Support Worker Volunteer Roles in West Midlands
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
JOB DESCRIPTION
Marie Curie Companion is a professional service provided by trained volunteers who offer one-to-one companionship and support to people with a terminal illness and their families. The service would not be able to reach those most in need if it was not for the commitment and hard work of the volunteers delivering the service.
Helper volunteers provide companionship and emotional support, practical support, short breaks for carers and help with signposting for information and support.
Your role will include some of, but is not restricted to, the following tasks:
- Carry out weekly visits with the person(s) you’re supporting, as agreed with the Volunteer Co-ordinator. This could be in a variety of settings, eg family home, a care home or in the community.
- Provide one-to-one companionship and support.
For example: offering a listening ear and spending time engaging in every-day conversation, activities or hobbies with the person you are supporting. Driving clients to pre-arranged health or social care (e.g. to medical appointments) or taking short trips out. Helping with small, daily tasks, e.g. making tea or accessing the internet. Allowing carers to have a short break. You may be supporting your client’s family or carers before or during bereavement. This may involve offering emotional support, signposting to relevant local support services or finding out information as requested
(This is only an outline as support will vary according to individual needs. Companion volunteers do not provide nursing or personal care, or offer counselling or advice)
- Keep your manager informed of any changes to the situation, or any significant happenings in connection to the person you’re supporting and/or their family, either in person or by phone
- Submit regular visit reports to your manager and update relevant computer systems as required
- Be reliable and committed to regularly spending time with someone and offering support
- Attend individual sessions with your Volunteer Co-ordinator, training and group events as required
- Represent the Marie Curie Companion service positively to those using the service
ABOUT US
Every day of your life matters – from the first to the last. When you volunteer for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 6,500 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
Marie Curie is committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We reserve the right to close this vacancy early.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
JOB DESCRIPTION
Marie Curie Companion is a professional service provided by trained volunteers who offer one-to-one companionship and support to people with a terminal illness and their families. The service would not be able to reach those most in need if it was not for the commitment and hard work of the volunteers delivering the service.
Companion volunteers provide companionship and emotional support, practical support, short breaks for carers and help with signposting for information and support.
Your role will include some of, but is not restricted to, the following tasks:
- Carry out weekly visits with the person(s) you’re supporting, as agreed with the Volunteer Co-ordinator. This could be in a variety of settings, eg family home, a care home or in the community.
- Provide one-to-one companionship and support.
For example: offering a listening ear and spending time engaging in every-day conversation, activities or hobbies with the person you are supporting. Driving clients to pre-arranged health or social care (e.g. to medical appointments) or taking short trips out. Helping with small, daily tasks, e.g. making tea or accessing the internet. Allowing carers to have a short break. You may be supporting your client’s family or carers before or during bereavement. This may involve offering emotional support, signposting to relevant local support services or finding out information as requested
(This is only an outline as support will vary according to individual needs. Companion volunteers do not provide nursing or personal care, or offer counselling or advice)
- Keep your manager informed of any changes to the situation, or any significant happenings in connection to the person you’re supporting and/or their family, either in person or by phone
- Submit regular visit reports to your manager and update relevant computer systems as required
- Be reliable and committed to regularly spending time with someone and offering support
- Attend individual sessions with your Volunteer Co-ordinator, training and group events as required
- Represent the Marie Curie Companion service positively to those using the service
ABOUT US
Every day of your life matters – from the first to the last. When you volunteer for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 6,500 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
Marie Curie is committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We reserve the right to close this vacancy early.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
JOB DESCRIPTION
Why we need your help
The Marie Curie Dementia Befriending service is provided by trained volunteers who offer one-to-one companionship and support to people with a terminal illness that have dementia and their families. The service would not be able to reach those most in need if it was not for the commitment and hard work of the volunteers delivering the service.
Befriender volunteers provide companionship and emotional support, practical support, short breaks for carers and help with signposting for information and support.
