Health, Medical Volunteer Roles in Cumbria
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Support Volunteer for the Westmorland South Lakes Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.
In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Fundraising Volunteer for the Westmorland and South Lakes Group. As our Fundraising Volunteer you’ll support your Fundraising Group Coordinator to organise local fundraising activities and events throughout the year.
In this role you’ll be able to develop your organisation, communication and team working skills. Most importantly you’ll inspire your local community to raise funds that help make sure no one has to face MS alone.
Time Commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for self-motivated and compassionate individuals to help facilitate our support groups and make a difference to the lives of people affected by cancer.
Support Groups offer those with cancer a chance to share their feelings and experiences in a safe and welcoming environment. Support Group Facilitators listen, provide emotional support and share approved cancer related information.
No special qualifications are needed for this role, but being able to devote time to setting up and maintaining a group is essential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are recruiting volunteers who enjoy volunteering in their community to help raise the charity’s profile at a local level. Everyone has their own community and we would love to work with people who can share their passion, interest and enthusiasm for Yes to Life with people in their communities who could benefit from our work. The role descritption provides a list of ways you can do this but we are very happy to listen to your suggestions and ideas too. The role is flexible and you can choose how many hours you dedicate to the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for self-motivated and compassionate individuals to help deliver our Helpline service and make a difference to the lives of anyone affected by cancer.
The Helpline offers those with cancer a chance to share their feelings and experiences with someone who has empathy for what they are going through. Helpline Volunteers create a safe and welcoming environment, listen, and provide emotional support and signposting individuals onto further information.
No special qualifications are needed for this role, but access to a telephone in a comfortable quiet setting is essential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Ensuring that all community fundraising supporters receive an outstanding level of service.
Support our aim to build a strong community network of local fundraisers, committed and inspired to raise money to help us achieve our mission of supporting people with cancer.
The client requests no contact from agencies or media sales.
Are you an advocate for an individual’s right to privacy? Do you believe that people should know how their personal information is being used, stored and shared? What about the right to only receive communications that they want?
If so, please get in touch to become a data governance volunteer! At the MS Society we care about issues like ethics, data protection and the rights of individuals privacy. People entrust us with their personal details, and we work hard to keep that trust and respect their wishes.
In this home based volunteer role; you’ll help raise awareness of why this is important and all the things that can be done to keep data safe and secure.
We’ll support you in your volunteering, giving you opportunities to lead positive change, meet and network with other volunteers, and develop your skills through training. We’ll also cover reasonable expenses if you are asked to travel to take part in activities including training.
What the role involves
The role will involve a varied number of administrative tasks. We work behind the scenes supporting volunteering groups, individual volunteers, staff, supporters and service users to exercise their rights and keep the MS Society compliant with data protection regulations. These activities will include:
- Setting up and attending relevant meetings to support staff with providing advice
- Supporting the writing and publishing blogs and data process guidance and policy, such as proof reading, cross reference
- Collaboration in the review of training material and data collection forms and processes
- Populating and reviewing our risk register
- Supporting the team to carry out data protection rights requests on our in-house system (One Trust)
What you need for this role
- Passionate about the MS Society and our mission
- To be passionate about data protection rights as a human right
- An understanding of data protection and a willingness to learn and keep abreast of changes.
- An ability to work well and collaborate with others
- An understanding of Microsoft 365 and databases including Excel
- Access to a PC and the internet
In order to volunteer in this role, you will need to:
- Complete an application
- Have an informal conversation with the Volunteer Manager for this role, to discuss whether becoming a data governance support volunteer is right for you
- Complete your Welcome and Induction Checklist in the back of your ‘Welcome Pack’ (opens in new window).
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Community Action Volunteers needed to manage their own collection tins route.
Training will be provided for the role, and online for GDPR, Fire Safety, and Manual Handling. Certification provided.
Become an integral part of our lifesaving charity, connect with other volunteers, manage your role via the Volunteero app.
