Social Welfare Volunteer Roles

About the Role

We are looking for a Volunteer to assist in the running of the daily programme of activities at Headway East London. The Day Service is a new opportunity for people living with brain injury in the East London area to join our community. 

Volunteering with us, you’ll get involved in the fun and creative activities going on at our Day Service. Every week is different: you could help in our art studio, assist in the kitchen or take part in a music session. You’ll be supporting our members one-to-one and in groups. You don’t need any special skills or knowledge, we’ll give you the induction you need, and support is always on hand, with regular volunteer meetings, training sessions and supervision.

Main Duties

• To help Headway staff manage the activity programme for each member by offering one-to-one support or in small groups.
• To assist members with specific activities that prove challenging for them i.e., using computers, cooking, engaging in art activities.
• To initiate discussion, games or activities and encourage members to take part.
• To help floor staff around lunch time (food preps. setting up tables, dishing out and serving food).
• To assist with keeping the Headway centre safe, clean, and tidy all times by taking on tasks such as collecting and washing cups, tidying up resources' shelves, wiping tables before lunch etc…
• To inform floor staff about activities undertaken with members and any significant changes in mood or behaviour. To take members to social events and outings and being able to assist individuals needing to use a wheelchair.
• To undergo training as required and attend volunteer debriefs and supervision. To undertake any other duties that may reasonably be required.

Person Specification

• Aged 18 or over.
• Experience working with people clear and sensitive communication.
• Ability to relate well to people on a one-to-one basis and be sympathetic to others’ situations.
• Willing to participate in a variety of activities appropriate for our members.
• Prepared to lead an activity with a small group of members.
• Committed to the values, vision, and objectives of Headway East London.
• Committed to equal opportunity and able to maintain confidentiality.

Commitment

The role requires a minimum commitment of at least 4 months,anyday from Monday to Friday between 10:00 AM and 3:00 PM. Volunteers need to sign a volunteer agreement and confidentiality form.

Training/Support

Each volunteer is given an induction which includes information on health & safety, fire precautions, confidentiality, equal opportunities, and a brief outline of the long-term effects of head injury.

As part of this role, you will receive ongoing support and you will have the opportunity to gain experience in Health and Social Care.

• To fully support our volunteers in their role we provide: regular volunteer meetings.
• Training sessions delivered by our specialist staff a regular debrief session.
• One to one supervision starting after the first 4 months and yearly appraisal meetings.

Community Cycling Development Role

• Vounteer or Paid Posts Available

• Part -time: this role is offered as a part time equivalent (e.g. 2-4 days). 

Flexibility in working hours to meet both your needs and the needs of the organisation, including occasional weekend work, is expected. This will be scheduled with your involvement and we aim for this to be a suitable part time role for somebody with caring responsibilities or other commitments.  Some home working is also possible. 

There is a three month probationary period. 

To apply, please send a cover letter explaining why you think you’re suitable for the role and a CV.

The deadline for applications is the 21st of April.

If you have any questions or would like to have an informal chat about the role, please ring or e-mail using the contact details on our website.

Background to the Role

Capital of Cycling administrates a successful programme of adult focussed cycling lessons for the Bradford District, which are funded by West Yorkshire Combined Authority.  These are largely managed by Liz, our cycling lessons co-ordinator, supported by other staff and sessional workers and delivered in 5-6 settings.

We are looking for additional support for this provision and want to expand our delivery to be more responsive to the needs of the community groups we’re working with. These groups are asking for activities for young people and families that fall outside the remit of the existing adult-focussed programme.

We are therefore looking for a person who can deliver cycling related activities in community settings and work with community groups and partners to create opportunities to engage with cycling in a variety of ways, including children’s activities, family and community rides, either on or off-road.

National Standards cycle instructor and ride-leader certification with experience delivering cycling activities would be a significant advantage; however there is the opportunity for training to be received within the role.

