Remote volunteer roles

Fundraising events helper

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· help set up and/or man stalls at events

· help on collection days like supermarket collections events or street collections

· help at fundraising events such as quiz nights, cake sales and dances

· promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Fundraising volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you! 

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role, you can choose what you’d like to get involved with, for example: 

• face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins 

• online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations

• marketing. Spreading the word about our fundraising activities, for example on social media and with the local press  

• completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork

● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement

● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection

Time expectation

This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats

Do you want to see more happiness and kindness in the world? We’re looking for dynamic Volunteers to be part of creating exactly that!

About the Role:

Our volunteers bring people together for shared online learning experiences, based on positive psychology, that boost the wellbeing of everyone involved.

Our groups and courses can be run online or in-person in your local area.

- The amazing 6-week Happiness Habits Course is designed to be run by pairs of volunteers.  It features expert videos, science-backed exercises and the chance to form meaningful connections. Our course has been specially designed to gather the insights of the world's leading experts on six fundamental aspects of a happy and meaningful life: Gratitude, Self-Care, Relationships, Resilience, Kindness, and Meaning. It is a very impactful (many say life-changing) experience.

- Alternatively, you can get involved by supporting a Monthly Group, bringing like-minded people together to learn evidence-based tools for creating a happier and more meaningful life. Explore the monthly themes and encourage people to set personal actions towards happiness, that support both themselves and others.

Volunteering with Action for Happiness is a path of action that consistently feels like you are making a difference in the world. You don’t have to be an expert - or be happy all the time. If you are a warm and enthusiastic person that is more than enough to get started.

Why Volunteer with Us?

Do something that matters: spreading happiness and witnessing people transform for the better is a huge source of meaning.

Grow your skills: inspiring others, learning together and reinforcing your own happiness skills all contribute to personal growth.

Build community: meeting like-minded people, building lasting friendships and belonging to a global community contributing to a better future for all.

How do I know it’s right for me?

Try out free VOLUNTEER TRAINING via the Action For Happiness website and decide for yourself.

We've designed it especially to help you answer questions like this as it explains thoroughly what being a volunteer involves and helps you reflect on your readiness.

What is the time commitment?

You'll need to set aside a couple of hours for the training initially and a few more for planning your course or group and connecting with your co-volunteer. Then you'll need a couple of hours per session for facilitating (x6 weekly sessions for a course, or x1 session per month for a group). 

- Apply today! Together, we can inspire change that ripples out through people’s lives, communities and the world.
 

About Gresham College
Gresham College is a charity providing high-quality, free education to the public across a broad range of subjects. For more than 400 years, the College has stimulated a love of learning, intellectual curiosity, academic rigour, professional expertise, and freedom of expression.

Originally based in the City of London, Gresham lectures are now also streamed online worldwide and have attracted more than 51 million views. To watch, please visit our website or search for us on YouTube.

The College is now in year five of an exciting five-year plan, with the primary aim of increasing and broadening the audience we reach. Working at Gresham College is hugely rewarding due to the breadth of subjects covered and the intellectual reputation of our speakers.

Role Description

Are you highly organised, tech-savvy, and detail-oriented? We’re looking for a reliable volunteer to support our Content Curator in auditing our extensive digital archive of over 3,000 lecture videos.

Time Commitment

Minimum 4 hours per week for at least two months.

Flexible working hours and remote working available.

Initial training period (first two weeks): must be available for half a day per week in our central London office.

What You’ll Be Doing

Your primary responsibility will be auditing our online video archive, including reviewing lecture web pages to ensure they contain all key assets:

• Video recordings
• Audio files
• Transcripts
• Lecture descriptions

This role involves repetitive tasks and requires accuracy, consistency, and mental stamina.

Following the audit, you may also help with:

• Writing short lecture descriptions where missing
• Sourcing or assigning appropriate imagery for lecture pages
• Other general content and data management tasks as needed

What We’re Looking For

• Reliable and committed; able to meet deadlines and agreed hours
• Highly IT literate, with strong Excel skills
• Excellent attention to detail and accuracy
• Comfortable with repetitive, screen-based work
• Good communication skills; able to work both independently and collaboratively
• A strong sense of confidentiality and data security

Training and Support

Full training will be provided, and you will be supported throughout by our friendly team.

Why Volunteer With Us?

• Gain valuable experience in digital content management
• Contribute to improving access to a unique archive of educational resources
• Develop skills relevant to digital curation, content auditing, and library/information services

Expenses

Out-of-pocket expenses will be reimbursed if agreed in advance. Receipts must be provided.