Be part of a charity that has 'Investing in Volunteers' standard.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are recruiting into a new Lay Advisory Board made up of people with personal experience of living with a brain tumour or a close friend or family member.
- You will work in parallel to our main Scientific Advisory Board, made up of International researchers with expertise in brain tumour biology, oncologists and genetic specialists.
- You will be asked to read through and discuss the lay (plain English) sections of selected applications we receive for funding and provide feedback.
- You could also take part in interview panels for our fellowship schemes and ask questions relevant for brain tumour patients and their families
We are looking for people who are organised, reliable and confident in reading over and understanding sometimes complex documents.
- Good communication skills and confidence in speaking as part of a group.
- Willingness to advocate for the needs of the whole brain tumour community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
In 2016, we set out on a mission to make a meaningful difference in the lives of those affected by MCAS. Mast Cell Action is more than a charity; it's a movement, a community, and a collective voice that echoes the needs and concerns of those we serve. We provide support to the MCAS Community and work to raise awareness and understanding of MCAS amongst relevant professionals and organisations. Our dedication to the MCAS community extends far beyond words; it's at the heart of everything we do.
We provide support in multiple ways and are led by the voice of the MCAS community. Through virtual sessions, supportive resources, and awareness-raising activities, we are here for everyone in the UK living with MCAS. Our driving force is the profound desire to improve the lives of everyone affected by MCAS. We are deeply committed to standing by the side of the mast cell disease community, their families and dedicated doctors. We don't merely hope for change; we actively work to create it.
Our vision is bold and unwavering: a world where every person affected by Mast Cell Disease is not only heard but truly understood. We envision a world where their symptoms are acknowledged, leading to accurate diagnoses and, most importantly, the compassionate care and support they need and deserve.
At Mast Cell Action, we believe in the power of community, the strength of passion, and the boundless potential of collective action. We invite you to join us on this incredible journey, whether you're someone touched by MCAS, a dedicated healthcare professional, or just someone who shares our enthusiasm for making the world a better place for those affected by mast cell diseases. Together, we can transform this vision into reality.
Our mission:
To provide support for all those affected by Mast Cell Activation Disorders
To bring the MCAS community together with one unified voice
To work with the medical community to help ensure patients with MCAS receive the best care possible
To promote increased research into conditions related to mast cell activation
To lobby for universal awareness, diagnosis and treatment of Mast Cell Activation Syndrome
To educate the wider community, helping to reduce stigma and improve lives for those living with MCAS
Mast Cell Action's vision is of a world where everyone affected by Mast Cell Disease has their symptoms acknowledged and experiences listened to, to achieve a correct diagnosis, and to receive the care and support that they need.
Our charitable objective is to improve the lives of people affected by Mast Cell Activation Syndrome.
Database Coordinator role spec: We are looking to recruit a well-organised and practical Database Coordinator who can manage our Salesforce database. You must have sufficient knowledge of Salesforce, this is not a training opportunity and we will be relying on your expertise to manage the workload.
Key tasks include:
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Maintain our existing Salesforce database; cleansing and uploading data, managing integrations, overseeing dashboards, creating reports as needed, managing apps
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Streamlining processes for efficiency
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Advise on best practice use of Salesforce tools to maximise potential
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Create user guides/training to support effective ongoing use of database
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Ensure GDPR compliance with data storage
Key Objectives Include:
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Well maintained and GDPR compliant Salesforce database
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Efficient and accurate reporting in place and accessible to the team
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Creation of ‘how to’ guides for ongoing usage
The role is flexible and may be altered to suit both the needs of the organisation and the skills of the candidate. You will be responsible for planning of your work and may involve working with a team of volunteers. An induction will be provided, with continual guidance from a member of the team.
You will have the opportunity to measure your progress through regular check-ins with both your supervisor. This is a great opportunity to gain invaluable experience and enhance your CV and we would be happy to provide a reference. Currently, this opportunity is remote/home based.
