Volunteer roles in east midlands

We aim to become an Accredited Museum and to significantly improve the look and feel of the museum, and to become well known in the sport of Badminton.

What will you be doing?

We are looking for a number of additional Trustees to actively participate in the achievement of the strategy. We are looking for skills in fundraising, museum operations, financial overview, web and social media, and ideally but not necessarily deep seated knowledge of the sport.

What are we looking for?

Fundraising, museum operations, financial experience, some with a deep knowledge of the sport of Badminton.

What difference will you make?

They will actively participate in the strategic plan, taking leadership in their field of expertise. Its an exciting time for the Museum and will be for the new and existing Trustees. Gaining accreditation itself is a multi-year project involving the creation of policies, and best practice museum processes. Gaining enough funding is a crucial part of the strategy, as is animation of the museum, and significantly improving the public awareness of the museum.

Ref: V258 | Support Group Volunteer | Leicester

We’re looking for one Support Group Volunteer over the age of 18 years old, based at Fosse Rider Pavillion, 241 Glenfield Road, LE3 6DL.

You’ll be volunteering every third Thursday of the month between 10:30am and 12:30pm.

As a support group volunteer, you will help with the running of the group.  The role is designed to suit the needs of the group, and the skills of people offering support. If you enjoy getting to know your community, working with others and making a real difference then this is the role for you.

The volunteer will be

• A people person, with good listening skills
• A great communicator who enjoys meeting new people
• Good at putting people at ease
• Reliable and organised
• Passionate about supporting people affected by stroke
• IT literate, have good administrative and record keeping skills and be able to follow relevant policies

A DBS check is required for this role.

Interested in this role?

Find out more by downloading the role description for the Support Group Volunteer role.

If you are interested in this role, please register your interest by completing the web form at the bottom of this advert. If you have any queries, or problems completing the form, please contact Velma Hamilton, Engagement Officer, on 07342 0499 70.

About Us

Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

Support the work of St John Ambulance in your community by volunteering as a Community Volunteer, an exciting new role which is designed to revamp how volunteering looks in the modern world; flexible, innovative and is open for all.

We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient. Community Volunteers can choose from a wide selection of activities – including fundraising, talks and demonstrations, supporting at events, volunteer welfare, social media and administration support.

Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.

Give as much (or little) time as you can afford. With this new role, you simply volunteer when it works for you. That means you can give as much time as you like or as little as 24 hours across a whole year, whenever it suits you. It’s perfect for busy lives, changing schedules, or for anyone seeking a low-commitment involvement. 

The Community Volunteer provides an easy way to stay connected and contribute meaningfully to your local community. Here are some examples of what you could do: 

• Community fundraising
• Talks and demonstrations
• Support at events
• Volunteer welfare
• Community Roadshows
• Supporting national campaigns
• Counting and banking money
• Booking events
• Supporting Networks  
• Administration support
• Writing thank you and community letters
• Media and social media
• Community news and Network newsletters 

Through volunteering as a Community Volunteer, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.

Once we have completed your selection and screening for this role, we will provide you with an induction, as well as invite you to any necessary training sessions. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

Local opportunities in and around Derby and Swadlincote, including bucket collections, public demonstrations, talks to community groups and much more.

On the first Monday of each month we hold hybrid Network update meetings (available to watch afterwards). We also have weekly Monday and monthly Thursday meetings which all are welcome to attend.

We will be holding interview sessions on Sunday 9th November or Sunday 23rd November, Induction will take place following an informal interview.

Online learning, as well as in-person coaching and support will be provided following a successful interview.

Closing date for these opportunities is: 20/11/2025

To apply for this opportunity please follow the link below:

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

At Cats Protection we help thousands of cats and kittens each year thanks to our dedicated and passionate volunteer groups. We have branches across the UK, all of which help our cats in different ways. Branches take in stray and abandoned cats and ensure they receive the veterinary care and attention they deserve; help raise funds, promote neutering and help spread cat welfare messages. Our branch team leader volunteers lead their local team by supporting and managing volunteers within their group, maintaining communications with both volunteers and employees, and helping promote a positive and professional image of Cats Protection.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Supporting your team of volunteers in all aspects of their roles, making sure volunteers are happy and confident
• Making sure the team observes charity best practice and compliance
• Collaborating with your Branch Development Manager (BDM) to plan volunteer activity
• Leading the team to follow Cats Protection policies, procedures and guidelines
• Monitoring expenditure and helping ensure long term financial stability of the volunteer group
• Organising and chairing team meetings
• Acting as an ambassador for Cats Protection

Time expectation

Our branch team leader volunteers usually spend 10 to 15 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed. There will be times of year when more hours are required, such as towards the end of the financial year, but support and guidance are available.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better  with cats.

