Volunteer roles for the Health sector

Tasks may include:

• Answer the telephone efficiently and in a welcoming manner.

• Ensure that all staff, volunteers and visitors sign the attendance book on arrival and departure.

• To be warm, welcoming, considerate and understanding to all patients and visitors.

• Familiarise themselves with the daily listings so that they are aware of visitors to the Hospice. 

• Ensure he/she is aware of any meetings to be held at the Hospice.

• Ensure all Fire, Health & Safety rules are observed and be aware of their responsibility for their own and others safety.

• Ensure that confidentiality is maintained at all times.

As a member of the GACD Board of Trustees, you will provide strategic leadership and oversight for GACD as it seeks to fulfil its charitable objects. You will ensure GACD operates in accordance with its governing document and meets its legal and regulatory requirements. The role is voluntary, and trustees do not receive any renumeration for their contribution to the governance of GACD.

The appointment will commence in December 2025/January 2026 for a three-year term, in the first instance.

Why the role is important to us

Our trustees are jointly and severally responsible for the overall governance and strategic direction of GACD, its financial health, integrity of its activities, and for setting and overseeing the delivery of the organisation’s aims and objectives. The Charity Commission’s Guidance ‘The essential trustee: what you need to know, what you need to do’ identifies the main duties of a trustee as to:

1. Ensure the charity is carrying out its purposes for the public benefit
2. Comply with the charity’s governing document and meets its legal and regulatory requirements
3. Act in the charity’s best interests
4. Manage the charity’s resources responsibly
5. Act with reasonable care and skill
6. Ensure the charity is accountable
7. Reduce the risk of liability.

What you will bring to the Board

The current Board members would particularly wish to seek a new trustee that offers experience in one or more of the following areas:

1. Prior governance experience, ideally in a charity context (essential)
2. Leadership or senior management experience within the charity sector and familiarity with UK charity regulation, legislation and operations (essential)
3. Applied health/medical research, or health research funding.
4. Communication strategies to enhance profile and impact.
5. Links to relevant networks and potential stakeholder organisations in chronic diseases.

What you will do

As a GACD trustee, you will:

1. Ensure that GACD has a clear strategy and that the goals are in line with GACD’s charitable objects.
2. Ensure GACD functions within all applicable legal and regulatory requirements and in line with its governing document, continually striving for best practice in governance.
3. Promote and develop GACD in order for it to grow and maintain its global public benefit (or to recognise the situation when it may be more appropriate to wind the charity up where there is no longer a need to provide the services it does or because the charitable objects are no longer relevant to contemporary social situations).
4. Ensure the effective and efficient administration of GACD and its resources in pursuit of its objects, striving for best practice in governance.
5. Ensure that key risks are identified, monitored, and mitigated effectively.
6. Take appropriate professional advice in all matters where there may be a material risk to GACD, or where the trustees may be in breach of their duties.
7. Provide strategic oversight, support and challenge to the Chief Executive.
8. Ensure the GACD has the proper arrangements in place for the appointment, supervision, support, appraisal and remuneration of the Chief Executive.
9. Safeguard the good name and values of GACD.

About you

You possess:

1. A willingness to commit to GACD and to devote the necessary time and effort (approximately four days annually, including scrutinising papers and meeting preparation time). Trustees are expected to attend all Board meetings.
2. Leadership and senior management experience with an ability to carry the confidence of colleagues.
3. An ability to be strategic and forward-looking in relation to the charity’s objects and aims.
4. Sound, independent judgment and a willingness to speak your mind, contributing to discussions.
5. An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship and adhering to recognised principles of public life that include selflessness, integrity, objectivity, accountability, openness and honesty and leadership.
6. Good communication, interpersonal, team working and decision-making skills and the ability to respect confidentiality to work effectively as a member of the Board.
7. A commitment to equality, diversity, and inclusion. 

