Volunteer Roles in South East
Sands exists to save babies' lives and ensure that anyone affected by pregnancy loss or baby loss receives the support and care they need.
We are looking for a Chair of our Board of Trustees, to help save babies' lives and support bereaved families.
As Chair you will provide strategic leadership for Sands and the Board; ensuring the charity has maximum impact for its beneficiaries, agreed strategic priorities, and clarity of its vision in fulfilling its charitable objectives.
A summary of the role is as follows;
- To lead the Board of Trustees and ensure that it fulfils its responsibilities for the Governance and strategic direction of Sands.
- To work in partnership with the Chief Executive as the lead executive, helping them to realise the mission of the organisation.
- To optimise the relationship between the Board of Trustees and Staff.
- To facilitate the Board of Trustees in stimulating excellent, well-rounded and carefully considered strategic decision-making.
- To be a strong spokesman for the charity both internally and externally.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bright Shadow is a creative organisation where people with dementia and our supporters live well and enjoy making our own high quality art in Kent and Medway. We are seeking to add up to five new trustees, including at least two people living with dementia, to our board alongside a new Chair.
Trustees are integral to Bright Shadow's success; volunteering their time to ensure the work we do is meeting our charitable objectives.
In conducting a wide search for new trustees, we're hoping there will be people who put themselves forward that we may never otherwise have been in touch with. So, if you don't see yourself represented here please do put yourself forward; this is in no way an exhaustive list. And if you are new to being a trustee, don't worry, training and support will be provided.
We are keen to hear from people with lived experience of dementia, whilst also recognising that other life experiences may give you insights and understanding that could help the organisation to develop.
- Do you have experience of working in or supporting, larger charity structures, the health and social care sector, or fundraising and philanthropy?
- Are you an artist or arts sector leader?
- Are you living with dementia, or supporting someone with a dementia diagnosis?
- Are you a disabled person and/or someone who in other ways has rights under the Equalities Act 2010?
What being a trustee at Bright Shadow entails:
- Champion the values and work of Bright Shadow, including but not limited to our position as a disability equality driven, anti-racist organisation
- Ensure that Bright Shadow pursues our stated objects (purposes), as defined in our Charitable Incorporated Organisation (CIO) governing document, and does so complying with relevant charity law
- Ensure that Bright Shadow runs well, including having appropriate policies and procedures in place
- Ensure our financial stability through good governance
- Bring strategic influencing skills and contacts
Additionally, as Chair:
- Provide leadership to the organisation and the board
- Chair and facilitate board meetings, including agenda setting with the Chief Executive
- Support the Chief Executive including through an annual appraisal
- Represent Bright Shadow at functions an meetings, and act as a spokesperson as appropriate
- Bring impartiality and objectivity to decision making
Length of service: This is typically an initial three-year appointment; you may choose to stand down or be re-appointed after this time
Time commitment: There is a board meeting each quarter, one of which is also our AGM. We'd anticipate contact between meetings, typically via email. We will also have an annual away day.
Recompense: This is a voluntary position; Bright Shadow reimburses expenses incurred whilst carrying out trustee duties
Personal development: Training, support, and mentoring are available to all trustees.
For more information including letters from our Chair, and Chief Executive, please download the information pack PDF.
Bright Shadow uses the power of the arts and creativity to enable people living with dementia - and those who give care - to live well and thrive.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The National Museum of Computing (TNMoC) is home to the world’s largest collection of working computers from the 1940s through to the present day. Our mission is to bring to life the history and ongoing development of computing in all its aspects for inspiration, research, learning and enjoyment for the benefit of general and specialist audiences of all ages.
A national asset, TNMoC is Arts Council England accredited as a nationally styled museum. We are now looking to strengthen and widen our Board of Trustees membership and would like to hear from individuals with a wide range of relevant experience and perspectives.
Diversity is important to us and we would encourage applications from a broad range of applicants, especially currently under-represented groups.