Main Duties

• Delivery of and development of cycling activities for children, young people and families

• Working to encourage progression to active travel in individuals and communities

• Community based cycling related activities, co-delivered with partner organisations

• Delivery of adult cycling lessons at a range of levels

• Support for the administration of the West Yorkshire Combined Authority adult cycling lessons programme 

• Booking sessions and liaising with freelance cycling trainers

• Providing cover and support for other instructors and team members

• Building community and volunteer-led rides

• Marketing and promoting activities

• Reporting on delivery including collecting data for monitoring and evaluation of the impact of our delivery

Our organisation is focussed on building a culture of cycling in Bradford and is underpinned by our values. You would be expected to work to support existing and new projects and staff within the context of this larger picture.  You need to be willing to contribute to, and actively be involved in our ongoing development plans. Therefore, you should consider the next section to be more than just general background information - it is the basis of how we work together.

Statement of Intent

We aim to encourage more people to cycle, more often for utility and leisure. We develop the capacity of deprived communities to engage with cycling activities. We believe the environmental, social, mental and physical health, community and economic benefits of cycling are huge and collaborating with and supporting cycling related campaigns, clubs and community groups helps us to realise these.

Aims

• A happier, healthier city 

• Zero carbon and just transition* 

• Community led social change for equity

Values 

• Community Led

Our activities and plans are responsive to the communities in which we work (i.e. ‘with’ people rather than ‘to’ people)

• Sustainable

By making cycling affordable and accessible we help reduce carbon emissions and advocate for a greener city

• Participatory

We take a ‘do it together’ approach, recognising the importance of individuals’ contribution to the activities we run

• Cooperative

We all work together to achieve shared aims and take shared responsibility for the development of projects and the organisation.

• Inclusive

We strive to include under-represented groups in our activities and empower people to overcome barriers

Objectives

1. Work with more people and groups that are invested or could become invested in the benefits of cycling and maintenance activity 

2. Grow opportunities (social, health, economic & environmental) via cycling. These are  direct and indirect, with an emphasis on just transition* 

3. Increase reach and impact through campaigns, media and cultural activity such as developing a project for Bradford 2025

* Just transition means a set of principles, processes and practices that aim to ensure that no people, workers, places, sectors, countries or regions are left behind in the transition from a high-carbon to a low-carbon economy.

Required and Desirable Skills

Required:

• Experience delivering cycling or active travel related activities

• Experience of working with community groups or in community settings

• Good communication and teamwork skills

• Ability to work under own initiative

• National Standards or equivalent cycling training qualification

• Good administration and IT skills

Desirable:

• Ride-leader training

• Experience of working within a cycling related job

• Experience of monitoring and evaluation for projects

• 1st Aid trained

• Some knowledge of bike mechanics

• Promotion skills, campaigns work or PR

• Experience of collaborative project design 

• Links to or knowledge of specific Bradford communities or projects including Asian and minority groups

• Experience of working with young people

• Experience of working with people who have had or continue to face personal life challenges

Capital of Cycling is a flexible and accommodating employer. If you require more time off or wish to alter your working arrangements, you will be free to speak to us about this and we will do our best to meet your needs. 

The working times are flexible and some working from home is an option should it suit the task.  Occasional evening and weekend work is expected although you will have input into how this is scheduled.  You will be provided with office and workshop facilities at Rawson Road, Bradford and you will undertake delivery of activities at partner venues such as community centres.

Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people, some basic I.T skills and good written and spoken English. If you already have some fundraising experience that would be great too but it’s not essential.

 

What is a Fundraising Coordinator?

As Fundraising Coordinator, you would work with your local SSAFA branch to develop a Fundraising Plan. You would be central to delivering this local plan to raise funds through a range of local sources including grants, trusts, appeals, collections, and events.

 

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

SSAFA branches rely on a regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity, and grants for clients in urgent needs. A varied programme of fundraising also keeps the SSAFA profile high in the local community. We’d love to hear from you if you could help by coordinating this vital aspect of your local SSAFA branch.

 

When would you be needed and where would you be based?

As part of your local branch, you might have access to an office, but many volunteers are based at home. You would also be out and about at events and meetings. This role would suit someone looking to give a regular time commitment to SSAFA although when and where would be flexible to suit you.

 

What would you be doing?

