Volunteer roles

Volunteer Role: Peer Mentor

Location: 25 Victoria Street, Rochester, ME1 1XJ and other locations in the surrounding community. Unfortunately, this service does not have step-free access. 

Do you...

• Have lived experience of substance misuse, supported living, or rough sleeping?
• Found ways to overcome challenges in your life that you could share with others?
• Have experience accessing treatment or support services?
• Been free from illicit drug use or problematic alcohol use for the past 3-6 months?

If you’ve said yes to all of the above, there are people going through a similar experience that need your help in their recovery. You will be fully trained and supported by our Peer Outreach Coordinator throughout your time with the project.

About the Role

Our Peer Mentors support clients to engage with treatment services through supporting access to these services in a variety of ways including, through taking people to appointments, sharing of their own experiences, making referrals into drug and alcohol treatment services and proactively encouraging clients to access harm reduction interventions and treatment services.

The clients that you will be working with will either be experiencing rough sleeping or who are at risk of experiencing rough-sleeping.

What is the Commitment?

We are looking for volunteers who can commit to giving 1-5 hours per week for a minimum of 6 months.

Volunteering at our service usually takes place Monday - Friday, 9am-5pm. We are very flexible and happy to work around your availability where we can.

What You Can Expect From Us

A mandatory training course will be provided which will cover all aspects of Peer Mentoring including covering boundaries, safeguarding, confidentiality and personal safety. This course will be undertaken in partnership with the NHS peer mentor training scheme. Ongoing supervision and support will be provided throughout the whole process by the Pathways Peer Outreach Coordinator.

You can expect that we will:

• Work with you to find a volunteering arrangement that works for you and for the service. We will be as flexible as we can!
• Reimburse you for agreed expenses relating to your volunteering.
• Welcome you warmly into our team and support you to get the most from your experience.
• Recognise and celebrate your contribution to the team! We can provide references to confirm your achievements and contributions upon request.
• Provide regular supervision and opportunities to provide feedback on your experience.
• You will be eligible to register with Blue Light Discount Card. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

This role may close early, for a better chance to be considered, we recommend applying as soon as possible as we screen on an ongoing basis. We encourage applicants from all backgrounds

Help support the future of hospital, health and wellbeing broadcasting across the UK.

The Hospital Broadcasting Association (HBA) is seeking a Grants & Fundraising Officer to support the charity’s financial sustainability by identifying funding opportunities, developing applications and helping to build relationships with funders, sponsors and partners.

This is an opportunity to use your fundraising, research and communication skills to support a national charity that helps more than 140 hospital, health and wellbeing broadcasting organisations develop, collaborate and thrive.

This is a volunteer role working closely with the Treasurer and Trustee Board to help identify and develop new income opportunities that support the HBA’s strategic objectives.

What you'll do

As Grants & Fundraising Officer, you will support the HBA’s fundraising activity. Responsibilities include:

• Researching and identifying suitable grant funding opportunities aligned with the charity’s objectives.
• Supporting the preparation and submission of grant applications, working with Trustees and relevant stakeholders to gather information and evidence.
• Maintaining a record of funding opportunities, deadlines, applications and outcomes.
• Supporting the development of sponsorship opportunities, including for HBA events, awards and initiatives.
• Exploring opportunities for additional fundraising activity, partnerships and donor engagement.
• Supporting the Treasurer to ensure fundraising activity aligns with the charity’s financial priorities and reporting requirements.
• Maintaining accurate records of funding received, application requirements and reporting deadlines.
• Supporting grant monitoring, evaluation and reporting activity where required.
• Building positive relationships with potential funders, sponsors and partners.
• Providing updates and recommendations to the Treasurer and Trustee Board on fundraising opportunities and progress.