Disqualification

Trustees must not be disqualified from acting as a trustee. You must not:

1. Have an unspent conviction for an offence involving deception or dishonesty (such as fraud).
2. Be bankrupt or have entered into a formal arrangement (e.g. an Individual Voluntary Arrangement).
3. Have been removed as a charity trustee because of wrongdoing.
4. Have an unspent conviction for:
   1. Specified terrorism offences
   2. A specified money laundering offence
   3. The offence of contravening a Charity Commission Order or Direction
   4. Offences of misconduct in public office, perjury, or perverting the course of justice
   5. For aiding, attempting or abetting the above offences.
5. Be on the sex offenders register.
6. Have an unspent sanction for contempt of Court.
7. Have disobeyed a Commission Order.
8. Be a designated person (under specific anti-terrorist legislation).

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

 Key dates

Closing date

26 September 2025

Interview (virtual)

w/c 13 October 2025

Invited to observe Board meeting

2 December 2025

Position starts

Approx. 1 January 2026 (or earlier)

Board meeting dates 2026

TBC

We have a fantastic opportunity for a Volunteer Car Drivers to join our team based in Littlehampton. 

Are you ready to make a meaningful impact in your community? Join us as a Patient Transport Volunteer Driver and become a vital part of our Patient Transport Service in your local area. Your commitment will ensure that vulnerable patients can access essential medical appointments on time with ease and comfort.

Our volunteer team is a diverse blend of individuals united by a shared desire to make a positive difference in their communities.

As a volunteer, you'll be the friendly face that patients rely on during their journey to appointments. Your role is simple yet profoundly impactful: providing safe and reliable transportation, while offering reassurance and support during a challenging time in their lives.

No prior experience is necessary - just bring your caring attitude, a 4-5 door car, and some spare time. Whether you're available from the crack of dawn or prefer flexible hours that fit around your schedule, every contribution counts.

By volunteering, you will experience the fulfilment of giving back to your community and supporting the NHS. Join our growing team of compassionate volunteers who are dedicated to enhancing patient care and making a real difference in people's lives.

What benefits can you expect?

·50p per mile with reimbursement for approved expenses

·The chance to make a tangible difference in your local community

·Be a part of our excellent EMED Volunteer Team

·Comprehensive induction, training, and ongoing support

·Opportunities to connect with new people

Other duties include:

·Drive patients to non-emergency appointments

·Assist individuals in accessing vital hospital services

·Coordinate with our dispatch teams for seamless operations

·Foster positive relationships within the community

·Enjoy the autonomy of volunteering independently while knowing you have the backing of a supportive team

What we're looking for:

·A valid driving licence with (no more than 6 penalty points)

·A friendly and empathetic demeanour

·Access to a 4 door (minimum) car

·Alignment with our organization's values

·Basic IT skills (like the use of smartphone)

Please note that this role will be subject to several regulatory pre-employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview. Your HMRC record, available to download from the Government Gateway may help you in preparing this information when required.

Our Values 

Collaborative – we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.

Agile – We listen, learn and adapt to improve the business, each other, and ourselves.

Reliable – We do what we say we will do, we take responsibility and we behave with integrity.

Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.

About Us

The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with circa 4,000 colleagues across 60 depots. Our ambition is to continue developing patient care transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.

EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect.

EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best.

EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.

We have a fantastic opportunity for a Volunteer Car Drivers to join our team based in Littlehampton. 

Are you ready to make a meaningful impact in your community? Join us as a Patient Transport Volunteer Driver and become a vital part of our Patient Transport Service in your local area. Your commitment will ensure that vulnerable patients can access essential medical appointments on time with ease and comfort.

Our volunteer team is a diverse blend of individuals united by a shared desire to make a positive difference in their communities.

As a volunteer, you'll be the friendly face that patients rely on during their journey to appointments. Your role is simple yet profoundly impactful: providing safe and reliable transportation, while offering reassurance and support during a challenging time in their lives.

No prior experience is necessary - just bring your caring attitude, a 4-5 door car, and some spare time. Whether you're available from the crack of dawn or prefer flexible hours that fit around your schedule, every contribution counts.

By volunteering, you will experience the fulfilment of giving back to your community and supporting the NHS. Join our growing team of compassionate volunteers who are dedicated to enhancing patient care and making a real difference in people's lives.

What benefits can you expect?