Our Shop Volunteers raise money for the people we support with a Learning Disability. Do you have a few hours a week to spare and share your time with us?

Our retail roles are varied and fun. You could be sorting donations from the public, dressing our window or serving customers on the till. There are many people from different walks of life and it's a great way to get practical experience and to meet new people.

This role will take place on a weekly basis for a few hours We will try our best to be flexible around the best time for you, but also need to consider the store opening times and volunteer rota. It could be a weekday or weekend, morning or afternoon, our stores are usually open 7 days a week. We’d appreciate any time that you can spare.

Whilst in the store, you will help with activities based on the needs of the Store Manager.

Tasks you could get up to whilst volunteering could include:

• Serving customers on the till
• Taking stock donations from the public
• Tagging and steaming stock for the shop floor
• Dressing the window displays
• Asking people to join us as a volunteer

As a Retail Volunteer you will be:

• Friendly and Approachable
• Reliable, Kind and Patient
• A good communicator (including listener)
• Willing to volunteer within guidelines and to take direction where necessary
• Accepting of others who might be different to yourself

As a Mencap volunteer you will:

• Make new friends and raise important funds for people with a learning disability
• Get reasonable out-of-pocket expenses in line with our policy e.g. travel
• Receive full Training and support
• Volunteer alongside other people
• Have a chance to give back your local community

About Mencap Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose.

We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.

If you have questions about volunteering with Mencap, please don’t hesitate to get in touch with us.

Our Shop Volunteers raise money for the people we support with a Learning Disability. Do you have a few hours a week to spare and share your time with us?

Our retail roles are varied and fun. You could be sorting donations from the public, dressing our window or serving customers on the till. There are many people from different walks of life and it's a great way to get practical experience and to meet new people.

This role will take place on a weekly basis for a few hours We will try our best to be flexible around the best time for you, but also need to consider the store opening times and volunteer rota. It could be a weekday or weekend, morning or afternoon, our stores are usually open 7 days a week. We’d appreciate any time that you can spare.

Whilst in the store, you will help with activities based on the needs of the Store Manager. 

Tasks you could get up to whilst volunteering could include:

• Serving customers on the till
• Taking stock donations from the public
• Tagging and steaming stock for the shop floor
• Dressing the window displays
• Asking people to join us as a volunteer

As a Retail Volunteer you will be:

• Friendly and Approachable
• Reliable, Kind and Patient
• A good communicator (including listener)
• Willing to volunteer within guidelines and to take direction where necessary
• Accepting of others who might be different to yourself

As a Mencap volunteer you will:

• Make new friends and raise important funds for people with a learning disability
• Get reasonable out-of-pocket expenses in line with our policy e.g. travel
• Receive full Training and support
• Volunteer alongside other people
• Have a chance to give back your local community

About Mencap Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose.

We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.

If you have questions about volunteering with Mencap, please don’t hesitate to get in touch with us.

Nova Impact

Nova Impact is a Ghanaian organization empowering youth and marginalized communities with the digital and practical skills needed to thrive in today’s economy. By addressing the digital divide, Nova Impact tackles youth unemployment and underemployment, particularly among women, people with disabilities, and underserved groups. Its programs go beyond basic literacy, offering hands-on training in coding, data analytics, and digital marketing, while also emphasizing soft skills like teamwork and problem-solving. With mentorship at the core, participants receive personalized guidance that helps them navigate their career paths and unlock opportunities in the growing tech sector.

The organization also focuses on building inclusivity and resilience by creating pathways for underrepresented groups to access jobs, leadership roles, and entrepreneurial ventures. Through strategic partnerships with businesses, Nova Impact connects talent directly to industry opportunities via career fairs, hackathons, and internships. Recognizing the urgency of climate change, Nova Impact integrates climate-conscious training into its programs, preparing a generation of leaders who are both digitally equipped and environmentally aware. By fostering innovation, inclusion, and sustainability, Nova Impact is reshaping Ghana’s future workforce and creating a more equitable society.

