Volunteer roles in europe
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you committed to driving excellence and innovation? Do you have experience working within practitioners of Volunteer Education Programmes?
As a Community of Practice Officer, you will play a vital role in supporting and enhancing a national community of practice. You will focus on specific activities or areas within the community, ensuring that efforts align with national standards and priorities while avoiding duplication.
As a Community of Practice Officer, you will:
- Support the Community of Practice Lead in coordinating the community.
- Focus on specific activities or areas within the community of practice.
- Assist in delivering impactful initiatives and projects.
- Foster collaboration and strengthen professional engagement.
- Champion inclusivity and provide support to community members.
- Contribute to the overall success and development of the community.
For more information about this role, please see the role description.
The closing date for this vacancy is 31/01/2026
Looking for an exciting opportunity to make a tangible difference in the lives of Londoners affected by homelessness, while contributing your professional insights to a forward-thinking and compassionate organisation? Why not join us as our Audit Committee Chair or as a Trustee!
About Evolve Housing + Support
At Evolve, we believe everyone deserves the opportunity to live a safe, fulfilled and independent life. We provide support in London, offering tailored programmes to meet people’s individual needs; including housing, employment and skills training, mentoring and counselling.
We do this through our work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness, campaigning to end street homelessness, and building affordable homes to help people move on to an independent life.
Our company culture: the heart of what we do
We’re proud of our inclusive culture – one where everyone’s voice matters, and where diversity of background, thought and experience helps us make better decisions for the communities we serve. Our mission - to help children, young people and adults who are homeless or at risk of homelessness reach their potential, and move on to live happy, fulfilled lives. We ensure our values - Honest, Inclusive, Optimistic, Determined, Passionate & Creative inform everything we do.
The opportunities to join us
At Evolve Housing + Support, we are championing opportunity, dignity and independence for people affected by homelessness – a cause that may resonate with you and encourage you to lend your strategic oversight and financial skills to our Board.
We are looking for a new Audit Committee Chair and two Trustees to join our Board and play a key role in shaping our governance and strategic direction.
As our Audit Committee Chair, you’ll ensure we maintain the highest standards of financial stewardship, carry out all our affairs effectively under all regulatory bodies, while keeping our mission and values at the heart of decision-making through your leadership.
The Trustee roles present the opportunity to play a crucial part in the successful running of our organisation, in partnership with the leadership team, upholding excellent governance using your professional skills.
Who are we looking for?
We are particularly interested in speaking with people who are able to lead and inspire, who also have the strategic and analytical thinking skills to lead through periods of change, and who can communicate effectively with a wide range of stakeholders and audiences.
You’ll need to have the ability to proactively support the values of Evolve Housing + Support, have a strong understanding of good governance practice along with a financial or HR background at a professional level, and a strong track record in a relevant sector, with empathy for our core customer group.
Don’t think you quite meet all of the specifications? Please don’t count yourself out – we’d still love to hear from you and learn more about you and your interest in joining Evolve!
Sounding good? Here’s how you can apply today!
Please read the Candidate Information Pack for more information before you apply.
How to Apply:
Eastside People is supporting Evolve Housing + Support in the recruitment of these roles. Please apply by submitting your CV and a cover letter, both in Word doc format.
Please use the cover letter (max 2 pages) as an opportunity to add to the information you have shared in your CV and ensure that you cover the following:
- Why are you interested in the Chair/Trustee role at Evolve Housing + Support?
- Having read the information pack, what relevant experience and skills do you feel you would bring to this role?
We want you to have every opportunity to demonstrate your skills, ability and potential. If you have a disability or require reasonable adjustments during the application or interview process, please contact us so we can support you appropriately.
The closing date for applications is Mon 22 Dec 2025. Shortlisting interviews will take place shortly after and shortlisted candidates will have an interview with Evolve during the week beginning 12 January 2026.
We look forward to hearing from you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Safeguarding Trustee will ensure that Al-Majd provides a safe, compliant, and nurturing environment for children, youth, and all attendees, with policies that meet UK safeguarding standards.
Key Responsibilities:
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Advise on child protection and safeguarding policies.
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Ensure compliance with UK safeguarding legislation for educational and religious institutions.
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Train staff and volunteers in safeguarding practices.
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Monitor implementation of policies and report concerns appropriately.
Skills / Experience:
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Safeguarding officer, social worker, or child protection professional.
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Knowledge of UK safeguarding laws and charity compliance.
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Experience developing, implementing, or auditing safeguarding policies.