We are looking for Trustees who share a passion for our mission and want to help us drive it forwards. We seek new Trustees with the ability to think strategically, assess opportunities and manage risk to join and strengthen our existing Board, help provide oversight of staff and volunteers, and with experience in the public, private, or voluntary sector.
We are hoping to grow our board to reinforce our existing knowledge, skills and experiences.In addition, we would particularly welcome applications from people with a background in the following areas:
●Professional museum curatorial leadership
●Professional archive leadership
●Publishing research into the history of computing
●Philanthropic fundraising
●Property acquisition, development and management
●Human resources and organisational development
We appoint our Trustees for a renewable three year term.All our Trustees are volunteers and are expected to meet their own out of pocket expenses. We ask our Trustees to attend up to 8 formal Board meetings a year plus additional involvement in executive committee work and special projects. The Board normally meets on Thursdays, generally alternating between on-site and virtual meetings. Committee and Project work is generally through virtual or hybrid meetings but some additional attendance at the museum outside of board meetings is expected. Through these additional activities we expect our Trustees to engage proactively with our staff and volunteers.
Join the CAST Board to enable an empowered, vocal and influential civil society, confident in their use and understanding of digital.
CAST is at an exciting time in its strategy and its opportunity to effect positive change. We have just completed incubating Catalyst from an initial project into a stand alone CIC, and are now able to re-focus on providing the more immediate capacity and infrastructure support that the sector needs. We have a great new strategy, an amazing team, a network of incredible people, and are in a robust financial position. We are looking for 2 new trustees to join and play an integral role in the success and impact going forward.
We are looking for a general trustee and for a Financial-Lead trustee, who would also chair our Finance & Audit Committee. We’d love these two new trustees to add to the diversity of skills, experience and background of the Board.
We hope the information here helps inspire you to get in touch for an informal conversation with the Interim Chair, Emma Thomas or Director, Dan Sutch.
We want this role to be right for you and CAST, so we will arrange the opportunity to informally meet key individuals online, before a small panel interview. These will be held early June.
If you’re interested in learning more about these roles or in joining the CAST Board, please contact us to arrange an informal conversation by emailing our Director, Dan Sutch. We’ll look to schedule these calls throughout May and early June.
Mid June we’ll invite final conversations with our Chair, Director and one other trustee, where we’ll ask candidates to share their interest in the role; what they hope to bring to CAST and why they’re looking to support CAST’s mission.
We are aiming to appoint new trustees to join their first Board meeting in September 2024 (online).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Patient Feedback Volunteer, you will play a central role in helping us understand our patients’ and carers’ experiences, by collecting and recording their feedback through a range of channels.
Your role will include some of, but is not restricted to, the following tasks:
- Meet with patients, families and carers and ask for feedback using iPads, comment cards or speaking to them over the phone
- Record answers and opinions given by patients accurately, as much as possible in their own words
- Collect the data and enter onto a database
- Discuss the results with your line manager
- Meet with your line manager to find out how the service can be improved
- Let patients know how their ideas and opinions are being used to improve services, where appropriate.
- Attend selected hospice meetings, as and when required
ABOUT US
Every day of your life matters – from the first to the last. When you volunteer for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 6,500 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
Marie Curie is committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We reserve the right to close this vacancy early.
The client requests no contact from agencies or media sales.
Trustee with Clinical Experience
We are looking for a Trustee with Clinical Experience to join our charity.
You don’t need any previous Trustee experience. However, we are seeking an enthusiastic Trustee, who will bring energy, enthusiasm and commitment to the role.
The overall role of a Trustee with Clinical Experience is to enhance Colostomy UK’s understanding of the challenge’s clinicians face on a day-to-day basis and help us to forge productive relationships with the healthcare profession. Your input and guidance will help shape our services and activities to ensure we are making a difference, helping ostomates of today and tomorrow lead a fulfilling life.
