Volunteer roles

Sense College Loughborough is a specialist Further Education (FE) college, supporting students between 16-25, who have a wide range of disabilities. We aim to prepare young people to be as independent as possible and help them to achieve their long term goals. We offer different pathways and work with Loughborough College, to help students gain the skills, experience, knowledge and confidence to achieve these goals. 

Candidates interested in the role of Lay Governor at college must be able to demonstrate commitment to Safeguarding, Strategic leadership and a passion to Further Education particularly Specialist Education. A understanding of issues facing the post 16 specialist education sector would be desirable. If you feel you have the ability to make a positive contribution to meetings and provide constructive challenge to support senior managers at the college we would love to hear from you. We anticipate that the successful candidates will need to commit a minimum of 4 half days per term to the role in relation to meetings and preparation. The ability to attend other ad-hoc college events and visits would also be very welcomed.

The role of members of the Governing Body is to provide strategic leadership, support and constructive challenge to the college senior management team to ensure that Sense College provides an excellent education experience for all students. The Governors will work with the college senior management to ensure the college offers a broad based curriculum to maximise the teaching and learning experiences of all its students, with demonstrable outcomes. Sense College Loughborough Lay Governors will attend 3 full committee meetings a year, plus 3 extra meetings for their chosen sub-committee. Meetings last from 90 minutes for sub-committees and 2 hours 30 minutes for the full committee, Lay Governors will come prepared and engaged, having done the reading the prior and ready to ask any questions they may have. Governors of Sense College have a varied role encompassing a range of duties. Much of this is undertaken through participation in the full Governing Body meetings and Sense College sub-committees according to a governor`s experience and skillset, and through college visits.

Some examples of governor duties are below, noting that these are not exclusive:

• Reviewing, approving and monitoring the implementation of the Sense College 2022-2025 Strategic Plan
• Approving the final Sense College Annual Self-Assessment Report (SAR)
• Reviewing and monitoring progress and outcomes from the Sense College Quality Improvement Plan (QuIP)
• Reviewing students’ progress and achievements through a range of products i.e. case studies, reports and visits to Sense College
• Reviewing college data against Key Performance Indicators and dashboards.
• Participating in Ofsted inspection meetings on governance to support Sense College and the college senior management team
• Monitoring implementation of safeguarding (SfG) procedures, keeping updated with current SfG legislation and governors Prevent responsibilities
• Monitoring college budget performance with the emphasis on new students  referrals funded through the Education and Skills Funding Agency
• Attending and participating in governor training events, student celebrations and college visits 

About us 

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

Sense values 

We include. We collaborate. We find a way. We challenge. We celebrate.

Are you a skilled and qualified Yoga Instructor and have experience in delivering meditation sessions? We are looking for a female only volunteer to run sessions with a small group of women in our Domestic Abuse refuge. The group will involve some Yoga but will be mainly focused on Meditation due to the lack of space within the refuge.

This role will be a part of our ‘be you’ project which aims to provide a safe and inclusive space in every Hestia refuge to support women to gain confidence, socialise, develop and most importantly enjoy themselves! You will be supporting women to rebuild their lives free from fear!

What you will be doing

• Facilitate a weekly Yoga and meditation session in a small group
• Plan each session and identify any items needed for the Meditation sessions
• Lead on the logistics and set up of the session alongside the staff team Inspire and motivate people using the services to attend

The skills you need

• Experience delivering Meditation groups
• Yoga Qualification
• Good communication skills
• Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
• Calm and patient approach

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

Are you passionate about working with children and looking for an opportunity to make a difference? We are recruiting for a volunteer to support with engaging and keeping children entertained while mums participate in our workshops and events. By providing this support, you will be allowing women to participate in events to develop their skills, confidence and build on their aspirations.

This role will be on an ad hoc basis and will require travelling to different places in London.

What you will be doing

• Maintain strict confidentiality
• Entertaining children with provided toys and small activities such as colouring or puzzles etc..
• Ensuring the children are kept safe and accompanied at all times

The skills you need

• Calm and patient approach
• Experience in childcare preferred
• Working knowledge of child safeguarding preferred
• Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
• Good communication skills
• Paediatric First Aider - Desired

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

Are you a spreadsheet whizz? Do you have a good understanding of financial procedures and accounting practices? If so, please apply to be our next trustee. It’s an exciting time to join us. We registered as a charity in 2023 and are now really focussing on building our fundraising profile and developing our next 3-year strategy.

