Refugee volunteer roles

We are currently recruiting for a Social Media Volunteer. The Plateful Café works to relieve poverty and isolation amongst refugees, asylum seekers and other ethnic minorities in south-east London. Our commitment is to ensure we reach the most vulnerable people in our community and help them access the support they are entitled to. 

Videos are a powerful medium to engage with our supporters and also the wider public. You will play a great role to promote our brand and build our presence online.

Summary of role

We are looking for teachers with a recognised ESOL qualification to support clients on a 1:1 basis with speaking, reading and writing English for an hour or so each week.

How does this role make a difference?

This support provided by volunteers to our clients really helps them progress with their English. Often clients do not have opportunities to learn English outside of the classroom or interact with a British-born person, so this opportunity is invaluable to them. Improving our clients English also enables individuals to access our other services such as, the employment team and digital inclusion, which will in turn, improve their employment prospects and assist in integration in their local community.

Who will you be helping?

Our clients are refugees, migrants and asylum seekers who are unable to afford or access English classes at colleges. We have many clients at the Centre who need one-to-one support with their English, mostly around listening and speaking, fluency and confidence building. We can also offer additional sessions to clients who are accessing external ESOL classes who feel they need additional 1:1 support.

What will you be doing?

We would like you to meet a client for 1 – 2 hours each week, this can be at the Centre or in a public place such as a café or library or where possible on-line. You will provide them with individual support with their English.  

Your responsibilities:

• Be able to commit at least one hour a week to your client for up to six months.
• Create an agreed Individual Learning Plan.
• Meet with your client at an agreed time and place.
• Be able to encourage and motivate your client.
• Be able to plan an hour’s English session based on the client’s ability and need.
• Send a short progress report to the Learning & Employment Manager after every meeting with your client.
• Participate in the Centre induction and safeguarding training.
• Attend quarterly group meetings, at the Centre, with other English Learning Volunteers at an agreed time.

What are we looking for?

• You have a recognised ESOL qualification e.g. CELTA or a Trinity or Cambridge Certificate
• You have excellent listening and clear communication skills.
• You are able to encourage and motivate a person.
• You are friendly, patient and reliable.
• You will have the ability to get on with people from a wide range of backgrounds

We cover travel expenses.

We are looking to recruit people for our Youth Programme, for a minimum commitment of 10 weeks. The Youth Programme works with young refugees and asylum seekers in the Epirus region of Northern Greece, providing them with a sense of community and experiences that they wouldn’t otherwise receive!

There are some specific applicant requirements, however the most important is to have a strong desire to work with young refugees and have the commitment to improve the situation for them here in Greece. Second Tree works in a transparent way in a challenging and changeable situation on the field; therefore, an ability to learn quickly and be open to feedback is vital.

Your role would include:

We are looking to recruit people that are open to filling one (or more) of the following roles within our Youth Programme. Whilst these should guide applications, the roles often overlap and are interchangeable. Imagination and flexibility is encouraged when applying: let us know your suggestions on how we can use your skills!

The roles range across:

• Children’s English Teacher: responsible for the planning and delivery of the programme’s English classes. Classes focus on low level English learning and must be fun and engaging. TEFL/equivalent experience is preferable, but not essential.

• Excursion Lead: responsible for the planning and leading of weekend excursions, a highlight of the programme for participants! Excursions require an organised, methodical planner who is engaging and confident leading groups of children.

• Workshop Lead: responsible for facilitating workshops that can be either thematic, reinforcing the vocabulary learned in English class to make it more practical and interactive, or focused on social and emotional learning, helping students develop their self-awareness through creative and mindful activities, or touch upon any scientific/mathematical knowledge the teacher might bring. 

No matter the role(s) filled, team members are expected to help plan, prepare and participate in various community engagement activities such as: picnics, community excursions, sporting events, etc.

You should be able to:

• Be consistent with your application of behaviour management techniques

• Be honest and transparent; be able to give and receive feedback in the most straightforward way

• Manage a wide range of tasks and intense workload effectively and efficiently 

• Communicate in English, both written and orally

• Deliver programme activities and carry out administrative and logistical tasks

• Plan and deliver effective and dynamic educational activities

• Care for people: the interests of the people we work with should always be your first concern

The ideal candidate will have:

• Experience with young children and teenagers in educational and leisure activities

• Experience working as a Scout leader or a leadership role in other such youth activities

• Experience working in the refugee context

What do we offer?