What we need you to do
Your role will include, some of, but not restricted to the following tasks:
- Complete all initial mandatory Dementia Befriender volunteer training, as well as any refresher training whilst you are a Marie Curie volunteer
- Carry out weekly visits with the person(s) you’re supporting, as agreed with the Volunteer Co-ordinator. This could be in a variety of settings, for example in a family’s home, in a care home or out in the community.
- Provide one to one companionship and support. For example - Offering a listening ear and spending time engaging in everyday conversation, activities or hobbies with the person you are supporting. Accompanying them to an appointment, social groups or taking short trips out. Helping with small daily tasks eg making tea or accessing the internet. Allowing carers to have a short break. Signposting to relevant local support services or finding out information as requested.
(This list is only an outline as support will vary according to the needs of those using the service. Dementia Befriender volunteers do not provide nursing or personal care, or offer counselling or advice)
- Driving clients to pre-arranged health or social care (eg to chemotherapy appointments or day therapy at the hospice)
- Follow all mandatory procedures that form part of the Dementia Befriending service. Examples include submitting written report forms, identifying and briefing a lone worker Buddy, and following procedures for lone worker safety.
- Keep your manager informed of any changes to the situation, or any significant happenings in connection to the person you’re supporting and/or their family, either in person or by phone
- Be reliable and committed to regularly spending time with someone and offering support
- Attend group events and training sessions for Marie Curie Dementia Befriender volunteers
- Attend individual sessions with your Volunteer Co-ordinator as required
- Represent the Marie Curie Dementia Befriending service positively to those using the service
- Support with Advanced Care Planning for clients
What skills or experience do you need?
- Commitment and reliability - able to keep appointments and volunteer for approximately 3 hours a week
- Patience, empathy and emotional stability
- An understanding of the importance of confidentiality
- Willing to be flexible to the needs of the individual
- Ability to operate within the boundaries of the role
- A friendly and sensitive approach
- Excellent listening skills and an ability to build a rapport with others Respect for individuals, regardless of their race, gender, culture, religion, disability, sexual orientation and marital status
What we can offer you
- An excellent opportunity to build on your skills in a charity environment
- An induction, training, support and supervision in your role
- Agreed reasonable out-of-pocket expenses
What we ask of you
- To provide two references from non-family members and other relevant documents related to the role
- To keep to all the charity’s policies and guidelines
- To complete an induction and any training related to the role
Marie Curie is committed to safeguarding and promoting the welfare of patients and their families and expects all staff and volunteers to share this commitment. Marie Curie will treat all volunteers fairly and with respect. We will not discriminate on the basis of disability, ethnicity, marital status, pregnancy or maternity, sex (i.e. gender), sexual orientation, religion or faith, or gender reassignment. We will not discriminate on the basis of age, unless the responsibilities of a role require us to do so in order to safeguard our volunteers and/or service users.
ABOUT US
Every day of your life matters – from the first to the last. When you volunteer for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 6,500 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
Marie Curie is committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We reserve the right to close this vacancy early.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
JOB DESCRIPTION
Coping with a diagnosis of a terminal or life-limiting illness involves painful feelings, coming to terms with loss and making adjustments in life.
We are looking for volunteers to offer emotional and/or bereavement support either in a group setting through facilitation of support groups, or on one to one individual basis. You will be helping people to explore their feelings and adapt to their new life after a diagnosis or the death of a loved one.
This role is supporting patients and families who are over 18 only.
Your role will include some of, but is not restricted to, the following tasks:
- Provide emotional and/or bereavement support either in the hospice, in a small group setting, over the phone or at the person’s home, according to local resources.
- Actively listen to clients and explore their feelings around the diagnosis/loss with empathy
- Pass on appropriate information to your line manager.
- Complete appropriate documentation as required in line with our confidentiality (service user) policy.
- Assist staff in the Patient and Family Support team when necessary
- Adhere to hospice record keeping procedures
- Assist with other related tasks when necessary
ABOUT US
Every day of your life matters – from the first to the last. When you volunteer for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 6,500 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
Marie Curie is committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We reserve the right to close this vacancy early.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
JOB DESCRIPTION
Coping with a diagnosis of a terminal or life-limiting illness involves painful feelings, coming to terms with loss and making adjustments in life.