·50p per mile with reimbursement for approved expenses

·The chance to make a tangible difference in your local community

·Be a part of our excellent EMED Volunteer Team

·Comprehensive induction, training, and ongoing support

·Opportunities to connect with new people

Other duties include:

·Drive patients to non-emergency appointments

·Assist individuals in accessing vital hospital services

·Coordinate with our dispatch teams for seamless operations

·Foster positive relationships within the community

·Enjoy the autonomy of volunteering independently while knowing you have the backing of a supportive team

What we're looking for:

·A valid driving licence with (no more than 6 penalty points)

·A friendly and empathetic demeanour

·Access to a 4 door (minimum) car

·Alignment with our organization's values

·Basic IT skills (like the use of smartphone)

Please note that this role will be subject to several regulatory pre-employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview. Your HMRC record, available to download from the Government Gateway may help you in preparing this information when required.

Our Values 

Collaborative – we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.

Agile – We listen, learn and adapt to improve the business, each other, and ourselves.

Reliable – We do what we say we will do, we take responsibility and we behave with integrity.

Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.

About Us

The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with circa 4,000 colleagues across 60 depots. Our ambition is to continue developing patient care transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.

EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect.

EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best.

EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.

Are you passionate about supporting and managing volunteers in a small charity? Our Volunteer Coordinators will recruit, support & develop a team of volunteers, to enhance our work supporting people impacted by a chronic pain condition

What will you be doing?

We are looking for 3 volunteer coordinators to join the coordinators team who will volunteer to support our volunteers in various roles. The volunteer coordinators will 

• Help to assess organisational and programme needs to determine number and range of volunteers needed for particular projects
• Help to recruit, and assure the adequate training of suitable, reliable volunteers
• Co-ordinate the volunteers to ensure that there is always someone available to support all our services 
• Help to create and distribute information regarding volunteer policies and procedures
• Monitor volunteers during their appointments to retain or replace candidates
• Meet and check-in with volunteers regularly to assess their progress and satisfaction, as well as to conduct evaluations or skills audits
• Help to induct new volunteers
• Maintain regular communication among volunteers and between an organisation and its volunteers, in order to share news, progress, and available positions
• Maintains a database of volunteers and projects and track metrics
• Help to promote the charity and its volunteer accomplishments 
• Set up and arrange any relevant training required for volunteers

What are we looking for?

The Volunteer Co-ordinators role requires proactive and detail orientated individuals with an organised approach and an interest in supporting small charities. They will have good communication skills. The Volunteer Co-ordinators are responsible for the volunteer aspects of Burning Nights CRPS Support to ensure the smooth running of the charity’s services and ensuring that the volunteers are used optimally.

Our Volunteer Co-ordinators are also responsible for ensuring that suitable volunteers have DBS checks where needed and they are adequately trained to do their role working with our Charity Administrator.

Essential

• Experience in volunteering or HR and recruitment
• Managing and supporting volunteers
• Time manage effectively
• Supporting and advising others on policies and procedures
• Ability to motivate and encourage
• Working knowledge of databases
• Excellent communication and interpersonal skills
• Excellent organisation and team building skills

Desirable

• Facilitation and/or training skills
• Personal experience of volunteering

What difference will you make?

You most likely will not have heard of Complex Regional Pain Syndrome (CRPS), and you wouldn’t be alone in this! But we see and know first hand the impact it has on those living with it and on those caring for someone with the condition. We know the huge challenges they face even with simply getting a correct diagnosis, let alone the appropriate treatment and relevant support. 

You will join the charity during a challenging period and your expert knowledge and experience will be invaluable to our success. You will have a key role in ensuring we can maintain our support services and become a sustainable charity to allow us to fulfil our aims. 

What's in it for the volunteer?

This role is a fantastic opportunity to volunteer with a small but ambitious charity, developing and honing your skills.

You could gain experience in the charity sector, a broader C.V, or a sense of accomplishment from using your skills to help people affected by a very painful condition.

You would be a part of our small, friendly, forward-thinking charity team, focused on reaching people who may not have heard about the charity or the condition. You would have a key role in developing a volunteering team. This is a fantastic opportunity for you to make a real difference to a rare condition.

A few more details

If you don't have the exact experience, but are interested to volunteer with us, please apply! We would be thrilled to find out about how your interests and experience match with our needs or what we are doing. 

This role is done remotely using Zoom, phone and email. You would be working closely with the volunteers and trustees. However we would have regular updates and remote meetings with the Chair and/or Trustees.

