Teaching Volunteer Roles
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As a Digital Champion you will provide support to our clients who struggle with IT. You will need to understand the importance of digital literacy to our clients. There will be a ‘referral’ system from keyworkers and staff members who will identify clients in need of digital support. In addition, you will provide support to our online Forward Fuse platform and Kaizala (digital messaging app).
To be successful in this role you will have excellent communication skills, IT skills and a true passion and commitment to supporting vulnerable people to address their support needs and fulfill their full potential. The Forward Trust is committed to tackling ‘digital exclusion’ within our client base.
To note: If you have a preference for Fuse moderation or Digital support, please mention this in your volunteer application form.
Accountabilites
Service Delivery – Client support tasks
· Provide remote and/or in-person support for clients who struggle with IT.
· Helping to build clients confidence and self-esteem with using popular digital technology.
· Raising awareness of online services and the support available locally.
· Meeting clients within the community to enable them to access digital devices such as tables and PC’s.
· Build a trusting and supportive relationship with clients.
· Listen to the clients concerns and work with them to overcome those.
Forward Fuse
Fuse is an online ‘learning and knowledge’ platform. It combines elements of social media with e-learning.
· Supporting the Forward Fuse platform as a moderator outside of normal staff working hours – monitoring content and comments for breaking of the Ground Rules, and encouraging engagement.
Kaizala
Forward successfully used the digital messaging app Kaizala (similar to WhatsApp) to help members of the Forward Connect service keep in touch with each other and share support while face-to-face meetings weren’t possible.
- Supporting Kaizala as a moderator outside of normal staff working hours – monitoring comments for breaking of the Ground Rules, and encouraging engagement.
Additional tasks
· Support with web coding (if you have relevant experience)
· Engage in support and supervision provided.
· To keep a good record of your work, including reporting verbally to their supervisor and completing relevant forms.
This may vary depending on your specific team and time commitment.
Expenses
· Travel expenses (within 20 miles of the service)
· Up to £6.50 lunch expenses.
· Any additional expenses will need to be pre-agreed with placement supervisor.
Training & Induction
Induction training will be provided to the volunteer and will include the following:
o E-Learning:
- Data Protection/GDPR/PECR
- Safeguarding – Knowledge
- Health & Safety – Knowledge
- Volunteer Induction – Organisational Awareness
o Digital Unite – available e-learning module and resources to help structure support sessions with clients.
· A full induction to your team including placement specific policies and procedures.
· Additional volunteer training will be discussed and offered according to the need of the volunteer in placement.
Qualities
Below is a list of the qualities that we are looking for from volunteers:
· Must be over 18 years of age.
· Ability to use computers and IT equipment.
· Confident to pass on digital skills in a friendly and supportive manner.
· Content Moderator – ability to evaluate content in line with content and policies.
· Web coding (preferable) – specific information needed.
· To have the ability to engage effectively with the client group.
· To have good verbal and written communication skills.
· To have a clear understanding and maintain a high degree of confidentiality.
· To have a clear understanding of how to set and maintain boundaries.
· To be able to communicate and actively listen to client’s concerns.
· To be able to treat clients in a positive and non-judgemental manner.
· To be committed to own learning and development.
Checks required for the role
· Reference (this may be from a keyworker, volunteer supervisor, tutor or sponsor if you are not able to provide a work reference)
· Enhanced DBS Check
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Become an activity lead
As a volunteer activity lead you will run a local Re-engage group who meet on a monthly or fortnightly basis. You will deliver or facilitate regular physical activity sessions for people aged 75 and over in community centres, pubs or church spaces.
This is a flexible role and each group will host activity guests, along with our volunteer drivers who pick up and drop off our activity guests.
Activities can vary from boules and skittles, dancing or singing, or coming up with your own activity to get people moving. In some groups we may have another person coming in to run a specific class so we would ask you to facilitate this and support the activity guests who are attending on the day.
You will be required to complete a DBS check for this role, for which Re-engage will cover the cost.
Tasks include:
- Facilitating or delivering an inclusive activity with the focus on physical health and social wellbeing.
- Making activity guests feel welcome to the groups and ensuring people can participate in the activities. Activity groups are coordinated by a volunteer group coordinator.
- Following the guidance in your training to ensure that your group sessions are enjoyable, appropriate and in line with our charitable aims.
Your role as an activity lead will be to plan and deliver a session that is achievable for all the activity guests attending. Your session should be inclusive, fun and safely delivered to activity guests. Group activities can stay the same or change on a monthly or fortnightly basis.
This is a long-term voluntary role, so we are ideally looking for individuals who can commit to volunteering with us for at least 12 months.
We are looking for activity leads with the following skills and attributes:
- Well organised
- Good conversation skills
- An enthusiasm for making genuine connections with older people in your community
- A friendly, empathetic approach
- The ability to really listen to people
- Patience
- A good sense of humour
- A passion for improving the lives of lonely and isolated older people.
- The ability to volunteer with others
- Basic computer literacy (including the ability to use email)
- As one of our valued volunteers, you’ll receive training from Re-engage, and support and regular communications from your group coordinator. This is a fun and rewarding role which will enable you to connect with lonely older people and make a real and lasting difference to their life.
The client requests no contact from agencies or media sales.