accurate and kept up to date
- Follow all Magpas Air Ambulance policies and procedures, including reporting any accidents and incidents
- Recognise, respond to, and report any safeguarding issues or concerns
What to expect from us:
- Regular support and advice from our staff team
- Expenses covered in line with our volunteer policy
- On-the-job training specific to your role
- Events where you can meet other volunteers and share ideas
- Impressive skills to add to your CV and a reference if/when you need it
- The opportunity to meet like-minded people
- We are an equal opportunity organisation and welcome volunteers with diverse abilities
As well as joining the Magpas Air Ambulance family, you will make new friends and be an important connection within your community, representing the work of a lifesaving team.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As an event volunteer you will play a vital role by raising awareness of our services, assisting with fundraising and engaging with the local community.You will represent Magpas Air Ambulance at a wide range of events indoors and outdoors, come rain or shine. You may be assisting with car parking, meeting and greeting, setting up a stall, selling merchandise, engaging the public and answering questions. Magpas Air Ambulance have a presence at over 150 events each year and need reliable, friendly people like you to help us achieve this. At larger events you will be supported by an event lead and we'll always make sure you are prepared and confident, you don't need to have previous experience, just be willing to get stuck in!
As an event volunteer, you will be expected to:
- Represent Magpas Air Ambulance in a respectful and friendly manner.
- Understand the work of Magpas Air Ambulance to secure basic knowledge and enthusiasm for our service.
- Wear your Magpas Air Ambulance ID badge while volunteering, ensuring it's visible at all times.
- Follow the leadership and guidance of the event lead, staff member or event organiser.
- Assist in all event activities in a flexible and friendly manner.
- Have good communication skills and be able to work with other volunteers and staff as part of a team.
- Process the sale of merchandise and take donations.
- Follow all Magpas Air Ambulance policies and procedures, including reporting any accidents and incidents.
- Recognise, respond to and report any safeguarding issues or concerns.
What you can expect from us:
- Regular support and advice from our staff team.
- Expenses covered in line with our volunteer policy.
- On-the-job training specific to your role.
- Events where you can meet other volunteers and share ideas.
- Impressive skills to add to your CV and a reference if/when you need it.
- The opportunity to meet a network of like-minded people.
- We are an equal opportunity organisation and welcome volunteers with diverse abilities.
As well as joining the Magpas Air Ambulance family, you will make new friends and be an important connection within your community representing the work of a lifesaving team.
The client requests no contact from agencies or media sales.
The Royal College of Radiologists (RCR) is the leading professional membership body for clinical radiologists and clinical oncologists. The RCR is a registered charity which educates and supports doctors throughout their career. With over 16,000 members in the UK and internationally, we’re contributing to the advancement of each new generation of doctors and helping to improve patients’ lives.
We require a broad range of skills and experience on our trustee board to help deliver our strategic goal of increasing the clinical radiology and clinical oncology workforce, which will ultimately lead to improving imaging and cancer care services for all. If you are passionate about helping us meet our ambitious goals in an environment that is dynamic and fast paced, which celebrates differences and values diversity then we encourage you to consider applying to be a trustee. Please find out more about the role, our strategy and values in the candidate pack which includes a video of our President, Dr Kath Halliday, speaking about the role of a trustee at RCR.
Purpose of the role
- To contribute to setting and monitoring of the RCR’s strategy
- To oversee the responsible management of the RCR’s resources and the effective delivery of its activities
- To uphold the legal and regulatory standards of the RCR as a charity.
Person specification
- Bring high level expertise and experience in matters of one or more of:
- Business Management and Development, if possible on a global scale
- Campaigning, advocacy and politics
- Experience of operating at a senior strategic leadership level within an organisation
- Successful track record of achievement through your career
- Possess, or be willing to gain, a broad knowledge and understanding of the healthcare landscape and the current issues affecting it
- Confident and effective communication skills
- Possess an understanding of charity governance
- Understand and accept the legal duties, responsibilities, and liabilities of trusteeship
- Ability to work collegiately and effectively as a member of a diverse team whilst maintaining an independent perspective.
- Demonstrate tact and diplomacy, with the ability to listen and engage effectively.
- A strong personal commitment to equality and diversity.
- Commitment to the Nolan principles (the seven principles of public life).
