Volunteer roles for the Housing and Homelessness sector

As a First Response Volunteer, you will help find those rough sleeping quicker, and enable Outreach workers to spend more time supporting those found to move away from the streets and get connected to other local services. First Responders play a crucial role to ensure people sleeping rough receive vital support. This is not a client-facing role and therefore is well suited to somebody looking for their first role in the homelessness sector. However, we do also offer development opportunities to develop your skills and knowledge about rough sleeping for those interested.

On shift, you and a partner volunteer will be given a list of people who have been seen sleeping rough. Your role is to identify those who are sleeping rough, and pass information about referrals to the Outreach team to follow up on – they will help the person find accommodation and link them into non-accommodation-based support for example around physical or mental health. 

As an Enhanced First Response Volunteer, you and a partner volunteer will look for referrals made by StreetLink, engaging with those sleeping rough and passing on valuable information to the Outreach team. Enhanced First Responders play a crucial role in ensuring those sleeping rough receive vital support from the Outreach Team to move away from the streets and get connected with local services. These are driving shifts, so between you and your partner volunteer, one of you will drive, whilst the other can support with navigation. 

We’re on the lookout for a volunteer who’s keen to make a real difference in our communities — and pick up some new skills along the way!

This is a unique opportunity to gain a recognised qualification while helping residents at Asquith Court and Charlotte Court enjoy regular chair-based exercise sessions. These schemes don’t currently have any sessions, but they’re really keen to get started — ideally once a month to begin with (and maybe more if it’s a hit!).

We’ll support you every step of the way, including covering the cost of your Amac Certificate in Chair-based Exercise Instructing - which you can complete online at your own pace. Once you’re qualified, we’ll work with you to build a schedule that fits around your availability.

Each session will last up to an hour, and we’ll also cover your travel expenses between the two schemes.

Because you’ll be working with potentially vulnerable residents, you’ll need to be 18 or over to take on this role.

If you’re passionate about helping others stay active, feel good, and have fun — we’d love to hear from you!

Looking for a way to give back to your local community without a long-term commitment? Not sure exactly what you’d like to do, but know you want to help?

Sometimes we come across one-off community tasks that just need a few volunteers to give us a good old Yorkshire helping hand. We also know life can get very busy and people don’t always have time to commit to a regular volunteering role.

Being a Community Squad volunteer is a flexible way to get involved. You’ll find out when and where one-off tasks are happening near you, and you can choose to help whenever it suits. There’s no ongoing commitment, you’re in control.

As a Squad volunteer, you’ll regularly receive updates about opportunities across Yorkshire. There’s no obligation to sign up for any of them, but if something catches your eye, just put your name forward. We’ll send you all the details you need, and you simply turn up on the day!

Tasks vary widely, so there’s something for everyone. You might help at a community clean-up, plant spring bulbs, hand out leaflets, put out grit or clear a path when it’s snowed for a neighbour. Or you could be handing out popcorn at a cinema event, making cups of tea at a social club, supporting someone with their digital devices, creating glitter tattoos at a children’s event, or writing letters to customers who are isolated.

There will be lots of varied things to help with!

Are you looking for a trustee role where you can truly see the impact of your contribution? Where every decision you help make changes lives for the better? Then we’d love to hear from you.

At Emmaus Sheffield, we’re not your typical charity. We’re a vibrant, drug and alcohol-free community providing homes, meaningful work, and genuine hope to people who’ve experienced homelessness. Our social enterprise at Sipelia Works doesn’t just raise funds; it provides our companions with skills, confidence, and a pathway to independent living.

And right now, we need three brilliant people to join our trustee board and help us shape the future of this remarkable community.

Who we’re looking for

Whether you’re a finance whizz who can guide our budgets and investment strategy, a social enterprise expert who knows how to make businesses thrive whilst doing good, or someone with lived experience of homelessness or a passion for community support – we have a role that could be perfect for you.

Why join us?

As a trustee at Emmaus Sheffield, you’ll:

• Play a vital part in breaking the cycle of homelessness
• Work alongside passionate colleagues and inspiring companions
• Use your expertise where it truly matters
• Be part of a charity that provides not just shelter, but community, purpose, and dignity

Our board meetings are held monthly at our Sipelia Works base in Sheffield (with remote options available), and you’ll have the opportunity to join one of our sub-committees, with meetings held quarterly. It’s a commitment of approximately 4-6 hours per month – but the impact is immeasurable.

Find out more and register your interest

We’re looking for people who share our values, bring energy and expertise, and genuinely want to make a difference. If that sounds like you, we’d love to chat.

Visit our website or get in touch to find out more.