About you

We're looking for someone who:

• Has an interest in fundraising, grant applications, partnerships or income generation.
• Can research opportunities and identify potential sources of funding.
• Has strong written communication skills, particularly for preparing applications and proposals.
• Is organised, reliable and able to manage deadlines.
• Can work independently while also collaborating with a volunteer-led team.
• Has good attention to detail when managing applications, records and reporting requirements.
• Is proactive and enjoys identifying opportunities for improvement and growth.
• Can represent the HBA in a professional and positive manner.
• Shares our commitment to supporting hospital, health and wellbeing broadcasting.

Previous experience in fundraising, grant writing, bid preparation or partnership development would be beneficial. We encourage applications from people with transferable skills gained in the charity, public or private sectors.

Role responsibilities and boundaries

The post holder reports to the Treasurer and works collaboratively with Trustees and other volunteers to support the HBA’s fundraising and income development activity. 

The role does not include authority to commit the HBA to funding agreements, sponsorship arrangements or financial obligations. The post holder must not enter into any agreement or contract on behalf of the HBA without prior approval from the Trustee Board.

Working with the HBA

The HBA is an entirely volunteer-led charity with no paid staff. Our volunteers play an important role in helping the organisation achieve its objectives by contributing their skills, experience and enthusiasm.

The Grants & Fundraising Officer will work closely with the Treasurer and Trustees, supporting the charity’s continued development while gaining experience of fundraising within a national voluntary organisation.

Meetings and commitment

The time commitment is approximately 8 hours per month.

Most activity can be carried out flexibly and remotely, with regular communication taking place online.

Location and expenses

This role can be carried out from anywhere in the UK, with most business conducted online.

Volunteers may occasionally be invited to attend HBA events, including trustee board meetings, the HBA Annual Conference and Awards, meetings with stakeholders or other charity activities.

Reasonable travel and out-of-pocket expenses incurred while carrying out volunteer duties will be reimbursed in line with the Association’s expenses policy.

Key Responsibilities

 •  Identify and apply for grants and funding opportunities that align with our goals.

 •  Cultivate relationships with individual donors, corporate partners, and foundations.

 •  Maintain accurate records of donations, track progress toward goals, and prepare reports for leadership.

Key Skills and Qualifications

 •  Proven experience in fundraising, sales, marketing, or nonprofit development.

 •  Strong written and verbal communication skills; able to inspire and engage diverse audiences.

 •  Ability to work independently, manage multiple projects, and meet deadlines.

 •  Familiarity with fundraising platforms, CRM systems, and social media marketing is a plus.

Job Overview

The Abundant Woman is looking for an experienced and compassionate Human Resources (HR) Manager to help build and support our growing team. This role is essential for creating a positive work environment that reflects our mission of empowering women, ensuring our HR policies are inclusive, and managing the full HR lifecycle—from recruitment and onboarding to performance management and staff well-being.

Key Responsibilities

 •  Oversee recruitment, hiring, and onboarding processes to attract and retain top talent aligned with our values.

 •  Develop and implement HR policies that promote a positive, inclusive, and supportive workplace culture.

 •  Provide guidance and support on employee relations, performance management, and conflict resolution.

 •  Coordinate training and professional development opportunities to support employee growth and well-being.

 •  Ensure compliance with UK employment laws and maintain up-to-date employee records and HR documentation.

Key Skills and Qualifications

 •  Proven experience as an HR Manager or in a similar role, preferably in a nonprofit or social enterprise setting.

 •  Strong knowledge of UK employment law, HR best practices, and compliance requirements.

 •  Excellent interpersonal and communication skills, with an empathetic and solutions-oriented approach.

 •  Organisational and problem-solving skills, with attention to detail in managing HR processes.

 •  Passion for supporting a mission-driven team and fostering an inclusive work culture.

Why Join Us?

As the HR Manager at The Abundant Woman, you’ll be a key part of a mission-driven team dedicated to creating impactful change. This role offers the unique opportunity to shape our organisation’s culture and provide meaningful support to a team committed to empowering women.

