Volunteer roles

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Equality in Tourism is now going through a period of change, including some financial growth and are looking for a conscientious individual, committed to women’s equality, to join our Board of Trustees as Treasurer.

The Treasurer will oversee the financial matters of the charity in line with good practice and in accordance with the governing document and legal requirements, and report to the Board of Trustees at regular intervals about the financial health of the organisation. The Treasurer will ensure that effective financial measures, controls and procedures are put in place, and are appropriate for the charity.

Principal responsibilities:

 · Overseeing, approving and presenting budgets, accounts, financial statements and financial reports to the Board of Trustees after discussion with the Directors

· Being assured that the financial resources of the organisation meet its present and future needs and are within the charitiy’s objects

· Playing a key role in the development and implementation of appropriate financial policy and procedures, reserves policy and investment policy.

Main duties:

· Liaising with the directors about financial matters

· Keeping the board informed about its financial duties and responsibilities

· Ensuring that appropriate accounting procedures and controls are in place

· Advising on the financial implications of the organisation's strategic plans and assisting with appropriate budgeting/forecasting

· Liaising with the charity’s auditors where appropriate

· Liaising with the chair and directors to ensure that the charities annual accounts are compliant with the current Charities SORP

· Ensuring equipment and assets are adequately maintained and insured

· Making a formal presentation of the accounts at the annual general meeting and drawing attention to important points in a coherent and easily understandable way

 Person specification

 We’re seeking someone who has a strong commitment to gender equality and empathy with our mission. Experience in accountancy or bookkeeping is required.  Previous experience working with a non-profit is preferred but not necessary.

· The capacity to build and sustain relationships with key stakeholders and colleagues to achieve organisational objectives

· Sound judgement and effective decision making

· Impartiality, fairness and the ability to respect confidences

· Commitment to the organisation and a willingness to devote the necessary time and effort

· Preparedness to make unpopular recommendations to the board

· Willingness to be available to staff for advice and enquiries on an ad hoc basis

· Good, independent judgement and strategic vision

· An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship

· An ability to work effectively as a member of a team

· An understanding of the respective roles of the Chair, Trustees and Directors

Newport Citizens Advice provides free advice services to thousands of people of every year    

We are seeking Trustees, particularly those with experience in income generation, finance, leadership/governance, change management, and communications. 

What will you be doing?

As a trustee you will have an essential role in supporting the organisation at a time of many exciting and challenging developments

We are in the process of securing new accommodation with the intention of moving to newly designed and refurbished premises for the whole organisation within the next year.

We are also currently developing new services in immigration - the first of their kind in any Citizens Advice organisation in Wales and we are also developing new services in housing and homelessness.

Our partnership work is also a key area for further development as we move towards delivering more and more services collaboratively.  

Our governance structure consists of a Trustee Board and sub-committees for finance and personnel and for performance, risk and compliance.  Trustee input is also encouraged in the Research and Campaigns Group, Health and Safety Committee and throughout the annual Business Development and Planning process. 

What are we looking for?

Each individual member of the trustee board brings skills and qualities to the board. They add to the collective knowledge and experience by providing:

• commitment and availability to attend trustee board meetings sub-committees and task groups
• effective communication skills
• knowledge of local needs and resources
• commitment to the aims, principles and policies of the Citizens Advice service
• willingness and ability to act in the best interests of Newport Citizens Advice
• ability to understand and accept their responsibilities and liabilities as trustees and
• willingness and ability to learn, and to develop and examine their own attitudes
• ability to think creatively and strategically, and exercise good, independent judgement
• ability to work effectively as a member of a team.

What difference will you make?

Our trustees provide essential expertise, guidance and insight that help shape the work and direction of Newport Citizens Advice and at this point in time will also make a valuable contribution to ensuring our success in a period of significant change.   

Before you apply

We will invite any interested candidates to an informal meeting to enable them to find out more about the organisation and role and decide if they wish to continue with an application.  Once this is confirmed an interview will be arranged with a panel led by the Chair of the Trustee Board.  Any recommendation for appointment will then be approved by the Board.

The process has no specific deadlines and we aim to respond promptly to all applicants.

This flexible home volunteering role is worthwhile and rewarding. Make a real difference writing letters. As a Volunteer Penpal Writer you’ll be a key member of the Letterbox Team. Your letters will cheer someone up and establish a trusting, supportive relationship with a client who might be lonely or socially isolated.