• A nurturing and collaborative working environment. We work hard to help our team members grow, investing in personal and professional development.

• Accommodation in a shared house

• Transportation to/from work

• After completion of a three-month trial, if you commit long-term, a small monthly expenses refund

In certain periods of the year, demand is extremely high, and the shared houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the shared houses are full, this would allow us to offer an opportunity to someone that cannot afford to pay rent.

Have experience leading a team of this type?

Consider applying to become a Youth Programme Coordinator. Whether your experience lies in the humanitarian sector or elsewhere, we are looking for people with expertise that can drive us forward as an organisation. 

Looking for an internship?

If, because of your degree or for any other reason, you would like to have your period at Second Tree credited as an internship, just apply to the vacancy that you’re interested in and mention this. We have agreements with several universities across Europe, and in many other cases, these agreements can be developed on an ad hoc basis.

Our Second Home is a youth movement that empowers migrants and refugees to flourish in the place that they call home. Our overnight activity camp for young people aged 14-18 is a chance for young people to come together and have five days of fun and excitement, supported by a dynamic and dedicated team of leaders and staff.

An OSH Leader is a supportive adult, a role model, and someone young people can feel safe being themselves around. It’s about creating a warm, fun, and consistent presence during residentials — helping young people with refugee and migrant backgrounds feel welcomed, included, and at home.

Youth Leaders for this project will be responsible for facilitating the camp, and will be directly in contact with, and responsible for, the participants. During the camp they will be ‘on duty’ full-time, meaning that they will spend the whole time with the participants, including at meals.

THIS ROLE IS ONLY FOR PEOPLE LIVING IN THE UK. We will arrange Zoom interviews with applicants separately.

Responsibilities:

• Interacting and forming a bond with the participants
• Creating and running fun and engaging activities for the participants
• Looking after the participants’ welfare, and ensuring that they feel cared for and secure
• Managing the participants’ behaviour and setting clear boundaries

Expectations and requirements:

• All applicants must be interviewed and be willing to provide references on request.
• Youth Leaders must set a positive example of behaviour and involvement for all participants, and adhere to the volunteer guidelines.
• Youth Leaders may be required to prepare activities for participants at the camp. If asked, this must be completed in plenty of time to allow any materials or equipment to be sourced.
• Applicants should be aged 20 or above.
• Applicants must be eligible for DBS clearance (no criminal record that prevents applicants from working with children)
• Youth Leaders must raise any safeguarding concerns swiftly and follow safeguarding procedures
• Youth Leaders must follow all Our Second Home policies and procedures of (which will be explained at the Camp training days).
• Anyone attending an OSH residential must test negative for COVID-19 prior to attending the programme, regardless of whether they have received a vaccine or not.

Essential skills:

• Flexibility, adaptability and ability to improvise
• Ability to build connection quickly with peers and young people
• Ability to work in a team and communicate effectively
• High level of organisation
• High levels of empathy and patience
• Awareness and sensitivity that some participants might be suffering from trauma

Additional desired skills:

• Experience working with and/or caring for young people aged 14-18
• Experience working with refugees and/or asylum seekers
• Experience working with young people with special educational needs and/or disabilities
• Language skills: Arabic, Dari, Pashto, Tigrinya, Somali
• First Aid training
• Creative or artistic abilities
• Sports leadership
• Ability to prepare fun and engaging activities for young people

We particularly encourage applications from those who have lived experience of being a refugee.

Please ensure you are available to come to all the following events - specific dates can be found on the application form:

• Training
• Pre-Residential Prep Day (on site)
• Residential, in full
• Feedback & thank you afternoon

QUOTES:

• “Having the professional [welfare] support made me feel very support and more comfortable with the work” – BT
• “The atmosphere of fun, respect, care, and community is what made the young people so comfortable and connected” – BT
• “The leaders were all awesome – it was incredible to work in a team so full of hard working, intelligent, experienced people” – BT
• “Seeing the kids bursting out of their shells and that being the norm rather than just exceptions was just incredible.” – CA
• “It honestly surpassed anything I could have hoped for” – LK

Structure:

Youth Leaders will be supported by the Welfare Support Lead(s), who will be their main contact in the build to and throughout the camp. The Welfare Support Lead(s) will run team meetings at the end of each day and be on hand to advise and manage the Youth Leaders.