Mission: to establish a registered CIO to raise funds to establish a new mosque and academic education centre in the city of Manchester.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Academic / Educational Affairs Trustee will oversee Al-Majd’s academic programs, ensuring high-quality education, curriculum development, and integration with the mosque’s spiritual objectives.
Key Responsibilities:
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Advise on curriculum, teaching quality, and lesson planning.
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Support hiring and mentoring of academic staff.
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Ensure educational programs are accessible, effective, and aligned with Islamic values.
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Monitor student progress and quality assurance for academic activities.
Skills / Experience:
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Experienced educator, school leader, or academic with curriculum management experience.
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Knowledge of UK educational standards, assessment, and pedagogy.
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Strong organizational and mentoring abilities.
Mission: to establish a registered CIO to raise funds to establish a new mosque and academic education centre in the city of Manchester.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Religious Affairs Trustee will ensure that Al-Majd’s spiritual and religious programs are authentic, ethically guided, and aligned with the values of the Shadhili tariqa and broader Islamic scholarship.
Key Responsibilities:
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Advise on religious programming, worship, and community engagement.
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Support development of educational content with a spiritual dimension.
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Ensure ethical guidance in all operations and teachings.
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Mentor the founding Imam (Ustadh) as needed.
Skills / Experience:
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Islamic scholar, Imam, or senior religious leader with credibility in Shadhili or wider Islamic scholarship.
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Experience in religious guidance, curriculum oversight, or mosque leadership.
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Strong interpersonal and mentorship skills.
Mission: to establish a registered CIO to raise funds to establish a new mosque and academic education centre in the city of Manchester.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Property / Planning Trustee will guide Al-Majd in identifying, securing, and managing the physical premises, ensuring compliance with local planning laws and suitability for a mosque and educational centre.
Key Responsibilities:
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Advise on property acquisition or leasing for the centre.
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Support planning permission applications and regulatory compliance.
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Guide property development and facility layout planning.
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Ensure that property use aligns with charity objectives and legal standards.
Skills / Experience:
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Experience in real estate, property management, or planning permissions.
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Knowledge of UK property law, especially for nonprofit or religious institutions.
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Strong project management and organizational skills.
Mission: to establish a registered CIO to raise funds to establish a new mosque and academic education centre in the city of Manchester.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Legal / Governance Trustee will ensure that Al-Majd’s operations, governance structure, and trustee responsibilities comply with UK law, particularly Charity Commission regulations for CIOs.
Key Responsibilities:
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Advise on charity registration, governance, and compliance.
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Review trustee roles and legal obligations.
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Support drafting of the constitution, policies, and procedures.
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Provide guidance on legal matters related to operations, property, and employment.
Skills / Experience:
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Solicitor or legal professional familiar with UK charity law.
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Experience advising nonprofit or educational organisations.
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Knowledge of trustee duties, risk management, and compliance requirements.
Mission: to establish a registered CIO to raise funds to establish a new mosque and academic education centre in the city of Manchester.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Charity / Fundraising Trustee will help Al-Majd establish and maintain strong fundraising strategies, ensuring that the centre can support its operations, property acquisition, and educational programs.
Key Responsibilities:
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Develop and advise on fundraising campaigns.
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Support donor engagement and grant applications.
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Provide guidance on sustainable financial and community support models.
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Advise on charity events and marketing strategies.
Skills / Experience:
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Experience in fundraising for charities or nonprofits.
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Knowledge of donor engagement, sponsorship, and community fundraising.
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Strong organizational and communication skills.
Mission: to establish a registered CIO to raise funds to establish a new mosque and academic education centre in the city of Manchester.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Finance Trustee will oversee all financial aspects of Al-Majd, ensuring the charity’s financial sustainability, compliance with UK charity law, and proper management of budgets, accounts, and fundraising proceeds.
Key Responsibilities:
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Advise on financial strategy and budgeting.
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Oversee accounting, bookkeeping, and annual accounts.
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Ensure compliance with UK Charity Commission requirements.
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Provide guidance on financial risk management.
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Support fundraising strategy to maintain sustainable operations.
Skills / Experience:
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Chartered accountant or finance professional preferred.
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Experience with UK charity finance or nonprofit accounting.
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Strong understanding of budgeting, reporting, and financial controls.
Mission: to establish a registered CIO to raise funds to establish a new mosque and academic education centre in the city of Manchester.
Prospect Hospice is looking for new talented and passionate trustees with senior fundraising, clinical practice or commercial experience to join our Board of Trustees. These are challenging times for UK Hospices, and you will play a crucial role in shaping the future. If you have time, like rising to a challenge and drawing on your skills, experience and networks to help us succeed then we want to hear from you. You don’t need to have been a trustee before, professional experience and time available is more important and in turn you will develop your skills and become a valued and critical part of our outstanding organisation while adding value to the community!