We have an induction process to help successful applicant to understand how our Charity operates.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Communications Volunteer for the Newcastle and Gateshead Group. As our Communications Volunteer you’ll make sure people know they have a local MS Society group to turn to.

In this role you’ll be able to develop your writing skills, and gain an experience of communicating across a range of digital channels. 

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s

About the project: 

The Helpdesk Project is a unique initiative where trained volunteers offer information on local services and peer support to people attending MS clinics at the Walton Centre in Liverpool.

More than 130,000 people live with multiple sclerosis (MS) in the UK. Every one of them shares the uncertainty of life with MS.

People are most likely to find out they have MS in their thirties, forties and fifties; news that can be worrying and heartbreaking. Having somebody who has local knowledge and can signpost to information and services can provide vital support to people at the start of their MS journey.

About the role:

Do you have good organisational and communication skills?

We are looking for a volunteer who could help with supporting people with MS at the support desk. Please see the Role Description for more details about the tasks you may be involved in.

Time and Commitment

This role will take place at the Walton Centre Hospital.

We are looking for volunteers who can offer two or three hours a week, where you would attend the hospital help desk.

There will also be quarterly volunteer support sessions you will be asked to attend.

Training and support:

You’ll receive role-specific training and support from the MS Support Team and the Regional Development Officer.

About the project: 

People are most likely to find out they have MS in their thirties, forties and fifties; news that can be worrying and heart-breaking. Having somebody with local knowledge and can signpost to information and services can support people at the start of their MS journey.

The Helpdesk Project is a unique initiative where trained volunteers offer information on local services and peer support to people attending MS clinics at the Walton Centre in Liverpool. 

About the role: 

We are looking for Administration volunteers who can offer assistance to the Lead Support Volunteer to coordinate the running of the service by sending out information and rotas and taking meeting minutes. Please see the Role Description for examples of activities you may be involved in. 

Time and Commitment: 

One/two hours a week, which can be carried out at home 

Training:

You’ll receive role-specific training and support from the Lead Support Volunteer and the Regional Development Officer. There will also be quarterly volunteer support sessions you will be asked to attend.

About the project: 

The Helpdesk Project is a unique initiative where trained volunteers offer information on local services and peer support to people attending MS clinics at the Walton Centre in Liverpool.

More than 130,000 people live with multiple sclerosis (MS) in the UK. Every one of them shares the uncertainty of life with MS.

People are most likely to find out they have MS in their thirties, forties and fifties; news that can be worrying and heartbreaking. Having somebody who has local knowledge and can signpost to information and services can provide vital support to people at the start of their MS journey.

About the role:

Do you have good organisational and communication skills?

We are looking for a volunteer who could help with recruiting and supporting other volunteers within the project. Please see the Role Description for more details about the tasks you may be involved in.

Time and Commitment

We are looking for volunteers who can offer two or three hours a week.

This role can be carried out at home and we would also like you to attend the hospital help desk on an occasional basis 

There will also be quarterly volunteer support sessions you will be asked to attend.

Training and support:

You’ll receive role-specific training and support from the MS Support Team and the Regional Development Officer.

We have 250 local groups which play a vital part in supporting people affected by MS across the UK. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Co-Group Coordinator for our Sheffield and Rotherham group. As our local Co-Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.

In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills. 

Time Commitment

We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the Sheffield and Rotherham area to carry out this role.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Arthritis Action is a registered charity, and company limited by guarantee, whose directors are the members of the Board of Trustees. The Board of Trustees is the ultimate decision-making body of Arthritis Action, and most of the Board also serve as members of committees or working groups which report to the Board. The Board of Trustees is committed to continually improving its governance of the Charity, and meets as a whole on a minimum of four occasions in each calendar year. For efficient operational purposes, the Board of Trustees is also sub-divided into two working Committees - the Finance & Risk Committee and the Remuneration & Nominations Committee. We are currently looking for Trustees with access to an established professional network, who can advise our growing organisation and support the delivery of our exciting strategy.