We are looking for an enthusiastic Kitchen Assistant to join the team in our exciting new community space! Plateful Cafe is a recently established charity that seeks to help refugees in the surrounding area into employment within the food and hospitality sector. We are opening a community cafe selling delicious Middle Eastern food such as hummus, falafels, salads, okra stew and much more! Our cafe will be staffed by people with refugee status and experiences of forced migration who are being trained to work in the food industry, as well as dedicated volunteers like you. If you are passionate about being part of a community that celebrates a diversity of cultures and delicious food, this is your opportunity to make a difference and join us on our exciting journey with Plateful Cafe.

Are you looking for a meaningful volunteering opportunity where you can make a real difference? We are currently recruiting new Volunteer Mentors to join our growing, diverse network of dedicated volunteers.

At Hope for the Young, our mission to support young refugees and asylum seekers in London as they overcome the many challenges of starting a new life in the UK. From navigating education systems to building confidence and social connections, our Volunteer Mentors play a crucial role in helping young people achieve their goals and fulfil their potential.

What You’ll Do as a Mentor

• Meet with a young person (mentee) once a week for 1–3 hours, usually in a local café, library, or community space in London

• Set education and personal development goals and offer guidance, support and motivation towards these

• Commit to mentoring for a minimum of six months

Who We’re Looking For

We welcome applications from people of different ages, cultural backgrounds, and professional experiences. You don’t need prior mentoring experience - just empathy, patience, and a genuine desire to support a young person.

We’re especially keen to build a diverse pool of mentors to reflect the backgrounds and experiences of the young people we support. We particularly welcome and encourage applications from those with lived experience of forced migration, as well those with ethnically diverse backgrounds. 

What We Provide

When you volunteer with us, you’ll receive:

• A comprehensive induction and training to prepare you for the role

• Ongoing 1:1 support from a dedicated Mentoring Coordinator

• Reimbursed expenses for all meetings and activities with your mentee

• Invitations to regular social events for mentors and mentees

• The opportunity to join a passionate community committed to making a positive impact

Why Volunteer With Us?

As a mentor, you will have the opportunity to make a tangiable difference in a young person's life, and you will also be able to:

• Develop your coaching, communication, and interpersonal skills

• Gain a deeper understanding of the refugee and asylum seeker experience

• Join a supportive and inspiring community of volunteers

If you’re passionate about supporting young people and want to help someone build a brighter future, we’d love to hear from you!

We are looking to recruit a Youth Programme Coordinator, for a minimum commitment of 6 months, to manage our Youth Programme. The Youth Programme works with young refugees and asylum seekers in the Epirus region of Northern Greece, providing them with a sense of community and experiences that they wouldn’t otherwise receive!

In this role,  you would be coordinating the daily planning and delivery of activities for young refugees in the sites in which we're operating in the Epirus region of Northern Greece.

The programme usually consists of English classes, thematic and social and emotional learning workshops and excursions. The programme engages children between the ages of 8 and 16.

For this role, you would initially work as a Youth Programme team member so that you could develop an understanding of the programme, the people involved, and the organisation as a whole.

Your role would include:

• Coordinating, delegating, and managing a team of 2-5 team members in the daily operations of the Youth Programme

• Directly supervising and supporting team members, providing feedback to ensure the quality of the programme remains high

• Delivering effective inductions to transfer key skills/knowledge to team members

• Developing the current programme in coordination with the Education Manager and Youth Programme team members

• Assessing the impact and effectiveness of the programme in line with its objectives

• Planning and delivering effective and dynamic educational and outdoor activities, within a theme-based curriculum

• Training new team members in appropriate behavioural management techniques

• Capturing data and compiling evaluation reports on the programme

You should be able to:

• Prioritise and delegate tasks effectively

• Manage a wide range of tasks and intense workload effectively and efficiently 

• Manage individuals effectively to create a positive team environment in which shared problem solving is encouraged

• Oversee the delivery of programme activities and the completion of vital administrative and logistical tasks

• Be honest and transparent; be able to give and receive feedback in the most straightforward way

• Communicate in English, both written and orally

• Learn quickly, managing a wide-ranging and intense workload

• Understand what is required to work and effectively communicate in complex and volatile contexts

• Care for people: the interests of the people we work with should always be your first concern

The ideal candidate will have:

• Experience working with children specifically in the refugee context

• Experience in leadership roles and have knowledge in how to effectively manage a team

• Knowledge of pedagogical tools and programmes suitable to children in the refugee context 

What do we offer?