Fundraising & Partnership Manager

• Develop and execute fundraising strategies to secure financial support from a diverse range of sources, including individual donors, corporations, and foundations.
• Identify and research potential funding opportunities and partnership prospects that align with the organization's mission and goals.
• Build and maintain strong relationships with donors and partners, ensuring regular communication and reporting on the impact of their contributions.
• Draft and submit compelling grant proposals and partnership agreements, showcasing the organization's work and its potential for growth and impact.
• Collaborate with the team to create engaging fundraising campaigns and events that resonate with our target audience.
• Monitor and report on fundraising progress, providing regular updates to the leadership team and board of directors.

Minimum Hours per Week

4-6 hours per week

Duration

6+ months

Nova Impact

Nova Impact is a Ghanaian organization empowering youth and marginalized communities with the digital and practical skills needed to thrive in today’s economy. By addressing the digital divide, Nova Impact tackles youth unemployment and underemployment, particularly among women, people with disabilities, and underserved groups. Its programs go beyond basic literacy, offering hands-on training in coding, data analytics, and digital marketing, while also emphasizing soft skills like teamwork and problem-solving. With mentorship at the core, participants receive personalized guidance that helps them navigate their career paths and unlock opportunities in the growing tech sector.

The organization also focuses on building inclusivity and resilience by creating pathways for underrepresented groups to access jobs, leadership roles, and entrepreneurial ventures. Through strategic partnerships with businesses, Nova Impact connects talent directly to industry opportunities via career fairs, hackathons, and internships. Recognizing the urgency of climate change, Nova Impact integrates climate-conscious training into its programs, preparing a generation of leaders who are both digitally equipped and environmentally aware. By fostering innovation, inclusion, and sustainability, Nova Impact is reshaping Ghana’s future workforce and creating a more equitable society.

Administration & Human Resources Manager

• Manage day-to-day administrative operations, including office management, procurement, and maintaining organizational records.
• Oversee all human resources functions, from recruitment and onboarding to performance management and employee relations.
• Develop and implement HR policies and procedures that ensure compliance with labor laws and foster a positive and productive work environment.
• Manage payroll and benefits administration for all employees, ensuring accuracy and timely processing.
• Act as the primary point of contact for staff inquiries related to HR and administrative matters, providing guidance and support.
• Coordinate and facilitate staff training and development programs to enhance skills and career growth.

Minimum Hours per Week

7-9 hours per week

Duration

6+ months

Ganddee

The app to find second-hand shops, car boot sales, flea markets and pop-ups.

We're fixing the climate crisis by addressing the underlying consumption crisis. Our mission is to help people shop local and 2nd-hand.

We're the marketplace connecting shoppers to 2nd-hand shops and thrifting events in the UK.

Copywriter / Blog Writer

Ganddee is the UK and Ireland 's discovery platform connecting shoppers to local second-hand shops, car boot sales, flea markets and thrifting events - think 'google maps for thrifting'.

We're building the UK and Ireland's biggest thrifting community. To that end, we're looking for volunteers who share our love for thrifting and circularity.

Living in the UK or Ireland would be ideal for the role given that we're mostly active there so it'll be easier to write about the thrifty things happening in the city. However, if you live somewhere else and love what we do, we're happy to chat to see how you can join the team and help out!

The time commitment and "duration of the role" aren't set in stone! Happy to chat and see what works for you if you're excited by this opportunity!

The role entails:

• Writing content for our blog

You're perfect for the role if you love thrifting to charity shops, vintage shops, car boot sales etc.

Our audience loves authentic and human written content about thrifting & money saving tips etc.

Keen to chat if you love what we do and want to be part of the journey

Minimum Hours per Week

2-3 hours per week

Duration

3-5 months

Travel Radar is a purpose-driven media organisation committed to making travel more meaningful and accessible for everyone. Since launching in 2015, we’ve become a trusted voice in aviation and air-travel news, reaching over 20 million people worldwide.

We’re powered by a fully remote and diverse team of 50+ volunteers who are passionate about travel, media, and making a global impact. Our HR and People Operations team plays a vital role in ensuring this community is supported, valued, and empowered.

�� About the Role

We’re on the lookout for a motivated HR Assistant to join our People Team. This is a generalist entry-level role with the opportunity to specialise in an area such as:

• Recruitment Coordination

• New Hire Onboarding

• HR Administration

• Employee Experience & Engagement

• Training & Development

You’ll gain hands-on experience in a collaborative, fast-paced environment — ideal if you’re looking to kick-start or grow your career in HR.

