Vocational services volunteer roles

Retail Lead Volunteer - PDSA

Could you support your local PDSA shop - and help us care for the pets of people in need? 

Every PDSA shop needs an amazing team of volunteers to make it a success and we’re on the lookout for people to join us. 

Our shops raise funds to support our 48 pet hospitals and increase awareness of the work we do to get the nation PetWise. 

With some roles, you may have the opportunity to become a Lead Volunteer or to gain a nationally recognised qualification (NVQ). Lead Volunteers are trained in all aspects of running the shop and can deputise for the manager, so this is a fantastic opportunity that would really enhance your CV. There are many different ways you can help and even a couple of hours a week will make a difference. 

This is a varied and responsible role where you’ll be supporting the Shop Manager and Assistant with the day-to-day running of the shop. You’ll be encouraged to lead on new projects and may be asked to provide cover when the Manager is absent from the shop. 

What skills do I need? 

• Are you a natural team leader and problem solver? 
• Do you have great communication skills? 
• Do you have previous management experience? 
• Are you commercially aware? 
• Do you have good IT skills? 
• Are you confident working independently? 

If the answer is yes to most of these, this could be the ideal role for you. We provide training and we reimburse travel expenses so you won’t be out of pocket 

We can offer you the chance to: 

• Develop fantastic retail and supervisory skills for your CV 
• Work flexible hours that suit you. 
• Make new friends. 
• Gain a qualification (if you meet the requirements)  

We’re looking for people who are: 

• Positive and friendly 
• Willing to take responsibility and manage others 
• Confident with cash handling 
• Aware of health & safety issues 
• Happy working as part of a team 
• Flexible and keen to learn 

Get in touch today to talk to us about volunteering in one of our stores, we’d love to hear from you! 

PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. 

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect. 

To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks. A basic DBS check is required for this role.

Join the board of YMCA and help its work supporting communities through training, wellbeing and social inclusion.

Location: London, WC1H

Closing date: 9 a.m. Monday 17th November

Who we are

Established in 1844, Central YMCA is the founding organisation of the global YMCA movement, now present in over 120 countries.

Central YMCA works at local, regional and national levels, providing high-quality education, training and qualifications. As one of the largest charity Independent Training Providers in the country and the holder of substantial contracts from the Department for Education, Central YMCA provides education and opportunities for employment for young people and adults, irrespective of their background and experience. We work with some of the most socioeconomically disadvantaged groups, and we believe we can have the greatest impact for those falling through gaps in provision or struggling to engage with mainstream provision.

The sectors in which we work have been carefully selected to reflect the Charity’s commitment to supporting careers in areas that are essential for building strong communities. We deliver employability courses, qualifications and apprenticeships in Health and Fitness, Health and Social Care, Early Years and Education, Horticulture and Business Services. We work with key partners in each sector to promote our courses and amplify our reach.

Some of our work is strategically based in socially and economically disadvantaged communities; supporting the vulnerable and those on low incomes, those who have low prior attainment and are facing personal challenges, alongside those needing support through life transitions.

Through our awarding and end-point assessment organisation, Central YMCA also develops qualifications and learning and assessment resources to enable learners to start or develop their careers, predominantly in the physical activity and wellness sector.

Founded in the heart of London in 1844, Central YMCA is the world’s very first YMCA. For over 180 years, we’ve been inspiring people to reach their full potential in body, mind, and spirit. From pioneering youth education and fitness programmes to supporting communities through training, wellbeing, and social inclusion, Central YMCA has always stood for positive change.

Today, we continue that proud tradition by offering recognised training and qualifications, and a range of community programmes that empower people of all ages and backgrounds. We believe in opportunity for everyone — no matter your starting point. Whether you want to improve your health, gain new skills, or make a difference, Central YMCA is here to help you grow stronger, together.

Central YMCA — A historic legacy. A modern movement. Your community.

About the roles

Chair of Trustees

As Chair, you will provide inspirational leadership and clear direction to the Board, ensuring effective governance, long-term sustainability, and strategic excellence across all that we do. You will play a pivotal role in supporting and constructively challenging our CEO and senior leadership team to deliver lasting social impact and drive performance across the organisation.

This is a rare opportunity to help guide one of the most respected charities in the UK as we continue our mission to break barriers to life-enhancing opportunities through education, training, health, and wellbeing.

As Chair, you will:

• Lead the Board of Trustees, ensuring that governance is robust, inclusive, and forward-looking.
• Provide strategic oversight, helping shape the Charity’s vision, policy, and direction.
• Champion Central YMCA’s mission and values, ensuring decisions are aligned with our charitable purpose.
• Support and hold to account the CEO and senior team, ensuring effective delivery of the organisation’s aims.
• Represent Central YMCA externally – across the YMCA movement and with key stakeholders, partners, and policy makers.
• Oversee Board development, succession planning, and the recruitment of new Trustees to maintain a diverse and skilled team.