Job Title: Personal Assistant to the CEO (Volunteer Role)

Location: London -Hybrid / Remote
Contract Type: Volunteer (with potential to become a paid salaried role)
Hours: Flexible - up to 20 hours per week

About the Role

We are looking for a motivated and reliable Personal Assistant to support our CEO with day-to-day responsibilities. This voluntary role offers a unique opportunity to gain first-hand experience working closely with a busy CEO, supporting both business and personal commitments, while building valuable skills in executive support and leadership administration.

While this position will initially be unpaid, there is strong potential for it to develop into a salaried role as the organisation continues to grow.

Key Responsibilities

• Provide proactive diary and inbox management for the CEO.

• Schedule and coordinate meetings, calls, and travel arrangements.

• Assist with the preparation of agendas, presentations, and follow-up actions.

• Act as the first point of contact with internal and external stakeholders.

• Manage confidential information with the utmost discretion.

• Support with ad hoc personal tasks and lifestyle management, as required.

• Undertake general administrative duties, including filing, expenses, and record keeping.

Skills & Qualities We’re Looking For

• Excellent organisational and time-management skills.

• Strong written and verbal communication abilities.

• Discretion, integrity, and professionalism in handling sensitive matters.

• Competence with Microsoft Office Suite and/or digital collaboration tools.

• A proactive and adaptable approach, with the ability to work independently.

• A positive and approachable attitude, with strong interpersonal skills.

What You’ll Gain

• The chance to work closely with a CEO and gain insight into executive-level leadership.

• Hands-on experience in administration, coordination, and project support.

• The opportunity to build a long-term role as the organisation expands.

• Flexibility to fit around other commitments.

Additional Information

This is a volunteer role to begin with, so flexibility and commitment will be key. We are committed to ensuring that your time with us is rewarding, developmental, and supportive, with the real prospect of progression into a permanent salaried role in due course.

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 
• Reasonable volunteer expenses reimbursed in line with our volunteer expenses policy.

Our values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

Branch Coordinator 
Across the UK, our 65 local branches help disabled people live more independently. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

As our local Branch Coordinator, you’ll take the lead in making sure your local branch works as effectively as possible. You’ll recruit, induct, and support other branch volunteers to make sure your branch’s activities meet the needs of your local disabled community.

You’ll bring your leadership, management, communication, organisation, and motivation skills to this role.
Most importantly, you’ll help disabled people to live more independent lives.

What the role involves
This role may vary depending on local needs but is likely to include:
• Coordinating the activities of our local branch to undertake and meet the needs of referrals in your area
• Coordinating and chairing the branch meetings
• Leading the branch’s shared responsibility for planning and completing referrals
• Coordinating the recruitment, induction, and ongoing support of new local branch volunteers
• Approving income and expenditure with the other branch bank account signatories and ensuring with the Treasurer that our financial requirements and policies relating to branches are followed
• Ensuring the branch’s activities comply with policies to keep people safe
• Regularly communicate and act as a key contact between staff and volunteers

What you need for this role 

Essential
• Confident in leading and chairing a meeting
• Confident using Microsoft Office, the internet and email
• Willingness to attend local events to promote the charity’s work
• Ability to understand and follow external and internal policies and procedures

Desirable
• Self-aware of own management style and ability to lead a team, taking a supporting and coaching approach with other volunteers
• Able to communicate to different audiences, including decision-makers and volunteers
• Able to delegate and motivate the activities of others
• Enthusiastic about raising awareness of the charity’s work in the local area
• Willingness to develop skills and experience

To volunteer in this role, you will need to:
• Complete references 
• Complete induction including online and virtual training- as directed by central staff
• Undertake a PVG check if it is necessary for the role 

Additional information about our Volunteering programme:
When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. To undertake this specific role, you do not need to be an engineer/skilled craftsperson.

Becky’s Child Foundation is a dynamic non-profit organization  in Uganda committed to uplifting vulnerable communities across society. We work with children, women, youth, families, and marginalized groups through education, healthcare, livelihood support, protection services, and community empowerment programs. Our mission is to create lasting impact by restoring hope, dignity, and opportunities to those who need it most.