Term of office : Three years
TIME COMMITMENT:
6 half-day meetings per year, plus one full day annual awayday in the summer.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Together Talks Telephone Befriending Service is looking for people who would like to join us in helping to provide support to as many people as possible during challenging times. Telephone Befriending has the potential to be an important aspect of the overall approach to helping the most isolated and lonely individuals in our society. Telephone Befriending can also benefit the volunteer befrienders who are similarly able to reengage with their community and may derive health benefits from regular volunteering. Our aim is to alleviate feelings of anxiety, loneliness and isolation that may be experienced by many people across our communities, by contact from a volunteer befriender. If you’re a friendly person who likes talking to people, then this is the role for you. This service aims to capture volunteers who have their own telephone. Ideally, you will have unlimited minutes on your personal mobile so the calls should not cost you anything.
What does a Volunteer Telephone Befriender do?
To telephone Befriendee’s at their home for around 10 -30 minutes. You will arrange the exact times of your future calls direct with the Befriendee’s. This could range from once a day to once a week, but individual needs will be matched with your availability
To provide a telephone conversation, a listening ear and chat about interests and hobbies, helping to alleviate loneliness and feelings of isolation.
To provide companionship and human interaction at a time when this may be limited.
To provide an update after each call to the Together Talks support Team. This is so we can keep a track of the amount of befriending calls each volunteer is undertaking, the type of support being offered during these calls and if there is anything further required.
It is important to note telephone befriending is not counselling or therapy and other services must be sought if this is required.
Benefits
- Free DBS.
- Discounted food.
- Store discount.
- Work from home.
- Above all you will be making a positive difference in your befriendee’s life.
- As a volunteer telephone befriender, you will learn how to support others, make friends, become more confident, and practice communication skills.
- You will gain new and transferable skills. We offer support for you to increase your own job-readiness and personal development.
- Training opportunities,
- Volunteering experience
- Detailed references will be provided.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We solve the question “What’s for dinner?” and make daily cooking easy with an app that converts any social media video into an intuitive, easy-to-follow and step-by-step recipe and lets you search for recipes by what’s already in your fridge. We all have to eat 3 times a day, yet many of us never learn how to cook for ourselves and grocery shop. We waste time and money and harm our health through poor food choices. The questions "What's for dinner?" and "What groceries should I buy?" can cause daily stress for many of us, and finding a good answer has you googling for hours. If we're being honest, most of us cook because we have to, not because we're Gordon Ramsey. So it's time for a suitable solution for us.
Noms makes daily cooking easy. We solve the question “What’s for dinner?” by automatically converting online cooking content into intuitive, easy-to-follow and step-by-step recipes. With the app, you can search for recipes by what’s in your fridge, customise recipes to suit your needs, swap ingredients you do not like or have, and display quantities in intuitive measurements (handfuls, spoons, etc.). You can cook these recipes with our easy-to-follow format that shows only essential information (no ads, long descriptions, or touching the phone). And, you can optimise your groceries to make more food with less money and zero waste.
We're a two-person team building this from zero and are excited to meet you and work with you! We're Austria-Bulgarian and French-Malaysian with a good load of experience working in the Nordic and Silicon Valley startup culture, so we cherish multicultural teams and making team members feel welcome.
We're raising funds this year and will expand the full-time team once we do. That being said, we're also looking for volunteers who could potentially join Noms as full-time team members in the future and be compensated accordingly. Other than that, we have experience working remotely and with freelancers and volunteers, value and create a friendly environment and don't believe in unnecessary calls or standup meetings. We just care about making cooking easier for our generation, and getting there as fast as we can.
SOCIAL MEDIA MARKETER
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Create new social media content and reaching out to content creators for partnerships.
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Volunteer 4-6 hours per week for 1-2 months.
The client requests no contact from agencies or media sales.
Overview: As a Volunteer Senior Fundraiser for our women's menstrual health charity in Malawi, dedicated to ending period poverty, you will play a vital role in supporting our mission to improve access to menstrual health products, education, and support for women and girls in Malawi. By leading fundraising efforts, you will directly contribute to expanding our programs, reaching more individuals, and making a meaningful impact on menstrual health equity in Malawi.
Responsibilities:
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Fundraising Strategy Development: Collaborate with the executive team to develop a comprehensive fundraising strategy tailored to the context and needs of Malawi. Identify and prioritise fundraising opportunities, campaigns, and initiatives to achieve fundraising goals.
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Donor Cultivation and Engagement: Build and maintain relationships with individual donors, local businesses, philanthropic organisations, and other potential supporters in the UK and Malawi. Develop personalized cultivation strategies to engage donors, communicate impact, and solicit contributions.
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Grant Research and Proposal Writing: Conduct research to identify grant opportunities from local and international foundations, NGOs, and government agencies. Prepare high-quality grant proposals and applications, adhering to funder guidelines and deadlines.