The role
As a charity trustee at Colostomy UK, you will play a critical role as part of our board.
Key responsibilities include.
1. Governance: Actively participate in the governance and strategic direction of the charity, ensuring our Purpose, Aims, Vision and Values and objectives are upheld.
2. Financial oversight: Provide oversight and scrutiny of the charity's financial management, ensuring resources are used efficiently and in alignment with our purpose..
3. Fundraising: Support fundraising efforts, contribute to the development of fundraising strategies, and assist in securing resources for our activities, service, programs and initiatives.
4. Committee participation: Serve on specific committees or working groups as needed, leveraging your skills and expertise to advance our objectives.
5. Ambassador: Act as a figure head for the organisation, representing us at various events and activities.
Please refer to Application Pack for further details.
Application: CV and covering letter to Libby Herbert
We exist to make a positive difference for anyone impacted by any kind of stoma or stoma surgery.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SAAUK are looking for a passionate and knowledgeable CBT therapist (with a particular interest in social anxiety) to join the small team. We are looking for someone who can commit a small amount of time per week - an average 2-3 hours but this can be flexible.
This role will be key in helping SAAUK (a young and developing charity) expand its information and resources for those who suffer from social anxiety. Social Anxiety is under recognized both publicly and clinically and you will play a key part in helping develop and review the content to help spread awareness whilst providing accurate and up-to-date information.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have a passion for organising social groups and meeting new people? Want a flexible voluntary role that allows you to make a difference to peoples’ lives? Then this is for you!
We are looking for volunteers who enjoy meeting and talking to new people and would be willing to help us start a new group in their area.
What is NWR?
NWR is a membership organisation for women that has been bringing women together for over 60 years for social activities. We provide an opportunity for women to meet to take part in informal discussions and other fun activities to promote friendship, self-education and confidence.
We hear from many members about how much joy NWR membership has brought to their lives; the friendships formed, companionship and wide-ranging conversations held. We want to reach more women to give them this opportunity.
What would I do?
Following the success of the new groups in Hertfordshire, we are recruiting volunteers across the country to set up new NWR groups in their area.
These NWR groups will meet for conversation and informal discussions in a local cafe or pub with a set theme – this theme acts as an icebreaker and ensures that no two meetings feel the same! Themes could cover a wide range of topics and are designed to be light-hearted and an opener for conversations that could lead anywhere (and usually do!).
Your role would be to run the meetings – greeting new and existing members, ensuring that the meetings run smoothly and everyone feels welcome, included and is having fun.
You would be asked to:
- Identify which town/city to base your group in
- Consider the types of women who would be interested in your group. What would suit them in terms of the time, location and format of the meetings? How should we communicate to them about the new group? Our staff will be able to provide guidance using their wealth of experience in setting up and running groups.
- Schedule meetings and identify and arrange a suitable venue.
- Run the meetings, ensuring that everyone is made to feel welcome and has an opportunity to contribute if they want to. Promote the benefits of NWR membership.
We will:
- Write and launch a social media and marketing campaign to recruit members for your group.
- Respond to enquiries and maintain lists of those interested in attending.
- Offer you ideas and advice in all areas of running the meetings and managing the group.
Further information
This opportunity is open to women living in the UK over the age of 18 who are able to travel to the meetings in the evening.
The amount of time spent will vary from week to week. It is estimated that it will require 2 hours a month, which includes time spent at your meetings. The hours are flexible and can fit in with your existing commitments.
Travel expenses will not be reimbursed.
You will be provided with full training and support from NWR staff and will be part of a friendly and supportive network of volunteers from across the country.
Please indicate what appeals to you about the role in your covering letter.
The client requests no contact from agencies or media sales.
"Missing People - Lost but Loved" is continually expanding as an organisation. Our website and Facebook group are experiencing increasing traffic.
We currently have a few volunteer roles available:
Webmaster: Responsible for managing and designing the website, as well as uploading new missing person posters.