We are looking for volunteers to offer emotional and/or bereavement support either in a group setting through facilitation of support groups, or on one to one individual basis. You will be helping people to explore their feelings and adapt to their new life after a diagnosis or the death of a loved one.
This role is supporting patients and families who are over 18 only.
Your role will include some of, but is not restricted to, the following tasks:
- Provide emotional and/or bereavement support either in the hospice, in a small group setting, over the phone or at the person’s home, according to local resources.
- Actively listen to clients and explore their feelings around the diagnosis/loss with empathy
- Pass on appropriate information to your line manager.
- Complete appropriate documentation as required in line with our confidentiality (service user) policy.
- Assist staff in the Patient and Family Support team when necessary
- Adhere to hospice record keeping procedures
- Assist with other related tasks when necessary
ABOUT US
Every day of your life matters – from the first to the last. When you volunteer for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 6,500 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
Marie Curie is committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We reserve the right to close this vacancy early.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Who are Midland Mencap?
Midland Mencap is a charity which works and campaigns for accessible and inclusive services and a better quality of life for everyone with experience of learning disabilities and additional needs.
Purpose of the role.
To connect people wanting to cycle more with volunteer Bike Buddies who want to help them. We have people from many different backgrounds wanting support with their cycling for many reasons.
For example:
· Coming back to cycling after time off
· Disability or ill health
· Finding quiet roads and cycle paths around the neighbourhood
· Building up confidence on busy roads
· Sharing experiences of things like cycling at night or what clothes to wear
· Checking bikes together before a ride
Bike Buddies provide crucial support and motivation to help people to participate in inclusive and adapted outdoor cycling. Volunteers support cyclists to achieve their fitness goals and enjoy cycling in our community.
Our Bike Buddies are great ambassadors for cycling, sharing their expertise of local routes and giving others the confidence to get around by bike.
If you feel confident cycling on the road or in a park with someone else, and are wanting to give back to others, this is the role for you.
What would I be doing?
You’ll need to find out what they want to do and where they want to go. Some people want to explore quiet streets locally or plan a longer journey. You may ride to the park or show them local routes – quiet ways, new cycle lanes and off-road paths are popular.
They may want to try out junctions or crossing busy roads – think about how to ride those safely. You may support a person at one of our pre-arranged Parkride cycle meetings and help them to develop the skills and confidence to cycle safely and independently.
What do I need?
This role will require:
· A roadworthy bike and riding equipment.
· Experience of regular cycling
· Some experience of cycle maintenance
· A cycling competence session with parkride staff
· Friendly, calm, and patient
· A good listener & happy to chat
· Accepting of people who may be different to you
· Willing to learn and act within guidelines set out by Midland Mencap
· Good time management skills, reliability
· An enhanced DBS check will be required by all successful applicants.
When and where do you need me?
Either at organised events or 1-2-1 within your local area.
Ideally you can meet once or twice a month for approx. 2 hours.
We have parkride sessions running throughout the week including evenings and weekends.
What’s in it for me?
As one of our valued volunteers, Midland Mencap will offer you:
• The opportunity to make a difference to the lives of people with disabilities and their family carers
• An induction and settling in period
• Any training and development that is needed
• The chance to develop your skills and gain experience
• The opportunity to meet new people and be part of a diverse team
• Support within your role
• Any out-of-pocket travel expenses
• Lots of appreciation for your amazing contribution
• Positive wellbeing from doing something great
• Improve career opportunities by adding your volunteer role to a CV
To campaign for and deliver accessible and inclusive community health and wellbeing support services for individuals, families, and carers.
We are looking for friendly and enthusiastic volunteers to support the delivery of groupwork to clients who have experienced domestic abuse. NDAS runs a variety of group work programmes designed to support both male and female victims of domestic abuse, as well as a programme dedicated to perpetrator awareness. The role holder will be expected to support the delivery of these programmes and to work alongside the facilitator.
Programmes run both daytime and evenings and volunteers would need to be available for one 2.5-3 hour session, on a regular basis, on Monday, Tuesday or Thursday between 9:45am – 12:15pm or 6:45pm – 9:15pm.