�� Key Responsibilities

Depending on your assigned focus, tasks may include:

• Supporting the recruitment process by posting ads, screening applicants, and scheduling interviews

• Assisting with onboarding new volunteers, including documentation and welcome sessions

• Maintaining digital HR records and tracking key data

• Responding to team queries and supporting the delivery of internal communications

• Helping organise training opportunities, check-ins, and team initiatives

• Supporting our HR projects and contributing ideas to improve team culture

�� Perks of Volunteering with Travel Radar

(Please note: This is a voluntary, unpaid role — but packed with value!)

�� Flexible workload – Fit your hours around your schedule
�� Fully remote – We can provide a laptop, desktop, or virtual machine if needed
�� Lunch & travel expenses covered – For any in-person events or team meetups
✈️ Exclusive discount program – Save with 3,000+ retailers (travel, fashion, insurance & more)
�� Professional training – Fully funded CPD Level 3, 5, or 7 certification + industry mentoring
�� Premium tools – Access Office365, Grammarly Premium, Canva Pro, and Adobe Photoshop — available for both Travel Radar and personal use

Volunteer Mentor GM

One Million Mentors is a community based mentoring program that empowers young people to become the best version of themselves: building relationships - free of assumption and judgement - where they benefit from another’s experience and perspective and can think bigger, find their own answers and take the next meaningful step into their future. Our aim is to strengthen communities and level the playing field. 

This 2025, we are in need of volunteers to help our young people in Greater Manchester. We equip and train professionals to mentor young people aged 14-25, largely through mentoring programmes in schools, colleges, alternative education programmes and youth organisations. Our mentoring is one to one, for an hour a month, for up to a year. 

Between October 2025 and June 2026 we will be launching almost 20 timetabled mentoring programmes with our youth partners and are looking to match up to 400 mentees with mentors. Could you be one of them? Here’s some of our upcoming programmes:

South Manchester: 

Burnage Academy For Boys (Wednesday mornings from October)

Loreto High School (Wednesday afternoons from October)

Chorlton High School (Thursday afternoons from November)

Wythenshawe: 

Dixons Academies (From October & January)

North Manchester: 

Abraham Moss Community Schools (Monday mornings from April 2026)

Eden Girls Leadership Academy (Friday afternoons from June 2026) 

Oldham: 

Oldham Sixth Form College (Wednesday mornings from October)

Salford: 

Coop Academy Swinton (Wednesday afternoons from January)

Trafford: 

Trafford College (Monday afternoons from November)

Stockport: 

Aquinas College (Thursday afternoons from January) 

What will  Mentors receive?  

• Access to our online training, webinars and our platform’s mentor resources to help you in your mentoring journey  

• The chance to support and create connections in your local community  

• A certificate at the end of your mentoring

• Develop skills in guidance, listening and empathy 
    

​Requirements: 

• We ask our volunteers to sign up to our platform  and complete some mandatory online training. 

• Mentors to have 5 years experience (or 2 if a degree holder) 

 
You can mentor your mentee in - person, online or hybrid formats across Greater Manchester.  
  

How to apply: Click 'Apply' to be directed to our website so you can sign up and become a mentor today!  

***Please note that this is an opportunity based in Nottingham (shire) in the United Kingdom and we don’t offer sponsorship or accept overseas applicants***

Location: Nottinghamshire - we hope our Trustees have a deep understanding of local people. Our Board meetings and AGM take place in person (with the exception of the January meeting which is online).

Responsibilities within the role:

• To ensure Age UK Notts is accountable 

• To ensure our purpose and work is carried out for the public benefit 

• To ensure compliance with our governance code and any relevant obligations

• To act in the best interests of the charity, and maintain the professional integrity of the charity, when dealing with stakeholders, other bodies and individuals

• To manage the charity's resources responsibly 

• To act with reasonable care and skill

• To safeguard the good name and values of the charity

• To act as an ambassador for Age UK Notts and for the wider Age UK network

• To safeguard the good name and values of the charity

• To have a positive commitment to, and actively promote, Age UK Notts’ Equality Diversity and Inclusion policy

• To act as an Ambassador for the charity and the wider Age UK network

What is the time commitment? 

The charity holds four full board meetings per year in Nottingham, with each meeting lasting around 2 hours. Meetings take place quarterly on the third Thursday of October, January, April and July.

In addition, Trustees need to set aside a minimum of 2 hours reading time before each board meeting.

. The AGM follows the board meeting on the third Thursday of October, with the meeting lasting around 1.5 hours. In addition, a minimum of 1 hour reading time is required prior to the AGM.

• There may be specific occasions when a Trustee is required to attend an event to open/close it, such as our annual staff conference

• Get to know the charity’s services and infrastructure within the first 3 years/initial tenure of the post and continue to have contact with relevant departments during subsequent 3-year tenures. Feedback on service/infrastructure visits is a standard Board agenda item.

