Mental health volunteer roles

Thank you for your interest in volunteering with VoiceAbility,

About VoiceAbility

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

Why Volunteer with VoiceAbility

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!

We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!

Relevant Person’s Representative (RPR) Support Volunteer

People in care homes should have a voice to communicate their needs wishes and wants. Some people need support with this, but don’t have friends and family available to assist them.  This means they’re entitled to have support from an RPR and volunteer, who are there to make sure they get the care they deserve.  Your role as an RPR Support Volunteer is to collaborate with the VoiceAbility RPR to make sure a person’s views are listened to when decisions are made about their care. 

As a RPR support volunteer, you might:

• As an RPR Support Volunteer you might: 
• Visit people in their care home, to make sure they’re getting the right care and support 
• Talk with them about their feelings, thoughts and wishes 
• Raise concerns 
• Keep detailed notes and records 
• Make a real difference to someone’s life 

Hospital Visitor Volunteer

Hospital Visitor volunteers visit hospital settings to ensure that people detained under the Mental Health Act are aware that they have a legal right to an IMHA qualified advocate.  The volunteers are instrumental in ensuring that clients get access to an advocate and can also support the work that advocates undertake.

As a hospital volunteer, you might: 

• hold drop-in sessions
• attend events and ward meetings at local facilities
• share information
• assist people to request advocacy support by completing a form online or calling our contact centre

All volunteering will take place Monday to Friday between 09:00 and 17:00.  You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening.

Safeguarding Commitment Statement

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.

ED&I Statement

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.

To find out more click “Apply Now”.

Volunteer CounsellorAlexandra Wellbeing House Service, Gloucester

Organisation: Swindon & Gloucestershire Mind

Swindon & Gloucestershire Mind is seeking a dedicated Volunteer Counsellor to join the team at the Alexandra Wellbeing House Service in Gloucester. The Alexandra Wellbeing House Service is a non-clinical mental health day service supporting adults across Gloucestershire who are experiencing, or at risk of, a Mental Health Crisis.

Following an initial two weeks of Wellbeing-focused support, the service provides optional counselling to those who may benefit from a further period of therapeutic intervention — particularly those engaging in self-harming behaviours who wish to explore alternative coping strategies.

About the Role

As a Volunteer Counsellor, you will:

• Provide short-term Counselling (8 sessions) to those accessing the Alexandra Wellbeing House Service. This may include therapeutic support to individuals engaging in self-harming behaviours.
• Work within a non-clinical, recovery-focused environment
• Support individuals to explore alternative ways of coping and to develop resilience.
• Be part of a dynamic, supportive team delivering a unique mental health service.

Person Specification

The successful candidate will:

• Have a minimum of 1 year's experience (or equivalent) of working with adults in a Mental Health setting.
• Be currently undertaking Level 4 (or equivalent) Counselling training.
• Be able to work in line with the BACP Ethical Framework (or equivalent).
• Understand issues of confidentiality, safeguarding, diversity, and professional boundaries.
• Be committed to their own personal and professional development (engaging in personal therapy is strongly encouraged).

What We Offer

• Regular supervision from management.
• Ongoing support within a collaborative team environment.
• Access to training and continuing professional development (CPD).
• The opportunity to contribute to positive change and growth for a diverse client group.

About the role

You will be delivering our telephone helpline model to people impacted by hoarding behaviour who may be facing a variety of situations including legal, financial, psychological and discriminatory abuse & neglect. You will have your own case load of weekly telephone calls and work towards SMART goals to assist the participant in managing and improving their space and hoarding situation

The role consists of:-

· Building rapport with your assigned participants and offering them one-to-one support over the telephone

· Delivering our support model of 27 phone calls

· Assessments of incoming cases (further training will be provided)

· Complying with HUK's case-management procedures, training program and other relevant policies and procedures.

