Compliance quality volunteer volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Organisation: Easy Housing Association (EHA) – Registered Social Landlord
Location: Remote
Type: Voluntary (reasonable expenses reimbursed)
Closing Date: 5th April 2026
Join EHA’s board of trustees – provide strategic oversight for a safer, stronger social housing future.
Easy Housing Association (EHA) is a progressive, mission-driven Registered Social Landlord (RSL), committed to delivering safe, secure, and affordable homes for those who need them most. As we continue to grow, we are strengthening our governance and seeking two experienced and strategic individuals to join our Board of Trustees. As a trustee, you will provide high-level oversight, ensuring strong leadership, regulatory compliance, and financial resilience.
We are specifically looking for trustees with senior-level expertise in one or both of the following areas:
- Health & safety within the social housing sector
- Finance and strategic oversight in the charity or housing sectors
As a trustee, you will advise, challenge, and support EHA’s leadership, helping us meet our legal obligations, protect tenant wellbeing, and maintain long-term sustainability.
��️ Trustee oversight role: health & safety (social housing focus)
We are seeking a trustee to provide strategic oversight and governance on health and safety systems across EHA. You will help ensure we meet the highest safety standards for tenants, staff, and volunteers, and remain fully compliant with housing regulations.
Key areas of expertise include:
- Interpreting and overseeing compliance with H&S laws relevant to RSLs
- Ensuring robust systems for fire, gas, asbestos, and communal area safety
- Providing risk management insight across housing stock and services
- Understanding the Regulator of Social Housing (RSH) expectations
- Reviewing inspection, audit, and incident-reporting frameworks
- Championing a strong, proactive safety culture across the organisation
Your contribution will help ensure EHA protects people and property through effective governance.
�� Trustee oversight role: finance & charity sector governance
We are also recruiting a trustee with the financial acumen to guide EHA’s strategic financial direction, ensuring transparency, accountability, and sustainability across operations.
This role suits someone with financial leadership experience in charitable housing providers, housing associations, or social enterprises.
Key responsibilities include:
- Monitoring long-term financial strategy, planning, and risk
- Understanding Charity SORP and RSL financial standards
- Overseeing reserves policy, budgeting, and funding management
- Ensuring compliance with the Charity Commission and RSH
- Supporting transparent and effective financial reporting
- Holding executive teams to account while enabling performance
Your insight will strengthen the board’s ability to govern with integrity and impact.
⏱️ Time commitment
Trustees are expected to attend monthly board meetings (approximately 2.5 hours online) and commit an additional 4 hours per month to board-related duties, including reading papers, joining sub-committees, or contributing expertise.
�� What you’ll gain
- A high-impact role in a values-led, tenant-focused RSL
- Opportunities to shape policy, compliance, and social impact
- Professional development in governance, housing, and regulation
- The fulfilment of helping improve lives through safe, secure housing
EHA is proud to be an inclusive and tenant-focused RSL. We welcome applications from individuals of all backgrounds especially those with lived experience of social housing.
Your leadership and strategic oversight can help us build homes and futures that are safe, equitable, and resilient.
By joining our Board, you will help change lives—ensuring that safe, secure, and affordable housing is not a privilege, but a right.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are now seeking a Secretary to the Board to help ensure our governance remains strong, organised and effective.Help strengthen the governance of a Sheffield charity that has supported people who are homeless, rootless or vulnerable every Christmas since 1989.
For five days over the festive period, HARC provides a warm, safe day shelter offering hot meals, warm clothing, wellbeing support and companionship. Our work is powered by volunteers and guided by a committed Board of Trustees.
The Secretary plays a vital role in ensuring the smooth and effective running of the charity. You’ll help keep our governance processes organised, compliant, and aligned with best practice.
We’re keen to welcome people who can bring energy, fresh perspectives and a real sense of commitment to our small but dedicated board. You don’t need prior governance or compliance experience as we provide a full induction and ongoing training to help you feel confident in the role.
The client requests no contact from agencies or media sales.
An invitation to join us at Young Devon as our next…
Trustee (Job Ref 25-85)
Are you passionate about supporting young people in Devon?
Young Devon is here to change the odds in favour of the thousands of young people who ask for help each year with their homelessness, mental health and education. We believe developing good quality relationships can be transformational in young people’s lives.
We are seeking committed and passionate people to support the leadership of a complex organisation. An understanding of governance in a Charity or non-executive setting isn’t essential but will help.
