Internal Communication Volunteer Roles

*PLEASE NOTE* We are unable to sponsor work applications and so you must already be based in the UK to apply to this role.

As a Tour Guide at Historic Croydon Airport, you will be at the forefront of delivering an engaging and informative experience to our visitors. Your role will involve guiding groups through various parts of Airport House, providing historical insights, and ensuring the safety and enjoyment of all guests.

Responsibilities:

1. Conducting Tours:

   • Lead groups on an informative tour comprising the exterior of Airport House, the Booking Hall/Reception area, up the rear stairs, and terminating at the 2nd Floor AH rear landing/entrance to the Croydon Airport Visitor Centre (CAVC).
   • Ensure the tour follows the flow and timings outlined in the Open Day Flow Chart, arriving at the CAVC at the allocated time.

2. Knowledge Building:

   • Develop and maintain a comprehensive understanding of the history of Croydon Airport.
   • Utilize the Tour Guide Guidance Notes to cover key topics and manage the timing of your tours.

3. Visitor Engagement:

   • Speak clearly and engage visitors, aiming to make the tour interactive and enjoyable for all ages, especially children.
   • Answer visitor questions and provide additional information as needed.

4. Safety and Procedures:

   • Briefly mention the Airport House evacuation procedure to visitors at the start of each tour.
   • Be mindful of visitor safety throughout the tour, particularly when crossing kerbs, roads, or using stairs within Airport House.

5. Additional Support:

   • Assist with other roles and tasks when not conducting tours, contributing to the smooth operation of Open Days.

6. Setup and Close Down:

   • Arrive on time for Open Days to help with setting up and closing down activities.

Qualifications:

• Strong interest in history and heritage, with a focus on aviation and Croydon Airport.
• Excellent communication and public speaking skills.
• Ability to engage and interact with visitors of all ages.
• Punctual, reliable, and able to follow scheduled timings closely.
• Commitment to providing a respectful and inclusive experience for all visitors.

Training: Tour Guides will receive an induction, including a review of emergency procedures and the Tour Guide Guidance Notes. Ongoing training sessions and resources will be provided to support knowledge building.

Benefits:

• Opportunity to share the fascinating history of Croydon Airport with a diverse audience.
• Gain experience in public speaking and heritage interpretation.
• Be part of a supportive and passionate team.
• Contribute to the educational and cultural enrichment of the community.

Application Process: If you are enthusiastic about history and enjoy engaging with the public, we would love to hear from you.

Students4Students is a member led national organisation which has c.100 members split across 4 branches. As a CIO it has a duty to engage with members and provide members the opportunity to elect trustees and hold the leadership to account for decisions at an AGM. Students4Students wants to improve the level of participation in our internal democracy and ensure that AGMs are appealing and relevant to all members.

We also want to increase engagement with its members, all year round, outside of the AGM. Students4Students is looking to build new channels of engaging with members, including developing an alumni programme for our volunteers who have graduated from our core programmes.

Responsibilities and duties

The post-holder will be responsible for engaging members in Students4Students internal democracy and ensuring the organisation meets its responsibilities as a CIO

• Organising the AGM
• Improving engagement in Students4Students internal democracy
• Improving engagement with the organisation’s members
• Improving dialogue between Trustees and members
• Promoting members interests within the organisation
• Owning and managing the processes for how S4S interacts with existing members of our alumni network
• Working with our community and events lead to create engaging events for alumni and current members.
• Design and execute a multi-year alumni network strategy.
• Overall, owning and overseeing communication between and to our members, ensuring their rights are upheld and they are kept informed and engaged with S4S operations

We are idealy looking for somebody with experience of member led organisations and and understanding of the processes associated with them. 

We are looking for somebody with experience and skills in people and project management, who are keen to get involved in desgning and implementing new programmes, and supporting organisation-wide communications.

Key requirements

i. Experience managing key relationships and stakeholders

ii. Experience with comms

iii. Experience running events

Optional requirements

i. Experience working in a non-profit setting

ii. Experience working in an educational setting

iii. Experience working with student volunteers (Preferred but not essential)

Whether you're someone with a few extra hours to spare, a student, or you’ve got retail know-how to share, we’d love to have you on board!

Why volunteer with us?

