Volunteer roles

Market Researcher Volunteer

Are you curious, do you enjoy exploring ideas, researching trends, delivering insights and eager to make a meaningful impact?

We're looking for a volunteer Market Researcher to support planning across various initiatives and projects by gathering, analysing, and reporting information that informs smart decisions.

Whether you’re gaining experience, switching paths, or simply want to contribute your skills meaningfully, this is your chance to work on purposeful projects in a flexible and rewarding opportunity.

We’re passionate about what we do and value every person who helps us do it better.

Let’s explore something meaningful together.

Responsibilities

• Conduct research on topics ranging from markets, industries, customer needs, or competitors, depending on the project.

• Gather and organise information from credible online sources, industry reports, surveys, and interviews

• Analyse findings to identify opportunities, trends, and challenges

• Deliver written reports that are clear, structured, and meaningful to help decision-making in the project

Requirements

• A curious mind with an eye for detail

• Strong skills in online research and information synthesis

• Ability to work independently and manage your own time

• Strong communicator, especially in writing

• Experience in research or reporting is helpful

The role could be entirely remote and is unremunerated but all reasonable expenses will be met.

ABOUT TESYouth
TESYouth (Training, Employment Opportunities & Social Development for Youth) is a NFP social enterprise which focuses on improving the rate of youth employment, through volunteering, interactive and skill-based workshops, work-experience and training programmes. Together with our strategic partners, we collaborate with organisations to provide youth to develop their skills, and to assist in achieving their career aspirations.

Are you passionate about supporting and managing volunteers in a small charity? Our Volunteer Coordinators will recruit, support & develop a team of volunteers, to enhance our work supporting people impacted by a chronic pain condition

What will you be doing?

We are looking for 3 volunteer coordinators to join the coordinators team who will volunteer to support our volunteers in various roles. The volunteer coordinators will 

• Help to assess organisational and programme needs to determine number and range of volunteers needed for particular projects
• Help to recruit, and assure the adequate training of suitable, reliable volunteers
• Co-ordinate the volunteers to ensure that there is always someone available to support all our services 
• Help to create and distribute information regarding volunteer policies and procedures
• Monitor volunteers during their appointments to retain or replace candidates
• Meet and check-in with volunteers regularly to assess their progress and satisfaction, as well as to conduct evaluations or skills audits
• Help to induct new volunteers
• Maintain regular communication among volunteers and between an organisation and its volunteers, in order to share news, progress, and available positions
• Maintains a database of volunteers and projects and track metrics
• Help to promote the charity and its volunteer accomplishments 
• Set up and arrange any relevant training required for volunteers

What are we looking for?

The Volunteer Co-ordinators role requires proactive and detail orientated individuals with an organised approach and an interest in supporting small charities. They will have good communication skills. The Volunteer Co-ordinators are responsible for the volunteer aspects of Burning Nights CRPS Support to ensure the smooth running of the charity’s services and ensuring that the volunteers are used optimally.

Our Volunteer Co-ordinators are also responsible for ensuring that suitable volunteers have DBS checks where needed and they are adequately trained to do their role working with our Charity Administrator.

Essential

• Experience in volunteering or HR and recruitment
• Managing and supporting volunteers
• Time manage effectively
• Supporting and advising others on policies and procedures
• Ability to motivate and encourage
• Working knowledge of databases
• Excellent communication and interpersonal skills
• Excellent organisation and team building skills

Desirable

• Facilitation and/or training skills
• Personal experience of volunteering

What difference will you make?

You most likely will not have heard of Complex Regional Pain Syndrome (CRPS), and you wouldn’t be alone in this! But we see and know first hand the impact it has on those living with it and on those caring for someone with the condition. We know the huge challenges they face even with simply getting a correct diagnosis, let alone the appropriate treatment and relevant support. 

You will join the charity during a challenging period and your expert knowledge and experience will be invaluable to our success. You will have a key role in ensuring we can maintain our support services and become a sustainable charity to allow us to fulfil our aims. 

What's in it for the volunteer?

This role is a fantastic opportunity to volunteer with a small but ambitious charity, developing and honing your skills.

You could gain experience in the charity sector, a broader C.V, or a sense of accomplishment from using your skills to help people affected by a very painful condition.