Social Media Volunteer: Join other missing person groups, identify relevant posts, and encourage people to submit a form on our website to create a missing person poster. Also tag our group into the comment as well.
Marketing Volunteer: Submit information about "Missing People - Lost but Loved" to websites that promote volunteer organisations. You will be given an excel sheet.
To apply please email with which volunteer role takes your interest. Thank you.
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
About Bramber Bakehouse
Bramber Bakehouse works alongside victims of domestic abuse, survivors of human trafficking, asylum seekers and refugees to break the cycles of poverty, violence and disadvantage.
Our trauma-informed programme is a direct response to the situation women face as a result of their past experiences. Learning together in the kitchen fosters community, increases self-esteem, improves mental health and develops trust.
Combine this with our tailored wellbeing sessions, transferable life skills lessons and future-proof support, it’s a recipe for success.
We are seeking Trustees with a variety of skills to join our Board.
What will you be doing?
Trustees are given a full induction, receive training opportunities and can claim reasonable expenses to enable them to carry out their duties.
Main Tasks
· Reflect the organisation’s vision and values, strategy and policies
· Work closely with the board to formulate and review the strategic aims of the organisation
· Ensure the policy and practices of the organisation are in keeping with its aims
· Ensure that the organisation functions within the legal and financial requirements of a charity and company limited by guarantee
· Use resources effectively and efficiently
· Ensure best practice is developed and applied
· Monitor and evaluate the performance of the organisation
· Take part in training sessions
· Contribute specific skills, interests and contacts
· Fulfil other duties as required from time to time by the Board of Trustees
The Board of Trustees meet six times a year: four early-evening meetings and two weekend away-days, in Eastbourne or Brighton.
What are we looking for?
· Sector knowledge - experience in the charity or social enterprise sector, knowledge of purpose driven organisations and trauma informed practice
· Safeguarding - experience of child and adult safeguarding from a practitioner or governance perspective
· Fundraising - experience in the charity sector, at a senior level.
· Business Development - experience of developing social enterprise, trading; property management
· Equity, Diversity & Inclusion - experience of developing ED&I strategies and frameworks
We aim to achieve equity, diversity and inclusion at every level of our workforce. As a result, we're prioritising applicants with lived experience of gender-based violence, displacement, exploitation or racism. We believe organisational diversity matters and we will be more accountable and better able to assess the needs of the women we support if we have a good range of perspectives within our team.
What difference will you make?
We are a charity that works alongside women who've experienced gender-based violence, exploitation and/or displacement. Through the power of baking, women are able to lead safe, purposeful, independent lives.
Time Commitment and Location
The Board of Trustees meet six times a year: four early-evening meetings and two weekend away-days, in Eastbourne or Brighton.
We have a clear strategy, an expanding staff team and ambitious plans for growth. None of this would be possible without the input and support of a skilled and engaged Board of Trustees.
This role is mainly home-based.
Before you apply
The TrusteeWorks Team at Reach Volunteering are supporting Bramber Bakehouse with their Trustee recruitment. Applications should be made via TrusteeWorks in the first instance. To apply please send a brief up to date CV and a short cover letter. Please send applications to Reach's TrusteeWorks team at the email address provided.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
All our Benefits Advocates play an integral role within our Information and Advice team and last year helped us to identify over £2.5 million in unclaimed welfare benefits entitlement for older people in the county. This money is life changing for our clients; improving quality of life and wellbeing, and supporting local services
We are looking for volunteers who are patient, sensitive and reliable, to assist older people to complete benefit forms such as Attendance Allowance. Appointments are usually in the older person's own home but can sometimes take place over the telephone. Full training and ongoing support are provided by our friendly and knowledgeable team.
Our volunteers will also raise awareness of and promote Age UK Devon services to clients, and record details of any other queries or concerns so that our Advisors can follow up with clients.
Skills required for this role are:
· Ability to empathise with others.
