Volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you look after the finances for the local SSAFA service in your area? You don’t need a military background, just some basic I.T and finance skills. If so, this could be the role for you.
What is a Branch Treasurer?
There are SSAFA branches throughout the UK and overseas. These are divided into small local areas that we call divisions. Each branch has a treasurer overseeing the divisions that, in turn each have a treasurer of their own. This is a key role involving financial planning and financial administration.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles and fundraisers.
One of the key ways we help people is by tapping into various sources of funding on their behalf. Monitoring and reconciling this flow of funding into and out of SSAFA accounts is important to ensure clients receive timely support and we are able to account for all charitable funds in our care.
When would you be needed and where would you be based?
As part of your local branch, you might have access to an office, but many volunteers are based at home. This flexible role involves using our on-line financial management system and on-line bank accounts and so can be done when and where suits you best. You will need to attend a number of branch committee meetings each year.
What would you be doing?
· Maintaining and reconciling local bank accounts and recording transactions
· Supporting divisions to manage their local finances.
· Making and recording all authorised payments
· Preparing year end accounts and financial statements including arranging an independent review
· Working with the branch secretary, advise on a local fundraising programme to cover branch running costs.
· Identify and manage the return of any surplus monies from grants as appropriate.
· Providing reports to the branch committee and to SSAFA’s Central Office
· Maintaining accurate records using our on-line finance management system
· Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
· Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What can you gain from this volunteering role?
· Gain experience of holding a responsible role in a well-respected charity
· Use your skills, knowledge, and life experience to benefit others.
· Support and friendship from your local SSAFA branch and the wider SSAFA community
· Experience, training and skills that you can highlight on your CV and in job interviews.
· Reimbursement of out-of-pocket expenses
· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
· Role specific training to prepare you for your voluntary role – treasurers webinar (with some pre-course learning), and financial management system training.
· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
· Support from the branch Chair and the Finance team based as our central office.
· Access to a range of e-learning courses
· Support from the Volunteer Support Manager and the Volunteer Support Team based at our central office.
· Reimbursement of out-of-pocket expenses
· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
· Friendly and approachable people with some experience of financial administration
· Good written and spoken English.
· Ability to be respectful and non-judgemental with volunteers, other agencies and SSAFA colleagues.
· Ability to send and receive emails – you will receive your own SSAFA email address.
· Willingness to use our on-line banking and on-line finance management system (this is covered in training)
· Reliable attitude: contact volunteers promptly, keep appointments etc.
· Ability to maintain confidentiality and keep information safely.
· Access to public transport or a car to gravel to meetings etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Registered Charity
101 - 500
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The difference you will make to cats and people
Our social media volunteers use their passion and knowledge of social media to promote the activities of local volunteer teams though various channels. They directly help cats by raising awareness of Cats Protection. A higher profile can help us raise the funds we need for our work, ensure people know they can adopt a cat from us, help promote neutering and help as many people as possible learn more about feline welfare.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
You'll be:
- Promoting the work of Cats Protection through various social media channels, for example, Facebook, Instagram and Twitter
- Gathering information from across the organisation and locally within your team or volunteer group
- Writing and creating social media content, ensuring it complies with policies and guidelines
- Scheduling and posting social media content
- Monitoring activity and responding to comments on social media channels
Registered Charity
501 - 1000
Making a better life for cats, because life is better with cats
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
Our cat admissions volunteers ensure the smooth running of our admissions process, helping our volunteer groups and teams admit cats into our care in the most effective and stress-free way possible for both people and cats. This role is undertaken from your own home. This could be the perfect volunteer role if you have administration experience, a passion for cats, or both!