Role Overview

We are seeking a creative, passionate, and digitally savvy Social Media Volunteer to amplify our voice online. You will help tell powerful stories, build meaningful connections with supporters, and drive engagement that translates into real-world impact for vulnerable communities.

Key Responsibilities

• Develop and manage engaging content (images, reels, carousels, stories, and short videos) across Instagram, Facebook, LinkedIn, TikTok, and X (Twitter).
• Grow our online presence, increase followers, and boost community engagement.
• Create monthly content calendars aligned with our programs and fundraising campaigns.
• Identify trending topics and opportunities to raise awareness about vulnerable groups.
• Collaborate with the team to produce authentic, impactful storytelling content (with full consent and safeguarding standards).
• Monitor performance analytics and provide simple monthly reports.
• Support fundraising drives and donor engagement initiatives.

Who We’re Looking For

• Deep passion for social impact and supporting vulnerable communities.
• Proven experience or strong skills in social media management and content creation.
• Excellent writing and communication skills in English (knowledge of other languages is an advantage).
• Proficiency with content tools such as Canva, CapCut, or similar apps.
• Self-motivated, creative, and able to deliver consistently with minimal supervision.
• Understanding of social media best practices, algorithms, and analytics.

Note: This is a volunteer role, but we provide:

• Official volunteer certificate and recommendation letter
• Professional experience and portfolio building
• The joy of making a tangible difference in people’s lives
• Pathway to future paid roles as the organization grows

How to ApplySend the following

• Your CV or Portfolio
• Links or samples of your previous social media work
• A brief note (maximum 200 words) explaining: Why you want to volunteer with Becky’s Child Foundation
• How many hours per week you can commit

Let’s use the power of social media to change lives.
Every story shared is a life touched.

Becky’s Child Foundation – Restoring Hope. Building Dignity. Creating Impact.

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 
• Reasonable volunteer expenses reimbursed in line with our volunteer expenses policy.

Our values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

Make a Difference with Essex Respite & Care Association (ERCA)

Are you experienced in finance or accounting and looking for a rewarding way to give back to your local community?

At Essex Respite & Care Association (ERCA), we are seeking a Volunteer  to join our charity and help support the important work we do for adults living with dementia, mental health conditions, and other long-term health needs across Essex.

This voluntary role requires approximately 2–3 hours per week and offers the opportunity to use your financial skills to make a real difference.

The Role

• Maintain oversight of the charity's financial records.

• Help keep our accounts up to date and well organised.

• Prepare and review profit and loss reports and other financial information.

• Work alongside the Charity Manager and Board of Trustees to support good financial governance.

• Provide financial guidance where appropriate.

About You

• Experience in accounting, bookkeeping, finance, or a similar financial role.

• Good organisational skills and attention to detail.

• Confident working with financial information.

• A commitment to supporting a local charity and its values.

A full handover will be provided by our outgoing Treasurer, ensuring you have the support needed to settle into the role.

This is a fantastic opportunity to use your skills to help a well-established local charity continue providing vital support to people across Essex.

If you would like to find out more, we'd love to hear from you.

Could your love of cycling inspire and support young people?

We’re looking for enthusiastic volunteers to support our Youth Project sessions in Bristol!

About this role

As a Youth Project Volunteer, you’ll work alongside our friendly staff and playworkers at local adventure playgrounds, supporting a welcoming and inclusive environment.

You’ll get involved in a range of cycling activities, including:

• Showing young people how to look after their bikes
• Encouraging children to try cycling skills and group rides
• Helping young people explore green spaces and their local area by bike
• Joining in with games and creative activities

No two sessions are the same, but each session is a great way to make a real difference in your community while having fun alongside young people.

About the Youth Project

Our Youth Project engages young people through imaginative and inspiring cycle-related activity sessions.

Sessions run after school and during school holidays at three adventure playgrounds. We’re currently looking for support at Southmead Adventure Playground (the Ranch) and Lockleaze Adventure Playground (the Vench).