We are looking for:-

· Individuals or professionals with interest and/or experience in mental health

· Psychology graduates or students looking for experience or a student work placement

· Individuals with lived experiences of hoarding

· Individuals with the ability to work sensitively and professionally with people facing difficult circumstances

· A commitment to volunteering with us for one year and for four hours each week

· Office working (Islington) or remote

· A commitment to values and ethos of HUK

Come and join the Feeling Strong team! ����

We're looking for a Co-chair to lead and shape the strategic vision of Feeling Strong, Dundee’s youth mental health charity, through the next 2026 - 2029 Strategy in line with our mission and our values. In this role, you will act as one of two lead Trustee Board Members of the organisation, responsible for the agenda and actions of Trustee meetings and AGM, improving good governance, supervising the Chief Executive Officer and acting as a senior ambassador of the organisation. 

This is a voluntary, fixed three-year term governance role, requiring attendance at six meetings per year, and monthly support sessions held in Dundee (Block 5, 2 Seabraes Lane, Dundee, DD1 4NX).

Training and induction will be provided so we are open to all candidates, and we expect them to develop skills once in post, but we would welcome candidates with any of the following experience:

• Governance and previous board experience

• Business development and trading income generation

• Human resources

• Lived experience of mental health and wellbeing challenges

• Financial background

Work-related travel costs will be reimbursed.
We will require that the position is taken up ahead of our August Trustee Board Meeting. ����

Evolve is a respected charitable provider of low-cost mental health counselling. 

Committed to making our services accessible to all, we are starting an ambitious new project to expand our online and face-to-face counselling, developing innovative ways for people to get help when and where they need it most. 

Evolve is looking for a long-term volunteer to help coordinate the efforts of the team and to deliver on specific aspects of the innovative project:

• Market research
• Project management
• Product development
• Sales promotion
• Fundraising support 

Ideally, you’ll be experienced in all aspects of marketing techniques. While specific familiarity with charities or not-for-profits similar to Evolve, isn’t essential, it would be great if you understand place-based retail, medical or health & wellbeing markets. 

The position is fully remote, flexible hours to suit you. It’s voluntary, but expenses will be covered for essential travel or other costs. Applicants must have the right to work in the UK and must be resident in the UK.

This is an exciting and rewarding opportunity. Evolve provides a wide range of therapies to private customers and corporate clients experiencing mental health difficulties, mainly through remote calls but with a good deal of face-to-face work. We have over 45 BACP registered counsellors on our team, and our mission is to deliver the lowest cost counselling to those who need it most. As a charity, our surpluses are reinvested to deliver this mission. For a full description of Evolve Counselling and the wide range of services we offer please see our website.

Early application is encouraged. We will review on a rolling basis. 

Do you enjoy organising things and making this happen?

Are you able to volunteer a few hours a week?

Yes? We’d love to hear from you.

We’re looking for admin volunteers to help with our daily operations.  We have a variety of ways you can get involved:

• Responding to client requests and enquiries
• Fundrasing and partnership management
• Managing and updating company databases
• Keeping track of partnership enquiries
• Maintaining internal, volunteer, and client records
• Drafting and mailing client correspondence and newsletters
• Organising events, scheduling meetings, and making travel arrangements
• Providing administrative support to other departments or projects as needed
• Performing other duties as agreed in advance

We’ve designed our volunteering programme to be flexible and adaptive to you.  All volunteering is 100% remote and you’re supported fully by our team.  You control what you do and how many hours per week you want to volunteer.  Some roles may require an Enhanced DBS check. If your application is successful, we will ask for a donation towards the cost of your enhanced DBS check if it's required for your role. This cost is £20.60.

Here’s some further information on what’s needed:

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.  You must be a UK resident to apply for this role.

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 2 hours per week is required. We are flexible and like to work around you.

Training

We provide accredited training with 3 short courses needing to be completed prior starting your volunteer role.  After, you’ll have access to over 90 accredited courses should you want to study further.

Two Temple Place is a magnificent neo-Tudor gem in central London, built in 1895 for William Waldorf Astor. In 2011 we opened our first annual free exhibition, and since then exhibitions have welcomed 460,000 visitors. We run a growing programme of cultural and community events designed to open our doors more often, to more people. We rely on our friendly and enthusiastic team of more than 180 volunteers to make our free exhibitions possible. We are recruiting volunteers for our 2026 exhibition, The Weight of Being, which will explore the profound ways in which external pressures shape artistic expression, mental health, and resilience, highlighting the power of art as a means of expression, resistance, and survival.