• Get hands-on retail experience
• Be part of a friendly, welcoming team
• Your time helps us support families and individuals facing terminal illness.
• Get involved with exciting tasks like creating window displays and arranging stock.
• Whether you're great with people, love organising, or are a whizz at working the till, there’s a role for you!

Key tasks might include:

• Sorting and organising donations, spotting those hidden gems.
• Getting items ready for sale by steaming and pricing.
• Offering top-notch customer service and working the till.
• Helping with fun shop tasks like window displays, stock replenishment, and general tidying.
• Housekeeping duties

Skills & Qualities

No prior experience in retail necessary. Full training and ongoing support is provided

• Friendly and kind manner
• Able to work well as part of a team
• Able to follow instructions
• Knowledge of popular and quality brands would be useful

* Young Volunteers - Please note: A signed Parent/Guardian Consent Form is required for all volunteers aged 14-17 years.

Solace is proud to support over 130 amazing volunteers, who are central to the success of our services. Our volunteers are embedded across services, from refuges to helplines, helping us to support more vulnerable women and girls to receive the excellent service that they deserve. Volunteers at Solace are involved in meaningful activities, and receive guidance and training to enable them to excel in their roles. The volunteer team supports volunteers at every stage of their journey including recruitment, training, ensuring they are recognised and celebrated, and making sure they receive high standards of support.

About the Role

This is an exciting new role to help support our growing volunteer team. The Volunteer Team Communications Volunteer will assist the Volunteer Coordinator in the follow tasks:

• Help in writing monthly Volunteer Newsletters.
• Assist in creating the monthly Volunteer Updates Newsletter (which is sent to Solace Staff).
• Help in the organisation and distribution of Thank You cards and other acts of recognition.
• Assist in the research, planning and delivery of bi-annual Volunteer Appreciation events, including the yearly Volunteer of The Year Award Party .
• Assist in developing copy to be shared internally to volunteers regarding social events, training and other opportunities.
• Researching new platforms to advertise volunteer roles.
• Updating handbooks and other volunteer materials when necessary.

Who are we looking for?

We think you will thrive in this role if you are:

• Organised with good IT skills.
• Creative and curious.
• Reliable and committed.
• Understanding of domestic violence issues and a discretion in handling confidential and/or sensitive information.
• Approachable and empathetic.
• Non-judgmental.

What can you gain from this opportunity?

As part of this role, you will have the opportunity to

• Hands on experience in a dynamic charity working in the Violence Against Women and Girls (VAWG) Sector.
• Work as part of a feminist organisation.
• Experience of supporting a fast paced team.
• Opportunities for training in domestic abuse and related issues.
• Learn about volunteer programme management and coordination.

We offer great volunteer induction training, where you will be fully supported to understand and carry put every aspect of the role. Training includes CPD accredited courses, and the opportunity to apply to complete the Tackling and Preventing Domestic Abuse Award (DAPA), which is recognized by the Home Office.

Sussex Community Foundation

Voluntary Treasurer

Based in Sussex with meetings in Lewes

Unpaid role, reasonable expenses will be paid

Voluntary, Trustee

At Sussex Community Foundation, our mission is to make Sussex a fairer, more equal place. We do this by enabling local people to support local causes, making grants to small charities and voluntary groups working in communities across Sussex.

Are you passionate about making a difference in Sussex communities? Sussex Community Foundation is seeking a Voluntary Treasurer to join our Board of Trustees. This vital role combines strategic financial oversight with governance responsibilities, providing an opportunity to apply your financial expertise for the benefit of local communities.

As Treasurer, you will guide and advise the Board of Trustees in approving and reviewing financial strategy, annual budgets, accounts and investments. And you will advise the Board on the financial implications of their decisions. You will also provide strategic advice to the Foundation’s CEO and Head of Finance & Resources.

In addition to attending quarterly Board meetings in Lewes (with some remote attendance possible), you will chair the Finance & Resources Sub-Committee, which also meets four times a year. All trustees are encouraged to help spread the word about the Foundation’s work, including through networking opportunities at our events.

This is a unique chance to use your skills to make a meaningful impact in Sussex. By joining our dedicated Board, you will contribute to shaping the Foundation’s work and ensuring its long-term success.

If you’re passionate about supporting your local community and believe you have the skills to excel in this role, we encourage you to apply and show us how you meet the criteria.

East London Waterworks Park is looking for comms strategists and PR managers to help grow East London Waterworks Park's audiences.