Role: Trustee 
Hours: Attendance at Board meetings six times a year, with reading and preparation before meetings
No Salary:  Unpaid volunteer role, expenses paid
Location: Meetings held on zoom or at our head office in London SE20
Deadline:  17th May 2026
Interviews:  In person in London SE20

ABOUT US

Bromley & Croydon Women's Aid (BCWA) aims to empower anyone suffering domestic abuse so they can make informed choices about their future. Our services are confidential, non-judgmental and respectful of diversity.

BCWA puts anyone who contacts us for support at the heart of decision making, so that they can gain the confidence, strength and self-respect needed to free themselves from abusive relationships

Our Ethos

BCWA believe in providing high-quality services to anyone fleeing domestic abuse. We have been working since 1975 to:

• focus on maintaining the independence, confidence and self-esteem of anyone we help
• be responsive to the needs of individuals in a culturally appropriate and sensitive way
• treat our residents, clients, staff and partners with integrity, honesty and respect.

Our Mission Statement

Our mission is to end all forms of domestic abuse in our community.  Our vision is to support and empower women to create change in their lives, so that they and their children can live free from domestic abuse and improve their quality of life.

OUR SERVICES

BCWA provide a wide range of services including:

Refuge

We provide safe accommodation for any woman and her children who is experiencing domestic abuse, or who is at risk of abuse.

Children are welcomed by Child Support Officers. Refuges have fully-equipped playrooms, where the project workers organise activities, after-school clubs, play sessions, fun days and one-to-one therapeutic activities.

BCWA is a registered housing provider with the Regulator or Social Housing (i.e. a Housing Association) and operates supported housing in a mix of owned and leased properties, some as managing agent for other housing associations, some operated independently.

Advice & Support

BCWA telephone Helpline supports women in the community who want to know what their options are around domestic abuse, or who need a non-judgmental listening ear. We run 12-week ‘Keys to Freedom’ support groups which offer a path to recognising abuse and peer support for recovery.

We offer advice to the friends and families of anyone experiencing domestic abuse. We give our expertise to legal and social services professionals, and we support women at appointments, accompany them to court, and also put them in contact with other services that can help them.

Our other services include:

Japanese service - BCWA, in partnership with the Japanese Embassy in London, offers outreach advice in Japanese to survivors of domestic abuse

NRPF/EEA service - Our specialist advisor works with migrant women without recourse to public funds (NRPF) and those from the EEA to regularise their immigration status and access benefits & support.

Men's service - All BCWA locations are women-only spaces, but men can be supported via our One Stop Shop service or by the IDSVA (high-risk) service in Bromley.

Our Approach to Equality, Diversity & Inclusion

Our work is based on building meaningful, supportive, enduring and respectful relationships with women from all cultures. We cannot do this without a strong commitment to equality, diversity and inclusion. BCWA’s approach is to try to make sure that EDI is central to everything we do and informs both our services and our organisational culture. 

Our goal is to develop and deliver consistently inclusive programmes, projects and services that support and bring together survivors of domestic abuse and their children and facilitate empowerment and recovery. We believe this enables best practice domestic abuse support, hope this will make everyone's experiences richer, and ultimately lead to more inclusive communities and sector best practice. 

BECOMING A TRUSTEE

What is a Trustee?

Trustees ensure their charity has a clear strategy, and that its work and goals are in line with its vision. A trustee's role in a charity is to be the ‘guardians of purpose’, making sure that all decisions put the needs of the beneficiaries first. They safeguard the charity’s assets – both physical assets, including property, and intangible ones, such as its reputation. They make sure these are used well and that the charity is run sustainably.

Why become a Trustee?

Being a Trustee can be very rewarding. As a Trustee you have the chance to support and shape the work and strategic direction of an organisation, and you can make a significant difference to a cause that matters to you.

Being a Trustee offers the opportunity for professional development. It can let you gain experience of strategy and leadership, and boost your CV. It will give you experience of being a non-executive director, such as setting a strategic vision, influencing and negotiation, and managing risk. If you already have significant experience in these areas, it can be stimulating to use it in a different and potentially challenging context. You will be part of a team and will have the opportunity to apply your unique skills and experience while learning from others. Working closely with a passionate team of people who have different perspectives is often one of the most enjoyable aspects of the role. Trustees often say that being a board member has been one the richest sources of learning in their professional lives.

Why join our board?

BCWA was founded by a group of local women in Bromley who wanted to do something practical to support women in their local community and has been run by women and for women ever since. Over the past few years the organisation has grown considerably but still operates very much in the spirit of grassroots feminist women’s movement of the 70s, out of which it was founded.

Many of our trustees, staff and volunteers have lived experience of domestic abuse, and the organisation actively welcome survivors at all levels. We are a supportive, warm and friendly group and we genuinely strive to foster great relationships. Our Board is made up of a diverse group of women with a broad range of backgrounds, skills and experience. This team operates on mutual respect and true collaboration in order to provide the best leadership possible to the charity. We are solutions oriented, creative, forward-thinking and passionate about working to end domestic abuse.