Volunteers provide support in a front of house role by:
•Welcoming and engaging with visitors
•Ensuring the safety of visitors and exhibition objects
•Providing information about the building, the exhibitions, and events
•Looking after the gallery spaces
•Helping us run the exhibition shop (optional)

We look to recruit volunteers who are:
•Friendly & polite
•Helpful & proactive
•Punctual & reliable
•Keen to learn & enthusiastic

We welcome people of all abilities and offer a supportive environment for those with additional needs. We provide all training for the role; no prior volunteering or gallery experience is needed, just enthusiasm and commitment!

Project overview: 

Alfriston Outreach Service is dedicated to supporting older and vulnerable people in Kingston to live independently at home. We provide services such as hot lunch delivery, shopping, and laundry, helping people remain safe and well in their own homes. Alongside this, we run our new ‘Lunch and Learn’ programme — a time-limited series of sessions where service users are invited into the centre for a shared meal followed by a skills-based workshop. Topics include digital skills, money management, wellbeing, and access to relevant local services. The aim is to build confidence, develop practical skills, and support people to connect with wider community services, ensuring positive progression and avoiding long-term dependency. 

About us:

Mind in Kingston supports people with mental health issues and raises awareness within Kingston and surrounding areas. We provide comprehensive training, supervision, and opportunities for career development. 

Volunteers are extremely valued within our team and a vital part of our service delivery. We welcome applications from people from all walks of life, including those who may have personal or professional experience of mental health. While lived experience can bring valuable perspective, it is not a requirement for volunteering with us. Our focus is on providing volunteers with the training, guidance and supervision they need to feel confident in their roles and to develop their skills. Volunteers are supported to succeed and offered opportunities to connect with trustees, staff and other volunteers both professionally and socially. Above all, we value the contribution volunteers make to our community and are committed to recognising their achievements. 

Main purpose of the role: 

• Welcome and engage with service users attending the Lunch and Learn sessions. 

• Help create a friendly and supportive environment that encourages confidence, participation, and positive social interaction. 

• Assist with the smooth running of both the lunch and learning elements of the session. 

• Support service users to take part in activities, while encouraging independence and signposting to staff where needed. 

Tasks will include: 

• Supporting set-up and planning for service users before they arrive. 

• Greeting service users on arrival and guiding them to seats or facilities if required. 

• Serving lunch and helping to create a relaxed, sociable atmosphere. 

• Chatting with service users and encouraging their participation in the session, referring any questions or concerns to staff. 

• Assisting the speaker/facilitator during the learning activity (e.g. handing out materials, supporting group engagement). 

• Helping with clear-up after the event has finished. 

• Maintain knowledge of local services for signposting. 

• Reporting risks & safeguarding concerns. 

• Maintain regular contact with the supervisor. 

• Attend meetings and supervision sessions. 

What you will receive in return: 

• Training in skills that will include mental health awareness and boundaries. 

• Training in adult safeguarding and local procedures. 

• Training for any other skills as identified by yourself and your supervisor. 

• Regular check-in with your supervisor, reflective supervision, and managerial support. 

• An opportunity to learn new skills and develop existing ones while being a part of a supportive team at Mind in Kingston. 

• Reimbursement of reasonable expenses. 

• Professional references upon completion. 

• *Alfriston volunteers only: access to a discounted lunch (£5 per lunch, subject to availability). A minimum of 24 hours’ notice must be given. 

What we expect from you: 

• Commitment for at least six months. 

• Completion of required training. 

• Adherence to Mind in Kingston’s policies (e.g., confidentiality, safeguarding). 

• Proactive engagement with your supervisor for support. 

Application Process: 

• Two recent references are required. 

• An enhanced DBS check is necessary. 

We ask volunteers for two references, one of which must come from someone who has supervised you recently in your work or studies, such as a current or previous employer or a tutor. You will also need to undergo an enhanced DBS (Disclosure and Barring Service) check, as you will be working with vulnerable adults.