• A nurturing and collaborative working environment. We work hard to help our team members grow; investing in personal and professional development.

• Accommodation in a shared house

• Transportation to/from work

• After completion of a three-month trial, if you commit long-term, a small monthly expenses refund

In certain periods of the year, demand is extremely high, and the shared houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the shared houses are full, this would allow us to offer an opportunity to someone that cannot afford to pay rent.

Looking for an internship?

If, because of your degree or for any other reason, you would like to have your period at Second Tree credited as an internship, just apply to the vacancy that you’re interested in and mention this. We have agreements with several universities across Europe, and in many other cases, these agreements can be developed on an ad hoc basis.

We are looking for a Communications Officer who can strategically identify and post engaging content for our social media feeds and other communication channels, which will inspire people to support our work with refugees and asylum seekers in Epirus. You are the person who thinks “this would make a good post”, while activities are taking place. More than that, your interest and belief in digital communications as a force for good should be backed with an interest in data and analytics, using them to influence our overall communication strategy.

Your role would include:

• Interacting with our digital communities to increase engagement, followers and the quality of user experience.

• Identifying key influencers and conversations that we should engage in to better showcase our work and expand our reach.

• Managing our other channels of communication, including newsletters, donor engagement, website and press service.

You should be able to:

• Manage communication channels in a professional capacity

• Create and deliver communication strategies for specific programmes and campaigns

• Produce regular data reports using Facebook Insights, LinkedIn Analytics, Google Analytics or similar tools, analysing data and adapt strategies accordingly 

• Keep up-to-date with the latest trends/developments in digital communications

• Identify key influential external figures and agencies to further our reach and impact

The ideal candidate will have:

• Experience working in a refugee context or with a vulnerable population

• Experience working in an NGO, Charity or in the field of human rights

What do we offer?

• A nurturing and collaborative working environment. We work hard to help our team members grow; investing in personal and professional development.

• Accommodation in a shared house

• Transportation to/from work

• After completion of a three-month trial, if you commit long-term, a small monthly expenses refund

In certain periods of the year, demand is extremely high, and the shared houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the shared houses are full, this would allow us to offer an opportunity to someone that cannot afford to pay rent.

Have experience leading a team of this type?

Consider applying to become a Communications Coordinator. Whether your experience lies in the humanitarian sector or elsewhere, we are looking for people with expertise that can drive us forward as an organisation.

Looking for an internship?

If, because of your degree or for any other reason, you would like to have your period at Second Tree credited as an internship, just apply to the vacancy that you’re interested in and mention this. We have agreements with several universities across Europe, and in many other cases, these agreements can be developed on an ad hoc basis.

NOTE: If you require a visa to stay in Greece for the minimum ten-week commitment, please know that as a Greek NGO, we are unable to sponsor your visa.

We are looking for someone to assist us to share information and updates through our communications and social media content, to help us fundraise and grow.

What will you be doing?

• Leading on one of our social media channels (currently Facebook, Instagram, Twitter or LinkedIn)
• Producing occasional blog posts (minimum one per quarter except LinkedIn lead who will do one per month) on topics related to Plateful Café including research and interviews.
• Recording social media analytics on a weekly basis
• Identifying potential content and opportunities
• Adding ideas to the content planner
• Postings and scheduling content
• Attendance at team catch-ups virtually/phone
• Ad-hoc attendance at events and markets
• Other duties in line with the role description

Requirements:

• Excellent communication skills in fluent English
• Has 3+ years experience of social media, copywriting, journalism, blog content creation, interviewing or similar skills (this does not have to include published work)lls and experience as a Social Media Officer and Blogger? We are looking for a new volunteer to help us at Plateful Cafe.
• Able to create interesting and engaging content
• Good computer skills
• Good time management skills
• Engaging and friendly
• Good team player

Desirable:

• Basic digital photography and editing skills
• An interest in supporting refugees and contributing to the work of Plateful Cafe
• Experience of working with refugees, people seeking asylum, vulnerable groups or lived experience
• Lives in London with ability to attend events and markets

Purpose: To secure funding for Youth Kaleidoscope by researching, writing and submitting high-quality grant and sponsorship proposals, and by tracking and reporting on grant applications and outcomes to ensure sustainability and growth.