In particular, we would welcome new Trustees with the following areas of expertise:

• Charity Fundraising & Income Generation
• Law
• Accountancy
• IT & cybersecurity in the charity sector or small business
• Professional experience in the NHS We would particularly like to hear from individuals from under-represented or diverse groups

 The role of the Trustee is to:

• Ensure that:
  • you understand Arthritis Action’s purpose and that you are able to explain how all of its activities are intended to further or support its purpose;
  • the Charity pursues its purposes and objectives, as defined in its Articles of Association, and does not apply its resources on activities which are beyond the scope of its purposes and objectives;
  • the Charity complies with charity law, company law and any other relevant legislation or regulations;
  • a high standard of governance is maintained at all times;
  • the Charity complies with statutory accounting and reporting requirements and is appropriately accountable to members, the Charity Commission and other stakeholders;
  • the Charity’s values, principles and good name are upheld in the delivery of its purposes and objectives.
• Act in the best interests of the Charity, its members and its stakeholders at all times, and either avoid or declare potential conflicts of interest.
• Work with fellow Trustees to:
  • set the Charity’s overarching vision;
  • shape and drive the Charity’s strategy; and o ensure that the Charity remains focussed on achieving its strategy by setting targets and evaluating performance against these targets.
• Devote sufficient time to prepare for and participate fully in board meetings, committees or ad hoc working groups.
• Contribute actively in leadership and decision making of the Charity, by making balanced and adequately informed decisions with due regard to the long term as well as the short term.
• Ensure efficient and effective management and administration of the Charity, including establishing internal accountability and making sure that appropriate policies and procedures are in place.
• Safeguard the Charity’s assets and resources and ensure the financial stability of the Charity.
• Use any specific skills, knowledge or experience you have to help the Board of Trustees reach quick and sound decisions by leading discussions, focusing on key issues, providing advice and guidance on new initiatives, or other issues in which you have expertise.
• Maintain confidentiality in respect of all sensitive information.
• Identify and manage risks with a considered, proportionate and balanced approach.
• Appoint and support Arthritis Action’s Chief Executive and monitor their performance.
• Promote the work of Arthritis Action externally.

Every day, The Shakespeare Hospice makes a difference to the lives of local people living with a life-limiting illness, and to those who matter most to them.  We are now seeking a new Trustee to help us shape the future of this vital work.

Based in Stratford upon Avon, we offer services across South Warwickshire and the surrounding areas.  Our aim is to ensure that people living in our community with a life-limiting illness, and their family and friends, are supported with the care and compassion they deserve.

We are now looking for a new Trustee who shares a passion to serve our community and who can help us ensure that we are able to deliver our services today, tomorrow and for always. This is a voluntary role, working alongside fellow Trustees, the Senior Leadership Team and our Chief Executive to ensure the Hospice continues to thrive in today's challenging environment.

We welcome applications from individuals who can bring professional expertise in one or more of the following areas:

• Fundraising strategy and donor engagement
• Corporate partnerships and sponsorship
• Charity retail
• Trusts and foundations

Strong local connections in Stratford upon Avon and the wider area would be especially valuable.

As a Trustee, you will bring your professional insight to provide oversight, challenge and support.  Just as importantly, you will share our Hospice values: compassion, community and commitment.

The time commitment is around one day per month, including four Board meetings, at least one strategic planning day, the AGM and participation in one of our committees.  Trustees also enjoy attending Hospice fundraising events and engaging with our local community.

We are committed to building a diverse Board that reflects the community we serve. We particularly welcome applications from younger people, people with disabilities and candidates from black and minority ethnic backgrounds.

Our challenge
Brain tumours do not discriminate and they do not respect boundaries. They can strike anyone, at any age. And they strike quickly.

The Support Team at The Brain Tumour Charity are aiming to address the clear gap in emotional support available to those affected by a brain tumour diagnosis, by expanding their counselling service. We know the difference that talking therapy can make and our goal is to reach more people, ensuring everyone that wants it, gets the support that they need.