About Emetophobia Action Charity

Emetophobia Action is a UK-based charity dedicated to supporting individuals affected by emetophobia (the fear of vomiting). We work to raise awareness, provide reliable information, and campaign for better understanding and treatment within healthcare and educational settings.

We are a small but passionate team of clinicians and volunteers striving to make a real difference to those living with this often misunderstood condition.

Role Purpose

As a Fundraiser, you will help us grow our income to expand our reach, awareness campaigns, and events including in person conferences. This is a rewarding opportunity to use your creativity and communication skills to make a lasting impact on people affected by emetophobia.

Key Responsibilities

 •  Develop and deliver creative fundraising ideas and campaigns (online or community-based).

 •  Research and apply for small grants, sponsorships, or community funding opportunities.

 •  Organise or assist with virtual and in-person fundraising events (e.g., sponsored challenges, charity auctions, awareness days, conferences).

 •  Build relationships with local businesses, donors, and supporters.

 •  Promote fundraising activities across social media and community networks.

 •  Work collaboratively with the charity team to track and report fundraising outcomes.

Skills and Experience (Desirable but Not Essential)

 •  Experience or interest in fundraising, marketing, or communications.

 •  Excellent written and verbal communication skills.

 •  Organised, reliable, and self-motivated.

 •  Confident using email, social media, and online fundraising platforms.

 •  A creative mindset and enthusiasm for generating new ideas.

 •  Passion for mental health advocacy and supporting those with emetophobia.

What You’ll Gain

 •  Valuable experience in charity fundraising and community engagement.

 •  The opportunity to make a meaningful difference for people affected by emetophobia.

 •  Flexible volunteering to fit around your commitments.

 •  Support, guidance, and recognition from a friendly and understanding team.

 •  References and certificates to recognise your contribution.

How to Apply

Please send a brief cover letter outlining your interest and any relevant experience. We welcome applications from people of all backgrounds and lived experiences, including those with personal experience of emetophobia or anxiety disorders.

Project overview: 

Alfriston Outreach Service is dedicated to helping older and vulnerable people in Kingston. We provide services such as Hot Lunch delivery, Shopping, and Laundry delivered into people’s homes, with our aim to support older people to remain independent in their own homes. 

About us:

Mind in Kingston supports people with mental health issues and raises awareness within Kingston and surrounding areas. We provide training, supervision, and opportunities for career development. 

Volunteers are extremely valued within our team and a vital part of our service delivery. We welcome applications from people from all walks of life, including those who may have personal or professional experience of mental health. While lived experience can bring valuable perspective, it is not a requirement for volunteering with us. Our focus is on providing volunteers with the training, guidance and supervision they need to feel confident in their roles and to develop their skills. Volunteers are supported to succeed and offered opportunities to connect with trustees, staff and other volunteers both professionally and socially. Above all, we value the contribution volunteers make to our community and are committed to recognising their achievements. 

Main purpose of the role: 

• Support and assist the Lunch Delivery. 

• Deliver the Hot Lunches into people’s homes. 

• Report any observations or concerns about service users’ wellbeing to the supervisor.

Tasks will include: 

• Supporting the Driver on the Lunch Delivery. 

• Carrying Hot Meals into Service Users Homes. 

• Using Key Safes to open doors where necessary. 

• Delivering Laundry and Shopping to some Service Users. 

• Provide a point of contact for Service Users. 

• Reporting on changes in Service Users well-being. 

• Reporting back any safeguarding concerns immediately to the supervisor. 

• Maintain regular contact with the supervisor. 

• Attend meetings and supervision sessions. 

What you will receive in return: 

• Training in Safeguarding. 

• Training in Food Handling. 

• Training for any other skills as identified by yourself and your supervisor. 

• Regular check-in with your supervisor, reflective supervision, and managerial support. 

• An opportunity to learn new skills and develop existing ones while being a part of a supportive team at Mind in Kingston. 

• Reimbursement of reasonable expenses. 

• Professional references upon completion. 

• *Alfriston volunteers only: access to a discounted lunch (£5 per lunch, subject to availability). A minimum of 24 hours’ notice must be given. 