Key Activities:
- Attending groups and supporting facilitators with delivery
- Providing support and understanding to participants throughout the programme
- Liaising closely with facilitators to give handovers where necessary
- Help with Client admin
- The role could be extended for the right candidate to include some administration for the programmes which might include calling/emailing clients from waiting lists to invite them to groups that have been set up and ensuring clients relevant information before the start of each group
What we’re looking for:
- No formal experience is needed, as all necessary training will be given, but ideally you will:
- Be enthusiastic about helping a local charity to support families affected by domestic abuse
- Be trustworthy and reliable
- Have empathy with those who have experienced domestic abuse
- Have excellent communication and team working skills
- Keep up-to-date with the work of NDAS to represent the charity in a professional manner
- Good attention to detail and organisational skills
What we offer:
- You will be given an induction and any necessary training for this role
- The volunteer mentor and dedicated volunteer coordinator to help and support you when volunteering.
- You will be able to develop new and existing skills
- You will be working as part of a dedicated and motivated team of staff and volunteers.
- You will have the opportunity to make a real difference to the organisation
- Access to all NDAS’s training and development opportunities.
- Volunteers can claim all reasonable and previously agreed expenses (such as for travel or reimbursement for items purchased) although this role will be working remotely as programmes are virtual.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are a volunteer-run organisation whose aim is to ensure that everybody impacted by borderline personality disorder is supported in their recovery.
Peer support is about sharing your lived experience of mental health struggles with other people with the hope of providing, support, encouragement, and validation that you understand what they are going through, that they are not alone in their feelings and circumstance. We believe that peer support is an important part of the recovery journey, as it provides a space for support, shared understanding, helps reduce stigma and fosters motivation and hope.
We run several online peer support groups each month for people living with borderline personality disorder and are seeking compassionate and empathetic people to co-facilitate the groups. All groups are facilitated by two peer support workers, and follow a semi-structured pattern. Our groups include:
- Women-only
- Men-only
- 18 to 25s
- LGBTQIA+
- Mixed
- Family
As a volunteer, you will receive comprehensive training, accessible online. We also provide ongoing supervision, support to ensure that you can effectively support others while prioritizing your own recovery. The training covers various areas such as peer support, communication, safeguarding, and facilitation skills.
Role description
- to co-facilitate a support group of 10-15 people on a fortnightly/monthly basis
- to provide support in a group peer support setting
- to share own experiences without taking away from the others persons current feelings and situation
- to use active listening and personal experiences to reassure and validate group members
- to enable and encourage service users to find out resources and local services
- to encourage wellbeing and recovery
Person specification
- Lived experience of mental health
- Able to use own experiences openly while maintaining strong boundaries
- Access to a reliable internet connection, a computer with webcam, and a confidential space.
- Commitment to our aims and mission
Availability and Committment
We ask that you have availability 2-3 hours per month for a minimum of 6 months. Our groups are held on mid-week evenings and Sunday evenings.
How to apply
Please submit a cover letter with your application, detailing your relevant experience. Please also indicate which specific group you are interested in co-facilitating if you have a preference.
Diversity Statement
We are committed to building a team with a variety of backgrounds, skills and views. The more inclusive we are, the more people we can support. We welcome and encourage applications from all backgrounds.
Please note that you must be a UK resident with the right to live and work in the UK. This role is subject to an enhanced Disclosure and Barring Service (DBS) check
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Our Trustees are a team of volunteers who use their diverse skills, experience, and perspectives to set the strategic direction of the charity and make sure it’s doing what it was set up to do in the best possible way.
For families facing tough times, a holiday is a much-needed break from the day to day, as well as giving space and time to breathe, think differently. A holiday is essential for building wellbeing and hope for the future, especially when the present is challenging.
About you
You'll have the energy, integrity, passion, and skills to work with the Board of Trustees, our CEO and staff team, and our community, to drive forward a successful and dynamic future for our charity and the families we support.
We’re particularly looking to add the following professional skills and experiences to our team.
- Developing digital products, tools and/or services.
- Directly supporting children and/or families on an ongoing professional basis.
