Volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Leadership and governance of a grant-making trust which supports communities in Luton and also causes that benefit children and young people in the rest of the UK
What will you be doing?
Are you passionate about improving the outcomes of disadvantaged children and young people across the UK? Are you interested in supporting the communities and local organisations of Luton?
The Steel Charitable Trust really wants to hear from people who are enthusiastic, have a philanthropic mindset and a willingness to involve themselves in aspects of charitable work that they may or may not currently know much about.
The Steel Charitable Trust is looking for a new Trustee to help provide the governance and leadership needed as we roll out our new five-year strategy. Suitable candidates are likely to have skills in all or some of the following, gained through professional or voluntary experience:
- governance
- strategic development and planning
- general/operations management
The role does not offer remuneration, but all necessary expenses are reimbursed.
The Trust has two grant-making strands (each of them accounting for about 50% of its annual grant giving):
- Luton Matters: designed to bring benefits to Luton and its residents, in recognition of the Trust's roots in Luton; expressions of interest are invited for this strand, and Trustees select which organisations will be invited to make a full application.
- UK Under-26: supporting charities that work with young people up to the age of 25 in any part of the UK except Luton. The UK Under-26 strand is moving to a by invitation only model in 2026.
Trustees with lived experience of the causes the Trust currently supports or the challenges faced by the town of Luton and its varied communities are also most welcome.
The Steel Charitable Trust is an endowed UK-registered charity (272384) that makes grants of around £1.4m a year, to UK-registered charities and for charitable purposes. The Trust is committed to good governance and seeks to reflect the UK's diverse and multicultural society. Since its foundation in 1976 the Trust has given £37 million in grants to charities across the UK. Its website contains a full history of the Trust including its strong connection to Luton.
What are we looking for?
Applicants should be able to demonstrate experience of leadership and decision-making. More details are available in the role description.
The following qualities are key to being a good Trustee:
- a willingness to devote the necessary time and effort
- a commitment to the organisation
- an understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship
- strategic vision
- good, independent judgement and integrity
- an ability to think creatively
- the ability to read and understand management reports
- the ability to research and ask probing questions
- a willingness to speak their mind
- being comfortable in a decision-making environment where often a consensus needs to be reached from differing views
- the ability to work effectively as a member of a team
- organised and self-motivated
- general competence using IT
What difference will you make?
Not only do Trustees make the key decisions in the strategic direction of the Trust, they also actively take part in grant-making decisions, connecting them directly with organisations that deliver work on the ground.
Before you apply
Please apply through Reach in the first instance, highlighting your relevant experience and what interests you about the role. If longlisted, you may be asked to complete a short application form so that we can bring together candidates from various platforms.
First interview date for long-listed candidates (on Teams): Friday 3 October 2025; Interview date for short-listed candidates (in London): Monday 13 October 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become a Trustee at Living Reasons
Help us build a revolutionary new charity from the ground up.
About Us
Living Reasons is a new organisation currently in the process of registering as a charity. We exist to tackle some of the deepest inequalities in society, guided by lived experience and driven by our mission to create lasting, revolutionary change.
Our work focuses on issues such as:
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Outdated and damaging employment practices.
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Poor access to healthcare.
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Inequity, discrimination, and lack of agency across society.
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Barriers in education, training, and support services.
We believe in challenging the status quo, proving that change is possible, and creating solutions shaped by the people who experience barriers every day.
Why Join Now?
This is an exciting time to join Living Reasons as we build the organisation from the ground up. As a trustee, you will:
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Play a key role in shaping strategy, governance, and direction.
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Help embed our Living Values into everything we do: Creativity, Prospectivity, Revolutionary thinking, and Attentivity.
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Ensure our ethos of “Nothing about us, without us” is central to our work.
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Contribute your skills, insight, and experience to create a charity that is bold, ethical, and sustainable.
What We’re Looking For
We want trustees who share our passion for fairness, equity, and innovation. You don’t need prior board experience — what matters most is your commitment to our mission and your willingness to bring your skills and voice to the table.