What we expect from you: 

• Commitment for at least six months. 

• Completion of required training. 

• Adherence to Mind in Kingston’s policies (e.g., confidentiality, safeguarding). 

• Proactive engagement with your supervisor for support. 

Application Process: 

• Two recent references are required. 

• An enhanced DBS check is necessary. 

We ask volunteers for two references, one of which must come from someone who has supervised you recently in your work or studies, such as a current or previous employer or a tutor. You will also need to undergo an enhanced DBS (Disclosure and Barring Service) check, as you will be working with vulnerable adults. 

We're building tech to predict employee burnout. We're bootstrapping painfully. Need someone who knows UK grants and has fundraising contacts to help us actually fund this.

The Situation

We're building a platform that predicts employee burnout 2-4 weeks before it happens. We have psychologists, tech people, and a working plan. What we don't have is money.

We're bootstrapping. Every penny is coming from the founders. We need someone who can help us find UK grants, foundations, and funding sources so we can:

• Hire developers properly (not Upwork disasters)
• Pay for proper infrastructure
• Move faster than our current painful pace
• Actually pay people who deserve to be paid

What We Need You To Do

Find money. Simple as that.

Specifically:

• Research UK grants for mental health tech, employee wellbeing, innovation, social enterprise
• Write grant applications that don't sound like AI wrote them
• Identify foundations that fund this kind of thing
• Use your network to open doors we can't open ourselves
• Advise on fundraising strategy - what's realistic for a pre-revenue startup

Current State:

• MVP launching December 2025 (yes, this year)
• Pre-revenue but have pilot companies interested
• Strong team (psychologists, AI/ML, CTO, UX)
• Evidence-based approach (not wellness fluff)
• Desperate for £20-100K+ to do this properly

Your Tasks

Weeks 1-2: Research & Strategy

• Map UK funding landscape for our sector
• Identify 15-20 realistic grant opportunities
• Prioritize by fit, timing, amount
• Create application timeline

Weeks 3-6: Write & Submit

• Draft grant applications (we'll help with technical content)
• Tailor each one (no copy-paste jobs)
• Submit before deadlines
• Follow up where needed

Weeks 7-12: Network & Cultivate

• Connect us with foundation contacts
• Attend relevant funding events (if any)
• Build relationships for future rounds
• Advise on corporate partnerships

Time commitment: 3 hrs/day first month (heavy research/writing), then 2 hrs/day ongoing

Why This Role Matters

Right now we're:

• Trying to find developers we can afford
• Using AI coding tools because we can't hire proper devs
• Moving slower than we should
• Stressing about infrastructure costs

With proper funding we could:

• Hire a full-stack developer (£40-60K would change everything)
• Pay for proper hosting and tools
• Run a real pilot with multiple companies
• Pay our psychologists for their time
• Move from "painful bootstrap" to "actual startup"

Your work could literally determine whether this launches properly or limps along.

Who We're Looking For

Someone who:

• Knows UK funding - grants, foundations, social enterprise funding
• Can write - applications that get approved, not rejected
• Has contacts - someone at a foundation might actually take your call
• Gets startups - understands we're scrappy and pre-revenue
• Cares about mental health - this isn't just a box-ticking exercise

Experience we actually need:

• 3+ years in grant writing or fundraising (charity or social enterprise)
• Track record of successful applications (tell us what you've won)
• Understanding of UK funding landscape
• Can write persuasively without corporate waffle
• Comfortable with tech/innovation projects (or willing to learn)

Bonus points:

• Experience with Innovate UK, UKRI, Wellcome Trust, mental health funders
• Network in impact investing or social finance
• Previous startup fundraising experience
• Understanding of NHS/health sector funding

What You Get

Be honest about what we can offer:

• Equity: If you help us raise significant funds (£50K+), we'll discuss equity
• Commission: Could arrange success-based payment (e.g., 5-10% of funds raised)
• Experience: Real fundraising experience you can put on your CV
• References: If you're good, we'll recommend you everywhere
• Network: Connect with our team and pilot companies
• Impact: Help us actually fund mental health prevention (not just talk about it)

This could be paid eventually. Right now we need someone who believes in the mission enough to help us get the resources to make it happen.