The Background
Over four decades, Prospect Hospice has become the organisation that people in Swindon, Marlborough and north Wiltshire turn to when they, or the people they love, are diagnosed with a life-limiting illness. We have cared for and supported thousands of local people, which is why so many people contribute in their own way to a charity that makes a positive difference in our community.
Our vision is ‘A community where death is no longer a taboo, and everyone has the right to live and die well’. At Prospect Hospice, our patients and their loved one, our staff and our volunteers are at the centre of all that we do. Working with local health and social care partners, and stakeholders from across the community, we have a vital role in improving end-of-life care for everyone.
We are looking for up to four new Trustees who can support our mission to work with and through others using our skills and expertise, so that people have a choice and support at the end of their life.
Our Board usually meets four times each year, in addition to which Trustees are asked to also join one of our quarterly sub committees which also meet four times a year. While it would be beneficial for Trustees to be willing/able to contribute to Prospect related activity outside meetings, for example to participate in specific project-focused tasks or attending and representing the Charity at external events, this is not essential.
Who are we looking for?
Our Board of Trustee team has responsibility for overseeing our strategy and performance and we are looking for people who have time and will bring the enthusiasm, experience and commitment we need to help guide the Hospice through the next phase of its development. You will have the ability to be an effective role model and influencer and be committed to the vision, mission and values of Prospect Hospice, maintaining a genuine interest in our work. You will be a strategic and creative thinker and be able to work effectively as part of a team.
We are particularly interested to hear from candidates with relevant experience and professionally qualified in the following areas:
Fundraising – Extensive experience in both mass-market and relationship fundraising. We are seeking someone who also has a broad mix of expertise in and understanding of key, income streams and innovative fundraising approaches.
Commercial leadership, Growth mindset:
Experience in setting up and growing organisations, managing income and expenditure, and ensuring profitability. Proven ability to build partnerships and optimise operational efficiency. Experience in a start-up environment or with entrepreneurial ventures, supporting the development and launch of new income-generating initiatives, would be desirable though not essential.
Clinical - We are seeking a registered clinical professional—either a nurse or allied health professional (AHP)—to join our Board of Trustees. Ideally, you will bring previous board or senior leadership experience and a strong understanding of clinical governance. You will provide expert clinical insight to help ensure the hospice maintains the highest standards of patient care and safety. You will advise the Board and Executive Team on clinical matters, monitor care quality and resource efficiency, ensure compliance with relevant clinical regulations (including safeguarding), and support the delivery of our clinical strategy.
Interviews to be held week commencing 5 January 2026.
Equality and diversity
Prospect hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve. We are committed to ensuring that all employees and job applicants are provided with equality of opportunity in employment. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Safeguarding
Prospect Hospice is committed to promoting the wellbeing of all adults and children who use our services, ensuring that they live a life that is free from harm, abuse and neglect. We work in an open and transparent way and encourage staff, volunteers, patients and families to raise any safeguarding concerns.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a motivated finance professional to join our Trustee Board as Treasurer, provide us with financial strategic direction and help us maintain our long-term sustainability
Working closely with our Chair and Chief Officer, your key responsibilities will include:
• Keeping the Board informed about its financial duties and responsibilities
• Guiding and advising the Board in the approval of budgets, accounts and financial statements
• Chairing the Board’s Finance Sub-Committee
• Reviewing the quarterly and year end accounts produced by our Administrator
• Presenting the year end accounts at the Annual General Meeting
• Ensuring that proper financial procedures and controls are in place to safeguard the charity’s resources
• Ensuring that the charity has appropriate reserves and investment policies
You don’t need to have been a trustee before, but you’ll need to:
• have recognised professional financial qualifications or experience
• ideally, have some knowledge or experience of charity finances
• be familiar with Quickbooks accounting systems and spreadsheets
• have the skills to analyse proposals and examine their financial consequences
• be able to explain complex financial information in an accessible way
• be able to exercise good independent judgment and if necessary to make difficult recommendations
• work effectively as part of a team
• have the time and flexibility to respond to the demands of the charity
• be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality, equality and data protection
• represent Citizens Advice professionally at all times
Please note that while a large part of the role can be performed remotely, in-person attendance is expected for the board and trustee meetings.
If you are interested in joining our successful and expanding service, as we continue to meet the advice needs of the diverse communities we serve, we would love to hear from you.
The client requests no contact from agencies or media sales.