Key Responsibilities

Grant & Sponsorship Proposals:

• Research funding opportunities from trusts, foundations, corporate sponsors, and statutory bodies. 

• Draft, tailor, and submit compelling grant and sponsorship proposals that align with Kaleidoscope mission and project needs. 

• Collaborate with relevant team members to gather data, impact stories, and supporting documents for applications. 

Grant Tracking & Reporting :

• Maintain an up-to-date log of all applications, deadlines, and outcomes. 

• Monitor the progress of applications and respond to funder queries as needed. 

• Prepare and submit timely progress and outcome reports to funders, ensuring compliance with grant conditions. 

• Analyse outcomes to inform future strategy and improve success rates. 

Additional Duties:

• Attend team meetings - 1 hour online on a fortnightly basis

• Contribute to the development of fundraising strategies and share insights on funding trends 

Essential Skills and Attributes

• Proven experience in grant writing, fundraising or bid writing (charity sector experience desirable). 

• High level of written and spoken English.

• Excellent research, writing, and editing skills with strong attention to detail. 

• Ability to interpret funding criteria and tailor proposals accordingly. 

• Strong organisational and time management skills. 

• Analytical mindset for tracking and reporting on outcomes 

• Commitment to Kaleidoscope’s mission and values (please make sure to read the description of our organisation in our profile carefully)

Time Comitment Estimate: Flexible hours, details negotiable

Training and Support :

• A comprehensive induction to Kaleidoscope and training for the role. 

• Resources to support you in your role e.g. project outlines, previous successful applications. 

• Support from your the Kaleidoscope Committee and remote volunteers

• The opportunity to gain and develop skills and to meet other volunteers. 

Mission Alignment Requirements

All applicant must demonstrate: 

• Understanding of Kaleidoscope’s core purpose 

• Adherence to safeguarding and ethical guidelines (AI to not be used for the work of Kaleidoscope)

Diversity and Inclusion

We are an actively anti-racist organisation focussing on principles of solidarity and we do not condone saviour complexes. We encourage applications from people with lived experience of displacement, people of the global majority and people who speak relevant languages. 

Our busy Homework Club is part of our delivery of child and family support services, in order that low income and vulnerable families have improved access to services, employment opportunities and life chances.

Do you have some teaching or coaching exeperince either as a parent, classroom assistant or teacher? On Fridays afternoons from 3.30-5.30pm the Centre provides an after-school Homework club during term time. Children from three local primary schools, and a few from Year 7 attend the club.  Many come from families where English is a second language.

Volunteers sit on a table with 1 or 2 children and provide help with their homework, maths and English work mostly, and some reading.  Volunteers commit to one session a week on Friday (3.30 – 5.30pm). 

Our Mission

Each Person Matters: The Cardinal Hume Centre enables families, children and young people to overcome poverty and avoid homelessness.

What are we looking for?

• Ideally you have some experience in teaching, either professionally, voluntary or at home with your own children. 
• You are friendly, patient and can have rapport with children easily.
• Able to help with maths and English at primary school level. 

What is the time commitment?

• Ideally at least one academic term
• Fridays, 3.30 – 5.30pm at The Cardinal Hume Centre and we are trialing an outreach sessions at a local Library & Hotel on otger weekdays

How will you be supported?

• You will be supported by the Family Services staff team. 
• You will have access to wide range of e-learning topics.  Child safeguarding and fire safety awareness is mandatory for all new volunteers.
• You will be reimbursed for travel expenses.

About IRMO

IRMO works to enable the development, agency, and participation of Latin Americans and other Spanish and Portuguese speakers, by responding to both immediate needs and structural inequalities. We do this by offering high-quality information and advice services, opportunities for development and training, and a platform to seek social and systemic change. Our work is organised across three main operational areas - Advice and Casework; Education, Training and Employment; Children and Young People - and a cross-cutting area - Advocacy, Research, Policy Mapping and Campaigning. 

About our Education, Training and Employment Programme

Our comprehensive Education, Training and Employment (ETE) programme runs various activities to improve our beneficiaries' social and cultural integration in the UK. These activities include 12-week English for Speakers of Other Languages (ESOL) courses for adults and online conversation classes. 