- Fundraising in a charity through voluntary donations or commercial income.
You don’t need to have been a Trustee before, but you do need to be willing to do some training to help you understand the role and the responsibilities that come with it.
We actively encourage applications from under-represented, marginalised and racialised groups, and those with lived experience of any of the barriers families face to having time away together. That’s things like mental or physical ill health, disability, domestic abuse, being a young carer or living on a low income.
We will make adjustments to our schedule and processes to ensure new trustees can be included and supported in the role.
More diverse perspectives on our Board help us make better decisions for families.
What we offer you
The biggest thing we have to offer is the chance to put your skills and experience to good use making the lives of families who are having a tough time better.
You’ll join a team who really care about making a difference and approach it with real openness and drive. Right off the bat we’ll connect you with the other Trustees and staff so you can get to know everyone, and we’ll buddy you up with another Trustee, so you’ve got someone to help you navigate it all as you settle in.
Expenses
You won’t get paid for your time, but we’ll make sure you aren’t out of pocket by covering the cost of your travel to meetings, childcare or other care if you need it, and a range of other expenses you might have while doing the role. We’ll book and/or pay for these in advance if you prefer.
How to apply
When you click 'Quick Apply' you'll find a link to upload your CV and answer a couple of screening questions.
We will make adjustments to the recruitment process wherever possible to ensure that no applicant is disadvantaged for any reason.
- Monday 20th May - Applications close at 9am
- w/c 3rd June and w/c 10th June - First interviews with a panel of current trustees
- w/c 17th June - Second interviews with Jackie our Vice Chair of Trustees
After the interviews we’ll contact anyone we’d like to join the Board with an offer subject to references and checks.
If you accept, we’ll take up your references, do a DBS check and confirm your eligibility to act as a Trustee. If that’s all ok, you’re in! We’ll introduce you to the rest of the Trustees and get started with your induction.
Formal appointment happens at the next Board meeting which is on Thursday 5th August.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you enjoying talking with people and helping them based on your life experiences?
Are you able to volunteer a few hours a week?
Yes? We’d love to hear from you.
What is knus?
knus is the UK’s first free, confidential, mental health peer support and coaching online chat service. knus offers mental health educational plans, relaxation experiences and live workshops.
What does knus mean? 'hug' in Danish.
Here’s some further information on what’s needed:
Are you over 18 and living in the UK?
You must be over the 18 years of age and live permanently in the UK.
Do you have a laptop?
A laptop and a quiet space to volunteer is essential.
How much time can you give?
A minimum of 3+ hours per week is required. We are flexible and like to work around you.
Do you like to learn?
We provide training for all volunteers that join us. Our peer support training is CPD accredited. 20-25 hours of volunteering training is required and is self led online.
If you’re interested head over to our website and we can have a chat or apply here.
Please note - all successful volunteers are required to pay the cost price of £20.60 for an Enhanced DBS check. If you've got a current Enhanced DBS on the update service, this cost will not apply.
You must be a UK resident to apply for this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We have a new volunteer opportunity based at Coventry Probation Office supporting the Change Grow Live Dependency & Recovery team. You will be making a real difference to the lives of others and gaining experience of working with the Dependency & Recovery service and the Prison and Probation service.
We are looking for motivated people who have an understanding of the issues faced by the people we support. You'll be passionate about supporting people to change the direction of their lives, grow as individuals, and live life to its full potential.
As a Criminal Justice Dependency & Recovery Volunteer, you will work closely with Dependency and Recovery Coordinators to deliver a range of tailored activities to adult males who are on probation.
You will support in delivering psychosocial interventions to help the person on probation to achieve their goals around their substance misuse and offending behaviour.
As a Change Grow Live volunteer you will be part of a supportive team, you will have a dedicated member of staff to support and supervise you. All our volunteers receive comprehensive training and guidance to develop within the role.