Applications should consist of a CV and a one-page covering letter explaining why you would like to be part of Mast Cell Action, which aspects of our work particularly appeal to you, and what you would bring to the role. Interviews will be conducted via Zoom/Teams video conferencing on a rolling basis, so apply as early as possible.
All applicants will be considered for this opportunity without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, parental status or expression, sexual orientation, national origin, genetics, disability, age, parental status.
Renumeration:
This is an unpaid role, but any expenses related to charity work will be paid.
Closing Date:
Immediate start date if successful
Other info
UK applicants only
Please check you spam/junk folders for a response as our emails occasionally fall into them
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Volunteer Mystery Shopper – can you help?
The Hospice Lottery Partnership runs a weekly lottery in support of local charities such as: Florence Nightingale Hospice Charity in Aylesbury, Michael Sobell Hospice Charity in Northwood, Rennie Grove Hospice Care in Buckinghamshire and West Hertfordshire, South Bucks Hospice in High Wycombe, and The Hospice of St Francis in Berkhamsted.
Mystery shopping is a form of market research work, that requires an individual to play the role of a genuine customer and report their experience back to us.
We are looking for someone with a good level of literacy and a great memory that could spare a few hours a week visiting our Fundraisers at local retail stores and medical centres to provide feedback on a Fundraisers performance and the overall perception of the experience. In essence, how you would rate the service you received during your experience?
“I volunteer with The Hospice Lottery; I always have a few hours spare each week and it’s lovely to feel that I am helping such a worthy cause.” Diana Hewitt, Office Volunteer.
The Gold Standards Framework (GSF) charity are seeking new Trustees to join our Board to support the important work of enabling generalist frontline teams improve care for people nearing the end of life. We are seeking in particular, new Trustees who have business development, finance, charity or fundraising expertise or experience, who might be interested in this area, as well as others interested in social care, education or palliative or end of life care.
The Gold Standards Framework (GSF) Centre recently celebrated 25 years of work improving end of life care given by generalist frontline teams. GSF is the leading provider of training in end of life care for generalist front line staff across health and social care. We have trained and accredited thousands of teams, influenced national policy and practice and GSF has improved the care for many millions of people and their families.
Much has been achieved but there is still more to do ... We have a bold and exciting vision to ensure that everyone experiences Gold Standard end of life care. We want to see a big increase in the number of people that are trained, and we want to influence policy to make Gold Standard end of life care a requirement. We have recently become a CIO charity and as we enter a new chapter of our story, we are seeking new trustees to help us to achieve our vision and contribute to our strategic purpose.
Could you help us achieve these goals? We are a small team and value the contribution of our trustees, partners, associates and professional reference groups. Trustees will typically attend 4-6 online board meetings a year, along with other communications and support between meetings, plus occasional strategy away days.
For full details, read more on the Gov (dot) UK website.
We are looking for people with the same shared values and commitment to improving end of life care in our country. We need experienced and passionate trustees to help our excellent team to meet our vision. We are particularly interested in:
- Finance Fundraising Business management, especially in the charity or training sectors
- Marketing/communications
- Health and/or social care provision
- Palliative/End of Life Care/GSF in practice
- Senior board level/charity experience
- Integrated care systems/local authorities
- Health & Care Policy
Please email Keri Thomas, Sue Richards, or Julie Armstrong-Wilson if you’re interested in having an informal chat. More information on GSF can be found on our website
The Gold Standards Framework (GSF) is the UK’s leading training provider for generalist frontline staff in caring for people in the last years of life
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
JOB DESCRIPTION
Marie Curie Helper is a professional service provided by trained volunteers who offer one-to-one companionship and support to people with a terminal illness and their families. The service would not be able to reach those most in need if it was not for the commitment and hard work of the volunteers delivering the service.
Helper volunteers provide companionship and emotional support, practical support, short breaks for carers and help with signposting for information and support.