. The charity board also has a Finance & Audit Committee which has its own Terms of Reference and has meetings separate from the Full Board Meetings. The membership of this committee is determined by the Board

• Trustees serve a three-year term of office and can be re-elected to serve additional three-year terms

What training will you be given?

We offer a full induction programme and ongoing support from the charity, other Trustees and the Senior Leadership Team plus occasional external development.

Who we're looking for:

The Trustee role is open to all those who are either a trained lawyer or who has a strong legal background and in addition, the Board of Trustees particularly welcomes experience in one or more of the following areas:

• Issues relating to work with, and for, older people or lived experience and potentially any of the following skills.
• Legal Skills
• Fundraising
• Public Relations and Marketing
• Campaigning
• Education and Learning
• Digital Strategy
• HR
• Strategy and planning skills and performance monitoring in commercial and/or not-for-profit organisations
• Developing and monitoring budgets

We particularly welcome applications from diverse communities and are looking for people from a wide range of backgrounds to join our board and contribute towards leading the charity and delivery of services to the older people of Nottingham and Nottinghamshire.

*Please note the following key information*

 • You must be at least 18 years old 

• You must be properly appointed following the procedures and any restrictions in the charity’s governing document 

• The role of a Trustee is voluntary and is not accompanied by any financial remuneration, although expenses for travel may be claimed

 • You must not act as a trustee if you are disqualified under the Charities Act, including if you have an unspent conviction for an offence involving dishonesty or deception (such as fraud), are bankrupt or have entered into a formal arrangement (e.g. an individual voluntary arrangement) with a creditor or have been removed as a company director or charity trustee because of wrongdoing.

 • The Charity Trustee role is open to all those who are either a trained lawyer or who has a strong legal background*

***Please note that this is an opportunity based in Nottingham (shire) in the United Kingdom and we don’t offer sponsorship or accept overseas applicants***

Could you be the person who helps a young man rewrite his future?
At Trailblazers, we believe in second chances. Since 1998, we’ve been mentoring young men in prison to reduce re-offending and inspire new futures. Through a programme of 1:1 mentoring and practical support, we support men aged 18–35 during the last 6 months of their sentence and for up to 12 months after release.

In the West Midlands, our services are delivered near Wolverhampton HMPYOI Brinsford, and we’re looking for volunteer mentors who can commit half a day per week to help someone change their life.

What You’ll Do

• Be a positive and empathetic role model whilst supporting someone to fulfil their potential
• Meet regularly to build a supportive, consistent relationship with a mentee for a minimum of 12 months
• Help set goals and celebrate achievements
• Support reintegration into the community, education, and employment
• Attend and participate fully in mentor training and develop an understanding of the role, responsibilities and boundaries of a volunteer mentor
• Engage with ongoing support and supervision sessions to regularly review performance within mentoring relationships
• Perform your role in line with the aims of Trailblazers, following relevant policies and procedures and reporting safeguarding concerns immediately
• Keep mentoring session notes and communicate regularly with Trailblazers staff

Mentoring sessions last around 1 hour per week, with additional time needed for travel and liaison. We ask for a 12-month commitment to ensure consistency for the mentee.

Why It Matters

The national re-offending rate is up to 55%. For those with a Trailblazers mentor, it drops to just 7%. Your time could be the turning point in someone’s life.

Who We’re Looking For

We welcome all backgrounds and skill sets, especially those with experience in:

• The criminal justice system
• Underrepresented communities (including BAME groups)

All we ask if that you are:

• Empathetic, non-judgmental and committed to social change
• Professional but relatable with strong communication skills
• Able to advocate for your mentee and help them to overcome barriers
• Comfortable using basic IT and taking guidance from staff
• Willing to travel and undertake visits for mentoring sessions on a weekly or fortnightly basis
• Committed to supporting one young man for up to a year

Requirements

• Aged 21+
• British citizen (due to prison security checks)
• Live within 30 miles of the prison at which you want to volunteer
• Good level of fitness (prison visits may involve stairs and fast-paced movement)
• Not barred from working with vulnerable adults or children
• If you have lived experience of the criminal justice system, you must be off licence for at least 12 months and not in crisis
• You cannot volunteer at a prison where you were previously a resident

What We Offer

• Full training and ongoing support
• Out-of-pocket expenses covered
• A chance to make a real difference

Ready to be the change?
Visit our website for more information and to apply. We’d love to hear from you.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.