· Good verbal and written communication skills.
· Understanding of confidentiality.
· Patience, sensitivity, and reliability.
· Ability to respond appropriately to different and sometimes difficult situations.
· Working as a team member, referring to other team members when appropriate.
· Ability to work unsupervised and manage appointments.
· Good computer skills.
· Knowledge of the Benefits System (training will be provided).
Age UK Devon’s aim is to improve the lives of older people in Devon through delivering services and activities, promoting wellbeing and health, increase independence and access to local services as well as supporting families and carers - enabling people to get the most out of life.
Our volunteers donate their time to enable us to provide fantastic added value to our services and activities and bring a wealth of skills and knowledge to our organisation.
Our aim is to help you enjoy your role and to gain personal satisfaction on your volunteer journey with us – can you be the person we need to help us in supporting and making a positive difference to people in later life in the county?
If you would like an informal discussion about this role or have any queries, please contact Sarah Gunn – Advice and Wellbeing Manager (see our website for details)
Or if you would like to apply please visit Age UK Devon for more information on the role and how to apply.
The client requests no contact from agencies or media sales.
Join the Calibre Audio board and help achieve their vision of an inclusive society where everyone with a print disability can enjoy accessible audiobooks and content.
Who we are
Imagine, for a moment, going to your local library and finding that just seven out of a hundred books are in the format you can read.
Imagine you are a child excited about an author’s new book about a schoolboy wizard, and it’s all the kids at school can talk about, but following an overnight queue, you find it isn’t published for people like you.
Imagine being one of Britain’s more than 10 million children and adults who cannot read printed books. This is a “print disability”, and we – Calibre Audio, exist to support and help by providing a much-loved audiobook service for the visually impaired, those with dyslexia and other print-disabled people.
Our services started with cassettes of just ten books for 12 members, and 50 years on, we now have in excess of 16,500 titles for our 12,000 members.
For five decades, we have been on a mission to unlock the world of stories and learning for those who find reading printed books challenging.
During the last few years, we have invested heavily in improving services and making our organisation more efficient. These investments include new streaming services via the web, through partner apps, developing an Alexa Skill, additional content such as podcasts and book reviews, and developing our staff and board to improve our diversity.
We are in an exciting period of growth and development as a charity, and our new Trustee will join us at a fantastic time.
Throughout 2024, we’re running an exciting programme of activities to reflect on our past achievements as we celebrate our 50th anniversary — and we will launch our new strategy for the future to ensure we reach even more people who can benefit from our service.
We want to engage with younger members of our community and make as many books as possible available on as many platforms as possible, including other partner apps and smart speakers.
This is your opportunity to support us with long-term strategic thinking and planning and bring expertise in finance to the board.
Who we are looking for
We seek a strategic and visionary financially qualified leader who can support and challenge us. In the summer of 2025, our new Trustee will take over chairing our Finance Committee when our current Treasurer ends his term.
We are excited to invite first-time Trustees to the board; you do not need trustee or non-executive experience. We are keen to ensure our board reflects the people we work with and our society.
We need skilled, motivated, and brilliant people who can help us achieve our vision of an inclusive society where everyone with a reading disability can enjoy accessible books.
Time commitment
You will attend four board meetings a year in Buckinghamshire with an option to attend virtually.
Initially, you will be a member of our Finance Committee, and when our current Treasurer ends their term in 2025, you will take over chairing our Finance Committee, which meets online for up to an hour every month.
We have an annual strategy away day once a year, and Trustees are invited to attend events throughout the year.
The overall time commitment, including reading board papers, preparation for board meetings and ad hoc advice and support to the executive team, is half a day a month (c.6 days per year), spread across the above commitments.
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.
Applications for this role close Monday 17th June.
Harlow & District Sports Trust
We are seeking a Non-Executive Board Member to Join our Board of Trustees. The position is voluntary.