Your role will include some of, but is not restricted to, the following tasks:
- Carry out weekly visits with the person(s) you’re supporting, as agreed with the Volunteer Co-ordinator. This could be in a variety of settings, eg family home, a care home or in the community.
- Provide one-to-one companionship and support.
For example: offering a listening ear and spending time engaging in every-day conversation, activities or hobbies with the person you are supporting. Driving clients to pre-arranged health or social care (e.g. to medical appointments) or taking short trips out. Helping with small, daily tasks, e.g. making tea or accessing the internet. Allowing carers to have a short break. You may be supporting your client’s family or carers before or during bereavement. This may involve offering emotional support, signposting to relevant local support services or finding out information as requested
(This is only an outline as support will vary according to individual needs. Helper volunteers do not provide nursing or personal care, or offer counselling or advice)
- Keep your manager informed of any changes to the situation, or any significant happenings in connection to the person you’re supporting and/or their family, either in person or by phone
- Submit regular visit reports to your manager and update relevant computer systems as required
- Be reliable and committed to regularly spending time with someone and offering support
- Attend individual sessions with your Volunteer Co-ordinator, training and group events as required
- Represent the Marie Curie Helper service positively to those using the service
Pam mae angen eich help arnom
Gwasanaeth proffesiynol yw Cynorthwywyr Marie Curie a ddarperir gan wirfoddolwyr hyfforddedig sy’n cynnig cwmnïaeth a chymorth un-i-un i bobl sydd â salwch terfynol a’u teuluoedd. Ni fyddai’r gwasanaeth yn medru cyrraedd y rhai sydd ei angen fwyaf heb ymroddiad a gwaith caled y gwirfoddolwyr sy’n darparu’r gwasanaeth.
Mae Cynorthwywyr Gwirfoddol yn darparu cwmnïaeth a chymorth emosiynol, cymorth ymarferol, seibiannau byr i ofalwyr a help gyda chyfeirio at wybodaeth a chymorth.
Beth rydym angen i chi ei wneud
Bydd eich rôl yn cynnwys, ond heb fod yn gyfyngedig i, rhai o’r tasgau canlynol:
- Cynnal ymweliadau wythnosol gyda’r person/pobl rydych chi’n eu cefnogi, fel y cytunwyd gyda’r Cydlynydd Gwirfoddolwyr. Gallai hyn fod mewn amrywiaeth o leoliadau, e.e. cartref teuluol, cartref gofal, neu yn y gymuned.
- Darparu cwmnïaeth a chymorth un-i-un. Er enghraifft:
- Cynnig clust i wrando a threulio amser yn sgwrsio neu wneud gweithgareddau neu hobïau bob dydd gyda'r person yr ydych yn ei gefnogi.
- Gyrru cleientiaid i ofal iechyd neu gymdeithasol a drefnwyd ymlaen llaw (e.e. i apwyntiadau meddygol) neu fynd ar deithiau byr.
- Helpu gyda thasgau bach bob dydd, e.e. gwneud te neu gyrchu’r
- rhyngrwyd.
- Caniatáu i ofalwyr gael seibiant byr.
- Efallai y byddwch yn cefnogi teulu’ch cleient cyn neu yn ystod profedigaeth. Gallai hyn gynnwys cynnig cymorth emosiynol, cyfeirio at wasanaethau cymorth lleol neu ddod o hyd i wybodaeth yn ôl yr angen
(Amlinelliad yn unig yw hwn gan fydd cymorth yn amrywio yn ôl anghenion unigol. Nid yw cynorthwywyr gwirfoddol yn darparu gofal nyrsio neu bersonol, nac yn cynnig cwnsela na chyngor)
- Rhoi gwybod i’ch rheolwr am unrhyw newidiadau i’r sefyllfa, neu unrhyw ddigwyddiadau arwyddocaol mewn cysylltiad â’r person rydych chi’n ei gefnogi a/neu ei deulu, naill ai wyneb yn wyneb neu dros y ffôn
- Cyflwyno adroddiadau ymweliad i’ch rheolwr yn rheolaidd a diweddaru systemau cyfrifiadur perthnasol yn ôl yr angen
- Bod yn ddibynadwy ac yn ymroddgar i dreulio amser â rhywun a chynnig cymorth yn rheolaidd
- Mynychu sesiynau unigol gyda’ch Cydlynydd Gwirfoddoli, hyfforddiant a sesiynau grŵp yn ôl yr angen
- Cynrychioli’r Gwasanaeth Cynorthwywyr Marie Curie yn bositif i’r rhai sy’n defnyddio’r gwasanaeth
Pa sgiliau neu brofiad sydd eu hangen arnoch?