East London Waterworks Park is a charity that has raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are looking for communications strategists and PR to participate in our community-led working group who are promoting public awareness and support of the project. 

There is opportunity to lead on projects across communications, content creation, social media, PR, newsletters, film, podcasts or any other channels of interest, and facilitate the direction of the working group.

The Comms Circle currently meets fortnightly on a Tuesday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.

You should be experienced in implementing effective strategic communications, managing media relations and social media platforms by creating engaging content, and building online communities. Strong writing and editing skills for various materials including press releases and social media posts. Comfortable with community-led processes. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role. 

Contribute to the creation of a new biodiverse community-owned park with free access natural swimming ponds. Your strategic communication will be instrumental in fostering a strong connection between our community, the park, and its biodiversity. Your input will help us craft compelling narratives that inspire, educate, and engage our service users, stakeholders, funders, and the general public, ultimately driving support for the park's mission and ensuring its long-term sustainability.

East London Waterworks Park is looking for volunteer managers to develop and manage meaningful and sustainable volunteer experiences.

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are looking for volunteer managers to contribute to our community-led working group who are developing and managing meaningful and sustainable volunteer experiences within East London Waterworks Park. 

There is opportunity to lead on projects in communications and governance, and facilitate the direction of the working group.

The Comms Circle currently meets fortnightly on a Tuesday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.

You should be experienced in developing and managing meaningful and sustainable volunteer experiences with a range of different roles. Strong organisational and interpersonal skills are essential. We also value your ability to think strategically and build relationships within the community. Experience in managing and motivating volunteer teams is important and a strong understanding of volunteer engagement and the ability to create a positive and inclusive environment will be invaluable. You should be comfortable with community-led processes. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role. 

Contribute to the creation of a new biodiverse community-owned park with free access natural swimming ponds. Your leadership and organisational skills will be instrumental in coordinating the efforts of our diverse team of volunteers, including architects, ecologists, teachers, community researchers, and communications strategists. By effectively managing and motivating our volunteer base, you'll ensure that their contributions are aligned with the park's goals and maximise their impact on our community and the environment.

Web developers and designers wanted to support East London Waterworks Park in continuing to improve its website and digital infrastructure.

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are looking for web developers and designers to contribute to our community-led working group who are working on coordinating content and infrastructure for the East London Waterworks Park website. 

There is opportunity to lead on projects across web development and UX and web design, and facilitate the direction of the working group.

The Comms Circle currently meets fortnightly on a Tuesday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.

You should be experienced in HTML, PHP, CSS, Javascript and SQL, and or UX and web design. You should be comfortable with community-led processes. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role. 

Contribute to the creation of a new biodiverse community-owned park with free access natural swimming ponds. Your skills in web design and development will be crucial in creating a visually engaging and user-friendly online presence that effectively communicates the park's biodiversity and mission. By designing engaging websites and interactive platforms, you'll help us connect with our community, inspire action, and secure the necessary support for the park's future.

Role description for Data Protection Champion (Voluntary role)
“It’s been a life-changing experience. Last week I read a book to my grandson. I never read to my children because I couldn’t.” Peter, from Read Easy Poole
Read Easy provides free, confidential, one to-one reading coaching for adults who struggle with reading, through a network of volunteer groups. Read Easy groups are changing the lives of individual adults across the country by providing them with the support they need to learn to read, and in turn opening doors for them to all sorts of new opportunities in life. You can read about the difference Read Easy makes here on our website.
Outline of Data Protection Champion (DPC) role
If you have an eye for detail, and the enjoy working alongside a diverse range of people, the DPC liaises with members of the Team to make sure that all personal data is stored according to the Data Protection Policy and generally oversees that the group’s records are kept correctly and securely.
How we will support you
You will be provided with the Management Team Handbook, policies, training/induction, guidance and resources specifically needed for this role, including access to support from a Read Easy UK Regional Adviser, via your Team Leader. You will also be invited to Read Easy UK’s regional forums and annual conference which give volunteers an opportunity for networking with those from other groups.
What you will be doing
● Ensuring the group is operating in compliance with Data Protection Policy and that all the group’s volunteers are aware of the need to abide by the guidance.
● Determining the purposes for which, and the manner in which, any personal data is processed and stored.
● Establishing who in the group is collecting, holding and processing personal data.
● Alerting the Management Team to the potential benefits of registering the group with the Information Commissioner’s Office (ICO).
● Dealing with data protection queries in accordance with the policy.
● Maintaining an audit of personal data to ensure the accuracy of records held.
● Ensuring all volunteers receive Data Protection refresher training annually.
● Attending Management Team meetings, typically every 6-8 weeks.