We particularly welcome applications from people with lived experience of the challenges we exist to tackle, including disability, neurodivergence, long-term health conditions, mental health challenges, or discrimination.
Skills and qualities we are especially interested in include (but are not limited to):
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Governance, charity law, or finance.
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Campaigning and policy.
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Fundraising, income generation, or partnerships.
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HR, employment law, or organisational development.
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Communications, media, or digital innovation.
The Role of Trustee
As a trustee, you will:
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Ensure the charity is well run and compliant with charity law.
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Guide our strategy and oversee delivery of our mission.
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Hold the organisation accountable to our values and ethos.
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Support the team to deliver change effectively.
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Bring challenge, insight, and creativity to board discussions.
This is a voluntary role (reasonable expenses can be covered). Trustees meet around four times a year digitally, with additional input between meetings as needed.
What You’ll Gain
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The chance to be part of a transformative new organisation at its very beginning.
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An opportunity to influence real change in society.
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The experience of working with a passionate, diverse team guided by lived experience.
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A chance to contribute your skills and values to something bold, exciting, and revolutionary.
To create equality and equity in all areas of society, opening opportunities that are less damaging and focused on the person as a whole.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date:
We are reviewing applications on a rolling basis and applications will be reviewed as they are received.
The Role:
We are currently seeking a Finance Trustee to join our Board as Treasurer. It’s a voluntary role that requires a committed individual with financial expertise to take a collaborative approach, supporting our Trustees, our Head of Finance and Governance, and our management team to oversee the financial affairs of our charity and ensure that they are legal, constitutional, and within accepted accounting practice.
Our Organisation:
Greener and Cleaner delivers locally but thinks, and influences, nationally. Our vision is greener, healthier, better connected communities across the UK. We seek to achieve this through normalising 360-degree sustainable living, bringing the community together to make changes that can deliver a big impact. We have a non-judgemental peer-to-peer approach, so that all elements of the community feel empowered to take action in how they live, work, and play and in how they use their voice to push for change.
Treasurer Role:
The primary role is to ensure alongside other Trustees that they accept ultimate responsibility for the affairs of G&C and ensure that it is solvent, well run, and delivering the charitable outcomes for which it has been set up. As well as fulfilling the duties of a Trustee, the Treasurer ensures that effective and appropriate financial measures, controls, and procedures are put in place and reports to the Board at regular intervals about the financial health of the organisation.
- Overseeing the presentation of budgets, internal management accounts, and annual financial statements, as produced by the finance team or others where appropriate, to the Board of Trustees
- Ensuring that proper accounting records are kept, and that appropriate accounting procedures and controls are in place.
- Liaising with any paid staff about financial matters, as appropriate.
- Ensuring that robust and comprehensive financial policies are in place and being implemented, and supporting the development of policies covering financial reserves, and cost management.
- Overseeing financial controls and adherence to systems.
- Drawing any major financial concerns to the attention of the trustee and the management team.
- Ensuring that the charity has appropriate reserves in line with its reserves policy, and monitoring and advising on the financial viability of the charity.
- Advising on the financial implications of the charity’s strategic plan, including overseeing the charity’s financial risk-management process.
- Ensuring that the charity has an appropriate investment policy and that investments and assets are maximised.
- Leading on the appointment of and liaison with external auditors.
- Overseeing the development and implementation of systems for appraising, mitigating, and reporting corporate risk.
- Ensuring that the accounts are prepared and disclosed in the form required by relevant statutory bodies – for example, the Charity Commission and/or the Registrar of Companies.
- Keeping the board informed about its financial duties and responsibilities.
- Supporting other Trustees in understanding the charity’s financial position and decision making.
- Contributing to the fundraising strategy of the charity and its ethical fundraising policy.
- Making a formal presentation of the accounts at the Annual General Meeting and drawing attention to important points in a coherent and easily understandable way.
The Person We’re Looking For:
- A finance professional with a firm understanding of charity finance and some experience of fundraising and pension schemes.