Overall:

Be committed to the organisation and its work, to act with integrity and selflessness, and to be open, honest and accountable at all times. To understand and accept the legal duties, responsibilities and liabilities of trusteeship. Be willing to devote the necessary time and efforts to duties as a trustee and as a member of the organisation.

Duties & Tasks:

• To ensure that the organisation complies with and functions within the legal and financial requirements of its constitution, Memorandum and Articles of Association, and any other relevant legislation and regulations.
• To ensure that the organisation pursues objects as defined by its constitution and within aims, policies and procedures agreed by the Board of Trustees.
• With the other trustees to formulate and review the strategic aims and direction of the organisation.
• To promote the organisation and act always in its best interests. To safeguard the good name and values of the organisation and always strive to achieve best practice and the highest standards.

Formulating strategic aims

• Consider the organisation as a whole and its members, in the context of both national and local policies, priorities and political influences.
• Reflect the organisation’s vision and principles, strategy and policies at all times and particularly when developing the strategic and annual plan.
• Contribute specific strategic skills, interests and/or contacts
• Contribute to plans to positively promote the organisation to individuals, organisations and a wider audience e.g. potential members. 
• Support the organisation in all its activities in conjunction with the Chief Executive.

Ensuring policies and practices are in keeping with aims and objectives.

• Ensure that the organisation applies its resources in furtherance of its objects and manages its funds properly.
• Follow the organisations policies and procedures at all times, particularly when exercising the functions of the Board of Trustees.
• Contribute actively to and regularly attend meetings of the Board.

Ensuring best practice and highest standards.

• Be an active member of the Board of Trustees in exercising its responsibilities and functions.
• Support and maintain good relations with all staff; members, volunteers and other Board of Trustees.
• Take part in training sessions provided for the benefit of the Board Trustees.
• Fulfil such other duties and assignments as may be required from time to time by the Board of Trustees.
• Use your best judgment, knowledge, skills and experience to help the organisation and Board of Trustees to make sound decisions and be effective.
• To maintain a strategic view of the organisation and role as a trustee to support the Chief Executive in delivering the business plan and strategy.
• Should the trustee also take on an additional volunteer role for the organisation, to be clear on how the two roles are separate.
• To direct enquiries regarding advice, support or advocacy required into the staff team who can ensure that the person is directed to or referred into the appropriate service. 
• To not raise complaints on behalf of the Coalition without the express agreement of both the Co-Chair’s and the Chief Executive. 

In addition to the trustee requirements, the treasurer usually takes the lead at board level on:

• making sure the charity keeps proper accounts
• reviewing the charity’s financial performance
• drawing up or reviewing policies for finance and investment
• ensuring that the charity has robust and effective financial controls in place
• liaising with finance staff and with the charity’s independent examiner or auditor
• reporting on financial matters to the members

We are looking for volunteers who would like to play a role in building people’s confidence. Would you be interested in supporting people to improve their conversational English skills?

English is a wonderful language, but it is also notoriously known to be difficult to learn. As an English-speaking volunteer whether native or fluent and with any kind of accent or background you will have the skills needed to support people who would like to improve and learn the English language. Just by talking to those wanting to learn, you will be helping and making a difference.

Improving someone’s understanding and spoken English language, will allow individuals to communicate and connect with people in their local community, widen their network of friendships and relationships and provide people opportunity to improve their employability skills

Job Summary
We are seeking a friendly and professional Weekend Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and their families

Responsibilities

• Greet visitors warmly, ensuring all are signed in and out of the building.
• Answer incoming calls with excellent phone etiquette, providing information and assistance as needed.
• Ensure the reception area is tidy and welcoming at all times.
• Ensuring confidentiality at all times.

Experience

• Previous experience in a receptionist or administrative role is preferred but not essential.

Job Type: Volunteer

Schedule:

• Weekend availability
• Weekends only

Work authorisation:

• United Kingdom (required)

Work Location: In person

Reference ID: Volunteer weekend receptionist

We are seeking to recruit an enthusiastic, fast learning Midlands & Wales intern to join our growing team at Human Appeal; helping us with admin tasks, recruitment of volunteers for events and online fundraising campaigns, research for various upcoming events and help with general tasks.

Main tasks include: 

• Administrative tasks such as collating data, contacting signups for various challenges, deployments and events. 