Equal Opportunities

Gresham College encourages applications from individuals of diverse backgrounds.
We are committed to fairness, consistency, and transparency in selection decisions. Panel members follow principles of equality of opportunity and fair selection.

Our trustees play a vital role in making sure that ESS Education and Support Services achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that ESS Education and Support Services has a clear strategy and that our work and goals are in line with our vision. Just as importantly, they support and challenge the executive team to enable ESS Education and Support Services to grow and thrive, and through this, achieve our mission.

Board members have a collective responsibility. This means that trustees always act as a group and not as individuals.

Duties:

· Support and provide advice on ESS Education and Support Service’s purpose, vision, goals and activities.

· Approve operational strategies and policies, and monitor and evaluate their implementation.

· Oversee ESS Education and Support Service’s financial plans and budgets and monitor and evaluate progress.

· Ensure the effective and efficient administration of the organisation.

· Ensure that key risks are being identified, monitored and controlled effectively.

· Review and approve ESS Education and Support Services’ financial statements.

· Provide support and challenge to ESS Education and Support Services’ CEO in the exercise of their delegated authority and affairs.

· Keep abreast of changes in ESS Education and Support Services’ operating environment.

· Contribute to regular reviews of ESS Education and Support services’ own governance. Attend Board meetings, adequately prepared to contribute to discussions.

· Use independent judgment, acting legally and in good faith to promote and protect ESS Education and Support Service’s interests, to the exclusion of their own personal and/or any third-party interests.

· Contribute to the broader promotion of ESS Education and Support Services objects, aims and reputation by applying your skills, expertise, knowledge, and contacts.

As a small charity, there will be times when the trustees will need to be actively involved beyond Board meetings. This may involve scrutinising board papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, presenting externally, or other issues in which the trustee has special expertise.

What we are looking for

We are looking for people willing to bring energy, enthusiasm and commitment to the role, and who will broaden the diversity of thinking on our board.

ESS Education and Support Service are looking for Trustees from the following backgrounds: Legal, Financial.

Personal skills and qualities

· Willingness and ability to understand and accept their responsibilities and liabilities as trustees and to act in the best interests of the organisation.

· Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.

· Effective communication skills and willingness to participate actively in discussion.

· A strong personal commitment to equity, diversity, and inclusion.

· Enthusiasm for our vision and mission.

· Willingness to lead according to our values.

· Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.

Terms of appointment

Terms of office

· Trustees are appointed for a 3 year term of office, renewal for 2 further terms to a maximum of 9 years.

· This is a voluntary position, but reasonable expenses are reimbursed.

Time commitment

· Attending 6 Board meetings annually. Currently meetings are held virtually.

· Attending charity events and other such commitments.

Role title: 

Volunteer Classroom Assistant (Online) – English, Maths, Science  

Where: 

Online (Zoom) / Nova New Opportunities, 2 Thorpe Close, W10 5XL

When: 

Immediately, minimum commitment of 3 months. 

Support 1-2 classes a week (45 minutes per class), Monday - Thursday between 16:30 and 20:30.

About Nova:  

Based in North Kensington since 1983 and serving its poorest wards & those of surrounding London boroughs, Nova works with individuals from marginalised and disadvantaged communities who are looking to develop their potential and achieve a better future for themselves. Nova brings about real and lasting change in people’s lives by addressing every person as an individual and seeking out ways to best support that person to reach their goals. We endeavour to help every person that comes to us who is motivated and committed to improving his or her life.   

Reaching 2,500+ people each year, we believe in improving people’s lives one person at a time, helping committed and motivated individuals to achieve their potential by:  

• Developing knowledge, education and confidence 

• Connecting diverse groups

• Providing opportunities 

Our work, operates on 2 levels:

• Grassroots Community Support – including responsive actions (e.g. Grenfell, COVID-19), education, IAG, family programme and volunteering  

• Wider Reaching Dialogue Events and Influencing – focussing on challenging stigma, prejudice and inequality – working with individuals, organisations, networks and decision makers to move through conversation to action 

Purpose of role: 

Support the Nova Family Programme tutors in facilitating online home school sessions.