• Developing an ethical fundraising plan based on the needs of the branch and choosing a mix of sources.
• Working with the branch secretary and Regional Fundraising Manager, recruit a team of fundraising volunteers to support events, appeals and collections.
• Working with the Regional Fundraising Manager, support national fundraising campaigns.
• Working with the Branch Publicity Officer, develop opportunities to combine awareness and fundraising.
• Planning and running local appeals, collections, and events
• Identifying and submitting applications to appropriate trusts and grant funding organisations
• Working with Marketing staff at central office check that all fundraising materials meet SSAFA branding style and current key messages.
• Liaise with Regional Fundraising Manager when pursuing opportunities beyond local sources e.g., corporates.
• Evaluate fundraising activities and provide reports and information for the branch.
• Being a positive ambassador for SSAFA including all sections of the community in awareness raising
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give tangible and practical support to your local branch by raising funds used directly to support clients.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Role specific training to prepare you for your voluntary role - Fundraising workshops. 
• Access to a range of e-learning courses, fundraising guidance, and marketing materials
• Fundraising Manager (per region)
• Fundraising and Marketing teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good communication skills including written and spoken English.
• Confident to deal with the public, potential clients, volunteers, other agencies and SSAFA colleagues – face-to-face, by phone, email or via social media.
• Experience of running events and or submitting funding applications would be welcome but not essential.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Ability to make enquires about fundraising opportunities by phone, email, letter or by filling in forms
• Reliable attitude, keep appointments, update the branch regarding your availability.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to get to meetings and events.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

 

Minimum Age: 18

 

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

 

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people and some occasional free time.

What is a Branch Fundraiser?

As part of a local team, our fundraisers represent SSAFA at events, and in public. The role includes helping at fayres, street collections, concerts, quizzes, raffles, sporting events etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

SSAFA branches rely on regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity, and grants for clients in urgent need. A varied programme of fundraising also keeps the SSAFA profile high in the local community, so everyone knows who we are and how we can help.

When would you be needed and where would you be based?

This role involves being out and about at public events and would suit someone looking to give the occasional day, half day or evening to support SSAFA; when and where would be flexible to suit you.

What would you be doing?

• Be part of a team with collection/buckets tins at events, supermarkets, shopping centres, etc.
• Acting as a marshal at a public event e.g., handing out water to runners, supervising parking etc.
• Being part of a team running a stall at an event, Armed Forces Day, fayre, county show etc.
• Helping with putting up posters, building gazebos, serving refreshments, packing/unpacking cars etc.
• Being a positive ambassador for SSAFA, engaging people of all backgrounds and interests
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give tangible and practical support to your local branch by raising funds used directly to support clients.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - fundraising workshops.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses, fundraising guidance, and marketing materials
• Local Fundraising Coordinator
• Fundraising Manager (per region)
• Access to the Fundraising and Marketing teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people
• Confident people who feel happy to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected the Fundraising Coordinator about your availability.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to get to events.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 16

Please note: If you are under 18 you are not allowed by law to volunteer at a street collection, raffle or an event serving alcohol. If you are under 16, please contact us, you will need to volunteer with a parent or adult responsible for your safety.

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people and some occasional free time.

 

What is a Branch Fundraiser?

As part of a local team, our fundraisers represent SSAFA at events, and in public. The role includes helping at fayres, street collections, concerts, quizzes, raffles, sporting events etc.

 

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

SSAFA branches rely on regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity, and grants for clients in urgent need. A varied programme of fundraising also keeps the SSAFA profile high in the local community, so everyone knows who we are and how we can help.

 

When would you be needed and where would you be based?

This role involves being out and about at public events and would suit someone looking to give the occasional day, half day or evening to support SSAFA; when and where would be flexible to suit you.

 

What would you be doing?

• Be part of a team with collection/buckets tins at events, supermarkets, shopping centres, etc.
• Acting as a marshal at a public event e.g., handing out water to runners, supervising parking etc.
• Being part of a team running a stall at an event, Armed Forces Day, fayre, county show etc.
• Helping with putting up posters, building gazebos, serving refreshments, packing/unpacking cars etc.
• Being a positive ambassador for SSAFA, engaging people of all backgrounds and interests
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give tangible and practical support to your local branch by raising funds used directly to support clients.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - fundraising workshops.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses, fundraising guidance, and marketing materials
• Local Fundraising Coordinator
• Fundraising Manager (per region)
• Access to the Fundraising and Marketing teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people
• Confident people who feel happy to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected the Fundraising Coordinator about your availability.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to get to events.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 16

Please note: If you are under 18 you are not allowed by law to volunteer at a street collection, raffle or an event serving alcohol. If you are under 16, please contact us, you will need to volunteer with a parent or adult responsible for your safety.