• Assist with administrational tasks relating to fundraising

• Research venues, catering and other fundraising related tasks for upcoming events 

• May be asked to go to occasional events dependent on location 

Knowledge/Experience/Skills required: 

• A good understanding of humanitarian relief

• Effective written and oral communication skills 

• Problem solving skills 

• Ability to prioritise your workload 

Benefits of volunteering with us: 

• Experience of operating within the Fundraising department of an international charity 

• Opportunity to develop knowledge and skills in Fundraising

• Excellent support as part of a friendly team 

• Excellent training opportunities 

• Offer to provide references after 3 months of volunteering 

• Support in developing your CV (should you want it) 

• Opportunities to take part in Human Appeal events 

Learning & Development: 

To enable you to take part in this opportunity Human Appeal will provide:

• A detailed induction to provide you with an overview of Human Appeal 

• Training and shadowing providing all the information and skills needed to fulfil the role

• A dedicated member of staff to provide ongoing support and supervision 

• Payment of “out of pocket” expenses in line with Human Appeal’s expenses policy 

• A volunteer handbook that outlines all of the policies and procedures you will need to be aware of whilst volunteering 

We are looking for motivated, self-driven and passionate individuals to work with our client group and support them on their way to recovery. 

Role Overview

The SHARP programme is a community-based rehabilitation service, for individuals with alcohol or drug addictions. Clients attend the service on a daily basis for abstinence-based, interpersonal group therapy.

There are two centres at which this service is operated 9 Coggeshall Road in Braintree and 34 Runwell Road in Wickford. The role of a volunteer driver involves using their own vehicle properly insured, to carry one or more clients to and from the SHARP programme and their home address. The routes are variable depending upon where clients live and the administrator at either site will agree the routes with each volunteer to ensure the most effective cost saving for the service.

Each volunteer can choose when to work and how often to undertake journeys to suit their own personal situation.
The service will refund the car mileage (at a rate of 45p per mile) for journeys that begin and end at their home address.

What you will be doing..... 

• Arriving to collect and return clients in a timely fashion to ensure the client is punctual to the programme;

• Driving carefully and within the highway code to ensure safety of self, clients and other road users;

• Ensure that the vehicle used meets all relevant legal and safety standards and is properly insured for the carriage of passengers in a business context;

You will be providing important help and support for vulnerable people, and helping them on their journey to recovery and you will be giving back to the community.

There is a possibility that this role could progress into full or part time paid employment for the right person and the right role.

 We pay your car milage, this is at a rate of 45p per mile.

Also a full induction into the team will be provided, including placement specific policies and procedures. The following training will be provided:

• Organisational Awareness

• Data Protection & GDPR

• Health and Safety 

• Equality & Diversity

• Health & Wellbeing

• Safeguarding

• A clean, relevant driving licence

• An awareness of health & safety issues and how to respond to any concerns during a trip

• Knowledge of local roads and geography to minimise journey times

• Ability to work on both own initiative and as part of a team

• Able to work with the minimal of supervision

• Reliable and flexible

• Good communication skills

• An ability to maintain confidentiality

• Able to understand and maintain professional boundaries.

The service will refund the car mileage (at a rate of 45p per mile) for journeys that begin and end at their home address. Any additional expenses will need to be pre-agreed with placement supervisor.

Atkinson HR are proud to be partnering with The University of Suffolk Students' Union (UoSSU) to recruit three new trustees to their Board.

UoSSU is entering a pivotal phase in their journey. Having navigated significant changes, they are now focused on establishing strong foundations to ensure long-term health and success. 

They’re seeking committed individuals to join a skilled and dedicated Board in guiding the next chapter of UoSSU’s development. If you have experience in HR, Strategy or Business Development and are eager to engage with the complexities of higher education and students' unions, this role is for you!

About UoSSU 

The University of Suffolk Students’ Union is the independent representative body for students at the University of Suffolk. They exist to empower students, enhance their university experience, and support their personal and professional growth. They work to provide academic representation, welfare services, student activities, and opportunities for leadership and development. 

The Role

As a trustee, you will help oversee the strategic direction, financial health, and overall governance of the Students’ Union. You will ensure that they continue to deliver meaningful impact while remaining financially sustainable and well-managed. 

Key responsibilities of the role include: 

• Ensuring UoSSU operates in line with its mission and values. 

• Overseeing financial management and legal compliance. 

• Supporting the development and implementation of UoSSU’s strategic plan. 

• Bringing your skills and experience to support and challenge the executive team. 

• Acting in the best interests of students, ensuring their voices are at the heart of everything the Students’ Union does. 

Candidate Profile 

UoSSU welcome applications from a wide range of backgrounds and experiences. You don't need previous trustee experience— just a commitment to making a difference.

