Volunteer roles

Podcast Hosts (remote but UK based) are invited to join our team to produce thought-provoking episodes that spotlight leaders in sustainability across the UK and beyond. Reach millions in over 120 countries.

You should have experience as a podcaster.

This is an opportunity to boost your portfolio and build a very high profile network for furthering your career, gain visibility and also be associated with the a global sustainability media platform. 

Big-time sustainability is a global media platform of a United Nations CSO.  

The Big-time sustainability podcast series (video and audio) is available across the world on all major platforms as well as on YouTube. 

On the show, global sustainability leaders, trailblazers and rising stars share their stories and experiences to encourage individuals and organisations play a pivotal role in the road to 360-degree sustainability. Guests include public figures ranging from Noble Peace Prize Nominees, to US Ambassadors, members from the House of Lords, to world-leading sustainability leaders, innovators, as well leaders from media, academia, arts, film, policy, and the third sector.

The video podcast series inspires and empowers listeners to start their own enterprise, transform their own organisations, launch or build a career, collaborate or volunteer, whilst addressing the major challenges faced by us and the planet, such as climate change, loss of biodiversity, hunger, poverty, inequality and many more.

The podcast gives the mic to real people doing remarkable work—from eco-educators, local leaders to global thinkers.

The role

• Host 2 monthly episodes (30 minutes) featuring changemakers, innovators, thought leaders, experts, in the field of climate and sustainability - organisations and individuals from civil society, academia, governments and businesses.
• Research potential guests across key sustainability sectors covering climate education, climate action, climate solutions, finance, environment and natural resources, social justice and more.
• Prepare and conduct research-based, engaging interviews.
• Send personalised guest invitations in liaison with the production team. 
• Edit your episodes and storyboard in line with the episodes' narrative.
• Help share and promote episodes through all online platforms. 

What are we looking for?

• Experience in presenting, podcast hosting, interviewing, or broadcasting (essential)
• Have your own space with a presentable background, as all episodes are recorded remotely
• Interest or knowledge in sustainability, climate issues, and green innovation
• Confident speaking voice with a natural flair for storytelling
• Comfortable with remote recording tools 
• Able to edit video recordings to a professional standard
• Strong communication and research skills
• Excellent time management and organisational abilities
• Collaborative mindset, yet confident working independently
• Curious about people and social change
• Committed to authenticity, impact, and inclusive storytelling
• Social media savvy.

What difference will you make?

Be part of the global sustainability media platform reaching millions in over 120 countries.

Over 85% of people in the UK and even more, globally, are unaware of the UN's Sustainable Development Goals (UN SDGs) let alone take any steps to create a more sustainable world for themselves and in the process for others in this complexly interconnected world.

This highlights the need for such initiatives to educate the British as well as global societies about the UN SDGs. Your contributions can educate and inspire millions to act on the SDGs and bring positive changes that will impact all of us in this complexly interconnected world.

As a podcaster/podcast host your contributions will play a vital role in sparking thoughtful conversations, spreading meaningful insights, and motivating others to take action for a more sustainable and climate-resilient future.

Most importantly your efforts will ensure that both individuals and organisations who see your videos and listen to the podcasts can come together and join forces to work in synergy, thus, benefitting more lives than acting alone.

Job Purpose

One Place London is a community interest company located in West London engaged in Acting for Film and Music Recording workshops for young people aged 14-25, unemployed or at risk of getting involved in crime. As a key member of the Engagement Team working, this post will work alongside the Manging Director to deliver evidenced-based and youth-focused programmes to residents and the wider community.

Benefits

• Career progression opportunities

Main Duties & Responsibilities

• Develop, promote and deliver engaging and relevant social activities and programmes on a daily basis to young people.

• Support, mentor, coach and ‘walk alongside’ individuals in their pursuit of independence and community cohesion.

• Undertake risk assessments and support planning interviews with new beneficiaries.

• Develop community minded support and activities that involve the wider community.

• Engage third parties to deliver support and activities to young people.

• To act as an advocate for young people and to engage partner agencies and services appropriate to the young people’s needs.

• Actively encourage job search, training, and volunteering opportunities with young people who are not in education, employment, or training.

• Facilitate the booking and delivery of community-based programmes.

• Assist with the interviewing and selection of those applying for participation in the workshop program.

• Undertake risk assessments and support planning with young people.

• Act in the interests of your own safety & the safety of others at all times.

• Undertake training and professional development.

• Anything else reasonably requested by the management of the CIC.

Person Specification & Key Competencies

Qualifications and Experience:

• Demonstrable experience of programme delivery in youth, adult or community-based service

• An ability and willingness to relate positively to young people, visitors and staff

• An outgoing and friendly personality, able to communicate well and engage a wide range of people

• Ability to react positively and effectively when faced with unwanted high-risk behaviours from young people, whether targeted towards themselves, staff, visitors or other young people.