- Knowledge of charity fundraising, bid writing, and/or other income generation and/or securing funding through creation or leveraging of partnerships and networks (at a national or local level).
- A strategic thinker with an ability to balance risk and opportunity and the skills to analyse proposals and examine their financial consequences.
- Clear communicator with the ability to explain financial information to members of the Board and other stakeholders.
- Willing to play an active role in areas such as forecasting, setting budgets, and liaising with auditors.
In addition, the Treasurer will also have the responsibilities and qualities of all Trustees.
Responsibilities of All Trustees:
- Demonstrating a commitment to G&C’s objectives
- Contributing to setting the strategic goals and monitoring performance by active participation in Board discussions and decision-making
- Actively assisting the charity to build their connections and partnerships for the purposes of most effectively delivering their goals and fundraising
- Ensuring that G&C complies with its governing documents, the law, and all other relevant documentation
- Helping to identify risks and ensuring appropriate controls are in place
- Helping the Board to make sound decisions by making available their own personal knowledge and experience
- Assisting the Chair to appoint and appraise the performance of the Senior Leadership Team members
- Sharing relevant skills and expertise with the Senior Leadership Team members
- Making all reasonable efforts to attend Board meetings, away days, development meetings, publicity events, and other such public functions as requested by the Chair
- Ensuring the charity’s focus on equality, diversity, and inclusion remains at the heart of its strategy and delivery
Trustee Person Specification:
In addition to the Treasurer role specific above, our Trustees will ideally also demonstrate the following:
- A commitment to the objectives and activities of G&C
- A willingness to devote time and effort to G&C beyond attending board meetings
- Have strategic vision, an ability to think creatively, and an appropriate level of financial literacy
- Understanding of and acceptance of the legal duties, responsibilities, and liabilities of their position
- Have good independent judgement
- Be willing to effectively act as part of a team
- Adhere to the Nolan Principles of public office: selflessness, integrity, objectivity, accountability, openness, honesty, and leadership
- A willingness to allow the Employee/s to make reasonable decisions and to act within the limits prescribed by the Board
To Apply:
To see the full job advertisement with details on how to apply, and to learn more about the role and our organisation, please see the attached supporting documents.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Videre as a Trustee
Help affected communities gather evidence and drive change
This is a critical moment for human rights. It demands a radically different approach - we are meeting the moment by catalysing a radical evolution of the human rights ecosystem in service of affected communities. Our approach emphasises collaboration, decentralisation, and long-term impact. We are bold, empathetic and collaborative.
We work with communities on the frontlines of oppression to equip them with the tools, training, and networks they need to document abuse, demand accountability, and drive change.
Why join us?
As a trustee, you’ll help safeguard our mission, and ensure our governance is robust, inclusive, and future-focused. You’ll join a committed, collaborative board working closely with our leadership team to ensure Videre delivers meaningful, sustained impact for those we serve.
What we’re looking for
We welcome applications from all backgrounds and experiences. You do not need prior board experience - we value fresh perspectives and lived experience alongside professional expertise.
We are particularly seeking trustees who:
- Have experience of living in an occupied or oppressed community
- Have fundraising and/or networking experience
- Have financial management expertise (for a Treasurer role)
If you can add value to our work, please apply.
Your role as a trustee
- Safeguard Videre’s vision, mission, and the pursuit of our strategic objectives
- Ensure legal, financial, and regulatory compliance
- Contribute expertise and insight to board discussions and decisions
- Act as an ambassador for our work, including at events or in networks
- Support the CEO and team with advice, connections, and oversight
Time commitment
- 4 board meetings per year (half-day each, virtual or in person in London)
- Finance Committee (for relevant members) — 4 meetings per year (2 hours each)
- 1–2 brief ad-hoc meetings annually
- Regular updates and engagement via email between meetings
This is a voluntary role. Reasonable travel expenses will be reimbursed. Induction and training are provided, and you will be supported by experienced board members.
