Office Assistant

We are looking for one or more volunteers to assist in the office either mornings, afternoons or all day.

Volunteer office staff are essential to the effective operation of Prickles Hedgehog Rescue. Key responsibilities include:

• Answering phone calls promptly and responding to messages.This often includes calls from the public relating to hedgehogs they have found.
• Monitoring and responding to emails throughout the day.
• Collecting and distributing incoming mail.
• Maintaining accurate records, including care records for hedgehogs.
• Coordinating with the Team Leader and Volunteer Coordinator regarding volunteer absence.
• Ensuring sufficient supplies of hedgehog/volunteer forms.
• Sending thank you letters as required.
• Greeting and assisting visitors.
• Processing new admissions and updating the database accordingly.

The centre is open from 9am till 5pm.  Volunteers can work in the office for any number or combination of sessions.