You would be a part of our small, friendly, forward-thinking charity team, focused on reaching people who may not have heard about the charity or the condition. You would have a key role in developing a volunteering team. This is a fantastic opportunity for you to make a real difference to a rare condition.

A few more details

If you don't have the exact experience, but are interested to volunteer with us, please apply! We would be thrilled to find out about how your interests and experience match with our needs or what we are doing. 

This role is done remotely using Zoom, phone and email. You would be working closely with the volunteers and trustees. However we would have regular updates and remote meetings with the Chair and/or Trustees.

We have an induction process to help successful applicant to understand how our Charity operates.

OVERVIEW

Title: Volunteer Opportunity: Leadership Training Programs Department

Reports to: Director, Leadership Training Programs

Classification: Volunteer

ABOUT WOMEN’S WORLD BANKING 

About 1 billion women remain excluded from the formal financial system. Women’s World Banking researches, designs, and invests in financial solutions, institutions, and policy environments in emerging markets to create greater economic security and prosperity for women, their families, and their communities. 

The Women’s World Banking Institute is a hub for research, training, and capacity-building dedicated to advancing women’s financial inclusion and economic empowerment worldwide. Through research, learning opportunities, and convenings, we help equip financial service providers, policymakers, and partners with insights and tools to take evidence-based action. 

VOLUNTEERING WITH US 

We welcome volunteers who are interested in supporting our Leadership Training Programs. Volunteers may be invited to contribute in areas such as maintaining alumni engagement lists, helping with session planning, or providing general support to ongoing knowledge-sharing efforts. This is a flexible, short-term opportunity to gain exposure to the work of an international non-profit organization while contributing to initiatives that promote women’s financial inclusion and leadership development.

POSSIBLE VOLUNTEER ACTIVITIES 

Volunteers may be involved in one or more of the following types of activities, depending on their skills and interests: 

• Collecting and organizing information related to financial inclusion and leadership training. 
• Assisting with light research on leadership trends, case studies, or best practices. 
• Helping to organize and maintain internal knowledge resources. 
• Contributing ideas to strengthen participant engagement in training programs. 

HOW TO EXPRESS INTEREST 

Please share the following: 

• A short statement of interest describing why you’d like to volunteer with us and your general availability. 
• Your resume or brief overview of relevant background. 
• Contact information for one or two references. 

Applications will be reviewed on a rolling basis beginning September 15, 2025. 

Please note: This is an unpaid volunteer role and is not considered employment. Participation is entirely voluntary and does not create an employment relationship with Women’s World Banking. 

Timeframe: Flexible (any 3-month period)

We are seeking a detail-oriented and highly motivated Data Entry Agent to join our remote team. In this role, you will be responsible for accurately inputting, updating, and maintaining data in our systems and databases. This position requires strong organizational skills, a keen eye for detail, and the ability to work independently from a home office.

Key Responsibilities:

• Input, verify, and manage large volumes of data with speed and accuracy

• Update and maintain information in various databases and systems

• Review data for errors or inconsistencies and correct any identified issues

• Perform routine data audits and cleanups

• Maintain confidentiality and handle sensitive data with integrity

• Follow company procedures and guidelines for data management

• Communicate effectively with team members and supervisors

• Meet deadlines and productivity goals in a remote work environment

Requirements:

• High school diploma or equivalent (Associate’s or Bachelor’s degree is a plus)

• Proven experience in data entry or a similar administrative role preferred

• Strong typing skills (typically 40–60 WPM or higher)

• Excellent attention to detail and accuracy

• Proficient with Microsoft Office (Word, Excel) and/or Google Workspace

• Comfortable using spreadsheets, online databases, and data entry software

• Reliable internet connection and a distraction-free home office setup

• Strong time management and self-motivation skills

• Ability to handle confidential information discreetly

Preferred Qualifications (Optional):

• Experience with CRM systems, data management tools, or cloud-based platforms

• Familiarity with remote communication tools like Zoom, Slack, or Microsoft Teams

• Prior work-from-home experience

• Bilingual or multilingual skills (if applicable)

Benefits:

• Flexible working hours

• Work from the comfort of your home

• Competitive pay

• Opportunities for growth and advancement

• Paid training (if applicable)

• Performance-based bonuses (if applicable)data

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Communications Volunteer for the Newcastle and Gateshead Group. As our Communications Volunteer you’ll make sure people know they have a local MS Society group to turn to.