We also deliver one-to-one employment support, mentoring, vocational training, and workshops on a range of topics to support the Latin American community in navigating the UK system. Additionally, our volunteer scheme provides volunteers with valuable work experience to enter London’s competitive job market. As well as being integral to the smooth running of our organisation, the scheme helps volunteers to develop their skills by working in a multicultural, collaborative and inspiring environment.

About the role

We are looking for a motivated and organised volunteer to support the ETE Programme Assistant in ensuring the smooth day-to-day running of the programme. This is a great opportunity to gain experience in administration, programme coordination, and community services.

The volunteer will play a key role in helping the ETE team stay organised, efficient, and responsive to the needs of service users and staff. This role supports the ETE Programme Assistant in delivering high-quality services, contributing to the overall impact and effectiveness of the programme.

Main tasks and responsibilities

• Assist with general day-to-day administrative tasks to support the organisation of ESOL classes, level assessments and events

• Communicate with service users, including responding to and monitoring general enquiries via WhatsApp and email

• Send reminder messages for classes, assessments, or events

• Support with data entry as well as managing and updating databases, including attendance registers and service user contact information

• Support outreach activities, including distributing flyers, posters and informative material both online via social media and in-person to key community hubs such as libraries, shops, cafés and churches

• Assist with updating, uploading and printing materials related to ETE activities

• Help with any other tasks requested by the ETE Programme Assistant

We are looking for

• Fluency in English and Spanish (written and spoken); knowledge of Portuguese is an advantage

• A flexible and enthusiastic person who is confident in working in a multicultural and multilingual environment

• Good IT skills, including in using Microsoft and Google suite packages, Word, Excel, PowerPoint, and databases

• Good interpersonal and communication skills with attention to detail

• A caring, sensitive and non-judgemental manner

• Knowledge of how to deal with sensitive and confidential information

• Ability to learn quickly and adapt to CRM systems

• Good organisational and time management skills

• Ability to work both independently and as part of a team, without constant supervision 

• Interest in education, employment support, or community work

• Understanding of issues facing Latin American migrants in the UK 

Additional requirements

• Two references from current/previous employers

• Basic DBS Check (completed through IRMO)

• Safeguarding Level 1 certificate (completed through IRMO)

• One month trial period

Benefits of volunteering at IRMO

• You will get the opportunity to help others and to give back

• You will learn new skills and gain experience working in a multicultural, cooperative and inspiring environment

• You will contribute to the Latin American Community and increase your knowledge of the situation of Latin American migrants in the UK

• You will gain valuable experience and strengthen previous skills to help prepare yourself for the UK’s competitive job market

• You will enhance your CV and get references (after a 3-month period) for further support with employability

• You will have the opportunity to participate in training sessions with high-quality learning outcomes (in-house and external) in areas related to the role

• You will receive regular supervision and support

At IRMO, we are committed to fostering a diverse and inclusive environment. We actively encourage applications from individuals with protected characteristics, including race, ethnicity, gender, sexual orientation, disability, and age. 

We particularly invite Latin Americans, those who identify as members of underrepresented and marginalised communities, and individuals with lived experience of the immigration and asylum system, to reflect the community we serve. 

We are dedicated to ensuring accessibility in our recruitment process and volunteer opportunities. If you have specific accessibility needs, please let us know, and we will make necessary accommodations.

THANK YOU FOR YOUR SUPPORT

As a Volunteer Donor Relationship Co-ordinator, you will play a crucial role in forming and maintaining relationships with our donors, ensuring they feel valued and appreciated, whilst forming & implementing a strategy to keep them donating. This role would suit someone who is confident, enthusiastic about building strong connections, and passionate about the welfare of refugees & asylum seekers.

Key responsibilities:

• Identify and approach local high net worth individuals/businesses to approach for a regular donation
• Develop a donor relationship strategy aimed at maximising engagement and satisfaction.
• Personally reach out to existing donors to thank them for their contributions (& send seasonal cards/other personalised messages to maintain positive relationships).
• Build relationships by engaging with donors via phone calls and emails to understand their motivations for donating and gather feedback used to improve our efforts.
• Encourage previous donors to continue their support.
• Keep detailed and accurate records of all our donor interactions to ensure we have up-to-date information on our supporters.
• Create and distribute surveys to gain insights into our donors’ needs and expectations.
• Further down the line, host webinars or live Q&A sessions to answer donor questions and provide updates on our work.