Please note before applying
- The volunteer role is based at Coventry Probation office on either Mon/Tue/Wed/Thur (office hrs are 9 - 5pm)
- Some of the training for this role is elearning and so access to a laptop in order to complete this will be helpful
- This post is subject to a DBS check at an enhanced level and vetting enhanced level 1 by HMPPS
- Please remember to complete the Personal Statement part of the application as this forms part of the shortlisting process
To find out more about this exciting opportunity please read the attached role description.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Come and work in a vibrant and fun environment and support Caudwell Children to do whatever it takes to change the future of disabled and autistic children and support to help them lead a full and active life.
As a reception volunteer, roles and responsibilities may include:
- Communication with families and other organisations via telephone and email
- Meeting and greeting visitors (including visitor sign in)
- Providing practical and emotional support to children and their families across the country
- Processing and completing applications for specialist equipment, therapies and treatment
- Data inputting onto our metro system
- Providing an information and signposting service
- Answering telephone/email enquiries
- Monitoring our online chat service ensuring families receive the support that they need
The client requests no contact from agencies or media sales.
A bit about this role
If you enjoy driving and would love to use those skills to help our cats, this could be the role for you. Our transport volunteers provide vital assistance to our teams and volunteer groups in the local area by transporting equipment, litter, food– and even cats! They have the essential role of connecting our network of volunteers, sites, vets and supporters.
Without the passionate and committed teams of volunteers across Cats Protection, we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help.
What can you expect to be doing?
- Arranging and transporting equipment, litter and cat food
- Transporting cats to and from vets, foster homes and centres
- Transporting equipment to and from events
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Family Lives was formed over forty years ago by volunteers with the aim of ensuring that all parents had somewhere to turn before they reach crisis point.
Remote Family Support Volunteer – Live Chat
We know that the right support at the right time makes all the difference. Family Lives provides targeted early intervention and crisis support to families who are struggling.
Organisational values:
Mission: We build better family lives together.
Vision: Families should have access to active support and understanding.
Values: Trustworthy, Compassionate and Collaborative
Purpose of the role: To be part of a flexible team providing empathic, caring and informed support to families, carers and others who use our services.
Live chat: is a free confidential service that is accessed via our website. Service users are offered emotional support, information and advice and guidance on a broad range of family issues.
Supervised by: The Shift Supervisor
Activities: The volunteer will be fully supervised, supported and trained to provide the following activities:
·Provide emotional support to family members via our live chat service
·Use the Family Lives support model and tools to provide an empathic responses
·Ensure that all service users receive a high quality experience
·Sign post users to other agencies for information and additional support
·Complete conversation data records
·Alert the shift supervisor to any difficult situations
General: Volunteers should be willing to:
·Attend the relevant volunteer training
·Maintain confidentiality and adhere to the other policies and procedures of the organisation
·Participate in regular support, supervision meetings and learning sessions as agreed
For home based volunteers only:
·Volunteers will need a Laptop/PC, plug in headset with microphone, fast broadband and a private place to work from home
·Volunteers need to be IT/PC literate and confident troubleshooting should they have technical difficulties
Time: We would be looking for volunteers to commit to one four-hour shift per week, plus attending training and supervision.
Location: working remotely from home
You need to be a UK resident
Supervision and Support:
·Supervision during shifts
·Debrief after every shift
·1 to 1 supervision every 6 months
·Staff available outside of shift within office hours
·Annual review
The Benefits of Volunteering:
·Satisfaction in making a real and lasting difference to families who are struggling
·An opportunity to develop experience for CV and references. Family Lives is committed to helping volunteers develop their own learning and development, gaining new skills, knowledge or work experience
·Being part of a team of Family Lives volunteers and staff
·Personal development
·Opportunities to meet and interact with a wide range of people
·Out of pocket expenses reimbursed to a maximum of £10 per session if working from a centre
·Flexible hours
Volunteer Person Specification. We are looking for individuals who:
·Have experience of parenting/being in a parenting role or demonstrable experience of working with parents or children e.g. in their work, previous volunteering or a previous role
·Have an ability to respond empathically to emotional content
·Good written and verbal communication
·Have good keyboard skills and IT skills, with a minimum of 50 wpm
·Can demonstrate a willingness to question their own attitudes e.g. toward different forms of parenting
·Have a fluent, descriptive and expressive use of English
·Can remain open minded and non-judgemental
·Willing to commit to work within Family Lives’ policies, in particular our Confidentiality Policy and Risk of Harm Procedures
·Willing to commit to attending regular supervision and support sessions
·Willing to work as part of a team
·Willing to commit to a mutually agreed period or ideally a 12 months commitment to the organisation.