In this role you’ll be able to develop your writing skills, and gain an experience of communicating across a range of digital channels. 

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s

TREASURER (TRUSTEE)

Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:

• Can this be stopped?

• How do I (or my child) live this life?

Our charity exists to address both questions. We are the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss. We have a clear ambition – to save sight and to change lives.

We are now seeking a new Treasurer. This is an exciting point for us, and our new Treasurer will be central in enabling us to achieve our ambition.

We have a clear focus and vision, as well as a strong Board and senior leadership team, all of whom are ambitious for the potential impact we can make. We do not want this opportunity to pass us by and that’s what makes this such an important and exciting role for the right person.

As a trustee, you will have the opportunity to steer the course of our charity and our sector, shaping our strategies, and advocating for meaningful change. You will be help us be a driving force behind world leading research into sight loss prevention, and transformative initiatives that enhance the quality of life for countless individuals.

If you want to be part of something that will really make a difference, we’d love to hear from you.

“I extend a heartfelt invitation to those who share our commitment to making a profound difference in the lives of individuals affected by sight loss. Our journey towards a future where eye diseases are prevented and the challenges faced by the visually impaired are overcome requires the collective effort of dedicated individuals. We are seeking trustees who are not only passionate advocates for our cause but also possess the vision, expertise, and dedication to guide and govern our organisation. Your unique perspectives and skills will play a pivotal role in shaping and defining our impact for years to come.”

Dr Heather Giles, Chair

ABOUT US

Our single, unifying mission is to save sight and change lives.

It is a mission that reflects two urgent questions everyone faces when they receive a diagnosis of sight loss: ‘How do I stop this?’ and ‘How do I live my life?’

Answering these questions guides our strategy as we progress a five-year plan with solid and lofty aspirations.

Our principal role is as a grant-maker. We award grants to the scientific community that could lead to scientific breakthroughs and treatments to stop eye diseases from progressing. In the future, we believe research can prevent people from losing sight and reverse sight loss. We invest to advance treatments that will cure eye disease and protect and grow the community of world-class scientists, technologists, and data scientists who can deliver tomorrow’s breakthroughs.

We have funded innovations that directly impact people who are blind or partially sighted, from music classes for children to projects that take eye tests into at-risk communities. We invest in programmes, organisations and activities that deliver equity for and with blind and visually impaired people.

OUR FINANCES

The charity is in a strong position financially, with a high level of reserves that we intend to draw down over the coming years as we focus on investing in sustainable growth and increasing our impact. Compared to many charities, we have well diversified income streams, predictable costs, and are in the fortunate position to hold a sizable portfolio of investments. Our plans for the short and medium term are to invest in our income generation infrastructure, and to significantly increase the amounts of funding we can put to our charitable purpose.

ROLE DESCRIPTION

As the most senior leaders in our charity, trustees play a pivotal role in guiding our strategic direction, amplifying our impact, and ensuring the fulfilment of our mission to save sight and change lives. You will serve on the main board and will also chair our Finance, Audit, Risk & Resources (FARR) committee.

MAIN RESPONSIBILITIES

Strategic Leadership & Planning

- Provide leadership and strategic guidance to the charity, aligning efforts with the mission and values of the organisation.

- Collaborate with the board, executive team, and stakeholders to develop and implement long-term strategies that advance the charity’s impact and sustainability.

Governance

- Ensure effective governance, decision-making, and compliance with legal and ethical standards.

- Work closely with board members, fostering a culture of transparency, accountability, collaboration and open communication, harnessing different views and opinions.

Engagement

- Represent the charity at public events and networking opportunities to promote our mission and raise awareness about our cause.

Evaluation and Accountability

- Collaborate with the board to evaluate performance, ensuring alignment with the charity’s goals and objectives.

- Ensure the charity is accountable to donors and beneficiaries, that is financially robust and sustainable, and that is effective risk management in place.

Key Responsibilities of the Treasurer

- Chair the Finance, Audit, Risk & Resources Committee, ensuring effective scrutiny and oversight.

- Provide strategic financial leadership and ensure that appropriate financial controls and risk management frameworks are in place.

- Ensure compliance with statutory reporting and regulatory requirements in partnership with the executive.

- Act as a trusted advisor to the Chief Financial Officer and offer guidance to fellow trustees on financial matters.