BCWA has seen sustained growth over the last few years and has increased its property portfolio to provide a range of dispersed ‘move on’ accommodation for women leaving refuge, with continued support.

The charity is also committed to an ongoing process of service improvement via stakeholder feedback and analysis of needs and gaps in provision. Our local knowledge and specialist expertise positions us very well to innovate in co-producing new services.

In addition to trauma-informed accommodation and community-based services, BCWA has developed a therapeutic service alongside, which encompasses child play therapy and a specialist in-house counselling service for women. This supports the health and wellbeing of survivors going forward as well as working towards the prevention of repeat victimisation.

A trusteeship with BCWA is an exciting opportunity to be part of a dynamic organisation, contribute to the local community and impact thousands of women’s lives for the better. It is a truly pivotal time to join the board at BCWA, as we develop and implement innovative new services that will add significantly to the breadth and impact of support available to survivors of domestic abuse in Bromley & Croydon.

What skills are we looking for?

We are looking for a range of new trustees with a range of different skills to shape and steer the future of this dynamic organisation, as well as bring wisdom, energy and new perspectives to our governance.  We would particularly welcome applications from women with knowledge of or experience working in the following sectors:

· Social housing, social investment, housing, company or charity or general legal background

· Provision of mental health services

· AI expertise

ROLE DESCRIPTION

We are looking for strategic-minded individuals with a variety of skills to join our board. Our trustees play an essential role in making sure that BCWA achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that we have a clear strategy and that our work and goals are in line with our vision.

Trustee duties

• To ensure the BCWA is carrying out its purposes, as set out in its governing document.
• To ensure the charity complies with its governing document, charity law and any other applicable laws.
• To act in the charity’s best interests, making balanced and adequately informed decisions.
• To contribute actively to the Board of Trustees in giving firm strategic direction, setting overall policy, defining goals and setting targets (including evaluating performance against set targets).
• To provide guidance using previous experience and expertise on a range of aspects of BCWA's business, including support to set up new initiatives.
• To ensure the effective and efficient administration of the Organisation.
• To monitor the financial, strategic and operational performance of BCWA.

In addition to the above responsibilities, each Trustee should use any specific skills, knowledge or experience they possess, to enable the Board to reach sound decisions. This may involve leading discussions, focusing on key issues, scrutinising reports, providing advice and guidance on new issues, particularly where a Trustee has specific expertise. Our board meets bi-monthly and holds an Annual General Meeting.

Personal skills and qualities

• Willingness and ability to understand and accept their responsibilities and liabilities as trustees and to act in the best interests of the organisation.
• Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.
• Effective communication skills and willingness to participate actively in discussion.
• A strong personal commitment to equity, diversity and inclusion.
• Enthusiasm for our vision: working to end domestic abuse.
• Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.

What impact will you have?

You will be joining an organisation actively opposed to all forms of discrimination providing a service that is confidential, non-judgmental and respectful of diversity.

You will have the opportunity to showcase your skills as well as learn new ones.

We are a feminist organisation and recognise the gendered nature of domestic abuse and other forms of violence against women and girls.

Time Commitment

• Attendance at board meetings which take place six times a year. Meetings are held in the early evening, mostly on-line, with one or two held in-person at our south-east London Head Office.
• Trustees will also need to carry out any pre-meeting reading and preparation and may be contacted occasionally for advice.

Further Information

We are very happy to have informal discussions about the role and warmly welcome candidates to visit us or observe a board meeting if they wish.

New Trustees are assigned an existing member who is responsible for their induction and support for a period of 6 months.

As our organisation works with extremely vulnerable clients, safeguarding is one of our key priorities. Please contact us if you would like more info or to view our SG policies. In light of this, offers are subject to an enhanced DBS check and satisfactory references.

Female applicants only: In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010. 

Equality, Diversity & Inclusion: BCWA is committed to supporting and promoting equality & diversity and creating an inclusive working environment. To achieve this, we seek to employ a diverse range of staff from many different backgrounds to better represent the communities we serve. 

BCWA is an Equal Opportunities Employer. 

Reg. Charity No.1068007. 

Guardian Light Foundation & Guardian Light Enterprises Ltd

Location: Remote / Online
Commitment: Approx. 20 hours per month
Role Type: Volunteer
Reports to: Founder / Safeguarding Lead

�� About Us

Guardian Light Foundation is a mission-driven organisation supporting children, teenagers, and single-parent families affected by homelessness, abuse, trauma, and financial hardship.

Our counselling services operate in three tiers:

Tier 1 – Guardian Light Foundation
Free emotional support for vulnerable individuals.