Without the passionate and committed teams of volunteers across Cats Protection, we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
- Responding to email and telephone enquiries regarding cats coming into care
- Managing the cat waiting list and prioritising accordingly
- Liaising with other volunteers, employees, local vets and members of the public
- Using our administrative systems to record cats coming into care
Registered Charity
501 - 1000
Making a better life for cats, because life is better with cats
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
From elderly moggies to energic kittens, every day across the UK cats and kittens are in need of a temporary place to stay, and lots of love and TLC! We need more fosterers like you to provide a safe, temporary haven for cats and kittens and provide them with everything they need before they get their chance to land on their four paws and make a house a home.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Ensure you have all you need in place to foster the cat(s) in your care, for example equipment and food
- Cover all your foster cats’ expenses and agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
A bit more information about this role and the team
The branch are looking for indoor fosterers so applicants would need to have a suitable spare room.
What we need from you
- A stable, safe and compassionate environment in your home
- Enrich the cats’ experience in care including play, exercise and appropriate handling/interaction
- A willingness to complete some training in order to provide high standards of cat welfare
- Introduce cats to prospective adopters so they can find their forever home
- You can find out more about being a Fosterer on our website
Registered Charity
501 - 1000
Making a better life for cats, because life is better with cats
Thank you!
The Trans Learning Partnership (TLP) is in the process of evolving into a new, independent charity: the Trans Research Partnership (TRP). This transition will be completed by the end of 2025. As part of this transition, we’re recruiting up to five founding trustees to help shape the future of TRP.
TRP will be a trans-led research charity that centres trans voices and produces rigorous, community-led research to inform policy, practice, and public understanding. Our values include trans leadership, intersectional justice, ethical rigour, collaboration, safety, autonomy, imagination, and hope.
We’re looking for people who:
- Are committed to trans liberation and TRP’s mission
- Can contribute time and skills to setting up a new charity
- Bring experience in governance, research, fundraising, equity, or community organising
We especially welcome applications from the global majority, those with working-class backgrounds, and others underrepresented in charity leadership.
Time commitment: ~1–2 days/month. Meetings are remote-first. Expenses reimbursed. Training and mentorship provided.
Deadline: Wednesday 13th August 2025 at 23:59
Interviews: 26 or 28 August (online)
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Volunteer Trainee Roller Sports Coach
Location: Various venues across the UK (including after-school clubs and community programmes)
Position Type: Volunteer – 8 to 16 weeks (initial commitment)
Expenses: Travel and other agreed expenses will be reimbursed
About RollaDome All Skate: RollaDome All Skate is a charity committed to making roller sports accessible, inclusive, and enjoyable for people of all ages and abilities. Through structured coaching and community activities, we promote active lifestyles, personal development, and teamwork in a supportive environment.
Role Overview: We are looking for enthusiastic Volunteer Trainee Coaches to join our team and support the delivery of roller sports sessions across multiple venues in the UK. This is an excellent opportunity for individuals who are passionate about working with young people, developing their coaching skills, and gaining hands-on experience in a community sports setting. The role provides valuable practical experience alongside mentoring and training, ideal for anyone considering a future in sports coaching, youth work, or education.
Key Responsibilities:
• Support Lead Coaches in delivering fun, inclusive roller sports sessions.
• Assist participants in developing fundamental skating skills and confidence.
• Help with the set-up and pack-down of equipment at sessions.
• Provide encouragement and positive feedback to participants.
• Maintain a safe environment by following health and safety guidelines.
• Take part in training and mentoring to build your skills.
• Act as a positive role model, promoting inclusion, respect, and enjoyment.
• Engage with participants, parents, and staff in a friendly, professional manner.
Person Specification: Essential:
• Enthusiasm for sport, coaching, and working with young people.
• Willingness to learn and develop roller sports and coaching skills.
• Good communication and teamwork skills. • Reliable, punctual, and able to travel to different venues as required.
• Ability to work flexible hours, including after-school sessions and occasional weekends.
• Commitment to safeguarding, inclusion, and health and safety.
• Possession of a valid Enhanced DBS Check (or willingness to obtain one prior to starting).