• Good level of IT proficiency.

• Knowledge of voluntary support services and processes.

• An understanding of safeguarding principles and procedures

• An understanding of the issues facing young people

• An understanding of equality and diversity matters.

Personal Attributes

• A genuine enthusiasm for the work of the CIC.

• An outgoing and friendly personality, able to communicate well and engage positively with a wide range of people including with young people, visitors and staff.

• The ability to motivate and inspire others

• An ability to work under pressure and manage challenging situations.

• Good organisational skills in order to manage a highly varied and unpredictable workload.

• A creative and flexible approach to work.

We are an equal opportunities CIC with commitment to diversity, equality and inclusion in the workplace. A copy of this policy will be made available on request.

Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it! 

We’re seeking friendly, reliable individuals who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in! 

What you will be doing 

• Selecting, sorting, and pricing donated stock. 
• Chatting to customers, giving great service on the till. 
• Researching valuable and vintage stock. 
• Visual merchandising: creating eye-catching window and in-store displays. 
• Photographing and listing items for the online shop. 

This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers. 

The skills you need 

• We ask that you are reliable and on time for your volunteering 
• Full training and support is given for this role - no prior experience is required 
• Happy to be part of a team and collaborate effectively with others 

What's in it for you 

• Some lunch and travel costs paid (speak to the Manager first to understand what is covered 
• Access to training and development 
• Grow your confidence and meet new people 
• Flexible volunteering schedules that fit your lifestyle 
• Free confidential support by the Retail Trust 

By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people. 

Fundraising team leader volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· supporting and encouraging a team of fundraising volunteers

· planning fundraising events and activities with your team

· allocating tasks before and during fundraising events

· keeping financial records from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

 We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

ROLE DESCRIPTION

The PR is responsible for the preparation of a press kit and outreach communications to send to journalist and media companies to publish our news on their blogs, sites, socials etc.

Reporting to the Managing Director, you will create a pool of contacts on excel spreadsheet to use for press releases and media outreach on behalf of the organisation

Creating stories for several projects that are of clear benefit to the organisation including our films, music productions, acting for film workshops, artist development workshops for young people from different boroughs in West London. This role will work closely with project stakeholders, including young people organisations, funders and partners, probation officers, as well as collaborate with our Research and Performance and Collective Action departments to learn from our work and embed best practice.

This role will work closely with the Managing Director and project manager colleagues to lead our delivery portfolio through your story creations.

You will also promote our projects, recruit volunteers to support our promos and promote our programmes through the online platform such as YouTube, Instagram, Twitter and Facebook.

The PRO  will be responsible for planning, delivering, and evaluating the success of online promotional programmes. They will work closely with a portfolio of partners to design meaningful online interventions for our beneficiaries, as well as leading on the recruitment of volunteers to promote programmes and the evaluation of programmes using the One Place vision of change.

KEY SKILLS

Understanding and experience of marketing and online promotion of projects such as films and music with experience of promoting effective projects on a regional scale preferred but not essential, engaging with a wide range of stakeholders and a passion for making a difference to the lives of young people and organisations purpose. We are looking for someone who is proactive, inclusive, inspiring, highly organised and uses their initiative to find creative solutions and manage multiple priorities.

At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education. 

We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient by sharing your first aid skills and knowledge. As a Community First Aider, you’ll deliver first aid to those in need through local events, as well as provide education to the public so that the ripple effect of First Aid grows.

Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives. 

Through volunteering as a Community First Aider, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

We will be running a number of information events locally and these are:
- XXXXXXX details of times, venue, etc.
We are looking to run a volunteering selection session on: 4th 6th & 7th Sept 2025

If you are successful you will need to undertake induction & training for role at these dates:
Welcome Event (Induction) - 4th 6th & 7th Sept 2025
Training for role - Stadia orientation training, for both local stadiums, with role training to take place during October 2025.

Closing date for these opportunities is: 03/09/2025

To apply for this opportunity please follow the link below:

Main purpose of role:

To support the Fundraising Manager with all aspects of fundraising, with a particular focus on donor stewardship, and small grants/trusts/community fundraising.

The role will be hands on and has the potential for you to learn and develop a variety of fundraising skills.

Responsibilities and key tasks:

• To research and draft applications to small grants and trust.

• Proactively use the fundraising database to develop and manage supporters and ensure all activities are recorded accurately and in line with GDPR

• To assist the Fundraising Manager/Treasurer with the reconciliation of our income and financial processes.

• To assist the Fundraising Manager with the planning and collation of the annual and biannual major funders monitoring reports requests.

• General fundraising/administration duties, as and when required

• This role is expected to meet the minimum financial target per year.

