Volunteer Admin [various positions]

Job title: Volunteer Administrator

Reports to: Operations Lead

Hours: 2-5 hours per week. Fully flexible.

Contract type: Volunteer

Location: UK based remote role

Deadline for applications: 16/02/26

About Been There

Been There is a charity that provides peer mentoring, connecting people aged 18 and over with a vetted and trained mentor to help with any body image issues they may be experiencing. This gives them the opportunity to speak to someone who has ‘Been There’ themselves. Our Mentors are here to support, empower and, most importantly, listen.  

Overview of the Role

Been There is looking for committed volunteers to support our small but growing team with essential administrative tasks. This is a flexible volunteer opportunity with several distinct roles available, allowing you to contribute your skills where they are most needed.

Volunteers will play a key part in supporting recruitment, operational processes, and Clinical Advisory Board (CAB) activities, helping us deliver safe, high-quality peer support services.

As a small but growing charity, we rely heavily on our volunteers to keep our services running effectively, so reliability and consistency are essential.

Candidates can apply for one or more of the specific areas below:

1. CAB Administration Volunteer

·       Support the Clinical Advisory Board (CAB) by scheduling and preparing meetings, taking or reviewing minutes, and keeping the CAB site updated.

·       Attend monthly CAB meetings on Teams (approx. 2 hours).

·       Ideal for anyone with an interest in psychology, mental health, or related fields.

Skills/Attributes:

·       Essential: Organised, detail-oriented, proactive, reliable, confident with digital tools.

·       Desirable: Studying psychology, counselling, social work, or related fields; interest in mental health governance.

2. Recruitment Administration Volunteer

·       Assist with recruiting new staff and volunteers.

·       Conduct a first sift of applications based on agreed criteria, liaise with the CEO, and manage adverts on volunteer/job boards.

·       Support communications with candidates and liaise with marketing/social media managers.

·       Follow the charity’s Diversity, Equality and Inclusion (DEI) policy and legal recruitment requirements.

Skills/Attributes:

·       Essential: Organised, methodical, proactive, reliable, professional communication, confidentiality.

·       Desirable: Experience advertising roles online; liaising with social media teams.

3. Operations Administration Volunteer

·       Support the Operations Manager and Lead with peer mentor recruitment, onboarding, operational workflows, and ad-hoc tasks.

·       Liaise with social media and marketing for mentor recruitment and mentee advertising.

·       Ensure operational processes comply with the charity’s DEI policy and legal requirements.

Skills/Attributes:

·       Essential: Organised, detail-oriented, proactive, reliable, able to work independently, flexible.

·       Desirable: Experience with social media or digital communications, recruitment campaigns, onboarding processes.

Why Join Been There?

·       Make a direct impact in a small but growing charity supporting mental health and body image.

·       Gain hands-on experience in administration, governance, recruitment, or operations.

·       Flexible volunteering that fits around your schedule.

·       Contribute to a peer support-focused service, recognised as an innovative approach to mental health support.

·       Collaborate with a passionate team and develop your skills in a supportive environment.

Equality, Diversity & Inclusion

We are committed to building an inclusive organisation that reflects the communities we serve. We welcome applications from people of all backgrounds, and we particularly encourage those with lived experience of mental health challenges or peer support to apply. If you require any adjustments during the recruitment process, please let us know..