What tasks can this role include (some or all of the following):

• Writing letters to clients
• Building trust and companionship with a client through correspondence. Omega befriends a variety of people including: caregivers, the lonely, isolated or people with ill-health.
• Liaising with the Letterbox Team by email or post.
• Respecting service standards, appropriate boundaries and recognising the policies and procedures that are necessary when befriending adults at risk.
• Making suggestions to help us improve the service we provide to clients and Volunteer Pen pal Writers.

This role could be for you, if you:

• Enjoy writing and receiving letters
• Are enthusiastic and self-motivated
• Associate strongly with Omega’s values and strategy
• Have knowledge or understanding about a variety of client issues including caring, feeling isolated and lonely and its impact on people and society
• Have satisfactory written and inter-personal communication skills
• Recognise the importance of confidentiality and can show this in practice
• Are committed to inclusion, treating people with dignity and respect

What support and training will be provided?

• Feedback from clients and colleagues
• Regular and ongoing support from Letterbox Team Leader
• Answering questions
• Stationary and pre-paid envelopes can be provided making the service free.
• Opportunity for peer support events and invitation to Omega events
• Reward system and opportunity for volunteer of the month rewards

What are the benefits for you?

• Knowing you are making a difference to someone’s life by doing something you enjoy
• Joining the Omega Team, who are taking action against loneliness and isolation as well as helping people in crisis
• An opportunity to enhance your CV or learn new skills
• An opportunity to engage with your community

Location of the role:

• Mainly your home

When are you needed?

• At a time to suit you

ABOUT THE ROLE
As part of our Community Support team, you will play a key role in ensuring the fulfilment of our users' needs by sharing information about our services, projects, and activities; this takes place in person, through our digital channels and helpline. Additionally, you will be responsible for keeping up to date information about other services and partner organisations.
The primary challenge faced by the Latin American community is the language barrier, which hinders their comprehension of the UK system and their entitlements. Taking part in the Community Interpreting service, you will support service users in navigating these obstacles, enabling them to establish a more integrated life in the UK.

This is an exciting opportunity for anyone who wants to better understand the challenges faced by the Latin American community in London; use their language skills in a positive and impactful way; and develop valuable administrative and customer service skills in a multicultural, fast-paced organisation.

MAIN TASKS AND RESPONSIBILITIES
● Connecting service users to our services, projects and activities in person or by answering phone calls and emails
● Supporting users with general enquiries, referring them to relevant services within our organisation as well as signposting and referring to external services
● Registering users on our database and keeping accurate records of services offered
● Monitoring internal calendars and appointments
● Sharing useful, up-to-date information with users as instructed by other team members
● Ensuring internal communications, flyers and handouts are up to date
● Interpreting calls for service users and supporting with non-official translations
● Supporting community members with basic application forms
● Liaising with staff in other departments and with external contacts

PERSON SPECIFICATION
● Good verbal and written communication skills in English and Spanish and/or Portuguese
● Ability to work effectively as a member of a team and with a diverse population of service users, staff and partners
● A caring, sensitive and non-judgemental approach
● Ability to cope with stressful and emotionally challenging issues
● Professionalism to handle sensitive and confidential information
● Excellent organisational skills, attention to detail and ability to multitask
● Ability to set their own work priorities, take initiatives and work with minimal supervision
● Good IT skills, including in using Microsoft and Google suite packages and different database systems

ADDITIONAL REQUIREMENTS 
● Two references from current/previous employers
● Enhanced DBS Check (completed through IRMO)
● Safeguarding Level 1 (completed through IRMO)
● One month trial period

BENEFITS FROM VOLUNTEERING AT IRMO
● Gives the opportunity of helping others and to give back
● Creates an ideal space to learn new skills in a multicultural, cooperative and inspiring environment
● Get involved with the Latin American Community and increase knowledge of the situation of Latin American migrants in the UK
● Helps to gain experience and strengthen previous skills to face UK’s competitive job market;
● Enhance CV and get references (after a 3-month period) for further impact on the employment status
● Participate in training sessions with high-quality learning outcomes (in-house and external) in areas related to the role
● Receive regular supervision and support.

UWTSD Students’ Union is dedicated to supporting every student at the University of Wales Trinity Saint David, helping them make the most of their university experience. Known as “the people in purple,” the Union accompanies students throughout their entire journey, from application to graduation, providing services that help them connect with others, explore their potential, and find their place both at UWTSD and beyond.

As a proudly student-led organisation, the Union has more than 15,630 members, with every enrolled student automatically included. It aims to be a trusted friend and guide throughout the student experience.

The Role
The Students’ Union is seeking a Trustee for People and Culture with experience in HR management (CIPD qualification desirable) and strong commercial awareness. The role requires confidence in mentoring students, alignment with democratic and student-led values, and the ability to exercise independent judgement. Strategic thinking, an understanding of trustee responsibilities, and awareness of societal inequality are essential.