Chair of Trustees – Prospect Hospice
Location: Wiltshire, UK
Commitment: Part-time, voluntary
Term: Three years
Prospect Hospice is seeking a new Chair of Trustees - someone ready to help steer a much-loved local charity through a pivotal time. This is a chance to shape our strategic direction, strengthen our impact, and ensure we continue to provide exceptional care and support to our community for years to come.
UK hospices face complex challenges, but also huge opportunities for innovation and collaboration. As Chair, you’ll bring your experience, networks, and insight to help us navigate this landscape with confidence and compassion.
You don’t need a background in healthcare to make a difference - what matters is your ability to lead, your commitment of time and your passion for helping an outstanding organisation thrive.
If you’re motivated by purpose, community, and challenge, we’d love to hear from you.
Our Board usually meets four times each year, in addition to which Trustees are asked to also join one of our quarterly sub committees. Whilst not compulsory it would be desirable for our Chair to be willing/able to contribute to other Prospect related activity, project-focused tasks or attending and representing the Charity at external events.
About Prospect Hospice
For over 40 years, Prospect Hospice has delivered compassionate end-of-life care to patients and families across Swindon, Marlborough, and north Wiltshire—at home, in the community, and in our inpatient unit. Guided by dignity, respect, and excellence, we’re proud of the difference we make every day.
The Role
As Chair of Trustees, you will play a pivotal role in shaping the future of Prospect Hospice. Working in close partnership with the Chief Executive, you will lead the Board in delivering strong governance, strategic oversight, and a culture of collaboration and accountability.
Key Responsibilities
- Provide leadership and direction to the Board of Trustees
- Ensure the Board operates effectively with the right mix of skills and experience
- Champion our values and charitable objectives
- Oversee governance and strategic development in line with legal and regulatory standards
- Support and appraise the Chief Executive
- Act as an ambassador and spokesperson for the organisation
- Chair quarterly Board meetings and participate in at least one committee
- Lead Trustee recruitment, induction, and development
- Foster strong relationships across Trustees, staff, volunteers, and stakeholders
About You
Our Board of Trustees plays a vital role in guiding Prospect Hospice’s strategy and performance. We’re seeking individuals with the time, energy, and commitment to help shape our future. You’ll be a strategic thinker, a collaborative team player, and a passionate advocate for our mission bringing leadership, insight, and integrity to the Board.
We’re looking for someone with:
· Proven leadership at Board level
· Strong knowledge of governance and charity compliance
· Excellent communication and interpersonal skills
· Strategic thinking and sound judgement
· A deep commitment to our mission and values
· The ability to inspire, challenge, and support others
Interviews to be held week commencing 5 January 2026.
Why Join Us?
This is more than a governance role—it’s a chance to make a lasting difference. You’ll be part of a passionate team, helping to shape the future of hospice care in our region.
If this opportunity resonates with you, we’d be delighted to receive your application.
Equality and diversity
Prospect Hospice is committed to fostering a diverse and inclusive workplace where everyone is treated with dignity and respect. We welcome applications from all backgrounds and communities, and ensure equal opportunities regardless of age, disability, gender identity, sexual orientation, race, religion, or any other protected characteristic. Diversity strengthens our team and enhances the care we provide.
Safeguarding
Prospect Hospice is committed to safeguarding the wellbeing of all adults and children in our care. We promote a culture of openness and transparency, encouraging staff, volunteers, patients, and families to speak up about any concerns to ensure a safe, supportive environment for all.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.
Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.
Event Champions
Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
Activity Organisers
Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
Promoting SSAFA Services
Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
SSAFA Storytellers
Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
Community Connectors
Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects
Fundraising Heroes
Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
Administrators
Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.
The skills you need
- Friendly and approachable people.
- Confident people who feel happy to engage with the public, potential clients, volunteers and
- SSAFA colleagues face-to-face.
- Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
- Ability to maintain confidentiality and keep information safely.
- Access to public transport or a car to get to events if necessary.
What's in it for you
- Use your skills, knowledge, and life experience to benefit others and make a difference
- Give tangible and practical support to your local branch by raising awareness of SSAFA.
- Support in your role from the team at SSAFA
- Develop your experience and skills which you can highlight on your CV and in job interviews
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Engagement Volunteer
Why we want you
As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
· Organising and attending awareness and fundraising events within the community
· Identifying new fundraising and awareness opportunities
· Helping at events
· Delivering presentations to community groups, schools, etc through
· SSAFA’s speaker programme
· Event administration
· Social media marketing
The skills you need
· Friendly and approachable
· Happy to help
· Basic IT skills would be an advantage
What's in it for you
· Use your skills, knowledge, and life experience to benefit others
· Support in your role from the team at SSAFA
· Develop your experience and skills which you can highlight on your CV and in job interviews
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.