Volunteer roles for the Arts, Culture and Heritage sector
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Front Desk Volunteer, you will be the welcoming face of Historic Croydon Airport, responsible for ensuring visitors have a smooth and enjoyable experience. You will manage visitor check-ins, handle donations, and support merchandising activities.
Responsibilities:
Reception Duties:
-
Visitor Reception:
-
Greet visitors warmly at the front door or Reception desk.
-
Check if visitors have pre-booked and verify booking details.
-
Keep the Reception Desk attended at all times.
-
Booking Management:
-
Obtain booking sheets from Graeme and update them throughout the day.
-
Set out and supervise the donation box.
-
Maintain a supply of hand sanitisers, leaflets, and other materials.
-
Re-stock leaflet holders in the Main Entrance lobby.
-
Visitor Handling Procedures: People with a Booking:
-
Check the Lead Name off the booking list and confirm the number of visitors in the group.
-
Request a donation of £8 per adult on entry, payable by cash, credit card, cheque (to Historic Croydon Airport Trust), or QR code.
-
Ensure the donation process is completed.
-
Inform visitors of the location of toilets and answer any questions.
-
Ask visitors to wait in the Waiting Area until their Guide collects them.
-
Manage additional visitors, ensuring tour groups do not exceed 12 people, including the Tour Guide.
People without a Booking:
-
Politely inform visitors that entry is by pre-booking online.
-
Check the booking list for vacant slots and inform visitors of available times and spaces.
-
Advise visitors to book and return at the specified time, noting they cannot wait inside AH.
-
Allow visitors to wait outside for potential "no-shows" if they wish.
-
Be polite, sympathetic, but firm if turning people away, and provide the date of the next Open Day and booking details.
-
Seek assistance from Graeme or Mike if needed.
-
Visitor Departure:
-
Thank visitors for coming and say goodbye.
-
Encourage visitors to review their experience on Tripadvisor (Croydon Airport Visitor Centre).
Merchandising Duties:
-
Merchandise Stall Management:
-
Set up and take down the HCAT Merchandise stall.
-
Retrieve and replace sale items from/to the cupboards under the model in Reception.
-
Run the merchandise stall, selling items to visitors.
-
Cash Handling:
-
Manage the float, monetary takings, cashing up, and recording total takings at the end of the day.
-
Ensure cash takings are not left unattended and hand them over to a Trustee at the end of the day.
-
Stock Monitoring:
-
Monitor stock levels and advise Jeff if stocks are running low.
Qualifications:
-
Friendly and welcoming demeanor.
-
Strong communication and interpersonal skills.
-
Ability to manage bookings and handle donations accurately.
-
Experience in handling cash and managing merchandise sales.
-
Punctual, reliable, and able to adhere to procedures.
-
Commitment to providing a respectful and inclusive experience for all visitors.
Training: Volunteers will receive an induction, including a review of booking procedures, handling donations, and merchandise management. Ongoing training sessions and resources will be provided to support the role.
Benefits:
-
Be the welcoming face of Historic Croydon Airport.
-
Gain experience in visitor management and merchandising.
-
Contribute to the educational and cultural enrichment of the community.
-
Be part of a supportive and passionate team.
Application Process: If you enjoy engaging with the public and are enthusiastic about history, we would love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Programming volunteers provide a warm welcome to everybody as part of the programming on property, making sure our visitors get the most from their experience with us.
This role will suit you if you are:
- Someone who loves meeting people and being part of a team
- Looking for new experiences
- Wanting to utilise your communication skills or develop them further
- Someone who enjoys a busy environment
- Flexible with what you can support with, there will be a rota you can pick and choose the events and activites you wish to get involved in
- Cheerful – even when last minute changes including the weather affect proceedings
By getting involved you could:
- Help support activities across the property
- Support ticketing, guiding, ushering and hosting events with external partners
- Enjoy some of our events 1st hand from a seat in the wings
- Become part of a friendly and dedicated team
- Enjoy new experiences and learn something new every day
- Build your confidence and experience
- See first-hand the rewarding results of helping visitors have a great time
- Share your enthusiasm and passion for what we do
You’d also be joining Europe’s largest conservation charity and the wider National Trust team proudly looking after 780 miles of coastline, over 250,000 hectares of land, over 500 historic houses, castles, ancient monuments, gardens, parks and nature reserves (including lighthouses, villages, pubs and a gold mine!). We are a unique charity welcoming millions of people each year and with a vision to open up places for the benefit of everyone, for ever.All National Trust volunteers will be asked to
- Respect and uphold the National Trust values whilst volunteering with us.