PERSON SPECIFICATION

Specialist experience

We are particularly interested in candidates who have:

- A recognised financial qualification (e.g. ACA, ACCA, CIMA or equivalent)

- Experience of senior financial leadership – ideally as a CFO, COO, FD, or equivalent

- A sound understanding of finance, audit, and investment management

General attributes

Knowledge & experience

- An understanding of governance, and experience on a committee or board.

Skills & abilities

- Strategic thinking and the ability to contribute to long-term planning and vision to deliver impact.

- Exceptional interpersonal and communication skills, with the ability to engage diverse audiences.

- Entrepreneurial instincts and a healthy understanding of risk balanced with ambition using sound judgement.

Styles & behaviours

- High ethical standards and commitment to upholding the charity’s values, as well as a passion for advocating on behalf of individuals with, or at risk of, sight loss.

- Collaborative, highly inclusive, fostering trust and valuing difference perspectives.

- Solution-focused, with an ability to see the big picture and be pragmatic.

TERMS OF APPOINTMENT

Remuneration 

This role is not accompanied by any financial remuneration, although reasonable expenses may be claimed.

Time commitment

While the exact time commitment may vary based on the charity’s needs and priorities, we anticipate the following general expectations:

- A minimum of four Board meetings per year

- A minimum of four subcommittee meetings per year

- Preparation for meetings, review of materials, and other trustee engagement as appropriate.

- Annual strategy day with full Board and executive team.

- Meetings with members of the executive leadership team as appropriate.

- Representing the charity at high profile events, functions and public engagements to enhance its reputation and partnerships.

Location

At present Board meetings are held in central London. Subcommittee meetings are held remotely.

HOW TO APPLY

If you have questions about the role and would find it helpful to have an informal conversation, please contact us at our trustee recruitment inbox and we will be happy to arrange a call.

To make an application, please send your CV and a supporting statement (max two pages) to our trustee recruitment inbox outlining your motivation for applying and how you meet the attributes outlined in the personal specification.

We hope you will consider making an application. Together, we can achieve extraordinary things.

We are seeking a dedicated and customer-focused Customer Service Officer to join our team. In this role, you will be the first point of contact for customers, providing helpful information, answering questions, and resolving issues in a professional and timely manner.

Key Responsibilities:

• Handle customer inquiries via phone, email, chat, or in person.

• Provide accurate information regarding products, services, and policies.

• Resolve customer complaints or issues efficiently and professionally.

• Record customer interactions and maintain detailed records in the CRM system.

• Follow up with customers to ensure their issues are resolved to satisfaction.

• Escalate complex problems to the appropriate departments.

• Assist with order processing, billing, refunds, and exchanges as needed.

• Maintain a high level of product knowledge to provide accurate support.

• Meet individual and team performance targets, including response times and customer satisfaction scores.

Requirements:

• High school diploma or equivalent (Bachelor’s degree preferred).

• Proven experience in a customer service role.

• Excellent communication and interpersonal skills.

• Strong problem-solving and conflict-resolution abilities.

• Proficient in using computers and customer service software (e.g., CRM systems).

• Ability to work well under pressure and manage multiple tasks.

• Strong attention to detail and organizational skills.

• Patience and a positive, empathetic attitude toward customers.

We are seeking a highly organized and detail-oriented Administrative Assistant to support our team with a variety of administrative and clerical tasks. The ideal candidate will be efficient, resourceful, and capable of working both independently and collaboratively in a fast-paced environment.

Key Responsibilities:

• Answer and direct phone calls, emails, and other forms of correspondence.

• Organize and schedule appointments, meetings, and travel arrangements.

• Prepare and edit documents such as reports, memos, letters, and presentations.

• Maintain filing systems, both electronic and physical.

• Assist in the preparation of regularly scheduled reports.

• Order office supplies and maintain inventory.

• Provide general support to visitors and act as the first point of contact.

• Liaise with executive and senior administrative assistants to handle requests and queries from senior managers.

• Perform data entry and manage database systems.

• Handle confidential information with discretion.

Qualifications:

• High school diploma or equivalent; associate’s or bachelor’s degree preferred.

• Proven experience as an administrative assistant, office assistant, or similar role.

• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).

• Strong written and verbal communication skills.

• Excellent time management skills and ability to multitask and prioritize work.

• Attention to detail and problem-solving skills.

• Ability to work independently with minimal supervision.

A bit about this role

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!
 

