Stone, Staffordshire (Hybrid)
Rugeley, Staffordshire
Wolverhampton, Staffordshire
Cannock, Staffordshire
Unpaid role, expenses paid
Voluntary

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Role

Help clients understand and act on problems with debt, benefits, housing, or employment.

Support clients with forms, budgeting, and calls to service providers

Research solutions for clients’ problems and explain options clearly.

Our volunteer advisers talk to clients over the phone, face to face and

online to explore what issues they’ve come for help with and find

information about possible options. Advisers then help clients to

understand the information, and support them to take action.

You’ll also record case details on our computer system and spot common issues. The role offers full training and the chance to develop useful skills while making a difference in your community.

Commitment: 8 hours/week (flexible)

What you gain: Communication skills, hands-on experience and full training and support provided.

 

 

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Application resources
Organisation
Citizens Advice Staffordshire South West View profile Organisation type Registered Charity Company size 21 - 50
find a way forward_aqua.jpgHeritage Yellow_Smiling mature volunteer.jpgFindawayforward_pink.pub.jpgVolunteer_IMG9443.JPG
Posted on: 18 February 2026
Closing date: 18 May 2026 at 18:30
Tags: Advice / Information, Housing, Conservation, Customer support, Data Protection, Homelessness, Mental Health, Research

The client requests no contact from agencies or media sales.