- Complete training required of all NT volunteers and any role specific training
- Adhere to relevant policies and processes including safeguarding, health and safety, and equality and diversity.
We want all our volunteers to feel welcome and to have an equally positive experience when volunteering with us. So, volunteers will:
- Be provided with the necessary induction, training, equipment and reasonable adjustments to do this role well and safely
- Be offered expenses to cover agreed travel costs between home and place of volunteering.
- Have remote access to support, news and rotas via our volunteer website
Tasks and responsibilities
- Providing a warm, welcoming and friendly approach to all of our visitors to our events and activities
- Supporting our visitors by providing them with information and guidance so they get the most from their time with us during the event
- Supporting visitors at several points throughout their experience
- Being ‘in the know’ at events and during activities to best help our supporters enjoy it in the way best suited to them
- Support accessibity needs during events to help ensure all visitors are feel included and welcome
- Responding to situations to ensure we always provide a great experience for people – and often spotting issues before they happen!
- There will be plenty of opportunities to do the little things that make a big difference to someone’s experience at Ickworth
- Helping things run as smoothly and safely as possible – this includes getting to know health and safety and evacuation procedures.
- Being part of a team that may need to adapt and change in response to local needs, National Trust priorities or changes to government guidelines
Skills acquired: Adaptability, Advice & Guidance, Communication Skills, Community Development, Crafts, Customer Service, Event Support, Fundraising, General Education, General Play and Recreation, Guiding, Interpersonal Skills, Music Arts, Public Relations, Teamwork, Theatre Arts, Visual Arts, Youth Activities Management
We’re Europe’s biggest conservation charity and we look after nature, beauty and history for everyone to enjoy.



The client requests no contact from agencies or media sales.
Two Temple Place is a magnificent neo-Tudor gem in central London, built in 1895 for William Waldorf Astor. In 2011 we opened our first annual free exhibition, and since then exhibitions have welcomed 460,000 visitors. We run a growing programme of cultural and community events designed to open our doors more often, to more people. We rely on our friendly and enthusiastic team of more than 180 volunteers to make our free exhibitions possible. We are recruiting volunteers for our 2026 exhibition, The Weight of Being, which will explore the profound ways in which external pressures shape artistic expression, mental health, and resilience, highlighting the power of art as a means of expression, resistance, and survival.
Volunteers provide support in a front of house role by:
•Welcoming and engaging with visitors
•Ensuring the safety of visitors and exhibition objects
•Providing information about the building, the exhibitions, and events
•Looking after the gallery spaces
•Helping us run the exhibition shop (optional)
We look to recruit volunteers who are:
•Friendly & polite
•Helpful & proactive
•Punctual & reliable
•Keen to learn & enthusiastic
We welcome people of all abilities and offer a supportive environment for those with additional needs. We provide all training for the role; no prior volunteering or gallery experience is needed, just enthusiasm and commitment!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
See inside our Collections storage facility - closed to the public - and help us prepare to move our collection to a new facility
What is an Inventory volunteer?
The RAF Museum has many items in its collection which are not currently on display. Our inventory volunteers will ensure that we have an up-to-date record of all the items in our reserve collection, their purpose and condition, to help us prepare to move from our current store outside Stafford to a new storage facility in Cosford. This is a weekday only opportunity.
This role sits within the RAF Museum’s Midlands Development Programme which will transform our museum and our impact on the local community through a series of phased projects – engaging audiences who may not obviously identify with the RAF story by finding common interests and histories which link them. As part of this project, we are planning a new learning centre, outdoor spaces, collections hub and major exhibition.
What will I be doing?
The Inventory Volunteer role could encompass various tasks, which might include:
· Assessing objects’ condition
· Measuring and weighing items
· Undertaking cleaning as required
· Object photography
This role is perfect for you if you…
· Are curious and eager to learn
· Pay attention to detail
· Have a light and careful touch
· Are happy working as part of a team
· Are organised and able to keep accurate records
How much time would I need to commit?
Ideally a half day (09:00 to 12:00 or 13:00 to 16:00) once a week, although other arrangements can be considered on a case-by-case basis. We would ask that volunteers commit to a minimum of 20 volunteering sessions. This is a weekdays only opportunity.
What's in it for me?
· Becoming part of a great team of volunteers and staff
· See and handle objects from the RAF Museum’s collection not on public display
· Learn about object conservation
· Discover more about the history of the RAF
· Gain behind-the-scenes experience within the heritage sector
· 25% discount at our retail outlets and café[KS1]
· Travel expenses reimbursed up to £14.50 per day, in line with our policy
· Free entry to a wide range of museums and heritage sites across the UK.
The client requests no contact from agencies or media sales.