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Community Outreach and Awareness: Raise awareness about menstrual health issues and our organisation's work by supporting local women in community outreach activities, including workshops, presentations, and networking events in order to amplify our message and reach underserved populations.
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Online Fundraising Campaigns: Plan and execute online fundraising campaigns using digital platforms and social media channels. Develop compelling campaign content, appeals, and engagement strategies to attract donors and mobilise support from a wider audience.
Qualifications:
- Passion for women's health, menstrual equity, and social impact in Malawi.
- Previous experience in fundraising, development, or related fields preferred.
- Strong communication skills in English
- Knowledge of the local philanthropic landscape, fundraising regulations, and cultural sensitivities in Malawi.
- Ability to work independently, manage time effectively, and meet fundraising targets within a flexible schedule.
- Proficiency in Microsoft Office Suite, fundraising software, and online platforms.
- Commitment to equity, diversity, and inclusion principles in fundraising practices.
Benefits:
- Opportunity to make a tangible difference in improving menstrual health outcomes for women and girls in Malawi.
- Professional development and networking opportunities in the field of fundraising and international development.
- Flexible schedule and remote work arrangement, allowing you to contribute your skills and expertise from anywhere.
Join us in advancing menstrual health equity in Malawi and empowering women and girls to thrive. Apply now to become a Volunteer Senior Fundraiser and be part of our dedicated team driving positive change in the community.
The client requests no contact from agencies or media sales.
The Gold Standards Framework (GSF) - Trusees
The Gold Standards Framework (GSF) is seeking new Trustees to join its Board who have business development, finance, charity or fundraising expertise or experience, who might be interested in this area, as well as others interested in social care, education or palliative or end of life care
The GSF is a registered charity and has been the UK’s leading training provider for generalist frontline staff in caring for people in the last years of life for over 25 years. GSF is a practical and evidence-based end of life care improvement programme.
Its aim is to enable a ‘gold standard’ of care for everyone, with any condition, in any setting, given by any care provider, at any time in a person’s last years of life.
Overview: As a Volunteer Senior Digital Marketer for our women's menstrual health charity, you will play a crucial role in leveraging digital channels to raise awareness, drive engagement, and support fundraising efforts for our programs in Malawi, dedicated to ending period poverty. Your expertise in digital marketing will help amplify our message, reach wider audiences, and mobilize support for menstrual health equity in Malawi, despite being based in the UK.
Responsibilities:
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Digital Strategy Development: Collaborate with the team to develop and implement a comprehensive digital marketing strategy aligned with organizational goals. Identify key objectives, target audiences, and digital channels to maximize impact.
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Content Creation and Management: Create compelling digital content, including social media posts, blog articles, email newsletters, and multimedia assets, to raise awareness about menstrual health issues and our organization's work in Malawi. Ensure all content is culturally sensitive and resonates with UK and Malawian audiences.
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Social Media Management: Manage and grow our presence on social media platforms, including Facebook, Instagram, Twitter, and LinkedIn. Develop engaging social media campaigns, schedule posts, and monitor performance metrics to optimize reach and engagement.
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Email Marketing Campaigns: Design and execute email marketing campaigns to nurture donor relationships, promote fundraising initiatives, and share updates about our programs in Malawi. Segment email lists, personalize content, and analyze campaign performance to drive conversions and donations.
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Website Optimization: Collaborate with the web development team to optimize our website for user experience, accessibility, and conversion rate optimization. Regularly update website content, implement SEO best practices, and track website analytics to improve visibility and engagement.
Qualifications:
- Experience in digital marketing, social media management, or related fields.
- Strong understanding of digital marketing principles, tools, and platforms.
- Excellent written and verbal communication skills, with attention to detail.
- Proficiency in content creation, graphic design, and multimedia production.
- Knowledge of SEO, email marketing, and web analytics tools (e.g., Google Analytics, Mailchimp).
- Ability to work independently, manage multiple projects, and meet deadlines.
- Passion for women's health, menstrual equity, and social impact in Malawi.
Benefits:
- Opportunity to contribute your digital marketing skills and expertise to a meaningful cause.
- Professional development and networking opportunities in the field of digital marketing and international development.
- Flexible schedule and remote work arrangement, allowing you to make a difference from anywhere in the UK.
- Chance to collaborate with a passionate team dedicated to advancing menstrual health equity in Malawi.
Join us in leveraging the power of digital marketing to create positive change and empower women and girls in Malawi. Apply now to become a Volunteer Senior Digital Marketer and help us drive impact through innovative digital strategies and campaigns.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you passionate about supporting volunteers in a small charity? Our Volunteer Coordinators will recruit, support & develop a team of volunteers, to enhance our work supporting people affected by a rare condition
What will you be doing?