 

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

 

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

 

Is a criminal record check required? No

Would you like to support those feeling socially isolated and lonely within the local serving community? Could you spare a few hours a week to organise group activities that bring people together?

If so, we would love to hear from you!

What is a Community Connection Champion?

The aim of the role is to promote connection by developing and facilitating social groups and activities within the local serving community.

Tasks will include planning group activities that are sociable and of interest to the community. It also involves coordinating and delivering sessions. You will receive training and have support from a dedicated project officer as you establish a variety of groups.

What difference will you make?

Armed Forces life can bring its challenges when a loved-one is deployed overseas, or a family must move to a new location. Some people can find themselves feeling lonely or socially isolated, they may struggle to meet and connect with new people due to their confidence, work commitments or because they don’t live in Service Family Accommodation.

Community Connection Champions will play a vital role in tackling these challenges by creating welcoming, engaging group opportunities that bring people together.

What will you be doing?

Although every SSAFA Team has different needs, below are the main activities of a Community Connection Champion:

• Creating and Planning: Working with the Project Officer to plan, develop and organise groups and activities that are best suited to their local serving community.
• Communication and Teamwork: Keeping in touch with the local Community Volunteer Coordinator and attending s meetings.
• Networking and Engagement: Reaching out with those who are interested in attending activities, providing support and encouragement for them to attend, including those who face barriers to attending.
• Facilitating group sessions: Delivering group activities in line with agreed plans, signposting attendees to external support as required and in line with SSAFA’s safeguarding policy and procedures.
• Recording and reporting on activities: Sharing activity plans with the SSAFA Project Team, tracking attendance, and encouraging attendees to complete the relevant paperwork to support Project reporting and development.

What about training and support?

• Volunteers will need to complete E-learning courses covering topics including GDPR and safeguarding plus a 1.5hr webinar which focuses on understanding the impact of loneliness and social isolation, what helps to reduce those feelings and the skills needed to develop and facilitate groups.
• Support from a dedicated Project Officer who will work with you to plan and develop the groups and activities.
• Support from your local Community Volunteer Coordinator and SSAFA’s Regional and Central Volunteer Operations colleagues.
• Access to a range of e-learning courses, resources and local opportunities to keep your knowledge and skills up to date.
• Regular meetings and events to learn and share information.
• Reimbursement of out-of-pocket expenses.
• Volunteers will be covered by SSAFA's Public Liability insurance while carrying out their role.

What can you gain from this volunteering role?

• Give back to the serving community
• Support people in your local serving community using your patience, time and life experience, helping them to build local connections.
• Support and friendship from your local SSAFA Serving Community Team and the wider SSAFA community
• Gain experience, training and skills that you can highlight on your CV and in job interviews, such as planning sessions, organising activities and group facilitation.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What are we looking for?

• Friendly and approachable people with great communication skills.
• Excellent understanding of the importance of boundaries and confidentiality
• Non-judgemental approach and alignment with SSAFA’s values
• Some experience of delivering groups sessions or team leadership is beneficial but not essential as training will be provided
• A willingness to adhere to all relevant organisational policies and procedures.

This role would suit someone who would like to make a regular weekly commitment of a couple of hours.

As this is a new initiative, we are keen to understand what works to support the local serving community. We expect groups to run in the evenings and weekends, as well as during the week.

A typical group might run once weekly for a 6-week period. Face to face sessions are likely to run in community venues such as community centres but we also want to explore how virtual groups can be used to support those who can’t access face to face sessions.

Please note this is a volunteer role and does not form part of any contract of employment. 

Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people and some occasional free time.

 

What is a Branch Fundraiser?

As part of a local team, our fundraisers represent SSAFA at events, and in public. The role includes helping at fayres, street collections, concerts, quizzes, raffles, sporting events etc.

 

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

SSAFA branches rely on regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity, and grants for clients in urgent need. A varied programme of fundraising also keeps the SSAFA profile high in the local community, so everyone knows who we are and how we can help.

 

When would you be needed and where would you be based?

This role involves being out and about at public events and would suit someone looking to give the occasional day, half day or evening to support SSAFA; when and where would be flexible to suit you.