Chair of the Resources Committee

The Chair of the Resources Committee leads on financial stewardship, ensuring the Charity’s funds and resources are managed responsibly, transparently, and in line with our charitable objectives and legal obligations. The Committee oversees finance, investments, HR, IT, and other resource-related areas.

As Committee Chair, you will:

• Lead the Resources Committee, ensuring meetings are well-organised, effective, and aligned with the Charity’s governance framework.
• Provide strategic guidance and oversight on finance, staffing, and resource allocation.
• Advise the Board on the financial implications of major decisions and long-term plans.
• Lead the annual budget review and monitor performance against financial plans and reserves policies.
• Ensure robust management of investments, reserves, and overall financial sustainability.
• Work collaboratively with the Chief Executive and senior team to support effective resource planning.
• Liaise with the Chair of the Risk and Audit Committee to strengthen financial controls and risk management.
• Support the preparation and presentation of annual accounts, ensuring clarity and transparency.
• Keep the Board informed of its financial duties and promote openness in public reporting.

Safeguarding Trustee

The Safeguarding Trustee works closely with the CEO and Designated Safeguarding Leads to provide assurance to the Board that safeguarding remains a strategic priority across the Charity. They ensure our safeguarding framework is robust, effective, and fully compliant with legal, regulatory, and sector expectations.

As Safeguarding Trustee, you will:

• Provide assurance to the Board on the effectiveness of safeguarding practices and compliance with statutory requirements.
• Offer guidance and expertise in developing and monitoring the Charity’s safeguarding, child protection, and Prevent strategies, policies, and action plans.
• Ensure safeguarding considerations are embedded in all strategic decisions and risk management processes.
• Champion a strong, transparent, and inclusive safeguarding culture aligned with our Equality, Diversity and Inclusion commitments.
• Ensure arrangements meet legislative and regulatory expectations, including Ofsted and statutory guidance such as Keeping Children Safe in Education.
• Work with trustees and senior staff to embed safeguarding across all learning environments and youth-focused provision.
• Monitor the implementation of safeguarding and Prevent action plans, escalating risks or concerns to the Board where necessary.
• Provide assurance that safeguarding concerns are reported, escalated, and addressed appropriately, with clear routes for staff, learners, and the public to raise issues.
• Represent Central YMCA’s safeguarding commitment externally, promoting best practice with partners, funders, and sector bodies.
• Attend Board meetings, relevant sub-committees, and safeguarding briefings, maintaining up-to-date knowledge of safeguarding and Prevent developments.
• Support transparency by promoting public visibility of safeguarding arrangements, including statements and reporting routes.

Who we are looking for

Chair of Trustees

We are seeking a Chair who:

• Brings a strong commitment to Central YMCA’s values and purpose.
• Demonstrates inclusive, strategic, and inspiring leadership.
• Has experience of governance, either in a charity, public, or corporate setting.
• Is confident working with senior executives to balance support with appropriate challenge.
• Has the ability to represent Central YMCA with credibility and integrity across a wide range of audiences.
• Brings strong networks and the ability to connect the organisation to new opportunities and partnerships.
• Proven experience in governance — ideally as a Chair, Trustee, or Non-Executive Director — within the charity sector, social impact organisations, or relevant industries.
• The ability to chair meetings effectively, foster collaboration, and build consensus.
• The confidence to make informed decisions under pressure, even when challenging majority opinions, and to provide constructive challenge and influence at Board level.

Chair of Resources Committee

The ideal candidate will bring:

• A recognised financial qualification (e.g. ACA, ACCA, CIMA) or substantial senior financial management experience.
• A strong understanding of education and charity finance, SORP, and relevant regulatory requirements.
• Excellent analytical and evaluation skills, with the ability to exercise good judgement and interpret complex information.
• The ability to chair meetings effectively, foster collaboration, and build consensus.
• A solid understanding of governance principles, business models, finance, funding, and charity regulation compliance.
• The interpersonal skills to work effectively with people from diverse backgrounds, experiences, and perspectives.

Safeguarding Trustee

The ideal candidate will bring:

• Experience of overseeing safeguarding arrangements in an education or youth care setting (including children’s social services or local authority), with direct experience managing safeguarding issues affecting young people aged 14+.
• Strong working knowledge of government safeguarding, Prevent, and child protection strategies, as well as safer recruitment practices.
• Familiarity with Charity Commission guidance on safeguarding and governance expectations for trustees.
• Commitment to promoting and supporting equality, diversity, and inclusion across all areas of the Charity’s work.
• Experience of working at a senior level in post-16 or vocational education, or within a local authority involved in education policy or strategy.

Why join Central YMCA?

At Central YMCA, we’ve been changing lives for over 180 years. Today, we continue to support people from all walks of life through education, employability, health, and wellbeing programmes. Joining us as Chair offers a unique chance to shape the next chapter in this proud history – ensuring we remain as relevant, inclusive, and impactful as ever.

If you are an accomplished leader who believes in the power of community and lifelong opportunity, we would love to hear from you.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close at 9 a.m. Monday 17th November.