Tier 2 & Tier 3 – Guardian Light Enterprises Ltd
Low-cost and paid counselling services that help fund our charitable programmes and expand access to professional mental health support.

To maintain the highest ethical and professional standards, we are seeking a Volunteer Clinical Supervisor to support our counselling team.

�� Purpose of the Role

The Volunteer Clinical Supervisor will ensure that all counselling delivered through Guardian Light Foundation and Guardian Light Enterprises Ltd is:

• Ethical

• Safe

• Trauma-informed

• Professionally supported

• Aligned with recognised counselling standards (e.g. BACP / UKCP frameworks)

You will provide clinical supervision, safeguarding oversight, and professional guidance to our counsellors and trainee counsellors.

�� Key Responsibilities

Clinical Supervision

• Provide supervision for volunteer and trainee counsellors

• Facilitate monthly or bi-monthly group supervision sessions

• Offer guidance on complex or high-risk cases

• Support counsellors with professional development

Safeguarding Oversight

• Support decision-making where safeguarding concerns arise

• Ensure appropriate boundaries and ethical practice

• Assist with risk assessments where needed

Professional Standards

• Help maintain high clinical standards across services

• Ensure alignment with recognised ethical frameworks

• Provide guidance on confidentiality, consent, and record keeping

Support for Tier Structure

Provide supervision for counsellors working across:

Tier 1 – Charity Counselling

• Crisis support

• Emotional wellbeing support

• Early intervention

Tier 2 – Low-Cost Counselling

• Structured therapeutic support

Tier 3 – Professional Counselling

• Longer-term therapeutic work

Programme Development

• Advise on counselling frameworks and policies

• Support development of safe referral pathways

• Provide input on improving service delivery

��️ Safeguarding Requirements

Because this role involves oversight of services supporting vulnerable individuals:

• Enhanced DBS Check (Volunteer) required

• Must follow Guardian Light safeguarding policies

• Work closely with the Safeguarding Lead when concerns arise

DBS checks will be conducted via our trusted partner Serve (Rushden).

�� Skills & Experience Required

Essential

• Qualified Clinical Supervisor

• Accredited or registered with a recognised body such as:

  • BACP

  • UKCP

  • NCPS

  • BABCP (or equivalent)

• Experience supervising counsellors or trainee therapists

• Strong understanding of trauma, safeguarding, and ethical practice

• Ability to support practitioners working with complex cases

Desirable

• Experience working with:

  • Young people

  • Domestic abuse survivors

  • Trauma

  • Vulnerable families

• Experience supporting trainee counsellors

• Experience working within charities or social enterprises

�� Personal Qualities

We are looking for someone who is:

• Compassionate and emotionally intelligent

• Ethical and professional

• Passionate about protecting vulnerable people

• Supportive but able to challenge constructively

• Committed to social impact

⏰ Time Commitment

Approximate commitment:

20 hours per month

This may include:

• Group supervision sessions

• Case consultation

• Safeguarding guidance when required

Flexible scheduling.

�� What You’ll Gain

• The opportunity to shape a growing counselling service from the beginning

• Meaningful impact on vulnerable lives

• Recognition as a key professional advisor to the organisation

• Networking with therapists, legal professionals, and social care specialists

• Opportunity to join the Advisory Board or Board of Directors

• Professional contribution toward social change

�� Structure of Services

Guardian Light Foundation

• Tier 1: Free counselling for vulnerable individuals

Guardian Light Enterprises Ltd

• Tier 2: Affordable counselling

• Tier 3: Professional counselling services that help fund the charity

This structure allows us to sustain our mission while expanding access to mental health support.

�� BOARD EXPECTATIONS (Applies to ALL Members)

Every GLF board member plays a direct role in the success and sustainability of the organisation.

�� Core Expectations

• Fundraising Commitment:
  Every board member must actively participate in fundraising campaigns, donor outreach, and sponsorship drives.
  Each member is required to make a personal monthly donation to the organisation (amount optional but meaningful).

• Time Commitment:
  Minimum of 20 hours per month, including board meetings, subcommittee work, fundraising events, and strategic planning.

• Ambassadorship:
  Represent GLF publicly as a visible ambassador at community events, speaking engagements, and networking functions.

• Governance & Accountability:
  Ensure the organisation operates ethically, transparently, and in alignment with its mission and legal obligations.

• Strategic Leadership:
  Contribute skills, knowledge, and professional networks to advance the organisation’s growth, partnerships, and visibility.

• Passion for the Mission:
  Demonstrated commitment to supporting children, teenagers, and single-parent families experiencing hardship.

�� OVERALL BOARD MEMBER BENEFITS

• Prestige: Founding member of a ground-breaking national social enterprise.

• Networking: Exclusive access to philanthropists, public officials, and corporate leaders.