The Trustee will contribute collaboratively to the Board, bringing forward ideas to enhance student engagement and support the development of student-led activities. The Board encourages a culture that is fun, innovative, and forward-thinking, and seeks trustees who challenge convention, take considered risks, and help drive continuous improvement to create an energised and empowering environment.

Key responsibilities include:

• Attending at least five Board meetings per year (mostly online, with one in-person in June)

• Working with fellow trustees to set strategy, policy, finances, and organisational direction

• Agreeing strategic objectives and reviewing the performance of the Chief Executive

• Participating in trustee and staff recruitment, completing induction and training, and preparing thoroughly for meetings

• Monitoring organisational performance through KPIs, project reports, and management accounts

• Contributing to relevant sub-committees, including approximately three People & Culture Committee meetings annually

• Being available for appeals when required, promoting the Students’ Union, and acting in its best interests

• Ensuring the Union operates effectively, responsibly, and in compliance with all legal and charitable requirements

The Trustee for People and Culture will play a central role in shaping a supportive, inclusive, and thriving environment for students and staff alike.

Who They Are
UWTSD Students’ Union represents and supports every student at the University of Wales Trinity Saint David. Known as “the people in purple,” the Union is dedicated to helping students make the most of their university experience.

From the moment a student applies to UWTSD through to graduation, the Union is by their side. Through a wide range of services and opportunities, it helps students connect with others, understand their strengths, and find their place within the university and the wider world.

As a proudly student-led charity, the Students’ Union has more than 15,630 members — every enrolled student becomes a member automatically. The Union aims to be the trusted friend who understands the student journey and helps guide them through it.

The Role
The Students’ Union is seeking a Trustee with strong experience in marketing and commercialisation. This individual will help bridge the organisation’s charitable mission with its commercial activities, ensuring that those activities remain financially robust, strategically aligned, ethically managed, and effectively marketed.

The successful candidate will demonstrate enthusiasm for UWTSD’s democratic, student-led values and be confident in offering independent, well-informed judgment in support of the organisation’s best interests.

Key elements of the role include:

• Working with the Board and senior management to shape a commercial strategy aligned with the Union’s mission, offering specialist support to the Design and Communications team

• Supporting brand development and stakeholder engagement, ensuring the Union’s values and impact are clearly communicated

• Overseeing compliance with legal, ethical, and regulatory requirements across marketing, communications, and commercial activity

• Contributing to financial sustainability through governance, budget oversight, and risk management

• Championing performance measurement for commercial activity and working with SMT and the Design and Communications team to support risk management

• Bringing strong marketing, communications, and digital expertise, alongside excellent interpersonal skills and an understanding of the charity sector

• Offering strategic thinking, financial literacy, analytical skills, and supportive leadership to management

What They’re Looking For
The organisation has faced several challenges affecting the development of its venue, including sector-wide pressures in higher education and hospitality, alongside building maintenance issues.

However, a new opportunity has emerged: the venue can now become a central social space for students living on campus, hosting vibrant events and strengthening community life. With campus accommodation at full capacity, this is an ideal moment to build strong relationships with students and turn the venue into a thriving hub — while also establishing a reliable secondary income stream for the Students’ Union, enabling greater reinvestment in student activities and experiences.

A Marketing & Commercialisation Trustee therefore plays a pivotal role. They will guide and oversee the charity’s design and communications sub-strategy, ensuring alignment with organisational goals. They will broaden the Union’s reach, enhance visibility and engagement, and support financial sustainability through commercial insight. This includes analysing commercial plans, supporting operational efficiency, ensuring sound financial governance, and contributing to performance measurement and risk management.

In essence, the Trustee acts as the critical link between the Union’s charitable purpose and its commercial ambitions, ensuring all commercial activity is strategic, ethical, financially viable, and effectively promoted.

What Difference They Will Make
Students’ Unions are dynamic, people-centred organisations. As the Marketing and Commercialisation Trustee, the individual appointed will help shape the future direction and growth of UWTSD Students’ Union. Their expertise will support income generation, strengthen financial resilience, and ensure communications remain impactful and engaging.

The Union supports every UWTSD student from application to graduation, helping them connect, grow, and find where they belong. As a student-led charity with more than 15,600 members, it delivers free support through its Voice, Opportunities, and Advice teams — all dedicated to enhancing the student experience.

Who They Are
Sheffield ME and Fibromyalgia Group offers information, support, and a key point of contact for individuals living with Myalgic Encephalomyelitis / Chronic Fatigue Syndrome (ME/CFS), fibromyalgia, and long Covid, as well as for their families and carers across South Yorkshire and North Derbyshire.