Typing Task Prior to Application for Live Chat
Prior to you submitting your application for a Live Chat Volunteer, we will require you to do a speed test, we ask for a minimum speed of 50 words per minute.
Please take a screen shot and send it across with your application
You can have up to 3 attempts and decide which result you would like to forward as part of your application
Typing task
Go to the website typingtest
You are required to take the one minute typing test recording all of the results (speed, number of errors and adjusted speed).
We have remote voluntary call taker training groups the dates are below are you would need to be able to attend all 5 Modules from the training group.
Our next training groups are:
June Saturday training dates:
Module 1 – Saturday 8th June
Module 2 - Saturday 15th June
Module 3 – Saturday 22nd June
Module 4 – Saturday 29th June
Module 5 – Saturday 6th July
10am to 2pm
OR
June training dates:
Module 1 – Monday 10th June
Module 2 – Wednesday 12th June
Module 3 – Monday 17th June
Module 4 – Wednesday 19th June
Module 5 – Monday 24th June
10am to 2pm
Please note that all roles offered are subject to a satisfactory DBS being obtained, you will receive details of documentation required prior to your training and this must all be in no later than the second session of your training.
Typing Task Prior to Application for Live Chat
Prior to you submitting your application for a Live Chat Volunteer, we will require you to do a speed test, we ask for a minimum speed of 50 words per minute.
Please take a screen shot and send it across with your application
You can have up to 3 attempts and decide which result you would like to forward as part of your application
Typing task
Go to the website typingtest
You are required to take the one minute typing test recording all of the results (speed, number of errors and adjusted speed).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Family Lives operate a free confidential helpline for anyone experiencing difficulties in their family or relationship.
Our volunteers take calls from parents and carers on a wide range of subjects, whether that might be issues around separation and divorce, isolation, depression, bullying and abuse, dealing with behavioural problems, etc. You can find out more about our services on our website.
We are a national service with home-based call takers county wide and we also have a call centre in Old Hatfield Hertfordshire. Once trained volunteers sign up for a weekly 4-hour shift comprising 3 hours ‘online’ followed by a debrief session with your supervisor which can lasts around half to one hour.
We recruit volunteers with a range of backgrounds and experiences though we ask that volunteers have experience of parenting or working with children and young people, are good listeners and have a willingness to learn. Being remote it will be very important that you have a PC/laptop, plug in headset with microphone, good Wi-Fi and a private place to work from home.
You need to be a UK resident.
Our training programme is excellent and will give you the opportunity to develop the skills needed to offer empathic support and guidance to callers whatever their circumstances; all shifts are overseen by a regular shift supervisor who provides ongoing remote support. We ask our volunteers to make a commitment of 1 year (with time off for holidays), obviously we understand that circumstances sometimes make that an impossibility but can be helpful to know at the outset that is the general expectation.
We have call taker training sessions that run over five sessions and is done remotely connecting you via a Microsoft Teams link.
You would need to be able to attend all five sessions from one of these remote training groups and be available on four occasions to listen into calls, this can be organised remotely.
Remote Call Taker Training Dates:
June Saturday training dates:
Module 1 – Saturday 8th June
Module 2 - Saturday 15th June
Module 3 – Saturday 22nd June
Module 4 – Saturday 29th June
Module 5 – Saturday 6th July
10am to 2pm
OR
June training dates:
Module 1 – Monday 10th June
Module 2 – Wednesday 12th June
Module 3 – Monday 17th June
Module 4 – Wednesday 19th June
Module 5 – Monday 24th June
10am to 2pm
Please note that all roles offered are subject to a satisfactory DBS being obtained, you will receive details of documentation required prior to your training and this must all be in no later than the second session of your training.
The client requests no contact from agencies or media sales.