• Leadership Development: Gain board-level governance and strategic experience.

• Impact Legacy: Directly shape programs that provide homes, hope, and opportunity for hundreds of lives.

• Visibility: Public recognition through GLF website, media, and national campaigns.

• Personal Fulfilment: Be part of a purpose-driven organisation changing the narrative for children and families in need.

�� IDEAL CANDIDATE PROFILE (For All Roles)

We are looking for leaders who are:

• Deeply passionate about social impact, youth empowerment, and family stability.

• Professionally experienced (1+ years) in their area of expertise.

• Team players who bring creativity, positivity, and initiative.

• Connected and influential, willing to open doors and amplify GLF’s message.

• Dedicated, committing time, expertise, and monthly donations.

Position: Board of Director - Program & Impact Expert (Unpaid Volunteer Role)

Reports to: Board Chairperson

Location: Hybrid (remote + in-person events as needed)

Purpose: To oversee program design, evaluation, and delivery quality.

Key Responsibilities:

• Guide development of youth and family support programs.

• Ensure alignment between mission, outcomes, and measurable impact.

• Oversee safeguarding and quality assurance standards.

• Provide expertise in social work, education, or community development.

• Mentor staff to maintain high ethical and service standards.

Requirements/Skills:

• Background in social work, education, youth engagement, or nonprofit program management.

• Strong understanding of safeguarding, wellbeing, and inclusion.

• Data-driven mindset with empathy and creativity.

Benefits:

• Direct influence on the lives of vulnerable youth and families.

• Leadership in creating innovative, measurable community impact.

• Recognition as a founding architect of transformative social programs.

�� BOARD EXPECTATIONS (Applies to ALL Members)

Every GLF board member plays a direct role in the success and sustainability of the organisation.

�� Core Expectations

• Fundraising Commitment:
  Every board member must actively participate in fundraising campaigns, donor outreach, and sponsorship drives.
  Each member is required to make a personal monthly donation to the organisation (amount optional but meaningful).

• Time Commitment:
  Minimum of 20 hours per month, including board meetings, subcommittee work, fundraising events, and strategic planning.

• Ambassadorship:
  Represent GLF publicly as a visible ambassador at community events, speaking engagements, and networking functions.

• Governance & Accountability:
  Ensure the organisation operates ethically, transparently, and in alignment with its mission and legal obligations.

• Strategic Leadership:
  Contribute skills, knowledge, and professional networks to advance the organisation’s growth, partnerships, and visibility.

• Passion for the Mission:
  Demonstrated commitment to supporting children, teenagers, and single-parent families experiencing hardship.

�� OVERALL BOARD MEMBER BENEFITS

• Prestige: Founding member of a ground-breaking national social enterprise.

• Networking: Exclusive access to philanthropists, public officials, and corporate leaders.

• Leadership Development: Gain board-level governance and strategic experience.

• Impact Legacy: Directly shape programs that provide homes, hope, and opportunity for hundreds of lives.

• Visibility: Public recognition through GLF website, media, and national campaigns.

• Personal Fulfilment: Be part of a purpose-driven organisation changing the narrative for children and families in need.

�� IDEAL CANDIDATE PROFILE (For All Roles)

We are looking for leaders who are:

• Deeply passionate about social impact, youth empowerment, and family stability.

• Professionally experienced (1+ years) in their area of expertise.

• Team players who bring creativity, positivity, and initiative.

• Connected and influential, willing to open doors and amplify GLF’s message.

• Dedicated, committing time, expertise, and monthly donations.

Position: Board of Director - Fundraising & Partnerships Expert (Unpaid Volunteer Role)

Reports to: Board Chairperson

Location: Hybrid (remote + in-person events as needed)

Purpose: To lead all donor relations, sponsorships, and income-generation initiatives.

Key Responsibilities:

• Identify and engage high-value donors, sponsors, and investors.

• Create innovative fundraising campaigns and grant proposals.

• Build long-term relationships with corporations and philanthropists.

• Collaborate with the marketing team for event-based fundraising.

• Mentor board members in effective fundraising techniques.

Requirements/Skills:

• Experience in fundraising, business development, or grant writing.

• Strong negotiation and networking abilities.

• Passion for social causes and storytelling.

Benefits:

• Access to elite philanthropic and corporate networks.

• Recognition as a key force in funding life-changing housing and support programs.

• Direct involvement in shaping financial growth strategy.

Compensation:
This is an unpaid volunteer position.

Job description

�� Guardian Light Foundation Board of Directors – Roles, Expectations & Benefits ��

Our Mission

Guardian Light Foundation (GLF) is a for-profit social enterprise dedicated to transforming the lives of homeless and abused children, teenagers, and struggling single-parent families. We provide safe housing, education, career pathways, legal aid, and life-skills support to help individuals rebuild their lives with dignity and independence.