The Team

You'd work with:

• Founder (that's me (Don Diffang)- doing everything, need help with funding)
• Chief Behavioral Psychologist (evidence base for grants)
• Occupational Psychologist (workplace wellbeing expertise)
• CTO (technical bits for applications)
• Business Development person (partnerships)

Small team. No bureaucracy. Everyone's hands-on.

Timeline

November-December: Heavy research and first wave of applications January-February: Ongoing applications and relationship building March onwards: Either you've helped us raise money or we're still bootstrapping

Flexible hours. Most work is solo (research/writing) with weekly check-ins.

Success Looks Like

Minimum viable success:

• 10-15 applications submitted to relevant funders
• Clear funding pipeline for next 6-12 months
• Connections made with 3-5 foundations/funders
• At least 2-3 applications that have a real shot

Actual success:

• £20-50K raised in next 3-6 months
• £50-100K+ raised in next year
• Sustainable funding strategy in place
• Relationships built for future rounds

Dream scenario:

• Major grant or investment secured
• You becoming our part-time paid fundraising lead
• Proper funding to launch and scale

Why Not Paid?

Because we don't have money. That's literally why we need you.

If we had £50K lying around, we wouldn't be posting volunteer roles - we'd be hiring developers.

But: if you help us raise funds, we'll pay you from those funds (success fee or salary). And equity is definitely on the table for someone who helps us break out of bootstrap mode.

What We Promise

We won't:

• Waste your time on applications that have no chance
• Give you fluffy "brand guidelines" instead of real content
• Micromanage your writing
• Disappear when you need information

We will:

• Be realistic about our chances
• Provide all technical/impact content you need
• Respond fast to questions
• Give you credit when grants succeed
• Discuss equity/payment when funding comes in

Current Funding Landscape (What We Know)

We've identified a few areas but need expert help:

• Innovate UK: Smart Grants for innovation (maybe?)
• UKRI: Mental health research angle
• Wellcome Trust: Mental health innovation
• Big Lottery/National Lottery: Community wellbeing
• Health Foundation: Workplace health
• Mental Health Foundation: Prevention focus
• Social investment: If we structure right
• Corporate foundations: Companies with wellbeing focus

But we don't know:

• Which ones we're actually eligible for
• How to position ourselves (charity? social enterprise? tech startup?)
• What our chances realistically are
• Who to talk to
• How to write applications that work

That's where you come in.

To Apply

Tell us:

1. Your track record (be specific)
   • What grants have you won?
   • How much money have you raised?
   • What sectors/causes?
2. Your knowledge of UK funding
   • Which funders would you target first for us?
   • Why?
3. Your network
   • Any contacts at foundations/funding bodies?
   • Any that might be relevant to mental health/wellbeing tech?
4. Your availability
   • Can you commit 2-3 hrs/day for 8-12 weeks starting now?
   • Would you want equity vs. success fee vs. future salary?
5. One question for us

Attach your CV with fundraising successes highlighted.

P.S. If you've raised money before and you're between roles or have spare time, this could be perfect. Help us get off the ground properly and we'll remember it (with equity and paid work when we can).

Role: Volunteer Facilities Assistant

Location: Our office in Peterborough Kings Chambers, 39-41 Priestgate, Peterborough PE1 1JL

Hours: At least one half-day per week (flexible)

We ask for volunteers to commit to at least 6 months and give notice of planned absences so cover can be arranged.

About the role:

This position will give you the opportunity to witness and learn first-hand about the work that goes on behind the scenes to support the delivery of our services and will provide you with the opportunity to be a part of a dynamic organisation with strong guiding values and a determination to make a difference.

The Volunteer Facilities Assistant will support the IT and Facilities Coordinator to ensure the smooth running of the Peterborough office and to support the delivery of high-quality services.