- Ymroddiad a dibynadwyedd – y gallu i gadw apwyntiadau a gwirfoddoli am tua 3 awr yr wythnos
- Amynedd, empathi a sefydlogrwydd emosiynol
- Dealltwriaeth o bwysigrwydd cyfrinachedd
- Parch tuag at breifatrwydd, urddas ac annibyniaeth unigolyn
- Parodrwydd i fod yn hyblyg i anghenion yr unigolyn
- Y gallu i weithredu o fewn ffiniau’r rôl
- Ymagwedd gyfeillgar a sensitif gyda sgiliau cryf o ran meithrin perthynas ac empathi
- Sgiliau gwrando rhagorol a’r gallu i feithrin perthynas ag eraill
- Parch tuag at unigolion, ni waeth beth fo’u hanabledd, ethnigrwydd, statws priodasol, beichiogrwydd neu famolaeth, rhywedd, cyfeiriadedd rhywiol, crefydd neu ffydd, neu ailbennu rhywedd
ABOUT US
Every day of your life matters – from the first to the last. When you volunteer for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 6,500 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
Marie Curie is committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We reserve the right to close this vacancy early.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Home-based volunteering opportunity
Information and Support Voices Volunteers
Do you have experience of terminal illness? Or have you experience of caring for someone at the end of their life?
Why we need your help
We’re looking for people from diverse backgrounds and with a range of experiences related to terminal illness, end of life and bereavement, to join our group of I&S Voices volunteers.
As an I&S Voices volunteer, you will share your story and give us your feedback on what we produce so we can keep improving the information and support we have on our website and in print.
What will you be doing?
Your role might include some of the following:
- Reading and sharing your thoughts on a piece of written content.
- Watching and giving your opinion on a video.
- Having a phone call to talk about your experience.
- Being part of a group discussion about a particular topic.
What’s in it for you?
- Flexible volunteering – there’s no time commitment, and you can always turn down a request.
- Opportunity to make real changes to Marie Curie’s information and support for others affected by terminal illness.
- Opportunity to be involved with a national leader in palliative and end of life care.
- A supportive contact within the Information and Support team.
Marie Curie reserve the right to colse this opportunity early
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
JOB DESCRIPTION
This advert is listed in Welsh first followed by English.
Pam mae angen eich help arnom
Mae ymdopi â phrofedigaeth yn cynnwys emosiynau poenus, derbyn colled a gwneud addasiadau mewn bywyd. Mae llawer o bobl yn ei chael hi'n gysur mawr cael rhywun i siarad â nhw am sut maen nhw'n teimlo yn ystod y cyfnod anodd hwn.
Rydym yn edrych am wirfoddolwyr i ddarparu cymorth emosiynol dros y ffôn i oedolion sydd mewn profedigaeth oherwydd salwch terfynol. Bydd y rôl hon yn cefnogi unigolion sydd wedi cysylltu â ni drwy’n Llinell Gymorth ffôn genedlaethol. Byddwch yn eu helpu i archwilio’u teimladau ac addasu i fywyd ar ôl profedigaeth. Darperir hyfforddiant, cymorth a goruchwyliaeth.