Knowledge, Skills and Attributes

Essential

Excellent written and oral communication skills.  Ability to work independently and a strong team player. Strong relationship building and interpersonal skills and the ability to deal with a diverse range of people. Ability to deal with information in a confidential manner. Highly organised with ability to prioritise a varied and demanding workload. Confident IT skills including Microsoft Office. Desirable. Project management skills. Experience working in a voluntary sector preferrable but not essential.

Based at our Leeds Sorting Hub, Seagulls, LS11 9UD

Become a valued member of our team!

The Children’s Book Project is a grassroots charity, powered by volunteers at every stage of what we do. At our Book Sorting Hub at Seagulls LS11 9UD we would love you to join us as a Volunteer Coordinator, helping to oversee our regular book sorting events which take place during term time.

We are a very friendly bunch and you will be working as part of a small team working with our corporate groups. We try to give each group of volunteers the fullest insight into our work and so during the course of their time with us they will quality control, organise, sort and box books for delivery to schools ready to gift to children. Your role will be to lead them in these tasks to help them understand the value of their contribution and to help the day run smoothly.

The role

On any typical day with us this role might include:

Helping to set up for the day

Instructing small teams of volunteers how to check, sort or box books

Organising aspects of the day, for example having oversight of

donation packing requirements and ensuring these are met

Telling volunteers about our work and ways in which they can help

Who are we looking for?

Absolutely anyone can enjoy this role with us! You might have an interest in our aims, in children's books or in volunteering within your Local community. We are looking for people that enjoy communicating with others, working as part of a team and helping to make a tangible difference to the lives of children and young people throughout Leeds. The role can involve standing for periods of time so you should be mobile. You should have at least basic conversational English.

What we offer you

The opportunity to work as a fully supported, valued member of our team. Training, ongoing support and great communication.

Anticipated commitment

Our shifts are 10.30 - 3.30pm, but we offer flexible commitments. Semi regular attendance helps us to plan but you can pick dates that work for you.

Job Purpose

One Place London is a community interest company located in West London engaged in Acting for Film and Music Recording workshops for young people aged 14-25, unemployed or at risk of getting involved in crime. The Social Media Executive will be instrumental in driving the digital presence of our client’s brand. Your primary focus will be on developing engaging content that effectively communicates the uniqueness of our projects, films and music and collaborating with influencers and brand ambassadors to enhance visibility and influence in the market. This Social Media Executive job is remote work where you will be collaborating with influencers/ambassadors creating content.

Main Duties & Responsibilities

- Strategize and execute innovative social media marketing campaigns

- Produce compelling content that showcases the innovative aspects of the products

- Partner with influencers and ambassadors to maximize reach and engagement

- Monitor and analyze performance metrics to refine strategies and boost interaction

Person Specification & Key Competencies

Qualifications and Experience:

•  Experience of working with external creative agencies. 
* Experience executing Facebook and Instagram lives. 
* Experience taking part in workshops with internal social media stakeholders. 
* Writing briefs and working with campaign case studies to develop content.
* Writing social media monthly reports for organic activity.
* Team player who can manage their own time and workload effectively. 
* Proactive self-starter. 

Personal Attributes

- Creative and strategic thinkers with excellent storytelling abilities

- Experienced professionals in social media management and content creation

- Individuals with a deep understanding of current social media trends and influencer collaboration

- Team players who thrive in a dynamic environment

Benefits

• Career progression opportunities

• Flexible/Agile Working, Hourly pay rate during the workshops on a Contract/ Self-Employed basis.

• Employee Assistance Programme to support employees.

We are Living Streets, the UK charity for everyday walking. Our mission is to achieve a better walking environment and inspire people to walk more.

We are looking for trustees to join our Board to support steering the charity forward. 

This is a pivotal time in our history: with a dynamic and experienced new Chief Executive, Catherine Woodhead; and a period of development, with a new strategy incoming that will take us towards our centenary in 2029. 

We are a charity which can influence anyone’s daily life.

With our thousands of members and supporters we run campaigns for positive change and influence policies that improve our streets such as encouraging families to walk to school, 20mph speed limits and controlling pavement parking. 

We manage innovative national projects, engaging schools, communities and workplaces to encourage more people to walk short journeys. Our year-round walk to school challenge captures the imagination of children in over 2000 schools. 

We work with local authorities and businesses to improve streets and public spaces. Our reports, such as The Pedestrian Pound, make a substantial contribution to the active travel agenda. 

 Our charity trustees play a key part in strategy development and bringing our strategy to life. We would welcome applicants with:

-Senior finance experience across the charity, government or private sectors.

-Legal experience in Charity Law or legal expertise relevant to the third sector.

We’re especially interested in candidates bringing diverse experience from the corporate sector. Additional digital skills are desirable. Whatever your background, a commitment to the values and objectives of the charity overall will be crucial.

We actively welcome applications from people from a diverse range of backgrounds generally and from all parts of the UK. 

Walk with us.

