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Voluntary Mental Health Volunteer Roles

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Page 1 of 8
Yeovil, Somerset (On-site)
Unpaid role, expenses paid
Voluntary

Actively Interviewing

This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!

Job description

SUMMARY

To provide a receptionist service for Mind in Somerset.

DETAILED DESCRIPTION

Role: Volunteer Receptionist 

Project: Core 

Supervisor: Donna Waddleton

Location: Yeovil

Hours/Days available:  We are seeking to cover the following hours: Monday (full day),Thursday (full day). We would be happy to split into am/pm roles instead of full days.

Mind in Somerset have the expectation that all who Volunteer for us always live our organisations Values at all times, we ask that you be; 

Collaborative – work better together 

Respectful – treat people how we like to be treated 

Accountable – are responsible for own actions 

Inclusive – respect everyone’s uniqueness 

Compassionate – empathise, care and support 

Main Purpose of the role: To provide a reception service for Mind in Somerset. 

Key tasks: 

To be the first point of contact for the Mind in Somerset reception function.

Greet all, welcome and help navigate visitors within our offices.

Supply refreshments if people need to wait.

Answer the telephone and support with general administration including responding to e-mail queries. 

Providing service users with a signposting and information 

Basic administrative support as required e.g. photocopying, scanning, making phone calls, booking venues for training or events, booking rooms. 

Liaising with fellow volunteer receptionists to ensure rota is covered 

Effectively take and distribute messages to relevant project leads 

Dealing with Post and Deliveries 

To attend the organisation update meeting 

Abide by health and safety guidelines and share responsibility for own safety and that of colleagues 

To adhere to all volunteer policies of the organisation. 

There may be other duties required of our volunteers from time to time. 

Person Specification 

Essential: 

Positive team-working skills 

Flexible approach

Demonstrable IT knowledge/experience using Microsoft Packages 

Willingness to learn (including independently) to extend their knowledge 

Desirable: 

Understanding of the need for good record keeping and GDPR 

Equal Opportunities:

Mind in Somerset is fully committed to the principle of equal opportunities in employment and opposes all forms of unlawful or unfair discrimination, direct or indirect. All employees and volunteers are expected to promote and work fully in line with the company’s Equal Opportunities Policy. Mind in Somerset is a Disability Confident employer and welcomes applications from disabled people. If disabled applicants meet the minimum criteria for the job, they can request and will be offered a guaranteed interview. Should applicants require reasonable adjustment support for the interview/Volunteer meeting, please contact Mind in Somerset.

Posted by
Mind in Somerset View profile Company size Size: 11 - 20

To provide services and support to anyone affected by or vulnerable to mental illness, improving their quality of life and wellbeing.

Posted on: 26 April 2024
Closing date: 25 July 2024 at 23:59
Tags: Admin

The client requests no contact from agencies or media sales.