Our commitment to diversity and inclusion
We are committed to building a board that reflects the diversity of the communities we work with. We strongly encourage applications from people from under-represented groups.
The client requests no contact from agencies or media sales.
English PEN is the founding centre of PEN International, a worldwide writers’ association with over 135 centres in more than 90 countries. English PEN is one of the world’s oldest human rights charities and works to promote literature and the right to freedom of expression through a wide range of campaigns, events, projects and publications.
We are looking for a new Treasurer to join our established Board of Trustees and help guide and advise us on financial affairs. The role of Treasurer is to oversee the accounts of the charity, chairing the Finance and Audit Committee, and acting as a point of liaison between the Board and the Director and Head of Operations. It does not involve day-to-day responsibility for the finances.
Duties and responsibilities
The Treasurer will provide financial expertise and oversight to help the Board carry out its financial responsibilities.
Specifically, they will:
- Chair the Finance and Audit Committee
- Work closely with the Director and the Head of Operations to monitor the financial stability of the charity
- Liaise with auditors and sign off the annual accounts
- Present the annual accounts to members at the annual general meeting
- Engage with PEN International on relevant matters
English PEN celebrates the diversity of literature, and envisions a world with free expression and equity of opportunity for all readers and writers.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to become an Ambassador for knus? We've introduced our new arm-chairing volunteer position.
If you're interested arm-chair volunteering (our most flexible, low commitment role) and applying to volunteer at knus, simply read through the information on this page and apply.
- Are you over 18 and living in the UK? You must be over the 18 years of age and live permanently in the UK.
- Do you have a mobile phone or laptop? You can do this role whether you are, whether it be on a sofa or on a plane.
- How much time can you give? As much as you want to do. We are flexible and like to work around you.
- Do you like to learn? We provide training for all volunteers that join us. You'll have access to our courses to help you advance your knowledge and certificates to add to your CV.
How does it work?
In 2025 we launched our arm chair volunteering initiative to help us spread the word about our service and to give people the opportunity to take part in surveys and projects to help us deliver the best mental health support to the UK public.
We'd like to embrace what you love doing, whether that be sharing on socials, proof reading, surveys, sharing experiences or getting involved in our fabulous projects.
Important information:
In order to volunteer for knus as an ambassador, you will need to complete a brief application form and a ID check. A DBS is not required for this role, however, if you wish to progress to another role you may need a disclosure. We do this to ensure of service remains a safe place to volunteer for all. Please do not worry about this, we will help you as much as we can.
Training is provided by us and our training partners. You will be required to attend this training using online conferencing software such as zoom or teams.
To always be ‘by your side’ when you need mental health peer support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Business Development Lead
About us
We are breaking barriers to employment for capable jobseekers across the UK who are excluded from the job market because of age (too old / too young), background, lack of exact experience, or imperfect career paths. Through our personalised job search support and our innovative, gap-bridging Practice Hub, we help people present their strengths, bridge skills gaps and access opportunities aligned with their career aspirations.
The opportunity
We are seeking experienced business developers with strong networks and a passion for social impact to join us as volunteer Business Development Leads. This is a strategic, relationship-driven role; you will help us engage companies and corporates in fundraising partnerships that directly transform lives.
Please refer to the attached job description for details about this fantastic opportunity.
The difference you will make
Your expertise will help us build the partnerships and secure the resources needed to give talented people the fair chance they deserve. Every connection you create will translate into genuine career opportunities for those who deserve success, regardless of background or imperfect career path.
Next steps
Please provide a brief cover letter explaining why you would like to volunteer with us. Feel free to include ways this opportunity will help your own career goals. Interviews will be an informal online chat with our Director.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum of 2 court days per month attendance requiured. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shop Volunteering Opportunities
Greenwich
Our shops are at the heart of local communities raising vital funds for our fight against homelessness and bad housing - and they’re powered by our volunteers!
Suggested Involvement: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied.