Desirable:
• Intermediate or advanced roller skating skills.
• Experience working with children or young people in a community or sports setting.
• A recognised sports coaching qualification (any sport considered).
What We Offer:
• Mentoring and practical coaching experience.
• The opportunity to develop your roller sports and coaching skills.
• A positive, supportive team environment.
• Reimbursement of reasonable travel and agreed expenses.
• A meaningful role that contributes to improving young people’s lives.
• A potential pathway to paid coaching opportunities within RollaDome All Skate.
Registered Charity
11 - 20
RollaDome All Skate is committed to creating inclusive, safe, and empowering environments where children, young people, and families can experience th
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Charity Treasurer
Voluntary role
15-20 days per year
Change lives, shape your community
Role details:
- Explain, guide and advise the board on the key assumptions, financial risks and implications of the charity’s budgets, operational and strategic plans
- Chair our Finance Subcommittee (four meetings per year)
- Support the Senior Leadership Team with financial matters
- Voluntary trustee role, all reasonable expenses will be reimbursed
We are looking for a Treasurer to join our Board of Trustees, and help to govern our charity finances. This is an exciting opportunity to put your financial skills, knowledge and experience to use.
To ensure our board is reflective and representative of our local communities and workforce, we strongly encourage applications from under-represented communities. Currently we are particularly seeking to increase the involvement of people under the age of 35, people with a disability, people of colour and/or LGBT+ people on our Board.
We are an advice charity based in Derbyshire, our advice makes a real and lasting difference to thousands of people, and we want you to help us continue to make a difference.
Closing date: When a suitable candidate is found
Job Type: Volunteer
Work Location: In person
Reference ID: Treasurer - CADD
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Charity Trustee
Voluntary role
10-14 days per year
Change lives, shape your community
Role details:
- Collective responsibility for overall management, governance and strategic direction of the charity in accordance with governing document, legal and regulatory guidelines
- Voluntary trustee role, all reasonable expenses will be reimbursed
- We are particularly interested in people with experience in human resources, finance, technology and/or equity, diversity and inclusion
We are looking for new people to join our Board of Trustees, and help to govern our charity. This is an exciting opportunity to put your skills, knowledge and experience to use.
To ensure our board is reflective and representative of our local communities and workforce, we strongly encourage applications from under-represented communities. Currently we are particularly seeking to increase the involvement of people under the age of 35, people with a disability, people of colour and/or LGBT+ people on our Board.
We are an advice charity based in Derbyshire, our advice makes a real and lasting difference to thousands of people, and we want you to help us continue to make a difference.
Closing date: When a suitable candidate is found
Job Type: Volunteer
Work Location: In person
Reference ID: Trustee - CADD
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to help blind and partially sighted people in your community? Do you enjoy driving and meeting new people and live in the Edinburgh and Lothian area? If so, we want you to come and join us as a Volunteer Driver.
Our volunteers provide a friendly face and that personal touch to brighten the days for the people they drive. Our drivers can become a regular part of someone’s life and for some their journeys together may be the only chance an RNIB customer has had to get out of their home for some time.
If you are friendly, courteous and reliable then this is the opportunity for you.
How often will I be needed?
- 4 Hours per Week
Key requirements
- This role requires membership of the PVG (Protecting Vulnerable Groups) Scheme (Children and Adults) and 2 references.
Location
Region
- Scotland
Additional location information
-
Edinburgh & Lothian
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- Reliable and punctual
- Willingness to work independently
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About volunteering with Rays of Sunshine
We brighten the lives of seriously ill young people by granting wishes and providing ongoing support in hospital and within the community, but we couldn't do it without our amazing volunteers.
It's more than volunteering with us, it's making magic happen. By joining us, you'll play a crucial role in turning the dreams of seriously ill children into reality. In whatever role you take on - from helping with fundraising, events, or wishes, you'll help create memories that last a lifetime for seriously ill children and for you too.