Role Description: 

This role will be to act as a teaching assistant to tutors delivering online English, maths and science classes (for young people at Key Stage 2 and 3). With the disruption of Covid-19, many families have been thrown into the unknown world of home schooling – made even more challenging when your own education isn’t up to scratch or English is your second language. We are delivering a free programme of online home school support to those who have been most negatively impacted by being out of school. Now that Schools have reopened, we will be continuing these sessions to ensure that learners do not fall behind as Schools focus on catching up on lost learning. The aim is to support children who may be falling behind with their studies and mitigating as far as possible the widening attainment gap. 

You will: 

• Enjoy working in a team 

• Provide tutorial support 

• Position yourself as a resource for learners 

• Work one-on-one or with breakout groups of learners who need additional help 

• Facilitate the zoom classroom as required 

You need to be: 

• DBS Checked 

• Confident in the use of IT 

• Some experience of supporting learners with Maths/ English 

• Experience of working with young people 

• Committed

• Competent 

• Reliable

• Honest 

• Punctual 

• Patient 

• Fair 

• Open minded 

• Learners may come from various cultural backgrounds and face different learning challenges. You will need to be at ease whether supervising an entire class or working one-on-one with students.

• Comfortable following Nova staff directions and working independently 

Further information: 

• Induction and appropriate training will be provided.

• Teaching or coaching experience would be desirable but not essential. 

Main point of contact/supervisor: 

Matthew Barnett 

IMPORTANT: An enhanced DBS check is required for this role, and so we are unfortunately only able to accept applications from UK-based applicants or British nationals living abroad.

                    While gaining invaluable experience, practice your passion within real-life scenarios. 

We’re looking for Social Media Manager volunteers to join our team, who will play a key role in the growth of our brand messages and visions. The ideal candidate will assist us grow our on-line presence and increase traffic to our digital channels.

Responsibilities
Increase traffic to our digital channels
Grow our brand messages, visions and on-line presence.

Requirements
Working experience with online digital marketing & Social Media
Strong verbal, written, and organisational skills.
Enthusiastic, Dedicated and willing to learn.

The role could be entirely remote and is unremunerated but all reasonable expenses will be met.

About TESYouth
TESYouth (Training, Employment Opportunities & Social Development for Youth) is a NFP social enterprise which focuses on improving the rate of youth employment, through volunteering, interactive and skill-based workshops, work-experience and training programmes. Together with our strategic partners, we collaborate with organisations to provide youth to develop their skills, and to assist in achieving their career aspirations.

Are you passionate about making a difference and shaping the future for young lives? Are you a professional interested in developing your own mentoring skills? Mentoring can be a rewarding way to ‘give back’ and share your experiences with someone who could really benefit from hearing an informed, consistent and fresh perspective…possibly something they haven’t had before.

We’re delivering ‘Developing Futures’ a funded 12-week e-mentoring programme for young people aged between 18-24 years from ethnic minority backgrounds and facing mental health challenges, in the London Boroughs of Barnet, Brent, Ealing, Hillingdon, Hounslow, Hammersmith & Fulham, Harrow and Haringey.

What you will be doing

• Motivate, guide and support service users towards the achievement of positive goals.
• Support service users with exploring careers, identifying and setting goals, developing contacts, and identifying resources.
• Promote and develop a positive relationship

The skills you need

• Good listening and communication skills
• Ability to provide a supportive and inclusive atmosphere which motivates and inspires others
• Able to maintain strict confidentiality and follow professional boundaries
• To be consistent in attendance

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

Are you passionate about fitness and the positive impact it can have on others? Do you hold a fitness qualification and interested in volunteering your time to support people in crisis? If so, we have the perfect role for you!

We know that exercise releases happy endorphins that support us to improve our mood. It also helps reduce feelings of loneliness, isolation, provides an opportunity to connect with others and build friendships. Volunteering with us at Hestia, will mean you will play a vital role in supporting people’s overall wellbeing!

We are recruiting volunteers to coordinate and facilitate fitness and general wellbeing sessions online!

What you will be doing

• Design session plans which will enable group members to increase fitness and their general well-being
• Able to recognise the needs of beginners and mixed age/ability groups
• Ensure that everyone taking part has completed a health and wellbeing form, which includes referring those with existing health issues to their GP
• Keep a record of attendees, provide feedback, and report any concerns to the staff team

The skills you need

• A skilled and qualified Fitness Instructor
• Good communication skills
• Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
• Calm and patient approach
• Willing to participate in supervision and to liaise with Hestia staff as required

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

About ShowerBox

ShowerBox is a registered charity dedicated to providing free, safe showers and essential supplies to people experiencing homelessness. Our mission is to create a welcoming environment that restores dignity, improves wellbeing, and helps to reduce isolation. We also connect our guests with health clinics and other vital services, supporting them to make long-term, positive changes in their lives.