We are building not just an organisation — but a movement of hope, empowerment, and social impact.

�� BOARD EXPECTATIONS (Applies to ALL Members)

Every GLF board member plays a direct role in the success and sustainability of the organisation.

�� Core Expectations

• Fundraising Commitment:
  Every board member must actively participate in fundraising campaigns, donor outreach, and sponsorship drives.
  Each member is required to make a personal monthly donation to the organisation (amount optional but meaningful).

• Time Commitment:
  Minimum of 20 hours per month, including board meetings, subcommittee work, fundraising events, and strategic planning.

• Ambassadorship:
  Represent GLF publicly as a visible ambassador at community events, speaking engagements, and networking functions.

• Governance & Accountability:
  Ensure the organisation operates ethically, transparently, and in alignment with its mission and legal obligations.

• Strategic Leadership:
  Contribute skills, knowledge, and professional networks to advance the organisation’s growth, partnerships, and visibility.

• Passion for the Mission:
  Demonstrated commitment to supporting children, teenagers, and single-parent families experiencing hardship.

�� OVERALL BOARD MEMBER BENEFITS

• Prestige: Founding member of a ground-breaking national social enterprise.

• Networking: Exclusive access to philanthropists, public officials, and corporate leaders.

• Leadership Development: Gain board-level governance and strategic experience.

• Impact Legacy: Directly shape programs that provide homes, hope, and opportunity for hundreds of lives.

• Visibility: Public recognition through GLF website, media, and national campaigns.

• Personal Fulfilment: Be part of a purpose-driven organisation changing the narrative for children and families in need.

�� IDEAL CANDIDATE PROFILE (For All Roles)

We are looking for leaders who are:

• Deeply passionate about social impact, youth empowerment, and family stability.

• Professionally experienced (1+ years) in their area of expertise.

• Team players who bring creativity, positivity, and initiative.

• Connected and influential, willing to open doors and amplify GLF’s message.

• Dedicated, committing time, expertise, and monthly donations.

Position: Board of Director - Vice-Chairperson (Unpaid Volunteer Role)

Reports to: Board Chairperson

Location: Hybrid (remote + in-person events as needed)

Responsibilities:

• Support the Chairperson and act in their absence.

• Ensure all board decisions are actioned efficiently.

• Oversee special committees and task forces.

• Assist with performance evaluations of executive staff.

• Provide leadership continuity during transitions.

Requirements:

• Strong leadership and organisational skills.

• Prior experience in management or board governance.

Benefits:

• Executive leadership recognition.

• Key role in succession planning and governance strategy.

• Access to leadership networks and visibility opportunities.

CARIS Families (registered charity name CARIS Camden, charity number 1121919) is a small frontline charity that runs support services for homeless children and their parents living in temporary accommodation hostels in the London Boroughs of Camden and Hackney. 

Families can find themselves homeless for many reasons.  They may be displaced as part of the refugee resettlement process.  They may be fleeing domestic violence or suffering the fallout of relationship breakdown.  They may have simply found themselves priced out of the rental market and lost their home as a result.  With affordable housing and social tenancies increasingly scarce, many children and their parents live in this state of limbo for years on end.  The hostel, in effect, becomes the childhood home, making ‘temporary accommodation’ anything but temporary. 

CARIS Families' frontline mission is twofold: to improve families' day-to-day experiences while in temporary accommodation  and to assist them to move out of homelessness as soon as possible.  We improve day-to-day experiences by providing hostel-based services for families that put back opportunities for children to thrive and that support parental wellbeing.  At the same time, we casework with parents to progress their housing case so the family can move on into a settled home as soon as possible.  In 2025 we supported 108 families and 146 children with play and learning opportunities, school holiday activities, family support work, poverty relief work and housing casework.

In addition to our frontline work, we contribute data and learned experience from our frontline work to academic research and political campaigning with the aim of bringing about reform of harmful temporary accommodation practises, and we support our families to share their lived experience. 

Our turnover in 2024 was £238,555, with the majority of our income coming from trust and foundation grants, of which 4 are multi-year grants.  We do not currently receive any statutory funding.  Please find out more on the Charity Commission website at: CARIS CAMDEN - 1121919

Current context 

We currently have a board of eight trustees and would like to increase the capacity of the board to match our growth, as we expand our hostel reach, family casework and public profile in the campaigns arena. 

We have a Director, a staff team of six and a small cohort of volunteers who deliver our services within the family hostels and further afield. We have a broad support base with the significant impact and value of work recognised by our partners. 