You will be able to demonstrate good judgement combined with excellent strategic and communication skills. As a creative thinker and being able to recognise a range of perspectives you will be able to support fellow Trustees to ensure the Charity is well governed and focused on meeting the needs of young people.
You can download the Candidate Information Pack from our website.
This is a voluntary position but one which we hope will be very rewarding. We aim to appoint to an initial 3-year term with the possibility to extend to a second thereafter. Reasonable and proper expenses will be reimbursed. An enhanced DBS check is required for this position.
Closing date for applications: 12 noon on Tuesday 31st March 2026
Young Devon is a youth work charity (1057949) passionate about creating an inclusive workplace and embracing diversity. We are committed to Safeguarding children, young people and vulnerable groups and all applicants who will or could have unsupervised access to these groups will complete the required checks through the Disclosure and Barring Service
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Roots Academy
At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.
Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 1,800 students across the UK.
Role Summary
As a Teaching Quality Assessor, you will play a crucial role in ensuring the delivery of high-quality Islamic essentials education across universities in the UK. This volunteer will assess the teaching quality of Roots Essentials courses, providing feedback and recommendations to support continuous improvement. The role supports the team’s goal of maintaining high educational standards and providing an enriching learning experience for university students.
Key tasks
▪ Observation and Assessment: Observe classes (in-person or virtually) and assess the teaching quality, content delivery, and student engagement based on established criteria.
▪ Evaluation: Evaluate the effectiveness of teaching methods, course materials, and assessments used in delivering the Roots Essentials Curriculum.
▪ Feedback and Reporting: Provide constructive feedback to instructors on teaching quality and suggest areas for improvement.
▪ Quality Assurance: Ensure that the curriculum is being delivered in a manner that aligns with the programme’s educational objectives and Islamic principles.
▪ Collaboration: Work closely with the Education Vice-Lead and Academic team to support the professional development of instructors.
▪ Documentation: Prepare reports summarizing observations, evaluations, and recommendations for enhancing the educational experience.
▪ Training Contribution: Contribute to the development and delivery of training materials or workshops for instructors to improve teaching practices.
What we’re looking for
▪ A background in Islamic studies, education, or a related field, with a good understanding of foundational Islamic knowledge.
▪ Previous experience in teaching, assessing, or quality assurance in an educational setting, preferably within Islamic education.
▪ Strong skills in classroom observation, evaluation, and providing constructive feedback.
▪ Excellent written and verbal communication skills, with the ability to interact effectively with instructors and programme staff.
▪ A strong commitment to maintaining and improving the quality of Islamic education in a university setting.
▪ Sensitivity to the cultural and religious context of the programme and its participants.
What we have to offer
▪ Be part of a team of 100+ dedicated international volunteers.
▪ Receive continuous rewards for those that seek Islamic knowledge from the Roots platform.
▪ Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.
▪ Receive in-house tarbiyah sessions to develop your deen.
Please note this is an unpaid volunteer position.
Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.
We teach structured, engaging and transformative face-to-face foundational Islamic education to Young Muslims across the UK and internationally.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Roots Academy.
Roots Academy’s Vision.
A generation of young Muslims who embody and promote a God-centred way of life.
At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.
Why Does Roots Academy Exist?
Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline.
Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.
Role Summary.
As a QA Reviewer at Roots Academy, you'll work closely with Regional Leads and the QA team to help maintain and raise the quality of teaching across our programmes. Your role is to support our instructors by regularly observing lessons, offering constructive feedback, and encouraging their continued growth and development.
Your input will help ensure that students benefit from lessons that are clear, engaging, and rooted in sound educational practice.
Key tasks
· Observe lessons via site visits or submitted video recordings throughout the semester.
· Use standardised forms to assess lesson quality and highlight key strengths and areas that could be improved.
· Offer honest and practical feedback, using real examples to guide instructors toward better practice.
· Work alongside Regional Leads to deliver feedback at set points in the semester and support instructor development conversations.
· Attend feedback meetings and take notes to track progress and follow-up actions.
· Recommend helpful activities for instructors, such as shadowing experienced colleagues, team teaching, or reviewing their own lessons.
· Keep track of instructors needing additional support by scheduling follow-up visits or reviewing new lesson recordings.
· Make sure feedback is received, understood, and followed up with clear next steps.
· Raise any serious concerns or ongoing issues with the Regional Lead or relevant team members.
What we’re looking for
· Background in teaching, mentoring, or classroom observation.
· A supportive but honest approach to giving feedback.