Beth rydym angen i chi ei wneud
Bydd eich rôl yn cynnwys rhai o’r tasgau canlynol:
- Darparu cymorth emosiynol byrdymor dros y ffôn i gleientiaid rydych wedi paru â nhw am hyd at 12 sesiwn o 45 munud (fel arfer 1 neu 2 ar unrhyw adeg benodol)
- Gwrando’n astud ar gleientiaid ac archwilio’u teimladau am golled ag empathi a sensitifrwydd
- Cyfeirio’r cleient at ffynonellau gwybodaeth a chymorth priodol yn ôl yr angen
- Cwblhau dogfennau angenrheidiol fel sy’n ofynnol gan y gwasanaeth (e.e. Cytundeb Gweithio Cyfrinachol) a throsglwyddo gwybodaeth briodol am y gwasanaeth i’ch rheolwr goruchwylio.
- Cymryd rhan mewn goruchwyliaeth un-i-un a/neu grŵp gyda chyswllt penodedig yn rheolaidd (a ragwelir unwaith y mis, dros y ffôn neu Skype)
- Ymgymryd â hyfforddiant cychwynnol a pharhaus yn unol â’r rôl; peth wyneb yn wyneb, peth ar-lein
Pa sgiliau neu brofiad sydd eu hangen arnoch?
- Y gallu i ddarparu cymorth emosiynol heb feirniadaeth ac o fewn ffiniau
- Y gallu i ddelio â phobl mewn profedigaeth yn sensitif a chael ymwybyddiaeth o’u hanghenion unigol
- Amynedd, empathi a sefydlogrwydd emosiynol
- Ymroddiad a dibynadwyedd – y gallu i gadw apwyntiadau a gwirfoddoli am hyd paru â chleient
- Dealltwriaeth o bwysigrwydd diogelu a chaw cyfrinachedd cleientiaid
- Parodrwydd i ddysgu ac ymgymryd â hyfforddiant gofynnol a chymryd rhan mewn goruchwyliaeth cymorth
- Sgiliau TG sylfaenol a’r gallu, neu’r parodrwydd i ddysgu, i ddefnyddio technoleg Skype
- Siarad cymraeg yn ddymunol
Gofynion gweithio
- Man tawel a chyfrinachol i weithio, heb aflonyddwch neu ymyrraeth
- Mynediad at ffôn clyfar, gliniadur neu gyfrifiadur bwrdd gwaith
- Ar gael ar yr un pryd bob wythnos am hyd at 12 sesiwn
- Bodlonrwydd a’r gallu i deithio o fewn y DU unwaith neu ddwywaith y flwyddyn ar gyfer hyfforddiant a chymorth – bydd gofyn i chi aros dros nos/dros y penwythnos ar gyfer hyfforddiant (bydd treuliau’n cael eu had-dalu)
Beth allwn ni ei gynnig i chi:
- Cyfle gwych i adeiladu ar eich sgiliau mewn amgylchedd elusen
- Cyflwyniad, hyfforddiant a goruchwyliaeth yn eich rôl
- Treuliau parod rhesymol y cytunwyd arnynt
Yr hyn rydym yn ei ofyn gennych chi:
- Darparu dau eirda gan bobl nad ydynt yn aelodau o’ch teulu a dogfennau perthnasol eraill sy'n ymwneud â'r rôl
- Cadw at holl bolisïau a gweithdrefnau’r elusen
- Cwblhau cyflwyniad ac unrhyw hyfforddiant sy’n gysylltiedig â'r rôl
Mae Marie Curie wedi ymrwymo i ddiogelu a hyrwyddo lles cleifion a’u teuluoedd ac yn disgwyl i’n holl staff a gwirfoddolwyr rannu’r ymrwymiad hwn. Bydd Marie Curie’n trin pob gwirfoddolwr yn deg ac â pharch. Ni fyddwn yn gwahaniaethu ar sail anabledd, ethnigrwydd, statws priodasol, beichiogrwydd neu famolaeth, rhyw (h.y. rhywedd), cyfeiriadedd rhywiol, crefydd neu ffydd, neu ailbennu rhywedd. Ni fyddwn yn gwahaniaethu ar sail oedran, oni bai fod cyfrifoldebau rôl yn gofyn i ni wneud hynny er mwyn diogelu ein gwirfoddolwyr a/neu ddefnyddwyr gwasanaeth.