Roles 

We have completed a Trustees skill audit and the following areas were identified as priority skills and expertise needed to support the development of our work: 

• Individuals with lived experience of family temporary accommodation 

• Children’s social workers 

• Teachers or educationalists with an Early Years / KS1 interest, interested in educational inequality

• Academics with interest in sociology, urban geography and social inequality relating to housing rights and children’s life chances 

• Housing and homelessness professionals

• Medical professionals with an interest in child and maternal health in light of social inequalities 

• Corporate, HNW and legacy fundraising professionals 

• IT and technology professionals with expertise in how we can better use technology to drive our work forward and increase impact using our collected data. 

If you don’t quite match the above but feel you have significant skill or knowledge to contribute to our work we’d still love to hear from you. 

Given the demographics of the families we support, we particularly welcome applications from Black, Asian and minority ethnic individuals, from people with experience of migration, and from people with lived experience of temporary accommodation.

Expectations for Trustees 

Trustees play a vital role in ensuring the charity is well‑governed, sustainable, and delivering meaningful impact. As a trustee, you will be expected to: 

• Attend all Trustees meetings.  Currently this consists of four meetings per annum, which generally alternate between online delivery and in-person in central London. 

• Attend at least one session of delivery with our staff team each year. 

• Proactively contribute your particular area/s of knowledge, expertise and insight to board discussions and strategic decision-making processes. 

• Be willing to proactively engage in the development of CARIS Families on a three to five-year term.

• Undertake an Enhanced DBS check and online Safeguarding Training course, both organised and funded by CARIS Families. 

While this is a voluntary role, travel expenses within Greater London can be covered to attend meetings and services.

Please get in touch if you have any questions about the role or your decision to apply, we’d welcome a discussion. 

Potentially interested individuals will be invited to have an informal conversation with our Director, followed by a meeting with our Chair of Trustees, prior to suitable individuals being voted in.

Position Title: Language Programme Lead
Reporting to: Volunteer Leadership Team - Chair
Organisation: Sevenoaks Welcomes Refugees (SWR)
Location: Sevenoaks Town and surrounding areas within the district council area
Time Commitment: 3 hours per week
Remuneration: Voluntary Position (Expenses Reimbursed)

Organisation Overview
Sevenoaks Welcomes Refugees (SWR) was founded in 2017 and became a registered charity in 2019. Initially focused on supporting Syrian refugees resettling in the Sevenoaks district under the UK Government Resettlement Scheme, SWR’s mission has since expanded to assist 16 refugee families from Syria and Afghanistan, as well as 50 Ukrainian families. In 2023-24, SWR raised over £70,000 to further its work, collaborating closely with local councils and partner organisations to achieve its objectives. With seven trustees, 110 active volunteers, and a supporter base of approximately 750 people, SWR is poised for a new phase of growth.

Role Overview:
As the Language Programme Lead, you will provide leadership in developing and delivering tailored language learning plans for refugees from Syria, Afghanistan, and Ukraine. Your role is crucial in promoting independence and successful integration into society for these individuals and families, aligning with the charity’s strategic objectives.

Key Responsibilities:
● Manage the delivery of language support tailored to the individual needs of each refugee through a team of 30 or so well-motivated language volunteers, usually, but not always operating one to one. This team have delivered at least 8,000 hours of language support since the charity started.
● Be actively involved in the recruitment of new language volunteers as required.
● Oversee necessary training for language volunteers and develop the promotion of best practice across the language programme group.
● Arrange for initial assessments on the arrival of all new families into the area and producing suitable teaching programmes that link with whatever other family support is required and what other stakeholders are providing.
● Work with the Volunteer Leadership Team to provide an effective overall support for our refugee beneficiaries.
● Liaise with key stakeholders such as Kent Adult Education(KAE), and the Kent ESOL Networking Group to maintain good relationships that support the provision of our language programme.

Qualifications
A working knowledge of ESOL and associated exams and qualifications would be beneficial.
Driver’s licence and access to a car would be extremely useful, given the geographical spread of the beneficiaries in the wider Sevenoaks area. This is not a role that can be performed online.

Impact and reward:
The Language Programme Lead will play a critical role in empowering refugees to achieve greater independence and integration within their new communities. You will help our refugee beneficiaries gain the language skills, confidence, and vocational training necessary to navigate daily life, access employment opportunities, and participate fully in society. You will play a big role in transforming the lives of refugees. In some cases of refugees who are illiterate in their own language, this will be genuinely life changing.

Position Title: Family Liaison
Reporting to: Volunteer Leadership Team - Family Support Lead
Organisation: Sevenoaks Welcomes Refugees (SWR)
Location: Swanley or able to travel to Swanley
Time Commitment: 1-2 hours per week
Remuneration: Voluntary Position (Expenses Reimbursed)

Organisation Overview
Sevenoaks Welcomes Refugees is a local charity formed in March 2017. We are a small and growing charity, whose volunteers and supporters have come together to welcome and help support the refugees who have fled the fighting and persecution in Syria, Afghanistan and Ukraine, and are now resettling in our community.
Starting with just one refugee family, we have expanded our efforts over the years and are proud to have supported about 50 families as they settle and rebuild their lives in our community.