· Good understanding of what makes a lesson effective and engaging.
· Confident communicator with good organisation skills.
· Able to work both independently and as part of a wider team.
· Respectful of diverse backgrounds and familiar with Islamic learning settings.
What we have to offer
· Be part of a team of 100+ dedicated volunteers across the UK, Ireland, Canada, US, UAE and Australia.
· Receive continuous rewards for those that seek Islamic knowledge from the Roots platform.
· Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.
· Receive in-house tarbiyah sessions to develop your deen.
Please note this is an unpaid volunteer position.
Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.
We teach structured, engaging and transformative face-to-face foundational Islamic education to Young Muslims across the UK and internationally.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At DAR we care passionately that everyone who seeks sanctuary in the UK deserves to be welcomed, treated with dignity and supported to rebuild their lives in the UK. Our 65 volunteers provide that support through teaching English, helping them get to know Darlington, chatting, listening, fundraising and assisting with the running of our charity. Our Board of Trustees are a dedicated group of people of diverse backgrounds who are now seeking a Leader to take DAR to the next step in its development.
This is a strategic leadership role, with responsibility for leading the Trustee Board in its role of supporting our Executive Team, ensuring effective governance and compliance. We're looking for an engaging, inclusive leader with the energy and enthusiasm to encourage, inspire and enthuse our team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CONTEXT
The Women & Families Resource Centre (WFRC) is a registered charity based in
Wolverhampton which supports, empowers and advocates for women and children.
We aim to actively encourage women to be self-reliant, through empowering them to
identify their own needs, make their own choices and create their own solutions. We
offer a baby bank, a charity shop & various community support services to help
women facing crises or challenging situations.
Wolverhampton Baby Bank is a flagship project run by The Women & Families
Resource Centre, a registered charity supporting families with children aged 0-3.
Through donated essentials and community engagement, we provide much-needed
items such as:
- Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,
and bedding.
- Support services for new parents, including drop-in groups and befriending for
pregnant women and new mothers.
- Referrals and resources to connect families with additional community services.
Scope and Span
The Baby Bank Manager leads the operational delivery and structured rebuild of WFRC’s flagship Baby Bank service. This role is critical as WFRC stabilises and restructures following recent operational disruptions. The postholder will oversee volunteer coordination, stock and inventory systems, client service delivery, corporate volunteer engagement, and compliance reporting.
This position requires a strong balance of operational leadership, administrative oversight, and compassionate service delivery, ensuring that the Baby Bank operates efficiently, sustainably, and in alignment with funding and safeguarding requirements.
WFRC operates as a not-for-profit organisation but must function with business-level accountability and sustainability. The Baby Bank Manager plays a key role in embedding structured systems that ensure continuity beyond individuals.
Roles and Responsibilities
- Operational Leadership: Oversee daily Baby Bank operations, manage referrals and appointments, ensure safe and dignified support for families, and gradually scale services in line with capacity.
- Volunteer & Corporate Coordination: Recruit, induct, supervise, and retain volunteers (including structured reviews and scheduling), prevent burnout, and coordinate corporate volunteer days effectively.
- Stock & Service Delivery Management: Manage inventory intake, sorting, storage, safety standards, stock monitoring, and ensure smooth distribution of baby items.
- Administration, Systems & Reporting: Maintain accurate digital records, update databases, support workflow systems, ensure data protection compliance, and track service data for funding and impact reporting.
- Leadership, Compliance & Governance: Attend meetings, communicate with leadership, escalate issues, uphold safeguarding and policy standards, and support overall organisational administration.
Qualifications
- Must be a female candidate living in Wolverhampton (due to the sensitive nature of the role and need for local community knowledge).
- Experience in service coordination, community services, or charity operations preferred
- Experience managing volunteers or small teams but not required
- Strong administrative and record-keeping background
- Basic proficiency in Microsoft Office and digital systems
- Understanding of safeguarding and confidentiality principles
Skills
- Strong leadership and organisational skills
- High attention to detail
- Excellent interpersonal and communication abilities
- Empathy and sensitivity when working with vulnerable families
- Ability to build structure in previously unstructured environments
- Problem-solving and decision-making skills
- Ability to manage multiple priorities in a rebuilding phase
- Accountability and reliability
Pay Rate: £12.00 - £14.00 per hou
We develop, support and maintain policies, programs, projects, and activities that inform, educate, empower and celebrate women and families.



The client requests no contact from agencies or media sales.