Founded by our CEO, Sarah Lamptey, in response to the urgent need for accessible hygiene facilities, ShowerBox began in 2018 as a grassroots initiative and became a registered charity in 2021. Since then, it has grown into a multi-site service, operating both independently and in partnership with other organisations.

What are we looking for?

We are seeking a dynamic and committed Chair to lead ShowerBox into its next phase of growth. Building on the success achieved since becoming a CIO and expanding to three locations, the Chair will work closely with the CEO to shape the organisation’s future and strengthen its impact.

Key responsibilities include:

• Providing effective strategic leadership to the Board, ensuring sound governance and clear direction.
• Supporting and constructively challenging the CEO, while holding them accountable for delivering agreed objectives.
• Ensuring the Board remains effective and diverse, with the right balance of skills, knowledge, and experience.
• Acting as an ambassador for ShowerBox, representing the charity externally and serving as a spokesperson when appropriate.
• Safeguarding the charity’s values, reputation, and financial sustainability.

We are looking for someone who can bring:

• A strong commitment to supporting people experiencing homelessness and hygiene poverty.
• Previous experience as a Trustee or Board member (experience as a Chair of a voluntary organisation is highly desirable).
• A solid understanding of the legal, financial, and governance responsibilities of trusteeship.
• Strong leadership and people management skills, with the ability to chair meetings effectively.
• Excellent communication and relationship-building skills, with a collaborative approach.
• The time, energy, and commitment to support a small but growing charity.

Time commitment and terms:

• The Chair of Trustees is appointed for a renewable term of two years.
• Expected time commitment: up to two days per month, with flexibility for additional time during new projects or unexpected challenges.
• Board meetings are held four times a year (mostly online), with occasional subcommittees and events depending on interest and expertise.
• This is an unpaid voluntary role; reasonable expenses are reimbursed.

Please send your CV and a short cover letter outlining why you are interested in working with ShowerBox. Applications will be reviewed on a rolling basis.

***Please note that this is an opportunity based in Nottingham (shire) in the United Kingdom and we don’t offer sponsorship or accept overseas applicants***

Age UK Notts are seeking individuals who would like to be considered as a volunteer for our Companion Service.

Volunteers will be supporting people in their own homes and in the community within Nottingham and Nottinghamshire and ideally, we ask all applicants to provide a minimum of 1 hour volunteering a week.

The companion service volunteer can choose to be:                                                           

• A companion within the person’s home

• A companion outside the person’s home

Examples of the type of support the service offers include:

• Supporting an older person/s hobbies and interests or simply chatting with them in their own home on a regular basis.

• Supporting with digital access & building confidence skills & motivation to access the opportunities of the internet.

• Supporting the person outside of their home e.g., by accompanying them on a walk, to the shops, to a café, garden centre, theatre or cinema or other social activities / community groups. 

• Where appropriate, supporting the older person to access other services through information and signposting or referring to the Companion Service Coordinator for support.

We are looking for the following skills/interests:

• Individuals with a genuine interest in the wellbeing of older people who are committed to volunteering on a regular basis.

• Commitment to complete our Volunteer Report Form accurately and regularly. 

• Ability to travel for visits in the local community either by car or public transport for those volunteers who choose to participate in this type of activity.

• Digital literacy for those volunteers who choose to participate in this type of activity.

We are looking for volunteers with good daytime availability in specific areas of Nottingham and Nottinghamshire.

Please contact the volunteering team for further information on where specifically in Nottingham and Nottinghamshire.

At Finance Innovation Lab we believe in a financial system that serves people and planet. Our financial system has become disconnected from the real needs of people, the environment, the wider economy and society. It doesn’t have to be this way. Could you help us change it?

About the roles

We’re looking for up to three new trustees to join our board from January 2026. Fully remote participation is possible.

You'll use your expertise to help the Lab be more effective and impactful, while gaining insights into our work and experience of charity governance and leadership. During 2026, there may also be an opportunity to take on the role of Chair, co-Chair, or Vice Chair.

All roles are voluntary, with reasonable expenses reimbursed, including childcare or other caring costs if this is needed to attend meetings.

Who are we looking for?

We’re looking in particular for people with experience in:

• Financial sector policy: at the Lab, we work to change the policies and rules which shape and govern the financial system, so it can deliver more socially, economically and environmentally just outcomes. Do you have experience developing, influencing or driving government policy, legislation or regulation for the financial sector?  This could be either from within or outside the mechanisms of power. Could you help us to achieve our goals?