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You'll be

• help set up and/or man stalls at events
• help on collection days like supermarket collections events or street collections
• help at fundraising events such as quiz nights, cake sales and dances
• promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events. These events will be based in and around the Merseyside/Liverpool area.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

A bit about this role

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!
 

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You'll be

• help set up and/or man stalls at events
• help on collection days like supermarket collections events or street collections
• help at fundraising events such as quiz nights, cake sales and dances
• promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events. The events are based around the Warrington area including, but not limited to, Winwick, Lymm, Newton-Le-Willows and at the Centre itself. 

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

We’re recruiting new voluntary trustees to join us in our 50th anniversary year and help safeguard SAVE’s mission to protect historic buildings. Our trustees guide and support our work, ensuring we can continue to champion repair and reuse.

SAVE is a national charity which campaigns for the retention and reuse of historic buildings. Founded in 1975, some of our most notable campaigns include those for Smithfield Market, Wentworth Woodhouse, and the flagship Marks and Spencer store on Oxford Street. Our campaigns frequently bring together local groups, the media, architects and engineers to give buildings a second chance. We also run a Buildings at Risk register and host regular events promoting the protection and enjoyment of the historic environment. It is an exciting and busy time to join us, in the middle of a range of special events and activities to mark our 50th year; we are hosting events up and down the country, and our Buildings at Risk register was recently made free to access for everyone.

We’re looking for people who can:

• Offer their professional experience, knowledge and skills to further our mission
• Advocate for and promote SAVE’s work within their networks
• Commit to a three-year appointment term, with the possibility of extension

We’d particularly welcome applications from people with skills in:

• Campaigning and press
• Marketing
• Legal expertise
• Strategic planning and creative thinking

Previous trustee experience is not required. We are particularly interested in receiving applications from people whose identities and experiences are underrepresented in the heritage sector.

Please see the application pack for full details and how to apply.

The closing date for applications is Friday 3rd October. Interviews will take place in the week commencing 27th October.

We are looking for a Wordpress Savant who can overhaul our website and help add some personality into our comms. We are a warm and friendly service that is here for all women in Greenwich who need us, and we want that reflected as soon as you land on our webpage.

There is an added challenge that we must provide absolute anonymity to the women we support, so it is rare that we have pictures and videos that we can use to show who we are and what we do. If you have some bright ideas about other ways our website can reflect our ethos, we'd love to hear from you.

We would also highly value someone with SEO knowledge who can ensure that our website is easily accessible for anyone searching for help in the area.

*For genuine occupational requirement reasons, we are seeking female applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1).

About the project: 

The Helpdesk Project is a unique initiative where trained volunteers offer information on local services and peer support to people attending MS clinics at the Walton Centre in Liverpool.

More than 130,000 people live with multiple sclerosis (MS) in the UK. Every one of them shares the uncertainty of life with MS.

People are most likely to find out they have MS in their thirties, forties and fifties; news that can be worrying and heartbreaking. Having somebody who has local knowledge and can signpost to information and services can provide vital support to people at the start of their MS journey.

About the role:

Do you have good organisational and communication skills?

We are looking for a volunteer who could help with supporting people with MS at the support desk. Please see the Role Description for more details about the tasks you may be involved in.

Time and Commitment

This role will take place at the Walton Centre Hospital.

We are looking for volunteers who can offer two or three hours a week, where you would attend the hospital help desk.

There will also be quarterly volunteer support sessions you will be asked to attend.

Training and support:

You’ll receive role-specific training and support from the MS Support Team and the Regional Development Officer.

About the project: 

People are most likely to find out they have MS in their thirties, forties and fifties; news that can be worrying and heart-breaking. Having somebody with local knowledge and can signpost to information and services can support people at the start of their MS journey.

The Helpdesk Project is a unique initiative where trained volunteers offer information on local services and peer support to people attending MS clinics at the Walton Centre in Liverpool. 

About the role: 

We are looking for Administration volunteers who can offer assistance to the Lead Support Volunteer to coordinate the running of the service by sending out information and rotas and taking meeting minutes. Please see the Role Description for examples of activities you may be involved in. 

Time and Commitment: 

One/two hours a week, which can be carried out at home 

Training:

You’ll receive role-specific training and support from the Lead Support Volunteer and the Regional Development Officer. There will also be quarterly volunteer support sessions you will be asked to attend.