The Board Adviser supports the Board by offering governance insight and advice, helping Together Co to operate effectively, meet it’s legal responsibilities, and deliver its mission with integrity and confidence. Working closely with the Chair of Trustees, CEO, and Senior Leadership Team, the Board Adviser supports effective governance, strong decision-making, and clear records, helping create the foundations that allow our services, volunteers, and staff to thrive.
Governance and Legal Compliance
- Become a source of guidance on the charity’s governing documents and good governance practice.
- Support awareness of legal and regulatory obligations, including Charity Commission and Companies House requirements.
- Support the preparation and timely submission of annual reports, accounts, and statutory returns.
- Support the Senior Leadership Team in scheduling, reviewing, and updating governance-related policies.
- Highlight emerging governance or regulatory risks for trustee discussion
Trustee Appointments, Induction, and Development
- Support the Chair and Board to ensure trustee appointments, reappointments, and stand-down processes follow the Articles and agreed procedures.
- Coordinate completion and updating of trustee declarations, eligibility checks, and governance registers.
- Support the governance elements of trustee induction so new trustees understand their roles, responsibilities, and the charity’s governance framework.
- Coordinate ongoing trustee training and development opportunities.
- Support the Board in succession planning for key governance roles.
Board and Meeting Support
- Support the Chair in planning Board and committee meetings, including agenda preparation and forward planning.
- Support clear and transparent processes for declaring and managing conflicts of interest in line with policy.
- Attend Board and committee meetings.
- Take accurate minutes, clearly recording decisions, actions, and agreed responsibilities.
- Support follow-up on agreed actions.
- Foster a positive, respectful, and well-organised meeting culture
Person Specification
Essential:
- Commitment to Together Co’s mission and values.
- Interest in or willingness to learn about charity governance and legal responsibilities.
- Strong organisational skills and attention to detail.
- Ability to work collaboratively and communicate clearly.
Desirable:
- Experience in governance, compliance, or charity administration.
- Familiarity with Charity Commission processes.
- Understanding of good governance practice, risk, and conflicts of interest.
What’s in it for you:
- Make a positive impact for people in your local area by ensuring Together Co is sustainable and meeting the needs of the community.
- Meet people and build relationships with trustees, staff, and other volunteers.
- Develop your governance, leadership, and strategic skills.
- Gain valuable experience and insight into charity leadership and governance.
Remuneration: This is a voluntary role. Reasonable expenses will be reimbursed
Our vision is thriving communities where everyone feels they belong. Our mission is to create connections that change lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Guardian Light Foundation
Location: Remote
Commitment: Flexible – approx. 20 hours per month
Role Type: Volunteer
Reports to: Board of directors
About Guardian Light Foundation
Guardian Light Foundation exists to protect, support, and empower children, teenagers, and single-parent families facing homelessness, abuse, and extreme hardship.
Many of the individuals we serve are navigating complex legal situations while already dealing with trauma, fear, and instability. Access to safe, ethical, and compassionate legal advice can be life-changing — and that’s where you come in.
⚖️ About the Role
We are seeking a Volunteer Solicitor with experience in family law, safeguarding, or domestic abuse-related legal matters to provide initial legal guidance, signposting, and referrals to vulnerable individuals supported by Guardian Light Foundation.
This role is advisory and supportive, not high-volume casework. Your expertise will help people understand their rights, options, and next steps at critical moments in their lives.