 

What would you be doing?

• Be part of a team with collection/buckets tins at events, supermarkets, shopping centres, etc.
• Acting as a marshal at a public event e.g., handing out water to runners, supervising parking etc.
• Being part of a team running a stall at an event, Armed Forces Day, fayre, county show etc.
• Helping with putting up posters, building gazebos, serving refreshments, packing/unpacking cars etc.
• Being a positive ambassador for SSAFA, engaging people of all backgrounds and interests
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give tangible and practical support to your local branch by raising funds used directly to support clients.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - fundraising workshops.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses, fundraising guidance, and marketing materials
• Local Fundraising Coordinator
• Fundraising Manager (per region)
• Access to the Fundraising and Marketing teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people
• Confident people who feel happy to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected the Fundraising Coordinator about your availability.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to get to events.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 16

Please note: If you are under 18 you are not allowed by law to volunteer at a street collection, raffle or an event serving alcohol. If you are under 16, please contact us, you will need to volunteer with a parent or adult responsible for your safety.

 

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

 

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

 

Is a criminal record check required? No

All our Benefits Advocates play an integral role within our Information and Advice team and last year helped us to identify over £2.5 million in unclaimed welfare benefits entitlement for older people in the county. This money is life changing for our clients; improving quality of life and wellbeing, and supporting local services

We are looking for volunteers who are patient, sensitive and reliable, to assist older people to complete benefit forms such as Attendance Allowance. Appointments are usually in the older person's own home but can sometimes take place over the telephone. Full training and ongoing support are provided by our friendly and knowledgeable team.

Our volunteers will also raise awareness of and promote Age UK Devon services to clients, and record details of any other queries or concerns so that our Advisors can follow up with clients.

Skills required for this role are:

· Ability to empathise with others.

· Good verbal and written communication skills.

· Understanding of confidentiality.

· Patience, sensitivity, and reliability.

· Ability to respond appropriately to different and sometimes difficult situations.

· Working as a team member, referring to other team members when appropriate.

· Ability to work unsupervised and manage appointments.

· Good computer skills.

· Knowledge of the Benefits System (training will be provided).

Age UK Devon’s aim is to improve the lives of older people in Devon through delivering services and activities, promoting wellbeing and health, increase independence and access to local services as well as supporting families and carers - enabling people to get the most out of life.

Our volunteers donate their time to enable us to provide fantastic added value to our services and activities and bring a wealth of skills and knowledge to our organisation.

Our aim is to help you enjoy your role and to gain personal satisfaction on your volunteer journey with us – can you be the person we need to help us in supporting and making a positive difference to people in later life in the county?

If you would like an informal discussion about this role or have any queries, please contact Sarah Gunn – Advice and Wellbeing Manager (see our website for details)

Or if you would like to apply please visit Age UK Devon for more information on the role and how to apply.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear form you.

What is a caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.

Company Description

Minazi Consulting is a non-profit research, design and engineering consultancy specialising in human-centred design and sustainable development. We work with social and public sector organizations to develop innovative product solutions that promote social equality, gender equality, and good health and well-being. We've worked on sustainable development projects around the world, such as Rwanda, Ghana and India. 

Role Description

This is an excellent opportunity for an individual looking to build their skills in communications, marketing and content writing. The communications lead will be a pivotal part of the team as they would be directly involved in generating engagement and new social media content. 

Roles and Responsibilities 

• Manage social media and engagement content on LinkedIn
• Develop strategic communications plans 
• Work with business units and internal stakeholders to ensure the website is up to date.
• Write insight articles on LinkedIn/Website 
• Maintain and monitor an annual calendar of conferences, events and awards and facilitate company’s participation.
• Manage and maintain the Communications email inbox
• Be creative and develop new social engagement campaigns

About You 

This is an exciting opportunity for a passionate and engaging individual, looking to make a real difference in a small, start-up environment.

• You should have Communications experience and experiencecd in creating social media content
• Communications experience and knowledge of science/engineering/STEM is beneficial 
• Alignment to company goals, vision and mission is necessary
• Self-starter and autonomous
• Excellent communication and interpersonal skills, both written and verbal.
• A strong attention to detail, high level of digital skills and creativity.