How can you help?
As a Counselling Assessment Volunteer for this service, you will be the first point of call for new clients entering in to the service. This role will require you to talk to a wide range of people - from those newly diagnosed, to others at end of life and also bereaved. As a Counselling Assessment Volunteer, you will be required to:

• Carry out pre-booked counselling assessments with clients who have self-referred themselves into the counselling service
• Gather information through the assessment about the client’s circumstances, explore their needs, explain how the service can help and discuss with them whether the counselling service is suitable
• Confidently follow our safeguarding process, to ensure risk is assessed and appropriate steps are taken to safeguard each client’s well-being
• Observe confidentiality in line with our organisational policy
• Keep accurate and appropriate records on our internal database

We’re looking for...
Someone who is empathetic and supportive in nature, and who is excited by the opportunity to bring this counselling service to the wider brain tumour community. You will also need:

• Experience in providing emotional support to others, perhaps through another role focusing on bereavement, mental health or life limiting illnesses
• Ideally have had previous training in counselling, mental health first aid, or other relevant course
• Ability to work autonomously
• Relevant IT skills in order to maintain appropriate and accurate records on our counselling database
• As this is a home-based role, you will need access to a telephone and computer that you are happy to use for this service

The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities.

What can you gain from volunteering?

• You’ll have the opportunity to apply your existing support skills in a new way
• You will join a pioneering team, who are passionate about expanding the counselling service
• You will be supported in your role and will have a check in and check out with a team member before and after each shift

Time commitment
We are looking for a commitment of 2 hours per week (minimum) which would allow you to carry out 2 assessments. All assessments must be carried out between 9:30am-4pm and we would ask all volunteers to work on a rota system, volunteering at the same times each week.

Practical considerations
You will receive a full induction to The Brain Tumour Charity and any specific training for the role, as well as ongoing direction from one of the team, who will be your key contact. We carry out references for all individuals who will be volunteering with us on a regular basis. Volunteers will be required to complete some internal training, data protection and disclosure documentation before commencing the role. Volunteers must be over 18. We may close applications early if we recieve a high number of applications for this role. 

Need support with the application process?

We are committed to being inclusive and recognise that there may be a number of ways we could support you through the application process. If there’s any adjustments we can make to help you fully engage in the process, don’t hesitate to let us know by getting in touch with the Volunteering Team.

We have a fantastic opportunity for a Volunteer Car Drivers to join our team based in Burgess Hill. 

Are you ready to make a meaningful impact in your community? Join us as a Patient Transport Volunteer Driver and become a vital part of our Patient Transport Service in your local area. Your commitment will ensure that vulnerable patients can access essential medical appointments on time with ease and comfort.

Our volunteer team is a diverse blend of individuals united by a shared desire to make a positive difference in their communities.

As a volunteer, you'll be the friendly face that patients rely on during their journey to appointments. Your role is simple yet profoundly impactful: providing safe and reliable transportation, while offering reassurance and support during a challenging time in their lives.

No prior experience is necessary - just bring your caring attitude, a 4-5 door car, and some spare time. Whether you're available from the crack of dawn or prefer flexible hours that fit around your schedule, every contribution counts.

By volunteering, you will experience the fulfilment of giving back to your community and supporting the NHS. Join our growing team of compassionate volunteers who are dedicated to enhancing patient care and making a real difference in people's lives.

What benefits can you expect?

·50p per mile with reimbursement for approved expenses

·The chance to make a tangible difference in your local community

·Be a part of our excellent EMED Volunteer Team

·Comprehensive induction, training, and ongoing support

·Opportunities to connect with new people

Other duties include:

·Drive patients to non-emergency appointments

·Assist individuals in accessing vital hospital services

·Coordinate with our dispatch teams for seamless operations

·Foster positive relationships within the community

·Enjoy the autonomy of volunteering independently while knowing you have the backing of a supportive team

What we're looking for:

·A valid driving licence with (no more than 6 penalty points)

·A friendly and empathetic demeanour

·Access to a 4 door (minimum) car

·Alignment with our organization's values

·Basic IT skills (like the use of smartphone)

Please note that this role will be subject to several regulatory pre-employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview. Your HMRC record, available to download from the Government Gateway may help you in preparing this information when required.

Our Values 

Collaborative – we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.

Agile – We listen, learn and adapt to improve the business, each other, and ourselves.

Reliable – We do what we say we will do, we take responsibility and we behave with integrity.

Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.

About Us

The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with circa 4,000 colleagues across 60 depots. Our ambition is to continue developing patient care transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.

EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect.

EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best.

EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.