The Group is committed to increasing public understanding of ME/CFS, fibromyalgia, and long Covid. It works to raise awareness and promote accurate knowledge of these complex conditions, all of which currently have no known cure.

The Role
The organisation is seeking several Trustees to help strengthen its governance as it continues to provide high-quality online and in-person services and activities to more than 700 members.

With capacity for up to ten Board members, the Group welcomes applicants with a variety of skills, including but not limited to:

• Human Resources

• Fundraising and bid writing

• Finance

• Governance

• Strategic planning

• Impact and evaluation reporting

The Group is progressing through an exciting period of development and continuous improvement. It is looking for individuals who are open-minded, willing to engage in constructive challenge with fellow Trustees and the Manager, committed to understanding member needs, and motivated to make a meaningful difference in the lives of those affected by ME/CFS, fibromyalgia, and long Covid.

ChatGPT said:

Who They Are
Kensington and Chelsea Social Council (KCSC) serves as the Council for Voluntary Services for the Royal Borough of Kensington and Chelsea. Its vision is to see powerful, engaged communities driving meaningful change, and its mission is to strengthen and champion both local communities and the voluntary and community sector.

KCSC is a membership organisation, registered as a charity and a limited company. It represents around 600 voluntary and community organisations and provides a wide range of services designed to support, connect, and advocate for its members.

The Role
KCSC is seeking individuals with skills and experience in one or more of the following areas:

• Senior leadership (CEO, Director and/or Chair)

• Financial management or accountancy

• Equity, Diversity and Inclusion

• Community development

• Cultural change or change management

• Economic development

• Environmental or sustainability matters

• Charity law

• Human Resources

Expressions of interest are welcomed from those who can contribute to KCSC’s strategic direction and help strengthen the local voluntary and community sector.

Who They Are
The Buddy Bag Foundation supports children entering emergency care by providing essential items to those fleeing domestic abuse and coercive control.

The Role
Commitment: Part-time, voluntary
Term: Two years (minimum), reviewed annually
Reports to: Board of Trustees
Application deadline: 20 December

The Foundation is seeking a Chair to lead its Board of Trustees. This individual will guide the organisation through its medium- and long-term priorities, offering strategic leadership, reinforcing strong governance, and working closely with the CEO/founder and the Board to ensure the charity continues to thrive.

Key Responsibilities

• Lead the Board of Trustees, ensuring effective governance and strategic oversight

• Chair Board meetings, encouraging inclusive discussion and robust decision-making

• Provide support and constructive challenge to the CEO/founder in realising the charity’s vision

• Serve as an ambassador for the Foundation, helping to enhance its profile and partnerships

• Oversee trustee engagement, development, and succession planning

• Ensure full compliance with legal and regulatory requirements

What They’re Looking For

• Proven leadership experience at board level or in a senior executive role, ideally including charity chair experience

• Strong understanding of UK charity governance and trustee duties

• Excellent facilitation, communication, and interpersonal skills

• A collaborative leadership approach and commitment to inclusion

• Genuine passion for improving outcomes for vulnerable children

Time Commitment

• Approximately 1–2 days per month

• Preparation for and chairing of bi-monthly trustee meetings (in person, Sutton Coldfield, Birmingham)

• Availability for ad-hoc support and occasional events

Would you like to help tackle loneliness, one conversation at a time?

Loneliness and isolation can have devastating effects on a person’s mental and physical health. We are a registered charity providing a pathway of support to alleviate the hurt and distress, and the impact on mental and physical health, caused by loneliness and social isolation. 

The aim of face-to-face Individual Support is to provide in-person supportive social contact for people who are hurt by loneliness.

Volunteers support Friends (people who use our services) on a one-to-one basis. After completing training, volunteers will be linked with a Friend who they will meet out of the home (usually for a coffee or a walk) or if the Friend is unable to leave their home for physical or mental/emotional health reasons, they will visit them at home. This is arranged at a mutually convenient time and usually takes place around once every two weeks.

We ask volunteers to think of this as a longer term volunteer role due to the training and time we take in order to give our volunteers, and Friends, the very best service. You will also need to consider occasional time spent in training for your role and for continuous development. 

For all our roles:

Due to our Safeguarding regulations, unfortunately we are only able to accept applications from UK residents. 

Enhanced DBS checks for working with vulnerable adults (formerly called criminal records bureau checks)  which we will organise (no cost to this) and two references are required.

For any roles involving driving Archway Friends, we will need to see evidence of insurance and driving license as well as MOT and tax documents for the vehicle to be used.