We are looking for 2 volunteer coordinators to join the coordinators team who will volunteer to support our volunteers in various roles. The volunteer coordinators will
- Help to assess organisational and programme needs to determine number and range of volunteers needed for particular projects
- Help to recruit, and assure the adequate training of suitable, reliable volunteers
- Co-ordinate the volunteer rota to ensure that there is always someone available to support all our services
- Help to create and distribute information regarding volunteer policies and procedures
- Monitors volunteers during their appointments to retain or replace candidates
- Meet with volunteers to assess their progress and satisfaction, as well as to conduct performance evaluations or skills audits
- Help to induct new volunteers
- Maintain regular communication among volunteers and between an organisation and its volunteers, in order to share news, progress, and available positions
- Maintains a database of volunteers and projects and track metrics
- Help to promote the charity and its volunteer accomplishments
- Set up and arrange any relevant training required for volunteers
What are we looking for?
The Volunteer Co-ordinators role requires proactive and detail orientated individuals with an organised approach and an interest in supporting small charities. They will have good communication skills. The Volunteer Co-ordinators are responsible for the volunteer aspects of Burning Nights CRPS Support to ensure the smooth running of the charity’s services and ensuring that the volunteers are used optimally.
Our Volunteer Co-ordinators are also responsible for ensuring that suitable volunteers have DBS checks where needed and they are adequately trained to do their role working with our Charity Administrator.
Essential
- Experience in volunteering and recruitment
- Managing and supporting volunteers
- Time manage effectively
- Supporting and advising others on policies and procedures
- Ability to motivate and encourage
- Working knowledge of databases
- Excellent communication and interpersonal skills
- Excellent organisation and team building skills
Desirable
- Facilitation and/or training skills
- Personal experience of volunteering
What difference will you make?
You most likely will not have heard of Complex Regional Pain Syndrome (CRPS), and you wouldn’t be alone in this! But we see and know first hand the impact it has on those living with it and on those caring for someone with the condition. We know the huge challenges they face even with simply getting a correct diagnosis, let alone the appropriate treatment and relevant support.
You will join the charity during a critical and challenging period and your expert knowledge and experience will be invaluable to our success. You will have a key role in ensuring we can maintain our support services and become a sustainable charity to allow us to fulfil our aims.
What's in it for the volunteer?
This role is a fantastic opportunity to volunteer with a small but ambitious charity, developing and honing your skills.
You could gain experience in the charity sector, a broader C.V, or a sense of accomplishment from using your skills to help people affected by a very painful condition.
You would be a part of our small, friendly, forward-thinking charity team, focused on reaching people who may not have heard about the charity or the condition. You would have a key role in developing a volunteering team. This is a fantastic opportunity for you to make a real difference to a rare condition.
A few more details
If you don't have the exact experience, but are interested to volunteer with us, please apply! We would be thrilled to find out about how your interests and experience match with our needs or what we are doing.
This role is done remotely using Zoom and email. You would be working closely with the volunteers and trustees. However we would have regular updates and remote meetings with the Chair and/or Trustees.
We have an induction process to help successful applicant to understand how our Charity operates.
To bring together the Complex Regional Pain Syndrome (CRPS) community to ensure people whose lives have been touched by this condition are not alone.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you have experience writing grant applications from the National Lottery Community Fund (previously The Big Lottery Fund) Awards for All, Reaching Communities, Partnerships, #iwil Fund, The UK Fund, and the Climate Action Fund in the UK, Heritage Fund and Arts Council? You will be responsible for the overall administration and management support of the Lottery-funded projects and actively contribute to preparing new Lottery project proposals.
Duties and Responsibilities
Proposal Writing
- Mapping of the Lottery Funding
- Conducting research, analysis and documentation.
- Design the Lottery Fund and projects.
- Partnership recruitment for the Lottery funding applications.
- Writing the Lottery fund projects including budgeting, deliverables, and planning.
- Submission of the Lottery Fund project application forms.
Required Skills and Experience
- Extensive knowledge and understanding of the Lottery Fund policy and decisions about health, education, climate change, social issues, human rights, democracy, technology, environment, territorial cooperation etc.
- Responsibility, consistency, and adherence to strict deadlines.
- Proven track record in drafting, writing, and implementing Lottery-funded projects, for at least 2 years experience in writing lottery grant applications.
- Intercultural awareness and sensitivity.
- Ability to multi-task, prioritise and work on own initiative.
- A drive to achieve quality in all aspects of the role
- Fluency in office software, email, web-based applications, and databases.