• Communications: effective communications are key to our work, and an area where we're looking to grow and improve. If you've got experience in media or digital comms, and would be willing to support and mentor the team as we develop our skills and capacity, we'd love to hear from you.

• Fundraising: the majority of our funding currently comes from trusts and foundation grants, plus we’re working on building our earned income streams. In future we’d also like to explore individual giving. Do you have relevant experience in these areas you’d enjoy sharing?

We’re also keen to hear from candidates with the relevant expertise to join our Finance and Operational Risk Committee, and/or our Justice, Equity, Diversity and Inclusion working group. You can read more about these in the attached Trustee Recruitment Pack.

We recognise that people's backgrounds and the identities they hold have a significant effect on the ways that they experience and are impacted by the financial system. We know that our own work will be stronger if it is directly informed by a diversity of perspectives, including from those most negatively impacted by the current financial system. We therefore particularly welcome applications from people with backgrounds or identities that are currently under-represented on our board and team, including those from Global Majority backgrounds, neurodivergent people, disabled and/or chronically ill people, those with lived experience of financial exclusion, and women and non-binary genders. For info, you can find the results of our 2024 diversity survey results on our website.

You must feel confident in supporting the team and the board by providing advice and input on your areas of expertise, based on your experience. However, previous experience of serving on a board of trustees is not required, and we provide training and mentoring on fulfilling the obligations required of a trustee.

Our Commitment to Justice, Equity, Diversity and Inclusion

We believe that justice, equity, diversity and inclusion are fundamental to what we are trying to achieve.

We are committed to providing equality and fairness for all and not to discriminate on any grounds, including gender, marital status, race, ethnic origin, colour, nationality, national origin, disability, sexual orientation, mental health, religion or age.

You can read more about this, including the concrete steps we commit to during this process, in the Trustee Recruitment Pack.

About Us

My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.

We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.

Position Overview

Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:

• Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They escalate safeguarding alerts to the shift's Designated Safeguarding Lead (a trained professional). They also complete a 'Shift Handover' document once the shift is completed.
• Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.

As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders and Mentors who can run shifts and cover additional shifts as necessary. We are looking to fill the following positions and shifts:

• Leader, Mondays (5pm - 7pm)
• Mentor, Mondays (5pm - 7pm)
• Leader, Thursdays (5pm - 7pm)
• Mentor, Thursdays (5pm - 7pm)
• Mentor, Fridays (7pm - 10pm)
• Leader, Saturdays (TBC*)
• Mentor, Saturdays (TBC*)
• Leader, Sundays (5pm - 7pm)

*We are currently finalising future opening hours on Saturday. Please apply for this particular shift if general availabilty on Saturdays is good.

Leaders and Mentors will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are 2-3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.

Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.

The work you will do as Leaders and Mentors will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.

Who We Are Looking For

We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders and Mentors:

• Are strongly committed to helping others
• Have experienced mental health issues in order to relate to those seeking help
• Are collaborative and enjoy working with others
• Are encouraging and supportive
• Are organised and can monitor several things at once
• Can remain calm and focused during busy times and when safeguarding alerts are raised
• Are 18 years and over 
• Can commit the time to a regular weekly shift

Role Responsibilities

1. Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
2. Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
3. Follow Leaders & Mentors processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
4. Monitor web-chat conversations and ensure all chats are tagged.
5. Maintain ability to listen, remain calm and provide intervention if necessary.
6. Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
7. If a Leader, work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified and, if a Mentor, take over responsibility for shifts when Leader and DSL have to address a safeguarding crisis.
8. Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
9. Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
10. Adhere to all standards, policies and procedures of My Black Dog.

Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.

With an ageing population, more and more older people are at risk of isolation and loneliness as partners and friends pass away, children and grandchildren move away and the community around them changes at a fast pace.  As a Befriender you will become part of the solution to tackling the issues of isolation and loneliness by developing strong relationships with clients and encouraging them to engage in a variety of ways.

Main activities/tasks:

• Visit an older person in their home once a week for up to 2h
• Spend time getting to know them and to understand what things they may like to do at home (e.g. chess, knitting, reading)
• Offer healthy and fun conversation and encourage them to talk
• Give support to enable them to get out in the community and encourage participation in activities.
• Promote healthy living and wellbeing.
• Accompany on hospital visits or to the GP. Go for a walk, or shopping
• Support older person to find information as requested.
• Make monthly reports on visits carried out