Building Maintenance

• Help deal with all minor repairs and maintenance requirements at our office in Peterborough.
• Ensure that the building security is maintained and that the relevant maintenance checks are performed
• Ensure the building is organised and tidy

Health and Safety  

• Ensure that Health & Safety requirements are met
• Ensure Fire Safety requirements are met, including carrying out regular checks to fire alarm, emergency lights and fire extinguishers

General Admin

• Order and distribute stationery and other supplies

Ensure post and other deliveries are opened and distributed to relevant staff members

Commitment

• Attendance at our induction training and completion of relevant mandatory online training
• Agree to complete an Enhanced DBS check
• Have a good line of clear communication 
• Adherence to CPSL Mind’s Code of Conduct and policies and procedures

The recruitment process involves:

• Completion of application form, providing references
• Informal meeting with Peer and Volunteer Manager
• Attending induction with Peer and Volunteer Manager along with completion of relevant online mandatory training
• Additional training will be offered when it becomes available.

NB: All volunteer opportunities are subject to satisfactory Enhanced Disclosure & Barring Service clearance.  Please contact our Peer and Volunteer Manager if you need more information about this or wish to discuss any spent or unspent convictions.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Create Hope is a therapeutic service that provides emotional and mental health support to children, young people, and families. Our goal is to offer a safe space where individuals can explore their feelings, build resilience, and self-awareness through creative and relational approaches.

Our therapeutic services include:
● Play & Creative Therapy
● Systemic Family Therapy
● Person-Centred or Integrative Adult Counselling
● NVR Therapy
● Couples Therapy
● Workshops for parents/carers

As a Volunteer Parent/Carer Support, you contribute to this mission by offering a listening ear and compassionate presence in the waiting room.

Your Role as Volunteer Parent/Carer Support

Responsibilities:
● Greet parents/carers on arrival and help them feel comfortable in the waiting area
● Offer informal conversation and a compassionate listening ear
● Maintain confidentiality and appropriate boundaries at all times
● Signpost parents to Create Hope resources or staff when appropriate
● Help create a calm and welcoming atmosphere in the waiting space

Time Commitment:
We ask that volunteers commit to a regular weekly or fortnightly slot during therapy session times (usually weekday afternoons/evenings).

Location:
At the Create Hope centre in Bracknell.

Support & Training

We want to ensure you feel equipped and supported in your role. As a Parent/Carer Support Volunteer, you will have access to:
● Induction and training in listening skills and safe boundaries
● Safeguarding training (minimum Level 1)
● Ongoing supervision and support from the Create Hope team
● Being part of a supportive and welcoming volunteer community

You will not be expected to provide counselling – your role is to listen and be present. If a parent requires further support, you can signpost them to Create Hope staff.

All volunteers must adhere to Create Hope’s Safeguarding and confidentiality policies.

Volunteers Facilitators for elop’s Training & Education Service
elop’s Training and Education Service delivers workshops; training programmes; and consultancy to professionals and organisations working with the LGBT+ community. As a specialist in LGBT+ Mental Health and Wellbeing, we want to raise awareness of the challenges faced by our community and help organisations become more LGBT+ inclusive and affirmative. Our training programmes get people talking, thinking and planning for change that makes a real difference to LGBT+ people’s lives.
All our volunteer facilitators must positively identify as lesbian, gay, bisexual and/ or trans (Schedule
9, Part 1, Paragraph 1 of the Equality Act 2010 applies).
We are looking to better represent the diversity of our community and actively encourage
 applications from people that identify as male, trans/ non-binary and/or from Black Asian and
Minority Ethnic Groups.

Training Facilitator Volunteer Role Description
By joining the Training & Education Team you will have the opportunity to:
• Facilitate and co-facilitate workshops and training programmes to a range of external
organisations, including schools
• Design and deliver learning activities and presentations, both online and in-person
• Support organisations to improve their services for LGBT+ people
• Be given relevant training and supervision to ensure your development
• Be part of a dynamic team that offers a range of learning opportunities
Induction training will be provided alongside line management support.
Training Facilitator Volunteer Person Specification
Applicants should:
• have experience of presenting to groups, either online or in-person
• be a confident communicator
• be able to think on their feet and respond to questions that can feel challenging
• have awareness of key issues that LGBT+ people face
• understand the impact of discrimination and stigma on mental health