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Why we need your help
Coping with bereavement involves painful emotions, coming to terms with loss and making adjustments in life. Many people find it a great comfort to have someone to talk to about how they are feeling during this difficult time.
We are looking for volunteers to provide emotional support over the phone to adults who have been bereaved by a terminal illness. This role will be supporting individuals who have made contact with us through our national telephone Support Line. You will be helping them to explore their feelings and adapt to life post-bereavement. Training, support and supervision will be provided.
What we need you to do
Your role will include the following tasks:
- Provide short-term emotional support over the phone to matched clients for up to 6, 45-minute, sessions (normally 1 or 2 at any given time)
- Actively listen to clients and explore their feelings around their loss with empathy and sensitivity
- Direct clients to relevant sources of information and support as needed
- Complete necessary documentation as required by the service (e.g. Confidential Working Agreement) and pass on appropriate service information to your supervising manager
- Participate in one-to-one and or group supervision with an assigned contact on a regular basis (around once a month, by phone or skype)
- Undertake both initial and ongoing training in line with the role, some of which will be face-to-face, some independent study. This includes attending a two-day (likely weekend) training programme.
What skills or experience do you need?
- Ability to provide emotional support without judgement and within boundaries
- Ability to deal sensitively with bereaved people and have an awareness of their individual needs
- Patience, empathy and emotional stability
- Commitment and reliability – able to keep to appointments and volunteer for the duration of a client match
- An understanding of the importance of safeguarding and maintaining client confidentiality
- Willingness to learn and undertake required training and participate in support supervision
- Basic IT skills and the ability, or willingness to learn, to use the calling system.
- Welsh speaking is desirable
Working requirements
- A quiet and confidential space for working, away from distraction or interruption
- Access to a smartphone, laptop or desktop computer
- Available at the same time every week for up to 6 sessions
- Willingness and ability to travel within the UK once or twice a year for training and support – training will require a weekend, (overnight stay depending on location). Expenses will be reimbursed.
What we can offer you:
- An excellent opportunity to build on your skills in a charity environment and to be involved in delivering a brand-new national service
- An induction, initial and ongoing training, (including on grief and bereavement), support and supervision in your role
- Agreed reasonable out-of-pocket expenses, for both training and service delivery e.g. train tickets and call costs
What we ask of you:
- To keep to all the charity’s policies and guidelines
- To complete an induction and any training related to the role
Marie Curie is committed to being a diverse and inclusive charity. We aim to demonstrate support for all of our staff and volunteers, valuing each individual’s contribution regardless of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We are committed to providing equal opportunities to our staff and volunteers and to taking steps to ensure our staff and volunteers are protected from discrimination.
About Us
Mae pob diwrnod o’ch bywyd yn bwysig – o’r cyntaf i’r olaf. Pan fyddwch yn gwirfoddoli i Marie Curie, byddwch yn deall hynny’n well nag erioed. Rydym yn dîm angerddol, ymroddedig ac amrywiol o dros 4,400 o staff a 6,500 o wirfoddolwyr sydd yma i bobl sy’n byw gydag unrhyw salwch terfynol, a’u teuluoedd. Rydym yn cynnig gofal, arweiniad a chymorth arbenigol i’w helpu i gael y budd mwyaf o’r amser sydd ar ôl ganddynt.
ABOUT US
Every day of your life matters – from the first to the last. When you volunteer for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 6,500 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
Marie Curie is committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We reserve the right to close this vacancy early.
The client requests no contact from agencies or media sales.