Volunteer Receptionist

ScotsCare's reception is run by a team of friendly volunteers who each cover one shift per week. 

We are looking for a volunteer who is free to commit to this role for at least 6 months; the shift is weekly on Monday mornings from 9 am to 12:30 pm. 

As our receptionist you will:

• Use Outlook to check staff availability and wherabouts 
• Screen and transfer phone calls to staff or pass messages on by email
• Provide a warm welcome to visitors and ensure they sign in and out 
• Deal with requests to send information out, mainly application packs and  letters
• Assist with outgoing mail, franking, posting and ocasionally going to the post office
• Assist with other admin tasks as they arise - skills and interests dependent. 

You will need to be proficient in the English language, confident using the phone and a good listener, most of our clients have a Scottish accent. You also need to be reliable, a good timekeeper,and have basic IT skills for Outlook and Excel (although training can be given). 

If you have the time to spare and can commit to volunteering  on a regular basis for at least six months, please get in touch.  

Applicants must be 18 and over and reside in the London area. Unfortunately our office has no step free access. . 

In return, we can offer:

• Travel expenses with proof of purchase
• Training and induction to help you feel confident in your role
• A 4-weeks trial period 
• Regular newsletters and annual volunteer social events
• An opportunity to work within a small friendly team (23 staff working from home , office and in the community) 
• Opportunities to help in other areas of our work if you are interested in doing more
• A very warm welcome, plus an endless supply of tea, coffee, fresh fruit and biscuits!