In our new Chair, we are looking for someone with leadership experience and board level credentials who can help us strengthen and deepen our reach with stakeholders, communities, and funders. Ideally you will have some professional experience within the third sector or a personal connection with what we do.

However, wherever you are now, you will recognise how significant our organisation is within our community and will share our desire to further strengthen our impact and ensure we continue to be a sustainable provider of services to people with complex needs.

You will be a confident and positive leader and an ambassador on our behalf with the strategic acumen and emotional intelligence to promote our work and vision, and support our Managing Director, and our leadership team

Role Description

Objective

The Chair will hold the Board and Executive Team to account for YSS’s mission and vision, providing inclusive leadership to the Board of Trustees, ensuring that each trustee fulfils their duties and responsibilities for the effective governance of the charity. The Chair will also support, and, where appropriate, challenge the Managing Director and ensure that the Board functions as a unit and works closely with the entire Executive of the charity to achieve agreed objectives. He or she will act as an ambassador and the public face of YSS in partnership with the Managing Director.

Principal responsibilities

Strategic leadership

• Provide leadership to YSS and its Board, ensuring that the charity has maximum impact for its

service users.

• Support the Managing Director to lead and manage the organisation well, give regular feedback on performance and conduct an annual appraisal.

• Ensure that Trustees fulfil their duties and responsibilities for the effective governance of YSS.

• Ensure that the Board operates within its charitable objectives and provides a clear strategic direction for YSS.

• Ensure that the Board is able to regularly review major risks and associated opportunities and satisfy itself that systems are in place to take advantage of opportunities and manage and mitigate the risks.

• Ensure that the Board fulfils its duties to ensure sound financial health of YSS (in combination with the lead finance Trustee), with systems in place to ensure.

Governance

• Ensure that the governance arrangements are working in the most effective way for YSS and that the Board regularly reviews major risks and associated opportunities.

• Develop the knowledge and capability of the Board of Trustees.

• Encourage positive change, where appropriate address and resolve any conflicts within the Board.

• Ensure that the Board of Trustees is regularly refreshed, reflects the wider population and service users of YSS and incorporates the right balance of skills, knowledge and experience needed to govern and lead YSS effectively.

• Work within any agreed policies adopted by YSS.

External Relations

• Act as an ambassador for YSS objectives and mission.

• Act as a spokesperson for YSS when appropriate.

• Represent YSS at external functions, meetings, and events (taking into account time commitments outside of the role).

Relationship with the Managing Director and the wider management team

• To work in partnership and support the Managing Director to ensure that the charity has a clear vision, mission, and strategic direction.

• Support the Managing Director, whilst respecting the boundaries which exist between the two roles, ensuring regular contact in an open and supportive way with opportunity for professional development and external professional support when agreed.

Person Specification

In addition to the qualities required of a Trustee of YSS, the Chair must also meet the following requirements:

Personal Qualities

• Personal gravitas and clear leadership style to lead an ambitious charity and communicate a

sincere commitment to the mission and vision of YSS

• Exhibit strong inter-personal and relationship building abilities and be comfortable in a

leading role

• Strong networking capabilities that can be utilised for the benefit of YSS (particularly in the sectors and services that YSS cover).

• Ability to foster and promote a collaborative team environment.

• Ability to commit time to conduct the role well, including travel and attending events out of office hours.

Experience - all essential

• Experience of operating at a senior strategic leadership level within an organisation

• Successful track record of achievement through their career

• Experience of or appreciation of charity governance (or wider governance) and Civil Society and current issues affecting it, and working with or as part of a Board of Trustees

• Experience of chairing meetings and events and representing organisations externally from public platforms and through effective stakeholder management

Knowledge and Skills - all essential

• Broad knowledge and understanding of the charity sector and current issues affecting it.

• Leadership skills, ability to bring people together.

• A level of financial management and charity finance understanding.

• Good understanding of governance issues (ideally in a charity setting).

Terms of Appointment

Remuneration

The role of Chair is not accompanied by any financial remuneration, although reasonable out of

pocket expenses can be claimed.

Location

YSS operates across Worcestershire, Herefordshire, Shropshire, Telford & Wrekin, and Warwickshire. Our offices are in Blackpole, Worcester.