The leisure Trust was established in 1957 as a Charitable Company Limited by
Guarantee. The Trust currently operates Harlow Leisurezone which is a large
state-of-the-art Community wet and dry leisure centre, with annual attendances in excess of 1.5 million. The organisation’s mission is “To provide a high quality sport and
leisure experience that is sustainable and responsive to the needs of the community“. Our facilities are very popular within the local community and this trend continues and is reflected in our high attendance levels to date.
The leisure Trust was established in 1957 as a Charitable Company Limited by Guarantee. The Trust currently operates Harlow Leisurezone which is a large state-of-the-art Community wet and dry leisure centre, with annual attendances in excess of 1.5 million. The organisation’s mission is “To provide a high quality sport and leisure experience that is sustainable and responsive to the needs of the community“. Our facilities are very popular within the local community and this trend continues and is reflected in our high attendance levels to date.
The Trustee Board consists of 12 non-executive Board members. Due to retirement the Board is seeking to recruit a new trustee to fill our current vacancy. As a Board member, you will have the opportunity to take part in the Trust’s financial and strategic planning designed to drive the organisation forward, and the development of the future policy and strategy of an organisation which makes a difference in the local community, while at the same time developing your own skills working as part of a successful team.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
While gaining invaluable experience in recruitment, human resources and NFP Social enterprise, practice your passion within real-life scenarios.
We are looking for Recruitment Managers to join our team. The ideal candidate will play a vital role in sourcing, engaging, on-boarding and will help us build a diverse and dedicated team to support our brand messages and visions.
If you are enthusiastic, passionate and dedicated about building a dynamic volunteer team and are excited to contribute your recruitment skills to a meaningful cause, join us as a Recruitment Manager Volunteer. Together, we can create a positive and lasting impact in our community.
Please note the role is a voluntary position and could be entirely remote. Any incurred reasonable expenses will be paid.
Responsibilities:
- Collaborate with HR and leadership team to understand volunteer needs, roles and requirements.
- Develop and implement effective recruitment strategies and campaigns.
- Utilise online platforms, social media, and community networks to advertise opportunities.
- Assist with review volunteer applications and inquiries, and assess candidate suitability.
- Conduct interviews with potential candidates to determine their skills, motivations, and alignment with our values and visions.
- Coordinate volunteer orientation, ensuring all are well-informed and equipped for their roles.
- Maintain a database of potential and current candidates and keeping track of their skills, interests, and availability.
- Work closely with leadership team and other team members to ensure a seamless transition from recruitment to engagement.
- Regularly report on recruitment metrics and effectiveness to the leadership team.
- Continuously seek opportunities to improve recruitment process.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to effectively market and promote volunteer opportunities.
- Experience in recruitment, human resources, or volunteer management is a plus.
- Highly organised with the ability to manage multiple tasks and prioritise effectively.
- Proficiency in using online platforms, social media, and communication tools.
- Dedicated and willing to learn.
- Committed to our values and mission
Please send your CV and a brief cover letter outlining your interest and relevant experience. We look forward to reviewing your application and discussing how you can become a vital part of our team.
ABOUT TESYouth
TESYouth (Training, Employment Opportunities & Social Development for Youth) is a NFP social enterprise which focuses on improving the rate of youth employment, through volunteering, interactive and skill-based workshops, work-experience and training programmes. Together with our strategic partners, we collaborate with organisations to provide youth to develop their skills, and to assist in achieving their career aspirations.
Tackle and reduce youth unemployment by providing with the necessary tools to develop skills, aptitudes, knowledge and self-confidence.
The client requests no contact from agencies or media sales.
Role Description
Role Summary
Your primary responsibility is to lead one of the Association’s seven departments of volunteers. Each department contains a number of volunteer teams, each led by a Team Lead.
You will be supported by the CEO, who will act as your main point of contact and line manager. You will also have access to the support of our other staff and Heads of Department.