Requirements:

• Strong communication abilities
• Proficiency with google docs/sheets
• Excellent organisational skills
• A confident individual who is comfortable engaging with a diverse range of people
• Pro-active approach and work with minimum supervision
• Can commit a minimum of 2 hours per week

Join the Body & Soul team in our Children and Young People Programme to support young people from displaced communities. 

Across the UK, migrants, refugees, and people seeking asylum are facing increasingly difficult conditions due to increased hostility, threats, fear, and an increasing sense of a lack of belonging. The growing anti-immigration rhetoric is creating fear and heightened challenges for our members from those communities, who are trying to rebuild their lives while dealing with isolation, uncertainty, trauma, and HIV. 

In such times, it feels more important than ever to support these communities with a united approach. No one should feel unwelcomed, especially when they have endured repeated trauma, including but not limited to trafficking, war, and gender-based violence, alongside systematic injustice, poverty, insecure housing, racial discrimination, and stigma. Everyone should feel a strong sense of belonging, love, compassion, and community, and we hold that at our core. 

Our Life Beyond program offers therapeutic and community support to those with these experiences who have or are affected by HIV. Grounded in a deep cultural understanding of the lived experiences of our diverse community, our program equips members with the resources and support needed to navigate the dual challenges of living with HIV and being displaced in the UK. We offer a safe, non-judgemental community that nurtures belonging, resilience building, and mental and physical wellbeing.

Acknowledging the importance of a whole-family approach and early intervention, we offer our Children and Young People program. Here, we support those from displaced communities and young people navigating the impact of intergenerational and racial trauma. We aim to create an inviting space that reinforces their skills and strengths, supporting them to navigate their lives with a strong sense of self-identity, resilience, connections, and a sense of belonging. 

How do we do this? 

We run a creative, community-based programme to support children and young people facing complex challenges, including mental and physical health, family transitions, marginalization, and social isolation. These sessions involve, but are not limited to, arts, drama, physical activities, music, and much more, to foster resilience, life skills, personal identity, and social connection, both in-person and online. 

About Body & Soul 

Body & Soul is an organization dedicated to revolutionizing suicide prevention from the ground up, healing mind, body and soul within a therapeutic community that nurtures resilience, restores hope and liberates all from the grip of trauma and adversity. Our community provides people of all ages with a wide range of innovative and creative programmes that support physical, mental and emotional health and well-being.We have developed a ‘whole person’ model of care rooted in a strengths-based approach that nurtures connection, healing and growth. 

The roles available: 

1. Young Adventurers (0–3 years) – Monthly Tuesdays

1. Adventurers (3-9) – Monthly Tuesdays 

1. BaSe (9-12) – Monthly Tuesdays 

What You’ll Do 

• Lead/support engaging, age-appropriate sessions for children and young people. 

• Foster a safe, inclusive, and positive group environment. 

• Use relational approaches to manage challenging behaviour and set clear boundaries. 

• Support emotional, social, and creative development through interactive activities. 

• Collaborate with co-facilitators and program staff to deliver therapeutic sessions and projects. 

• Contribute to program evaluation and continuous improvement. 

• Work within a team of sessional staff and volunteers 

Who We’re Looking For 

• Recent experience of supporting children or young people (classroom, youth, or play settings). 

• Experience with racially/culturally diverse communities

• Confident, relational approach; able to build rapport and trust quickly. 

• Skilled in responding to challenging behaviour and promoting positive group dynamics. 

• Creative, flexible, and committed to inclusion, equity, and wellbeing. 

• Passionate about Body & Soul’s aims

Desirable but not mandatory 

• Experience in any arts, drama, media, or physical activity-based workshops and/or interventions. 

• Familiarity with emotional resilience, mental health, or attachment-focused programs. 

• Familiar with trauma-informed approaches to emotional regulation. 

Why Join Us? 

• Make a tangible difference in the lives of vulnerable children and young people. 

• Work in a supportive, inclusive, and creative team environment. 

• Flexible, collaborative working approach. 

• Experience a full introduction & training program, responding to the needs and interests of our volunteers. 

• Opportunities for training and professional development. 

• Ongoing support from our team, our Head of Volunteering, and from a large community of other volunteers.