Purpose of role
We're on a mission to grant magical wishes and create lasting memories for seriously ill children and their families. Our team is best described as small but mighty. For us to have more impact, we need the help of volunteers who can give the gift of their time to help us achieve our goals.
Our wishes are as unique as children themselves. Whether a child wants to be a princess or a fireman for a day, go to Legoland, have a UK break with their family, own an iPad or meet their favourite pop star, Rays of Sunshine works hard to make that wish come true.
Wishes are important because they give a child the chance to forget their illness and do something they could only dream of. Wishes make a child feel extra-special and bring them joy, hope and happiness. They also provide families with treasured memories of happy times to look back on.
What does the role involve?
We are looking for a creative and organized individual to support our wish granting team. You will be responsible for assisting the team with daily tasks and creative projects that support the wish journey and our families.
Duties may include:
• Work with wish team to identify new suppliers that can support with granting wishes (including discounts and gifts in kind)
• Assist with creating bespoke itineraries for our wish children (each child is sent their own itinerary which creatively outlines every aspect of their wish experience)
• Helping to source wish enhancements items for wishes (these are small gifts/toys that are sent to each child ahead of their wish)
• Assist Wish Granters with chasing paperwork from families/medical teams (this could include disclaimers, medical forms, wish forms and form an important part of the wish process)
• Booking in initial calls with families and their wish granters to discuss wishes and start the planning process (these calls are designed to learn more about the child and what their wishes mean to them)
Types of wishes that may require your support include:
• To be wishes (princess for the day, policeman for the day, etc)
• Celebration parties (end of treatment party, birthdays, etc)
• To Go (trips to the theatre, musical venues, exhibitions, etc)
• To Have (to own a laptop, gaming pc, bedroom makeover, etc)
• UK Breaks (4 night/5 day holiday anywhere in the UK, i.e. Centerparcs, Butlins, etc)
What skills do I need to have?
• Friendly, you'll be an ambassador of Rays of Sunshine whilst volunteering with us
• Computer literacy (training will be given on our internal systems, but general knowledge of word, excel, pdf, powerpoint)
• Be comfortable working as part of a team and talking to our beneficiaries (wish families, medical teams, etc)
• Ability to problem solve and manage unexpected situations/last minute requests with a calm and professional manner
• Attention to detail and discretion
• A creative approach and passion for making the child’s experience as magical as possible
Why volunteer with us?
• Make a real difference: Witness the impact of your support firsthand as you spread joy and raise awareness.
• Join a supportive community: Be part of a friendly and passionate team, connecting with people who are driven to make more wishes happen.
• Gain experience and a great way to see firsthand the impact of a wish
• Meet new people from different backgrounds and networking opportunities with like-minded people and organisations
What training and support will I receive?
• Learn about the work of Rays of Sunshine and the types of wishes you may be supporting•
• The impact of a wish and overview of the day in the life of a wish granter
• All Rays of Sunshine staff and wish volunteers must complete the charity’s Safeguarding Children training (mandatory)
• Only trained Rays of Sunshine team members and volunteers with a current DBS check can work with wish children (mandatory)
• Health and Safety Training (mandatory)
• The opportunity to shadow an experienced member of the Wish team to see a wish in progress.
Rays of Sunshine Values
Our values are at the heart of everything we do and help guide us in our mission to grant more magical wishes for seriously ill children.
• Kindness - We are kind to ourselves and others in everything we do.
• Joy - We work with fun, passion, and a sprinkle of magic
• Empowerment - We work to build confidence and nurture potential.
• Connection - We build strong connections with everyone in our wish community
• Integrity - We are honest and trusted to do the right thing.
Rays of Sunshine is committed to being an equal opportunities organisation; to promoting equal opportunities and preventing discrimination. Rays of Sunshine is also committed to safeguarding and promoting the welfare of all service users, volunteers and staff and expects all volunteers and staff to share this commitment.