Availability: The shop is open Monday- Saturday 10:00-18:00 and Sunday 11:00-17:00
Location: 6 Nelson Road, Greenwich, London, SE10 9JB
Supervised by: Community Shop Manager/Assistant Manager
Why volunteer with Shelter?
Home is a human right. It's our foundation and it's where we thrive. Yet, every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams ensure fighting the housing emergency never felt so fun.
What can I do?
After you’ve filled in an application, we will invite you for an informal chat to find the right role for you. Some roles involve a basic criminal record check being completed during recruitment. Having a criminal record does not mean that you cannot volunteer with us, but it may impact the ways you can get involved.
- Volunteering in the shop
Our retail volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.
- You will not undergo a criminal record check for this role
- Volunteering in a leadership role
Our volunteer supervisors help with overseeing the running of our shop and creating a fantastic environment for our customers. You may be involved with coordinating and supporting other volunteers, operating computer systems, and being a key point of contact for the shop.
Skills and Experiences Required:
We welcome applications from people with a wide range of skills and experiences. You don’t need to have volunteered or worked in a shop before as full training will be provided. What’s important to us is that you are a team player, open to learning and willing to follow Shelter’s policies and can be an excellent ambassador for Shelter. We particularly welcome applications from people with lived experience of bad housing or homelessness.
Induction, Learning and Development:
To enable you to take part in this opportunity Shelter will:
- Welcome you with a Volunteer Handbook
- Provide training, induction, and ongoing support from your Shop Manager to help you feel confident in your role
- Refund any out-of-pocket expenses in line with Shelter’s volunteer expenses policy
Benefits of volunteering with Shelter…
- Supporting Shelter in our fight against bad housing and homelessness
- Gain valuable experience in a retail environment
- Getting involved in your local community and being part of a great team
- Build your confidence and develop transferable skills
We aim to respond to all applications within 14 days
If you would like to find out more about the volunteering opportunity before applying, why not pop into the shop, or contact us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer Role Description
- To update the Volunteers’ Rota from the Court diary and ensure that each Volunteer in the team and the CCSS office has a copy. Wherever possible, the Rota should be kept on a computer for updating and emailed to the rest of the team and the office.
- Ensure sufficient numbers of Volunteers are on duty for effective and appropriate support for bereaved families and witnesses who attend the Inquests.
- To arrange and re-arrange the Rota between the Volunteers, noting any holiday or leave of absence dates.
- Ensure a finalised Rota is sent to the office at the end of each month in order for volunteer expenses to be checked and processed.
- To ensure that all the Volunteers have each other’s contact details and the Volunteer emergency contact details are included in the court file and updated when changes occur.
- To ensure monthly and yearly statistics are kept up to date and to send the Monthly Statistics to the Volunteer who collates the stats at the end of each month.
- To ensure there are sufficient Report Forms for the Volunteers’ use if collecting stats in paper format. If alternative methods of collecting stats are used, to ensure that the team are all using the same method.
- To inform the Operations & Training Manager and the CCSS office of the need for more Volunteers or of any leavers.
- To assist with the recruitment interviews and induction of new Volunteers.
- Responsible for the support of new Volunteers and their final sign off. Where the Lead Volunteer has concerns about the level of support required or the competency of a new Volunteer, they should refer those concerns to the Operations & Training Manager.
- To organise Volunteer team meetings (minimum of 3 meetings per year) and to inform the Operations & Training Manager and the CCSS office via email of the dates of these so they can attend if necessary/appropriate.
- To immediately refer any serious concerns raised by the Coroner or Coroner’s Officers to the CEO.
- To inform the CEO immediately of any issues or concerns that arises at the Court that might impact on the CCSS.
- To provide local information for the Helpline Court Information Sheet when requested.
- To ensure the team follow the practices of the court and work in partnership with the court staff.
- To forward any testimonials about the support provided by our volunteers to the CCSS office.
- Responsibility for maintaining the stock of CCSS leaflets.
- Organise cover for themselves when they are on holiday or need to take time off.
The client requests no contact from agencies or media sales.