Purpose of Role:
Would you like to make a crucial difference for the better to the life and welfare of a refugee family as they settle into life in Britain helping them to achieve independence and social integration in their new surroundings? As a Family Liaison, you will be a vital friendly link and mentor for the family to help them navigate through difficulties that they may encounter on their path to independent living in our district. It is a very important and rewarding role.
Key Responsibilities: ● Where the family is new, help them to settle in and pass on requests for help and equipment. ● See over the welfare and requirements of the family which will change incrementally over time. The level of support should gradually diminish as the family becomes more independent. ● Liaise with local government support workers (Refugee Council) as needed while the family is still receiving support from them. ● Liaise with the team around the family - general support, language and education - so that they work together; moderate a Whatsapp group for all volunteers supporting the family, whatever their role. ● Encourage and monitor the family’s path to independence ● Liaise with Education, Language and Employment specialities.
● Keep the Volunteer Leadership Team (VLT) Family Support Lead up to date as needed.
Skills & Qualities Needed

You need to be:
● compassionate, patient, and non-judgmental
● good at communication
● organized with good attention to detail.
● flexible and adaptable to different family needs and cultural backgrounds.
● reasonably IT literate
It would help if you had a background in health, teaching, social services or other service related charities - BUT it is not essential, a practical attitude is needed.

Time and location
The weekly commitment might be 1-2 hours particularly initially, tapering down as the families become more independent. This is not an online job and the family is located in Swanley.

Support & Training Provided As well as general training for SWR volunteers on the essentials such as safeguarding and cultural awareness, we run workshops to find out more about how we can help children in their path through education, language learning and other matters that may be relevant. The VLT will ensure that the Family Liaison has support and backup as required and a mentor will be appointed to help a new Family Liaison in the initial stages of taking up the role.

Position Title: Deputy Volunteer Lead
Reporting to: Volunteer Leadership Team (VLT) - Volunteer Lead
Organisation: Sevenoaks Welcomes Refugees (SWR) 
Location: Sevenoaks Town and surrounding areas within the district council area
Time Commitment: 2-3 hours per week
Remuneration: Voluntary Position (Expenses Reimbursed)

Background to the charity
Sevenoaks Welcomes Refugees is a local charity formed in March 2017. We are a small and growing charity, whose volunteers and supporters have come together to welcome and help support the refugees who have fled the fighting and persecution in Syria, Afghanistan and Ukraine, and are now resettling in our community.
Starting with just one refugee family, we have expanded our efforts over the years and are proud to have supported about 50 families as they settle and rebuild their lives in our community.

Purpose of Role:
Would you like to make a meaningful and lasting difference in the lives of refugee families as they settle into life in Britain—supporting them to achieve independence and integrate confidently into their new communities?
As Deputy Volunteer Lead, you will be an integral part of the SWR Voluntary Leadership Team (VLT), which oversees both our core services for refugees and the coordination and welfare of our valued volunteers.
Our work spans general support with settling in, integration, building independence, language learning, educational guidance, and assistance in accessing suitable employment. You will work closely with the Volunteer Lead on the VLT, with a particular focus on the general support function.
Each refugee family is supported by a small group of volunteers, led by a designated lead volunteer. In this role, you’ll collaborate directly with these volunteer teams, ensuring they are supported, informed, and empowered to deliver high-impact, person-centred support.
This is an opportunity to join a growing, well-regarded, and professional charity, working alongside dedicated and compassionate volunteers who share your passion for helping others.
Key Responsibilities: ● Act as a bridge between the lead volunteers and central SWR services to source the equipment and help needed by the families. ● See over the welfare and requirements of the families which will change incrementally over time. The level of support should gradually diminish as the families become more independent. ● Liaise with local government support workers where families are still receiving support from them. ● Help establish and monitor the family Path to Independence Plans. ● Liaise with Education, Language and Employment specialities. ● Keep the VLT and Volunteer Lead up to date as needed.
Skills & Qualities Needed
You need to be:
● compassionate, patient, and non-judgmental
● good at communication
● organized with good attention to detail.
● flexible and adaptable to different family needs and cultural backgrounds.
● reasonably IT literate
It would help if you had an employment background of teaching, social services or other service related charities - BUT it is not essential.
Support & Training Provided
All SWR volunteers are expected to complete an induction, including mandatory safeguarding training. We also provide training on cultural awareness to help volunteers support families sensitively and effectively.
We welcome applicants from all backgrounds and encourage you to highlight any specific adjustments that would enable you to participate fully in the recruitment process.