We’re particularly keen to hear from people with expertise in: 

• HR

• Strategy

• Business Development 

If you’re passionate about people, purposeful work, and the potential of medium-sized charities to do amazing things, we’d love to hear from you. 

A diverse Board is key to UoSSU’s strength, and they actively encourage applications from individuals from underrepresented backgrounds. 

Time Commitment & Benefits 

• The time commitment expected of this role is approximately 10 days per year.  

• The Board meets approximately four times per year, with occasional additional commitments. You will also be expected to attend board subcommittee meetings. 

• This is a voluntary role, but reasonable expenses will be reimbursed. 

• A unique opportunity to develop leadership skills, expand your professional network, and contribute to student life at the University of Suffolk. 

How to Apply

Please click 'apply now' or contact Atkinson HR via the email address in the job pack if you have any queries or would like to arrange an informal discussion.

Key Dates 

• Closing Date: Tuesday 27th May 2025 

• Interviews: Wednesday 4th June & Wednesday 18th June 2025

• Induction: Week commencing 23rd June 2025 

RNOH Charity is a vital partner in the way the Royal National Orthopaedic Hospital delivers care. Since its inception in 1997, the Charity has raised and administered millions of pounds in donations, which have funded numerous essential projects around the hospital.

We are seeking a qualified and practicing legal professional to join our Board and provide legal insight, ideally with a minimum 10 years post qualification experience. You don’t necessarily need to be a specialist in healthcare, but an understanding of legal risk, charity law, commercial, governance, or regulatory frameworks would be valuable.

You will help ensure that we fulfil our legal duties as a charity, protect our interests, and make well-informed decisions—particularly when reviewing policies, commercial agreements, or collaborations with our NHS partners and other bodies. Crucially you will advise the CEO and Board of Trustees when seeking external professional legal advice.

Trustees must have a strong empathy with the Charity’s vision, mission and values.

What difference will you make?

As a Trustee, you will support the Board to fulfill its responsibilities for the overall governance and strategic direction of the Charity. You will contribute to the Charity by actively participating in strategic decision-making, jointly with the rest of the Board of Trustees, whilst working in partnership with the Chief Executive and other senior members of staff to achieve the aims of the Charity.

What’s in it for the volunteer?

You will be part of a cutting edge and pioneering organisation, which aims to continue making a significant difference in the lives of the 150,000 people who come to the hospital every year. The RNOH has been at the cutting edge of orthopaedic care for over 100 years. This is an exciting time to join our Charity and help steer its strategic direction to continue providing its invaluable work for more years to come.

Time commitment

• Four virtual Board meetings a year, held at the end of the working day.
• Four virtual Committee meetings a year, held at the end of the working day.
• Two in-person Board Away Days per year held in the Stanmore area.
• Trustee appointment is for 3 years, with the possibility of being re-appointed for a maximum of 3 terms. Induction and ongoing training.
• The role of Trustee is not accompanied by any financial remuneration, although out-of-pocket expenses may be claimed.

How to apply

Reach Volunteering's TrusteeWorks team are supporting the RNOH Charity with their Board recruitment. Please submit your CV, LinkedIn profile or similar along with a covering letter stating why you would like to apply to become Trustee of the RNOH Charity and how your skills, abilities and experience would add value to the Board. If you would prefer to have a chat with a current Trustee or the Chief Executive before making a formal application please get in touch to request this.

RNOH Charity values and promotes diversity and are committed to equality of opportunity for all and appointments made on merit. The Charity believes that the best Boards are those that reflect the communities they serve. The Charity particularly welcome applications from young people, women, people from black and minority ethnic communities, and disabled people who we know are under-represented in Chair and Trustee roles. Additional induction will be organised for successful candidate without previous Board experience.

The deadline for applications is Tuesday 10 June.

RNOH Charity is a vital partner in the way the Royal National Orthopaedic Hospital delivers care. Since its inception in 1997, the Charity has raised and administered millions of pounds in donations, which have funded numerous essential projects around the hospital.

We are looking for an experienced marketing or fundraising professional to help raise our charity’s profile and enhance the impact and innovation of our fundraising campaigns. Ideally operating at executive director level or equivalent. If you have a track record of delivering successful marketing or fundraising initiatives, we would like to hear from you.

You will play a key role in supporting our team to diversify and grow our funding streams; particularly unrestricted income. We would welcome applications from across both commercial and charity sectors.