About you

We’re looking for volunteers who:

• Are warm, friendly and enjoy working with children and young people (aged 11 – 16).
• Communicate clearly and patiently with young people, parents and playground staff
• Have an interest in cycling and/or a willingness to learn basic bike repair skills
• Are able to commit to a regular weekly session (2–3 hours per week during term time)

A valid enhanced DBS check is required (or willingness to apply).

About Life Cycle

Life Cycle is a charity that works with people of all ages, abilities, and backgrounds at every stage of their cycling journey, from learning to ride, to building a career in the cycle industry.  Our Youth Project is part of our work to support inclusion and community well-being through cycling. 

Fundraising Events Organiser Volunteer

Would you like to be part of a dedicated and friendly team of volunteers and make a real difference to the lives of cats and kittens in our care?Do you enjoy planning and organising for events?  Maybe you have a particular skill that you would like to put to use?
 
Then this could be the role for you! 
 
Our Fundraising Events Team are at the heart of what we do, raising essential funds for the cats.

Our Fundraising Events Organisersshare ideas, tasks and inspiration, planning and delivering local events, with the support of the Fundraising events helpers, such as Open Days (usually 2 per year) at the centre andour annual Christmas Bazaar.

Time Expectation:  This role can be varied and time commitment can be flexible. 

Without volunteers, Cats Protection Berkshire Cat Centre simply wouldn't exist. Our amazing, friendly volunteers are a diverse group with a shared love of cats who fit volunteering around their home lives and personal commitments.

We're often looking to welcome new volunteers to join our brilliant team. As well as meeting great people and making an incredible difference to the cats of Berkshire.

Please note:  Although we do welcome everyone, unfortunately our centre is not set up to accommodate young volunteers under the age of 18, including those on the Duke of Edinburgh programme.

Full training and support will be given for all roles.  We look forward to hearing from you!

Romanian-Speaking Community Support Volunteer

Role Overview

Europia is looking for a Romanian-speaking volunteer to support community sessions for the Salford Central and Eastern European Health Navigators Project.

The project supports Central and Eastern European residents in Salford who may face language, digital or other barriers when accessing health and community services.

The volunteer will help welcome people, provide Romanian language support and help residents use digital services. They will work alongside Europia staff to make sessions welcoming and accessible.

What the Role Will Involve

• Interpret between Romanian-speaking residents and Europia staff during community sessions.

• Help Romanian-speaking residents communicate with Europia staff. 

• Clearly interpret information provided by Europia staff.

• Translate short written information, messages and instructions between Romanian and English.

• Help check that translated information is clear and easy to understand.

• Welcome residents when they arrive at community sessions.

• Explain how the session works and who service users need to speak to.

• Help service users use mobile phones, websites, online forms and digital services.

• Help prepare the room before sessions and tidy the space afterwards.

• Support the general running of community sessions.

• Communicate information clearly, accurately and sensitively.

• Comply with Europia’s Data Protection Policy and keep personal and sensitive information private.

• Follow Europia’s safeguarding, data protection and professional boundaries procedures.

When

• Community sessions will run until March 2027.

• The project will normally hold one community session each week.

• Each session will last around three hours.

• Volunteers will support agreed sessions as part of a rota.

• The exact days, times and number of sessions will be agreed with each volunteer.

Where

The project will be delivered across Salford. Sessions will take place at community venues, including:

• Eccles Gateway, M30 0TU

• Broughton Hub, M7 4BQ

• Together Family Centre, M44 6GX

• St Aidan’s Church, M7 3SE

• Selected Salford libraries

Volunteers may support sessions at one or more venues, depending on their availability and the needs of the project.

Skills and Experience

We are looking for someone who:

• Speaks Romanian and English.

• Is friendly, patient and respectful.

• Has good communication and listening skills.

• Is comfortable speaking with people from different backgrounds.

• Can use basic websites, online forms and mobile phones.

• Is willing to help people with simple digital tasks.