Company: Nightline Association
Role: Voluntary role, travel expenses reimbursed
Term Limit: Three years, with the possibility to be extended.
Location: Remote working, open to applicants across the UK
Supported by: CEO
Accountable to: CEO
Services Department
The Nightline Services Department is split into four teams:
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Accreditation Team - ensuring that Nightlines are operating consistently within the Good Practice Guidelines (GPGs). Developing the GPGs to be in line with sector best practice.
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Setup Team - ensuring that new Nightlines are set up smoothly and with our guidance.
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Policy Team- maintaining a library of best practice policy templates and supporting Nightline with the development of their policies.
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Training Team - ensuring that the practices of all Nightlines is suitable for training new volunteers.
You will be responsible for overseeing these teams, including the work they produce and their strategic direction.
Duties and Responsibilities
Heads of Department are expected to delegate where appropriate and to seek support where needed.
Department Management
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Strategically direct your department, in order to keep its goals and priorities in line with the strategy and plans of the Association.
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Oversee and monitor the delivery of all department projects and activities, ensuring these are meeting the Association’s strategy, aims and plans.
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Approve documentation and products produced by your department.
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Line manage Team Leads in your department, including monthly meetings and welfare checks.
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Support and supervise department volunteers to ensure they carry out their duties effectively by providing clear communication, support, motivation, facilitation, supervision and leadership.
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Oversee the recruitment of new volunteers within your department and plan for capacity and need
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Appoint, or act as, a temporary replacement for vacant volunteer roles in your department.
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Where necessary, work with the CEO to apply the Association’s disciplinary procedures, seeking support if needed.
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Exhibit and promote effective team working.
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Directly contribute to projects as appropriate to support the volunteer teams.
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Keep abreast of developments in your department’s area of work in the charity context.
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Keep abreast of developments within the wider sector, actively seeking opportunities for external collaborations where appropriate.
Communication
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Report on progress to the rest of the Senior Management Team, ensuring results are evaluated and evidenced.
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Communicate effectively and clearly with volunteers, staff, Trustees, Nightlines, and other Heads of Department with openness, respect and transparency.
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Build relationships and create links between departments and teams.
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Clearly set out the needs of your department at the senior management level.
Meetings & Events
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Organise and run online department meetings on a regular basis to discuss operational activities, plans and ensure oversight of department activity.
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Attend monthly online Senior Management team meetings to share ideas, information and tasks.
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Contribute to the planning and running of Association Away Days, Regional Conferences (November) and the National Conference (a long weekend in June/July) and encourage department volunteers to take part in these.
Governance & Accountability
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Attend a monthly one-to-one meeting with the CEO to update on progress, consider new projects, report risks, issues and budget requirements.
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Provide verbal and written updates and reports as required.
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Set and implement suitable policies & procedures within your department, in line with the Association’s wider policies, procedures and other governing documents.
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Authorise expenditure and expenses in line with your departmental budget and to the level agreed by the CEO.
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Seek approval from the CEO, or Trustees, when required.
Essential Experience and Skills
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Able to lead, motivate, and work as part of a multidisciplinary team.
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Volunteer management and/or leadership experience.
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Highly developed organisational, planning, and communication skills.
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Self-motivated with effective time management skills and delegation.
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Personable, supportive, and approachable.
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Ability to act impartially and always in the best interests of Nightlines and the students they serve.
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Understanding of and commitment to the Association’s values and to supporting and developing the Nightline community.
Desirable Experience
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Experience of project management
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Experience formulating/implementing a strategy
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Prior experience with a Nightline service and/or the Nightline Association.
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Understanding of Nightline or other helplines, or the wider mental health, higher education or charity sectors.
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Prior experience prioritising across workstreams or tasks.
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Prior experience at a helpline, particularly in the mental health sector.
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Experience with Training.
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Experience with the Good Practice Guidelines for Nightlines.
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Experience with Policymaking.
The client requests no contact from agencies or media sales.