Volunteer Retail Assistant

Children North East provides life-changing services including vital mental health counselling, community interest projects, support for families in crisis, and safe spaces that help children and young people overcome obstacles and thrive. 

By volunteering in our first flagship charity shop, you are helping us invest in a brighter tomorrow for babies, children and young people across the North East. 

We welcome volunteers aged 18+ who can spare any amount of time - whether a few hours occasionally, regularly scheduled days, or just whenever suits you. 

What you will be doing 

 Engaging with customers, providing a welcoming environment that enhances their shopping experience 

 Processing payments and encouraging sign-up to Gift Aid 

 Accepting donations and accurately completing Gift Aid process  Sorting, preparing, and organising donated items for display 

 Assisting with creative in-store displays and window arrangements. 

The skills you need 

 Approachable and enthusiastic  Willingness to learn 

 Flexible and happy to adapt to a variety of shop activities day-by-day  Keen to be part of a supportive team of staff and volunteers 

What's in it for you 

 Gain valuable experience in retail and customer service 

 Develop your skills and knowledge for your CV and increase your employability 

 Flexible volunteering, designed to suit your availability and lifestyle  Enjoy the camaraderie of a welcoming, supportive team 

 Be an integral part of creating positive community impact 

 Join an established charity with over 130 years of history supporting children and families