• Can keep personal information private.

• Is reliable and able to attend agreed sessions.

• Is willing to learn and work as part of a team.

Previous volunteering, community work, language support or digital support experience would be helpful, but it is not essential.

Training and Support

Volunteers will receive:

• An induction before starting.

• Safeguarding training.

• Training on professional boundaries.

• Clear guidance about their role and responsibilities.

• Structured supervision and support from Europia staff.

• A Disclosure and Barring Service check.

• Information about possible pathways towards Immigration Advice Authority Level 1 qualifications, where appropriate.

Benefits

• Use your Romanian language skills to support local residents.

• Gain experience in community support.

• Develop your communication and digital support skills.

• Build confidence and meet new people.

• Learn more about local health and community services.

• Receive regular support and supervision.

• Support Central and Eastern European communities in Salford.

• Receive agreed volunteer expenses.

• Gain experience that may support future employment, training or volunteering opportunities.

Ukrainian-Speaking Community Support Volunteer

Role Overview

Europia is looking for a Ukrainian-speaking volunteer to support community sessions for the Salford Central and Eastern European Health Navigators Project.

The project supports Central and Eastern European residents in Salford who may face language, digital or other barriers when accessing health and community services.

The volunteer will help welcome people, provide Ukrainian language support and help residents use digital services. They will work alongside Europia staff to make sessions welcoming and accessible.

What the Role Will Involve

• Interpret between Ukrainian-speaking residents and Europia staff during community sessions.

• Help Ukrainian-speaking residents communicate with Europia staff. 

• Clearly interpret information provided by Europia staff.

• Translate short written information, messages and instructions between Ukrainian and English.

• Help check that translated information is clear and easy to understand.

• Welcome residents when they arrive at community sessions.

• Explain how the session works and who service users need to speak to.

• Help service users use mobile phones, websites, online forms and digital services.

• Help prepare the room before sessions and tidy the space afterwards.

• Support the general running of community sessions.

• Communicate information clearly, accurately and sensitively.

• Comply with Europia’s Data Protection Policy and keep personal and sensitive information private.

• Follow Europia’s safeguarding, data protection and professional boundaries procedures.

When

• Community sessions will run until March 2027.

• The project will normally hold one community session each week.

• Each session will last around three hours.

• Volunteers will support agreed sessions as part of a rota.

• The exact days, times and number of sessions will be agreed with each volunteer.

Where

The project will be delivered across Salford. Sessions will take place at community venues, including:

• Eccles Gateway, M30 0TU

• Broughton Hub, M7 4BQ

• Together Family Centre, M44 6GX

• St Aidan’s Church, M7 3SE

• Selected Salford libraries

Volunteers may support sessions at one or more venues, depending on their availability and the needs of the project.

Skills and Experience

We are looking for someone who:

• Speaks Ukrainian and English.

• Is friendly, patient and respectful.

• Has good communication and listening skills.

• Is comfortable speaking with people from different backgrounds.

• Can use basic websites, online forms and mobile phones.

• Is willing to help people with simple digital tasks.

• Can keep personal information private.

• Is reliable and able to attend agreed sessions.

• Is willing to learn and work as part of a team.

Previous volunteering, community work, language support or digital support experience would be helpful, but it is not essential.

Training and Support

Volunteers will receive:

• An induction before starting.

• Safeguarding training.

• Training on professional boundaries.

• Clear guidance about their role and responsibilities.

• Structured supervision and support from Europia staff.

• A Disclosure and Barring Service check.

• Information about possible pathways towards Immigration Advice Authority Level 1 qualifications, where appropriate.

Benefits

• Use your Ukrainian language skills to support local residents.

• Gain experience in community support.

• Develop your communication and digital support skills.

• Build confidence and meet new people.

• Learn more about local health and community services.

• Receive regular support and supervision.

• Support Central and Eastern European communities in Salford.

• Receive agreed volunteer expenses.

• Gain experience that may support future employment, training or volunteering opportunities.