In this role, you will:

• Provide strategic guidance on the planning and execution of marketing and fundraising campaigns, with a focus on channel strategy and donor engagement across digital, social and traditional media.
• Advise on market and competitive analysis to inform campaign development and positioning.
• Bring expertise in successful campaign delivery and marketing best practice reflecting appropriate legal and ethical considerations.

Your insight will help strengthen our financial sustainability, ensuring we can continue supporting high-impact services for patients.

Trustees must have a strong empathy with the Charity’s vision, mission and values.

What difference will you make?

As a Trustee, you will support the Board to fulfill its responsibilities for the overall governance and strategic direction of the Charity. You will contribute to the Charity by actively participating in strategic decision-making, jointly with the rest of the Board of Trustees, whilst working in partnership with the Chief Executive and other senior members of staff to achieve the aims of the Charity.

What’s in it for the volunteer?

You will be part of a cutting edge and pioneering organisation, which aims to continue making a significant difference in the lives of the 150,000 people who come to the hospital every year. The RNOH has been at the cutting edge of orthopaedic care for over 100 years. This is an exciting time to join our Charity and help steer its strategic direction to continue providing its invaluable work for more years to come.

Time commitment

• Four virtual Board meetings a year, held at the end of the working day.
• Four virtual Committee meetings a year, held at the end of the working day.
• Two in-person Board Away Days per year held in the Stanmore area.
• Trustee appointment is for 3 years, with the possibility of being re-appointed for a maximum of 3 terms. Induction and ongoing training.
• The role of Trustee is not accompanied by any financial remuneration, although out-of-pocket expenses may be claimed.

How to apply

Reach Volunteering's TrusteeWorks team are supporting the RNOH Charity with their Board recruitment. Please submit your CV, LinkedIn profile or similar along with a covering letter stating why you would like to apply to become Trustee of the RNOH Charity and how your skills, abilities and experience would add value to the Board. If you would prefer to have a chat with a current Trustee or the Chief Executive before making a formal application please get in touch to request this.

RNOH Charity values and promotes diversity and are committed to equality of opportunity for all and appointments made on merit. The Charity believes that the best Boards are those that reflect the communities they serve. The Charity particularly welcome applications from young people, women, people from black and minority ethnic communities, and disabled people who we know are under-represented in Chair and Trustee roles. Additional induction will be organised for successful candidate without previous Board experience.

The deadline for applications is Tuesday 10 June.

We have 250 local groups which play a vital part in supporting people affected by MS across the UK. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Group Coordinator for our Uckfield, Heathfield and Lewes group. As our local Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.

In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills. 

Time Commitment

We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the Uckfield, Heathfield and Lewes area to carry out this role.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Retail area, visitors entering the West Wing and visitors leaving the House, you are likely to see everyone today. As a Retail Volunteer, you are a friendly and knowledgeable face for the West Wing.

What's involved? 

• Making every visitor feel welcome, and being able to answer visitors’ questions about Ickworth
• Having conversations with our customers about our products and purpose when the moment is right
• Selling out products and processing sales through the till
• Keeping the shop clean and tidy, re-stocking displays and pricing up items
• You are important in making sure things run as smoothly and safely as possible – this includes getting to know health and safety and evacuation procedures and being aware of overall security
• Being part of a team that may need to adapt and change in response to local needs, National Trust priorities or changes to government guidelines

We want all our volunteers to feel welcome and to have an equally positive experience when volunteering with us. So, volunteers will:
• Be provided with the necessary induction, training, equipment and reasonable adjustments to do this role well and safely
• Be offered expenses to cover agreed travel costs between home and place of volunteering.
• Have remote access to support, news and rotas via our volunteer website

This role will suit you if you...

• Enjoy people and are keen to make each customer feel special - just channel your inner Mary Portas
• Love learning about our stock and enthusiastic about telling people about it
• Are excited at the prospect of supporting Ickworth by generating extra income

All National Trust volunteers will be asked to
• Respect and uphold the National Trust values whilst volunteering with us
• Complete training required of all NT volunteers and any role specific training
• Adhere to relevant policies and processes including safeguarding, health and safety, and equality and diversity

By getting involved you could...

• Make every visitor feel welcome, and being able to answer visitors’ questions about Ickworth
• Have conversations with our customers about our products and purpose when the moment is right
• Sell out products and processing sales through the till
• Keep the shop clean and tidy, re-stocking displays and pricing up items
• Be important in making sure things run as smoothly and safely as possible – this includes getting to know health and safety and evacuation procedures and being aware of overall security
• Be part of a team that may need to adapt and change in response to local needs, National Trust priorities or changes to government guidelines