We will happily cover out of pocket expenses (eg mileage or costs for coffee out with Archway Friend).

We provide training relevant to the roles as well as ongoing supervision, guidance and support for all volunteers.

Would you like to help tackle loneliness, one conversation at a time?

Loneliness and isolation can have devastating effects on a person’s mental and physical health. We are a registered charity providing a pathway of support to alleviate the hurt and distress, and the impact on mental and physical health, caused by loneliness and social isolation. 

We are seeking Volunteer Drivers, to provide transport in their own vehicle, bringing Friends (people who use our services) to and returning them home from an Archway supportive social group. Occasionally we organise Archway Fundraising activities or events where may be asked to provide transport to an Archway Fundraising activity or event.  Some Archway Friends (people who use our services) are unable to attend a supportive social group independently, mainly due to physical barriers to public transport. Transport delivered by volunteers enables Friends to access the supportive social group, in turn alleviating loneliness. The groups may be the only opportunity for Friends to meet with others. Each Friend is invited to one group per month either in Oxford or Abingdon so transport volunteers usually offer one trip per month or more if they like.

We ask volunteers to think of this as a longer term volunteer role due to the training and time we take in order to give our volunteers, and Friends, the very best service. You will also need to consider occasional time spent in training for your role and for continuous development. 

For all our roles:

Due to our Safeguarding regulations, unfortunately we are only able to accept applications from UK residents. 

Enhanced DBS checks for working with vulnerable adults (formerly called criminal records bureau checks)  which we will organise (no cost to this) and two references are required.

For any roles involving driving Archway Friends, we will need to see evidence of insurance and driving license as well as MOT and tax documents for the vehicle to be used.

We will happily cover out of pocket expenses (eg mileage).

We provide training relevant to the roles as well as ongoing supervision, guidance and support for all volunteers.

Would you like to help tackle loneliness, one conversation at a time?

Loneliness and isolation can have devastating effects on a person’s mental and physical health. We are a registered charity providing a pathway of support to alleviate the hurt and distress, and the impact on mental and physical health, caused by loneliness and social isolation. 

We are looking for Group Volunteers to join our existing team of fantastic volunteers and help with running our supportive social groups which provide a monthly opportunity to meet in Oxford or Abingdon.

These groups offer a welcoming, safe and supportive environment in which Archway Friends can meet with and gain confidence in relating to others, develop new friendships and ultimately engage with people and activities in their local community. Volunteers attend one group a month (or more if they would like!) and meet and greet Friends (what we call people who come to our groups and use our services) as well as helping to facilitate the group with activities, moving around the group, helping with refreshments and actively listening to the people who attend.

We ask volunteers to think of this as a longer term volunteer role due to the training and time we take in order to give our volunteers, and Friends, the very best service. You will also need to consider occasional time spent in training for your role and for continuous development. 

For all our roles:

Due to our Safeguarding regulations, unfortunately we are only able to accept applications from UK residents. 

Enhanced DBS checks for working with vulnerable adults (formerly called criminal records bureau checks)  which we will organise (no cost to this) and two references are required.

For any roles involving driving Archway Friends, we will need to see evidence of insurance and driving license as well as MOT and tax documents for the vehicle to be used.

We will happily cover out of pocket expenses (eg mileage or costs or bus fare). 

We provide training relevant to the roles as well as ongoing supervision, guidance and support for all volunteers.

We’re Foothold, and we’re looking for a new Honorary Treasurer.
Our Trustees play a big part in helping us to achieve our strategic objectives and meet the needs of those we’re committed to support: engineers and their families worldwide.
 

What will you be doing?

Our Trustees get together five times a year for a mixture of virtual and in-person meetings (four Board meetings and one training day with staff), as well as spending time before meetings reading the Board papers and preparing, totaling a commitment of 50–70 hours a year of their time.
They’re responsible for providing strategic direction and making key decisions to ensure we’re delivering on our objectives.
They serve on three Committees.

 

What are we looking for?

Financial and audit/risk experience (a recognised financial qualification is desirable) and strong knowledge of Statements of Recommended Practice, charity and company law and United Kingdom Generally Accepted Accounting Practice.
Experience gained as Trustee or Non-Executive Director in a similarly complex service-orientated  organisation.
Strong understanding and acceptance of the legal duties, responsibilities and liabilities of Trusteeship.
 

What difference will you make?

Being a Trustee can bring unique opportunities
Develop skills you wouldn’t necessarily build in other roles, learn from and work with people from all walks of life. On top of this, you’ll also:
use your passion to help build a brighter future for engineers and their families
play a big role in strategically leading our charity