These roles are voluntary and unpaid, although appropriate expenses will be paid.

Closing date: 18/08/2025 (5pm)

Interviews: 03/09/2025 

Ref: V254 | Service Group Supporter | West Kent

We’re looking for one or two service group supporters over the age of 18 years old, based at Beefeater, Hilden Manor, Hildenborough, TN10 3AN. 

You’ll be volunteering, fortnightly, on a Friday between 10:00am and 11:30am.

As a stroke group supporter you will be part of a team assisting in the running of one (or more) of these service groups and in doing so you help make a real difference to the lives of stroke survivors.

The volunteers will:

· Support people to take part in activities organised for the group.

· Assist our staff in arranging activities for the group, providing information and researching local activity options.

· Meet and greet group members and support our staff in setting-up and clearing away venues for group meetings.

· Help with other tasks to help the group run smoothly such as risk assessments and gathering feedback from people who attend.

· You might also assist stroke survivors in developing their communication skills in small groups. You would be willing to learn and use the technique, called ‘supported conversation’, that is used to support people with communication difficulties.

A Disclosure and Barring Service (DBS) check is required for this role.

Interested in this role?

Find out more by clicking the link below to take you through to our Stroke Association website. Here you can find our Service Group Supporter Role Description and contact details for the Volunteer Manager.

About Us

Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

Job Purpose

One Place London is a community interest company located in West London engaged in Acting for Film and Music Recording workshops for young people aged 14-25, unemployed or at risk of getting involved in crime. We are looking for an experienced HR Officer to join the team. The primary purpose of this role is to support the Managing Director facilitate the smooth running of our human resources function, including onboarding new employees, managing the HR systems and assisting with some aspects of payroll and employee benefits.

Whilst specific legal training is not required, solid HR legal knowledge will be advantageous.

This role would suit someone keen to develop their functional expertise in HR and gain exposure to the breadth of operational functions

Main Duties & Responsibilities

• recruiting new staff
• making sure that staff get paid correctly and on time
• managing pensions and benefits administration
• approving job descriptions and advertisements
• looking after the health, safety and welfare of all employees
• organising staff training 
• monitoring staff performance and attendance
• advising line managers and other employees on employment law and the employer's own employment policies and procedures
• ensuring candidates have the right to work at the organisation
• advising on disciplinary and employee performance problems
• negotiating salaries, contracts, working conditions and redundancy packages with staff and trade union representatives.

Person Specification & Key Competencies

Qualifications and Experience:

· Proven track record in a generalist HR role, no formal qualifications required

Essential Experience

• Experience working in the human resources function of a growing charitable

organisation necessary but not essential.

• Experience in building relationships internally and externally.

• Experience in coordinating targeted recruitment and selection campaigns aligned with

organisational objectives.

 Passion for life-long learning and dedication to employee health and wellbeing.

• Energy, enthusiasm and ability to manage a diverse workload.

• Supports and champions the vision, mission and values of One Place London CIC.

• Ability to work flexibly, according to role and service requirements.

• Sensitivity and discretion when dealing with sensitive and confidential data

• Be able to work accurately, with good attention to detail

Essential Skills & Knowledge

• Reliability and discretion: you will often learn of confidential matters

• Adaptability and pragmatism

• Excellent communication and relationship-building skills

• Organisational & problem-solving skills

• IT skills

• Initiative and attention to detail.

• Right to work in the UK

• Commitment to the organisation's principles and willingness to work within policies

and guidelines.

Desirable Skills & Knowledge

• Knowledge of employment law including charity-specific requirements.

• Payroll and benefits knowledge.

• Working towards a CIPD qualification but not essential.

Benefits

• Career progression opportunities

• Flexible/Agile Working, Hourly pay rate during the workshops on a Contract/ Self-Employed basis.

• Employee Assistance Programme to support employees.

Role overview

We are looking for self-motivated individuals who can work efficiently and independently to help us create an exciting and dynamic fundraising strategy to maximise income generation and raise awareness of the organisation. 

Main duties of the role

• Contribute to the development of fundraising ideas
• Research and evaluate local and national trends for activities and make recommendations
• Support the development of the events calendar
• Plan and support the delivery of fundraising events and activities acting as an ambassador for YSS
• Adhere to company policies, particularly our Equity, Diversity and Inclusion policy, GDPR policy and Safeguarding policy.

What we're looking for:

• Keen interest or experience of fundraising
• Disciplined in home working
• Ideas and up to date thinking to reach target audience
• Able to travel to the office when needed (e.g., occasional meetings in Worcester)

What we can offer:

• Autonomous working within a small friendly team.  Flexible working arrangements
• Basic training in relevant social media platforms and management tools (if required)
• Access to specialist advice from our business partners and analysts to further your knowledge and experience.
• Experience of networking across multiple organisations both in the public and private sector
• References for your C.V /job applications

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.