Focus Areas
Children’s Arrangements
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Custody and contact arrangements
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Child safeguarding concerns
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Schooling and parental responsibility guidance
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Early advice on family court processes
️ Domestic Violence Injunctions
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Non-molestation orders
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Occupation orders
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Restraining orders
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Emergency protection guidance and referrals
Single-Parent Legal Support
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Family court guidance
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Child maintenance advice
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Housing rights and homelessness-related legal signposting
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Referrals to specialist legal services where appropriate
What You’ll Be Doing
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Providing initial legal advice and guidance (not ongoing representation)
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Supporting safeguarding decisions where legal insight is required
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Advising on urgent legal options in high-risk situations
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Signposting individuals to appropriate external legal services
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Working closely with GLF’s safeguarding and support teams
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Maintaining clear professional boundaries and ethical practice
️ Safeguarding & Compliance
Because this role supports vulnerable individuals:
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An Enhanced Volunteer DBS Check is required
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DBS checks are conducted via our trusted partner Serve (Rushden)
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All work must align with GLF’s safeguarding policies
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Confidentiality and GDPR compliance are essential
Skills & Experience Required
Essential:
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Qualified UK Solicitor (or equivalent legal professional)
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Experience in family law, domestic abuse, or child safeguarding
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Strong understanding of trauma-informed practice
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Ability to explain legal concepts clearly and compassionately
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Commitment to ethical and client-centred practice
Desirable:
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Experience working with charities or vulnerable populations
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Knowledge of housing or homelessness law
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Familiarity with referral pathways and support services
Who We’re Looking For
You are someone who:
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Has a genuine passion for protecting children and families
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Believes access to justice should never depend on income
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Can balance professionalism with empathy
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Understands the emotional impact of legal uncertainty
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Wants to use their expertise to create real social impact
⏰ Time Commitment
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Approx. 20 hours per month
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Flexible scheduling
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Fully remote
What You’ll Gain
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The opportunity to make a direct, meaningful impact
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Professional fulfilment through purpose-led legal work
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Recognition and appreciation within a growing social enterprise
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Networking with professionals across counselling, housing, and social care
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Opportunity to join an Advisory Board or Board of Directors as the organisation grows
At Guardian Light Foundation, we restore hope for homeless children, teens and single parents scarred by abuse, harassment and homelessness.
Job description
Our partner is an independent, non partisan think tank and registered charity working to build a confident and inclusive Britain. It brings together voices from politics, civil society and business to find common ground on issues including immigration, integration, race and identity.
The Treasurer will join the Board of Trustees and work closely with the Director and Chair to support strategy and financial sustainability. Responsibilities include supporting the Board’s financial decision making, ensuring trustees understand the charity’s financial position, overseeing the preparation and scrutiny of annual accounts, and advising on financial governance and compliance. The Treasurer will also support fundraising where appropriate and act as an ambassador for the organisation’s work.
The ideal candidate will hold an accountancy qualification or have strong financial management experience at Board level. You will be confident communicating financial information to non financial trustees and committed to a collaborative, cross party approach to social change.
The Board meets quarterly in London, with some flexibility for remote participation. Trustees are expected to contribute between meetings as needed to support effective governance.
Please note that this is a volunteer role and there is therefore no remuneration.
__________________________________________
For more Trustee and Treasurer roles, please visit the AfID website.
About The Creighton Centre
For over 100 years, The Creighton Centre has been at the heart of its community, providing connection, care and opportunities for generations of local people. With a rich heritage and an ambitious future, we are now seeking someone to become our next Chair of Trustees.
This is a unique and rewarding opportunity to provide leadership to a well established, values driven charity at a pivotal moment in its history.
About the role
As Chair, you will lead our Board of Trustees and work in close partnership with our new CEO to ensure strong governance, clear strategic direction and long-term sustainability.
Over the coming year, the Board will be setting the charity’s strategic priorities and overseeing an exciting programme to renovate and future proof our historic building, unlocking new opportunities for community use and income generation. The Chair will play a central role in guiding this work at Board level.
Who we’re looking for
We are seeking a Chair who brings strong interpersonal skills, good judgement and a collaborative leadership style. You will be someone who values good governance, inclusive decision-making and clear strategic thinking.
You will bring:
- Significant board experience and a strong understanding of governance
- The ability to lead a Board effectively, encouraging constructive challenge and collective ownership
- A commitment to equity, diversity and inclusion
- An appreciation of the privilege and responsibility of stewarding a long-established community charity with premises
Most importantly, you will be motivated by the opportunity to help shape the next chapter of an organisation with deep community roots and real impact.
What's in it for you?
- A chance to chair a respected charity with over a century of community impact
- An opportunity to help guide a significant period of strategic development and renewal
- The privilege of stewarding an organisation with a strong sense of purpose, place and heritage
- A supportive, engaged Board and an experienced Chief Executive team
If you are looking for a meaningful Chair role where your leadership can make a lasting difference, we would love to hear from you.
Please provide a CV and cover letter outlining your interest in the role and what skills and qualities you might bring. Please do refer to the attached Role Decsription for guidance on preparing your cover letter.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Nehemiah Project is a small charity that supports men with experience of addiction to break the cycle of addiction and crime. We do this through supported living, programmes, key worker support, rebuilding family connections and providing move-on support to aid transition to independent living. We currently operate from houses in Streatham and Croydon.
We are a Christian-based charity open to men of all faiths and none. We have a partnership with the British Association of the Order of Malta who provide expertise, funding and volunteer support.