- Command of social media.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are specifically seeking trustees with experience in the following areas:
- Income Generation
- Governance
- Finance
- Marketing and PR
A LITTLE ABOUT PANS PANDAS UK
PANS and PANDAS are complex neuro-psychiatric conditions which are frequently misunderstood and misdiagnosed. PANS PANDAS UK are the only charity in the UK working to improve outcomes and ensure brighter futures for people affected by PANS and PANDAS.
We provide support and information to families and work tirelessly to inform medical practice by raising awareness at government levels, engaging with medical Royal Colleges and the NHS. In addition to this we work closely with health, social work and educational professionals as well as our European and International peer organisations.
We are a small group of trustees who are located around the UK. We work from home and have a warm, supportive, and positive culture. If you would like to join our friendly team, please download our Trustee Job Description.
Please submit your CV and a covering letter outlining your suitability for the role of trustee.
Please focus on the professional skills you can bring to the role, and your motivation for being considered for a trustee position with this unique charity.
The client requests no contact from agencies or media sales.
Transport Volunteer
We’re the MS Society – a community of people living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Our volunteers are a key part of achieving our goals and their support is vital. Join us.
About this opportunity
We are looking to recruit a Transport Volunteer for the Ayrshire Group. As a Transport Volunteer, you will help make sure people with MS can access activities and events, by setting up relationships with local transport providers.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You will understand the local area and be confident to liaise with organisations that provide local transport.
Apply
- Read through the role description carefully
- Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As a Digital Champion you will provide support to our clients who struggle with IT and monitor our online peer support platforms. You will need to understand the importance of digital literacy to our clients. There will be a ‘referral’ system from keyworkers and staff members who will identify clients in need of digital support, while monitoring our Fuse and Discord platforms will be an ongoing task.
To be successful in this role you will have excellent communication skills, IT skills and a true passion and commitment to supporting vulnerable people to address their support needs and fulfill their full potential. The Forward Trust is committed to tackling ‘digital exclusion’ within our client base.
ACCOUNTABILITIES
Service Delivery – Client support tasks:
- Provide remote support for clients who struggle with IT.
- Helping to build clients confidence and self-esteem with using popular digital technology.
- Monitoring Forward’s online peer support platforms to safeguard clients from inappropriate content
- Raising awareness of online services and the support available locally.
- Build a trusting and supportive relationship with clients.
- Listen to the clients concerns and work with them to overcome those.
Forward Fuse:
Fuse is an online ‘learning and knowledge’ platform. It combines elements of social media with e-learning. Forward Trust uses it for clients to share peer support and receive news of events, activities and services.
- Supporting the Forward Fuse platform as a moderator outside of normal staff working hours – monitoring content and comments for breaking of the Ground Rules, and encouraging engagement.
Discord:
Discord is a digital messaging platform on which Forward clients can safely chat with others who share similar objectives around recovery and self-growth, sharing support and combatting isolation in the process.
- Supporting the Discord platform as a moderator outside of normal staff working hours – monitoring messages for breaking of the User Agreement
Additional tasks:
- Support with web coding (if you have relevant experience)
- Engage in support and supervision provided.
- To keep a good record of your work, including reporting verbally to their supervisor and completing relevant forms.
This may vary depending on your specific team and time commitment.
EXPENSES
- Travel and lunch expenses will need to be pre-agreed with placement supervisor if travel is required.
TRAINING & INDUCTION
Induction training will be provided to the volunteer and will include the following:
- E-Learning:
- Data Protection/GDPR/PECR
- Safeguarding – Knowledge
- Health & Safety – Knowledge
- Volunteer Induction – Organisational Awareness
- Digital Unite – available e-learning module and resources to help structure support sessions with clients
- A full induction to your team including placement specific policies and procedures.
- Additional volunteer training will be discussed and offered according to the need of the volunteer in placement.
QUALITIES
Below is a list of the qualities that we are looking for from volunteers:
- Must be over 18 years of age.
- Ability to use computers and IT equipment.
- Confident to pass on digital skills in a friendly and supportive manner.
- Content Moderator – ability to evaluate content in line with content and policies.
- Web coding (preferable) – specific information needed.
- To have the ability to engage effectively with the client group.
- To have good verbal and written communication skills.
- To have a clear understanding and maintain a high degree of confidentiality.
- To have a clear understanding of how to set and maintain boundaries.
- To be able to communicate and actively listen to client’s concerns.
- To be able to treat clients in a positive and non-judgemental manner.
- To be committed to own learning and development.
The client requests no contact from agencies or media sales.