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Volunteer management volunteer volunteer roles

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Mast Cell Action, Remote
Unpaid role, expenses paid
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Closing in 4 days
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Mast Cell Action
Remote
Unpaid role, expenses paid
Voluntary

Using Anonymous Recruitment

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Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Keytasks include:

· Lead on recruitment activity and selection decisions

· Carry out initial conversations and informal screening

· Coordinate onboarding and inductions

· Allocate tasks 

· Support volunteers day to day

· Build relationships and maintain engagement

· Deliver role-specific training

· Ensure volunteers complete required training

· Address minor issues and provide feedback

· Escalate concerns to HR where needed

· Maintain volunteer records (contact details, availability, hours if needed)

· Act as main point of contact for volunteers

· Conducting 1-1s with volunteers as well as offering informal support

· Raise safeguarding concerns as appropriate using internal processes and procedures

· Maintain confidentiality and follow charity policies and procedures

· Undertake relevant training

Key Objectives Include:

· Ensure that Mast Cell Action has a steady stream of volunteers enabling the charity to achieve its objective goals

· Represent Mast Cell Action professionally at all times, demonstrating strong communication skills, reliability, and adaptability whilst working remotely

Experience/skills required:

· Proven experience as a volunteer manager/coordinator or relevant HR experience

· Excellent verbal communication skills, with the ability to engage diverse audiences and adapt your communication style to different formats and audiences.

· Patience, empathy and compassion. Openness to support people from all backgrounds

· Reliability and trustworthiness

· Proficiency in CRMs and able to use our bespoke database to maintain accurate volunteer records

· Ability to work independently and collaboratively as part of a remote team, demonstrating reliability, flexibility, and professionalism at all times.

Application resources
Organisation
Mast Cell Action View profile Organisation type Registered Charity Company size 6 - 10
Posted on: 17 August 2026
Closing date: 15 November 2026 at 16:47
Tags: Human Resources, Volunteering Management, Safeguarding