Our trustees play a vital role in making sure that The Nehemiah Project (TNP) achieves its core purpose of breaking the cycle of addiction and reoffending. They oversee the overall management and administration of the charity. They also ensure that TNP has a clear strategy and that our work and goals are in line with our vision. Just as importantly, they support and challenge the executive team to enable TNP to grow and thrive.
As well as fulfilling the duties of a Trustee, the Treasurer maintains an overview of the Nehemiah Project' s financial affairs. The Treasurer ensures that effective and appropriate financial measures, controls and procedures are put in place and reports to the Board at regular intervals about the financial health of the organisation. The Nehemiah Project is a registered charity and a company limited by guarantee.
Treasurer Role
- Overseeing the presentation of budgets, internal management accounts and annual financial statements to the Board of Trustees.
- Ensuring that proper accounting records are kept, and that appropriate accounting procedures and controls are in place.
- Ensuring that robust and comprehensive financial policies are in place and being implemented, and supporting the development of policies covering financial reserves, and cost management.
- Monitoring and advising on the financial viability of the charity.
- Overseeing financial controls and adherence to systems, regularly liaising with Chief Executive
- Advising on the financial implications of the charity’s strategic plan, including overseeing the charity’s financial risk-management process Ensuring investments and assets are maximised.
- Lead on the appointment of and liaison with external auditors.
- Oversee the development and implementation of systems for appraising, mitigating and reporting corporate risk.
- Ensuring that the accounts are prepared and disclosed in the form required by relevant statutory bodies, for example, the Charity Commission and/or the Registrar of Companies.
- Keeping the board informed about its financial duties and responsibilities and liaising with the Chief Executive to develop the financial understanding of the Board of Trustees.
What we are looking for?
- A finance professional. A knowledge of charity finance is an advantage. Otherwise an enthusiasm to learn, drawing from sound commercial experience and an understanding of SMEs.
- A strategic thinker with an ability to balance risk and opportunity.
- Clear communicator with the ability to bring the financial information alive to non-finance specialists. Willing to play an active role in areas such as forecasting, setting budgets, liaising with auditors
- We are looking for people willing to bring energy, enthusiasm and commitment to the role, and who will broaden the diversity of thinking on our board.
In addition to the above, the Treasurer will also have the responsibilities and qualities of all trustees. Board members have a collective responsibility. This means that trustees always act as a group and not as individuals.
Responsibilities of all trustees
- Support and provide advice on TNP' s purpose, vision, goals and activities.
- Approve operational strategies and policies, and monitor and evaluate their implementation.
- Oversee TNP' s financial plans and budgets and monitor and evaluate progress.
- Ensure the effective and efficient administration of the organisation.
- Ensure that key risks are being identified, monitored and controlled effectively.
- Review and approve TNP’s financial statements.
- Provide support and challenge to TNP’s CEO in the exercise of their delegated authority and affairs. Keep abreast of changes in TNP’s operating environment.
- Contribute to regular reviews of TNP' s own governance. Attend Board meetings, adequately prepared to contribute to discussions.
- Use independent judgment, acting legally and in good faith to promote and protect TNP’s interests, to the exclusion of their own personal and/or any third party interests.
- Contribute to the broader promotion of TNP’s objects, aims and reputation by applying your skills, expertise, knowledge and contacts.
Personal skills and qualities
- To be sympathetic to and supportive of our Christian ethos. Practising Christian preferred.
- Willingness and ability to understand and accept their responsibilities and liabilities as trustees and to act in the best interests of the organisation.
- Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member. Effective communication skills and willingness to participate actively in discussion. A strong personal commitment to equity, diversity and inclusion.
- Enthusiasm for our vision and mission
Trustee Role Overview
Term: 4 years, renewable up to 7 years, with possible extension in exceptional cases under the Memorandum and Articles.
Remuneration: Voluntary role; reasonable expenses reimbursed.
Meetings: Attend four Board meetings a year (in person in Putney, with remote option).
Strategy Days: Up to one per year.
Events: Four annual celebration events at our houses; Trustees are encouraged to attend where possible
Committee Membership
Trustees may join one of three sub-groups — HR, Finance, or Fundraising — which meet remotely four times a year, with occasional ad hoc support to working groups or the executive team.
Financial Commitment No donation is required, though regular modest giving is encouraged.
More Information can be found in the Trustee Pack below.
To be a centre of excellence for rehabilitating men from crime and addiction through the transformation of their lives
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.