Registered Charity
11 - 20
We brighten the lives of seriously ill children across the UK by granting wishes and providing ongoing support in hospitals and within the community
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to help blind and partially sighted people in your local area? Do you enjoy driving and meeting new people? RNIB wants you to be a Volunteer Driver.
For the people they help, our volunteer drivers provide a friendly face and that personal touch to brighten their day and help get them to where they need to be.
Our drivers can become a regular part of someone’s life and for some their journeys together may be the only chance an RNIB customer has had to get out of their home for some time.
If you are friendly, courteous and reliable then this is the opportunity for you.
Transporting blind and partially sighted people from weekly support group-weekly on Fridays to Newtownabbey and monthly to Greenisland.
How often will I be needed?
- 3 Hours per Week
Key requirements
- Clean Driving licence Enhanced Access NI 2 references
Location
Region
- Northern Ireland
Additional location information
-
Covering Newtownabbey/Carrickfergus & Greenisland area
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- Good Interpersonal Skills
- Reliability, enthusiasm and patience
- Willingness to work independently.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you committed to delivering high quality care? Do you have experience working as part of a multidisciplinary team?
As a County Lead of Surrey, you will be part of the establishment of a County St John Council to oversee and guide volunteer Community Networks aims to create a structured and supportive framework that empowers volunteers to operate more effectively and efficiently. By providing strategic leadership, coordination, and oversight, the council ensures that volunteer efforts align with community needs and priorities while avoiding duplication of services.
St John has embarked on a journey to achieve the goal of ensuring that every community and young person across the country is first aid confident. We are looking for a leader with a passion for local volunteering and helping communities to inspire and support volunteers on this journey across your county
The post will also interact with relevant Communities of Practice to share learning, advice and best practice.
If you are successfully shortlisted for this role, you will be contacted by the Hiring Manager for your area to arrange a suitable time for an interview, which will take place over a Microsoft Teams call.
The closing date for this vacancy is 13th August 2025.
Thank you!
We are BrightPIP, and we’re looking for our next Trustee.
Do you share our view that every baby deserves to grow up feeling safe, healthy, and loved? Do you understand how charities work? Are you good at leading small teams?
We are now looking for an additional trustee to help drive the charity forward so it can help more babies and families.
We would be interested to hear from people who have skills in the following areas to support our organisational growth and development: fundraising, marketing and communications.
Your responsibilities will include:
- Offer expertise in your specialist area of fundraising or marketing and communications.
- Support trustees to get involved in the areas where they can best contribute; and help recruit new trustees to fill skills gaps.
- Help us to adopt best practice governance for a charity of our size and ambition.
- Act as a sounding board and critical friend for the Clinical Director.
- Represent the charity at occasional external meetings and events.
- Ensure timely decision making in between meetings where needed.
Skills and experience
We are looking for someone with experience of being a charity trustee who knows the charity sector.
You could enjoy this role and make a big difference to our charity if you have:
- Experience of supporting a small organisation in your area of expertise
- Good communication and leadership skills
- Analytical and evaluation skills, demonstrating good judgement
- Competent use of IT skills
- Understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship
- An interest in taking a small organisation to the next stage
- A belief that all children deserve the best possible start in life
By joining our board, you will have the chance to:
· Make a positive difference to the life chances of local children.
· Take a small, effective charity to the next stage of its development.
· Expand your networks, meet new people and be part of a positive, committed team.
There are plenty of training and development opportunities you may wish to take advantage of through Community Works, the Association of Charity Chairs, ACEVO and local professional firms.
The client requests no contact from agencies or media sales.
Thank you!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Registered Charity
Mind Retail are a network of over 170 Mind charity shops across England and Wales.
The client requests no contact from agencies or media sales.
Thank you!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Registered Charity
Mind Retail are a network of over 170 Mind charity shops across England and Wales.
The client requests no contact from agencies or media sales.