Time commitment

Between 2 and 3 days per month. The YSS Board currently meet 6 times a year and holds 2 Audit & Risk committee meetings and up to 2 strategy planning days per year. The Chair is also expected to have regular meetings with the Managing Director and may, subject to an individual’s time commitments, represent YSS at essential events. All board members are encouraged to attend YSS events, including visits from our charity Patron and are welcome to make occasional visits to projects to see first-hand the work of YSS, the people supported, staff and volunteers.

The charity’s Chair (and board members) will be elected for an initial term of one year, after which they may be eligible for re-appointment for additional three-year terms, for a maximum of 10-year term.

Equality, Diversity, and Inclusion

YSS is committed to equality of opportunity, supports and encourages underrepresented groups,

and values diversity.

Applications

Applicants must be at least 18 years old. Appointment is subject to eligibility in line with The Charity Commission criteria.

We are looking for a Trustee who can help us strengthen and deepen our reach with stakeholders, communities, and funders.

Ideally you will have some professional experience within the third sector or a personal connection with what we do. However, wherever you are now, you will recognise how significant our organisation is within our community and will share our desire to further strengthen our impact and ensure we continue to be a sustainable provider of services to people with complex needs.

Key Attributes We Seek in Trustees:

· Commitment to the YSS Mission: A keen belief in YSS's mission of fostering independence and empowerment is vital. We believe our Trustees should be driven by a passion for effecting positive change in people's lives.

· Integrity and Ethical Conduct: Upholding the highest standards of integrity, transparency, and accountability is non-negotiable. Trustees must embody honesty and ethical behaviour in all endeavours.

· Strategic Thinking: Effective trustees possess strategic foresight and the ability to analyse complex issues. They contribute valuable insights to shape YSS's long-term direction and goals.

· Leadership Skills: Demonstrating strong leadership qualities is essential. Trustees should inspire others, foster collaboration, and proactively identify opportunities and challenges.

· Financial Awareness: Understanding financial matters is crucial for fulfilling a Trustee’s financial responsibilities to the organisation. Trustees should actively review financial reports and plans to ensure YSS's financial health.

· Diversity and Inclusion: YSS serves diverse communities, and we value diversity in our Trustees. Commitment to promoting equality, diversity, and inclusion is paramount.

· Effective Communication: Trustees should possess strong communication skills, articulating ideas clearly and engaging with stakeholders effectively.

· Collaborative Approach: Operating through collaboration is a hallmark of YSS. Trustees should be team players, working collaboratively towards common goals.

· Adaptability and Resilience: Trustees should be adaptable and resilient in navigating change and uncertainty while staying focused on the organization's mission.

· Commitment and Availability: Serving as a trustee requires dedication of time and energy. Trustees must commit to attending meetings, participating in discussions, and engaging in relevant activities.

Principal responsibilities

· Provide strategic direction.

· Monitor performance.

· Ensure compliance.

· Safeguard reputation and values.

· Ensure financial viability.

· Contribute to MD's appointment, support, and performance monitoring.

· Participate in appraisal, recruitment, and disciplinary panels.

Desirable Areas of Skills and Experience:

· ICT and digital transformation

· Legal

· Safeguarding

· Criminal Justice

· Social Care or Social Enterprise

· Accountancy and financial planning/reporting

· Organizational Management

· Human Resources

· Community Development

· Balancing conflicting views sensitively

· Networking and relationship-building

· Commitment to the charity's vision and values

· Strong leadership with credibility and enthusiasm

· Effective decision-making and independent judgment

Summary of the Role: As a Trustee, you'll be responsible for setting strategic aims, objectives, and direction. You'll ensure YSS achieves its objectives, represents stakeholders' interests, and act as an ambassador for the charity.

Structure, Governance, and Management: YSS is governed by its Memorandum and Articles of Association. The Board delegates responsibility for day-to-day management to the Managing Director, aided by the Senior Management and Leadership Team.

Strategy: YSS has a broad 3-year strategy linked to our organizational Theory of Change. Bi-annual strategic reviews are undertaken by the Trustees and Senior Management Team.

Priorities for 2024-2025:

· Implementation of impact measurement metrics

· Creation of staff and service user forums

· Focus on income sustainability and relationships with local authorities and funders

· Further development around our social value strategy