The skills you will need
● Experience of managing personal data of others is desirable.
● Ability and confidence to ensure that others are adhering to the Data Protection Policy and procedures.
● Reasonable confidence in using IT.
● The ability to use initiative and work independently.
● A willingness to abide by Read Easy policies and procedures.
● An open attitude that encourages two-way communication and willingness to ask for ands offer support to the Team.
● A non-judgemental attitude and respect for others, with a commitment to equality and diversity, so that you can make everyone feel valued and included.
● Energy and enthusiasm with an average of three hours a month to commit to the role.
What is in it for you?
● Gain skills in demonstrating and understanding data protection and how it is applied
● Meet and work collaboratively with new people
● Be active and engaged, adding value to your local community
Interested?
If you think you can offer the time, skills, and experience that we are looking for and would be interested in taking up this role, please contact the person who sent you this role description.
Please note: All Read Easy volunteer roles subject Safer Recruitment procedures which include verification of identity and two references, and eligibility for Management Team roles is in line with Charity Commission regulations for trustees.
Please see the ‘Introduction to Read Easy for potential Management Team volunteers’ to find out more about the structure and responsibilities of the Team.

Be a member of the Research and Campaigns team gathering insight on the issues affecting our residents and finding solutions to address the root cause.

Depending on your skills and time, you may do one or all of the following:

• Use our insight to identify common or unfair problems that clients come for help about. This may be analysing our data, analysing evidence forms, speaking with advisors, creating surveys

• Speak with volunteers and staff to understand the cause of the problem, how it affects clients, and what change would solve the problem, and present this back in a report

• Help to organise awareness of the problem. This might involve creating material, such as newsletters or presentation or writing something for social media or newspaper, which could be used to explain the problems to others (such as local councillors or members of the public)

• Help to organise getting the organisation to engage in a solution, which may be an event, reports or meetings

• Help National Citizens Advice carry out research about how certain issues affect our clients. This might involve doing a survey with clients to find out how a change in benefit is affecting them

What’s in it for you?

• Make a real different to people’s lives

• Learn about a range of issues such as benefits, debt, employment and housing, and the impact on residents and communities

• Build on valuable skills such as communication and problem solving, and increase your employability particularly in jobs involving social sciences, communications

• Work with a range of different people, independently, in a team and within your local community

• Have a positive impact in your community

And we’ll reimburse expenses too.

What do you need to have? You don’t need specific qualifications or skills, but you’ll need to:

• Be friendly and approachable

• Be non-judgmental and politically impartial, respect views, values and cultures that are different to your own

• Have good IT skills

• Have good verbal and written skills

• Be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection

• Be willing to undertake training in your role 

Value Inclusion

Our volunteers come from a range of backgrounds, and we particularly welcome applications from racially minoritised people, people of colour, disabled people, people with physical or mental health conditions, LGBTQ+ and non-binary people. 

A Benefits Form Filler provides essential support to West Sussex residents who need help to complete forms.

You'll receive appropriate training and be supported as part of a team, and then you'll be able to help residents to complete disability and sickness applications, grants and travel support.

You can make a real difference to people's lives, by filling in paper and online forms for Attendance Allowance, Personal Indipendence Payments, Limited Capablity for Work, discretionary housing payments, and more.

As a volunteer filling forms you will learn about a range of issues, build valuable skills and can increase your employability.

How much time do you need to give?

We can be flexible about the time spent and how often you volunteer so come and talk to us.

What do you need to have?

You don't need specific qualifications or skills but you'll need to:

- Be friendly
- Be non-judgmental and respect views, values and cultures that are differnt to your own
- Have a positive attitude towards fundraising
- Have excellent verbal and written communication skills
- be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection
-be willing to undertake training in your role

Valuing inclusion

Our volunteers come from a range of backgrounds and we particularly welcome applications from racially minoritised people/people of colour, disabled people, people with physical or mental health conditions, LGBTQ+ and non-binary people.

If you are interested in becoming a fundraising volunteer and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you please contact us.